Академический Документы
Профессиональный Документы
Культура Документы
Transformational Leadership
YB Senator Dato Sri Idris Jala Minister in the Prime Ministers Department, CEO of Performance Management and Delivery Unit (PEMANDU), Malaysia
What is Transformation?
Transformation entails fundamental changes in:
The way the organisation DOES its business (Doing) The CHARACTER of the organisation (Being) It is not about minor tweaking!
Doing
It operates its business totally differently Action
Being
Character
Being (Character)
Turnaround programme is an excellent way to change the doing side of the equation Transformational Leadership develops via the following formula:
Vision 2020
Political Transformation
Ravi Balakrishnan
IMF Resident Representative, Singapore
Michael Hershman
Co-founder of Transparency International; Current CEO of the Fairfax Group
Sergei Dodzin
Senior Economist, Asia & Pacific Department International Monetary Fund
Stephen Sedgwick
Australian Public Service Commissioner
Kwak Seung-Jun
Chairman Presidential Council for Future and Vision
121%
Transformational Leadership:
Secret #1
1 2 3 4
Stand-based future managing the present from the future Set Olympic targets (very few precedence, difficult to justify) Conquer the fear of failure conversations! Create a game so large, it will consume you
Rakyat are supportive of GTP They are happy with the initiatives under the NKRAs And are confident we will deliver But can we deliver big results fast ?
84%
Agreed
8,500
attended (KL, KK, Kuching)
75%
Agreed
71%
Agreed
31%
Agreed
196,780
209,582
211,645 209,825
Types of crime Theft Snatch theft Motorcycle theft Car theft Van/lorry/heavy machinery theft Break-in (night) Break-in (day) Robberies without firearms Gang robberies without firearms Robberies with firearms Gang robberies with firearms Assault Rape Murder
Property theft
Hotspot-based deployment
The Kuala Lumpur Story Pre-NKRA 1 Contingent, 5 Districts 22 Balais (Stations) 501 Sectors 2,892 police officers deployed for street patrolling
ILLUSTRATIVE
NKRA Approach 1 Contingent, 5 Districts 22 Balais (Stations) 11 hotspots, eg Pudu, Bukit Bintang 2,892 police officers deployed to patrol at hotspots
14,222
7,402
8,140
29,764
From the Jungle to the City From Back-Office to Front-line From Non hotspot to Hotspots
14,222 officers deployed to 50 crime hotspot area KL: 2,892 Selangor: 5,223 Johor: 3,366 P. Pinang: 2,741 7,402 personnel reassigned from backoffice to front-line 4,013 civil servants transfer to PDRM Balai back-office 8,140 Polis Hutan deployed to fight crime in hotspots on rotation Each rotation with Kuala Lumpur (1,000), Selangor (1,000), Johor (1,000), and Pulau Pinang (1,000)
Crime
Jan-Dec 2009
Jan-Dec 2010
Jan-Dec 2009
Jan-Dec 2010
15% drop in
Index Crime
35% drop in
Street Crime
Transformational Leadership:
Secret #2
Anchoring on KPIs
1 2 3
Decompose the recommendations / projects into contribution to GNI per capita Make each lab member accountable to the justify the contribution to GNI per capita The whole lab members should and challenge the proposals by the private companies or recommendations
188
2009 GNI
Transformational Leadership:
Secret #3
Discipline of Action
Discipline of Action
1 2 3 4
Agree what constitutes success and measure Breakdown action plans into detailed activities Plan and track results, alongside action plan Roll your sleeves and get into the details
THIS IS REALLY HARD BUT EXCITING WORK!
Must clearly nail down the action plans in the lab : What activities required? When is the estimated date of completion? Who will do the work? What is the estimated investment / budget required?
xxx
Ministerial Meetings
Weekly (6-7 hrs / week)
Weekly
NKRA front-line ~500,000 at federal and state level (1.2 million civil servants) Ministry DMO + Ministerial teams
Economic Council
Weekly
Lead Ministries
EPP / BO owners
Year-round
Transformational Leadership:
Secret # 4
Situational Leadership
Situational Leadership
Change leadership style based on team development
Orientation Dissatisfaction Resolution Production
Productivity (Competence)
Directive Style
Empowering Style
Transformational Leadership:
Secret # 5
Winning Coalition
Winning Coalition
No man is an island
1 2 3 4
GLC Conflicting shareholders requirement i.e. government versus investors; business versus politics Investor Relations Staff Engagement Collaboration with competitors
Transformational Leadership:
Secret # 6
Divine Intervention
40%
controllable
60%
uncontrollable
time
1 2 3
On values and actions Be a Good Human Being Ethics Operate from the White, not from the Black / Grey Self Renewal Solitude & Reflection (Theory of Enough)
white
grey
black
The Game of Impossible KPI Anchorage Discipline of Action Situational Leadership Winning Coalitions
30
Divine Interventions
Malaysia in Transition
1 Malaysia (People First, Performance Now) Government Transformation Programme Economic Transformation Programme
Vision 2020
Political Transformation
THANK YOU
+ www.pemandu.gov.my/etp + www.pemandu.gov.my/etp/blog + www.facebook.com/etpmalaysia + @etp_roadmap