Cell: 616-901-0228 ROBERT P. PINGSTON, JR. 3287 Stoneridge Drive N .E.

~ Rockford, MI 49341 SENIOR DB2 DBA ANALYST AND SYSTEMS PROGRAMMER * Experienced Lead Systems Programmer and Database Analyst with years of experi ence in large corporate DB2 and CICS environments. * Specialist in troubleshooting and resolving issues in DB2 infrastructure, DB2 DDL, and CICS stand alone and function shipping regions. * Advanced expertise supporting database and application installs, conversions, and migrations. * Skilled in tuning and optimizing systems and applications; known for simplify ing processes and maintenance. * Outstanding customer and end-user interaction with strong mid-level and junio r IT staff training skills. Clients/Environments: JP Morgan Chase, IBM, Fifth Third Bank, Sears Holding, Blu e Cross Blue Shield, Lowe's Corporation, Amway Corporation (Alticor) Certifications: DB2 8.1 DBA, 2006, Certification DB2 7.1 DBA, 2003, Certificatio n Technical Skills: z/OS, SMP/E, IBM/BMC CICS 2.1/2.2/3.3/4.1, DB2 4/5/6/7/8, DB2 Query Monitor/Log Analyzer, DB2 DDL, CICS TS 1.2/1.3, DDL, MQ Series, VSAM IMS, Ca-View/Deliver CAREER ACHIEVEMENTS DB2 Maintenance / Upgrade: For the Fifth Third Bank designed and built new, stre amlined DB2 maintenance and upgrade process. Products and maintenance can be dir ectly received into SMPE Global Zone via IBM website. Product process continued from there to rollout. DB2 Platform Migration: Installed and migrated Kmart/Sears DB2 V8 to 8 stand-alo ne subsystems. Designed migration plan, directly managed efforts, resolved issue s, and tuned final system. Systems and Maintenance Optimization: Took ownership of Lowe's DB2 BMC product a dministration, maintenance, installation, and support. Cleaned up excess DASD us e from BMC products and numerous outdated snapshots, image copies, etc.; saved o ver 10GB in storage. MQ Series Installation: Learned, installed, tested, and rolled out MQ Series at Amway Corporation in 7 weeks. Provided MQ Series support for critical interface to the EAI product WebMethods. PROFESSIONAL EXPERIENCE DB2 Systems Programmer JP MORGAN CHASE (through IBM), Columbus, OH 2010-present Support installation and removal of products in DB2 environment and assist JPMC in moving to a standardized product suite. * Provide Tier 1 / 2 technical support; escalate and track critical issues. Fol low through to ensure resolution. * Collaborate with senior JPMC IT staff and assist in establishing/defining upg rade roadmaps; support daily efforts and lead critical aspects of ongoing projec ts.

* Upgrade standard RSU maintenance across 164 subsystems; ensure daily/monthly internal IT processes and procedures support new upgrades. * Update specific products and de-install other products according to governing schedule; monitor systems for performance changes and failures. * Conduct analysis of update, installation, and de-installation issues and lead efforts to improve and optimize new product and overall systems performance. Lead DB2 Systems Programmer FIFTH THIRD BANK, Kentwood, MI 2007-2009 Oversaw disaster recovery, backup, and maintenance for 2 production DB2 data sha ring groups (8 DB2 subsystems). Maintained systems and installed/deployed DB2-re lated program products. * Maintained 4 non-production DB2 data sharing groups consisting of 8 DB2 subsy stems. * Performed 2 maintenance rollouts annually to all DB2 subsystems. * Identified maintenance process enhancement/simplification; partnered with IT leaders to define parameters for new maintenance support project. ROBERT PINGSTON Cell: 616-901-0228 ~ PAGE TWO FIFTH THIRD BANK, continued * Developed maintenance support project plans, established technical specificat ions, created schedules and workflows, and determined necessary resources. Key Projects: * Maintenance Process Simplification: Developed process allowing a competent sy stems programmer with moderate DB2 system programming skills to perform a succes sful maintenance rollout. * Tools Installation: Installed and maintained DB2 Query Monitor, DB2 Log Analy zer, and other tools. Trained mid-level and junior staff in proper utilization. Technical Specialist SEARS HOLDING, Troy, MI 2007 Led DB2 systems programming to deliver critical performance, disaster recovery, and migration projects; directed day-to-day system programming support. * Provided Tier 2 / 3 support for issues in current applications; resolved adva nced issues. * Monitored new installations and "fixes"; followed through with end-users and DBA's to ensure proper function. * Developed MQ Series system programs and provided support to DB2 DBA staff. * Coordinated/assisted/led in-house DBA staff and vendor efforts (IBM, Responsi ve Systems) to isolate and resolve multiple application/database issues. Key Projects: * Application Performance Issue: Resolved critical DB2 application issue causin g daily DB2 outages; spearheaded efforts to clean up multiple additional issues; drove outages to less than 1 per month. * Disaster Recovery Tests: Took ownership of DB2 system-wide disaster recovery projects, one for Kmart and one for Sears. Led both projects to successful deliv ery. DB2 DBA and Database Analyst / Contractor BLUE CROSS BLUE SHIELD, Chicago, IL 2006-2007 Supported migration of VSAM IMS files to DB2 and assisted teams in implementing new applications. * Partnered with IT and database teams to provide instrumental input regarding structure design of new application tables and interfaces. * Assisted/led testing efforts for new application releases and systems.

DB2 Systems Programmer LOWE'S CORPORATION, North Wilkesboro, NC 2005-2006 Supervised installation of all DB2 BMC software Tool and utility products. Backe d up the lead system programmer on all DB2 activities including maintenance, per formance monitoring, and disaster recovery. * Analyzed DB2 processes, tuned buffer pool, and changed DB2 dsnzparm to enhanc e performance. * Trained lower level and junior system programmers. Senior Software Specialist ALTICOR (AMWAY) CORPORATION, Ada, MI 1997-2005 Directed DB2 installations and maintenance and built new subsystems. Supported C ICS TS 1.3, MQ Series, and multiple, new DB2 installs and migrations. Built 4 ne w subsystems to support the PeopleSoft HR application. * Provided DBA support to application staff and assisted with resolution of app lication issues. * Rebuilt and reconfigured CICS regions to support EAI pilot testing and applic ation testing (CICS TS 1.3). * Installed and supported TMON MQ & CICS monitors and supported CA-View, CA-Del iver, and Compuware products. * Converted MQ Series from V2.1 to V5.3. Key Projects: * DB2 Installations/Migrations: Installed V5, V6, and V7 and migrated V4 to V5, V5 to V6, and V6 to V7. * BMC DB2 Utilities: Maintained BMC DB2 utility/tools; installed new releases ( annually). TRAINING DB2 9 Migration Workshop DB2 Connect DB2 V5 System Administration CICS Performance & Measurement CICS Internals CICS Basic Tailoring