BUTTONS ON YOUR PHONE DN KEY The Directory Number is your main phone number or the identity of a telephone set.

. Also called the extension number, the DN key is the green/teal line key on your set. ROLLOVER KEY The Rollover key is your back-up or second line for your set; it cannot be called directly, but this line can be used to place outgoing calls. The system is programmed so that if you are busy on your primary line, a second call will rollover to this additional line. This allows you to handle multiple calls at once. GOODBYE This key is used to hang up or disconnect. HOLD This key is used to put someone on hold. To take a call off of hold, press the DN key next to the flashing indicator. HANDSFREE handset. A feature you can use to place calls without lifting the

MUTE This feature can be used to mute the microphone on your set while using handset or handsfree operation. When muted, the LED beside the mute key will flash. To deactivate the mute feature, press the mute key again. HEADSET This key is used to toggle the headset mode on and off. VOLUME CONTROL BAR The volume control bar is used to adjust the volume of the handset, the headset, or the handsfree speaker. DISPLAY KEYS These four keys are located directly below the LCD display and are used during feature operation and programming. When an option is available, it is shown in the bottom line of the display. Press the display key directly under the appropriate display prompt to activate that feature. SHIFT This key allows you to access the second layer of the programmed DN/Feature keys. MESSAGE This key allows you to access your voicemail.

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INDICATORS ON YOUR PHONE ACTIVE CALL The DN/line has an active call on this telephone. RINGING A flashing indicator represents an incoming call to the DN/line. HOLD A slow flashing indicator represents a call on this line is on hold. ACTIVE BUTTON The feature assigned to this button is active. DIALING INSTRUCTIONS To Answer an Incoming Call 1. Lift the handset or press the handsfree key 2. You are connected to the incoming ringing line To Place an Internal Call 1. Lift the handset or press the handsfree key 2. Dial the desired 4-digit extension number To Place an External Call 1. Lift the handset or press the handsfree key 2. Dial 9 plus the desired external number Using Last Number Redial 1. Lift the handset and press the DN key 2. The last number you called will be dialed or 1. Press the DN key twice 2. The last number you called will be dialed handsfree TRANSFER With the caller on the line, press the TRANSFER display key DIAL the extension number of the person you wish to transfer the call to If you wish, you may announce the caller in privacy Press the CONNECT display key to complete the transfer

1. 2. 3. 4.

NOTE: Before pressing the CONNECT display key, you can press the SWAP display key to switch between talking with the original caller and the new caller. If you misdial or get voicemail, press GOODBYE then the DN key next to the flashing indicator to return to the original caller. TRANSFER AN OUTSIDE CALLER DIRECTLY TO VOICEMAIL

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With the caller on the line, press the TRANSFER display key DIAL the Express Messaging access number, 8567 3. DIAL the extension number of the person you wish to transfer the call to 4. Press # 5. Press the CONNECT display key to complete the transfer
1. 2.

CONFERENCE
1. 2. 3. 4.

With the caller on the line, press the CONFERENCE display key DIAL the number of the person you want to add into the conference When the call is answered, press the CONNECT display key Repeat to add additional parties

CALL PARK
1. 2. 3.

With the caller on the line, press the PARK display key NOTE the 3-digit PARK number in the display (XXX-XXX) Press the OK display key

CALL PARK RETRIEVAL

1.

From any telephone, lift the handset and dial the 3-digit PARK number

CALL FORWARD To Activate Call Forward 1. Without lifting the handset, press the FORWARD display key 2. DIAL the number where you wish your calls to be forwarded 3. Press DONE display key to activate call forward To Cancel Call Forward 1. Press the CHECK FORWARD display key 2. Press the CANCEL FORWARD key

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CALL FORWARD DIRECTLY TO VOICEMAIL To Activate Call Forward 1. Without lifting the handset, press the FORWARD display key 2. DIAL the Voicemail access number 5000 3. Press DONE display key to activate call forward To Cancel Call Forward 1. Press the CHECK FORWARD display key 2. Press the CANCEL FORWARD key AUTODIAL

To Program an Autodial Number

Without lifting the handset, press an available AUTODIAL key Enter the telephone number you wish to store, including 9 if needed 3. Press the AUTODIAL key again to save the entry
1. 2.

To Place an Autodial Call 1. Lift the handset 2. Press the AUTODIAL key you wish to call PERSONAL SPEED CALL

To Program a Speed Call Number

Without lifting the handset, press the SPEED CALL key 2. Enter the two-digit speed call CODE you wish to program (00-19) 3. Enter the telephone number you wish to store, including access if needed 4. Press the DONE display key to save the entry
1.

To Place a Speed Dial Call 1. Lift the handset, press the SPEED CALL key 2. Enter the two-digit speed call CODE you wish to call (00-19) SYSTEM SPEED CALL To Place a System Speed Dial Call 1. Lift the handset, press the SYSTEM SPEED CALL key 2. Enter the three-digit speed call CODE you wish to call (000-999)

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OPTIONS The OPTIONS key allows you to customize certain characteristics of your phone. Screen prompts take you step-by-step through the procedures and keep you informed on the status of various features such as: Language (Do Not Access) Change Feature Key Label (change the name on programmable DN/feature key) 1. Use the arrow key to highlight CHANGE FEATURE KEY LABEL 2. Press the SELECT key 3. Change Feature Key Label should be highlighted, press SELECT again 4. Press the programmable LINE/FEATURE key you want to change 5. Use the keypad to enter the letters, the arrow keys to move the cursor 6. Press the DONE key to save changes 7. Press the QUIT key to exit Options Screen Contrast (adjust the contrast of the LCD display) Volume Adjustment of the following: 1. Ringer 2. Buzzer 3. Speaker 4. Handset 5. Headset 6. Handsfree Ring Type (select from one of four rings) Call Log Options (choice of calls to be logged, new call indicator off or on) Call Timer Enable (times how long you are on each call) Date/Time Format (select format for your date and time display) Key Click Enable (enables a clicking sound when dial pad digits are depressed) * On-Hook Default Path (Do Not Access) * Display Diagnostics (Do Not Access) NOTE: Use the NAVIGATION keys to select your choice and press the DONE key to save the changes. Press the QUIT key to exit the options menu.

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DIRECTORY/LOG This key allows you to access your Personal Directory, Callers List and Redial List. The Call Log feature provides access to the name and number of incoming calls. The incoming calls are stored in order of date and time received. The M3904 Call Log holds up to 100 entries for incoming calls in the Callers List and 20 outgoing calls in the Redial List. The M3904 can Copy a number from the callers log and store it in the Personal Directory. The Personal Directory allows you to add, delete, search, and change any entry. The Personal Directory holds up to 100 entries. To Add A Number To The Directory: 1. Press the ADD NEW key 2. DIAL the new name using the dial pad 3. Press the NEXT key 4. DIAL the telephone number using the dial pad (Be sure to include the 9.) 5. When you are finished entering all of the digits, press the DONE key 6. Press the QUIT key to exit the Directory. To Copy A Number To The Directory: 1. Use the navigation keys to highlight the name or number you want to copy 2. Press the COPY key 3. When the prompt asks Copy to?, press the DIRECTORY key 4. Press NEXT to copy without editing the name, edit the number if needed

OR

Press CLEAR to make changes to the name before saving, use the dial pad to enter the name, press the NEXT key and make changes to the phone number if needed. 2. Press the DONE key. The entry is saved to your Personal Directory. 3. Press the QUIT key to exit the Directory.
1.

M3904 User Guide - version 6.17.2004