Академический Документы
Профессиональный Документы
Культура Документы
When you set off toward a new destination or goal, like taking off in an airplane, you will have an idea of both your departure time and your arrival time. You will set a schedule for yourself and expect to arrive pretty much on schedule. But as soon as you take off, you will experience what pilots call unexpected headwinds. The situation in your life is similar. As soon as you embark on a new journey, you will experience headwinds as well: everything will cost twice as much and take three times longer than you anticipated. You should estimate how long you will take to achieve certain milestones and then triple that time to get the actual time period required. Types of Headwinds Headwinds in your business and personal life will come from several sources. Your primary source of headwinds will be other people. They will disappoint you, cheat you, betray you, and fail to live up to your expectations, and turn out to be incompetent or indifferent. Your customers will be a major source of headwinds. When you start a new venture, you will be amazed at how difficult it is to get customers to buy your product or service for the first time. Your customers will disappoint you in that they will buy less than you expected, take longer to buy than you expected, pay slower than you expected, and complain more than expected. Remember that the customer is always right. It is not what you produce but what people buy that counts. Financial Headwinds Another form of headwinds that you will face has to do with money. Some people will tell you that it is easy to make all the money you want just by thinking positively and visualizing yourself as wealthy. Everyone wants to believe that this is true, and many people embrace the idea of effortless wealth with their whole hearts. But that doesnt include those people who have actually achieved financial success. People who have made a lot of money have learned through bitter experience that the only thing easy about money is losing it. As the Japanese proverb says, Making money is like digging with a pin; losing money is like pouring water on the sand. Personal Headwinds
You will experience headwinds personally in that you will discover, much to your surprise that you lack specific talents, skills, and knowledge that you need to succeed. You may find that you are a poor time manager or that you lack self-discipline. You cannot seem to focus, concentrate, and apply yourself single-mindedly to your most important tasks. You waste time and feel overwhelmed with too much to do and too little time in which to do it. You may lack financial, analytic, marketing, or selling skills. You may not know how to plan and organize your business, advertise effectively and attract customers, or persuade your prospects to buy from you. Fortunately these are all learnable skills. But the starting point of mastering these essential skills is for you to admit that you need them. After that, the education can begin. Action Exercise: Because of your incredible mind, you can learn any skill you need to learn to achieve any goal you can set for yourself. You must never allow yourself to be held back because you lack a particular skill. Figure out what skill you need to increase the quality of your life, and then set out to learn it.
Launch With No Guarantees A 12-year study of successful entrepreneurs conducted by Babson College concluded that the only thing they had in common was the willingness to launch, to step out in faith. Once they had started, they learned the lessons they needed to succeed. Many of them ending up successful in completely different businesses from where they started. Dare to Go Forward Dare to go forward. Successful companies are invariably those that continue to research, develop, experiment and introduce new products and services even during the deepest recessions. Successful executives are those who are continually stretching themselves to move out of the comfort zone, to face the twin fears of failure and rejection and to move forward in spite of them. Action Exercises: Here are two ways to develop greater boldness in your work and personal life. First, just do it! Step out in faith! If you think of some action you can take to improve your life, give it a try. You may be surprised. Second, when in doubt, act with audacity. Audacity may get you into trouble but even more audacity will get you out. Go for it!
This means that when things go wrong for the optimist, he looks at the event as an isolated incident largely disconnected from other things that are going on in his life. See Setbacks as Temporary Events For example, if something you were counting on failed to materialize and you interpreted it to yourself as being an unfortunate event, but something that happens in the course of life and business, you would be reacting like an optimist. The pessimist, on the other hand, sees disappointments as being pervasive. That is, to him they are indications of a problem or shortcoming that pervades every area of life. Dont Take Failure Personally The third difference between optimists and pessimists is that optimists see events as external, while pessimists interpret events as personal. When things go wrong, the optimist will tend to see the setback as resulting from external factors over which one has little control. If the optimist is cut off in traffic, for example, instead of getting angry or upset, he will simply downgrade the importance of the event by saying something like, Oh, well, I guess that person is just having a bad day. The pessimist on the other hand, has a tendency to take everything personally. If the pessimist is cut off in traffic, he will react as though the other driver has deliberately acted to upset and frustrate him. Remain Calm and Objective The hallmark of the fully mature, fully functioning, self-actualizing personality is the ability to be objective and unemotional when caught up in the inevitable storms of daily life. The superior person has the ability to continue talking to himself in a positive and optimistic way, keeping his mind calm, clear and completely under control. The mature personality is more relaxed and aware and capable of interpreting events more realistically and less emotionally than is the immature personality. As a result, the mature person exerts a far greater sense of control and influence over his environment, and is far less likely to be angry, upset, or distracted. Take the Long View Look upon the inevitable setbacks that you face as being temporary, specific and external. View the negative situation as a single event that is not connected to other potential events and that is caused largely by external factors over which you can have little control.
Simply refuse to see the event as being in any way permanent, pervasive or indicative of personal incompetence of inability. Resolve to think like an optimist, no matter what happens. You may not be able to control events but you can control the way you react to them. Action Exercises: Now, here are three actions you can take immediately to put these ideas into action. First, remind yourself continually that setbacks are only temporary, they will soon be past and nothing is as serious as you think it is. Second, look upon each problem as a specific event, not connected to other events and not indicative of a pattern of any kind. Deal with it and get on with your life. Third, recognize that when things go wrong, they are usually caused by a variety of external events. Say to yourself, What cant be cured must be endured, and then get back to thinking about your goals.
C stands for things that are nice to do; but which are not as important as A or B, tasks. There are no negative consequences for not completing it. D stands for delegate. You can assign this task to someone else who can do the job instead of you. E stands for eliminate, whenever possible. You should eliminate every single activity you possibly can, to free up your time. When you use the A-B-C-D-E method, you can very easily sort out what is important and unimportant. This then will focus your time and attention on those items on your list that are most essential for you to do. Just Say No Once you can clearly determine the one or two things that you should be doing, above all others, just say no to all diversions and distractions and focus single-mindedly on accomplishing those priorities. Much of the stress that you experience in your work life comes from working on low-priority tasks. The amazing discovery is that as soon as you start working on your highest-value activity, all your stress disappears. You feel a continuous stream of energy and enthusiasm. As you work toward the completion of something that is really important, you feel an increased sense of personal value and inner satisfaction. You experience a sensation of self-mastery and self-control. You feel calm, confident and capable. Action Exercises: Here are three ideas that you can use, every day, to help you set priorities and to keep you working at your best: First, take the time to be clear about your goals and objectives so that the priorities you set are moving you in the direction of something that is of real value to you. Second, remember that what counts is not the amount of time that you put in overall; rather, its the amount of time that you spend working on high-priority tasks. Third, understand that the most important factor in setting priorities is your ability to make wise choices. You are always free to choose to engage in one activity or another. Resolve today to set clear priorities in every area of your life, and always choose the activities that will assure you the greatest health, happiness and prosperity in the long term.
goal and by the law of attraction, you will, you must inevitably draw into your life the people, circumstances and opportunities you need to achieve your goals. Become A Living Magnet Once youve mastered yourself and your thinking, you will become a living magnet for ideas and opportunities to become wealthy. Its worked for me and for every successful person I know. It will work for you if youll begin today, now, this very minute, to think and talk about your dreams and goals as though they were already a reality. When you change your thinking, you will change your life. You will put yourself firmly on the road to financial independence. Action Exercises: Now, here are two things you can do every single day to keep your mind focused on your financial goals: First, get up every morning a little bit earlier and plan your day in advance. Take some time to think about your goals and how you can best achieve them. This sets the tone for the whole day. Second, reflect on the valuable lessons you are learning each day as you work toward your goals. Be prepared to correct your course and adjust your actions. Be absolutely convinced that you are moving rapidly toward your goals, no matter what happens temporarily on the outside. Just hang in there!
and they did them in the right way. They were constantly looking for ways to improve the quality and quantity of their output. As a result, their contribution to their organizations was vastly higher and therefore much better paid, than the contributions of the average person. Action Exercises: Here are two things you can do immediately to put these ideas into action. First, develop a study plan today to learn from the experts in your field. This can save you years of hard work. Second, decide what is the most important thing to do, and then decide how to do it.
field ear n 10 and 20 times as much as the average person in that field. Sell Your Way to the Top The fourth major source of self-made millionaires in America are salespeople and sales consultants. Fully five percent of self-made millionaires are men and women who are the top salespeople in their fields. They never started their own businesses. They never went to college or university to get professional degrees. They just became very good salespeople for their products or services and were paid very good money. The secret was that they then invested the money conservatively and held on to it. 99% of self-made millionaires come from these four categories: self-owned businesses - 74%; senior executive positions - 10%: doctors, lawyers and other professionals - 10%; and salespeople and sales consultants - 5%. Other Ways to Get Rich The final one percent of self-made millionaires is made up of all the people in all other areas. This one percent consists of people who have made their money by inventions, in show business, in sports, through authorship of books and songs, lottery winners and inheritances. But these people make up only one percent of the total. The bottom line is that there are so many ways for you to become a self-made millionaire that it is almost impossible for you not to achieve this goal if you are really serious about it. Action Exercises: Here are two things you can do to put this information into action as soon as possible: First, decide what it is that you really enjoy doing and then throw your whole heart into doing it extremely well. There is a direct relationship between excellent performance and the kind of high income that leads to financial independence. Second, be perfectly honest with yourself on an ongoing basis. Is what you are doing right now going to lead you to financial independence, or do you have to begin making some serious changes in your work and in your life? Whatever your answer, take action on it immediately.
become wealthy. The Fourth Way - You can win it. But only a tiny fraction of one percent of wealthy Americans got that way by winning their money some way or another. As a matter of fact, the odds against you winning the lottery are the equivalent of lightning striking twice in the same place. They're millions and millions to one. The Best Way - The fifth way that you can become wealthy is you can start your own business and earn it all by yourself. Starting your own business has been and will always be the high road to becoming wealthy for most self-made millionaires. Entrepreneurship is America offers more opportunities and opens more doors than all other possibilities put together. This is why it has been said that if you have the ability to start your own business and you don't do it, you are a fool. I'll repeat that. If you have the ability to start your own business and you don't do it, you're a fool. Where do you start? You start by getting your finances under control. The very first thing you do is you make a decision to get your finances under control. Some years ago, a man named George Classon wrote a book called The Richest Man In Babylon. It's a classic on financial success and what Classon said in that book was that the key to becoming wealthy is to pay yourself first. Take ten percent of your earnings, of your gross income every month and put it aside. Learn to live on ninety percent or less of your gross income. So the very first thing that you do is you begin to save your money. Action Exercises: Now, here are two things you can do immediately to put yourself onto the high road to personal wealth: First, resolve today to begin saving your money a little bit at a time. Set a goal to save 10% of your earnings, to put it away and to never touch it. This will change your life. Second, immediately register your own business or sole proprietorship. Open a bank account, get business cards and letterhead and create the corporate entity under which you can do business. Your business opportunities will appear far sooner than you think. If you build it, they will come.
that you have too little, money can become an obsession for you. It can dominate your thinking, feelings and actions. Arguments over money are a major reason for marital breakdown. Problems with money are the primary reason for business collapse, the ruination of friendships and psychosomatic illnesses of all kinds. It's not uncommon for people to even kill themselves over money problems. Practice The Reality Principle The Reality Principle applies especially to matters of money. This principle states that, "You must deal with life as it is, not as you wish it were, or could be." Most people live in a world of partial self-delusion, or even fantasy, with regard to money. They wish, hope, and pray about their financial futures while at the same time, deep in their hearts, they know their dreams will never materialize. In Lewis Carroll's book, Alice in Wonderland, one of the characters says quite happily that he is quite capable of believing several impossible things before breakfast each day. In the same way, many people believe quite impossible things about money and then they wonder why they are having so many financial problems. Overcome Deep Seated Beliefs One of the most common obstacles to achieving financial independence is a deep-seated belief that somehow money is wrong and that people who have a lot of it are inherently evil. This belief is not based on any factual foundation. It goes back to early childhood conditioning when the growing child is often told this because of other people's desire to rationalize away their own financial failures. Money is Good The fact is that money is good. It takes money to buy homes, cars, clothes, toys, food and most of the good things in life. Money has an energy of its own and it is largely attracted to people who treat it well. Money tends to flow toward those people who can use it in the most productive ways to produce valuable goods and services, and who can invest it to create employment and opportunities that benefit others. At the same time, money flows away from those who use it poorly, or who spend it in non-productive ways. Action Exercises Here are two things you can do immediately to improve your attitude toward money: First, be perfectly honest to yourself with regard to money and to the amount you want to acquire in life. Pretending that you don't care about money when you really do will only make you unhappy. Second, begin today to think about all the wonderful things that you could have in your life if you had more money. Then, begin to think of all the things that you could do to increase the amount you earn and the amount you keep.
If you want to be wealthy, you must understand what wealth is. Here is the best definition of wealth you will ever find. Wealth is "Cash flow from other sources." Make Your Money Work For You... What this means is that, you are not wealthy just because you earn a lot of money. You are only wealthy when your money works for you. To become wealthy, your main job is to acquire money and then put it to work making more money for you. Add Value Continually... The key to creating wealth is simple. It is called "adding value." Successful people are those who are always looking for ways to add value in some way to a person, a company, a product or a service. Do It Faster... Here is an example of adding value: Domino's Pizza. The founders of Domino's Pizza took a common food, offered by thousands of little restaurants and added a value to the pizza by delivering it more rapidly than anyone else. The added value of speed enabled Domino's to create a billion dollar empire and made the founder of Domino's, Tom Monahan, one of the richest men in the world. Buy It Cheaper Somewhere Else... Another way to add value is to buy something in one place at one price and then make it available in another place for another price. For example, buying a product or service manufactured in Europe or Asia, importing it to the United States and making it available to people to whom it was not available before, is a way of adding value for which you can charge a higher price. Improve The Life or Work of Others... All manufacturing and marketing is based on this principle of added value. All importation and distribution aims to add value. Performing a service that enhances the life or work of another person adds value. A dentist who takes away pain is adding value. An accountant who saves a client money on taxes is adding or actually creating value. A salesperson who introduces a new product or service to a customer that helps that customer in some way is adding value. All financial success, especially business success, is based on adding value. It is based on the old saying, "Find a need and fill it." Combine and Recombine The Elements of Value... All successful business is based on someone bringing together the factors of production, such as labor, capital, raw materials and management, and creating a product or service that a customer will pay a price for that is in excess of the cost of producing it. How All Fortunes Are Made... Adding value is the way that all fortunes are made. Whenever you see an opportunity to give people what they want at a price greater than it costs you to produce that product or service, you see an opportunity to make a profit, build a business and begin moving toward financial success. Almost any business or occupation can make you financially independent if you can find a way to add enough value. Action Exercises: Now, here are two actions you can take immediately to add more value to your time and activities: First, take the time to be absolutely clear about what it is that people want and need to improve their lives and work. The more clear you are about their real needs, the easier it is for you to satisfy them at a higher level. Second, look for ways to add value to what you are doing every day in every way. Never be
satisfied with the status quo. One small idea to add value can be the starting point of a great fortune.
thinking about why it isn't possible. One man said to me, "If you knew how many years it's taken for me to get to what I'm earning today you wouldn't be suggesting that I could earn ten times as much." Never A Good Excuse... Mark Twain once wrote that there are a thousand excuses for every failure but never a good reason. The tragedy of the average American is that whereas his or her main preoccupation seems to be money, or the lack thereof, the average person has the inherent potential to earn far more than he or she is doing currently. Is the manager earning $250,000 per year ten times as smart as the manager earning $25,000? 10 times as experienced? Does he or she work 10 times harder? Of course not. None of these are physically or mentally possible, but there are people in every business earning many times more than others with the same average age, experience and intelligence. The Results Are In... In fact, a few years ago in New York, a thousand men and women were selected at random and tested for I.Q. Between the one having the highest I.Q. in this sample and the one with the lowest, there was a difference of only 2 1/2 times. But between the person earning the most, who by the way, was not the one with the highest I.Q. and the one earning the least, who was not the one with the lowest I.Q., there was a difference of 100X in income. Action Exercises: Here are two things you can do to start increasing your earnings. First, identify the highest earning, most successful people in your field and find out what it is that they are doing differently from others who aren doing as well. Copy them every day. Second, set a goal to double your earnings over the next two or three years and then figure out how to accomplish that goal.
Your choices and decisions have combined to create your entire life to this moment. To change or improve your life in any way, you have to make new choices and new decisions that are more in alignment with who you really are and what you really want. The Right Thing to Do The only way that you can determine that is right or wrong, more or less important, high or low priority is by first determining your aim or goal at that particular moment. From that point forward, you can divide all your activities in to A activities or B activities. An A activity is something that moves you toward your goal, the faster and more directly the better. A B activity is an activity that does not move you toward a goal that is important to you. Begin with a List The basic tool of time management is a list, organized by priority, and used as a constant tool for personal management. The fact is that you cant manage time; you can only manage yourself. That is why time management requires self-discipline, self-control, and self-mastery. Time management requires that you make the best choices and decisions necessary to enhance the quality of your life and work. Then you follow through on your decisions. Use Advance Planning Begin today to plan every week in advance, preferably the Sunday before the workweek begins. Plan every day in advance, preferably the night before. When you make a list of everything you have to do the following day, your subconscious mind works on that list all night long. When you wake up in the morning, you will often have ideas and insights to help you accomplish the items on your list. Separate the Urgent from the Important In the process of managing your time, you must separate the urgent tasks from the important ones. Urgent tasks are determined by external pressures and requirements. You must do them immediately. Action Exercise: Make a list of everything you would like to be, do, or have in the months and years ahead. Analyze your list and select those items that can have the greatest possible consequences in your life.
Even if they started the process of goal setting and personal strategic planning with a little skepticism, they eventually become true believers. Becoming a True Believer Salespeople are amazed by the incredible power of goal setting and strategic planning. Believers often accomplish far more than they ever believed possible in selling and they ascribe their success to the deliberate process of thinking through every aspect of their work and their lives, developing a detailed, written road map, and continually working towards where they want to go. The Definition of Happiness Happiness has been defined as "The progressive achievement of a worthy ideal, or goal." When you work progressively, step-by-step toward something that is important, you generate a continuous feeling of success and achievement. You feel more positive and motivated. You feel more in control of their lives, happier, and more fulfilled. Feeling like a winner, you will soon develop the psychological momentum that enables you to overcome obstacles and plough through adversity as you move toward achieving the goals that are most important to you. Determine Your Values Personal strategic planning begins with determining what you "believe in" and "stand for"your values. Your values lie at the very core of everything you are as a human being. Your values are the unifying principles and core beliefs of your personality and your character. The virtues and qualities that you believe in are what constitute your person today. Your values, virtues, and inner beliefs are the axle by which the wheel of your life turns. All improvements in your life begin with a clear definition of your personal values and then committing yourself to abide by them. Fuzzy or Clear? Successful people are successful because their values are very clear. Unsuccessful people are unsuccessful because their values are fuzzy. Complete failures have no real values at all. Build Self-Confidence and Self-Esteem Value clarification is the first step to improving your life and establishing your goals. It builds your self-confidence and self-esteem and defines your personal character. When you take the time to think through your fundamental values and then commit yourself to living your life consistent with them, you feel a surge of mental strength and well-being. You feel stronger, more capable, closely centered, and more competent. You will accomplish the goals you set for yourself. Action Steps 1. Decide for yourself what makes you truly happy and then organize your life around it. 2. Determine your true values, what do you "believe in" and "stand for"? 3. Commit yourself to living your life consistent with your values. 4. Write down your goals and then make plans to achieve them.
How To Overcome Procrastination By Ty Bennett A Simple Guy with Simple Solutions By Larry Winget
Successful people have been studied in depth for more than 100 years. They have been interviewed extensively to determine what it is they do and how they think that enables them to accomplish so much more than the average person. In this article well discuss one of the most important single factor of long-term success and how you can build it into your personality and your attitude. You learn how to virtually guarantee yourself a great future. The Harvard Discovery on Success In 1970, sociologist Dr. Edward Banfield of Harvard University wrote a book entitled The Unheavenly City. He described one of the most profound studies on success and priority setting ever conducted. Banfields goal was to find out how and why some people became financially independent during the course of their working lifetimes. He started off convinced that the answer to this question would be found in factors such as family background, education, intelligence, influential contacts, or some other concrete factor. What he finally discovered was that the major reason for success in life was a particular attitude of mind. Develop Long Time Perspective Banfield called this attitude long time perspective. He said that men and women who were the most successful in life and the most likely to move up economically were those who took the future into consideration with every decision they made in the present. He found that the longer the period of time a person took into consideration while planning and acting, the more likely it was that he would achieve greatly during his career. For example, one of the reasons your family doctor is among the most respected people in America is because he or she has invested many years of hard work and study to finally earn the right to practice medicine. After university courses, internship, residency and practical training, a doctor may be more than 30 years old before he or she is capable of earning a good living. But from that point onward, these men and women are some of the most respected and most successful professional people in any society. They had long time perspectives. Measure the Potential Future Impact The key to success in setting priorities is having a long time perspective. You can tell how important something is today by measuring its potential future impact on your life.
For example, if you come home from work at night and choose to play with your children or spend time with your spouse, rather than watch TV or read the paper, you have a long time perspective. You know that investing time in the health and happiness of your children and your spouse is a very valuable, high-priority use of time. The potential future impact of quality time with your family is very high. If you take additional courses in the evening to upgrade your skills and make yourself more valuable to your employer, youre acting with a long time perspective. Learning something practical and useful can have a long-term effect on your career. Practice Delayed Gratification Economists say that the inability to delay gratification-that is, the natural tendency of individuals to spend everything they earn plus a little bit more, and the mind-set of doing what is fun, easy and enjoyable-is the primary cause of economic and personal failure in life. On the other hand, disciplining yourself to do what you know is right and important, although difficult, is the highroad to pride, self-esteem and personal satisfaction. The long term comes soon enough, and every sacrifice that you make today will be rewarded with compound interest in the great future that lies ahead for you. Action Exercises: Here are three steps you can take immediately to put these ideas into action. First, think long-term. Sit down today and write out a description of your ideal life ten and twenty years into the future. This automatically develops longer-time perspective. Second, look at everything you do in terms of its long-term potential impact on your life. Do more things that have greater long-term value to you. Third, develop the habit of delaying gratification in small things, small expenditures, small pleasures, so that you can enjoy greater rewards and greater satisfaction in the future.
Hundreds of companies have been studied to discover the secrets of market leadership. There are three secrets. The first one is Operational Excellence he company has developed the ability to produce its products and services at a cost substantially lower than its competitors. The second is Customer Intimacy he company develops a close relationship with its customers based on excellent knowledge of the customer's business. Thirdly, there is Technological Superiority he company offers a product or service that is superior to that of its competitor. Additional Value There are several strategies that you can follow to create additional value for your customers and additional wealth for yourself. Improve your product or service in some way so that it is better than that of your competitors, at the same or at a lower price. Produce or deliver your product or service faster than your competitors. Produce your product or service cheaper than your competitors, maintaining or increasing your level of quality. Offer better follow-up and support services to go along with your product or service than your competitors. Make your product easier to acquire and more readily available than your competitors. Make your prices and terms more attractive and convenient than your competitors. Include additional products and services with your offerings, at the same price. Reputation Your reputation in the marketplace determines how much you can sell, and the prices you charge. The friendliness of your staff and the ease of doing business with you is a key part of your reputation. Your credibility with your customers, the degree to which they see you as trustworthy and dependable is a key value to your customers. Selling to an individual customer requires an impeccable reputation and a focus on the improvement your product or service makes in their lives. What does your product achieve for your customer? What does your product help your customer to avoid? What does your product help your customer to preserve? How does your product help your customer to get better results in his life? Action Exercise: List three ways that you could improve the relationships that you have with your customers.
temporary situation. Your self-image is clear. In your mind's eye you see yourself as good and capable in that area, and nothing can interfere with your mental picture. Change Your Self Image The most rapid improvements in sales results come from changing your self-image as we'll discuss later in this chapter. The moment that you see yourself differently, you behave differently as well. And because you are behaving differently, you get different results. My Own Story Some years ago, when I was selling club memberships from office to office, I would end my presentation by giving the prospect a booklet outlining the membership benefits and encourage him to "think about it." My self-image was such that I could not bring myself to ask the prospect to make a buying decision. All day long, I would go from office to office giving my presentation and leaving a little book with descriptions to read. And as you might imagine, I was not making any sales. When I called people back after they had time to think about it, they would invariably say that they were not interested. The Turning Point I was getting desperate. I was living from hand to mouth at the time. Although I was seeing lots of prospects, I was making very few sales. Then I had a revelation that changed my career at the time. I realized that it was my fear of asking for the order that was causing all my problems. It was not my prospects. It was me. I needed to change my self-image and thereby change my behavior if I wanted results to improve. Make A Decision The very next morning, I made the decision that I would not call back on a prospect. The size of the purchase was small and, when I had completed my presentation, the prospect would know everything that he needed to know to make a decision. There was no benefit or advantage of leaving material behind or giving the prospect several days to think about it. At my very first call, and I still remember it, when I had finished my presentation, the prospect said, "Let me think it over." I smiled and told him that I did not make call backs because I was too busy, and then I said, "You know everything you need to know to make a decision right now. Why don't you just take it?" I remember him shrugging his shoulders and saying, "OK. I'll take it. How would you like to be paid?" Double Your Income I walked out of that office on a cloud. That very day I tripled my sales. That week, I sold more than anyone else in the company. By the end of the month, they had made me the sales manager with 42 people under me. I went from making one or two sales per week to making ten or fifteen sales per week. I went from worrying about money to a large salary with an override on the activities of all my salespeople. My sales life took off and, with few exceptions, it never stopped. And the turning point was that conscious choice to modify my self-image and make it more consistent with the results I wanted rather than the results that I was getting.
Action Exercises: Here are two things you can do immediately to put these ideas into action. First, begin to see yourself the way you want to be. See yourself as strong, confident, competent and professional in every way. The person you see is the person you will be. Second, identify an area of selling where your own ideas about yourself and the situation are holding you back. You always perform on the outside the way you see yourself on the inside.
Determine exactly what you want to be able to do. Decide who you want to become. Describe exactly what you will look like when you become truly excellent in your field and in your personal life. Upgrade Your Personal Knowledge and Skills Set specific measures for each of your goals. If your goal is to excel in your field, determine how you will know when you have achieved it. Decide how you can measure your progress and evaluate your success. Perhaps you can use as a measure the number of hours you study in your field each week. Perhaps you can measure the number of books you read or the number of audio programs you listen to. Perhaps you could measure your progress by the number of sales you make as the result of your growing skills. Develop Winning Personal Growth and Development Habits Select the specific habits and behaviors you will need to practice every day to become the person you want to become. These could be the habits of clarity, planning, thoroughness, studiousness, hard work, determination, and persistence. Action Exercise: Decide today to develop yourself to the point where you can achieve every financial and personal goal you ever set and become everything you are capable of becoming. Write down your goals and make sure to look at them every day, then ponder ways you possibly achieve these goals.
This is referred to in the Bible as the Law of Sowing and Reaping which says that, "Whatsoever a man soweth, that also shall he reap." Sir Isaac Newton called it the third principle of motion. He said, "For every action, there is an equal and opposite reaction."
For you and I, the most important expression of this universal law is that, "Thoughts are causes and conditions are effects." Put another way, "Thought is creative." Your thoughts are the primary creative forces in your life. You create your entire world by the way you think. All the people and situations of your life have only the meaning you give them by the way you think about them. And when you change your thinking, you change your life, some times in seconds! The most important principle of personal or business success is simply this: You become what you think about most of the time. It is not what happens to you but how you think about what happens to you that determines how you feel and react. It is not the world outside of you that dictates your circumstances or conditions. It is the world inside you that creates the conditions of your life.
of the value. When considering the importance of a task, ask yourself whether it's among the 20% that creates the most value. - Urgency vs. Importance. An unexpected phone call or a drop-in visitor may be urgent, but the consequences of dealing with either may not be important in the long run. The urgent is other-oriented, it's caused by someone else. Important things are selfdirected and have the greatest value for you. - The Limiting Step. Standing between you and what you want to achieve is the limiting step. That's the bottleneck that determines how quickly you can reach your goal. It's important to identify that step and focus single-mindedly on getting that one thing done. - A Written Plan. Lists of goals, tasks and objectives are of no help unless they're written. Putting your plans on paper makes a seemingly elusive goal more concrete. There's a connection that takes place between the brain and the hand. When you don't write it down, it's fuzzy, but as you write it and revise it, it becomes clear. - Visualization. See yourself doing what you need to get done. Visualization trains the subconscious to focus on completing tasks. Say, for example, that you want to begin each morning by exercising. Visualizing yourself doing sit-ups and push-ups the night before conditions the mind to do those the next day. When you prime your mind, it wakes you up even before the alarm clock goes off. Remember you are a winner and preparation goes a long way in helping you achieve all your goals.
enthusiasm is your springboard to greatness as a salesperson, no matter what is going on around you. Learn Your Product Well - The twenty percent of sales effectiveness that comes from product knowledge and professional selling skills is terribly important as well. It is only when you are thoroughly knowledgeable about what you are selling and thoroughly skillful in your ability to present it effectively that you develop the calmness and confidence upon which a positive mental attitude depends. Upgrade the Quality of Your Thinking - The quality of your thinking determines the quality of your life. If you improve the quality of your thinking, in any area, you improve the quality of your life in that area. By using your mind, your ability to think, you become a creator of circumstances rather than a creature of circumstances. You move from being powerless to being powerful. You determine everything that happens to you by the way you think about it, in advance. You may not be what you think you are, but what you think, you are! Change Your Inner Attitudes of Mind - The most rapid and positive changes in your personality and your sales results come about when you change your thinking about yourself and your possibilities. When you reprogram your subconscious mind so you feel a sense of unshakable optimism and self-confidence, every part of your life begins improving immediately. As William James of Harvard wrote in 1905, "The greatest revolution of my generation is the discovery that individuals, by changing their inner attitudes of mind, can change the outer aspects of their lives." Expect the Best - The very best salespeople have an attitude of calm, confident, positive self-expectation. They feel good about themselves and they have absolute faith that everything they are doing is contributing toward their inevitable success. They are cool, relaxed, happy and cheerful about their lives and their careers. They know, deep in their hearts, that they are good at what they do, and their customers know it as well. Often, their customers decide to buy from them even before they've made a sales presentation or described their product or service. They are the champions, or superstars, of selling everywhere, and you can be one of them by developing the same attitudes and attributes that they have. Action Exercises: Here are two things you can do immediately to put these ideas into action: First, resolve today to develop and cultivate an attitude of calm, confident, positive expectations towards yourself, your customers and your career. Expect the best! Second, take complete control of your thinking and concentrate on the solution rather than the problem. Look for the good in every situation. Be positive and cheerful, no matter what happens.
Your self-esteem is probably the most important part of your personality. It precedes and predicts your performance in almost everything you do. It is the energy source or the reactor core of your personality, and how much self-esteem you have determines your levels of vitality, enthusiasm and personal magnetism. People with high self-esteem are more positive, more likable and more effective in every part of their lives. Everything that you do or say or think will affect your self-esteem. Your job, therefore, is to keep your self-esteem high and positive on a continuing basis. Probably the best definition of self-esteem is this: the level to which you respect and value yourself as an important, worthwhile person. People with high self-esteem feel terrific about themselves and their lives. When you feel really good about yourself, you tend to be the very best person you can possibly be. Your level of self-esteem is really your level of mental fitness. Its a measure of how healthy, hardy, and resilient you are in dealing with the inevitable ups and downs of daily life. Your self-esteem determines how much peace of mind and inner contentment you experience. It is also closely linked to your health and levels of energy. People with high self-esteem are seldom sick and seem to have an inexhaustible flow of energy and enthusiasm that progressively moves them toward their goals. How much you like and respect yourself also determines the quality of your relationships with people. The more you like and enjoy yourself, the more you will like and enjoy others, and the more they will like you. In fact, when your self-esteem is hurt in any way, the very first thing that is affected is the way you get along with people. To perform at your best and to feel terrific about yourself, you should be in a perpetual state of self-esteem building and maintenance. Just as you take responsibility for your level of physical fitness, you need to take complete responsibility for the content and quality of your mind. I have developed a simple formula that contains all the critical elements of self-esteem building, and you can use it on a regular basis to assure maximum performance.
This formula is comprised of six basic elements. They are: goals, standards, success experiences, comparison with others, recognition, and rewards. Let take them one at a time. How much you like and respect yourself is directly affected by your goals. The very act of setting big, challenging goals for yourself and making written plans of action to achieve them actually raises your self-esteem, which causes you to feel much better about yourself. Self-esteem is a condition you experience when you are moving step-by-step toward the accomplishment of something that is important to you. For that reason, it really important to have clear goals for each part of your life and to continually work toward achieving those goals. Each progressive step causes your self-esteem to go up and makes you feel more positive and effective in everything else you do. The second element in self-esteem building is having clear standards and values to which you are committed. Men and women with high self-esteem are very clear about what they believe in. The higher your values and ideals are, and the more committed you are to living your life consistent with those values and ideals, the more you will like and respect yourself, and the higher your self-esteem will be. Lasting self-esteem comes only when your goals and your values are congruent hat is, when they fit into each other like a hand into a glove. Much of the stress that people experience comes from believing one thing and trying to do another. But when your goals and values are in harmony with each other, you feel a wonderful surge of energy and wellbeing, and that when you start to make real progress. Many people tell me that they are unhappy with their job because they can seem to achieve success no matter how hard they try. I always ask them if they are doing what they really care about and believe in. In many cases, people realize that they are not happy with their job because it is the wrong kind of work for them. Once they change jobs and start doing something that they really enjoy, something that is more consistent with their innermost convictions, they start to make real progress and get a lot of satisfaction out of their work. The third element in self-esteem building involves having success experiences. Once you have set your goals and standards, it is important that you make them measurable so that you can keep score of your small and large successes along the way. The very act of setting up a goal, breaking it down into smaller parts, and then completing those parts makes you feel like a winner and causes your self-esteem to go up. But remember that you can hit a target you can see. You can feel like a winner unless you clearly lay out the standards by which you are going to measure your success and then achieve those standards. Let say that you set a goal to sell a certain amount or earn a certain amount of income in a given year. If you break that down into monthly and weekly goals, and then you achieve
the first of those goals, you will feel great about yourself. Each time you reach another milestone, your self-esteem and ability to perform will increase, and you will feel encouraged and enthusiastic about the next challenge. The fourth element of self-esteem is comparison with others. Leon Festinger of Harvard University concluded that in determining how well we are doing, we do not compare ourselves with abstract standards, but, rather, we compare ourselves with people we know. To feel like a winner, you must know for sure that you are doing as well as or better than someone else. The more you know about how well the others in your field are doing, and the more favorably you compare with them, the more you will feel like a winner, and the higher your self-esteem will be. Successful people continually compare themselves with other successful people. They think about them and read about them and study their performances, and then they work to surpass them one step at a time. Eventually, successful people reach the point where they compete only with themselves and with their past accomplishments. But this comes after they have moved to the top and left many of their competitors behind. The next element for self-esteem is recognition of your accomplishments by people whom you respect. To feel really great about yourself, you need the recognition of people you look up to and admire, such as your boss, your coworkers, your spouse and people in your social circle. Whenever you are recognized and praised for any accomplishment by someone whose opinion you hold in high regard, your self-esteem goes up, along with your eagerness and enthusiasm to do even better on the job. The final element of self-esteem involves rewards that are consistent with your accomplishments. You may work in a field where you receive financial bonuses, status symbols arger offices, bigger cars r even plaques and trophies for superior achievement. All of those symbols can have an incredible impact on raising your self-esteem and causing you to feel terrific about yourself. If, however, your existing situation does not offer the tangible or intangible rewards that are necessary for you to build and maintain your self-esteem, you must create rewards for yourself. One of the smartest things you can do is to design a system for giving yourself rewards for both small and large accomplishments as you move progressively toward your goals. For example, people who do telephone prospecting will often treat themselves to a cup of coffee after every 10 calls. After 25 calls, they will reward themselves with a walk around the building or the block. After 50 calls, they will go out to lunch. Each of those rewards serves as an incentive that motivates them to repeat the performance. The end result is success, enthusiasm, and high self-esteem. Whether or not your current environment provides the six elements of self-esteem building oals, standards, success experiences, comparison with others, recognition, and rewards
ou need to establish your own structure and take full responsibility for building yourself up on a regular basis. Of course, it is possible to like yourself in the abstract, to think of yourself as a valuable and worthwhile person, but this tends to be a very shaky form of self-esteem that is easily knocked down by a negative experience or a temporary disappointment. The only real way for you to absolutely know that you are a valuable and worthwhile person is for you to make the effort, overcome the obstacles and pay the price to bring these elements into your life. When you have that foundation, you will experience a form of mental fitness and unshakable optimism that will sustain you through failure and propel you to success.
budge unless you feel right about the alternative. Courage is also the ability to step out in faith, to launch out into the unknown and then to face the inevitable doubt and uncertainty that accompany every new venture. AVOID THE COMFORT ZONE Most people are seduced by the lure of the comfort zone. This can be likened to going out of a warm house on a cold, windy morning. The average person, when he feels the storm swirling outside his comfort zone, rushes back inside where it's nice and warm. But not the true leader. The true leader has the courage to step away from the familiar and comfortable and to face the unknown with no guarantees of success. It is this ability to "boldly go where no man has gone before" that distinguishes you as a leader from the average person. This is the example that you must set if you are to rise above the average. It is this example that inspires and motivates other people to rise above their previous levels of accomplishment as well. THE ATTACK OF ALEXANDER THE GREAT Alexander the Great, the king of Macedonia, was one of the most superb leaders of all time. He became king at the age of 19, when his father, Philip II, was assassinated. In the next 11 years, he conquered much of the known world, leading his armies against numerically superior forces. LEAD THE ACTION Yet, when he was at the height of his power, the master of the known world, the greatest ruler in history to that date, he would still draw his sword at the beginning of a battle and lead his men forward into the conflict. He insisted on leading by example. Alexander felt that he could not ask his men to risk their lives unless he was willing to demonstrate by his actions that he had complete confidence in the outcome. The sight of Alexander charging forward so excited and motivated his soldiers that no force on earth could stand before them. ACTION EXERCISES Here are two things you can do immediately to put these ideas into action: First, set big goals for yourself and force yourself out of the comfort zone by acting boldly even when there is no guarantee of success. Go boldly where no one has ever gone before. Second, resolve to act quickly and decisively when you are confronted with a difficult or dangerous situation. Dare to go forward. Practice audacity in all things. Acting with courage builds your courage and confidence higher and higher.
control over the situation, you will be positive and cheerful most of the time. And you will reap the benefits enjoyed by all successful people. ACTION EXERCISES Here are three steps you can take immediately to put these ideas into action: First, become solution-oriented with every difficulty you face. Make a habit of looking for the answers to your questions, the solutions to your problems. Second, seek for the valuable lesson in every adversity. Make a list of every idea or insight you can gain from every setback or difficulty. Third, think on paper. Take some time to write out every detail of the problem, and then take the most logical next step to solve it.