DEMONSTRATIVE COMMUNICATION

Demonstrative Communication Constance B. Hampton BCOM/275 September 12, 2011 Randall Savely

DEMONSTRATIVE COMMUNICATION Demonstrative Communication Communication is the action that conveys important information and requires a messenger, massage, and receiver. The two types of demonstration communication are verbal and nonverbal. Nonverbal consist of body language; eye contact, writing, facial expressions, gestures, and posture. Demonstrative communication is effective and ineffective, positive, and negative for both the messenger and receiver. The process of communication is completed once the receiver understands the message sent by the messenger.

The bulk of demonstrative communication is nonverbal, also known as body language. Nonverbal communication includes physical space, clothing and appearance, posture, facial expressions, eye contact, gestures and voice tone. Non-verbal communication can be called the unspoken language and plays a significant role in our day-to-day life. Research has shown that 93% of communication is nonverbal.

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Body Physical space Clothing and appearance

Physiology Posture Gesture Facial expressions

Nonverbal Eye contact Touch

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Verbal communication is a way of sending a message that relies on words and nonverbal elements to support the meaning. In face-to-face communication body language and voice tone plays a key role and makes a larger impact on the listener than the proposed subject matter of the words spoken. Example if someone says I love you, and kiss their date, the words are verbal, and the kiss is nonverbal. Demonstrative communication can only be effective when the listener understands the message the messagner is attempting to send. Effective communication is necessary for success in life relationships, work, and play. To achieve effective communication it is important to maintain eye contact this ensures forcefulness and alertness. Eye contact can also stress the massage. One cause of misunderstanding is the verbal message does not match the nonverbal body language. Ninty three percent of a message is communicated nonverbal and the audience believes the nonverbal message more than the spoken language. Effective communication requires active listening from both parties the messagner and receiver. The messagner wants to watch the receiver to see if they understand the message and be prepared for questions and feedback. Also the receiver should listen to the questions and feedback to be sure the message is delivered accurately. We have to maintain eye contact as well as positive body language (standing tall) and facial expressions (smiling) to maintain effective communication. When the listener completely understands the message sent the message is effective. Ineffective communication may be caused when the messagner is using language the receiver does not understand. In addition the messagner may be speaking too quickly for the receiver to pick up the information being expressed. Besides if both the receiver and listener are angry he or she will receive the information differently from if both parties were in a happier mood. Another sign of ineffective communication is if both the messagner or the receiver does

DEMONSTRATIVE COMMUNICATION more talking than listening. Effective communication is the process of two-way communication between the messagner and receiver. If communication is ineffective it has the power to cause confusion, low morale, and mislead the receiver. The role demonstrative communication plays can have a positive or negative effect. For

example, in the classroom if the professor does not explain his or her lecture clearly there can be room for misinterpretation. An example of demonstrative communication that can be both effective and ineffective is a lie. If the messagners tells a lie and pulls if off (effective) the reaction the decisions made based on that lie can affect the receivers lives (bad effective). In addition the outcome of one lie may tighten a company policies can lead to mistrust among coworkers or the collapse of a major organization, such as Enron (Massachusetts Institute of Technology: Communication with Others). The different types of communication are increasing daily by e-mails, mobile devices, and video conference. How we react to these changes will ensure effortlessness and eliminate the uncertainty in communication.

DEMONSTRATIVE COMMUNICATION References 1. Basic of Communication: A Relational Perspective; Steve W. Duck and David T. McMahan; 2008 2. Body Language 101, David Lambert 2008 3. Daniel Chandler, The Transmission Model of Communication, Aber.acc.uk 4. Heyman, Richard. Why Didnt You Say That in the First Place? How to Be Undersood at Work. 1st. San Francesco, CA: Jossey-Bass Inc., 1994. Print 5. http://en.wikipedia.org/wiki/Communication

6. www.maximumadvantage.com 7. University of Maryland: Effective Communication 8. Massachusetts Institute of Technology: Communication with Others 9. www.ehow.com 10. University of Louisville; College of Business; Effective Communication 11. The Foundation Coalition; Effective Interpersonal/Intrateam Communication 12. http://danpritchard.com