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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. First Semester MANAGEMENT CONCEPTS (2008 onwards) Time : Three hours Maximum: 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. 2. 3. 4. 5. 6. 7. 8. What are the managerial functions? What is managerial planning? Why it is important? State policies and procedures of planning. What are the factors determining an effective span of control? Distinguish between line and staff authority. Explain briefly the Maslows hierarchy of needs theory. What are the various devices of control? What is bench marking? What are the different types of bench marking? SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. 9. What is management thought? What are the evolution of management thought?

10. What is decision making? What are the various types of decision making? 1

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11. State the meaning and principles of delegation of authority. 12. Why is the function of staffing seldom approached logically? How is staffing related to other managerial functions and activities? 13. Explain the theory X and theory Y of Mc Gregors. 14. How are leadership theory and styles related to motivation? 15. What are new perspectives and recent trends in management?

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. First Semester ORGANISATIONAL BEHAVIOUR (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. Define Organisational Behaviour. What are its needs? 2. 3. 4. 5. 6. 7. What is Personality? What are its major determinants? Distinguish between Formal Group and Informal Group. What are the importance of Organisational Communication? What are the characteristics of Power? What are the steps involved in managing the planned changes? Discuss the process of building an effective team.

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8.

Explain the merits Programme.

and

demerits of

Organisational

Development

SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. 9. Explain the different approaches to the study of Organisational Behaviour.

10. Motivation is an instinct on inner urge to respond to a work situation Explain. 11. Define the term Group Dynamics. What are the importance of it? 12. A Good Leader helps themselves Comment. his subordinates to solve problems by

13. Define Stress. Briefly explain about various types of stress and the ways to overcome it? 14. What are the various factors for achieving organisational effectiveness? 15. People some times resist change for the sake of resistance Comment.

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. First Semester MANAGERIAL ECONOMICS (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. 3

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All questions carry equal marks. 1. Define Managerial Economics and write its usefulness in Business decision making process. 2. 3. 4. 5. 6. 7. 8. Assess the contribution and limitations of economic analysis in business decision. Explain the different types of determinants of demand. What is an opportunity cost? How are these cost relevant for managerial decision? Define Production function. Explain and illustrate isoquants and isocost curves. Explain the first and second order conditions of profit maximization. What is an inflationary gap? Explain the methods used to close this gap. Define balance of payments. If balance of payments always balance, how is the deficit or surplus in balance of payments known? SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. 9. Discuss the nature and scope of Managerial Economics.

10. Distinguish between Cost control and Cost reduction. State the importance of cost control in planning. 11. What are the economies of large scale production? 12. What does differential pricing mean? Discuss the various types of geographical price differentials and explain how they are determined. 13. Examine the managerial uses of break-even analysis, with a suitable diagram. 14. Describe the various methods of measuring national income. How is a method chosen for measuring national income? 15. What are the causes of different kinds of disequilibria in the balance of payments? Suggest measures to correct an adverse balance of payments.

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DE 8951

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DISTANCE EDUCATION M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. First Semester QUANTITATIVE METHODS (2008 onwards)

Time : Three hours

Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks.

1. What are the applications of decision models in quantitative analysis and describe the construction of decision models. 2. 3. Give an account of the maxima and minima functions, and the rules regarding them. Two grades of paper M and N are produced on a paper machine. Because of raw material restrictions not more than 400 tonnes of grade M and 300 tonnes of grade N can be produced in a week. It requires 0.2 and 0.4 hours to produce a tonne of products M and N respectively. with corresponding profits of Rs. 20 and Rs. 50 per tonne. It is given that there are 160 hours in a week. Formulate the problem as an LPP and determine the optimum product mix. Explain the features of production function and the behaviour of the TP, MP, and AP curves with an example. Solve the following linear function using graphical method :

4. 5.

Maximise P = 10a + 12b Subject to the constraints :

2a +b 60 3a +4b 120 a,b 0.

6.

Compute the expected return on a mutual fund scheme and its risk given the following details : : 12% 0.1 13% 0.2 14% 0.4 15% 0.2 16% 0.1

Return(R)

Probability (P) :

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7. 8.

Explain the significance of Simulation and describe its applications in various fields. The following pay-off matrix is given to you Acts State of nature or events S1 S2 S3 S4 Process 1 3 8 5 A Process 2 5 4 7 B Process 4 6 6 3 C Process 6 8 3 5 D

Using an optimism coefficient of = 0.6 , find the best process as per Hurwicz optimism- pessimism coefficient criterion. SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. 9. What are Linear functions? Give an account of the various linear functions and the properties underlying them.

10. Solve the following L.P. problem by simplex method : Maximise z = 3x1 + 5x2 + 4x3 Subject to the constraints :
2x1 + 3x2 8 2x2 + 5x3 10 3x1 + 2x2 + 4x3 15 x1, x2 , x3 0.

11. PQ Ltd. a multiproduct company furnishes you the following data relating to the year 2007. First half of the Second half of the year year (Rs.) Sales Total cost 45,000 40,000 (Rs.) 50,000 43,000

Assuming that there is no change in prices and variable costs and that the fixed expenses are incurred equally in the two and half year periods. 6

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Calculate year 2007 : (a) (b) (c) (d) the P/V ratio, fixed expenses, break-even sales and

for

the

percentage of margin of safety.

12. One unit of X1 which contributes Rs. 6 requires 2 hours in department A and 1 hour in department B. One unit of X2 contributes Rs.7 and requires 1 hour in department A and 3 hours in department B. Capacity operation for both departments is currently 40 hours. Set up a dual and indicate the worth to the company of another productive hour in each department. 13. Obtain an initial basic feasible solution to the following transportation problem using the Vogels approximation method. Stores

Warehouses I A 5 B 3 C 6 D 4 Requirement 21

II 1 3
4

1 25

III 3 5 4 4 17

IV Availability 34 3 4 15 3 12 2 19 17 80

14. At a public telephone booth, arrivals are considered to be Poisson with an average inter-arrival time of 12 minutes. The length of a phone call may be assumed to be distributed exponentially with mean =4 minutes. Calculate the following : (a) The probability that a fresh arrival will not have to wait for the phone. (b) The probability that a fresh arrival will have to wait more than 10 minutes before the phone is free. (c) The average length of the queues that form from time to time. 15. A doctor has the following probability distribution of monthly cash receipts and monthly cash expenses.
Receipts (Rs. in Iakhs) : Probability : Expenses (Rs. in lakhs) : Probability : 15 0.30 13 0.15 16 0.25 14 0.20 17 0.15 15 0.25 18 0.15 16 0.20 19 0.10 17 0.15 20 0.05 18 0.05

The doctor has an opening balance of Rs. 2 lakhs. Assume over-draft facility as available which has to be cleared at the next opportunity. Find the lowest level, highest level and closing level of cash during the year.

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. First Semester FINANCIAL AND MANAGEMENT ACCOUNTING (2008 onwards)

Time : Three hours

Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks.

1. Explain profit maximization and wealth maximization. 2. 3. 4. 5. What are the objectives of Financial management? State the principles of Double entry system. What do you mean by NPV method in capital budgeting? The following trial balance has been prepared wrongly. You are asked to prepare the Trial Balance correctly : Debit Balances Rs. Credit Balances Rs. Capital Bad Debts recovered Creditors Returns out wards Bank over draft Rent Salaries Opening stock Purchases 8,000 Debtors 250 Bank deposit 1,250 Discount Drawings 350 Returns inward 1,570 Sales 360 Bills payable 1,360 2,450 11,870 27,460 6. 27,460 7,580 2,750 40 600 450 14,690 1,350

Calculate the following ratios from the balance sheet given below 8

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(a) (b)

Debt-equity ratio Liquidity ratio. Liabilities Equity shares of 10 each Reserves P and L a/c Secured loan Sundry creditors Provision for tax Rs. Assets Good will 1,00,00 Fixed assets 0 (cost) 20,000 Stock 30,000 Sundry debtors 80,000 Advances 50,000 Cash balance 20,000 3,00,00 0 3,00,00 0 Rs. 60,000 1,40,00 0 30,000 30,000 10,000 30,000

7.

Prepare the production budget for the year ending 31st March 2009, from the data given below : Budgeted sales (units) 40,000 1,00,000 (in units) Actual stock Desired stock on 31st March, st (1 April 2009 2008) 8,000 10,000 12,000 20,000

Produc t S R 8.

Journalize the following transactions in the books of Singh 1.11.200 4 2.11.200 4 4.11.200 4 7.11.200 4 10.11.20 04 15.11.20 04 17.11.20 04 Singh started a business with cash Rs. 2,00,000 Rs. 50,000 deposited into bank Goods purchased from Mitra on credit Rs. 2,00,000 Sold goods to Kala for 50,000 Withdrew from bank for personal use Rs. 2,000 Machinery purchased from Rani for Rs. 75,000 Cash paid to Mitra Rs. 1,00,000

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20.11.20 04

Paid insurance for Rs. 5,000 SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks.

9.

Distinguish between Trial balance and Balance Sheet.

10. What is ratio? Explain the types of ratios with the examples. 11. With the following data for a 60% capacity, prepare a budget for production at 80% and 100% activity. Production at 60% capacity 600 units Materials Rs. 40 per unit (100 % variable) Labour Rs. 40 per unit (100% variable) Direct expenses Rs. 10 per unit (Rs. 6 per unit fixed) Factory expenses Rs. 40,000 (40% fixed) Administrative expenses Rs. 30,000 (100% fixed) 12. The following are the Balance sheet of ABC limited as on 30 th June, 2003 and 30th June 2004
Liabilities Equity share capital 9% preference share capital General reserve Profit and Loss account Bank loan Sundry creditors Provision 96,000 91,000 12,000 20,000 20,000 50,000 2,00,000 30.6.200 4 30.6.20 04 Assets Good will Machinery 2,50,00 Furniture 0 Motor car - Stock Debtors 30,000 Cash at bank Advance 32,000 income tax 30,000 18,000 22,000 72,000 87,200 30.6.20 03 10,000 60,000 10,000 30,000 98,000 1,20,00 0 30.6.20 04 5,000 55,800 9,000 24,000 1,06,00 0 1,32,00 0

10

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WK 5 for taxation 20,000 4,18,000 23,000 4,41,00 0 4,18,00 0 4,41,00 0

During the year preference shares were redeemed at a premium of five percent Machines were purchased for Rs. 10,000 Machineries at Rs. 7,000 a book value Rs. 8,000 were sold for

Dividend on equity share capital for the year ended 30 th June, 2003 was paid at 10%. You are required to prepare a statement of sources and applications of funds, showing separately a statement of changes in working capital. 13. The following is the Trial balance of M/S. Rani enterprises as on 31st March 2009. Prepare Trading Profit and Loss account for the year ended 31st March 2009 and a balance sheet as on that date : Debit balance Rs. Credit balance Rs. Land Drawings Motor van Furniture fittings 30,000 Capital 15,000 Loan from Maya 10,000 10% Sales 30,000 Sundry creditors 30,000 2,50,00 0 20,000 3,00,00 0

Purchases (net) 2,00,00 0 Opening stock General expenses Insurance Cash balance Building 20,000 7,000 20,000 1,76,00 0 6,00,00 0 Adjustments : (a) the closing Rs. 25,000 of stock on 31st March 2009 was 6,00,00 0 Salaries, wages 12,000 Sundry debtors 40,000 40,000

11

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(b) (c) (d)

outstanding, salaries, wages Rs. 2000 prepaid insurance Rs. 600 depreciate on land, buildings at the rate 5%, furniture at 10%, motor van @ 10%.

14. Julie limited has an investment opportunity of earning Rs. 40,000 with the following expected net cash flows (i.e. after tax and before depreciation) Yea Net cash PV factor Yea Net cash PV factor r flows 10% r flows 10% Rs. Rs. 1 7000 .909 6 8000 .564 2 7000 .826 7 10000 .513 3 7000 .731 8 15000 .467 4 7000 .653 9 10000 .424 5 7000 .621 10 4000 .386 Using 10% as the cost of capital (rate of discount) determine the (a) net present value and (b) profitability index. 15. What are the various basic accounting concepts? Explain them.

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Second Semester BUSINESS ENVIRONMENT (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. Explain the nature of Business Environment. 2. 3. How do you overcome the cultural environmental issues? Explain the benefits of foreign collaboration. 12

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4. 5. 6. 7. 8.

What are the facilities available to avail foreign direct Investment? What is the role of government in Indian business sectors? State the responsibilities of Government to the business. Explain the scope of SSI. State the merits and demerits of privatization. SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks.

9.

Explain the importance of environmental awareness and scanning for business planning.

10. Discuss how political factors affect the Business environment. 11. Discuss the significance of socio-cultural and legal environment. 12. Explain foreign exchange regulations with relevance to India. 13. Explain the major-socio-economic problems that hamper the growth and development of India. 14. Explain the advantages and disadvantages of public sector organisation. 15. Discuss the impact of globalization in Indian business scenario.

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Second Semester RESEARCH METHODS (2008 onwards) Time : Three hours Maximum : 100 marks 13

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SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. Distinguish between pure research and applied research with suitable illustrations. 2. 3. 4. 5. 6. 7. 8. Define hypothesis and write various characteristics of a hypothesis. What are the essentials of a good sampling? Discuss the features of observation method. What are the merits and limitations of a questionnaire? Explain the contents of a research design. Discuss sampling error. Discuss the importance of scaling techniques. SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. 9. Explain the various steps involved in social science research.

10. Explain the duties of a researcher with regard to identification, selection and formulation of a research problem. 11. Discuss the various types of probability sampling methods. 12. Explain the significance of survey method. 13. Discuss the merits and limitations of interview method. 14. Explain the various processes associated with processing of data. 15. Explain the contents of a research report.

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Second Semester MANAGEMENT INFORMATION SYSTEMS (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. What is the need for initial investigation? 2. 3. 4. 5. 6. 7. 8. List and explain the different types of Conversion. Explain the characteristics of a MIS. Discuss the limitations of a MIS. Define Global Village. How has computers and communication shrunk the world into a global village? How does an expert system help in taking decisions? Explain. What is client server computing? Explain. Explain the uses of internet and name any four latest search engines. SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. 9. Describe the different types of tests suitable at the time of implementing a new system design.

10. Discuss the evolution and elements of MIS. 11. Explain the role of MIS in Indian Organizations. 12. What is email? What are its various components? Discuss. 15

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13. Write a detailed note on ERP. 14. What is a DSS? How is it related to MIS? 15. Discuss the different approaches of MIS development.

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Second Semester STRATEGIC MANAGEMENT (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. 1. Explain the business system in India. 2. What are all the objectives of a business? 3. What are the corporate strategy adopted by our company? 4. What do you mean by port folio analysis? 5. What do you mean by Retrenchment strategy? 6. Explain the term Merger and acquisition. 7. What are the elements of strategy? 8. What do you mean by ERP explain its scopes. SECTION B (4 15 = 60 marks) Answer any FOUR questions. 9. Write briefly about Business objectives, Mission and goals.

10. Explain the significance of BCG matrix.

16

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11. What do you mean by strategic decision making explain the business level sub strategies. 12. What do you mean by Amalgamation explain its significance? 13. What do you mean line and staff functions explain its merits and demerits? 14. What do you mean by organisational climate explain its significance? 15. Explain the significance of BON-MARSHALL SAP.

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Second Semester QUALITY MANAGEMENT (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. 1. Define quality. Explain the importance of quality in building brand image. 2. 3. 4. 5. 6. 7. Explain cost of quality. What are the costs included under cost of quality. Explain the steps involved in quality planning. Define the role of quality manager and explain various quality function. What are the contents of a quality manual? How is it different from work instructions? What is a Quality circle? Explain its functions. Differentiate total quality control system and total quality management system.

8. What are the steps in implementing TQM in B-schools? 17

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SECTION B (4 15 = 60 marks) Answer any FOUR questions. 9. Name the quality Gurus and state their contributions to quality. and leadership important in the

10. How organizational structure management of quality? 11.

What is ISO? List out ISO standards on quality management. What are the clauses of ISO 9001 certification standard?

12. What is acceptance sampling? Explain the difference between single sampling plan and double sampling plan. 13. Differentiate between defect and defective. What are the various control charts used in process control? 14. What is a cause and effect diagram? Explain its usefulness as a QC Tool for problem solving. 15. How do organizations achieve customs delight by introducing TQM in the manufacture of products or services?

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Third Semester HUMAN RESOURCE MANAGEMENT (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks.

18

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1. Explain briefly the characteristics of human resource planning. 2. How is job specification different from job description? 3. Explain the need of Manpower Planning? 4. Discuss the types of Interviews. 5. How are personal incentive bonus schemes different from group incentive bonus schemes?

6. What are the essentials for a satisfactory wage system? 7. List out the welfare measure taken by the Government. 8. What are the objectives of human resource audit? SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. 9. Describe human resource management and its objectives. 10. Describe the various steps involved in human resource planning. 11. What is on-the-job training? Explain the various forms of on-the-job training. 12.Write a note on : (a) (b) (c) Promotion Demotion Separation.

13.What are the main methods of wage payment? 14. What are the techniques that are commonly adopted to increase motivation? 15. What is meant by human resource audit? How it is conducted?

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DISTANCE EDUCATION M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Third Semester HUMAN RESOURCE ECONOMICS (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. What are the factors determine demand for labour force? 2. 3. 4. 5. 6. 7. 8. Explain the evaluation of HR problems. What are the rigidities in the Indian labour market? Explain the theory of labour productivity. How do measure the labour efficiency? What are the push factors for labour migration? Explain the labour turnover. Describe the schemes of DA fixation. SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. 9. Explain the nature and scope of human resource economics.

10. Describe the various theories of employment. 11. Explain the theories of wages. 12. How does the cost of living index help to determine DA? 20

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13. Briefly explain the trend and impact of employee migration in India. 14. Explain the features of full employment level. 15. Explain the employee migration and theories of migration.

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Third Semester INDUSTRIAL RELATIONS MANAGEMENT (2008 onwards) Time : Three hours Maximum : 100 marks

SECTION A (5 8 = 40 marks) Answer any FIVE questions. 1. Discuss the factors responsible for the growth of industrial labour forces in India. 2. 3. 4. (a) (b) (c) (d) 5. Enumerate and discuss the functions of trade union in India. Discuss the impact of ILO on Indian labour. Write short notes on : CITU BMS NFITU UTUC. Explain the impact of trade unionism on the economic development of the country.

21

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6.

For a successful collective bargaining a mutual trust between the employer and employee is required. Explain the mandatory provisions to regulate harmonious industrial relations.

7. 8.

Explain the roles and qualities of the conciliator. Explain the importance of personal counselling in Indian industry. SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks.

9.

Explain the role of government employers and the union in the industrial relations.

10. Explain the code of Decipline maintaining process in the industry. 11. Explain and enumerate the different causes of industrial disputes. 12. Write notes on the following : (a) (b) (c) Mediator. Voluntary arbitration in India. National tribunals.

13. Explain whether trade unions are required in the IT/ITES/BPO's. If required then to what extent trade unions are to be encouraged. 14. "The importance of adjudication had been emphasized by the supreme court and has been considered on par with decisions on fundamental rights under the constitution". Explain the relevance of the statement with respect to the adjudication process. 15. What is Ergonomics? What are the different damage control system undertaken to avoid industrial accidents?

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DISTANCE EDUCATION M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Third Semester TRAINING AND DEVELOPMENT (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. Differentiate between education, training and development. 2. 3. 4. 5. 6. 7. 8. Draw an organisation chart of a training department in a large size organisation. Explain the functions of each of them. What are the techniques of training towards improving skill? Critically analyse how executive development programme differ from training programme. Critically assess the importance of off the job training methods. Explain any organisation. three management programmes in public sector

What are the salient features/ qualities of a good trainer? Differentiate the roles of Productivity Councils and Educational Institutes in offering Management Development Programmes. SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks.

9.

Describe the benefits of training from the viewpoint of an enterprise and its employees.

10. Design a training programme for a graduate engineer trainee in a large size-engineering organisation.

23

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11. What are the objectives of training? How would you identify the training needs of managerial personnel in a large Industrial Undertaking? 12. Describe in brief the process of developing managers. 13. What is training evaluation? Explain the steps and methods of training evaluation. 14. Critically evaluate the programmes in India. present day training and development

15. Compare and contrast In House training programme and training by outside agencies.

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Third Semester COMPENSATION MANAGEMENT (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. What are the macro-economic factors that are concerned with pay and compensation? 2. 3. 4. 5. 6. Explain the economic behavioural theories of compensation. What are the factors responsible for intra-industry compensation differentials? Explain the different techniques of job evaluation. What are the determinants of a compensation plan? What are the process theories of motivation and their implication on compensation?

24

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7. 8.

What are the implications of compensation on employee turnover? What are the disadvantages of designing an appropriate compensations structure? SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks.

9.

What is performance management? What are its objectives?

10. Explain the various provisions of minimum wages Act and payment of wages Act. 11. Explain the different methods of performance appraisal. 12. What are the factors favouring effective performance appraisal? 13. What is strategic compensation? Explain the types of strategic compensation. 14. Define stock-based compensation. Explain the types of stock based compensation. 15. Define Fringe benefits. Explain the types of Fringe benefits.

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Fourth Semester GLOBAL HUMAN RESOURCES MANAGEMENT (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) 25

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Answer any FIVE questions. All questions carry equal marks. 1. Why is greater degree of involvement in employees personal lives inevitable in many international HRM activities? 2. 3. 4. 5. What are the states a firm typically goes through as it grows internationally and how does each stage effect the HR functions? What steps can be taken to ensure that trained, skilled HCNs are not used away by foreign or local competitors? What should be the main objectives for a multinational firm with regard to its compensation policies? Identify four characteristics of multinationals that give labour union cause for concern.

6. Explain the selection criteria or global humar resource. 7. Explain the Global integration process. 8. What are the European approach to labour relations? SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. 9. What strategies can companies develop to overcome the political barrier that dual-career couples may become in terms of staff availability for international assignment?

10. Identify the key aspects of a successful expatriate predaparture training program. What are the issues and challenges facing multinationals in developing in cadre of global managers? 11. What are the main points multinational firms must consider when deciding how to provide benefits? Why is it important for multinational firms to understand the compensation practices of other countries? 12. What is Social dumping? Why should unions be concerned about it? 13. Do you agree with the idea of universal ethical principles that transcend national and cultural boundaries or do you wish to develop an argument to defend ethical relativism? Explain your answer and provide examples. 14. What is your view of the recent international initiatives to criminalise foreign bribery? Justify your answer.

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15. What is the effect of cultural differences on Global HRM? In what manner companies copes up with the cultural differences?

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M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Fourth Semester EMOTIONAL INTELLIGENCE (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE of the following questions. 1. Define emotion. What are the characteristics of emotion? 2. (a) (b) 3. 4. 5. 6. 7. 8. Write short notes on : Emotional competence. Social competence. Define motivation. Mention the components of motivation. Discuss the methods of increasing motivation. Define creativity. Explain in detail the creative process. Define communication. Explain the communication model in detail. Explain with an example the Maslows theory. While working with a team how will you control your emotions by acquiring essential characteristics. What are the best practices needed to maintain emotional balance? SECTION B (4 15 = 60 marks) Answer any FOUR of the following questions. 9. Discuss the leadership styles in detail.

27

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10. If you were a manager of any company, what will be your suggestions to develop emotional intelligence? 11. Discuss in detail : (a) (b) Why individual resist change? Why organisation resist change?

12. Discuss the procedure to develop your confidence level and to meet the challenges that exists. 13. Define leader, follower. If you were a leader, what kind of leadership style you adopt? Why? 14. What do you mean by conflict management? Explain the modes for responding to conflict situation. 15. What are the ways enables to build emotional competence?

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M.B.A. (Human Resource Management) DEGREE EXAMINATION, MAY 2010. Fourth Semester LABOUR LEGISLATIONS II (2008 onwards) Time : Three hours Maximum : 100 marks

SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. Explain the provisions relating to set-on and set-off of allocate surplus under the payment of bonus Act, 1965. 2. Explain the salient features of the payment of gratuity Act, 1972,

28

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3.

What provisions have been made in the payment of wages Act for the imposition of fives.

4.

"Certified

standing

orders

constitute

statutory

conditions

of

employment" Comment. 5. 6. 7. Discuss the importance the minimum wages Act 1948. Explain the provisions relating to registration of trade unions. An amount of bonus is due to employee under a settlement and it is not paid to him. What should be done for the recovery of the amount? 8. Discuss the essential features of industrial employment (Standing orders) act 1946. SECTION B (4 15 = 60 marks) Answer any FOUR questions. 9. Enumerate the different kinds of deductions which may be made from the wages of an employed under the payment of wages Act. 10. Discuss the object and application of payment of bonus Act. What are the categories of employees excluded from the application of this Act. 11. Can standing orders be modified? What is procedure for their modification? Is oral evidence in connection with standing orders admissible. 12. Explain procedures for fixing minimum rates of wages in respect of scheduled employment. 13. Describe the conditions on which gratuity is paid. How is gratuity computed? 14. Explain the provisions related to application of the fund maintained by trade unions. 15. Explain the rules regarding overtime wages and wages of workers who workful less than normal working hours, prescribed by minimum wages Act.

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DE8968
DISTANCE EDUCATION

45

M.B.A. (HRM) DEGREE EXAMINATION, MAY 2010. Fourth Semester COMPUTER APPLICATIONS IN HRM (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE of the following questions. 1. Mention the procedure to create table in MS WORD and to insert rows and columns in between. 2. 3. 4. What are the main components of MS access? Explain the steps for adding, editing and Deleting field. What option in available in MS word to send a same letter to many people with less efforts? Mention the procedure to change the views of power point presentation. Discuss the qualities and functions of HR manager. Explain the steps for creating and printing reports? Define Recruitment, selection and performance Appraisal. SECTION B (4 15 = 60 marks) Answer any FOUR of the following questions. 9. Create an employee database for 20 employees add the records and sort item in ascending order.

5. 6. 7. 8.

30

DE8948

WK 5

10. Mention the procedure to change the views of power point presentation. 11. Define Database. Mention the types of database. Explain with suitable examples. 12. Discuss in detail payroll, payroll software, Types of Payroell software and features of payroll software. 13. Define compensation. Mention the components of compensation. Explain in detail the different types of compensation. 14. Explain the MS word. procedure to create a paragraph style in

15. Briefly discuss about various performance appraisal methods.

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DE8948