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MISSION STATEMENT
To be the leading private sector bank in Pakistan with an international presence, delivering quality service through innovative technology and effective human resource management in a modern and progressive organizational culture of meritocracy, maintaining high ethical and professional standards, while providing enhanced value to all our stake-holders, and contributing to society.

Askari Commercial Bank Limited

History of ACBL
Askari Commercial Bank Ltd was incorporated in Pakistan on October 09, 1991, as a Public Limited Company. It commenced operations on April 1, 1992 and is principally engaged in the business of banking, as defined in the Banking Companies Ordinance, 1962. The Bank is listed on the Karachi, Lahore & Islamabad Stock Exchanges and its shares are currently the highest quoted from among the new private sector banks in Pakistan. Askari Bank has expanded into a nation wide presence of 115 Branches, and an Offshore Banking Unit in Bahrain. A shared network of over 1,300 online ATMs covering all major cities in Pakistan supports the delivery channels for customer service. As on December 31, 2005, the Bank had equity of Rs. 8.6 billion and total assets of Rs. 145.1 billion, with over 600,000 banking customers, serviced by our 2,754 employees.

Inspiring Relationship of ACBL


Inspiring 600,000 Relationships
Knowing our customers and their needs is the key to our business success. Our products and services are as diverse as our market segments. Our client relationship managers are well equipped and well trained to provide the most efficient and personalized service to the customers. We have structured and syndicated financing arrangements, provided working capital and balancing-modernizationreplacement (BMR) facilities, financed international trade, provided small business loans and cash management services, and developed innovative investment and loans products for the individual savers and households. Askari Bank is proud of its pioneering role in providing the most modern and technologically advanced services to its 600,000

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relationships.

Inspiring Employee Relationship


We strongly believe that the interests of the Bank and the employees are inseparable. At Askari we try to create a ' we ' culture where there is mutual trust and respect for each other. We encourage ownership behavior so that everyone feels responsible for the performance and reputation of the Bank. We are committed to develop and enhance each employee's skills and capabilities through extensive in-house and external training programs and job rotations. The strong employee bank relationship is evidenced by the fact that Askari has a low employee turnover. Most of the top management today, have reached their present positions by growing within the organization.

Inspiring Technological Innovation


Technology has played a pivotal role in enhancing customer expectations, particularly with respect to speed and quality of service. We have fully automated transaction-processing systems for backoffice support. Our branch network is connected on-line real-time and our customers have access to off-site as well as on-site ATMs, all over Pakistan. Our Phone Banking service and Internet Banking Facility allows customers to enjoy routine banking services from anywhere anytime in the world. We have also pioneered an ecommerce venture in Pakistan through a major retail distributor. Our mobile ATMs are the first in Pakistan.

Inspiring Ethic Values


Integrity is the most valued standard in whatever we do. We understand that our commitment to satisfy customers' needs must be fulfilled within a professional and ethical framework. We subscribe to a culture of high ethical standards, based upon development of right attitudes. The intrinsic values, which are the corner stones of our corporate behavior, are: * Commitment * Integrity * Fairness Askari Commercial Bank Limited

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* Teamwork * Service

Inspiring Growth
For us the challenge is to build a foundation of strong, consistent financial performance and focus on growing our balance sheet and revenues at low risk. We are reshaping our portfolio of businesses by investing in higher growth areas, extending and developing our core competencies and moving out of weak and non-core segments.

Inspiring Shareholder Confidence


We believe that the bottom line of any business is creating shareholder value. To gain their trust and confidence, we believe in providing our shareholders timely, regular and reliable information on our activities, structure, financial situation and performance. At the same time, we try to give them one of the best earnings per share in the banking industry of the country.

Branches of ACBL

Askari Commercial Bank Limited

Askari Master Card


The Future of Money
Since the beginning of time, people have tried to find more convenient ways to pay, from gold to paper money and cheques. Today money is moving away from distinct hard currencies and towards universal payment products that transcend national borders, time zones and with the internet, even physical space. Plastic or virtual money, credit, debit and electronic cash product inevitably will displace cash cheques as the money of the future.

Askari MasterCard with no Joining Fee, Worldwide Acceptability, Low service charges, Cash advance facility, 24-Hour Customer Service, Traveling Safety and exciting discounts.

Products

Askari Commercial Bank Limited

Awards and Achievements


Over the years, we have received several awards for the quality of our banking service to individuals and corporate. These include: Best Commercial Bank Consumer Choice award 2005 by The Consumers Association of Pakistan Best Retail Bank in Pakistan award 2004 & 2005 by The Asian Banker Best Corporate Report 1st prize awarded for 2000, 01, 03 & 04 by Institute of Chartered Accountants of Pakistan (ICAP) and institute of Cost & Management of Accountants of Pakistan (ICMAP) Corporate Excellence awards for 2002 & 03 The Management Association of Pakistan (MAP) Best Corporate / Institutional Internet Bank in Pakistan award for 2004 by Global Finance magazine Best Consumer Internet Bank in Pakistan award for 2002, 03 & 04 by Global Finance magazine The Best Bank in Pakistan award for 2001 & 02 by Global Finance Magazine

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Best Presented Accounts Ranking prizes awarded from 1997 to 2002 by South Asian Federation of Accountants (SAFA)

Commercial Bank of the Year award for 1994 & 96 by Asiamoney magazine Best Domestic Bank in Pakistan award for 1995 by Euromoney Over the years, Askari Bank has proved its strength as a leading banking sector entity, by achieving the following firsts in Pakistani Banking: i. ii. iii. iv. First Bank basis. First Bank First Bank First Bank to offer on-line real-time banking on a country-wide with a nation-wide ATM network. to offer Internet Banking Services to offer e-commerce solutions

ASKCAR
Askari Bank offers you the most convenient and affordable vehicle financing scheme "Askcar" to help you own your favorite brand new car. Askar's "No eligibility" caluse automatically qualifies you to own a new car of your choice. All you have to do is submit the completed application form with the copy of NIC (National Identity Card) and a passport size photograph.

Salient Features
New Vehicles of any brand valuing upto Rs. 1,000,000 will be financed. The Financing period can be 36, 48 or 60 months with our financing upto 75% of vehicle cost. Insurance through us will be mandatory where first year's insurance will be taken up front. Askari Commercial Bank Limited

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Documentation Charges will be Rs. 3,000 inclusive of Rs. 1,000 non-refundable processing charges.

Terms & Conditions


Registration cost, CVT (Capital Value Tax) and other costs (if any) will be borne by the customer. All rentals will be paid in advance and on the first day of every month. You will give 35/47/59 post-dated cheques at the commencement of lease facility each having a value of monthly rental. Disbursement will be made after completion of all legal documents. We reserve the right to disapprove financing request, without assigning any reason whatsoever. Down payment shall not be received in cash. Please pay it through cheque or pay order.

ACBL Role in Agriculture


The role of agriculture in Pakistan economy is of pivotal nature. Due to diverse geographical and climatic conditions the country has tremendous potential for growth and development in agriculture. However, adequate and timely financial assistance to the farmers will improve production potential of agriculture sector in the country. The modern concept of agricultural credit envisages establishment of an efficient institutional credit system to serve as a package of credit, supplies and knowledge for the overall strength of the farmers who at present suffer from low productivity and financial insecurity. A successful credit evaluation system, therefore, should have the basic ingredients to provide adequate amount at the right time and in the right form to help farmers in making a productive use of loan funds. Askari Commercial Bank Limited

9 Askari Kissan Agriculture Finance Program


The Askari Kissan Agri Finance Program (AKAFP) has been designed to meet ON FARM / OFF FARM credit requirements of farmers on the most convenient, flexible, easy terms and conditions. The program features:

A broad array of credit meet farming requirements.

lines

designed

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Repay and borrow at your convenience on revolving credit basis at lowest mark-up rates renewal able after three years. Convenient repayment terms based on cash flow abilities. Availability of leased Tractors / Transport without Land/ Collateral. No Hidden Cost. Availability of interest free package for inputs and tractors etc. No Pre-adjustment penalties. Earn prompt payment Bonuses and reduce financial costs. Insurance cover of leased assets, animals, crops and life assurance of borrowers.

Products Askari Kissan Askari Kissan Askari Kissan Askari Kissan Finance Askari Kissan Askari Kissan Ask Card

Ever Green Finance Tractor Finance Aabpashi Finance Livestock Development Farm Mechanization Finance Farm Transport Finance

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Tele Care Center 0800-00078


Askari Commercial Bank has been one of the leading banks in the country for over a number of years now and has constantly come up with new services for its valued customers; being one of the first to start ATM and Internet Banking services. Striving for further customer satisfaction Askari Commercial Bank has launched its Tele Care Centre which comes as an efficient and effective medium to put information at their customer's fingertips. The Tele Care Centre would provide a single point of contact for all of its customers, yet offer unique and individualized services on real time information for its timeconscious customers, as it will be available anytime-day or night. Following are the services available at Tele Care Centre: 1. Accounts or Cards that the customers choose themselves, 2. Balance Inquiries, Account Statements (read out and fax), Complaint Handling for all sorts of complaints related to the bank, 3. Funds transfer from one account to the other, 4. Utility Bill payments for all utility companies listed with the Bank. 5. Cheque statuses and the facility to block or cancel a card (Debit or Pre-Paid) at any time; to name a few. Entire interaction of a customer with the Tele Care Centre would be handled by world renowned Computer Telephony Integration (CIT) services. Through CTI, a customer would be recognized as soon as they enter the Tele-Care Center, which would allow for an increasingly personal experience for each and every customer.

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The missions of the ACBL Tele Care Centre are to satisfy customers and meet the bank's strategic objectives. A Tele Care Centre can do many things, including providing a human link for bank customers who want convenience but quiver at the thought of dealing only with machines. With the launch of Tele Care Centre, Askari Commercial Bank has a new feather in its already bright cap with which it can expect to satisfy many more customers and continue to inspire relationships.

Corporate and Investment Banking Divisions (CBD & IBD)


The Corporate and Investment Banking Divisions (CBD & IBD) are strongly positioned across priority markets with a distinct strategy for developing corporate business. Our strategic framework generates sustainable returns based on strong market presence and financial solutions ranging from debt and equity market transactions to syndicate finance, and from transaction banking to corporate finance advisory services. 2004 was challenging year due to historic lows in interest rates, particularly for corporate business. The Corporate Banking Division (CBD) undertook a number of dept re-pricing swap transactions, aimed at reducing the financial burden of its key client portfolios and also managed advisory and loan arrangement activities. The major new relationships cover telecommunications, oil and gas, and chemicals sectors. CBD has dedicated marketing and support units functioning at Karachi and Lahore. In order to enhance focus on relationship management, and service quality, more dedicated staff is being assigned.

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The investment banking activity mainly covers, debt / capital markets, advisory services and trading (both equities and derivatives).After the initial start-up phase, the capital market desk, based at Karachi, increased the volume of capital market related transactions.

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The corporate and investment banking will continue to play a major role in loan syndications, structured financing and debt / capital raising transactions with the objective of providing entire range of corporate and investment banking solutions to its valued clients under one umbrella.

Askari Islamic banks in Pakistan


Chandni Chowk Branch, Rawalpindi Address : Manager : PABX No: E-Mail: (051) 9291095 (051) 9291091-4 Branch Code : 0901

149-B, Chandni Chowk, Murree Road, Rawalpindi Manager Operations (051) 9291096 : Fax No: (051) 9291097

mailto:ib901@askaribank.com.pk

Cantt Branch, Peshawar Address : Manager : PABX No: E-Mail: (091) 9213743 (091) 9213740-41

Branch Code :

0902

1-2 Cantt Plaza, Fakhr-e-Alam Road, Peshawar Manager Operations (091) 9213744 : Fax No: (091) 9213742

mailto:ib902@askaribank.com.pk

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Kinds of Different Accounts In ACBL


PLS Saving Account
ACBL PLS Saving account (Profit & Loss Sharing Account) offers you attractive return on your pak rupee investment. In addition, you have access to country wide ATM network convenient cash accessibility 24-hours a day. The facility also provides you with unlimited daily transaction with a limit on maximum withdrawal amount through the ATM machines. You can have statement of account any time. The product (Amount x No. of days) of profit is calculated on monthly basis so the profit depends on the minimum balance in the month which is consider from the six of each month and five days are free but profit distributed for 30 days.

Current Account
ACBLs Current Account offers the convenience of unlimited withdrawals i.e. access to your funds whenever you want without a notice. There is no limit on the number of transactions you make in a day plus you can avail finance facility up to 75% of the total deposit. The opening minimum amount for the account is Rs.2500/-. Normal businessman keeps this account with the banks as Business Account. In addition, you have access to a countrywide ATM convenient cash accessibility 24 hours a day. The facility also provides you with unlimited daily transactions with a limit on maximum withdrawal amount through the ATM machines.

Term Deposits
Place your investment in a ACBL Pak Rupee Term Deposit and receive a higher rate of return. Avail your choice of 1 month, 3 months, 6 months, 1 year, 2 years, 3 years, 4 years and 5 years term deposits.

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Profit / Markup Rates


Rates of Profit Paid to Value Plus A/C Holders & on ABIC
Particulars
Value Plus Saving Deposits Rs. 10,000/- to Rs. 24,999/Rs. 25,000/- & above Value Plus Time Deposits Three months Six Months One Year Investment Certificates First Month Second Month Third Month 4% 4.50% 5% 5% 5.50% 6% 2.50% 3%

Profit Rates

Commission being paid to customers on retention of RTC for a period of One Month, @ 0.1% of face value of RTC.

Lending Product Rates


Particulars
Personal Finance Upto 3 Years Upto 5 Years Smart Cash 1 Year (Renewable) Business Finance 1 Year Mortgage Finance 20 years maximum ASK CAR (Car Finance) 1 Year Kibor + 3% to be reviewed on yearly basis. 13% to 15% 1 Year Kibor + 3% to be reviewed on yearly basis 22% 18% 22%

Markup Rates

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FINANCE
Personal Finance
Personal Finance is a parameter driven product for catering to the needs of the general public belonging to different segments. One can avail unlimited opportunities through Askari Bank's Personal Finance. With unmatched finance features in terms of loan amount, payback period and most affordable monthly installments, Askari Bank's Personal Finance makes sure that one gets the most out of his/her loan. Once a good credit history is established, the door to opportunity opens much wider.

Featuring
Borrower: Facility: Financing Limits: Resident Pakistani Nationals. Term Finance Maximum upto Rs. 500,000/. (Clean) Maximum upto Rs. 1 Million. (Secured) Maximum upto 5 Years Monthly Installments Competitive Available at all ACBL branches Available

Tenor: Repayment: Markup Rates: Servicing: Balance Transfer Facility:

Mortgage Finance
Askari "Mortgage Finance" offers the convenience of owning a house of choice, while living in it at its rental value. The installment plan has carefully designed to suit both the budget & accommodation requirements. It has been designed for enhancing financing facility initially for employees of corporate companies for purchase/ construction/ renovation of house.

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Featuring
Borrowers: Financing Limits: Tenor: Equity Participation: Repayment: Prime Security: Markup Rates: Servicing: Balance Transfer Facility: Resident Pakistani Nationals. Maximum upto Rs. 30 Million. Maximum upto 20 years. a) Borrower: 40% b) Bank: 60% Monthly Installments. Mortgage of property. Competitive. Available at all ACBL Branches. Available.

Business Finance
In pursuance of the National objectives to revive the economy of the country, ACBL is providing loans to small and medium size business enterprises under Askari Bank's Business Finance Scheme. Our goal is to offer a loan, which enables business community to receive the financing required by them based on their cash flows. Our valued customers can enjoy the convenience of getting financing on attractive terms with the minimum processing turnaround time.

AskSmart
This personal line of credit would be set up with a specified credit limit up to Rs. 500,000.00

ASKCAR (Car Finance)


Yet another of our products, Askcar offers the most convenient and affordable vehicle- financing scheme, which provides our valuable customers an opportunity to own a brand new vehicle of their choice. With minimum down payment, lowest insurance rates and widest range of available car makes and models, Askcar offers the best value to our esteemed customers.

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ASKCARD
ASKCARD means freedom, comfort, convenience and security, so that you can have retail transactions with complete peace of mind. ASKCARD is your new shopping companion which enhances your quality of life by letting you do shopping, dine at restaurants, pay your utility bills, transfer funds, withdraw and deposit cash through ATM anywhere, anytime.

Travelers Cheques
The range of our products and value added services enhances with introduction of Rupee Travelers Cheques (RTCs) launched in March 2002. In spite of our constraint on issuing higher denomination of RTCs against restrictions imposed by the Central Bank of Pakistan we have been striving to attain our shares with sizeable portfolio.

AskPower
Askpower represents a useful tool with which to make secure payments without the need to have any account, a debit or credit card. This card comes with a number of unique features and diversified usage capabilities like cash withdrawal from ATMs, payment of utility bills through ATMs and internet Banking, transfer of balance to another card and refill option. The prepaid card is enjoying a great success all over the country.

Value Plus Deposits


The first liability product launched by this unit is showing a remarkable acceptability in the market. The growth of this product is witnessed by its share, which has presently reached at Rs. 1,079 Million even after lowering down the profit rates due to sufficient liquidity in the market.

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Corporate Banking
Working Capital Loans Term Loans Trade Finance Services Cash Management Investment Banking ACBL Investment Banking Team has emerged as a leading player in Pakistanis investment banking arena. The Team handles advisory, corporate finance and capital markets related transactions. Within these areas, the team has developed expertise in: Private Placements Debt/Equity Underwriting Term Finance Certificates Arrangement of Non- Fund Facilities Mergers and Acquisitions Privatization Corporate Advisory

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SWOT ANALYSIS
An analysis of the organizations strengths, weaknesses, opportunities & threats.

STRENGTHS
Askari Commercial Bank Limited celebrated the success of AskCar - a car financing scheme of ACBL - in a meeting held at a local hotel in Lahore the other day, a press release said here on Wednesday. The ACBL has received remarkable response for ACBL AskCar which has brought the bank in the rank of major player of car financing in the banking sector and has provided its customers all the exclusive standards and benefits expected in a car financing deal. Addressing the meeting, representatives of ACBL team emphasised on the strength and strategy of ACBL AskCar that has led the bank to immense success.

Customer Focus
Over the years ACBL has developed strong relationships with its customers by understanding their needs and treating them with respect, dignity and importance. The driving force behind its commitment and services is its focus on customers, ensuring that it not only meets, but exceeds their expectations.

Employees Respect
We encourage diversity and treat each of our employees with fairness. We give constructive feedback for their continuous development and seek suggestions from all employees for further improvement. We ensure that quality performance is acknowledged and rewarded and exercise utmost responsibility in decision-making with regards to our employees. Integrity of our employees is the strength of our performance.

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Team Based Approach


We believe in achieving our Mission and Vision by working together as a combined group. We treat our colleagues as our internal customers and ensure that the requirements of internal customer focus are always met. Equipped with in-depth product knowledge, and recognizing the strengths in each individual, we strive for optimumresults from our co-workers and bringing out peak performances by working towards common goals and objectives in today's dynamic banking environment.

Good Corporate Citizenship


We seek to continuously improve the quality of life in our communities, where we live and work. We realize that we have a responsibility to the society in which we operate and we seek ways of playing a positive role for the betterment of the community at large for a progressive environment, better living and a brighter future.

OPPORTUNITES
ACBL Bank, Pakistan's No. 1 Retail bank in 2004 & 2005 and get consumer choice award in 2005. All the award shows that the bank is in best position therefore it has a lot of opportunities for the bank to grow. Lt. Gen. Waseem Ahmed Ashraf chairman of bank and their team making efforts to make the best bank in Pakistan.

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WEAKNESSES
There were too many hardware failures or ATM machine
problems in ACBL especially early days of the months.

OFFLINE of branches problem was also irritating some time. Machine maintenance was not done regularly and properly. If any part of ATM is not working properly and needed
replacement, it will come from the Karachi (IT Department) which is the time consuming and irritating for customers because of they cannot get the cash instantly and where it is required.

Some branches have very little space so no proper waiting place


for standing and sitting during the rush hours.

Token system is there in the branch, so customers have to first


give the cheque to the token clerk he gives him token and he has wait for his turn. then this cheque go to data entry operator for posting and then to the accountant for verification of signature and then cheque come to the cashier call the customer token no. to collect the amount. It is too long process.

There is autocratic style of management. Lack of training and development of employees. Lack
of communication among the different level of management.

In effective marketing and publicity programs. Government intervention and political pressures.
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THREATS
New technology is adopted by the other bank. Political situation Establishment of foreign banks Others bank interest rate is high on deposits and low rate charge for the loans.

ATMS NATIONWIDE
Following Services are available through Askari Bank's ATMs only. 1. Utility bills payment. 2. Credit Card payment through your Askari Debit Card.

Sensible Installments Plans


Sensible Installments Plan allows you to convert your transactions that you make on your Askari MasterCard, into monthly installments that are very instant, easy and convenient.

Master Card Promotion


Use your MasterCard Credit or Debit Card between October 15th & December 31st and be 1 of 45 winners and for every Rs. 1000 you spend, you will automaticaly enter the draw to win Rs. 100,000.

Askari MasterCard Features


Askari MasterCard is a powerful financial tool, a major convenience to shoppers, a source of comfort to travelers and a sense of security at time of emergencies. Find what Askari MasterCard offers.

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Public Service Message


Zindagi Trust Pink Ribbon Earth Quake

Corporate Information
Lt. Gen. Waseem Ahmed Ashraf Lt. Gen. (R) Zarrar Azim Mr. Shaharyar Ahmad Brig (R) Muhammad Shiraz Baig Brig (R) Asmat Ullah Khan Niazi Brig (R) Muhammad Bashir Baz Brig (R) Shaukat Mahmood Chaudhari Mr. Zafar Alam Khan Sumbal Mr. Kashif Mateen Ansari Mr. Muhammad Najam Ali Mr. Muhammad Afzal Munif Mr. Tariq lqbal Khan Chairman Chairman Executive Committee President & Chief Executive Director Director Director Director Director Director Director Director Director (NIT Nominee)

Company Secretary
Mr. Saleem Anwar

Audit Committee
Brig (R) Asmat Ullah Khan Niazi Chairman Brig (R) Muhammad Shiraz Baig Member Mr. Kashif Mateen Ansari Member

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Internee Job

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WORK DESCRIPTION
According to my experience of internship in a branch of ACBL. I have seen that departmentalization was not clear and one employee was overall handling complete department. So I have worked with the heads of following departments.

Account Opening Clearing Department LC Opening Department ATM operations


In start I worked in general business operation, in which we have to deal with the customers and opening of accounts and other services. I have worked in other department with time to time, so I can say that in the different department my location was to the related person dealing with operation of department.

DUTIES AND RESPONSIBILITIES


As internee I have to help the different employee in the Branch in their daily work. So my duties and responsibilities changes with time to time. In beginning I have issue the Demand Draft, Pay Order, Telephonic Transfers, Mail transfers etc to customers.

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Then I worked with Manage for Opening of accounts Opening forms, issuing of cheque books.

AREAS/TASKS LEARNED
As I have worked in dealing different things in a small branch, where single person deal with whole department so I will explain in the form of department and Operations. I have worked in the following department which is explained in details:

REMITTANCES DEPARTMENT
Second task I learnt is about remittances by the customer. It is very important and earns lot of commission and increase the deposit and transaction through the ACBL. Remittances mean transfer of funds from one place to another place. The following, modes are available to a banker for transferring the money from one city to another city. 1. Demand Draft 2. Telegraphic/Telephonic Transfer 3. Pay Order 4. Mail Transfer In addition to the above, Payment Order and Pay Slips are issued by remittance departments for transferring of money within the city. Mail transfers for transfers can also be used. All commercial banks provide these services to their customers and non-customer on very nominal charges. The schedule of rate of commission and other charges for issuance, cancellation and Duplication DD/TT/MT/PO etc.

Demand Draft
Demand Draft are issued against the following:1. Cash 2. Cheque 3. Letter of Instrument The person who wants to obtain the demand draft has to first fill the prescribed application form. In this application the applicant requests the bank to transfer his money to the order place and that all the Askari Commercial Bank Limited

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danger or risks will be born by him. This form will contain the following information.

Date Amount of DD in words & figures Name of city / branch where this DD is issued Name of city / branch where this DD will be payable. Signature of applicant.

After this, bank officer will calculate the amount of commission to be charged on DD. Commission on DD is charged in according to the rated of commission specified by the bank. Then following procedure is followed.

Name of drawee (spoke) branch, name of person and amount will


be written on instrument. Protectograph will be used to write the amount in the figure (Not used if computerized) Inter bank test is written on the DD. Instrument will signed by the authorized officer. Deliver instrument to purchaser against the acknowledgement. Issuing branch send an Advice intimating that branch we have credited the proceed of DD at your end and that you make the payment to the payee. This advice is sent through a prescribed printed form called an Inter branch credit order (ICBO).

Telephonic Transfer (TT)


The quickest means of remittances in the ACBL was Telephonic Transfer (TT) before the introduction of ONLINE transfer. In ACBL, The application form for DD, MT and TT is same. Customers just have to tick the required option. The rates of TT charges are higher than that of the DD because it also includes the Telephonic charges. They send the advice of TT to the drawee bank through a Telephone call with secret test number applied to it and the drawee branch after getting the test number agreed to response the TT, so, in this way Askari Commercial Bank Limited

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money can be transferred from one place to another place within hours. After delivering the TT on Telephonic original message is send through the mail also.

Recovery of commission and other charges normal


procedure will be adopted Spoke Branches will continue to apply test (Inter Branch Test) Message will be dispatched through courier to drawee spoke branch

Payorder
The remittances department on request of the customer issue payment order when he deposit amount in the bank. Since payment through doubtful, pay order is generally accept by the government / private institutions. Sometime parties also prefer to make payment through pay order as they have acknowledge (proof) of payment. Payment of telephonic bill of bank, clearing adjustment, disbursement of finance, income taxes etc. are also made through pay order.

Procedure of Issuance: Pay order application form is filled up and signed by the
purchaser. Amount of pay order plus commission, excise duty is deposited with the cash department or account is debited by cheques or party debit voucher (as the case may be) Pay order instrument is prepared and signed by two authorized officers Particulars are recorded in pay order issued register. It is hand over to the purchaser against acknowledgement (payees account only crossing stamp is affixed on the face).

Payment Of Pay Order


Pay order is presented for payment in clearing or transfer delivery, in rare case it may be presented for cash payment on counter if it was Askari Commercial Bank Limited

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issued uncrossed (open). Geniuses of pay order is ascertained, date paid is maked on pay order issue register.

Clearing Department What is clearing?


It is system by which banks exchange Cheques and other negotiable instruments, drawn on each other with in a specified area and secure payment for their clients through clearing house specified time by book entries.

Processing of clearing at NIFT

The document received by NIFT will be processed using


specialized equipments and sorted. Sorted documents will be sent to the paying bank branches. Presenting as well as paying bank branches will receive reports showing their clearing positions. NIFT will generate the following reports, out word clearing schedule, inward clearing schedule, and inter branch. Bank clearing position and net clearing position of each bank. The net clearing position would be available to SBP for final statement. Complete audit trail of all arrival and departures.

Advantage of Clearing Cash is not involved in transaction take place through book
entries. There is no risk of robbery. A lot of time and labor is saved.

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Analysis
Relationship of MBA and Internship
As internship is a practical training so it gives us a lot of knowledge about the practical life. It is best way to know the environment inside the organization which we have face in our practical life, which we will be entering after completing our MBA. As we study theory and related things in the MBA and we can apply these studies in our practical life. So it is a kind of orientation to the practical life. Internship gives us exposure to the world by meeting and dealing with the different kinds of people everyday, which has given me boost to my confidence and experience. So first of all when I enter into any organization for the job most important thing is my communication skill. As we have studied in our first semester about the basic communication skills and presentation during the MBA gave me the confidence to speak with colleagues, customers to communicate effectively and efficiently. In human resource management and organizational behavior we mainly study about the people and producers which are actually applied in the organization we come to know how people are oriented, promoted and transfer and behavior and interactions with the colleagues. I have seen how the manager and other employer deal with the customers, they were very polite and soft spoken and helping the customers in their problem solving. And as a student it was a best opportunity for us to study the behavior of the employ inside the organization, their dealing with customers and relationship between them an employ, as all these things we studied in organizational behavior. Askari Commercial Bank Limited

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The financial course like accounting, financial management and corporate finance. are most important because it gives us the basic knowledge of accounting rules i.e. debit, credit and other numerical skills give me opportunity to understand the work of the organization easily and judge their performance in the different fields. As it is a bank so accounting is mainly applied here and financial management course help me to understand the credit structure of the bank.

Primary Strength Location chooses for the different branches are very good. It is
easy to access and near the business areas. Everyone was committed to his work. Computerized system is one of the added advantages for them.

Three Areas to Improve


In my practical training I have found some problems which are needed to be resolving to serve the customers better. As ACBL is one of the best bank in Pakistan and always working on how to serve the customers better and increase their market share.

There were too many hardware failures or ATM machine


problems in ACBL especially early days of the months. Not full utilization of computerized system. Improve the manual system in a bank. Lack of training and development of employees. So there is proper training for the employees.

Askari Commercial Bank Limited

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