Reliance Infrastructure Limited

GIS Integrated with SAP and SCADA

CA S E S T U DY
65E 70E 75E
Kashi Q i emo Hotan Mazar-e Sharif G ol mud
Huang

80E

85E

90E

95E
Y ume n

Dushanbe
TURKMENISTAN TAJIKISTAN

35N
Herat

Meymaneh

Kabul

Ha

AFGHANISTAN

Islamabad
Gujranwala

Srinagar

Indu s

Jin

35N

sh

a R.

Rawalpindi
Q a n d a h ar
Ind us

CHINA

Faisalabad

Lahore

Salween

30N
Zahedan PAKISTAN

Quetta

Multan
Bahawalpur
Ind us

L h a sa

30N
Jinsh a R.

New Delhi
Jaipur

Sukkur

Gan

Bikaner

ges

Agra

Kathmandu
Lucknow Kanpur Allahabad
Ganges

NEPAL

Thimphu
PatnaGanges
BANGLADESH

BHUTAN

Brahmaputra

25N

Karachi

Hyderabad Ahmadabad
Jamnagar Rajkot

Vadodara Surat Ulhasnagar Pune

Kris hna

Indore
Nar

Bhopal
ma da

Jabalpur

Dhanbad Jamshedpur Calcutta

Ga

Dhaka
es

Imph a l

25N

ng

INDIA

Khulna

Chittagong

Nagpur
S i ttwe

Monywa

Reliance Infrastructure Limited (RInfra) distributes electricity to more than 25 million consumers across India, including in Delhi and Mumbai. The company generates, transmits, and trades electricity from power stations in Maharashtra, Andhra Pradesh, Kerala, Karnataka, and Goa. RInfra is also working with partners to construct power plants as an emerging lead player in the engineering, procurement, and construction (EPC) segment of the power sector.

Man d a l ay MYANMAR
we en R.

M ek on g

20N

A r a b i a n

S e a

20N

Bombay

Ch i an g Mai

Sal

Godavari R.

Varanasi Vishakhapatnam
B a y o f B e n g a l

Sholapur

Hyderabad
R.

Krishna R.

15N

Panaji

Belgaum

Rangoon
15N

The Challenge
10N

Mangalore

Bangalore

Madras Tiruchchirappalli

Andaman Islands

Coimbatore Cochin Madurai

10N

Ch u mp h o n

Andaman Sea

SRI LANKA

Nicobar Islands

Colombo
Strait of Malacca

65E

70E

75E

80E

85E

90E 0

95E 500 Miles

CHALLENGE

500 KM Parallel scale at 25S 0E

RInfra had scattered asset and customer data. The company wanted to improve work order and outage response time, thereby increasing customer satisfaction.

R E S U LT S

RInfras electric distribution network has a dispersed and complex nature. The companys assets are spread out among scattered customers and work sites, each with specific and diverse needs. To accommodate its unique situation, RInfra needed a complete system to map, model, and manage its assets, maintenance, and operations.

Data that was once scattered among SAP, SCADA, and other systems is now integrated with GIS. Work order and outage response times have significantly improved along with an increase in customer satisfaction.

GIS is the only system we found with the potential to represent reality and assist with complexities encountered in the field, which makes it an ideal IT for power distribution.
Prashun Dutta Senior Executive Vice President of IT and Quality for Reliance Infrastructure Limited

e i v a d c c L a

a S e

RInfra also needed to streamline its work order processincreasing accuracy of its data and improving outage response time.

RInfra uses ArcGIS technology for disaster management such as flood analysis.

The Solution
RInfra selected a geographic information system (GIS) platform from ESRI. To ensure fresh data and enable better analysis for decision making, the company integrated GIS with its SAP business software and supervisory control and data acquisition (SCADA) system. GIS is the only system we found with the potential to represent reality and assist with complexities encountered in the field, which makes it an ideal IT for power distribution, said Prashun Dutta, senior executive vice president of IT and quality for Reliance Infrastructure Limited. A technical team at RInfra integrated GIS with SAP plant maintenance (PM) and billing/ customer care and services (ISU/CCS). All integrated modules are Web enabled and allow one-window access to functionalities from anywhere. The Microsoft .NET Framework allows the creation of Web services within SAP. GIS applications use these Web services to

Learn more at www.esri.com/electric.

Reliance Infrastructure Limited

E S R I S O F T WA R E U S E D

ArcGIS Desktop ArcGIS Schematics

O T H E R S O F T WA R E U S E D

SAP R/3 Telvent Miner & Miner Network Adapter Telvent Miner & Miner Conduit Manager Microsoft Visual Studio Microsoft .NET Framework

provide multiple user functionalities including equipment history, creation of work orders, data table loading, and customer billing information. RInfra then integrated GIS with its SCADA system to enhance the problemsolving capability of the network by allowing realtime data analysis and updates from the GIS.

DATA U S E D

SCADA SAP PM SAP ISU/CCS

The Results

Within its GIS, RInfra creates buffer zones around a distribution transformer.

The integration of SAP and GIS immensely helps staff identify work order locations and find related faults, thereby reducing the resolution time and increasing customer satisfaction. RInfra field crews now rely on GIS-based operations and maintenance applications to manage both planned and unplanned outages and perform energy audits for accounting reports. Decision makers rely on the GIS for a visual representation of the network, facility search options, and work order management. Because of the GIS/SAP integration, SAP notifications and work orders can be retrieved through GIS along with technical data for equipment maintained in SAP. Customer data can be retrieved from SAP based on service points selected in the GIS. Notification of outages and work orders based on customer calls are also enabled through this integration. The integration has given us various parameters that, through a common window, help us plan and analyze the network, leading to higher productivity and a reduction in the time required to execute a task, Dutta said. This allows more effective problem solving and faster, better service to our customers.

H A R D WA R E

Standard PC

F O R M O R E I N F O R M AT I O N ESRI 380 New York Street Redlands, CA 92373 Phone: 800-447-9778 Fax: 909-793-5953 Web: www.esri.com

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116874

5M6/09mg

Learn more at www.esri.com/electric.