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HIG HW AYS
EUROPE/REST of the WORLD EDITION
Volume 2 • Issue 4 • Q4/2007
THROUGH THE
LOOKING GLASS
Manfred Swarovski
reflects on a life
spent saving lives
the
INTELLIGENT
Advanced transportation management
policy • strategy • technology
finance • innovation • implementation
choice integration • interoperability
Come on down,
Kevin Borras is
publishing director
of H3B Media and
Pete Price is right
editor-in-chief of H3B Media’s UK Road Pricing Think Tank was truly
Thinking Highways
Europe/Rest of the memorable - thankfully for all the right reasons...
World and North
America editions. For those of you that read my event. The ITS industry in the well back as he heads off, safe
last foreword and were now UK would be a far poorer and in the knowledge that all
hoping to be put out of your smaller place without Eric. His manner of sparks and
misery - sorry, I still can’t thought-provoking “who are explosions are going off in the
talk about what I did a we selling the idea to, room he has just left.
reasonable job of not talking exactly?” gambit perfectly set Many people vehemently
about last time. the tone for the two days. We disagreed with much he had to
I have been told that I can tell are currently in the arduous say. London First’s Tim
you more in the first issue of but fascinating throes of Hockney asked “What London
2008, by which time Project X editing the 12 hours of video was he talking about?”, Ian
will have been underway for a that Shoot You Productions Catling called one of Norris’s
couple of months. This is recorded at the event and a statements “outrageous” and
actually quite handy as Selling highlights package will find its Consulting Stream’s Simon
The Idea, our UK Road Pricing way onto our website in Albutt joked that we might as
Think Tank, which we staged January. well go home now if road
on 27 and 28 November to a It’s no surprise to announce pricing is doomed to failure.
sell-out crowd, provided far that Eric Sampson will feature However, provoking thought
too many talking points to not quite heavily, as will Steve was the whole objective, not
be the subject of this foreword. Norris, who announced providing a platform to
A year ago we set out to run himself as “the former next promote products. A case in
an event that would provide Mayor of London” in what point was the TIF Roundtable,
two days worth of genuine proved to be his sole paean to which due to some last-minute
debate about road pricing in self-deprecation. Norris is a political fudging threatened to
the UK and, I think it’s fair to superb orator, as the audience become a non-event as only
say, that by and large that’s will testify, but so much so that one TIF bid council were able
precisely what we did, judging it’s only after he has left the to take part. A frantic round-up
by the amount of congratul- building that you can hear of three willing experts not
atory emails we have had since people saying “Hang on a only salvaged the session but
we returned to the office after minute, did he just...” And yes, also provided Derby’s Pete
seemingly taking over the he very probably and Price with exactly what he
small, affluent Surrey town of purposefully did say “National came to the event for: the tools
Weybridge. road pricing just ain’t going to with which to do his job.
You can never go too far happen”. That’s the point of Information, direction and
wrong by inviting Prof Eric inviting him - he lights a inspiration. And that, I think,
Sampson, CBE to open your firework, lobs it in, then stands says it all. TH
Thinking Highways is published by H3B Media Ltd.
Editor-in-Chief
Kevin Borras Visualisation ISSN 1753-433X
Sales and Marketing
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Thinking Highways is published quarterly in two editions – North America and
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Website
Managing Director
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Nelson, Andrew Pickford, Phil Sayeg, Phil Code Liquid Luis Hill Although due care has been taken to ensure that the content of this publication is accurate
and up-to-date, the publisher can accept no liability for errors and omissions. Unless otherwise
Tarnoff, Darryll Thomas, Harold Worrall, luis@h3bmedia.com stated, this publication has not tested products or services that are described herein, and
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Contributors to this issue publication, the publisher does not warrant their accuracy, nor accept responsibility for their
Barbara Bernardi, Gary Bridgeman, Ruth
EDITORIAL AND ADVERTISING Publishing Director contents. The publisher welcomes unsolicited manuscripts and illustrations but can accept no
Bridger, Hannah Budnitz, James Burgess,
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To in W
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T O
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ce g H ww
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iv ig w
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fu hw .h3
HUMAN FACTORS
tu ay bm
68 Integrating human factors into ITS is vital,
re s
according to Dr Tara Kazi
is reg dia
su is .
es te co
ACTIVE TRAFFIC MANAGEMENT
72 Peter Plisner examines how hard-shoulder
e
running is proving to be a surprising success
r m
in the UK
POLIS NETWORK
82 According to Hannah Budnitz of POLIS
member Reading, ITS doesn’t necessarily
stand for Intelligent Transport Systems
88 Advertisers’ Index
p72
Keep it
all in
Internalising the external costs of transport is
occupying the collective minds of EUROCITIES
So, what is the problem with us and you’ll see things humankind would be much
here? Why should we be will get more and more happier. Besides, policy,
talking about internalizing interesting) resulting from the politics and society tend to
the external costs of relation between who or what complicate our beautiful
transport? produces the costs and the mathematical equation.
As much as transport cost paid by the users does not
benefits the worldwide always work correctly. Q&A
economy, transport activities Is there a reason for that? To First of all we need to find an
are still generating nuisances/ make our concept even more answer to the questions - do
costs not only to other attractive we can tell you that we need to take into account
transport users but to society there is not only one single the revenues gained from the
in general. Examples of such reason, there are millions. Why collection of charges,
costs are ones generated from is that so? “If the universe was congestion taxes, tradable
congestion, accidents, written in mathematical permit or electronic charges?
environmental costs (i.e. language, and the letters were If so, do we need to create a
climate change and pollution), triangles, circles and other link between the internal-
infrastructure and land use. geometrical figures, and it was isation of these costs and the
The mathematical equation, humanly impossible to use of those revenues? In an
(that may sound dull, but bear comprehend a single word”, ideal world, these should
> All of this results in safer, enhanced traffic flow and improved air quality.
Find out more at autoscope.com/terra
“Our networked
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With TraffiNet, the latest road safety technology ROBOT Visual Systems GmbH
data for GPS-based traffic monitoring can be recorded, Opladener Strasse 202
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the high demand: the innovative system communicates Tel. +49 (0) 21 73 - 39 40 - 0
via a self-explanatory, user-friendly network management Fax +49 (0) 21 73 - 39 40 - 169
software and easy-to-operate devices on site. export@robot.de
www.traffipax.com
Visit us at the Intertraffic 2008, 1st-4th April,
Hall 1, Stand 01.416.
The toll
road out
of Eden
BEFORE AFTER
It’s 1969 and Manfred Swarovski is not a happy man. almost instantly boosted their performance, let alone
Having travelled from Austria looking for a US part- morale and share price.
ner to manufacture and market his retroreflective “Our ethical business conduct (as set out in our Code
glass beads for use in road markings, he has so far of Conduct) is an important principle for SWARCO,”
spent several weeks to-ing and fro-ing from a series says Swarovski. “However, lawful behaviour is not
of unsuccessful meetings with companies across enough for running a successful business. Our innova-
the States that either don’t want to work with anyone tive capacity, our competitive edge and the partnership
else or are unwilling to go into business with him or approach we cultivate with our customers/partners are
back his idea. On the verge of giving up he decides also key to our good reputation and the satisfaction of
to take a short break in Mexico. our clients. It took over 40 years to build up SWARCO
He wanders into a bar, sits down on a stool and orders step by step.”
a drink. Next to him is a man wearing a cowboy hat who Incidentally (or perhaps not), the D. Swarovski & Co.
nods in his direction. “What brings you here?” asks the Group had originally patented the idea of reflective
be-stetsoned figure. Swarovski tells him that he’s trying safety glass in the 1930s, basing the product on its crys-
to find a business partner in the US. tal and rhinestone production techniques, techniques
“What line of business are you in?” asks the man, who, that have not altered all that significantly.
Thinking Highways’ financial analyst
it turns out, is the cousin of the famous singing cowboy of “One thing MARGARET
I will say though,” interjects a mischie-
the 1930s and 40s, Gene Autry, hence the cowboy hat vously smiling Swarovski. “The technology we were
(andPETTIT
as it turns outlooks at the
he is also called GeneEuropean
Autry). Territorial
using when we started in 1969 is what the Chinese are
Cooperation
“Glass beads,” says SwarovskiProgramme and using
imagining that he’d finds that
to copy likeChina,
us today!” with you will come to learn if
then have to explain what they are and what they are you read this article, is rather obviously Swarovski’s bête
for.
any other major programme, it’s noire.
a matter of
“Mepriorities
too,” says Autry. And the rest is history. Having visited the company’s home town of Wattens,
just east of Innsbruck in the West of Austria, I wondered
Through the looking glass why they had headquartered in such a
Fast forward 38 years and, it’s not with- “China is rather small, but picturesque, town.
out foundation to say that the name “That’s simple,” explains Swarovski.
SWARCO is as synonymous with reflec-
obviously “I grew up here. I am from Wattens. The
tive glass beads as Swarovski’s great Swarovski’s bête company has moved around a bit actu-
grandfather Daniel’s is with crystal ally. Production was in Amstetten, about
decanters.
noire” three hours from here, near Vienna.
“I’m glad I didn’t give up, I have to say,” remarks Then we moved to Vienna, then Amstetten and then back
Swarovski, SWARCO’s chairman, a little unnecessarily. to Wattens about 20 years ago. There’s no production
For 2007 the Manfred Swarovski Group of Companies here, “ he says. “It’s just headquarters.” ‘Just’ headquar-
expects cumulated sales of about €320m with a total staff ters - Swarovski’s panoramic views of the Alps from his
of approximately 2000 employees. In a fluctuating mar- office window don’t really do ‘just’ justice. It certainly
ketplace, this is no mean feat and is partly due to the trumps our view of the H3B Media car park.
performances of SWARCO Futurit and Limburger Lack-
fabrik, two of the 64 companies that SWARCO now owns Reflecting on the future
around the world, an impressive portfolio which also In the recent past SWARCO was known as the company
includes the likes of Mizar Automazione, SWARCO Nor- who manufactured reflective glass beads that were used
dic, SWARCO America and M.Tech. in road markings and improved safety, but over the last
Other companies have embarked upon similarly few years the company has really stepped up its activi-
ambitious acquisition programmes in the past, but ties with the purchase of several well-known companies.
somehow the stories never quite turn out to have as Thinking Highways wondered what, if anything, had pro-
happy an ending as the accompanying press releases voked this change of attitude?
predicted. I wondered if the company’s reputation for “To be honest, SWARCO has been about more than
playing a fair game and never seemingly being intent just glass beads since the 1990s. Glass beads are really
on causing business havoc had anything to do with how an issue of the heart for me and remain one of the most
successfully they have bought other firms and then efficient contributors to road safety. However, SWARCO
A man walks
When DAVID SCHONBRUNN
read the April/May issue of
Thinking Highways he felt
compelled to write an article
into a bar...
offering his own views on
transportation’s impacts
onm and solutions for,
climate change
Photograph by Richard Neumann
58
14 Vol
Vol22No
No44 Thinking
Thinking Highways
Highways www.h3bmedia.com
No laurel-resting here the world, China can be quite fairly described as an arch
Not content with leading with glass bead market, copyist. Firstly though, Swarovski is adamant that no
Swarovski has his heart (which would appear to be Chinese company has ever offered to buy or buy into
index-linked to his mind) set on expanding not only his SWARCO and its glass bead technology. The rumour
company’s horizons, but those of the wider market and earlier this year that they had was indeed just a rumour.
how they perceive this global player nestled neatly into “No, I have never been approached by the Chinese
the beautiful Alpine foothills. with such an offer. They have become a competitor with
“SWARCO is developing into one of the major players their own, although often poorly developed bead pro-
in ITS, with the clear objective to become the leader in duction technology. They know that SWARCO is a qual-
traffic management. The various SWARCO companies ity producer of glass beads and they try to benefit from
with its industry-leading partners are able to offer high- this by copying our brochures, using our pictures in
est quality and complete turnkey solutions in urban, Powerpoint presentations and websites, imitating our
interurban, parking, public transport and infomobility.” logo and so on. The most striking evidence was when
Swarovski, like his great-grandfather, is a great one competitor was found to have a picture of me hang-
believer in the idea that you get nowhere by sitting still. ing on the wall behind his desk. I had never been in
The electronic toll collection market has been identified touch with that company before.
as “the next big thing” in many boardrooms around the “One of our guys out there asked him where he got the
world and it’s no different in Swarovski’s. technology from and he said ‘From a man in Europe
“We’re very interested in the revolution of electronic called Manfred. That’s my friend Mr Swarovski, we get
tolling. New charging systems and particularly satellite the know-how from him. The Chinese copy everything
based tolling are not only a more sophisticated means of and mostly they have no interest in whether or not the
collecting money. With the onboard unit (OBU) an inter- product they actually produce is actually reflective.They
face has been created which bundles a variety of serv- even copied me!” Swarovski shrugs, he is not laughing,
ices that did not exist before.Or they have been separate. despite the jovial comment.
Thus, the OBU provides real time traffic information to
administrations and a communication link to drivers. Poor imitation
Traffic information is also provided to When a company with SWARCO’s rep-
users at one glance on the screen,
together with several value added serv-
“One competitor utation for quality is faced with such
blatant plagiarism, and what appears
ices. This can even include accident had a picture of me on the face of it is endorsed plagiarism
warnings, route information, etc. Let’s
not forget vehicle to vehicle communi-
hanging on the wall (which it clearly isn’t), what can they
do?
cation and vehicle to infrastructure behind his desk. I “Not very much. It’s not good but it’s
communications, etc. We now observe
the generalisation of tolling:from motor-
had never been in too late once you get to that stage. We
had 70 per cent of shares in a Chinese
ways to national and ordinary roads. touch with that company but we pulled out. We can’t
There is also the rise of congestion pric-
ing in cities.
company before” compete with the cost over there. Some
35 per cent of our costs are materials
“Finally, all categories of roads will be “interfaced” by and energy. Even if we could get those down to zero we
one onboard unit, see the planned road pricing project would not be able to compete. However, they don’t usu-
in the Netherlands. The OBU has to be well coordinated ally use our name, just our technology. But we sell sys-
with all road side equipment.” (It’s worth noting here tems, guaranteed for 5 or 6 years which of course they
that SWARCO has shares in fellow Austrians Efkon AG.) can’t match. They use the cheapest materials and have
The avuncular Swarovski continues: “Vehicle to road- similar production values.”
side (and eventually vehicle to vehicle) communication Swarovski has protested to the Austrian Trade Com-
opens the door for new ways of operation.These include mission in Beijing and Shanghai about the copying. The
data collection (cars can provide data on journey times; Trade Commission acted immediately and got in touch
vehicle types etc.) tolling and congestion charging; and with the respective Chinese companies but it’s uncer-
improved driver information in the vehicle (speed lim- tain whether such a protest will remedy the problem in
its; information on road conditions and diversions) Vehi- the long run.
cles will become an integral part of the system rather “The only way to work there is to start a wholly
than something to be detected or signalled. foreign-owned enterprise or buy shares in a local com-
“We can see how Public Transport has already started pany already operating and profitable. In the traffic
to be integrated in this manner and private vehicles will management sector we bought a Chinese subsidiary
be next as they become more ‘intelligent’ with more and from German Signalbau Huber and got further insight
more on-board electronics.” into the opportunities and difficulties of doing business
in China.” Competition in the glass bead sector is also
The Chinese way getting tougher.
As I mentioned earlier, Swarovski is far from reticent “The glass bead market is quite small worldwide,
about airing his views on China.With the best will in the maybe 500,000 tons a year. Five years ago the Chinese
world, and with due respect to our readers in that part of produced absolutely nothing but in 2006 they produced
130,000 tons, sometimes of doubtful quality. Analyses of five cows across the street from SWARCO HQ, armed
Chinese beads exported to Europe partly identified with a camera and a container full of almost microscopic
significant heavy metal contaminations.” glass beads that it proved too windy to photograph. With
the spectacular Alps at the end of the street and the gen-
A family affair tle sound of tinkling cowbells at the other, it was very
Thinking Highways was intrigued to know if coming easy to forget that this was a business trip and we had a
from such a famous family (ask 10 people to name one three hour drive to accomplish in two hours and a plane
company that makes crystal animals, for example, and I to catch. Typically Swarovski was keen to get moving.
bet you seven would say Swarovski) had any advantages “OK, I’m ready for my close-up,” he said. “Where do
in the business world, or even on Swarovski’s approach you want me?” TH
to business himself Or disadvantages come to that? Thanks to SWARCO’s corporate communications
Thinking about it, that’s perhaps a rather difficult ques- manager Richard Neumann for co-ordinating
tion to answer, seeing as he has not come from any other the interview
family (I once saw a black police officer asked in a TV
interview if the colour of his skin made his job any more
difficult than a white police officer’s and he replied:
“I really don’t know, I’ve only ever been black.”)
“Being born into a family with a long entrepreneurial
tradition and professionality going back to Daniel
Swarovski, my great-grandfather, I started my career in
the family business. Ambition is a major drive for me so
I started to set up my own business in a different field of
activity 40 years ago, independently of D. Swarovski &
Co. Family traditions are one thing, autonomy and one’s
own achievements are another. It is a fact that the name
Swarovski has positive connotations, and SWARCO is
benefiting from this. The name is a door-opener. You
might also imagine that the name is particularly inter-
esting when it comes to business cooperation inquiries,
fundings and sponsorings.”
In closing
Finally, the question I ask everyone: What
do you consider to be the biggest techno-
logical breakthrough of the past 25 years?
“LEDs becoming a viable solution for
traffic signalling purposes as they are so
energy-saving, reliable, durable, versa-
tile in their application. The ability to net-
work traffic devices so that roadside
equipment can be connected together
(e.g. Urban Traffic Control and Motor-
way Systems) and even the ex-
change of data from different central
computer systems,” says Swarovski
instantly.
“We have moved from simple
devices applied to single problems
such as one intersection or a traffic
black spot to fully adaptive traffic
control systems covering complete
cities or motorway networks. We
expect this trend to continue with
larger networks collecting more
data and starting to integrate mobile
elements including private vehi-
cles.”
Swarovski, his corporate com-
munications manager Richard
Neumann and I then head for the
small patch of grass containing
Critical mass
productivity
Actions speak louder than words – productivity can improve
transportation agency effectiveness, says PHIL TARNOFF
In his thought-provoking book “The World is Flat” , agencies often respond with a reduction in services
Thomas Friedman describes the efforts of busi- (less frequent equipment and vehicle maintenance,
nesses such as Dell Computer, WalMart, and UPS to degraded pavement quality, outdated signal timing,
ensure that their operations are managed as etc.).
efficiently as possible. Many state legislatures impose personnel ceilings on
Obviously, their incentive for focusing on efficiency is their operating agencies. When faced with staff reduc-
improved profitability and improved service delivery in tions or hiring freezes, the typical response is to either
a highly competitive business environment. The suc- increase private sector outsourcing (if adequate budg-
cess of these companies is achieved by establishing a ets are available), or again, to reduce services. Rarely, if
supply-chain management process that minimizes costs ever does a transportation agency consider actions that
through a number of actions, one of which is maximizing might be taken to offset these resource reductions with
their employee’s productivity. The success of these improved efficiency. Since most of their activities are
companies is evidence of the effectiveness of their labor-intensive, improved efficiency can best be
strategies. achieved through increased staff productivity. Ironi-
Efficiency improvements are not limited to the manu- cally, many opportunities for improved staff productiv-
facturing or retail sectors of our economy. As described ity exist, but only the obvious ones are given serious
by Friedman, the Boeing Aircraft Corporation in its consideration.
“head-to-head competition with archrival Airbus Indus-
tries, has incorporated Russian engineers into their air- What is productivity?
craft design team. In addition to the fact that Russian In economics terms, productivity is the amount of output
salaries are about a third of their US counterparts, their created (in terms of goods produced or services
participation has permitted Boeing to operate on a 24- rendered) per unit input used. For instance, labor pro-
hour workday, using two shifts in Moscow and one shift ductivity is typically measured as output per worker or
in America. output per labor-hour. Opportunities for improved
The availability of fiber-optic communi- labor productivity include:
cations, modern data compression tech- “Opportunities • Increased use of automation includ-
nologies,sophisticated work flow software
and video conferencing has permitted
for improved ing technologies as computer aided
design and engineering, optimization of
the design teams to collaborate seam- staff productivity maintenance cycles, dispatch and rout-
lessly. In other words, Boeing has crea-
tively used modern technology to reduce
exist, but only the ing software, etc.
• Improved management techniques
the cost and time required for aircraft obvious ones are including the use of performance meas-
engineering and design.
Efficiency gains can be achieved with-
given serious ures for increasing the awareness of pro-
ductivity as an agency priority
out relying on foreign outsourcing. JetB- consideration” • Reorganization to make better use of
lueAirwaysCorporationhasdemonstrated existing staff such as a review of the rela-
the efficiency of creative staffing by allowing their res- tive efficiencies associated with centralized vs. decen-
ervation agents to work from their homes. (They call it tralized operations
homesourcing.) JetBlue President David Needleman • Training to ensure that all employees are using the
has found that reservation agents working from home most effective and efficient procedures in the execution
are 30 percent more productive – they take 30 per cent of their responsibilities
more bookings, just being happier” . • Outsourcing of agency functions that can be more
Each of these examples demonstrates that the effec- efficiently performed by the private sector
tiveness of an organization can be improved through a • Creative use of work schedules and locations (tele-
focus on its primary resource; people. The competitive commuting). For example in some states freeway serv-
environment has compelled these organizations, and ice patrol operators are allowed to take their state
many others, to continuously examine their business vehicles home. There are many instances of these driv-
practices and procedures in order to “squeeze” the last ers stopping to help motorists with disabled vehicles or
ounce of inefficiency from their operations. assist in clearing an incident while they are on their way
Obviously the public sector does not operate within to work.
the same competitive environment. Funding for public Perhaps the most effective technique is the use of a
sector services is based on legislative appropriations, process through which employees are encouraged to
which in turn are based on perceived public demand for identify potential productivity improvements, and
transportation services. receive awards for those ideas that are accepted. A
To a greater or lesser extent, public sector employees process of this nature increases the focus on productiv-
have greater job security than their private sector coun- ity, and provides incentives for employees to improve
terparts. There are few rewards for efficiency within this their effectiveness.
structure. As a result of these cultural differences, the When considering the productivity of an organization,
public sector rarely performs an introspective examina- there is a temptation to make a distinction between pro-
tion of its own efficiency. ductive and unproductive labor, in which the former is
When faced with budget decreases, transportation directly responsible for producing the needed goods
SWARCO HOLDING AG, Blattenwaldweg 8, A-6112 Wattens • Tel.: +43-5224-5877-0, Fax: +43-5224-56070 • e-mail: office.holding@swarco.com, www.swarco.com
The public
supports road
pricing if...
JOHANNA ZMUD tackles the issue of public acceptability and
examines just what, if anything, would make ‘the people’
embrace the idea of paying to use the roads
benefits (1). A nonscientific web poll sponsored by the ing with a specific reference.
American Automobile Association (AAA) Mid-Atlantic • If potential users of the tolled facility were surveyed
in the latter part of this year found most respondents rather than the general public.
from six Mid-Atlantic States and the District of Columbia • If clarifying information or a description of benefits
favored paying higher tolls to maintain roads and were presented to respondents as part of the survey
bridges – not higher gas taxes. These are singular pub- question, such as “would you support tolls, if the reve-
lic opinion events, and it would be easy to find surveys nues were invested in improving public transport?”
or polls that have found opposite results. An important finding of the ”survey of surveys” was
Given the link between policymaking and public that support varied according to the type of project on
opinion, the quality of public opinion data is critical. But which public opinion was solicited. The notable stand-
who controls the quality of the measures of public opin- outs are cordon/ area pricing and private-ownership,
ion that are communicated to public officials and policy- both of which showed higher opposition than support.
makers? The quality of scientific research is typically Public opinion was supportive in the vast majority of
controlled through the process of publication and repli- surveys or polls asking about HOT lanes, traditional toll-
cation. The way in which surveys or public opinion polls ing, or express toll lanes. See `Table 1.
are reported often misses the checks and balances
developed as part of the scientific process. So how does So what does the public want?
one know what the public actually thinks? Our research identified eight ideas related to building
public acceptance.
What does the public actually think? • The public wants to see value. When a concrete ben-
NuStats recently conducted a systematic review of how efit to an acknowledged problem is linked to the idea of
the public feels about tolling and road pricing(2). Our tolling or road pricing, public support is higher.
synthesis provided a broad perspective on public opin- • The public prefers tangible and specific rationales.
ions across the U.S. and internationally. It was based on When public opinion is measured in the context of a
a thorough review of the published literature, a scan of specific project as opposed to as a general principle,
national and international media stories on the topic, the level of support is higher.
and contact with organizations with interest in or expe- • The public cares about the use of toll revenues. When
rience with tolling programs and road pricing. Among revenues are linked to specific uses (i.e., public transit
the 110 polls and surveys reviewed in this “survey of improvements or local infrastructure improvements)
surveys”, 56 per cent of them showed support for tolling and not to general pooled funds, support tends to be
and road pricing. Opposition was encountered in 31 per higher.
cent. Mixed results (i.e., no majority support or opposi- • The public learns from experience. When the oppor-
tion) occurred in 13 per cent. As a point of comparison, tunity to use a tolled facility already exists, public sup-
NuStats also reviewed public opinion on tax-related ini- port is higher than when it is simply a possibility for the
tiatives for infrastructure funding and found almost the future. Support from a majority of citizens cannot be
opposite pattern of support and opposition. The aggre- expected from the outset. Building support is a long-
gate level of support for tax-related initiatives was 27 term, continuous process that should not stop after
percent, with 60 per cent opposed. implementation.
In the aggregate, the public supports tolling and road • The public uses knowledge and information availa-
pricing. Popular discourse would have politicians and ble. When opinion is informed by objective explanation
their constituents believing that the public is categori- of the conditions and mechanics of tolling and its pros
cally opposed to tolling and road pricing. The reality is and cons, public support is higher than when there is no
that, in the case of road pricing, the nuances matter. context for how tolling works. This factor explains why
A lot. members of the public may express negative opinion
about tolling as a theoretical concept but will use a
The “If’s” priced facility when it opens.
Public opinion was more supportive: • The public believes in equity and fairness. When
• If a specific project was targeted or referenced in the there is perceived fairness in the application of tolling
poll versus general questioning on tolling or road pric- or road pricing schemes, public support is higher. This
is why having an alternative cost-free route is so impor- in policies that possess superficial majority appeal but
tant to the public or why support is generally higher for fail to address the real issues of how to deal with infra-
tolling new facilities than for tolling existing facilities. In structure financing, congestion management, or global
terms of equity, there is general agreement that deci- warming.
sions to use or not use a priced facility is a matter of indi- An early pioneer in the science of public opinion
vidual choice – revolving around motorist’s situational measurement, George Gallup, suggested that, with the
needs and preferences. measurement of public opinion, politicians “will be bet-
• The public wants simplicity. When the mechanics of ter able to represent… the general public by avoiding
tolling or other user fee programs are simple, and there- the kind of distorted picture sent to them…by overzeal-
fore, easy to understand, public support is higher than ous pressure groups who claim to speak for all the peo-
in situations where there is a high level of complexity in ple, but actually speak for themselves” (3).
how the pricing scheme will work. The public may have little daily contact with many
• The public favors tolls if the alternative is taxes. When issues on the public agenda, yet their opinions greatly
given a binary choice, most people prefer tolling to influence policymakers. What can we do about it? We
taxes. With toll revenues, the public is more assured of need an informed public. The public needs to say, “We
“getting a fair share,” since revenues are generally gen- consent.” But, the public still lacks credible, available,
erated and applied locally. objective information on the benefits and challenges in
tolling and road pricing.
Delivering the Goods The public needs to understand the problems so they
The political nature of a community and its interest can accept a solution. We also need to track public opin-
groups can often shape the public debate on tolling and ion over time, particularly in the context of regional or
road pricing and tend to obscure the majority opinion local initiatives – from the idea stages to implementation
on the issue. A very vocal minority can often transform and ultimate usage by the public. It is important to track
the complex subject of road pricing into an object of the nature of support and opposition across variations in
politicking. project type and to document how public opinion can
Rather than stimulate discussion, the transformation of shift with changing values, new knowledge, or a new
pricing into a political issue has in some places resulted state of the world. TH
“When the
mechanics of
tolling or other
user fee programs
are simple to
understand,
public support is
higher”
References
1 Ipsos MORI. http://www.ipsos-mori.com/polls/
2007.
2 Report to be released by the Transportation Research
Board in early 2008.
3 Gallup, G., and S. Rae. “The Pulse of Democracy: The
Public Opinion Poll and How it Works.” New York: Simon
and Schuster, 1940.
Dr. Johanna Zmud, Ph.d, is president of NuStats – A PTV
Company, based in Austin, Texas. She can be reached at
jzmud@nustats.com
No truck with India To mitigate congestion during the two rush hours each
Further to urban congestion I suggest something which day, I would suggest that city authorities abandon ‘extor-
was used to good effect in both ancient Rome and mod- tionate pricing’ in favour of helping the private sector
ern-day New Delhi (my childrens’ suspicions aside I optimize ‘staggered hours’. City officials would try to
have personal experience only with the latter): ban all balance commuter traffic between suggested start
trucks from 07.00 to 19.00. During the visit to New Delhi times of, say, 08.00 and 10.00, by maintaining a register
in 2000 (for an evening lecture/discus- of start-of-day times for the larger corpo-
sion on my research with SAE’s Northern “Each slow- rations. Office efficiency might even get a
India Section) I didn’t notice the absence moving, multi- boost with two hours of internal ‘file main-
of trucks until I saw, and asked about, tenance and face time’, either before or
large numbers in, mostly informal, park- stopping bus has after ‘core hours’, which would be rela-
ing areas outside the city during the day. a congestion and tively uninterrupted by client meetings.
Trucks are not a large percentage of total In closing I should mention that the
traffic but, like buses, each has a HUGE pollution impact latter two suggestions, alone or com-
congestion impact. equal to 30 to 40 bined, will bring an environmental bonus.
Although some extra pay for the night Both the total daily emissions and maxi-
shift may be necessary I expect that driv- cars” mum daily pollutant concentrations will
er’s time would be cut by a third and fuel be greatly reduced. TH
consumption by half for the same tonnage delivered…
and there would certainly be a longer term benefit to Al Gullon can be contacted via email at al@alsaces.ca.
maintenance costs. Visit his website, www.alsaces.ca
Czechmate!
How it was
and how it will
Stunted
never be
growth
RUTH BRIDGER looks back at road pricing’s often rocky
relationship with the press
“There is more
energy available
than Iceland can
possibly use”
The media has always had much to say about road When
The DAVID
Times, Sunday TimesSCHONBRUNN
Financial Times and The
pricing in the UK. Take these examples, following read the April/May
Economist were in favour of road issue
pricing and The of
Guard-
the publication of a major report on advocating road ian concluded “the use of the price mechanism is not
pricing as a solution to the congestion problem: Thinking
necessarily unfair.” Highways he felt
The Daily Mail said:“We have no faith that road pricing compelled to write an article
would benefit the motorists”. (Their main reason is the Waitoffering
for it, wait for
hisit...own views on
fear that road pricing would be used to extract more Two years later, in 1966, Barbara Castle MP (the-then
money from motorists.) transportation’s
Minister for Transport) gave a pressimpacts
conference after a
Or how about this from The Daily Telegraph: “The visit to onm
the USA. and solutions for,
She said “we are studying methods of
report is dealing with an imminent crisis demanding road pricing…. Now we are studying the technical feasi-
radical measures at the earliest possible date.” bility of theseclimate
schemes and wechange
have not yet got the final
And, not to be outdone by the nationals, The Liverpool report on them. But I think there is no doubt……we shall
Post wrote:“Provided that the principle is honoured that have to restrain the use of the private car in congested
the revenue raised would not be an additional burden areas at certain times of the day. But I am not prepared
on motorists but would be offset by reduction in other to do that until I am ready with big improvements in the
forms of taxation of them, there is a good deal to be said public transport system.”
for making the man whose car spends most time in an In 1968 J M Thompson from the London School of Eco-
area where space is at a premium pay substantially more nomics, delivered a paper at a conference in Tilburg,
for his motoring than the man whose car is mostly used Germany on 10 September of that year entitled “The
in less congested areas.” development of Road Pricing in England” (and from
These quotes could have been made following any where the newspaper comments post the Smeed Report
number of reports or government announcements on were sourced). In his section on “Political Aspects” he
road pricing over the past few years, but they appeared says, “Perhaps the greatest difficulty with road pricing
on 11 June 1964, the day after the Smeed Report (or Road is the political problem of introducing it. There is no
Pricing: The Economic and Technical Possibilities to give doubt that politicians are afraid of the idea because they
it its full title) was published. The history of the road suspect that the public will not like it.”
pricing debate in the UK has been a long Thompson also stated in his paper that
one. “By 1961, after “considerable literature on the subject
A congested history
many now exists”, “a large number of papers
and articles have been produced” and
In 1909 Lloyd George introduced petrol impracticable “in England several conferences have
tax (now called fuel duty) to pay for a
major programme of road improvement.
proposals for road been devoted largely to this question.”
His conclusion stated: “It was highly
By the time the Second World War broke pricing were probable that prototype meters were
out in 1939, congestion began to occur in
most towns and cities, plus some rural
considered” going to be tested at the Road Research
Laboratory and that a trial scheme would
roads. be introduced, either in Central London
In the late 1950s/early 1960s people starting investi- or in some other town, within a few years. Most transport
gating ways in which congestion could be reduced, and professionals at the time thought that road pricing could
road pricing was discussed. It was considered techni- be adopted in major cities in five years time”.
cally possible to charge people directly for the use of
the roads instead of petrol tax and without resorting to On the cards
physical toll gates. The following year, 1969, the RRL had developed two
By 1961, after many impracticable proposals for road systems of electronic road pricing technology (an off-
pricing were considered, it was thought that some sort vehicle and an on-vehicle system). The Ministry of
of electronically-controlled meter could be used. A Transport prepared an internal briefing paper on road
group of economists applied to the Ministry of Trans- pricing and stated “the Ministry is studying the prob-
port to look seriously into the feasibility of road pricing, lems of devising and introducing such a system both for
so a working panel was set up under Dr (later Prof.) a limited area, e.g. a badly congested city centre, and on
Smeed. a national basis.”
The panel commenced their study in 1962 and the Ministry officials wanted a public trial of RRL’s tech-
report was completed in 1964. nology to see how the equipment worked and also how
Media coverage was extensive. In addition to The Daily the public would react to being billed for the amount
Mail, the Yorkshire Post, New Daily and Punch were also they drove. They identified the second Mersey Tunnel
hostile. Several papers were non-committal. The Daily for the trial. The tunnel would be tolled anyway, but the
Express had a headline that said “Buy-a-drive” and fol- road pricing equipment trials would act as an alterna-
lowed by a straightforward account of the proposal. The tive pricing system for up to 10,000 volunteers. The cost
Daily Herald’s was “Pay-as-you-drive. Is this the answer of the trial was £1m (€1.6m).
to Britain’s Traffic Problems?” The Daily Mirror, Evening Treasury officials told Ministry of Transport officials in
News and Evening Standard just printed a short account 1970 that the system would be the ideal congestion tax
without comment. and as well as helping to relieve congestion, Britain
Scrap value
On 1 December 2006 the Eddington Transport Study
was published. Although dealing with all aspects of
transport, his call for road pricing was the headline in
the media. An on-line petition was started on 10 Down-
ing Street’s new e-petition website “We the undersigned
petition the Prime Minister to scrap the planned vehicle
tracking and road pricing policy”.
By mid-December, signatures had reached 50,000
and attracted the attention of the media which contin-
ued until the petition closed on 20 February 2007 with
1,811,396 signatures. Even other petitions on suppos-
edly hot issues like scrapping inheritance tax only
attracted 128,000 signatures. On 21 February, the Prime
Minister sent a response to the petition signatories
which included “ we have not made any decision about
could be at the forefront of urban traffic policy and have national road pricing. Indeed we are simply not yet in a
great export potential. The Mersey Tunnel trial propos- position to do so.” and “That is why I believe we need to
als were presented to the Environment explore the contribution road pricing
Secretary (Peter Walker) in March 1970. “In less than two can make to tackling congestion. It
(Environment now included Transport
following restructuring in 1970). He
years time, it will would not be in anyone’s interests, espe-
cially those of motorists, to slam the door
asked for further studies to be done, be 100 years since shut on road pricing without exploring it
comparing road pricing with other the introduction
methods of traffic restraint. If he felt that
further.”
On 20 September, Ruth Kelly (Secre-
road pricing gave greater benefits then of fuel duty” tary of State for Transport) said in a web
the tunnel trial could proceed. Treasury chat :“We have no current commitment
and Department of Environment officials worked on the to introduce national road pricing but we are actively
comparisons. thinking about how to deal with congestion problems in
After more than two years since the Mersey Tunnel the future.” She went on to say that they were looking for
trials proposal was made, the Treasury finally received local authorities to take up funding for local road pric-
Walker’s reply in June 1972 which said “… was not con- ing intitiatives.
vinced that a technical experiment of the equipment In less than two years time, it will be 100 years since
developed for road pricing would be helpful at the the introduction of fuel duty. Whether we will be any
present time.” He suggested further desk studies on the further forward with replacing it with road pricing
implications of different restraint techniques in a revenues is still up for debate. TH
selected town.” ruth.bridger@virgin.net
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If not tolls,
then what?
As MIKE SENA explains, road tolling is hardly a new idea, but
what better alternatives have been invented over the last 2000
years?
And so to Sweden...
A similar system to London’s was put into place in Stock-
holm on 3 January 2006 on a trial basis. The Environ-
mental Charge (the opponents called it a Congestion
Tax) would be tested for close to seven months and then
put to a vote in the City of Stockholm to decide whether
it would be scrapped or continued. The cost of this test
was approximately €400m. As opposed to a single flat
charge for entering the zone, as in London, there were
variable charges based on time of day, and charges
were incurred both when entering and exiting the zone.
The system read the license plates of cars, as in London,
and kept track of each car’s total toll for the day.
After three months, the group responsible for the
scheme reported that total road usage inside and around
the charging zone dropped by 25 per cent. It seems that
15 per cent of the people who had been using up space
on the city’s streets were there with no real purpose
because they simply disappeared after the congestion
charge was instituted. A total of 100,000 “vehicle pas-
sages” left the roads, but only 40,000 new riders showed
up on the collective transport system. According to
reports by the city authorities, they “have not detected
any traffic diversion”.
The 25 per cent traffic reduction in traffic is similar to
the London reduction, and, as in London, it appears to be
to the maximum number of cars that can be taken out of
the pool of cars before the economic viability of the
scheme becomes questionable. In other words, if the
price is so high that more than 25 per cent of the drivers
avoid the congestion area, the costs of managing the
collection of tolls is much larger than the income gener-
ated by it, and the costs to businesses and individuals
exceeds any benefits from traffic congestion reduction.
Left, right
It may seem remarkable that many of the strongest pro-
ponents of inner city road charging are politicians of the
left, who should be, in theory, supporters of egalitarian-
ism. Closing a street for all drivers is fair; leaving it open
for all drivers is fair; but closing it for drivers who cannot
afford to pay for the privilege discriminates against
people with lower incomes. As a concept, “congestion
charging” implies that people who can afford to pay the
toll have a greater need to use the road, and therefore a
greater right than people who cannot. One highway
manager put it bluntly: “Not everyone can travel at the
same time. Pricing is the means of rationing.”
The fallacy of congestion charging it that it is a final
solution to congestion. The reality is that in time, a new
equilibrium is established. From the baseline estab-
lished in the wake of congestion charging, traffic vol-
umes increase along with population growth if, and only
if, commerce and industry in the area increase as well;
or, traffic volumes decrease if the population shrinks
and/or if businesses move beyond the tolling zone. If
traffic volumes increase over time, rates have to be made
substantially higher to create a new shock to the travel-
lers’ pocketbooks. If traffic volumes decrease to levels
that either do not sustain the costs of collecting the tolls
(if the scheme should be self-financing), or if reduced
car usage has such a negative effect on the businesses
in the tolled areas that they are forced to close, rates will
have to be significantly reduced or eliminated
altogether.
If governments of any colour on the political spectrum
insist on using road charging as a tax revenue option,
then it should be a fair tax. Rather than basing the sizes
of a toll on the time of day, or, worse, having a flat toll as
in London, why not base it on ability to pay and the need
to drive? Shouldn’t a low income, two-job wage earner
who needs to get across town between her third and first
shift, have priority to use the roads over a high-income
executive? She should pay a lower fee, one that is com-
mensurate with her income and circumstances. Does it
really make sense to charge an executive earning a six
or seven figure income the same amount to use the roads
as a person making the minimum hourly wage?
How could this differentiation on the basis of fairness
be accomplished? Governments have no problems
using income tests to gauge what its citizens should pay prohibitively expensive.
for certain services, including their state and federal tax • Reduce the number of private vehicles to increase
burden and how much they are able to pay for their chil- the average speeds and on-time arrival of buses or sur-
dren’s higher education. Why not apply the same tests face rail systems.
to road usage? If the toll payment technology can match • Reduce the overall number of vehicles in order to
license plates to people who have paid and people who reduce CO2 or other emissions, accidents involving
have not, and to track the toll evaders down to their pedestrians or cyclists, space allocated to parking,
doorsteps in order to deliver a fine, that technology can noise related to heavy traffic.
surely keep tabs on a database that says what fee an “Reducing traffic congestion” is not a valid reason on
individual should pay, and whether the fee has been its own because it is a euphemism for getting the eco-
paid. nomically challenged drivers off the road in order to
make more room for the economically advantaged.
Some alternatives
Are there alternatives to tolls? There are, and those cit- Bolognese source
ies that use them instead of tolls do so for sound reasons. There are other ways to reduce the overall number of
In order to really compare these alternatives to paying vehicles without instituting regressive taxes on all driv-
directly for driving on a road, over a bridge or through a ers. In 1972 one Italian city, Bologna, began to introduce
tunnel, or driving into a district, it is essential to be clear restrictions in its historic centre. Areas were made
on the fundamental reasons for instituting any form of pedestrian-only and bus lanes were added to streets,
driving restriction. A list of possible reasons would limiting space for private cars and trucks. In 1984, the
include the following: people of Bologna voted in a local referendum to imple-
• Provide a source of revenue to pay for the constructed ment even further restrictions on private automobiles in
infrastructure. the centre.
• Provide a source of revenue for maintenance of the Access to the centre became totally restricted between
infrastructure. the hours of 07.00 and 20.00, except for certain vehicles,
• Provide for economic transfer payments to subsidize such as hotel guests, taxis, buses, residents and shop
collective transport. owners. Speed limits were reduced to 30 km/h on all
• Provide an economic advantage for the collective roads and parking spaces were reduced. One of the
transport alternative by making private automobile use main objectives achieved was the reduction of carbon
“There are
alternatives to
tolls and cities
that use them do
so for sound
Photo by Robert Bain (www.robertbainphotography.co.uk)
reasons”
Highways are getting smarter. They look the same, With IRD technology, our roads can monitor, record and
black asphalt and white lines but look a little closer. communicate thousands of pieces of data every second
Small weigh and speed detectors right in the asphalt, over wired and wireless networks. Data that you can use
overhead cameras and sensors to to make roads stronger, faster, and safer.
record every move. Other more obvious
Talk to the smart people at IRD,
additions are there too, like message
they’ve been leading the way in ITS
signs that change for every vehicle!
for over 25 years.
INTERNATIONAL
ROAD DYNAMICS INC.
ir dinc.com
monoxide levels by more than 75 per cent. Congestion to use public transit, and they have done it without insti-
reduction also improved the efficiency of businesses in tuting congestion charging schemes. Park-and-ride is
the district and increased safety for pedestrians. the key. Almost 40 per cent of Boston workers use public
transit to commute, either from their communities on the
Another way of doing it south shore, north shore or western suburbs, or from the
The City of Gothenburg, Sweden has attempted to make park-and-ride facilities. Massachusetts Bay Transporta-
driving within the old city compound a nightmare with- tion Authority ridership has increased by 30 per cent
out actually closing streets, instituting tolls or charging since 1970. Around 15 per cent of residents of Boston
excessive prices for parking. Gothenburg is Sweden’s walk to work.
second largest city with approximately half a million
residents. It is also home to two of Sweden’s vehicle Keeping the city alive
manufacturers, Volvo Cars and Volvo Trucks. It has an Cities and city regions are sensitive organisms. They
old centre that has a design reminiscent of Amsterdam, are born, they grow and prosper. Sometimes they stag-
with circumferential canals and radial streets. While nate, decline, fall into decay and die. They have good
traffic congestion in Gothenburg was never as severe as periods and poor periods, depending on countless fac-
in the country’s capital, Stockholm, the city’s planners tors, including those that can be affected by humans and
decided that they wanted to maintain the quiet, pedes- those that are completely out of human control. When
trian-oriented environment that had existed before the city governments attempt to modify the movement
advance of car and truck traffic. behaviour of the people who live in, work in or other-
In the early 1960s, Gothenburg’s central district was wise use the city, they must be aware that their actions
divided into five traffic zones. Cars and trucks could can have unforeseen effects. While the short-term
drive into each of the zones, but driving between zones results of instituting congestion charging schemes may
was highly restricted. To move between zones, it is nec- be easy to measure in reduced traffic on the streets and
essary to drive out to a low-speed parkway that circles reduced emissions in the air, the long-term effects may
the district and then to drive into the next not be evident until after a long period
zone. Traffic was reduced inside the dis- “Cities are has passed, after the mayor who pushed
trict by almost 50 per cent when the
restrictions were introduced, pedestrian
sensitive for them has gone on to another place.
Before rushing into congestion charg-
and bicycle accidents were reduced by organisms. They ing, governing bodies should consider
45 per cent, and buses and trolleys sig-
nificantly improved on-time perform-
are born, they all the potential consequences, both
positive and negative, and seriously test
ance. The system is still in force. grow and prosper” all of the other available options.
Restrictions on the number of parking In my book Beating Traffic: Time to Get
places, sky-high parking fees for workers and free park- Unstuck, four specific recommendations are made to
ing for shoppers have been the most common alterna- help you and your family get unstuck from traffic. They
tives to congestion charging in the large northeastern relate to the daily school run, using the car for recrea-
US cities. This approach actually reversed the pre-1980s tional trips, shopping, and trips to work. Practical steps
city planning recommendations for new tower offices in are presented on how you can change your behavioral
downtown areas to provide a maximum number of park- patterns to avoid getting into traffic jams in the first
ing spaces for employees, usually beneath the building. place. The final chapter provides a description of tools
One example of this is Boston, Massachusetts, one of the you can use when you are on the road to see potential
oldest cities in the US with a tortuous street pattern in its congestion dangers well before you are in the middle of
business and financial district. The city has had bridge them, and to assist you in planning your journeys so that
and turnpike tolls since cows were grazing on the Bos- you reach your destination when you had hoped to get
ton Common. It has also had one of the most extensive there.
public transportation networks in the country compris- My goal with this book is to help you develop a plan
ing underground, trolley, bus and commuter rail. that will accentuate the positive experiences of daily
Still, by the 1980s, following a construction boom in travel for you in the future, and, if not eliminate, at least
the city, congestion on the clogged arteries threading minimize the negative effects of traffic congestion.
through the city of Boston seemed to be an intractable Knowing the enemy, especially the one within, the one
problem. Gradually, the parking rates in the central who gets in the car when it would be just as easy to walk,
business district were raised from a few dollars per day and turning the enemy’s weaknesses into your own
to over ten times that amount by the mid-1980s. At the strengths is the key to overcoming our over depend-
same time, large park-and-ride facilities were con- ence on our vehicles and minimizing our risks of land-
structed at the fringes of the city where commuters ing in a traffic jam. You can change how you get to all the
could park for the entire day for free.They were patrolled A and B points during a normal day, and you can even
and safe. Office building continued. change where those points are on your travel map. TH
The number of jobs in the city actually is higher than
the number of residents, 671,000 versus 600,000, with Mike Sena is principal of Michael L Sena Consulting AB,
services accounting for half of the total. Boston has suc- based in Asa, Sweden. He can be contacted via email at
ceeded better than other cities with getting commuters ml.sena@mlscab.se
Stunted
growth
Thinking Highways’ financial analyst MARGARET
PETTIT looks at the European Territorial
Cooperation Programme and finds that like with
any other major programme, it’s a matter of
priorities
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A Deutsche
vignette
Stunted
growth
ANDREAS KOSSAK presents
the background, history and
perspectives of road pricing
in Germany
All levels of the German road network were financed financing-problems, in October 1999 the government
and operated exclusively based on the general budg- appointed a High Commission on “Financing the
ets until recently. Federal Transport Infrastructure” (the so called Paell-
The actual length of the interurban classified roads in mann Commission, named after its chairman).
Germany is 232,000 km. About 53,000 km Federal High-
ways (12,000 km Expressways/”Autobahns”, 41,000 The Paellmann Commission
km “Bundesstraßen”, the second level of Federal High- The high ranking Commission was fully independent
ways) , 87,000 km State Highways, and 92,000 km County regarding its approach to the subject as well as the type
Roads. The length of the Community Roads is about and scope of its recommendations. On 2 February 2000
500,000 km. it submitted an “Intermediate Report” to the Minister of
The first official considerations regarding tolling of Transport. The report included statements regarding
heavy trucks started in the late 1980s. In 1994 a site for the already-started procedure to introduce the dis-
testing tolling technologies was established near the tance-related tolling. The commission recommended
city of Bonn (A555). In 1995 the time-related “Euro- changing the existing schedule to allow for a consider-
Vignette” for heavy trucks using Autobahns was intro- ably longer period for the establishment of the tolling-
duced. Early in 1999 the German Government decided system. It was convinced that at least 24 months (or even
upon distance related tolling of heavy trucks using better, 36 months) would be needed.
Autobahns, starting 1 January 2003. The schedule aimed The Final Report of the Commission was submitted on
at awarding the contract mid-year 2001; in other words, 5 September 2000. It started with basic findings - includ-
the period of time for establishing the system was deter- ing the following regarding the road sector:
mined to be 18 months. The main political goals in this (1) Germany faces a latent maintenance crisis and
context have been stated to be: numerous bottlenecks. The longer it is delayed, the
(1) Additional money for financing the Federal Trans- more costly the settlement will be.
port Infrastructure; (2) On the basis of the valid budget and long-term
(2) Shifting freight transport from road to rail and budget plans there is a financing gap of at least
inland waterways; DM4 billion (equal to €2 billion now) per year compared
(3) Improving the competitiveness of the German to the needs of qualified maintenance, reconstruction
Logistics Industry. and development of the Federal Road Network.
Recognizing that tolling heavy trucks on Autobahns (3) The existing legislation comprises no safe source
alone will not solve the transport infrastructure for financing the Federal Highways. In Germany the fuel
and vehicle taxes are principally common taxes; there is (2) The system for charging the distance-based toll on
no obligation to use even parts of them for the transport Autobahns should ensure upward-compatibility and
infrastructure. interoperability. The commission explicitly recom-
(4) An essential relief of the Federal Highways by the mended GPS/GSM and the integration of the on-board
Railways is impossible. tolling components into a platform for all electronic in-
(5) The traditional tax financing has proven not to be car services. Main reasons for the respective recom-
suitable to achieve qualified maintenance and develop- mendation:
ment of the Federal Transport Infrastructure. • Option to expand tolling to all types of vehicles and
These findings were the background for the following all kinds of roads.
(selected) recommendations: • Option to take full advantage of the traffic manage-
(1) The financing of the Federal Transport Infrastruc- ment potential of tolling.
ture should gradually be converted from financing on • Interoperability of interurban and urban road
the basis of the Federal Budget to financing by the user, pricing.
profiteer and/or causer as much as possible under the (3) Heavy trucks (with a maximum laden weight of
boundary conditions of the single transport sectors. 12 tons and more) should be charged an average toll of
Regarding the Federal Highways the commission was Pfg25 (€0.126) per vehicle-kilometre on Autobahns.
convinced, that a full conversion is possible! It primarily This was the result of Pfg30 per vehicle-km based on
saw the following advantages: calculations in compliance with the EU-Tolling-
• Direct link between use of the road, payment of the Directive minus 5 Pfg as starting signal for a compensa-
charge and deployment of the revenue; tion on the tax side.
• No dependency of the changing impacts on the (4) At the same time that the distance-based toll col-
Federal Budget; lection for heavy trucks using Autobahns starts, time-
• Efficient instrument of traffic based tolls for small trucks and
management;
• Foreign users pay the same as Ger-
“Once the passenger cars should be introduced -
if the transaction costs are acceptable.
man users. recommendations (5) Charging of distance-based tolls
(2) The revenue from the user-charges
is to be used exclusively for the sector
were published the should be introduced on all Federal
Highways and for all types of cars, as
of the infrastructure from which it whole transport soon as the technical means are availa-
derived. Exceptions are to be made
only in clearly defined cases (for exam-
and logistics ble at acceptable costs.
(6) The charging should gradually
ple, multimode high priority corridors community fully consider additional components with
or facilities for combined transport).
(3) The amount of the charges is to be
agreed with it” regard to traffic management (conges-
tion pricing) and environment.
oriented at the “internal” costs of the infrastructure; (7) Beginning at the time, at which the net-toll-revenue
“external” costs should also be covered by other exceeds the financing gap on the basis of the actual fed-
means. eral budget and budget plans, traffic related-taxes
(4) The whole Federal Transport Infrastructure and all should be reduced; the compensation should be 1:1.
tasks associated with it are to be given into the hands of (8) Private financing of Federal Highways should be
private management. The responsibility for the infra- allowed in all areas of highway-construction and main-
structure and the control of its development remain with tenance.
the Federal Government. Once the recommendations were published, the
(5) The existing (extensive) restrictions regarding the whole transport and logistics community fully agreed.
involvement of private financing are to be removed. The Even the ‘yellow’ press applauded and the Automobile
conditions for PPP are to be improved substantially. Lobby urged the government to implement the recom-
(6) The limits of responsibility between the Federal mendations “scale 1:1” as soon as possible. However,
Government, the Federal States, Counties and Commu- the political handling of the subject in the subsequent
nities are to be redefined. years caused a rapid change in this position.
Selected details regarding the road sector Status and political handling
(1) A special “Highway Financing Agency” should be More than six years later we have the following
established immediately. Beginning in 2001 the Agency situation:
should be provided with all user charges (starting with (1) No official plans for a systematic conversion from
the revenue from the Euro-Vignette) for exclusive tax financing to user financing on government level.
employment in the construction, maintenance and Part of the agreement of the reigning black-red coali-
operation of the Federal Highways. The Financing tion is not to implement road pricing for passenger
Agency may be converted to one or more Management/ cars.
Operator Agencies later on. The construction of the (2) Tolling heavy trucks on Autobahns started on
Agency should allow acquiring money on the private 1 January 2005. In terms of the technical solution the
money market in order to be able to take advantage of decision was made according to the recommendations
the so-called “leverage potential”. of the Commission.
• The share of automatic booking accounts for more different project-types and project-sizes, different toll-
than 90 per cent of the transactions – compared to only ing schemes, etc.
72 per cent, when it was first introduced; A comparison should include the options, perspec-
• Gross-revenue in the first year of operation: €2.86 tives and potentials of the alternatives. Not at least the
billion. The result for 2006 was €3.08 billion; first results fast decrease of the prices for electronic equipment
for 2007 show another reasonable increase; should be taken into consideration; one does not need
• About 200,000 heavy trucks use the Autobahns every much imagination to anticipate that this will be similar
single day; in regard to the technical components of innovative
• About 25 billion tolled vehicle-km per year (2006); approaches like GPS/ GSM.
• System reliability in 2006: 99.75 per cent; Regarding the German TollCollect System over and
• Toll-violator-rate: < 2 per cent; above, the special requirements of the German govern-
• More than 2m bills dispatched; rate of complaints: ment should not be neglected; it had to be designed and
0.003 per cent. operated as a dual system including a comparably lav-
ish and thus expensive enforcement system. The man-
Selected impacts/non-impacts ual booking system had to be designed for full operation
• No traceable increase of the freight charges. in case that the (military) GPS is not available.
• No traceable impact on the consumer prices.
• No significant impact on the structure of the logistic- Outlook and obstacles
industry. Taking this background into account it is not overly bold
• No traceable shift from road to rail or inland water- to make the following predictions:
ways (caused by the tolls). 1. Tolling heavy trucks using Autobahns is only a first
• Only a limited amount of trucks use alternate toll- step; a gradual expansion to all types of vehicles and all
free routes .(After some roads had been closed for heavy kinds of roads will take place in Germany within the next
through traffic) decade.
• Significant tendency to buy trucks with higher envi- 2. City-pricing or congestion-pricing in metropolitan
ronmental standards. areas will be introduced within the next decade in
• No significant shift from heavy trucks to light trucks. numerous major German cities.
But significantly more trucks in the 10-12 ton range. The main problems and obstacles are:
• Significant tendency to a higher average load- 1. Next election/ideology/lobby-driven actions/non-
factor. actions of politicians.
• Significantly less truck-kilometre without cargo on 2. Lack of harmonization regarding traffic/logistic
Autobahns. related taxes and regulations in Europe.
Starting 1 January 2007, tolling was expanded to three 3. Misuse of the revenue (the user must experience
secondary federal highways, which have been used to benefits in terms of reduced taxes and/or improved
avoid tolled Autobahns to a considerable extent. traffic conditions).
A consistent, fair and long term-oriented road pricing
DSRC or GPS /GSM or …? policy has a viable chance to be accepted by the public
One of the most crucial issues of road pricing is the (even by the lobby).
question of the appropriate tolling technology and toll- A prerequisite for the success is a consistent, convinc-
ing scheme. In discussions and studies related to the ing and reliable transport policy. TH
respective subject very often apples and oranges are
compared - by mixing up different goals, objectives, Dr Andreas Kossak is principal of Dr Kossak Consulting
and purposes, different requirements to be satisfied, based in Hamburg, Germany and can be contacted via
different legal, regulatory or environmental conditions, email at drkossak@aol.com
Cooperative Vehicle
Infrastructure Systems
31 March-1 April
in association with
H 3 B Media thinking
highways
www.h3bmedia.com
How Europe Works
31 March to 4 April 2008
H3B Media & Intertraffic Amsterdam present four
Think Tanks over five days at Amsterdam RAI
SESSIONS:
• Policy & Politics
• Finance & Funding
• Problem Solving
• Innovation & The Future
• Public Acceptance & Positive Spin.
H 3 B Media thinking
highways
www.h3bmedia.com
How Europe Works
31 March to 4 April 2008
H3B Media & Intertraffic Amsterdam present four
Think Tanks over five days at Amsterdam RAI
H 3 B Media thinking
highways
www.h3bmedia.com
How Europe Works
31 March to 4 April 2008
H3B Media & Intertraffic Amsterdam present four
Think Tanks over five days at Amsterdam RAI
H 3 B Media thinking
highways
www.h3bmedia.com
Congestion Pricing
Think Tank
McLean, VA
20 May 2008
OBJECTIVES
• Examining diverging viewpoints and questioning basic principles of Congestion
Pricing will constitute one of the objectives of this Think Tank, jointly organised by
H3B Media and Booz Allen Hamilton.
• Reviewing the ways the US administration can tackle this subject at the national,
state and local levels as well as analysing any political impacts that such a transport
policy approach may incur will mark a second step of the discussion.
• Speakers will then question the existence of any prevailing factor (political, financial
and environmental) before assessing the potential contribution of side-activity
sectors to finding solutions.
• Real-life success stories will demonstrate how multi-faceted the debate can be and
how it may modify significantly the consumers’ habits for the next decades.
• This first class event, held at Booz Allen Hamilton’s McLean, Virginia conference
facilities, will gather knowledgeable stakeholders acting in the industrial, economic or
political arena, all aware of what Congestion Pricing embraces and poses as
challenges.
H 3 B Media thinking
highways
www.h3bmedia.com
VII Deployment
Workshop
McLean, VA
21 May 2008
in association with
H 3 B Media thinking
highways
www.h3bmedia.com
Green ITS
Everything’s
going
green
Green seems to be the new black, as every vehicle and the protection of natural resources has continued to
manufacturer rushes to develop new technologies grow in importance, reflecting the concerns of many
to reduce CO2 and pollutant emissions and improve European citizens.
fuel economy. A range of measures have been made available to
Thinking Highways’ financial analyst
Toyota offers their Prius and Lexus hybrids, SAAB has Member MARGARET
States ranging from legislation to financial
‘BioPower’, BMW features new models with ‘Efficient instruments, while Member States are facing new
PETTIT
Dynamics’, and islooks at the
co-developing European
a hybrid engine Territorial
requirements to meet stringent limits regarding CO2
Cooperation
vehicle together with General Programme
Motors, Daimler and
and finds that
emissions likepollutants
and airborne with within their cities.
Chrysler.The list of manufacturers lining up to announce Indeed, Member States are obliged to respond when
any other major programme, it’s
new systems and technologies to reduce the environ-
a matter of
emissions exceed defined limits, and must draw up
priorities
mental impact of their products seems endless. action plans indicating the measures to be taken to
The voting public’s increasing awareness of environ- reduce that risk and to limit the duration of such an
mental matters is already starting to change the political occurrence.
atmosphere. Despite growing consensus, that ‘some-
thing needs to be done’, authorities still need figures to Less is more
justify deployment of potentially energy-saving meas- Reducing CO2 emissions from new cars has emerged as
ures. How much CO2 could be reduced in a key priority of European climate
emissions? What will be the environmen-
tal impacts of smoother traffic flow man-
“Authorities have change policy. The aim is to limit and pro-
gressively reduce average CO2 emis-
agement? What would be the economic already sions from new passenger cars sold in
impact of restraining mobility in favour of
environment.
implemented the EU, and the European car makers
have agreed voluntary CO2 targets as
Not only is the commercial sector tak- measures their contribution to an “integrated
ing initiative, European and national gov-
ernments are increasingly targeting the
rewarding green approach”. As part of the European Cli-
mate Change Programme, the European
environmental impact of transport, and behaviour and Commission carried out a review in 2006
are bringing both financial, fiscal and
legislative tools to bear in the fight for
penalising of the strategy and progress to date. The
review concluded that the voluntary
sustainability. polluters” approach has delivered a solid CO2
In its Green Paper “Towards a new cul- reduction but that the target for 2012
ture for urban mobility” issued on 25 September 2007 , would not be met without additional measures. These
the European Commission sets a new European agenda complementary measures include efficiency improve-
and strategy to ensure greener towns and cities. The text ments for car components with the highest impact on
states that: fuel consumption, such as tyres and air conditioning
“…the main environmental issues in towns and cities systems.
are related to the predominance of oil as a transport fuel, Some government authorities have already imple-
which generates CO2, air pollutant emissions and noise.” mented measures that reward “green” behaviour and
European policy towards the environment and climate penalise polluters. The best known European scheme is
probably the London congestion charging zone. This lers and eco-guidance for journey planning and naviga-
was introduced to improve mobility in the central area tion. The goal is to validate a number of new “green”
of London, but is now widely presented as an eco- tools for the use of travellers, fleet managers and road
measure to promote the use of “clean” energy. Under operators.
the scheme, drivers of alternative fuelled and electric
powered vehicles can claim a discount of up to 100 per The outlook for “Green Mobility”
cent of the charge if the vehicle meets required condi- In recent years significant advances have been made in
tions - the motivation is clearly environmental rather increasing vehicle efficiency and reducing emissions,
than mobility-driven, as even an efficient vehicle would and it appears that vehicle-based technologies still hold
contribute to congestion. major potential for improvement. Further contributions
towards sustainable mobility are also expected from
Hybrid theory and practice future technologies such as alternative fuels (biofuel,
This ‘hybrid’ approach can lead to certain anomalies – hydrogen) or electric drive systems.
for example, a large SUV with a hybrid three-litre engine However, there is clearly enormous potential for envi-
could have stated CO2 emissions of over 190g/km ronmental gain in improving the “green” behaviour of
whereas a small efficient (but not hybrid-powered) die- drivers and traffic systems - typically today neither of
sel car equipped with a start-stop system can produce these is optimised according to environmental criteria
less than 100g/km. The driver of the SUV could save (except where this happens to coincide with minimum-
over £1700 (€2500) in congestion charges during a delay optimisation). The “eco-management” field is less
year’s commuting compared to the driver of the more developed than vehicle-based technologies, and could
efficient vehicle! offer greater incremental benefits beyond the status
This year the Mayor of London released a proposal to quo.With appropriate planning and taking advantage of
re-shape the charging scheme based on CO2 emissions, existing and near-future communications and telemat-
leading to vehicles producing up to 120g/ ics capabilities, these benefits could
km of CO2 emissions qualifying for a dis- “Achieving the also be realised without expensive
count of up to 100 per cent.
This follows the EC ‘Polluter Pays’ prin-
holy grail of changes to vehicles themselves, and
could therefore be deployed much
ciple for air quality management - the sustainable sooner.
potential polluter should in general bear
the costs of pollution prevention and con-
mobility is the We list here some of the technological
advances possible in the areas of coop-
trol measures as well as remediation. The focus of much erative systems, advanced sensors,
European citizen must have confidence in
the systems implemented to effect this
new research” sophisticated data fusion and improved
vehicle performance which could help
principle - charging users by distance or on predicted reduce the environmental impact of mobility:
emissions based on ideal test conditions does not truly • Standards for vehicle-to-vehicle and vehicle-to-
reflect the way the average citizen uses the transport infrastructure communication needed for a truly ‘always
infrastructure today. connected car’;
To meet these challenges we need to adopt a holistic • Traffic management centres with real-time traffic
approach to a transport user’s impact on the environ- and environment data monitoring, analysis and model-
ment, not one based on isolated applications and single ling, as a background for tactical traffic systems con-
journeys. The time is right for a new approach to mitigat- trol;
ing the impact of mobility on the environment, without • Vehicle applications which can use mobile commu-
limiting mobility itself. nications to affect journey and operating parameters
Co-operative systems have a role to play by enabling (e.g. eco-adaptive cruise control, eco-engine manage-
the collection and sharing of relevant vehicle-based ment or eco-routing optimised for emissions reduction
data to support a host of new applications that: across the whole road network);
• allow road network managers to understand the • New possibilities for cross-modal journey and oper-
impact of vehicle emissions in near real time ational support - bringing together private car and pub-
• offer fairer means of emission charging lic transport, such as gateways for supplying
• empower the user to control his or her own CO2 emis- environmental charging, public transport data for multi-
sions, by monitoring and adjusting travel behaviour to modal trip planning etc. Standardisation of this data
reduce environmental impact. interchange still has some way to go but toolkits such as
To promote this “green” aspect of ITS, ERTICO – ITS TPEG offer a suitable framework.
Europe Partners have proposed a new European col- These technological advances have the potential to
laborative R&D initiative to bring cooperative ITS tools support policy actions such as preferential access,
to the aid of environmentally sustainable mobility. If suc- “green” incentives or travel pricing - but governments
cessful, this proposal would move substantially beyond and road operators don’t necessarily know what tools
existing approaches by defining a number of innovative are available and how to deploy them most effectively.
applications such as integrated traffic and environmen- Hence the need has become urgent for a “Green ITS”
tal monitoring, eco-optimised traffic management and toolkit of proven technologies and measures. To illus-
control, web-based eco-information services for travel- trate how this could all work in the future we might imag-
ine an “eco-journey” exploiting these possibilities: the traffic management centre with real-time data on its
• Pre-trip eco information is the start of your eco-jour- own and ambient emissions, pollution and other param-
ney. By checking the current on-line pollution bulletin eters. Your car’s levels are recorded, allowing you to
you know the hot spots to avoid and find out the eco- manage your complete emissions for journeys and
charges in force today. checking your personal “carbon balance”.
• You get a message suggesting the most efficient
alternative routes to your destination, with the lowest Green wave
congestion charge costs and avoiding possible access While such comprehensive ‘eco-management systems’
restrictions along the way. are still something of the future, the tools required to
• You are told the expected cost of your journey based enable them are already in development, and in some
on actual emissions and CO2 footprint, and can receive cases starting to become available. Achieving the holy
rewards if you car-share or use public transport for part grail of “sustainable mobility” is the focus of much new
of your journey, in the form of carbon credits or permis- research - watch out for “Green ITS” special sessions at
sion to use your low-emission car on another occasion. the 7th European ITS Congress and Exhibition in Geneva
• Cooperative communications provide you with a next June, as a key element of the Congress theme, ‘ITS
continuous stream of eco-data from the traffic centre as for Sustainable Mobility’. With our increasing aware-
well as from nearby vehicles, providing you with on-trip ness of global warming and interest in all aspects of the
guidance concerning emission hot spots and access environment, sustainable mobility could take over from
limitations. As these change, your on-board multimodal safety as the key focus for research and development.
journey planner can suggest different and more effi- To misquote Henry Ford, you can have your new car in
cient routes, or even to park the car and take a bus or any colour you like, as long as it’s green. TH
tram. The city traffic managers can at the same time bet-
ter manage total emissions across the transport network, Gary Bridgeman and James Burgess are project
and allow travellers to reduce the environmental and managers at ERTICO-ITS Europe and can be contacted
monetary costs of their journeys. via email at g.bridgeman@mail.ertico.com and
• Your vehicle also acts as an ‘eco-probe’, providing j.burgess@mail.ertico.com
An African
When DAVID SCHONBRUNN
read the April/May issue of
Thinking Highways he felt
compelled to write an article
offering his own views on
meritocracy
transportation’s impacts
onm and solutions for,
climate change
to more affordable insurance premiums. Delays in by insurers, which the authorities would be entitled to
implementing the system have made the insurance have access to. Databases require constant mainte-
industry skeptical. nance and accurate updating and this alone will prove
Stakeholders such as the Automobile Association of to be a major challenge. eNaTIS refers to the newly
South Africa (AASA) are concerned about how the launched National Traffic Information Systems that suf-
system will be implemented and Ayanda Vilakazi, the fered some hiccups when it went live in the second
AASA director of public affairs argues that a demerit quarter of this year.
point system will penalise law-abiding citizens further, In countries where the demerit system has been intro-
while increasing the problem of unlicensed and unin- duced, such as the United Kingdom, and the underlying
sured drivers. The demerit system is heavily dependent database of information is being used, insurers are
upon the maintenance of databases of information. beginning to increase premiums for delinquent drivers.
In South Africa such systems would include the ITS South Africa strongly supports the call for improved
eNaTIS system, as well as a database to be developed and consistent law enforcement, part of the mandate of
How it works
The AASA estimates as many as 50 per cent of motorists
are either unlicensed or driving with fraudulent licences.
More focus should be applied to correcting and pre-
venting such illegal practices. Without using ITS tech-
nologies, within an overall policy and guiding strategy,
success will be limited. The ITS industry has an excel-
lent opportunity to contribute through processes such
as that of the RTMC.
How will the demerit points work:
• Each driver will start with no points.
• Points are allocated according to infringements or
offences committed. There are different values for dif-
ferent infringements and offences and the number of
demerits will be recorded on the National Traffic Infor-
mation System (eNaTIS).
• Points are allotted on the date a fine is paid or when
the person is convicted of the offence in court, as in the
case of traffic offences, such as drunk driving.
• When a person exceeds 12 points, his or her licence
is suspended.
• The suspension period is calculated in months equal
to the number of points exceeding 12, multiplied by
three.
• A driver who is disqualified must hand over his or her
licence to the issuing authority for the duration of the
disqualification.
• Anyone caught driving while under suspension faces
a fine and/or imprisonment for up to one year.
• The driver may apply for the return of the licence at
the end of the disqualification period.
• A driver disqualified for the third time will lose his or
her licence permanently and will have to apply for re-
testing and issue at the end of the disqualification
period.
• Demerit points will be reduced at a flat rate of one
point for every three months that pass without any more
traffic infringements.
Nature of demerits
• The number of demerits depends on the severity of
the offence.
• Failure to license a motor vehicle: €50 fine and one
demerit point.
• Excessive speeding in an urban area (travelling 86 to
90km/h): €125 fine and four demerit points.
• Driving under the influence of alcohol or drugs: six
demerit points and a court appearance.
• Learner drivers driving unaccompanied by a
licensed driver: €125 fine and four demerit points.
• Overloading a vehicle by more than 12 per cent to
13 per cent of SABS specification: €150 fine and five
demerit points. TH
Paul Vorster can be contacted via
email at paul@itssa.org
Amsterdam RAI
The Netherlands
1.2.3.4 APRIL
2008
Intertraffic com
®
Stunted
growth
Max factor
DR TARA KAZI explores why it is vital to integrate human
factors within
Thinking ITS
Highways’ financial analyst MARGARET
PETTIT looks at the European Territorial
Cooperation Programme and finds that like with
any other major programme, it’s a matter of
priorities
The right time and the right place process can be facilitated by asking the battery of ques-
A potential hindrance to effective Human Factors contri- tions at the start of every project:
butions lies in the improper involvement of Human Fac-
tors in projects. It is paramount that Human Factors is What’s the objective?
applied at all these stages since these stages are not How will this be achieved?
interdependent. What time and cost constraints apply?
Not applying Human Factors from the outset for a What are the potential solutions?
project and all the way through each development stage Which standards apply?
of the life-cycle can reduce the overall effectiveness of What are the consequences of each solution?
the contribution, impact the final delivery of the system How will we judge success?
and not only influence the user’s acceptance but poten- How predictable are the outcomes?
tially effect their safety. What if it goes wrong?
Sometimes due to budget restraints, lack of under- How do we evaluate and understand the results?
standing of each others disciplines, or not being able to How do we best achieve understanding, acceptance,
convey to the client the importance of integrating Human and compliance?
Factors and ITS together can result in the displacement What organisational and institutional impacts are
of Human Factors from some of the key stages of the there?
project.
What needs to be understood is that it can be poten- As specialists we should not only consider that we will
tially too costly not to involve Human Factors at the right be offering the client an enhanced service by synergis-
time and these key stages of the project. Especially ing Human Factors and ITS together but also consider
since it is argued by practitioners that this is likely to that we could potentially be saving lives by producing
produce systems that are not effective, efficient, safe or effective, safe and usable transport systems. The cur-
derive the appropriate response from the user. Ulti- rent generation of technology can be evaluated not with
mately this can lead to a dissatisfied user and at worst just a view to modify if need be but to promote new
this can cost a human life. design ideas. This in turn facilitates next generations of
Either way, it is the end user of any ITS solution that is technology that can further enhance the safety of ‘end’
likely to lose out. users. Understanding our make-up is the foundation for
good design.
The right questions to ask
It is estimated that human error is the sole cause of 57 The right answer
per cent of traffic accidents. Questions can be asked as So to get the most out of ITS implementation incorporate
to whether such incidents can be improved by ITS solu- Human Factors to help make sure that benefits are max-
tions? Researchers in the past have argued that ITS solu- imised, and the outcomes are predictable, reliable, and
tions could increase the comfort and convenience of the comfortable to use. It’s people we address, not systems
modern driver. of machines. TH
The make-up of what is defined by an ITS solution is Dr Tara Kazi is a human factors engineer with WSP.
changing and it has become important to understand She can be contacted via email at
when and how to integrate Human Factors into ITS. This tarakazi@wspgroup.com
12 months.
spent saving lives
WATCHING THE DETECTORS
CCTV for ITS comes under the scrutiny
of Bruce Abernethy and Vibeke Ulmann
WIRED EARTH
Jack Opiola and Tony Ioannidis
LOUDER THAN WORDS
on the digital transport Gaia
Phil Tarnoff’s call for
increased productivity ADVANCING SLOWLY
www.h3bmedia.com/register.cfm
Weigh in Motion • Tolling & Customer
Management • EU Finance & Funding • Brazil • Australia •
South Africa • China • POLIS • EUROCITIES • David Pearson •
PLUS: Green ITS
Joaquin Cosmen • DARPA Urban Challenge • Human
Schortmann
Factors • Active Traffic Management • EU Finance & Funding •
the
INTELLIGENT
Advanced transportation management
Australia • South Africa • POLIS • EUROCITIES • Chris
policy • strategy Skinner
• technology
finance • innovation • implementation
the choice
INTELLIGENT
integration
Advanced • interoperability
transportation management
policy • strategy • technology
finance • innovation • implementation
COVER TH EUSep.indd 1
choice integration • interoperability
19/9/07 13:42:22
A shoulder
It’s probably been one of the most highly controver- way to hell”, while another maintained that opening up
sial projects to happen on the UK motorway network the hard shoulder was “gambling with people’s lives’’.
in many years. But twelve months after the trial began, the doomsday
It was a scheme that would let drivers use the hard scenario, that so many were predicting, just hasn’t hap-
shoulder on the M42 in the English Midlands at peak pened. In fact that motorway is now carrying more traf-
periods. The motorway was probably one of the most fic with less congestion. What’s more the Government
congested highways in the country and, as such, it was appears to be so pleased with it that motorway widen-
seen as an ideal test bed for what the Highways Agency, ing schemes around the UK could now be scaled back in
the organisation that manages the UK road network, favour of ATM solutions.
called ‘Active Traffic Management’ or ATM. The concept The M42 trial has been taking place between junc-
is a more advanced version of a concept already used in tions 3A and 7 of the M42 east of Birmingham.The project
places like Holland and Germany. ATM brought together includes use of variable mandatory speed limits,
a whole variety of technologies, all designed to help dynamic use of the hard shoulder during peak periods,
reduce congestion But inevitably it was the hard shoul- the provision of dedicated ‘Emergency Refuge Areas’
der running that got people talking! where drivers can go if they break down and the instal-
lation of gantries with signals and variable message
Confusion reigns signs.
Some members of the emergency services were con- In addition, the slip roads now have ramp metering,
cerned that they wouldn’t be able to get to an accident. where sets of traffic signals regulate the number of vehi-
Motoring organisations were worried that drivers would cles entering the motorway at the busiest junctions.
have nowhere to go if their vehicles broke down. There Also, variable speed limits are set to be enforced by new
were also concerns that confusion, about when the hard digital cameras mounted above all lanes of the motor-
shoulder was and wasn’t in use, would lead to serious way. Construction of the ATM scheme started in March
accidents. The British media had a field day. One news- 2003. Following completion of the work there was a
paper said the scheme would turn the M42 into a “high- phased introduction of the system starting with the set-
to drive on
When DAVID SCHONBRUNN
read the April/May issue of
Thinking Highways he felt
compelled to write an article
offering his own views on
transportation’s impacts
onm and solutions for,
climate change
ting of non-mandatory variable speed limits when the October 2006 and April 2007 with 3L-VMSL operation
level of traffic levels passed preset limits. between January and April 2006 and the case of no vari-
In November 2005 the speed limits became enforce- able speed limits prior to construction of ATM.
able with the introduction of what became known as The authors of the report maintain that the compari-
‘Variable Mandatory Speed Limits’ (VMSL). The con- son between 3L-VMSL and 4L-VMSL offered a short time
cept, previously tried in the UK on the M25 south-west of frame between the two operational regimes, which ena-
London, meant reductions in the speed drivers were bles data to be analysed that is less affected by the time
allowed to travel. The theory was that if all drivers were lag and traffic growth between the ‘Before and ‘After’
going at the same rate there would be less need to periods. However, the report focuses mainly on the com-
change lanes and therefore improvements in the flow of parison between no variable speed limits and 4L-VMSL,
traffic in all lanes. After less than a year of what highway as this appears to provide the best direct estimate of the
engineers have termed ‘3 Lane Variable Mandatory benefits from the installation of ATM.
Speed Limits or 3L-VMSL’, in September 2006, ministers According to the report, observed capacity increased
finally decided to unleash their trump card and the more on the motorway under 4L-VMSL operation by an aver-
controversial part of the project, the hard age of 7-10 per cent and it also reduced
shoulder running or ‘4 Lane Variable Man- “Observed average journey times in severe recur-
datory Speed Limits (4L-VMSL)’. rent congestion. Drivers were able to
capacity better predict their journey times on the
A passing phase? increased on the M42-ATM section with a 27 per cent
Some have posed the question, why did reduction of journey times observed.
the Highways Agency opt for a phased motorway under Says Grant: “We had a feeling it could
implementation, rather than introducing 4L-VMSL by an be quite high, but that has exceeded my
everything at once? expectations.” The reliability improve-
David Grant, the HA’s Head of Active average of ments have provided a welcome boost to
Traffic Management Project says; “We 7-10%” business and industry. Groups like the
wanted to bring the benefits for each Freight Transport Association and the
regime to the public as quickly as possible. By introduc- Road Haulage Association, which represent UK haulage
ing variable advisory speed limits to start with it got companies, have applauded the project. In effect ATM
drivers used to that form of operation. We then made has prevented the occurrence of severe congestion that
them mandatory in the same way as the M25 controlled costs the economy of any country a great deal of lost
motorway environment. This got drivers used to the time and ultimately money. The report also suggests that
smoothing of the traffic and speed harmonisation. Fol- the motorway has become safer with fewer accidents.
lowing that we introduced the use of the hard shoulder, Compliance rates were also surprising with, on aver-
having gained confidence in how drivers were using the age, more than 90 per cent of drivers observing the
scheme.” mandatory speed limits.
Traffic Consultants Mott MacDonald were appointed
to analyse the results of the trial after six months of oper- Nothing serious
ation and its report was published in October 2007. It Although much more data is required to reach definitive
compared data from operations of 4L-VMSL between conclusions about safety, (industry standard requires
sensors
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Chris
Skinner
ITS consultant, adjunct lecturer at the University of Sydney’s
Institute of Transport and Logistics Studies and member of ITS
standards committees and working groups in Australia and
the International Organization for Standardization {ISO)
ITS architecture does matter a lot and furthermore, However that is not the biggest problem with stand-
as I tell my students, it delivers a positive return on ards, which is harmonisation.There is a great deal talked
investment in a business case. ITS architecture is about the need to harmonise standards from different
really a special case of business architecture, a subject sources but when the process is attempted the result has
that has been recognised recently as critical to develop been pathetic – either people give up or only get the
and then to maintain complex information and commu- simplest and most straightforward issues resolved. The
nication technology (ICT) systems for business applica- ITS data registry is a prime example; the concept was
tions of all kinds. hailed as a means to achieve harmonisation and years of
The critical issue about ICT architecture is that while it effort went into writing standards but there has been
does require a modest extra investment, this is paid minimal progress in achieving effective harmonisation.
back many times over by the reduction in issues as the The IEEE tried to harmonise the data concepts from all
system evolves and changes are made internally and in 14 or so standards development organisations (SDO) in
the integration of the systems with other systems that the USA but gave it up as unachievable. We made a pre-
are themselves also evolving. The benefits become very liminary attempt in Australia but then nobody wanted to
clear when the cost of ownership is considered. In par- be the guinea pig.The best effort I know of is the registry
ticular the sustainment of the system architecture will operated for the UK Highways Agency. There has been
postpone the time when the system becomes unmain- some talk of registries in East Asia but I haven’t seen any
tainable and must therefore be replaced. results as yet.
Another key line of potential solutions for harmonisa-
ITS standards are critical and are being developed tion is the use of semantic technologies that have arisen
across most of the areas of need, but too slowly. The from further development of the semantic web. Basically
standards development activity is not universally rec- this technology looks at the meaning of concepts in a
ognised as vital so in some countries and in some indus- logical way rather than a strict physical specification.
try sectors there is not the necessary financial and However, the development of semi-automatic harmoni-
intellectual support. I have always said that standards sation using this approach is still a research subject.
will only ever happen in a timely manner if either gov- Furthermore the researchers in semantic technolo-
ernment or industry wants that to happen. If neither of gies have been attracted by greater funding available
them then the development will be undertaken by a for health research compared with transport and logis-
small bunch of enthusiasts and never deliver on time. tics. Consequently ITS is not getting the attention that it
The need for standards is to minimise the need for deserves, with some notable exceptions, for example
reinvention of the wheel as still happens far too fre- the work by the United Nations Centre for Trade Facilita-
quently in ICT systems. Of course we don’t want to stifle tion and Electronic Business (CEFACT).
innovation but that should be about creating new stand-
ards, not making every proprietary solution unique. The To me, the technology with most to offer is wireless
first developer to a new standard always has a competi- communications but not the familiar cellular or
tive advantage so there is no real point in attempting to trunked radio systems. I am most impressed by the
keep solutions proprietary. rapid progress being made in direct communications
between vehicles and between vehicles and roadside cle fleet in Japan has steadily adopted VICS is appropri-
infrastructure, as well as networking between nodes. In ate for DSRC worldwide.
the wireless communications area, the WAVE approach It will be important for the business model to address
for 5.9 GHz DSRC is maturing rapidly. However, neither the enormous investment in roadside infrastructure and
Japan nor EU are getting fully behind it and so the there may be benefit in a public-private partnership
progress is being hindered by lack of international model. The private sector would be able to use the net-
standardisation. The WAVE approach is being devel- work for non-priority subscription services that would
oped in the USA by the IEEE with SAE under the aegis of be instantly overridden by any priority traffic manage-
ASTM and the approach is being very well supported ment or safety information messages.
by a number of field operational tests and evaluations. As I understand it the improvements in safety for road
Where the EU has taken a very impressive lead is vehicles have diminished and it therefore needs some
defining the architectural framework for this wireless radical new approach to make further improvements –
communications in the form of CALM. This can embody DSRC is such an approach.
WAVE so there will be compatibility if harmonisation
occurs. Unfortunately what sometimes happens is the ITS is still not widely known in the community, let
EU decides to do something different because it is bet- alone understood. I often joke that if a technology
ter rather than adopting a compromise that can become needs to describe itself as intelligent then there must be
the world standard. some doubt about that attribute, but really this is a seri-
However there is a further area of wireless communi- ous problem. And I don’t think the general population
cations still to be developed and that is satellite-based understands the term ‘Telematics’ either so we are los-
communications. Now the delays in transmission to and ing both ways. What might work a lot better is to start
from satellites will never equal the low latency for line of again and call them travel information services, vehicle
sight direct transmission by DSRC but for many of the safety systems and traffic management services, all of
use cases developed for DSRC that doesn’t matter.What which are terms that people can relate to.
does matter is the geographical coverage. For a country
like Australia the cost of roadside infrastructure in the The ITS body-of-knowledge should be formulated as
manner that VICS has in Japan would be quite prohibi- the basis for ITS professional competence in the
tive. So we need to work on satellite based WAVE sys- same way that the software engineering body of
tems as well. knowledge (SWEBOK) and project management
body of knowledge (PMBOK) has been formulated.
The other aspect of DSRC is networking. The road- Then there should be further articulation of core cur-
side infrastructure can be networked in a traditional riculum topics that are required for practitioners in
manner for high data rates and low latency. It is now also these fields.
possible to network via mobile wireless nodes using an At the same time there needs to be a greater accept-
approach called ad hoc networking that is maturing ance of the multi-disciplinary nature of the professional
rapidly. The most critical capability is for any node to practice domain. This can best be done by the ITS com-
network with any other node without the need for pre- munity facilitating the collaboration of such bodies as
assigned addressing or controls. This can be done IEEE, SAE, ITE, ISO, ETSI to develop the ITSBOK. Then
quickly enough by direct communication, for example, there will be further efforts needed in academia and
high-speed vehicles approaching each other can estab- professional organisations to provide the necessary
lish a link and complete a data communication session professional development programs.
before they reach their closest point of approach. Finally technology is only the start of ITS. There also
This can be extended by a process of each receiving needs to be a multidisciplinary. team-based approach
vehicle becoming a relay point to other further vehicles to design, development and deployment - the classical
out of range for the first vehicle. So the message – such systems engineering approach is essential to apply the
as the warning of an obstruction on a roadway – can be technology effectively. This has been recognised in
rapidly transmitted upstream from vehicle to vehicle some places but this should become much more widely
without any prior arrangements or controls. The other understood. TH
advantage of this is that the spreading of the information
does not rely on roadside infrastructure. Christopher J Skinner BSc(Eng) MEngSc MIET MIEAust
MACS CPEng is also Principal, DISplay Pty Ltd and can
The need for many roadside nodes and all the con- be contacted via email at cjskinner@acslink.net.au
necting network amounts to a sizeable investment.
The pay-off for DSRC is enhanced road safety - every Chris Skinner’s suggested further reading
other benefit (traffic management and traveller infor- Bishop, Richard (2005) Intelligent Vehicle Technology and
mation) is icing on the cake, but the major pay-off will be Trends. Artech House. ISBN: 1-58053-911-4
significant improvements in road safety statistics. That Miles, John C. & Chen, Ken (Eds) (2004) The Intelligent
alone should encourage governments to make neces- Transport Systems Handbook (2nd Ed) PIARC ISBN:
sary investments in the infrastructure. However nothing 2-84060-174-5
will be achieved without the vehicle fleet being suitably Sussman, Joseph M. (2005) Perspectives on Intelligent
fitted too. Here I think the object lesson of how the vehi- Transportation Systems. Springer ISBN: 0-387-23257-5
Informed
Traveller
Satisfaction
82 Vol 2 No 4 Thinking Highways www.h3bmedia.com
UTMC Demonstrator Project These ITS elements are linked back to a control cen-
Reading Borough Council introduced an Urban Traffic tre, where the database is programmed to feed informa-
Management and Control (UTMC) system in the early tion from one system to another. For example, if SCOOT
1990s and was one of four demonstrator projects funded detects that a car park exceeds a certain occupancy
by the Department for Transport (DfT) between 1997 level, the VMS on the relevant routes to that car park will
and 2003. This has enabled Reading to use UTMC to automatically be triggered to display a message indi-
integrate different aspects of ITS in a common database, cating that the car park is full and motorists should divert
providing real-time, multi-modal information to pro- to an alternative car park.
mote network management and Read- Trained members of staff are also on
ing’s transport information strategy. ITS “These ITS hand to monitor the system and put out
elements of Reading’s UTMC system relevant information when it is needed
include: elements are linked by travellers, transport operators and
• Traffic Signal Control; back to a control event managers. A workstation of the
• SCOOT congestion and car park UTMC database is set up at Reading
occupancy monitoring and signal opti- centre, where the Football Club’s Madejski Stadium,
misation; database is where fans can quickly be diverted
• CCTV for network monitoring and between car parks as queues increase
road safety; programmed to and fans arriving by public transport
• Travel/Traffic Information (provided feed information are guided onto dedicated buses to
through shuttle them between the stadium and
www.reading-travelinfo.co.uk and via between systems” Reading
mobile phones and email to registered station.
users);
• Variable Message Signs (VMS) along key radial Travel/traffic information
routes; While ITS can offer obvious benefits for traffic manage-
• Real Time Passenger Information (RTPI) at bus stops, ment and road safety in terms of camera enforcement,
on buses, at Reading Station and available through the traffic signal control and bus priority through traffic
travel traffic information system; lights, Reading Borough Council believes that the best
• SmartCard products for all bus services; way to manage the network is to give travellers the infor-
• Bus Priority through traffic signals; mation to manage their own behaviour.
• Automatic Number Plate Recognition (ANPR) for bus If motorists know that there is an accident or conges-
lane enforcement. tion in time, they can take an alternative route. If they
have information before they begin their journey, they enabled mobile phone handset (WAP being an applica-
may even switch to an alternative mode. If they can tion allowing internet access from a mobile phone).
access information in any location before or during their Registering with the website allows travellers to request
journey, then they can make travel choices on the move. travel alerts sent to their mobile phone or email
Reading’s travel information website is extensive and address.
comprehensive, including real time information on all
modes, such as: SEEDA WiMax Project
• Live information about bus depar- Reading is now participating in the
tures from stops across Reading; “The system will development of the Reading Area
• Live ‘departure board’ information allow wireless Transport Information Network. This
on trains from Reading station; project is being led by Reading’s term
• Up-to-date information on the transfer of more consultants, Peter Brett Associates and
number of car parking spaces available detailed and is funded through a grant from the South
in central Reading car parks; East England Development Agency
• Traffic flow and journey time infor- personalised travel (SEEDA). At the core of the project is an
mation on routes to and from Reading; information to enhanced communications network
• Links to the South East regional jour- which will use emerging WiMAX wire-
ney planner; mobile phones and less communications technology in
• TrafficCam images providing snap- PDAs” combination with Wi-Fi and the use of
shots of current traffic conditions at the latest mobile phone 3G communi-
junctions in Reading and the M4; cations services.
• Warnings of incidents, accidents or roadworks cur- This technology will further integrate Reading’s ITS,
rently underway. creating a metropolitan network which will communi-
The website also includes more typical travel infor- cate with traffic signal controllers,VMS, CCTV, bus loca-
mation, such as bus timetables and car park charges. tion Global Positioning Systems (GPS) and RTPI. Another
Travel information can be accessed for free from a WAP- part of the system will allow for web-based (and mobile
Conclusion
Reading Borough Council’s ongoing innovation in the
use of ITS and UTMC is one of the key reasons why we
are recognised as a Centre for Excellence in Transport
Planning by the UK government. Reading was one of the
first authorities outside London to manage its own bus
lane enforcement using bus lane cameras and ANPR.
Reading was one of the four UTMC demonstrator
projects in the UK, resulting in more inter-connected ITS
elements, a better UTMC system and a high standard of
travel information. Now Reading is involved in a unique
Reading was one of four UK UTMC demonstrator projects
project to further improve UTMC and travel information
provision through the use of cutting edge technology.
phone-based) payment for SmartCard top-up and car Therefore, Reading is the home of the Intelligent
park payments. Traveller. TH
Again, however, travel information is a key objective
of the project, and the system will allow wireless transfer Hannah Budnitz is a Senior Transport Planner at
of more detailed and personalised travel information to Reading Borough Council in the UK. She can be
mobile phones, personal digital assistants (PDAs), com- contacted via email at hannah.budnitz@reading.gov.uk
puters and GPS systems, giving real time network per-
formance and location/navigation directions. This will Simon Beasley, Network Manager can also be con-
allow even pedestrians to receive advice on the opti- tacted at simon.beasley@reading.gov.uk
mum route between locations, no matter where they are
in Reading. Installation and trials are underway, and For more information about POLIS and its activities
Reading will be looking to work with its business part- go to www.polis-online.org
• PoliScanspeed
Digital speed measurement - mobile and stationary
• PoliScandigital
Evaluation of speed and digitally recorded
red-light offences
• TollChecker
Free-flow and multi-lane toll enforcement
Opportunity
knocks
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