Академический Документы
Профессиональный Документы
Культура Документы
Core Competencies
Excellent Copy Writing and Editing Skills Online Marketing Public Relations and Information Outreach Web Development and Content Management Digital Media Production Customer Relationship Management Project Management, Scheduling and Coordination Team Leadership and Collaboration Presentation Production
Outcomes achieved: 1) a higher quality online representation of the departments capabilities and core values; 2) more complete, detailed project documentation; 3) accurately priced bid estimates; 4) a steady decline in the frequency of customer complaints; and 5) a margin increase of 20 percent on $1.4 million in project revenues in eleven months. Project Manager: Douglass Colony Group, Inc. Commerce City, CO Projects awarded to the company were suffering scope creep and losing money. Staff and executive management were bombarded with customer complaints when scheduled installation dates were missed and product quality expectations were not met. Resolved these issues by: submitting required project documentation (e.g., material specifications, product literature); scheduling and coordinating installations; soliciting competitive pricing from material and rental equipment suppliers; generating purchase orders, tracking shipments, and coordinating deliveries; monitoring fabrication and installation quality; preparing and submitting change orders; tracking labor costs and generating project status and financial reports; and managing customer relations.
Repeated project successes led to multiple, simultaneous project assignments for the companys Aluminum Panel, Solar, Roofing, and Architectural Metal Divisions totaling more than $5 million in 24 months.
Employment History
Service Department Manager: Black Roofing, Inc. Boulder, CO Project Manager: Douglass Colony Group, Inc. Commerce City, CO Production Manager: Crossroads Church of Denver, Wheat Ridge, CO Web Consultant: Self Employed, Arvada, CO Web Communications Manager: Convergent Group Corp. Greenwood Village, CO EREC/EREN Project Leader: National Renewable Energy Laboratory, Golden, CO Solar Information Specialist: NCAT, Butte, MT 10/2010 - 09/2011 07/2008 - 09/2010 07/2001 - 07/2008 03/2001 - 07/2001 03/2000 - 02/2001 11/1993 - 03/2000 03/1985 - 10/1993