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SAP CRM 2007

Detailed View Presentation

Trade Promotion Management


Part Two: Funds Management

Business Process Overview

1. Business Process Overview 2. Current Solution 3. Appendix

SAP 2007 / Page 2

Consumer Products Business Process


Board / Executive
Strategic Targets

Marketing

Brand Targets

Brand Plan

Marketing Plan Reconciliation

Sales

Sales Targets

Top Down Sales Plan Bottom Up Sales Plan

Trade Promotion Plan

Claims Management

Logistics

Demand Plan

Supply Network Plan

Production Plan

Financials

Investment Plan

Financial Statement Plan

Funds Management

Drill down of TPM Business Process


BPS Applications

Develop Overall Channel and Customer Plans:


Planning Customer Total and Target Volume

Trade Promotion Plan:


Long-term Short-term Tactics Objectives Templates

Claims Management

Inputs
Brand Plan Category Plan Marketing Calendar Historical Analysis

Product Categories Month Profitability

CRM

Develop Key Customer/Product Category:


By period, events, terms and conditions Agreements

Top Down Sales Plan Bottom Up Sales Plan

Trade Promotion Plan

Claims Management

Funds Management

Agreement Acceptance and Promotion Plan

Funds Management

Process Overview:

1. Headquarter Planning
Consensus Plan Sales Budgeting Schedule Creation

2. Account Planning
Pre-analysis Event Planning Promotion Planning

5. Evaluation & Analysis


KPI Reporting Syndicated Data Funds Tracking

4. Retail Execution, Validation & Settlement


FSR support Invoicing Payments

3. Sell-in & Negotiation


Proposal generation Demand planning Flexibility

Process Overview:

1. Headquarter Planning
Consensus Plan Sales Budgeting Schedule Creation
Budget

Trade Funds Management

Planned, Committed, Accrued

2. Account Planning
Pre-analysis Event Planning Promotion Planning

5. Evaluation & Analysis


KPI Reporting Syndicated Data Funds Tracking
Budget tracking

Trade Promotion Management

Trade Funds Management

4. Retail Execution, Validation & Settlement


Planned, Committed, Accrued

3. Sell-in & Negotiation


Proposal generation Demand planning Flexibility

FSR support Invoicing Payments

Process Overview:

1. Headquarter Planning
Consensus Plan Sales Budgeting Schedule Creation

2. Account Planning
Pre-analysis Event Planning Promotion Planning

5. Evaluation & Analysis


KPI Reporting Syndicated Data Funds Tracking
Finalization

Prepayments

Trade Claims Management

Schedule Payments
Trade Claims Management

4. Retail Execution, Validation & Settlement


FSR support Invoicing Payments

3. Sell-in & Negotiation


Proposal generation Demand planning Flexibility

Deductions Invoices Direct Payments

Current Solution

1. Business Process Overview 2. Current Solution 3. Appendix

SAP 2007 / Page 8

Process Overview:

1. Headquarter Planning
Consensus Plan Sales Budgeting Schedule Creation
Budget

Trade Funds Management

Planned, Committed, Accrued

2. Account Planning
Pre-analysis Event Planning Promotion Planning

5. Evaluation & Analysis


KPI Reporting Syndicated Data Funds Tracking
Budget tracking

Trade Promotion Management

Trade Funds Management

4. Retail Execution, Validation & Settlement


Planned, Committed, Accrued

3. Sell-in & Negotiation


Proposal generation Demand planning Flexibility

FSR support Invoicing Payments

Trade Funds Management

Trade Funds Management (TFM) is a CRM based application that enables you to set up and manage fund programs and funds, thus allowing to plan and track how you spend your money for trade. TFM is integrated into: TPM Trade Promotion Planning MDF Market Development Fund Initiatives CRM Claims Management SAP NetWeaver Business Intelligence ERP Financials (CO-PA, Accruals) APIs to integrate external business planning and forecasting tools

Trade Funds Management

Top Down Sales Plan Trade Promotion Plan Claims Management

Bottom Up Sales Plan

Funds Management

Trade Funds Management

Plan, fund and track trade promotion spending:


Multi-dimensional set-up of discretionary budgets with the framework to support performancebased live accruals Detailed tracking and auditing of all funds transactions Full budget check capabilities for planning and settlements Full checkbook capabilities Full accrual management capabilities

Funds Management Main Features

Multi-dimensional set-up of discretionary budgets with the framework to support performance-based live accruals Definition of fund plans Manual set-up and allocation in CRM Import from external planning and forecasting tools like SAP BPS Detailed tracking and auditing of all funds transactions Sarbanes-Oxley and FASB accounting standard compliant Full visibility into planned, committed, accrued, settled, paid, etc. values Fund checkbook view for accounts, categories and organization units Full budget check capabilities for planning and settlements Full checkbook capabilities Full financial accrual management capabilities The accrual management allows detailed bottom-up accrual calculations based on promotions or fund budgets, and triggers them in ERP FI/CO

Funds Management: Current Solution


Trade Funds Management
Fund Types and Allocation Rules Funds Plans, Funds and Budget Distribution Funds Determination and Accruals Period-end Processing

SAP 2007 / Page 14

Funds Management Process

Fund Type

A fund type defines: Fund category (e.g. fix/variable) Whether budget is accrued and how it is accrued Calculation frequency Calculation method Accrual Base All funds that are tied to a certain fund type will follow the pre-defined rules of that fund type Fund types are set-up for different purposes to separately track budgets within the Funds Management process. Examples for fund types are: Audio/Video, Base, Travel Bill back, Display, Off-Invoice

Fund Type - Configuration


Fund Category: Fixed vs. Variable Accrual profile: Fixed vs. Variable

Expense Type is a categorization according to the purpose, e.g. Displays Advertising Shelf space Assignment Expense Type to Fund Type done in IMG

Fund Type Configuration (continued)

Customer and Product Dimension

Fiscal year variant And currency

Fund attribute matches the fund attribute assigned to the fund type.

Territory check

Number range For Fund Postings

Associating Funds Plan to a Promotion

Funds Plan

Trade Promotion

Trade Spends

Product

Funds Plan Association to a TP

Funds Plan group funds for a fiscal year Funds Plan is an attribute for a TP and this attribute is later used in Fund Determination Funds plan for a TP can be either:
Determined

BAdI:
Default implementation to use Currency and Sales Area Default Funds Plan if unique

F4 help Search on multiple attributes of the Funds Plan

Only Released Fund plans to be retrieved by search

Fund Association on a Trade Promotion: Different Levels


Funds Plan Trade Promotion

Fund

Fund

Trade Spends

Product

Fund

Fund

The level at which funds are associated on a promotion is driven by how the funds are setup Brand specific Trade Spend specific

Funds Can Be Associated To One Of The 4 Levels


A customizing setting to determine at what level funds can be associated

Customizing Setting: Fund Association Level Promotion Type Price Reduction Scan Based Fund Association Level Trade Spend Product

When a Promotion is created, the system looks up the customizing setting to determine the fund association level UI will be dynamic and display fund information only at the appropriate level - Ex: If Fund Association Level is Product, then user will not see any fund information at the Trade Spend level. Default is Trade Spend level if customizing setting is not maintained Funds can be associated at only one level (exception discussed in Fund Usages)

Fund Association at Root Level

Fund Association at Product Level

New Fund Field on Product Group, Product, Product Category, Product Segment Assignment blocks. In Edit mode for the assignment block, F4 Value for this field will invoke the fund determination procedure

Fund Association at Trade Spend Level

New Fund Field on planning assignment block In Edit mode for the assignment block, F4 Value for this field will invoke the fund determination procedure

Fund Association at Intersection Level

Billback Event Related Off-Invoice Star Cookies Gatorade Sport F1 F3 F4 Star Chocolates Gatorade Energy F1 Star Chips Tropicana OJ F2 F5
A new assignment block on the trade promotion overview page. Editable only if Fund Association Level is set to Trade Spend Product The cells where Fund information is visible is editable. Fund determination is fired whenever Value Help is accessed Expense Types are displayed as columns instead of Trade Spends

Fund Association Can Be Manual or Automated

Key Account Managers can associate funds manually at the appropriate level
F4 Value help for funds will display a result based on fund determination

Display 10 funds in the F4 Value Help. Provide navigation to next 10 and so on

Funds association can be automated as well when trade promotion status is set to Released

Associate Funds At The Appropriate Level

When Fund Determination is invoked via Automation: The system determines the funds at the intersection level - Errors if fund cannot be determined Looks up the Fund Association Level customizing setting to associate funds at the appropriate level

Billback Event Related Off-Invoice Star Cookies Gatorade Sport F1 F3 F4 Star Chocolates Gatorade Energy F1 Star Chips Tropicana OJ F2 F5

Invoke the complete Fund Determination procedure for each of the cells

Funds Management: Current Solution


Trade Funds Management
Fund Types and Allocation Rules Funds Plans, Funds and Budget Distribution Funds Determination and Accruals Period-end Processing

SAP 2007 / Page 29

Funds Management Process

Funds Plan

A framework for the funds set-up defines fundamentals like: validity period currency and others attributes that all funds have in common

Group funds to a logical unit, e.g. US Trade Funds 2007

Funds Plan

Create Funds Plans Manually or by copying of existing Funds Plan For different areas and purposes
Fund

Funds Plan Overview Page

Navigate to Funds Overview Page

Available Columns: Employee Responsible Account Hierarchy Node Created on Created by

Funds

A fund specifies a container for budgets

Available for a specific reason during a specific planning period, e.g. Kroger Star Cookies

Fund is identified by Funds Plan Fund Type Fund Attributes


Budget

Fund

Fund Overview Page

Fund Attributes section will dynamically show only those attributes which are required for the Fund Type selected above.

Additional customized key values can be displayed here (Checkbook configuration)

Fund Overview Page (Assignment Blocks)

Navigate to Budget Postings Overview Page

Navigate to Fund Usage Overview Page

Navigate to Application Object Overview Page.

Set-up Funds Plan

A Finance personnel creates a funds plan. Funds Plans may also be created via an external application

User can add additional information, e.g. maintain notes, attach documents, assign involved parties, select sales area

Change Funds Plan Status

Finance personnel changes the status to Released in order to assign funds.


New

Release Lock Locked Release Close Close Released

Release

Closed

Archive

Archived

Create Fund
A Finance personnel creates a fund Funds may also be created via an external application

User can add additional information, e.g. maintain notes, attach documents, assign involved parties, select sales area

Fund Status
Finance personnel changes the status to Released in order to make the funds available for consumption.

Fund Status
New Initial status when a fund is created. You cannot post any budget yet. All fields are still modifiable and you can still delete the fund. Preliminary You can switch a fund from status [New] to [Preliminary], to start setting up budgets. Fund is not yet consumable. You cannot delete it any more, but need to cancel it instead. Preliminary funds are not active for accruals yet. Released Once a fund is released, all transactions are allowed you can prepay, plan, accrue and settle from the fund. Note that you can cancel a fund only after you have zeroed out the budget. Accruing funds are now active for the accrual process.

Fund Status

Locked A released fund can be locked at any time, to temporarily disallow budget changes and budget consumptions. Accrual processes continue, and fund usages for locked funds can still be closed. The fund can be released again by reactivating it. Cancelled A preliminary fund, which for some reason is not to be released, can be canceled. When the fund was released before, you need to manually set the budget to zero before. The fund can be reused by reactivating it (set status to Preliminary). Closed Funds are closed at the end of their life cycle. This can be a manual or automated process. As part of standard, there will be no automatic process to close funds.

Mass Copy of funds


A finance personnel can copy over the funds of an existing Funds Plan, with or without the initial budget or actual used budget, into a new Funds Plan. Initial Budget: three possible values: None - no initial budget postings. Initial Budget - the initial budget posting is equal to the total budget which was assigned to the fund. Actual Consumption - the initial budget posted to the new fund is the total Spent amount of the fund being copied.

Funds Management Process

Budget

A budget can be either allocated or accrued on any level in the hierarchy (customer, product, and marketing organization) or combinations of these. Budget Postings are used to create or change budgets in the funds Budget Updates are used to deposit or withdraw budget from a fund, initially or at a later point in time. With Budget Transfers budget can be distributed between different funds.

Budget Update Overview Page

First line item is defaulted if budget posting has been created from the fund overview page

Available Columns (in Personalization) - Funds Plan ID - Funds Plan Description - Accrual Balance - Approved Claim - Available-to-Spend - Chargeback Balance - Expensed - Expired - Pending Budget - Prepaid Balance - Prereserved - Remaining Cash - Reserved - Settled

Distribute Budget > Budget Update


In order to deposit budget in funds the Finance personnel creates a budget posting. Funds may also be filled via an external application.
Star Chips

User can add additional information, e.g. maintain notes, attach documents, assign involved parties, select sales area

External Funds services functionality supported


Mass creation of funds plans Mass creation of funds Change of funds plans Change of funds FPO (create funds, update budget through the fund postings API) BPO (create funds, update budget through the budget postings API)

Funds Plan Overview after Budget Update


Budget has been distributed to the selected funds in the budget update.

As seen on previous slide showing the Budget Update, the amount of the Budget Posting line item matches the amount on the Funds Plan Overview. Budget can be visualized in the Fund Checkbook as well, as seen in the next slide

Star Chips

Funds Checkbook
Checkbook An overview of all the key figures that are calculated based on the value categories maintained for a fund A financial report that rolls-up all of the value categories at a certain level

Key figures in Checkbook


Key Figure Budget Prereserved Reserved Value Category Budget Prereserved Reserved Updated By Budget Posting Trade Promotion TP Use in TPM Budget usually provided for a full fiscal year. Budget amount requested for a TP, which is not yet approved. Budget amount reserved for TP, which are approved and released. When a TP is approved, Prereserved is decreased and Reserved is increased. Amount financially accrued. Amount approved on a claim. Replaces the Pending amount. Amount is settled, i.e. the settlement is sent to ERP. At the same time, Expenses are debited and corresponding accruals are released. Amount written off. This is a special type of expense. Amount prepaid.

Accrual Balance Claimed Settled

Accrual Balance ApprovedClaim Settled

Settlement, Accrual Run Claim Settlement

Write-Off Prepaid

(WrittenOff) Prepaid Balance

Write-Off Settlement

Exchange Budget between funds Budget Transfer


A Finance personnel creates a budget transfer to exchange budget between funds (more budget for Rema Drink needed). User can add additional information, e.g. maintain notes, attach documents, assign involved parties, select sales area Guided flows available for the budget transfer

Budget Transfer - wizard

Budget Transfer - wizard

Budget Transfer - wizard

Budget Transfer - wizard

Budget Transfer Overview Page

Available Columns (in Personalization) - Budget -Funds Plan ID - Funds Plan Description - Transfer % - Expired - Approved Claim - Available-to-Spend - Chargeback Balance - Expensed - Pending Bdgt Reduct. - Prepaid Balance -Prereserved -Remaining Cash - Reserved - Settled - Written Off - Accrual Balance

Fund Postings

All value flows are captured in Fund Postings, like e.g. changes to budgets, planned and reserved values, prepay and accrual balances, and expensed and settled amounts Changes to budgets, fund usages or actuals are captured in Fund Postings, producing a line item based audit trail like in a financial system.

$ +100.000 Budget Update $ - 15.000 Trade Promotion, Spend Type Billback -> Budget reserved $ $ $ - 10.000 Prepayment - 5.000 Direct Payment + 20.000 Chargeback

Fund Posting Overview Page

Available Columns (in Personalization) - Transaction Amount - Transaction Currency - Budget Expiration Date - Account - Account Hierarchy Node - Fund Usage Type - Distribution Channel - Division - Expense Type - Fund Type - Fund Usage Description - Fund Usage ID - Product - Product Group - Territory - Service Organization

Attributes (Value categories)


Monies are attributed to the following states: Accrual Balance Approved Claim Budget Chargeback Balance Expensed Expired Pending Budget Reduction Pending Chargeback Pending Claim Pending Prepayment Pending Prepayment Reduction Pending Write-Off Prepaid Prepaid Balance Prereserved Released to Settle Reserved Settled Write-Off

Funds Management Values Flows

Tracks the movement of money (value) in various processes Budget transfers and update Budget reservations Prepayments Accruals Claims Settlements Chargeback Write-off
Claim submission Settlement Budget update Trade planning

Trade Promotion lifecycle

Accrual run

Prepayments

Business Process and Value Flows

Business Process
Budget Update (F1)
Setup TP & approve (TPM1)

Release Approve TP TP (TPM1) (TPM1)

Create Claim Value Flows

Route for
Approval

Approved

Claim

Claim Settled

Fund Value Categories

F1

Budget
Fund Usage Value Categories

Prereserved

Reserved

Open Claim

Pending Claim

Approved Claim

Release to Settle

Settled

TPM1

Fund Usage

Fund usages are used in Funds Management to reserve parts of fund budgets. All fund consumptions are represented in the system by fund usages. The funds can be reserved for: Claims Settlements Prepayments Direct Payments Reservations Chargebacks Fund usages contain accrual information, such as the accrual profile, accrual dates, and the current accrual balance.

Fund Usage

Fund Usage is the consumption of a Fund through: Trade Promotion MDF initiatives (reservations)

Fund Usages can be claimed against, accrued and closed after the last claim is made to return unconsumed budget and accruals.

Fund Usages Concept

Fund 1 Product: Chips Customer: Gro4U


TP1 Chips $12,500

$12,500 Budget: $100K, Reserved: $0

Fund 2 Product: Cookies Customer: Gro4U


TP1 Cookies $17,500

Budget: $200K, Reserved: $0 Budget: $200K, Reserved: $17,500

Fund Usages

Trade Promotion TP1: Gro4U Miami, 2007-09-01 to 2007-09-30 Product Price Reduction $1.25 / case $1.75 / case Planned Scan Volume 10,000 cases 10,000 cases Spend type Billback $12,500 $17,500 Fund

Chips Cookies

Fund 1 Fund 2

Fund Usages Provide The Ability To Track Consumption Against A Promotion


Fund 1 Product: Chips Customer: Gro4U
TP1 Chips $11,000 $12,500 Budget: $100K, Reserved: $12,500, Budget: $200K, Reserved: $12,500, Budget: $100K, Reserved: $0, Settled: $11K Settled: $0 Settled: $0

Fund 2 Product: Cookies Customer: Gro4U


TP1 Cookies $16,000 $17,500

Budget: $200K, Reserved: $17,500, Budget:$200K, Reserved: $17,500, Budget: $200K, Reserved: $0, Settled:$16K Settled: $0 Settled: $0

Fund Usages

Consumption against a promotion


Trade Promotion TP1: Gro4U Miami, 2007-09-01 to 2007-09-30 Claim 1: Gro4U Miami 2007-10-15 Product Promotion TP1 Chips Cookies TP1 Price Trade Spend Reduction Billback $1.25 / case $1.75 / case Billback Planned Scan Product Volume Chips cases 10,000 10,000 cases Cookies Spend type Amount Billback $11,000 $12,500 $17,500 $16,000 Fund Fund 1 Fund 2

Fund Usage Overview Page


Available Columns (in Personalization) - External - Fund Type - Product - Product ID - Product Category ID - Product Group - Product Group ID - Pending Claim - Pending Prepayt Redn - Pending Prepayment - Pending Write Off - Prepaid - Prepaid Balance - Prereserved - Chargeback Balance - Expensed - Accrual Balance - Released-to-Settle - Written Off - Account Hierarchy - Account

Fund Usages Ensure Reservation Of Fund Budget


Fund 1 Product: Chips Customer: Gro4U Fund Type: Null Fund 2 Product: Cookies Customer: Gro4U Fund Type: Null
TP1Chips Potato/BB $12,500
TP1-Chips Potato/ Display $5,000

Budget: $100K, Reserved: $0 $17,500

TP1-Cookies Choc/BB $17,500

TP1-Cookies Choc/ Display $10,000

Budget: $200K, Reserved: Budget: $200K, Reserved: $27,500 $0

Billback Fund Usages

Display Fund Usages


Trade Promotion TP1: Rema Store, 2007-09-01 to 2007-09-30 Product Price Reduction $1.25 / case $1.75 / case Planned Scan Volume 10,000 cases 10,000 cases Spend type Billback $12,500 $17,500 Spend Type Display $5,000 $10,000

Chips Cookies

Planning Grid and Fund Usage

Planning Grid and Fund Usage should always be in-sync


Fund Usages are created finally from the information in the planning grid Customizing setting to define mapping between Expense Type and Key Figure to be used in creating fund usages.

Sample Customization Setting


Expense Type Display BB-Scan Key Figure 0DISAB 0BBSC

Planning Grid

Fund Usages

Fund Usage Structure


Billback

TP1 for Kroeger Ottawa

Gatorade Sport Tropicana OJ Gatorade Energy

Fund F2 F3 F2

Amount $2,400 $4,000 $3,100

Event Related Fund Amount F1 $1,000 F1 $2,000

Fund: F1 Spend: ER Product: Gatorade Customer: Kroeger

Fund Usages Fund Usage 1 C u s to m e r Expense Typ e R e f O b je c t Fund F1 F1 K ro g e r O tta w a E v e n t R e la t e d TP1 (s) P ro d u ct G a t S p o rt G a t E n e rg y Am ount $ 1 ,0 0 0 $ 2 ,0 0 0

F u n d U s a g e 1 Item

Fund: F2 Spend: Billback Product: Gatorade Customer: Kroeger

Fund Usage 2 C u s to m e r Expense Typ e R e f O b je c t Fund F2 F3 F2 K ro g e r O tta w a B illb a c k TP1 (s) P ro d u ct G at S p ort T r o p ic a n a O J G a t E n e rg y Am ount $ 2 ,4 0 0 $ 4 ,0 0 0 $ 3 ,1 0 0

F u n d U s a g e 2 Item

Fund: F3 Spend: Billback Product: Tropicana Customer: Kroeger

Fund Usage Generation Level


Billback Event Related Fund Amount F1 $1,000 F1 $2,000

TP1 for Kroeger Ottawa

Gatorade Sport Tropicana OJ Gatorade Energy

Fund F2 F3 F2

Amount $2,400 $4,000 $3,100


F u n d U s s a e s a t a tl a nu dn ge L eL e v e l F u n d U ag g e s P B ni g t vel

Fund: F1 Spend: ER Product: Gatorade Customer: Kroeger

F un d U sage 1 C u s to m e r E xp e n se T yp e R e f O b je c t

Fun d U sage 1 C u s to m e r E xp e n se Ty p e

K ro g e r O tta w a E v e n t R e la t e d TP1

K ro g e r O tta w a E v e n t R e la t e d
Am ount

R e f O b sag P ) F u n d U j e c te 1 I t e m T( s1 F u n d F u n d e 1 I t e m P rs ) u c t U sag ( od F u1 d F n F1 F1
F un d U sage e 2 Fun d U sag 2 C u s too m e r C u s t m er E xp e n se T yp e R e f O b je c t

PG a tdS pc t t ro u or G a t oE n e re y G at ra d g

A m$o u n t 1 ,0 0 0 $ 3$, 2 ,0 0 0 0 00

Fund: F2 Spend: Billback Product: Gatorade Customer: Kroeger

E xp e n se Ty p e R e f O b je c t

KK o o e r O t t a wa w a r r gg e r O tt a B illb a c k TP1

B i ll b a c k TP1

F u n d U sa g e 2 I te m (s ) F2

F u n d U s a g e 2 I te m (s ) Fund
Fund

F3 F2

F2 F3

T p ier n G arto E n c ag ya

TGo p ic a a a e J r a to r nd O

G a t S p o rt

Prod uct

P rod u ct

A m o $ 2n 4 0 0 u ,t $ 5 ,4 , 0 0 0 $ 500 $ 4 ,3 , 0 0 0 $ 010

Am ount

Fund: F3 Spend: Billback Product: Tropicana Customer: Kroeger

Some customers have large number of products on a promotion which could lead to an explosion in the number of fund usage items A customizing setting can aggregate generation of fund usages to the Budget level Fund Usage Generation Level: Budgeting Planning

When Are Fund Usages Generated?


Status change of Trade Promotion Controlled via customizing setting
Fund Usage Value Category (Uneditable) Reserved Pre-reserved Promotion Status Released Approved Generate Usage (mandatory) (optional)

Usages are generated in specific value categories Ability to turn off generation for Pre-reserved value category Invocation of Generate Usages service via push button or execution in batch mode Invoked when the status (relevant based on the above customizing setting) of the promotion changes Detects if usages already exist and make updates in such a case Invokes the Assign Funds service, if funds are not associated at the intersection level Invokes Availability check at Aggregate level to ensure budget is available - Errors if promotion is in released status (or is being released) and sufficient budget is not available Creates usages for all expense types or none (if usage for an expense type cannot be created)

Fund Usages Generation During Transition to Approved State

Created

Approve

Consistency Checks?

Trade Promotion Header Planning Node Funds Plan Kroeger Toronto TPM 2007 Planning Details Product/Prod Cat Gat Sport Spend Type ER Display Vol Cost Amount Fund $4,000 F2

Fail Success Release Approved Consistency Checks? Fail

1. Fund Determination for each record at Intersection level


Success

Released

2. Check Availability for each record at Intersection level


Requested Amount* >= Budget Expired PendingBudgetReduction Prereserved Reserved Variance - PendingPrepayment - Prepaid

Finalize

Finalized

Archive

3. Generate warning message if funds are not available (Application specific) 4. Generate funds posting to update the prereserved value category 5. Check Availability at aggregate level and generate appropriate warning messages

Archived

Fund Usages Generation During Transition to Released State

Created

Approve

Consistency Checks?

Fail Success Released Approved Consistency Checks? Fail

Trade Promotion Header Planning Node Funds Plan Kroeger Toronto TPM 2007 Planning Details Product/Prod Cat Gat Sport Spend Type ER Display Vol Cost Fund Amount $4,000 F2

Released

Success

1. Confirm if Funds are associated at the intersection level (Run Fund Determination in case Funds are not assigned)
Finalized

2. Check Availability for each record at intersection level


Finalized

Requested Amount* >=

Archive

Budget Expired Reserved Variance Prepaid Writeoff + Chargeback

3. Generate error message if funds are not available


Archived

4. Generate funds posting to release value from the prereserved category and add the amount to the reserved value category

5. Check Availability at the aggregate level and error if AVC fails

Aggregate Availability Check

Billback

TP1 for Kroeger Ottawa

Gatorade Sport Tropicana OJ Gatorade Energy

Fund F2 F3 F2

Amount $2,400 $4,000 $3,100

Event Related Fund Amount F1 $1,000 F1 $2,000

Individual level Check: Is $3,100 available in Fund F2?

Aggregate level Check: Can the following request be supported against each of the funds?
Requested Amount $3,000 ($1,000 for Gat Sport and $2,000 for Gat Energy) $5,500 $4,000

Fund F1

F2 F3

Fund Availability

Fund availability balances the supply and demand for money is ensured trough AVC

Fund Budget and Fund Usages

Trade Plans and Claims

AVC - Availability Check Profile is specified in a customizing setting


Promotion Status Released Approved Promotion Type Price Reduction Scan - Based AVC Profile TPM1 Hard AVC TPM1 Soft AVC

How Is Availability Check Invocation Controlled?


Availability Check Profile is specified in a customizing setting
Promotion Status Released Approved Promotion Type Price Reduction Scan - Based AVC Profile TPM1 Hard AVC TPM1 Soft AVC

Each time usages are generated, the check is invoked to ensure funds are available Out-of-the-box, the system will raise an error if AVC fails in Released status (or during transition to Released status) - Warning in the event of AVC failure in Approved status Customers have the ability to override how AVC should be handled The system behaviour when AVC fails is controlled by the AVC profile The profile determines - The formula for AVC - Failure response Error or Warning - Tolerance levels

Customizing for AVC: Formula builder

Create formula to evaluate key figures for every rule

Fund Usages and Financial Accruals

Financial Accruals for promotions are driven off of Fund Usages


Accrual Profile determines the accrual methodology for a specific fund usage A customizing setting determines the Accrual Profile that will be used for a given trade spend on a promotion
Expense Type BB Scan BB Ship Display Promotion Type Price Reduction Scan - Based Temporary Price Cut Accrual Profile Sales Volume Take Rate Profile Fixed Rate

System derives Accrual Profile during usage generation Effective dates on trade spends are leveraged to determine the Accrual Start and End Dates on the usages BAdI support to override the application behaviour to determine Accrual Profile

Fund Usages With Accrual Information


Billback (Take Rate Based - June 1-30) Fund Amount F2 $2,400 F3 $4,000 F2 $3,100
F u n d F u n d U s a g e s U s a g e T y p e 1 K ro g e r O tta w a E v e n t R e la t e d F ix e d 1 -Ju n -0 8 3 0 -Ju n -0 8 T P 1 1 I te m ( s ) P ro d u c t G a t S p o rt G a t E n e rg y 2 K ro g e r O tta w a B illb a c k T a k e R a te 1 -Ju n -0 8 3 0 -Ju n -0 8 T P 1 2 I te m ( s ) P ro d u c t G a t S p o rt T r o p ic a n a O J G a t E n e rg y A m o u n t $ 2 ,4 0 0 $ 4 ,0 0 0 $ 3 ,1 0 0 A m o u n t $ 1 ,0 0 0 $ 2 ,0 0 0

TP1 for Kroeger Ottawa

Gatorade Sport Tropicana OJ Gatorade Energy

Event Related (Fixed - June 1-30) Fund Amount F1 $1,000 F1 $2,000

Fund: F1 Spend: ER Product: Gatorade Customer: Kroeger

C u s to m e r E x p e n s e A c c r u a l P r o f ile A c c ru a l S ta rt A c c ru a l E n d R e f O b je c t F u n d U s a g e F u n d F 1

Fund: F2 Spend: Billback Product: Gatorade Customer: Kroeger

F 1 F u n d U s a g e T y p e

C u s to m e r E x p e n s e A c c r u a l P r o f ile A c c ru a l S ta rt A c c ru a l E n d R e f O b je c t

Fund: F3 Spend: Billback Product: Tropicana Customer: Kroeger

F u n d F 2 F 3 F 2

U s a g e F u n d

Funds Management: Current Solution


Trade Funds Management
Fund Types and Allocation Rules Funds Plans, Funds and Budget Distribution Funds Determination and Accruals Period-end Processing

SAP 2007 / Page 80

Funds Management Process

Fund determination mechanisms to associate funds at various levels

Fund Determination I

Fund determination is used to assign the appropriate funds to:


Trade promotions Reservations for market development funds (MDF) initiatives and MDF claims Claims Budget postings

Fund determination is based on the evaluation of certain determination rules that are defined in the fund determination profiles in Customizing. Fund determination varies from one scenario to another. For each fund determination profile, you can make settings for:
Org. Data (Organizational Data) Terr. Hier. (Territory Hierarchy) Acc. Hier. (Account Hierarchy) Prod. Hier. (Product Hierarchy)

Typical Fund Determination Algorithm

Fund Determination Procedure

1. Get all released funds based on funds plan on TP header

2. Filter based on org data of TP

3. Filter based on Planning customer of TP

4. Filter based on Product dimension

5. Filter based on expense type on line item

Fund Association on a TP Different Levels

Trade Promotion

Fund

Fund

Trade Spends

Product

Fund

Fund

Manual Fund Determination and Fund Association Level


Level = Root Level = Product Level = Trade Spend Level = Trade Spend - Product

1. Get all released funds based on funds plan on TP header

2. Filter based on org data of TP

3. Filter based on Planning customer of TP

4. Filter based on Product dimension

5. Filter based on expense type on line item

Not applied in Fund Not applied in Fund Not applied in Fund Determination Determination Determination

Fund Determination for Trade Promotion Automatic

Start

1. Get header and item data for TP

2. Get all released funds based on funds plan on TP header

3. Filter based on org data of TP

4. Filter based on Planning customer of TP

5. Filter based on Product dimension

6. Filter based on expense type on line item

Calling application action Service action

7. If the filter is a unique match create a link between line and the fund

End

Fund Determination for Trade Promotion Automatic


Start 1. Get header and item data for TP 2. Get all released funds based on funds plan on TP header 3. Filter based on org data of TP

4. Filter based on Planning customer of TP

5. Filter based on Product dimension

6. Filter based on expense type on line item

Calling application action

Service action

7. If the filter is a unique match create a link between line and the fund

End

Fund F1 Name Customer Product Budget Fund F4 Name Customer Product Budget F4 Kroger Tropicana $150,000 Fund Type Billbacks F1 Kroger Gatorade $100,000 Fund Type Billbacks

Fund F2 Name Customer Budget F2 Kroger Ontario $50,000 Fund Type Event Related (Fix)

Fund F3 Name Customer Budget F3 Kroger $200,000 Fund Type Event Related (Fix)

Customer Hierarchy Kroger Kroger Ontario Kroger Toronto Kroger Ottawa Kroger Quebec Kroger Montreal Kroger BC Kroger Vancouver Kroger Victoria

Product Hierarchy Gatorade Gatorade Drinks Gat Sport Gat Sport 20Oz 1Pk Gat Sport 10Oz 1Pk Gat Sport 30Oz 1Pk Gat Energy Tropicana Tropicana Citrus Tropicana OJ Tropicana Lemon Tropicana Sweet Tropicana Mango

Fund F5 Name Customer Product Budget F5 Kroger Tropicana $75,000 Fund Type Slots

Fund F6 Name Customer Product Budget F6 Kroger Toronto Tropicana $25,000 Fund Type Billbacks

Spe nd BB Ship ER Disp ER FA D

Fund Type Billbacks ER (Fix) ER (Fix)

Funds Plan TPM 2007 F1 F2 F3 F4 TPM 2007-2 F5 F6

Trade Promotion Header Customer Node Planning Basis Funds Plan Kroger Toronto Product and Product Category TPM 2007 Planning Details Product/Prod Cat Gat Sport Spend Type BB Ship Vol 10,000 Cost $1 Amount $10,000

BB Scan Billbacks

Fund Determination for Trade Promotion Value Help

Start

1. Get header and item data for TP

2. Get all released funds based on funds plan on TP header

3. Filter based on org data of TP

4. Filter based on Planning customer of TP

5. Filter based on Product dimension

6. Filter based on expense type on line item

Calling application action Service action

7. Get checkbook figures and pass to F4 popup

End

Fund Determination for Trade Promotion Value Help (F4 Help)


Start 1. Get header and item data for TP 2. Get all released funds based on funds plan on TP header 3. Filter based on org data of TP

4. Filter based on Planning customer of TP

5. Filter based on Product dimension

6. Filter based on expense type on line item

Calling application action Service action

7. Get checkbook figures and pass to F4 popup

End

Fund F1 Name Customer Product Budget Fund F4 Name Customer Product Budget F4 Kroger Tropicana $150,000 Fund Type Billbacks F1 Kroger Gatorade $100,000 Fund Type Billbacks

Fund F2 Name Customer Budget F2 Kroger Ontario $50,000 Fund Type Event Related (Fix)

Fund F3 Name Customer Budget F3 Kroger $200,000 Fund Type Event Related (Fix)

Customer Hierarchy Kroger Kroger Ontario Kroger Toronto Kroger Ottawa Kroger Quebec Kroger Montreal Kroger BC Kroger Vancouver Kroger Victoria

Product Hierarchy Gatorade Gatorade Drinks Gat Sport Gat Sport 20Oz 1Pk Gat Sport 10Oz 1Pk Gat Sport 30Oz 1Pk Gat Energy Tropicana Tropicana Citrus Tropicana OJ Tropicana Lemon Tropicana Sweet Tropicana Mango

Fund F5 Name Customer Product Budget F5 Kroger Tropicana Fund Type Slots

Fund F6 Name Customer F6 Kroger Toronto Fund Type Billbacks Product Fund Name Fund Tropicana Description $75,000 Budget $25,000 F2 Events for Kroger Ontario

Budget Reserved Claimed Settled Prepaid $50,000 $1,000 $500 $500 $200,000 $166,000 $150,000 $150,000

$0

F3

Events for Kroger corporate

$34,000

Spend BB Ship ER Disp ER FAD

Fund Type Billbacks ER (Fix) ER (Fix)

Funds Plan TPM 2007 F1 F2 F3 F4

TPM 2007-2 F5 F6

BB Scan Billbacks

Trade Promotion Header Customer Node Kroger Toronto Planning Basis Product and Product Category Funds Plan TPM 2007 Planning Details Product/Prod Cat Spend Type Gat Sport ER Display

Vol

Cost

Amount $8,000

Fund Determination at work


Here we can see that fund determination works in a budget transfer A source fund was selected Through fund determination, possible target funds were defaulted into the result list

Terminology

Trade Spends Combination of Spend Type, Spend Method and Spend Category leveraged for a trade promotion Intersection Level Planning at the Trade Spend Product level. Uplift, unit costs, etc. are specified at this level Planning Sheet The VTS grid that captures the spending at the Trade Spend Product level

Billback Drink A Drink B Drink C F1 F1 F2

Event Related F3

OffInvoice F4

F5

Intersection Level

Trade Spends Expense Type Mapping


Expense Type drives FM services, especially Fund Usage creation Expense Type is Generic The relationship between Trade Spends and Expense Type will be a 1:1 relationship A new customizing setting to enable the mapping between Trade Spends and Expense Type based on the following parameters of the Trade Spend: Spend Type Spend Category Spend Method A sample Trade Spend - Expense Type mapping might be as follows:

TPM: Spend Type

Other application

MDF: Marketing Event Expenses

Expense Type

Spend Type Rebate Discount

Spend Category Scan based Shipment

Spend Method Bill back Off Invoice

Expense Type BB OI

FM Services

Configurability Fund determination profile

Every promotion uses a fund determination profile Promotion Type Fund determination Profile Fund determination profile to adjust the different filter values
Parameter
Organizational Data

Value
Ignore Direct match Hierarchical match

Territory Hierarchy
(Note: the calling application will pass which account hierarchy to traverse and the date to be used for hierarchy traversal)

Ignore Direct match Hierarchical match Direct match Direct match or attribute not specified All levels in Hierarchy All levels in Hierarchy or attribute not specified Ignore

Account Hierarchy
(Note: the calling application will pass which account hierarchy to traverse and the date to be used for hierarchy traversal)

Product Hierarchy

Direct match Direct match or attribute not specified All levels in Hierarchy All levels in Hierarchy or attribute not specified Ignore

Fund Type Expense Type Mapping

The mapping is primarily used in Fund Determination

Funds Type
0

Expense Type

Trade Spend
Spend Type Spend Category Spend Method Expense Type

Rebate Discount

Scan based Shipment

Bill back Off Invoice

BB OI

Setting Up Trade Funds And Promotions


Kroger

Customer Hierarchy

Kroger Canada

Kroger Mexico

Kroger US

Kroger ON

Kroger BC

Kroger Mexico City

Kroger SE

Kroger NE

Product Hierarchy
Beverages

Fund: F1 Spend: Billback Product: Gatorade Customer: Kroger


Gat Sport

Gatorade

Tropicana

TP
Gat Energy Tropicana Citrus Tropicana Sweet

Gat Sport 20Oz 1Pk

Gat Sport 10Oz 1Pk

Gat Sport 30Oz 1Pk

Tropicana OJ

Tropicana Lemon

Tropicana Mango

Promotion: 2 for $4 Customer: Kroger US Spends: Billback Products: Tropicana Citrus

OffInvoice

Trade Spends

Billback Event Related Slotting

Promotions Are Typically Planned at a Lower Level

Kroger

Customer Hierarchy

Kroger Canada

Kroger Mexico

Kroger US

Kroger ON

Kroger BC

Kroger Mexico City

Kroger SE

Kroger NE

Product Hierarchy
Beverages

Fund: F1 Product: Gatorade Customer: Kroger


Gat Sport Gatorade Tropicana

TP
Tropicana Sweet

Gat Energy

Tropicana Citrus

Gat Sport 20Oz 1Pk

Gat Sport 10Oz 1Pk

Gat Sport 30Oz 1Pk

Tropicana OJ

Tropicana Lemon

Tropicana Mango

Promotion: 2 for $4 Customer: Kroger NE Spends: Billback Event Related Products: Gat Energy Tropicana Citrus

OffInvoice

Trade Spends

Billback Event Related Slotting

Funds Management Process

Accruals

Reserved budgets in Funds Management are accrued to ensure that expenses are posted in the fiscal period(s) they occur.
Load Accrual Reference Data Search and Display Accrual Reference Data Calculate Accruals Search, Display and Edit Accruals Post Accruals Accrual Reversal

Process Overview
CRM Trade Promotion Management CRM Funds Management ERP Financials

Fund Plan determined/ Specified on promotion

Funds Plan

Fund determination

Fund Fund type Customer Product Marketing Organization

Trade Promotion Validity period Customer Product(s) Trade spend(s) Planned cost

Creation/Updating

Fund Usage Header Trade Promotion Expense Type Items Fund Product Amounts (in FM docs) Expenses

Accrual Run

Calculate and Post

Accruals

Transfer

Accruals

Financial Accruals Accrual Calculation Run


Funds Plan Fund [Hierachy-Node;ProdCat;SalesArea]
Manipulation
External application (i.e. Excel)

Fund Type
Accrual Profile
Accrual Method Reference Data

BI- BPS

Info Cube

Fund Usages for Accruals


Fund F1 F2 F3 SpTyp ACC1 ACC2 ACC2 Budget $ 6000 Accrual s $ 1000 $ 10000 $ 2000 Expense s $ 1000 $ 10000 $ 2000

Selects relevant Fund Usages Calculates Expected Expenses Posts data to staging area Can be started in test mode

ODS

API EXTRACTOR

Expected Expenses

Accrual Run Accrual Staging Area


Can be repeated if required Can be reversed if required Is batch-enabled Is assigned to a period

$ 10000 $ 2000

Financial Accruals Accrual methods supported


The following accrual methods will be supported by the application: ERP_SV Accrues ERP sale volumes and TPM take rates using the ERP sales volume agreement accrual rate FIXED_DT Accrues the amount reserved for the fund usage on a fixed date FUNDFIXD Used for fund-based accruals and accrues the entire amount of the fund on the date the accrual posting is performed (fixed date) NB_DAYS Spreads the amount reserved for the fund usage equally over the number of days that it accrues. The number of days can span several periods. TPM_PLAN This accrual profile accrues TPM planning data

Financial Accruals Accrual Posting Run

CRM Funds Management

ERP Financials

Transfer to Accounting
Account Determination (Spend Type G/L Account) SalesOrg CompanyCode Trigger GL- Posting

Accrual Posting Run


Fund Postings for F2

Expected Expenses

Accrual Staging Area

Builds Fund Postings and updates fund usages Triggers Account Determination Extracts data to BI Assuming settlements have come in for F2 and F3

Accruals $10000 Expenses $10000 Spend Type ACC2

Fund Usages for Accruals


Fund F1 F2 F3 SpTyp ACC1 ACC2 ACC2 Budget $6000 $10.000 $2000 Accrual s $1000 $0 $0 Expense s $1000 $10000 $2000 Update Fund Usages

Funds Management: Current Solution


Trade Funds Management
Fund Types and Allocation Rules Funds Plans, Funds and Budget Distribution Funds Determination and Accruals Period-end Processing

SAP 2007 / Page 103

Funds Management Process

Balance Fund Usages


In order to finalize fund usages a Financial Analyst can search for fund usages Select one, several or all and finalize them.

Any remaining accruals for the fund usage are released, difference between the reserved amount and the total settled amount per fund is captured as variance for this fund usage.

Reserved Settled Variance

$ 10.000 $ 8.000 $ 2.000

Closing Fund Usages Releases Funds Reserved For The Promotion


Fund 1 Product: Chips Customer: Gro4U
TP1 Chips $11,000 $12,500 Budget: $100K, Available: $87,500 Budget: $100K, Available: $87,500, Budget: $100K, Available:$89K, Budget: $100K,Available: $87,500K, Reserved:$0, Settled: $11K Reserved: $12,500, Settled:$11K Reserved: $12,500, Settled: $0 Reserved: $12,500, Settled: $0

Fund 2 Product: Cookies Customer: Gro4U


TP1 Cookies $16,000 $17,500

Budget: $200K, Available: $184K, Budget: $200K, Available: $182,500, Budget:$200K, Available: $182,500, Reserved: $17,500, Settled: $16K Reserved:$0, Settled: $16K Reserved: $17,500, Settled: $0

Close Fund Usages

Fund Usages

Consumption against a promotion


Trade Promotion TP1: Gro4U Miami, 2007-09-01 to 2007-09-30 Claim 1: Gro4U Miami 2007-10-15 Product Promotion TP1 Chips Cookies TP1 Price Trade Spend Reduction Billback $1.25 / case $1.75 / case Billback Planned Scan Product Volume Chips cases 10,000 10,000 cases Cookies Spend type Amount Billback $11,000 $12,500 $17,500 $16,000 Fund Fund 1 Fund 2

Appendix

1. Business Process Overview 2. Current Solution 3. Appendix

SAP 2007 / Page 107

Integrated Overview
Full integration of TPM includes AOP/ Forecast and APO/ Demand Planning
Periodic Trade Spend Expense (non event-based) Prelim Funds

Funds

Accruals

AOP/ FORECAST

Forecasted Volume

TFM
Commitments

Baseline

Planned Trade Spend Promoted (event-based) Volume

Promoted Commitments

Claims/ Settlements

Budget Availability

APO/ DEMAND PLANNING

Promotion Attributes Base

TPM
Promotions

TCM

Data Flow: Demand Planning Integration

CRM 2007
Create and save Trade Promotion (Marketing Planner)

SCM
uplift

ERP
SD

Total forecast
(incremental sales volume)

Demand Planning Baseline forecast CO-PA

plan data

baseline (for display)

baseline (copy via SEM function)

actual data

BI
Plan/Actual InfoCube

copy actual data by SEM function (including hierarchy derivation)

Actual InfoCube

CRM Consumer Products Solution Map


(Customer and Consumer)

Strategy

Planning & Budgeting

Execution

Evaluation

Direct mail

Brand & Category

Bus Strategy & Planning Target Setting (Vol,$) Channel & Cust. Strategy Funding Allocation

Marketing Calendar Promotion Guidelines Volume Planning Fund Management Portfolio Planning Objective Management Territory Management Campaign Planning

Portfolio Management NPDI Promotion Simulation TPM Account Plan Development Visit Planning

Category Management Marketing Dev Funds Claim Management Accruals Management Customer Management Pricing & Contracts Retail Execution Campaign Execution

Media Planning

Creative Content

Market Research Brand Performance Promotion Effectiveness

Call center

Sales Planning

Fund ReAllocation Funds Checkbook Prepayments Promotion sell in Promotion Validation Interactive Offers

Deduction Validation
Web / e-mail

Chargebacks Year End Rebate Expense Reporting Order Management Complaints & Returns

One view of Financials Field Sales Monitoring Third Party Data Response Rates Consumer Insights

Account
KPI Planning Customer Segmentation Terms of Trade Consumer Segmentation
Field sales

Trade & Sales

Partners

Consumer

Branch / stores

Marketing Solution map

Sales Solution map

Service Solution map

Analytics

Further information

SAP CRM - Roll-Out Map https://portal.wdf.sap.corp/go/crm-rollout-map SAP CRM - Ramp-Up Knowledge Transfer (RKT) http://service.sap.com/rkt-crm SAP CRM Demo Portal http://crmportal.wdf.sap.corp:1080 SAP CRM WiKi https://wiki.wdf.sap.corp/display/SAPCRMHub/Home SAP CRM - Help Portal http://help.sap.com/crm SAP Public Web http://www.sap.com/crm

SAP 2007 / Page 111

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