Level 3 Managed Router Service

Enhance WAN Connectivity with DIA and IP VPN Services

MANAGED AND VALUE-ADD SERVICES
Level 3 Managed and Value-Add services provide customers access to the same level of expertise that enables the cost-effective management and protection of the Level 3 telecommunications network. We make it easy for customers to benefit from working with a single provider on one of the largest, most advanced networks in the industry.

Do you need to enhance the availability, performance and efficiency of your WAN network operations without increasing IT resources? And do you need the ease of a single point of contact for end-to-end management of your service, all the way to your premises? The Level 3 Managed Router service provides turnkey management of your WAN routers to address these needs. The service includes installation, configuration, monitoring, management and maintenance of the routers, with optional security packages providing secure remote access to your network and Unified Threat Management (UTM).The Managed Router service is a value-added option to the Level 3 Dedicated Internet Access (DIA) and Level 3 IP VPN services.

Business Solutions
Protect Network Performance and Availability: Extend expert monitoring and management resources to your premises routers Boost Productivity: Offload router management from your in-house IT resources to free them for other tasks Enhance Efficiency and Ease Support: Provide a single point of contact for the end-to-end management of your Level 3 services Enable Better Service: Improve network performance and customer operations that depend on the network Allow Remote Access while Increasing Protection: Regulate the traffic flow via the optional security packages

The Level 3 Managed Router service provides turnkey management of customer WAN routers, including installation, configuration, monitoring, maintenance and managment.

Optimize IT Spending: Processes and monitoring tools help you reduce performance issues, potentially decreasing customer management and support costs

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www.level3.com europe@level3.com

Technical Features / Capabilities

FEATURES
24 x 7 Network Operations Center (NOC) and Trouble Management Through proactive device and network monitoring and reporting Equipment Fulfillment Including staging, configuration, installation, and maintenance (break/fix) Expert Know-How With the hands-on experience and product certifications necessary to support top service Service Management Web Portal For network health information ranging from near real-time reports and service-planning data to customer-care documentation Service Level Agreements For trouble detection and management, hardware repair and replacement, and site failure

ADDITIONAL SECURITY OPTIONS

Integrated Firewall: provides a single-device security and routing solution to help protect the WAN entry point into your network. Level 3 SM Secure Access: provides remote access connectivity to users through the router via IPSEC tunnels Unified Threat Management (UTM): optional bundle of security features covering Anti-Virus (AV), Intrusion Detection and Protection (IDS/IPS), web-filtering and Anti-Spam (AS).

Why Choose Level 3 for Managed Router Service?

Premier service with the convenience of a single provider World-class network and technical expertise to help you keep pace with change Flexible service options to fit your network and business needs Optional security packages to help ensure remote access and safeguard your network and data

MANAGEMENT
Proactive 24 x 7 monitoring of all devices Fault notification and isolation Fault problem management Near real-time network and device performance reports via the web-based portal Includes moves, adds, changes or deletes (MACDs).

ABOUT LEVEL 3
As a leading international provider of fiber-based communications services, we are dedicated to helping our customers keep pace with the demands of an increasingly networked world. We couple a broad service portfolio with one of the worlds most scalable end-to-end networks to deliver a set of solutions built for the 21st century. To find out how Level 3 can be your single-provider solution for all of your business needs, contact us today: +44 (0)20 7954 5454 Europe@level3.com www.level3.com

2011 Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications and the Level 3 Communications logo are either registered service marks or service marks of Level 3 Communications, LLC and/or one of its Affiliates in the United States and/or other countries. Level 3 services are provided by wholly owned subsidiaries of Level 3 Communications, Inc. Any other service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners.