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TROUBLESHOOTING

Tools need: Multimeter, phillip screwdriver, When unit turns on, no power on the console and on/off switch does not light up. 1. Check the wall AC outlet for power, please make sure to switch multimeter to read AC output before proceeding to plug probes to the wall outlet as shown. It should read approximately 120-130V. If you get zero or very low reading, you get a bad wall outlet. Otherwise, proceed to step 2. If you dont have multimeter, plug any working appliance that you know to see whether the outlet is working fine.

2. If AC outlet is fine, then check on/off switch. Pull out the cables on the top of the on/off switch and place probes on the switch as shown to read the AC output. The reading should be around 120-130V. If there is none or very low reading, you get a faulty switch. Please call Bladez for on/off switch replacement part. Otherwise, proceed to step 3. Pull out black and white cables and place probes to read AC output

1 BladeZ Corporation 20155 Ellipse Foothill Ranch CA 92610 www.ebladez.com

TROUBLESHOOTING CONTINUED
If the console has no power, but the on/off switch light up. 3. Check the cable connections on the back of the console a. Remove screws to pull the rear console cover b. Verify all wires are secure and attached in the correct position as shown. Verify that there arent any pinches or cuts in any of the wires in particular the main cable where the uprights are joined with the base frame or where the console joins with the uprights. 4. Turn unit off, set multimeter to read . Then place probes on both legs of the circuit breaker, reading should be around 0.3-0.5. If there is zero or very low reading, replace circuit breaker. Otherwise, go to next step. 5. Turn power off, place probes on the circuit breaker. Select multimeter to read , measurement should be around 0.3-0.5.

6. Power off the unit, pull out cables M+ and M- (motor cables) from the Lower control board. Then place probes on the motor connects on the board as shown, make sure the multimeter is set to read DC output before restarting the treadmill. Then press quick start to start to unit and you should read 26-30V before the error code E1 appears on the treadmill console. If you get zero or very low reading, then you may have a defective lower control board. Pull out motor cables and place probes on the motor connects on the board

2 BladeZ Corporation 20155 Ellipse Foothill Ranch CA 92610 www.ebladez.com

TROUBLESHOOTING CONTINUED
Check whether the fuse on the lower board is defective before replacing the board. Make sure the unit is power off, turn the voltmeter to read continuity as shown. You will hear a beep sound if the fuse is good or no beep if the fuse is bad.

3 BladeZ Corporation 20155 Ellipse Foothill Ranch CA 92610 www.ebladez.com

TROUBLESHOOTING CONTINUED
ERROR MESSAGE E1 - Loss of Feedback - Running Deck Speed Sensor disconnected Running Deck not lubricated Speed Sensor misaligned Speed Sensor Faulty Loose Display Cable Faulty MCB (D2 LED on) Drive Motor disconnected Drive Motor Faulty E4 - Body Fat Data Incomplete - Loss of Data Heart Rate not detected Faulty Receiver in Display Faulty Control Board in Display ERROR MESSAGE E6 - Safety Key Off - Elevation Motor Safety Key Faulty Check Safety Key or Switch PROBABLE CAUSES Hold Heart Rate Grip Properly Replace Heart Rate Receiver Replace Heart Rate Control Board SOLUTION Check Speed Sensor Connection Check R-Deck oil Check Sensor position Replace S-Sensor Check Display Cable connection Replace MCB Check D-Motor connection Replace D-Motor PROBABLE CAUSES SOLUTION

Elevation Motor not moving Check Elevation Motor connection

4 BladeZ Corporation 20155 Ellipse Foothill Ranch CA 92610 www.ebladez.com

- Stalled Elevation

Elevation Motor screw binding Elevation Motor out of Range E-Motor Potentiometer

Clean screw and lubricate Check Zero Position of EMotor Replace Elevation Motor

E7 - Elevation Motor Display Doesnt Lit Up Elevation Motor out of Range On/Off switch Insufficient Power Source Line Cord Damaged Fuse Replace Elevation Motor Check if unit is turned on Plug unit in a dedicated 120V, 20Amp Outlet Replace Line Cord Check Fuse on MCB

E1-Message, please do the following.


Life up the front motor cover by removing 4 screws, then check the alignment of the speed sensor as shown below.

1. Replace the defective main cable - Disconnect the main cable from the top of the
console and pull it out from the bottom of right upright opening. Then fit a new main cable through the upright and reconnect, E1 error should disappear when power on. 5 BladeZ Corporation 20155 Ellipse Foothill Ranch CA 92610 www.ebladez.com

TROUBLESHOOTING CONTINUED Error code: E2


Treadmill does not seem to run at the speed it displays or E2 may be display on console. Restart the unit to eliminate the E2 error code, if E2 still exists, replace lower control board.

Error code: E6 or E7
E6 indicates the actual elevation position is within preset range (0-15) E7 indicates the actual elevation position is beyond preset range (<0 or >15) Both E6 or E7 can appear immediately after unit is first turned on or during the unit is operating. 1. If E6 or E7 appears during power on or during operation, turn off and restart treadmill. If E6 or E7 still appears on the display, turn off and restart treadmill again. If this problem persists, go to next step. 2. If the treadmill stops at higher level, press STOP & DOWN buttons at the same time for 3-5 seconds to reset the elevation motor to bring the unit down to zero position. Or else, press STOP & UP buttons at the same time for 3-5 seconds to bring the unit up to zero position. 3. Turn off and restart the treadmill, the unit should show at 0% elevation and press Quick start to begin.

6 BladeZ Corporation 20155 Ellipse Foothill Ranch CA 92610 www.ebladez.com

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