RALPH ROLEN

Louisville, Kentucky 40207 (720) 326-6202 C rolenr@msn.com

EXECUTIVE SUMMARY
Twenty five years experience in Fortune 500 companies and VC-backed ventures successfully addressing high growth opportunities and underperforming organizations. Strengths include: developing US and international markets, building effective and committed organizations and delivering P&L performance. Built cohesive international team focused on client and new market services creating 14% growth, record top and bottom line performance and 99% client retention at Ceridian Stored Value Solutions. Increased production 30% at Total Merchant Services ($6.5 billion merchant processor). Led First Data Corporations (Fortune 242) closed loop credit card processing initiative from a loss to a $30 million pretax annual contribution in 2 years with an additional $80 million future opportunity. Grew First Horizon National Corporations (S&P 500 bank) retail banking and transaction processing businesses to $100 million pretax annual profit with a 12 year compound annual growth rate of 18% - 3 times the market average growth rate.

EXPERIENCE CERIDIAN STORED VALUE SOLUTIONS, Louisville, Kentucky General Manager 2008 to Present

Ceridian Stored Value Solutions is the worlds largest gift card and prepaid card producer and processor serving top retailers and consumers globally with processing in 47 countries, 26 languages and 30 currencies. Company produces over 550 million card products and processes over 1.2 billion transactions annually. Restructured team and organization resulting in world class client service and 99% client retention. Out grew market 3x, set 5 year new sales records and opened China and South America markets. Grew Revenue and EBIT to 19 year record highs with 14% revenue and 25% EBIT annual growth. Built product and entered two adjacent markets (promotions and loyalty) ensuring future sales growth. Customized products to better serve international community and installed new IT data processing platform without issue.

TOTAL MERCHANT SERVICES, Basalt, Colorado Chief Operating Executive

2006 to 2008

Total Merchant Services is a privately held top ten independent payments processor, settling over $6 billion annually. Company provides credit card clearing services through a national sales force of 2,000 with operations in Basalt, Chicago, and Atlanta. Increased production by 30% without increase in headcount or direct operating expenses. Realigned organization to meet functional needs and management talent. Grew EBITDA 100% over 2006. Installed critical internal functions: Accounting, Human Resources and Chief Technology Officer; secured $100+ million credit line and modernized web sites.

GLOBAL BUSINESS PAYMENTS CONSULTING, Denver, Colorado Managing Partner

2004 to 2006

Provided strategic and operations consulting to major financial services and payment transaction providers. Clients included: Visa International, Google, Prudential Financial, First Data Corporation and independent sales organizations. Created business development strategy and tactical plans for independent sales organizations that included identifying organic growth markets as well as potential acquisitions. Developed the implementation strategy for new payments network. Recommendations included organizational design, staffing, systems, fraud review and economics forecast. Determined the economic, risk and brand impact from mandating global implementation of chip cards on the international stakeholders i.e., card issuers, transaction acquirers and merchants.

Ralph Rolen FIRST DATA CORPORATION, Atlanta, Georgia General Manager First Data Net (First Data subsidiary)

Page 2 2002 to 2004

First Data Corp is a leader in electronic commerce and payment services, and serves approximately 6 million merchant locations, thousands of card issuers and millions of consumers. First Data Net provided closed loop processing for branded credit cards as well as $3.5 billion daily settlement to 700 clients. Created over $30 million in annual contribution from Visa and MasterCard closed loop initiatives and consolidation of common functions with an additional $80 million annual future income opportunity. Member of major strategic planning committees for credit/debit card and non-card payments businesses and was a member of the top client relationship teams. Ran operation that cleared and settled $3.5 billion daily to 700 clients as well as retrievals, chargebacks and exception items.

FIRST HORIZON NATIONAL CORPORATION, Memphis, Tennessee Executive Vice President and Manager of Retail Banking

1989 to 2002

First Horizon National Corporation is an S&P 500 financial institution and operates 475+ branches in the southeast United States. Retail Banking included four national businesses (Consumer Finance, Merchant Services, Credit Card, and Debit Card) as well as Branch Consumer Lending, Product Development & Sales and Consumer Risk Management. Accountable to the President, Board of Directors and regulators for consumer portfolio P&L performance and risk management. Grew and operated $750 million total revenue consumer lending and fee businesses with $100 million pretax contribution growing at 18% annually for 12 years. Managed multi-state mortgage, home equity, installment, credit card, unsecured direct mail, indirect, and Internet lending businesses as well as debit cards, merchant processing, insurance and customer service, operations and risk policy. Re-engineered branch product delivery systems to support new lending products, manage loan loss risk, insure appropriate and legal pricing and increase sales effectiveness. Created and led first major empowerment effort resulting in the highest employee retention rates and customer satisfaction scores internally and in the market place; and led organization repositioning from product centric to customer centric sales and service.

LOMAS FINANCIAL CORP (predecessor company to First USA), Dallas, Texas Senior Vice President and Manager of Acquisitions & Analysis Division

1982 to 1988

Lomas Financial Corp was an integrated financial services firm with mortgage originators, mortgage servicing, credit cards, merchant processing services, brokerage services and limited deposit taking in all 50 states. Acquisitions and Analysis Division built three businesses (Home Equity Lending, Insurance, and Travelers Checks) and managed financial staff. Acquired and converted 13 credit card and 11 merchant programs in 18 months as well as managed consumer fee and lending businesses which included: VSI and credit life insurance agencies, reinsurance company, travelers check company and nation-wide home equity lending. Built home equity lending business into a 12 state, triple A asset generation business. Developed agent bank program to sell A&H insurance and Master Card travelers checks.

BOOZ ALLEN HAMILTON, McLean, Virginia Consultant

1981 to 1982

Booz Allen Hamilton is one of the world's leading management consulting firms, providing strategic and technology consulting services through 80 offices located around the world.

EDUCATION UNIVERSITY OF TEXAS; Austin, Texas MBA 1983 UNIVERSITY OF OKLAHOMA; Norman, Oklahoma BA, Business Administration 1979 Certified Public Accountant 1979, Board Member National Branded Gift Card Association