Professional Report for Dr.

Reynolds

Prepared for Dr. Reynolds William Paterson University Wayne, New Jersey

By Jasmine Burroughs William Paterson University

March 31, 2011

This report provides readers with in-depth information on the field of Technical Communications. It allows reader to create documents that can be used in all aspects of their lives. It can be used in many careers besides Technical Communications.

MEMORANDUM To: Dr. Reynolds From: Jasmine Burroughs Date: March 31, 2011 Subject: Transmittal Memo Attached to this report please find a portfolio that outlines what is involved in Technical communications. The attached report includes Website accessibility Characteristics of quality technical communications Content analysis Document style redesign Visuals Process instructions and task analysis

Table of Contents EXECUTIVE SUMMARY..............................................................................................................i Introduction..............ii 1.0 WEBSITE ACCESSIBILITY....................................................................................................1 1.1 Website Analysis........................................................................................................................1 2.0CHARACTERISTICS OF QUALITY TECHNICAL COMMUNICATION...........................2 2.1Technical Terms and Concepts...................................................................................................2 2.2 Writing Assessment...................................................................................................................3 3.0 AUDIENCE/CONTEXT/PURPOSE ANALYSIS....................................................................4 3.1 Audience Usability Checklist.....................................................................................4 3.2 Analyzing Audience...................................................................................................................5 4.0 DOCUMENT STYLE REDESIGN ..........................................................................................6 4.1 Style Sheet.................................................................................................................................6 4.2 Document Style Redesign......................................................................................................7 5.0 REFERENCED VISUALS......................................................................................................11 5.1 Reformatted Article with Visuals ...........................................................................................11 5.2 Visual Analysis........................................................................................................................16 6.0 PROCESS INSTRUCTIONS/TASK ANALYSIS .................................................................17 6.1 Materials List...........................................................................................................................17 6.2 Instructions..............................................................................................................................18 6.3 Analysis...................................................................................................................................19 7.0 Conclusion.......20 8.0 Recommendation.........21

EXECUTIVE SUMMARY

The assignment included allows readers to get an understanding of how to reformat articles. The articles can be re formatted so that readers can better understand. The assignments included are memos to backup information provided in assignments. There are also reformatted articles. One of the reformatted articles includes visuals for readers to relate to. There is also a materials list and instructions that allow users to create an object. Included in the report is also ways to improve the instruction list for the Tinker Toys project. Students can use these assignments in their everyday lives as well as in future careers. Depending on the career, students may be required to give presentations or put information in more simple terms. These assignments are like a guideline for readers to follow. The assignments give a step by step approach to the technical communications process.

ii

INTRODUCTION Many English writing students are taught to write a certain way. This course allows students to branch away from creative writing. Technical writing has nothing to do with the way individuals feel. Therefore, there is no first person in technical writing. The information that is given should be in third person. Many students are not use to writing in technical terms. This course gives students the opportunity to create technical documents that have to be formatted properly to meet the users needs.

Technical Writing Portfolio 1

1.0 WEBSITE ACCESSIBILITY

1.1 Website analysis

Audience: Rhoda Reynolds

MEMORANDUM
TO: Rhoda Reynolds FROM: Jasmine Burroughs DATE: March 31, 2011 SUBJECT: Website Accessibility

STC The Society of Technical Communicator (STC) gives members access to jobs that are available in Technical Communications. It allows professionals to network with others in the field. There is also detailed information provided to individuals that want to further their education. There are links to colleges that offer degrees in technical communications. IABC The International Association of Business Communicators (IABC) allows members to network with other professionals in the field. They provide information on distance learning, and conferences near them. Their monthly publication allows members to stay up to date in the field of communications. Members can join a local chapter and are encouraged to start their own.

Technical Writing Portfolio 2

2.0 CHARACTERISTICS OF QUALITY TECHNICAL COMMUNICATION

2.1 Technical terms and concepts

Assessment (n) the evaluation or estimation of the nature, quality, or ability of someone or something. Manuscript (n) an author's text that has not yet been published. Peer-Review (n) evaluation of scientific, academic, or professional work by others working in the same field. Citation (n) a quotation from or reference to a book, paper, or author, especially in a scholarly work. Genre (n) a category of artistic composition, as in music or literature, characterized by similarities in form , style, or subject matter. Proofread - (v) read (printer's proofs or other written or printed material) and mark any errors. MLA - (abbreviation) Modern Language Association (of America) Paraphrase - (v) express the meaning of (the writer or speaker or something written or spoken) using different words, especially to achieve greater clarity Linguistics - (plural noun) the scientific study of language and its structure, including the study of morphology, syntax, phonetics, and semantics. Publishing (n) the occupation, business, or activity of preparing and issuing books, journals, and other material for sale

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2.2 Writing assessment

Audience: Dr. Rhoda Reynolds

Memorandum
TO: Rhoda Reynolds FROM: Jasmine Burroughs DATE: March 31, 2011 SUBJECT: Writing Assessment Memo

I plan on publishing a Holistic Health magazine that focuses on the urban community. Most of the information will involve medical writing and a lot of research on the subject. The information gathered for the articles will come from current knowledge, interviewing health professionals, and Holistic Health Expos. The information will be put in a simple format so readers can easily relate to holistic health. Many of the writing will address issues among African American women and women in urban communities. The writing will be made clear and concise for readers to be able to navigate through the articles. The magazine will be and online magazine. Depending on the success of the online magazine, readers may eventually be able to subscribe to print magazines.

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3.0 AUDIENCE/CONTEXT/PURPOSE ANALYSIS

3.1 Audience usability checklist

Have I identified my exact audience (primary and secondary)? Have I identified my relationship with this audience? Have I identified this audiences technical background? Have I identified this audiences cultural background? Have I identified the exact purpose of this document (primary and secondary)? Have I written a purpose statement? Do I know exactly how this information will be used? Have I identified the steps involved, by creating a task analysis? Have I pinpointed the main tasks and the subtasks? Have I considered the documents setting, potential problems, lengths, format, timing, and budget? Have I developed an information plan that outlines all the above factors? After drafting the document, have I tested it wit potential users or readers? Have I identified any problems in terms of content, organization, style, layout and visuals, and ethical/legal/cultural considerations? Did I make needed revisions based on testing?

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3.2 Analyzing audience

Audience: Rhoda Reynolds

MEMORANDUM
TO: Rhoda Reynolds FROM: Jasmine Burroughs DATE: March 31,2011 SUBJECT: Analyzing Articles Audience Memo

The article will be clear and concise for readers to navigate through. Readers will be given information on two subjects. One subject readers will be reading about is Ethics. The Ethics section allows readers to be more conscious about issues that revolve around providing citations on documentation. There are examples provided on situations with the conflict of interest. This section gives readers an understanding of issues that may also arise in the work place. There are examples provided in the article as well as graphics to correlate with the article. Anyone who are curious about these subjects may be interested in reading this article. Many business professional may find this article interesting as well.

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4.0 DOCUMENT STYLE REDESIGN

4.1 Style sheet
Style Sheet: Group 4 Heading:

1. ARIAL 14 POINT BOLD, ALL CAPS

Body: 2. 3. 4. 5. 6. Copy will be Times New Roman 12 Point All margins at 1-inch. Paragraphs will begin flush left. Double space between paragraphs. Bullets will all be the same style: square bullet. If the writer has used -, *, + or anything else, replace with bullet. 7. Use the following forms: nineteenth century (NOT 19th century - and note that the words should be hyphenated if they modify a noun, e.g., nineteenth-century astronauts); 16 August 1967 (not August 16, 1967 or 16 Aug. 1967). Do not use commas in dates. For decades use 1960s, 1970s. Do not use sixties, 70s, 1980s. 8. Avoid the use of contractions such as wont, didnt, cant. 9. Spell out words such as table, figure, percent, and November, in text. Abbreviations are acceptable in footnotes, tables etc., as long as this is consistent throughout the entire volume. 10. Websters Dictionary is our arbiter for American-English. We use the z spelling for all words ending in ize, ization, (socialize, organization). Consistency in spelling is most important; however, alternative spellings in quoted material and book and article titles should not be changed. 11. When you type the word Figure followed by a number, make them bold. For example: Figure 1.

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4.2 Document style redesign ETHICS

When preparing a manuscript for publication several ethical issues should be considered. These include duplicate publication, inaccuracy of citations, fraudulent publication, and plagiarism. Some journals have developed policies about duplicate submission and publication. The Ingelfinger Rule, initiated by Franz Ingelfinger in 1969 while he was the editor of the New England Journal of Medicine, allows for consideration of a manuscript only if its substance has not been submitted or reported elsewhere (Angell & Kassirer, 1991). Editors must have exclusive rights to manuscripts (Copp, 1993). An author submitting a manuscript should inform the editor of overlapping or duplicate materials submitted or published because many editors have concerns about submitting various aspects of one project or study to several different journals. Duplicate publication can result in unnecessary articles, detract from the interpretation of a single manuscript, and fragment retrieval (Angell & Relman, 1989; Bishop, 1984; Blancett, Flanagin, & Young, 1995). The question of how many articles should be generated from a singleproject and whether a poster is considered a published work remain unanswered. In regard to the second question, the editors of the New England Journal of Medicine have taken the position that posters are equivalent to abstracts, thus, they can be displayed without jeopardizing manuscript publication. Additional criteria for determining when material is duplicate are in Table 1 as are several recommendations. Reasons for duplicate publication include self-promotion and the need for power (Blancett, 1991a; Blancett, 1991b). The number of authors who deliberately publish duplicate papers is unclear. Boots and colleagues (1992) described a 12% duplicate publishing rate over 4 years, which may be an underestimate. A more recent study by Blancett, Flanagin, and Young (1995)revealed a 28% duplicate publishing rate. Occasionally editors agree to duplicate publication when a second article accurately reflects the primary article and there is a footnote in the second paper informing readers about the primary article (Blancett,1991). With respect to the accuracy of citations Biebuyck (1992) noted two types of errors: (a) carelessness and excessive haste or (b) deliberately misleading or missing information. The purpose of citations is to credit original work, show relationships to the authors methods and findings, and enable readers to locate sources (Biebuyck). Errors can indicate a lack of discipline and carelessness. Sometimes bibliographic inaccuracies can be traced to previous publication errors.

Technical Writing Portfolio 8 In scholarly papers, authors should check and cite primary rather than secondary sources. Original material must be correctly quoted in context and citations must be accurate. Studies of citations demonstrate an error rate ranging from 34% to 56%. Erroneous or missing information from citations may include title, volume number, page numbers, issue number, and journal name (McLellan, Chase, & Barnett, 1988). Kirchhoff (1995) describes preventing reference errors by careful proofreading of manuscripts and page proofs. Fraudulent publication encompasses plagiarism, fabrication, and falsification. Reasons for fraud or misconduct include concern about course grades, status, and power. Other reasons include competition, pressure to get ahead, and inadequate supervision (Chop & Silva, 1991; Clark, 1993). Hawley and Jeffers (1992) suggested that scientists who publish regularly average about one publication a year and noted that having many, many publications above this average is found in publicized cases of misconduct although few instances have been reported of nurses being involved in fraudulent publication, nurses should be aware this potential exists. Plagiarism is the theft of intellectual property (Berg, 1990; Berk, 1991; Rogers, 1993) either in written or oral form. Responsibility for avoiding plagiarism rests with the writer. But scholars, editors, and reviewers also are responsible. Self-plagiarism is probably also unethical. Some authors have written chapters for several different books that are changed only slightly, but because each work is generally copyrighted when published, the author no longer owns the work and should not plagiarize. Generally speaking, authors should not copy their own material unless the original publishing contract gives them permission. Alternatively, authors may quote short phrases of their own work, reference these appropriately, and consult the editor of the original journal or book (Blancett, 1993). Rogers (1993) provides numerous helpful recommendations to avoid plagiarism for nurses who are novices at writing and publishing. Nurses can address problems of fraudulent publication or ethical problems in publication by taking steps to decrease its frequency and depth. Nurses should ask: What are the areas of fraud? How can fraud be detected? How informed are nurses about misconduct? (See Figure 1 for visual).

Technical Writing Portfolio 9

CONFLICT OF INTEREST
A broad definition of conflict of interest is a situation in which personal interests could compromise, or could have the appearance of compromising, the ability of an individual to carryout professional duties objectively (Biaggioni, 1993, p. 322).Editors periodically review policies and procedures to ensure that appropriate disclosure is required of potential presenters and authors. Guidelines have been prepared to assist investigators and representatives from universities and other institutions to deal with actual or potential conflicts of interest. Two such organizations, The Association of American Medical Colleges and The American Federation for Clinical Research, have issued guidelines dealing with public disclosure of all relevant information. The American Medical Association and the Pharmaceutical Manufacturers Association also have guidelines regarding ethical support from pharmaceutical companies. Intellectual conflict of interest is often elusive and difficult to define. When authors submit a manuscript, they are asked to follow journal guidelines and to indicate if they have published the same or a substantially similar manuscript elsewhere (Blancett, 1993). A broad definition of intellectual conflict of interest includes situations in which knowledge may contradict what is reported. For example, most authors cite references supporting their work, but some may either incorrectly cite the references or cite references that do not adequately support their contentions. Appropriate acknowledgment in a manuscript in which authors use the instruments of others is also a requirement. In recent years, reviewers have been asked to note whether they perceive conflicts of interest when they agree to participate in journal activities such as serving on editorial boards or reviewing manuscripts. Potential problems with these requests are that reviewers may react unfavorably when they are asked to submit to the same kind of disclosure as authors, particularly when they work anonymously and without remuneration (Rennie, Flanagin, & Glass, 1991). The issue of financial conflict of interest arose from concerns about the uses and potential abuses of scientific research. Financial conflict of interest is a situation where there is financial association between the authors and a commercial venture. The potential gain an investigator may receive, for example, ownership of stocks and receipt of funds for testing drugs or other products, are of concern. While support is usually acknowledged by investigators, some readers may still question the integrity of results. Authors who receive such support should refrain from actions that could be construed as promoting a product.

Technical Writing Portfolio 10 Financial disclosure is required of authors when submitting manuscripts to most professional journals. Guidelines related to financial conflict of interest include acknowledging all research support (intramural and extramural); stating any financial relationship between authors and commercial products involved in the research; listing any affiliations with a direct interest in the subject matter (e.g..employment, consultancies, stockownership, honoraria, expert testimony); adhering to the authors understanding form; and insisting that members of the editorial board and reviewers also disclose any financial conflict of interest in a company or product in competition with that discussed in a manuscript they are reviewing. There are no easy answers to conflict of interest, but conflicts should be discussed to safeguard scientific integrity. (See Figure 2 for visual).

Table 1: DUPLICATE PUBLICATIONS Characteristics 1. Identical content. 2. Highly similar articles with minimal modifications. 3. Several articles when one would usually suffice. 4. Sequential articles about the development of a project. 5. Similar articles for various disciplines. Recommendations For Authors 1. Obtain author guidelines from a journal. 2. Read the journals policies carefully. 3. Talk to the editor before submitting a manuscript if there is concern about possible duplication. Recommendations For Editors 1. Announce the journals policy concerning duplicate publishing. 2. Ask authors to submit copies of previously published or related 3. Remind authors of the journals policies concerning duplication. 4. Attend meetings to share the journals policies with potential 5. Use peer review. materials. authors. Note. Based on information from Blanwtt, 1991a; Blancett et al., 1995, Smith. Miller, Saidman, & Morgan, 1991; Yarbro, 1995.

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5.0 REFERENCED VISUALS

5.1 Reformatted article with visuals ETHICS
When preparing a manuscript for publication several ethical issues should be considered. These include duplicate publication, inaccuracy of citations, fraudulent publication, and plagiarism. Some journals have developed policies about duplicate submission and publication. The Ingelfinger Rule, initiated by Franz Ingelfinger in 1969 while he was the editor of the New England Journal of Medicine, allows for consideration of a manuscript only if its substance has not been submitted or reported elsewhere (Angell & Kassirer, 1991). Editors must have exclusive rights to manuscripts (Copp, 1993). An author submitting a manuscript should inform the editor of overlapping or duplicate materials submitted or published because many editors have concerns about submitting various aspects of one project or study to several different journals. Duplicate publication can result in unnecessary articles, detract from the interpretation of a single manuscript, and fragment retrieval (Angell & Relman, 1989; Bishop, 1984; Blancett, Flanagin, & Young, 1995). The question of how many articles should be generated from a singleproject and whether a poster is considered a published work remain unanswered. In regard to the second question, the editors of the New England Journal of Medicine have taken the position that posters are equivalent to abstracts, thus, they can be displayed without jeopardizing manuscript publication. Additional criteria for determining when material is duplicate are in Table 1 as are several recommendations. Reasons for duplicate publication include self-promotion and the need for power (Blancett, 1991a; Blancett, 1991b). The number of authors who deliberately publish duplicate papers is unclear. Boots and colleagues (1992) described a 12% duplicate publishing rate over 4 years, which may be an underestimate. A more recent study by Blancett, Flanagin, and Young (1995)revealed a 28% duplicate publishing rate. Occasionally editors agree to duplicate publication when a second article accurately reflects the primary article and there is a footnote in the second paper informing readers about the primary article (Blancett,1991). With respect to the accuracy of citations Biebuyck (1992) noted two types of errors: (a) carelessness and excessive haste or (b) deliberately misleading or missing information. The purpose of citations is to credit original work, show relationships to the authors methods and findings, and enable readers to locate sources (Biebuyck). Errors can indicate a lack of discipline and carelessness.

Technical Writing Portfolio 12 Sometimes bibliographic inaccuracies can be traced to previous publication errors. In scholarly papers, authors should check and cite primary rather than secondary sources. Original material must be correctly quoted in context and citations must be accurate. Studies of citations demonstrate an error rate ranging from 34% to 56%. Erroneous or missing information from citations may include title, volume number, page numbers, issue number, and journal name (McLellan, Chase, & Barnett, 1988). Kirchhoff (1995) describes preventing reference errors by careful proofreading of manuscripts and page proofs.

This visuals shows an employer and employee interacting

Fraudulent publication encompasses plagiarism, fabrication, and falsification. Reasons for fraud or misconduct include concern about course grades, status, and power. Other reasons include competition, pressure to get ahead, and inadequate supervision (Chop & Silva, 1991; Clark, 1993). Hawley and Jeffers (1992) suggested that scientists who publish regularly average about one publication a year and noted that having many, many publications above this average is found in publicized cases of misconduct although few instances have been reported of nurses being involved in fraudulent publication, nurses should be aware this potential exists. Plagiarism is the theft of intellectual property (Berg, 1990; Berk, 1991; Rogers, 1993) either in written or oral form. Responsibility for avoiding plagiarism rests with the writer. But scholars, editors, and reviewers also are responsible. Self-plagiarism is probably also unethical. Some authors have written chapters for several different books that are changed only slightly, but because each work is generally copyrighted when published, the author no longer owns the work and should not plagiarize. Generally

Writing Portfolio 13

speaking, authors should not copy their own material unless the original publishing contract gives them permission. Alternatively, authors may quote short phrases of their own work, reference these appropriately, and consult the editor of the original journal or book (Blancett, 1993). Rogers (1993) provides numerous helpful recommendations to avoid plagiarism for nurses who are novices at writing and publishing. Nurses can address problems of fraudulent publication or ethical problems in publication by taking steps to decrease its frequency and depth. Nurses should ask: What are the areas of fraud? How can fraud be detected? How informed are nurses about misconduct?

CONFLICT OF INTEREST
A broad definition of conflict of interest is a situation in which personal interests could compromise, or could have the appearance of compromising, the ability of an individual to carryout professional duties objectively (Biaggioni, 1993, p. 322).Editors periodically review policies and procedures to ensure that appropriate disclosure is required of potential presenters and authors. Guidelines have been prepared to assist investigators and representatives from universities and other institutions to deal with actual or potential conflicts of interest. Two such organizations, The Association of American Medical Colleges and The American Federation for Clinical Research, have issued guidelines dealing with public disclosure of all relevant information. The American Medical Association and the Pharmaceutical Manufacturers Association also have guidelines regarding ethical support from pharmaceutical companies. Intellectual conflict of interest is often elusive and difficult to define. When authors submit a manuscript, they are asked to follow journal guidelines and to indicate if they have published the same or a substantially similar manuscript elsewhere (Blancett, 1993). A broad definition of intellectual conflict of interest includes situations in which knowledge may contradict what is reported. For example, most authors cite references supporting their work, but some may either incorrectly cite the references or cite references that do not adequately support their contentions. Appropriate acknowledgment in a manuscript in which authors use the instruments of others is also a requirement.

Technical Writing Portfolio 14

In recent years, reviewers have been asked to note whether they perceive conflicts of interest when they agree to participate in journal activities such as serving on editorial boards or reviewing manuscripts. Potential problems with these requests are that reviewers may react unfavorably when they are asked to submit to the same kind of disclosure as authors, particularly when they work anonymously and without remuneration (Rennie, Flanagin, & Glass, 1991). The issue of financial conflict of interest arose from concerns about the uses and potential abuses of scientific research. Financial conflict of interest is a situation where there is financial association between the authors and a commercial venture. The potential gain an investigator may receive, for example, ownership of stocks and receipt of funds for testing drugs or other products, are of concern. While support is usually acknowledged by investigators, some readers may still question the integrity of results. Authors who receive such support should refrain from actions that could be construed as promoting a product. Financial disclosure is required of authors when submitting manuscripts to most professional journals. Guidelines related to financial conflict of interest include acknowledging all research support (intramural and extramural); stating any financial relationship between authors and commercial products involved in the research; listing any affiliations with a direct interest in the subject matter (e.g..employment, consultancies, stockownership, honoraria, expert testimony); adhering to the authors understanding form; and insisting that members of the editorial board and reviewers also disclose any financial conflict of interest in a company or product in competition with that discussed in a manuscript they are reviewing. There are no easy answers to conflict of interest, but conflicts should be discussed to safeguard scientific integrity.

Technical Writing Portfolio 15 Table 1: DUPLICATE PUBLICATIONS Characteristics 1. Identical content. 2. Highly similar articles with minimal modifications. 3. Several articles when one would usually suffice. 4. Sequential articles about the development of a project. 5. Similar articles for various disciplines. Recommendations For Authors 1. Obtain author guidelines from a journal. 2. Read the journals policies carefully. 3. Talk to the editor before submitting a manuscript if there is concern about possible duplication. Recommendations For Editors 1. Announce the journals policy concerning duplicate publishing. 2. Ask authors to submit copies of previously published or related 3. Remind authors of the journals policies concerning duplication. 4. Attend meetings to share the journals policies with potential 5. Use peer review. materials. authors. Note. Based on information from Blanwtt, 1991a; Blancett et al., 1995, Smith. Miller, Saidman, & Morgan, 1991; Yarbro, 1995.

Technical Writing Portfolio 16

5.2 Visual analysis

Audience: Rhoda Reynolds

Memorandum

TO: Rhoda Reynolds FROM: Jasmine Burroughs DATE: March 31, 2011 SUBJECT: Visual Analysis Memo

Visuals are needed in a document because it expresses what words cant. People may be reading an article but want to relate to a picture as well. For example, the articles we read in magazines have visuals to allow their readers to connect with the people in the picture. If the visual is a person, than we might be able to relate to the person in the picture. Visuals that contain cartoons can provide humor when appropriate to a serious subject. Having visuals just make it easier for people to navigate through the article. There are many times we might not be interested in continuing to read an article, but we look to visuals as a guide to continuing.

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6.0 PROCESS INSTRUCTIONS/TASK ANALYSIS

6.1 Materials list
Lego Inventory (24 bricks altogether) RED 16 prongs = 1 8 prong = 2 4 prong = 6 12 prong = 1 2 prong = 2 GREEN 4 prong = 5 8 prong = 1 6 single row prong = 1 4 single row prong = 1 BROWN 8 prong = 2 4 prong = 2

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6.2 Instructions
Instructions 1) The base will consist of four brown bricks. Place an 8-pronged brick next to a 4-pronged brick. Directly above that, place a 4-pronged brick next to an 8-pronged brick (with the 8pronged brick connecting the bottom two bricks). 2) Tower three, green, 4-pronged bricks in the middle of the brown bricks. 3) Place a green 8-pronged brick directly above the tower so that all of the bricks are in line. 4)Add a green 4-pronged brick in line with the tower. 5)Add a green 8-pronged brick in line with the tower. (Four prongs will stick out to the left) 6) Add a green 4-pronged brick directly above so that it is in line with the rest of the tower. 7) Place a red 8-pronged brick above the green 4-pronged brick so that it lies in the middle. 8) Place a red 8-pronged brick next to a red 4-pronged brick. 9) Directly above that, place a red 16-pronged brick. 10) Add a red 12-pronged brick in the middle of the red 16-pronged brick. 11) Place three, red 4-pronged bricks side-by-side on top of the red 12-pronged brick. 12) In the middle of the row of three, red, 4-pronged bricks place two red 4-pronged bricks. 13) In the middle of the row of two, red, 4-pronged bricks place one red 4-pronged brick. Caution: 1. Children 3 years and younger can choke on small pieces. 2. Keep legos off of floor. If stepped on, it can cause intense pain. 3. Legos consist of Cadmium. Acute exposure to cadmium fumes may cause flu like symptoms including chills, fever, and muscle ache

Technical Writing Portfolio 19

6.3 Analysis
Audience: Rhoda Reynolds

Memorandum

TO: Rhoda Reynolds FROM: Jasmine Burroughs DATE: March 31, 2011 SUBJECT: Develop Instructions

There are a few ways the instructions can be improved. Instruction number 7 and 8 can be reworded for readers to better understand. The 5 pronged brick has to be placed next to a certain 8 pronged brick. The tower is not supposed to be mentioned; unless its not in the title. There were some words that were confusing to readers. We told readers to both attach a prong and put it next to a prong. We have to let readers know which method we want them to attempt

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CONCLUSION
In conclusion, Technical Communication involves creating documents that readers can easily access and understand. Readers will be able to easily understand the information provided to them. There are also visual aids as well as tables to help guide readers and keep their attention. There is style sheets provided that help make these documents available for users. The memos provided throughout this report allows readers to understand how the style sheets, instructions and projects were formatted.

Technical Writing Portfolio 21

RECOMMENDATION
The Technical Communications course can also be an online based course. This course is called Technical Writing, but the course involves more than just writing. Students are creating instructions that will allow readers to put together an object. Every assignment has to be technical. The information learned allows students to use it many types of careers. Students learn how to make an article as simple as possible for readers to navigate around. I was able to create memos to notify the progress of my work.

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References G u r a k , L . J , & L a n n o n , J . M . ( 2 0 1 0 ) . S t r a t e g i e s f o r Te c h n i c a l C o m m u n i c a t i o n i n t h e Wo r k p l a c e . U p p e r S a d d l e R i v e r : P e a r s o n Education,326-330. J e n n y M o y a s P h o n e a l s o h a s p i c t u r e s . Johnson C. R. King R. C, Longman. J. A, McGuire, B. D. P e e r r e v i e w, a u t h o r s h i p , ethics, and conflict of interest. (2007). Journal of Nursing Scholarship, 2 9 ( 2 ) , R e t r i e v e d f r o m h t t p : / / o n l i n e l i b r a r y. w i l e y. c o m / d o i / 1 0 . 1111 / j . 1 5 4 7 5069.1997.tb01551.x/pdf. http://brickplayer.com/blog/wp-content/uploads/2008/07/minifig_full_bom.jpg http://a1.sphotos.ak.fbcdn.net/hphotos-aksnc3/18151_252029723070_221852348070_3259117_3328652_n.jpg The link for the facebook Lego picture

# HYPERLINK "https://ch1prd0202.outlook.com/owa/redir.aspx? C=fbbcaace474640c1b9760b45e7c54357&URL=http%3a%2f%2fupload.wikimedia.org %2fwikipedia%2fcommons%2fthumb%2ff%2ff2%2fAge_warning_symbol.svg%2f564pxAge_warning_symbol.svg.png" \t "_blank" http://upload.wikimedia.org/wikipedia/commons/thumb/f/f2/Age_warning_symbol.svg/564pxAge_warning_symbol.svg.png The warning picture.