San Diego Armed Services YMCA

2011 Annual Report

Making Military Life Easier

Chairs Report 1 January To 31 December 2011

It is my pleasure to submit the 2011 Chairs Report. There was so much accomplished this past year that I could write volumes, but I will limit my report to the highlights and leave you to revisit our monthly SNAPSHOTS to appreciate all that was accomplished. This year, I was honored to Chair the Board of Management and serve with such dedicated and passionate board members, staff, and volunteers who work so hard each and every day to provide quality programs to our military and their families. Let me start this report with something that generated excitement throughout the San Diego ASYMCA and has reverberated across the entire ASYMCA organization. We would like to thank the members of San Diego Social Venture Partners for volunteering their knowledge and time to assist us in clearly communicating what we do through all our varied and wide ranging programs and events. With their assistance, we were able to introduce our new tagline which clearly describes what we do each and every day: MAKING MILITARY LIVE EASIER. We will always be grateful to San Diego Social Venture Partners. San Diego Social Venture Partners volunteers are also working with us as we implement an advanced data management system that will significantly enhance our operations. We could not afford to pay for such support. We made some great strides in assisting military families in 2011. Through imagination, innovation, energy and a staff that does not know the meaning of we cant do that, we set a new record for the average number of participants in our programs each month. Our average monthly participation reached 9,579 individuals. While program participation has grown 256% since 2004, our staff has only grown by 3 positions, which is a true reflection of the dedication and passion of the staff towards assisting military families. We cannot forget the wonderful support we receive from San Diego Military Commands, Service Agencies, foundations and other agencies assisting military families. I must also recognize the tremendous support provided by local television media in their coverage of our events and programs. FOX 5 and KUSI have covered events that gained us national coverage. We achieved other milestones in 2011. Operation Kid Comfort completed our 4,000th quilt with support from the dedicated volunteers of the American Sewing Guild and Tuesday Ladies Club quilters. Our monthly Neighborhood Exchange Program, that provides food to military families through a partnership with the San Diego Food Bank, served 1869 families in 2011, and the San Diego Community continued to respond to the needs of our Wounded Warriors and their families through donations to our operations at the Naval Medical Center. Our boards many accomplishments in 2011 included garnering over $300,000 for investment, realigning our board size and creating an Asset Development Committee, as well as updating ASYMCA bylaws. The ASY Board and Staff also negotiated our first year as a Stars & Stripes beneficiary which resulted in a $50,000 donation from the Stars & Stripes board for a total of $154,691 raised as well as great exposure throughout Southern California. As you can see this has been a very successful and satisfying year serving military families. We also recognize we cannot do this without support from donors and grants from trusts and foundations. We were most fortunate this year to meet a new threshold in revenue by exceeding $2.5 million and while our programs expanded and the numbers we served increased, we ensured that 89 cents of every dollar received went directly into programs. We are confident that we will continue to be innovative in 2012 to meet the needs of military families and enhance their lives as we continue to

MAKE MILITARY LIFE EASIER.

SAN DIEGO ARMED SERVICES YMCA2011 ANNUAL REPORT

2011 Board of Management

Officers
Chair: Kathie Zortman 1st Vice Chair: CAPT Dave Guebert, USNR 2nd Vice Chair: CDR Sandra Davidson, USN (Ret) Treasurer: VADM Tim LaFleur, USN (Ret) Secretary: MCPO Phyllis Barber, USN (Ret)

Executive Director
CAPT Paul B. Steffens, SC, USN (Ret.)

Board of Management
John W. Baer, Jr. RADM Mark Belmert, USN (Ret.) Jim Bedinger Elaine Boland Judge Earl Cantos CAPT Michael Caruso, USN (Ret.) James A. Chatfield II Beverly Conant Kristine Costa Francis A. Derby Ann W. Evans CAPT Richard Evert, USN (Ret.) Monika French Ned Garrigues, MD Judge David M. Gill E. Miles Harvey CAPT Peter F. Hedley, USN (Ret.) RADM Leendert R. Hering, USN (Ret.) William M. Heroman, MD Josi Hunt Gregory Johns Brian J. Lawler, Esq. Mike Madigan Lt. Col. R.E. McCreery, USMC (Ret.) Aynn McGuire Sam Merrick Judy Myers David Neer VADM John W. Nyquist, USN (Ret.) FORCM Karen OConnor, USN (Ret.) T.M. OReilly CAPT Peter Opsal, USN (Ret.) Victor Perez Christopher Pierce Dale Pursel John G. Rebelo, Jr. Robert E. Schmidt Lari Sheehan CDR Michael I. Turner, USN (Ret.) Col. Earl Wederbrook, USMC (Ret.) Pattie Wellborn RADM Guy Zeller, USN (Ret.) Alan Zuckerman

Program Participation in 2011

San Diego Armed Services YMCA programs reached 9,579 individuals each month in 2011 this is a 256% increase from 2004.

9000 8000 7000 6000 5000 4000 2008 7574 2009 7917 2010 9291 2011 9579

SAN DIEGO ARMED SERVICES YMCA2011 ANNUAL REPORT

Family Outreach/ Youth and Community Outreach

Family Outreach Programs- Paul Hartley Complex
Throughout 2011, the Family Outreach Department focused on two goals: increasing the attitude of gratitude amongst families participating in our programs, and critically evaluating and consolidating our services to ensure that our efforts are invested in the services where there is the most demand. The Family Outreach Department promoted the attitude of gratitude through simple suggestions- asking families to sign a card for a donor or fill out a thank you note after an event- but we could never have predicted the pattern that followed. Families had been waiting for a chance to say thank you and donors fully appreciated the simple gesture of having a family come up to them at an event with their own thank you card. Family Outreach ended 2011 with the SuperParent Holiday Program and it is a joy to share some of the wonderful feedback from families. One family shared: Thank you so much for your time and generosity! As my husband is in his second month of an eight month deployment, you have made this a wonderful Christmas for my family! Another family echoed this sentiment: Wow!! Thank you so much. Times are rough for us, but you all made it that much easier. This year, the SuperParent Holiday Program celebrated its 25th year and served a banner 1283 families with 2952 children. Throughout 2011, the Family Outreach Department continued to offer our popular monthly Neighborhood Exchange which provided a total of 1869 families and 8963 individuals with food to help stretch their budgets. Demand also remained high within our in-home clinical services and supportive services. In 2011, Family Outreach Social Workers accepted 529 counseling referrals, conducted 2141 home visits, and served an average of 32 families a month through our Supportive Services, which consist of Family Emergency Supplies, Respite Care, and transportation assistance. The three main areas where Social workers provided their clients clinical treatment in 2011 were Relationship Issues, Mental Health, and Child Abuse and Neglect. These are each areas that are critical in maintenance of family functioning. The Family Outreach Department has also seen a recent increase in wounded warrior families seeking counseling services and plans to offer more marital counseling for wounded warriors and their spouses in the coming year.

Youth & Community Outreach Programs- Paul Hartley Complex

2011 conveyed a year of positive change and growth within the Youth and Community Outreach (YCO) Department. The staff worked on two areas to fulfill our goal of continued Youth Development within military families: developing current programs with innovative ideas and implementing new programs. Military children and families endure an increased amount of emotional and social stressors due to the challenges associated with military life. YCO weekly programming: Mom & Tots, Playgroup, Kids Club and Craft and Conversation help alleviate these stressors and assist families in building a sense of community. YCO staff continued to develop the educational components of weekly programming by adding new learning curriculum and promoting literacy at home. The Operation Hero program successfully provided 87 children at 6 schools with character development skills to assist them with handling the challenges of military life. YCO continued to expand their service area by serving a new school, Vista La Mesa Academy, in 2011. With the addition of this school, YCO staff modified the curriculum to serve 6th, 7th, and 8th graders through our premiere Club Hero program. Summer also brought many exciting changes within our Camp Hero program. YCO staff served more military children bringing the total to 60, formed a new partnership with the ARTS for educational outings, and received assistance from Jr. Camp Counselors, graduates of our first teen Leaders in Training (LIT) program. The LIT program provided 12 military teens with the opportunity to practice and gain core leadership skills and basic job readiness knowledge. Throughout 2011, with financial support and strong partnerships within the community, military families were able to connect at YCO special events such as the Father & Daughter Dance, Operation Outdoors Family Camp, and Healthy Kids Day. Our Operation Kid Comfort program reached another milestone this past December, surging through the 4,000th quilt! With the assistance of the American Sewing Guild, a network of dedicated volunteers, the Operation Kid Comfort Program has supported over 2,200 military families as they endure the emotional struggles of deployments. At the end of the year, YCO was thrilled to bring 26 military families to the Armed Forces Bowl in Dallas, Texas as ASY Family Ambassadors. Families had the opportunity to enjoy a weekend together with complimentary flights, luxury hotel accommodations, and tickets to the game on behalf of Bell Helicopter. Spending a weekend with well deserving military families bonding as a unit was an amazing way to end 2011. SAN DIEGO ARMED SERVICES YMCA2011 ANNUAL REPORT

Naval Medical Center/ Active Duty Military Programs

Wounded, Injured and Ill- Naval Medical Center
In 2011, over 20,000 wounded, injured and ill patients, along with family members, benefited from the Armed Services YMCA programs and services offered at Naval Medical Center. Hospitalization can be lonely, stressful and overwhelming. At Naval Medical Center, the primary goal of ASYMCA staff and volunteers is to contribute to patients healing and wellness, and this is accomplished in a number of ways. The Therapy Dogs are always a welcome sight. The ASYMCA also offers recreation opportunities, such as laptops, movies, and craft projects, delivered to the patients bedside; and for patients with limited mobility or amputations, the ASYMCA has a supply of adaptive clothing with snaps and Velcro openings- thanks to Sew Much Comfort. Staff and Volunteers meet every wounded and injured service member air lifted to Naval Medical Center and also attend to the worried family members who accompany them. Our Warrior Care Initiative meets discretionary needs and supports the recovery of wounded warriors. Through this Initiative, the ASY is able to provide families with child care or financial assistance, and meet some specific needs. In addition to a generous anonymous gift, sources of funding for the Warrior Care Initiative include: Duncan Hunter Golf Tournament, Warrior Foundation, TriWest, Hotel Motel Association, San Diego Yacht Club, Navy Old Goats, Paws for Patriots and the Low Tide Ride and Stride. For patients with combat stress, the ASY sponsors several weekly programs, such as Art and Writing Workshops, Therapeutic Horseback Riding, and Warriors Giving Back volunteer opportunities; as well as many visitations and appreciation events. In 2011, the ASY facilitated 105 community sponsored events at Naval Medical Center and within the San Diego community. For patients who feel mentally overwhelmed or physically challenged, community events can be very therapeutic as they help patients successfully reintegrate and find their new normal. The ASY provides many special activities throughout the year for our Littlest Warriors, children with permanent disabilities or special needs, as well as wonderful special events for the entire family: Neonatal Intensive Care Reunion, Miramar Air Show Preview, San Diego Yacht Club Sailfest and a magical Holiday Party which was generously underwritten by Mission Valley Marriott.

Active Duty Military Programs- Naval Base San Diego

2011 was a very successful year for the Active Duty Programs Department. Throughout the year our dedicated staff provided the highest quality of programs to our San Diego military. We strive to create programs that will educate young service members and their families while making the transition to San Diego as stress free as possible. Through our briefings, Out & About Tours, Homecoming events, Military Volunteer Program and special events, we have accomplished this goal. In 2011 through the Military Volunteer Program, 2,695 active duty service members and their family members became actively engaged within the San Diego community. Through volunteer events such as Homework Helpers, Sunrise Senior Living Center, Feeding America San Diego, San Diego River Park Foundation, and many others, the Military Volunteer Program (MVP) logged 8,950.5 hours for our volunteers in 2011. Military volunteers are also crucial to the success of several ASYMCA programs and events, including the ASYMCA Neighborhood Exchange Food Distribution Program, the Father & Daughter Dance, and The Christmas You Missed Program. While 2010 was a successful year for the program, MVP continued to grow in 2011 as 1,200 additional service members participated. In support of our San Diego military, the Active Duty Program Department brings our Fun-Mobile out to Homecomings and events. This past year we celebrated Homecomings with thousands of families (a total of 6,450 individuals) while welcoming home several ships each month. In addition to Homecoming events, we have continued to provide Out & About tours to hundreds of new service members and have had the opportunity to connect service members to ASYMCA programs during briefs to nearly 1,000 military personnel. We look forward to another great year!

Volunteer Services Department - Naval Medical Center

The Volunteer Services Department proudly reached its goal of more than 35,000 hours in 2011. More than 400 civilian volunteers devoted themselves to the ASY Mission. Volunteer activities include C5 MedEvac & Family Support, Patient Recreation, Ward Visitation & Donation Distribution, Neighborhood Exchange, Operation Hero and YES, as well as many YCO and Family Outreach Programs. Finally, our special events rely heavily on the support of ASYMCA volunteers. Without volunteers we would be unable to host special events such as the Wounded Marines Golf Tournament, NICU Reunion, Military Appreciation Day at the Drew Brees Golf Classic, Feed the Children, Christmas You Missed, Thanksgiving in the Wards, SuperParent Holiday Program and the ASY Sub Specialty Christmas Party. SAN DIEGO ARMED SERVICES YMCA2011 ANNUAL REPORT

2011 Special Events

Father and Daughter Dance
Camo for Kids at USD Valentines Day Party for Spouses of Deployed ASYMCA/ USO Golf Classic Service Providers Conference

Healthy Kids Day

Cox Celebrity Championship hosted by Drew Brees Wounded Warrior Day Cox Celebrity Championship hosted by Drew Brees Military Appreciation Day Annual Wounded Warrior Golf Tournament Stuff a Bus for Military Families Displaced by Japan Earthquake 2nd Annual American Freedom Festival San Diego

Neo-Natal Intensive Care Unit (NICU) Reunion

Volunteer Recognition Luncheon Stars and Stripes Fishing, Golf, and Music Festival

The Christmas You Missed

Big Bay 4th of July Fireworks Show 4th of July Freedom Festival at NMAWC Base Montevista Mother Daughter Tea

Ombudsman/ Family Readiness Volunteer Recognition Lunch

Operation Liberty Call Americans Feeding Americans Event with Feed the Children Holiday Treasures Craft Fair Bike Giveaway with Ernst & Young San Diego Yacht Club Operation Holiday Helping Hand MonteVista Holiday Party for Military Families

SuperParent Holiday Program with the Spiva Family Foundation

Bonita Optimist Club Holiday Dinner Giveaway Sub Specialty Christmas Party for Military Families Christmas at the Hard Rock Caf for Deployed Families Starbucks Coffee for the Troops Ongoing Events

KUSI Shopping Spree with Union Bank and the YMCA of SD County Computer Giveaway with Computers to San Diego Kids Neighborhood Exchange Monthly Food Distribution Program

The San Diego Armed Services YMCA would like to thank our 2011 Corporate Partner Members for their support!

Sutherland Management Company

SAN DIEGO ARMED SERVICES YMCA2011 ANNUAL REPORT

2011 Fiscal Report

Revenue: Contributions Partner Membership Special Events Legacies and Bequests Grants Rental Income Program Investment Income Misc. Revenue/ Rents Intra-Y Rev Allocations Contributed Facilities Contributed Materials Total Revenue Expenses: Salaries/ Wages Health, Retirement & Other Benefits Donated Services, Materials & Facilities Occupancy, Insurance & Taxes Utilities Supplies Postage and Shipping Legal Fees Interest Computer & IT Services Professional & Other Contract Services Rentals, Repairs & Maintenance Outside Printing Graphics & Advertising Travel & Conferences Program Events Awards & Grants Gifts & Contributions Support Payments Membership Dues Other Expenses Depreciation Total Expenses Net Revenue/ Loss 328,521 120,827 406,708 0 558,171 1,073,213 1,490 23,241 15,801 48,500 92,064 872,644 3,541,180 1,069,278 255,358 964,708 42,517 13,821 14,238 5,126 21,567 32,055 14,104 3,293 43,516 10,182 33,231 676,406 11,223 0 57,180 1,850 233 174,487 3,444,373 96,807

SAN DIEGO ARMED SERVICES YMCA2011 ANNUAL REPORT

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Contact & Location Information

ADMINISTRATIVE HEADQUARTERS MURPHY CANYON FAMILY OUTREACH DEPARTMENT YOUTH & COMMUNITY OUTREACH DEPARTMENT San Diego Armed Services YMCA Paul Hartley Complex 3293 Santo Road, San Diego, CA 92124 Phone: 858.751.5755 ~ Fax: 858.751.5769 ______________________________________________________ ACTIVE DUTY MILITARY PROGRAM DEPARTMENT Naval Base San Diego Building 71, San Diego, CA 92136 Phone: 619.232.9084 ~ Fax: 619.232.0427 _____________________________________________________ WOUNDED, INJURED AND ILL PROGRAMS Naval Medical Center San Diego Building 1, Ground Floor 34800 Bob Wilson Drive, San Diego, CA 92134 Phone: 619.532.8156 ~ Fax: 619.532.6824 _____________________________________________________ WWW.MILITARYYMCA.ORG ______________________________________________________________________

SAN DIEGO ARMED SERVICES YMCA2011 ANNUAL REPORT