CONSULTING FORGE

Company Portfolio & Service Catalogue 2009/10

Founded in 2009, Consulting Forge is a leading firm in IT Consulting and, Recruiting and Head Hunting, with a 100% Spanish Capital. Consulting Forges strategic goal is clear: be the partner of our clients in matters of IT Expert Search and Consulting anywhere and all over the word.

CONTENTS
The Company.......................................................................................................................................... 5
High Availability. Super Performance. Instant Reaction. .................................................................................... 5 Be efficient. Boost Productivity. ........................................................................................................................ 5 Make your infrastructure work better............................................................................................................... 5 Staff Teams Upgrading. ................................................................................................................................... 6 The Eco-corporation Model for a Sustainable Future. ........................................................................................ 6 The Vision Makes the Difference ...................................................................................................................... 6 Consulting Forge Project Management ............................................................................................................. 7 Why Consulting Forge? ..................................................................................................................................... 7
Why work with Consulting Forge on your next business-critical IT initiative?........................................................................... 8

Consulting Forge Knowledge Factory ...................................................................................................... 9

Quick-Time-to-Value Implementation Process................................................................................................. 9 Consulting Forge Skill-Sets ................................................................................................................................ 9
Internet Technologies Skill Set ................................................................................................................................................... 9 Web Languages/Technologies ............................................................................................................................................... 9 Database Connectivity ......................................................................................................................................................... 10 Databases............................................................................................................................................................................. 10 Web Servers, Application Servers and Server Software ...................................................................................................... 10 Operating Systems ............................................................................................................................................................... 10 Software Solutions Development Skill Set ............................................................................................................................... 10 Software Development Languages/Technologies ............................................................................................................... 10 Operating Systems / Platforms ............................................................................................................................................ 10 Databases / RDBMS ............................................................................................................................................................. 11 Database Connectivity ......................................................................................................................................................... 11 Servers / Application Servers ............................................................................................................................................... 11 Architectures ....................................................................................................................................................................... 11 Communications/Networking .............................................................................................................................................. 11 Mobile Software Development Skill Set ................................................................................................................................... 11 Mobile Development Tools.................................................................................................................................................. 11 Mobile Technologies ............................................................................................................................................................ 11 Operating Systems ............................................................................................................................................................... 11 Process Management Tools ..................................................................................................................................................... 11 Modelling ............................................................................................................................................................................. 11 Requirements/Change Management .................................................................................................................................. 12 Testing/Documentation ....................................................................................................................................................... 12 Project Management ........................................................................................................................................................... 12

Design Methodologies .................................................................................................................................... 12

Object-Oriented Analysis & Design .......................................................................................................................................... 12 RUP (Rational Unified Process, UML Unified Modelling Language) ......................................................................................... 12 Design Patterns ........................................................................................................................................................................ 13 XP (Extreme Programming) ...................................................................................................................................................... 13

Project Management ...................................................................................................................................... 13

Project Management Capabilities ............................................................................................................................................ 14 Project Cost Benefit Analysis and Business Case Development .......................................................................................... 14 Program Management ......................................................................................................................................................... 15

Project Management ........................................................................................................................................................... 16 Vendor Management ........................................................................................................................................................... 16 Project Management Office (PMO) ..................................................................................................................................... 16 Project Audit ........................................................................................................................................................................ 17 Project Recovery .................................................................................................................................................................. 17 Change Management........................................................................................................................................................... 17

Solutions Developer ....................................................................................................................................... 18

Web Design: Be interactive. Be dynamic. Be mobile. Be social. .............................................................................................. 18 CMS: Manage your Live Content. ............................................................................................................................................. 18 e-Commerce: Sell it with the right tools. ................................................................................................................................. 19 Custom Web Software: Tools so sharp your performance. ..................................................................................................... 19 Custom Software Solutions: Responsive process. Consistent results. ..................................................................................... 20 Mobile Solutions: Mobile on-the-go or CellPhone no go. ........................................................................................................ 20

IT Consulting Services ........................................................................................................................... 21

Security and Compliance ................................................................................................................................ 21
Attestation Services ................................................................................................................................................................. 21 Information Security Services .................................................................................................................................................. 21 Security Advisory Services ........................................................................................................................................................ 21

Infrastructure Services.................................................................................................................................... 22
Customized Services ................................................................................................................................................................. 22 Hosted Services ........................................................................................................................................................................ 22 Strategic Services ..................................................................................................................................................................... 22 Voice, Video and Data Services ................................................................................................................................................ 22 Collaboration Services .............................................................................................................................................................. 22 Virtualization Specialists .......................................................................................................................................................... 22 Procurement Services .............................................................................................................................................................. 22

Cloud Computing............................................................................................................................................ 23 Software Solutions Development.................................................................................................................... 23

Software Integration ................................................................................................................................................................ 23 Solutions Development ............................................................................................................................................................ 24 Website Development ............................................................................................................................................................. 24 Business Intelligence and Reporting Services .......................................................................................................................... 24 Software as a Service (SaaS) ..................................................................................................................................................... 24 Staff Augmentation .................................................................................................................................................................. 24

Project Consulting and Advisory Services ........................................................................................................ 24

Technology Operations and Impact Assessments .................................................................................................................... 25 Technology Planning ................................................................................................................................................................ 25 CIO Services .............................................................................................................................................................................. 25 IT Resource Identification ........................................................................................................................................................ 25 Technology Systems Selection ................................................................................................................................................. 25

Staffing Services ................................................................................................................................... 26

Professional staffing services .......................................................................................................................... 26 Recruiting and Head Hunting .......................................................................................................................... 26 Human Factor Consulting ............................................................................................................................... 27

Support Services ................................................................................................................................... 28

OnLine! Support: Desktop and Servers ............................................................................................................ 28 OnSite! Support: Servers Sun, HP, IBM, x86 support by Consulting Forge ......................................................... 28

Software Support Services .............................................................................................................................. 29

New Version Releases .............................................................................................................................................................. 29 Maintenance Releases ............................................................................................................................................................. 29 The Update Service Plan (USP) ................................................................................................................................................. 29

Consulting Forge's Vision, Mission and Values....................................................................................... 30

The Company
Founded in 2009, Consulting Forge is a leading firm in IT Consulting and, Recruiting and Head Hunting, with a 100% Spanish Capital. Consulting Forges strategic goal is clear: be the partner of our clients in matters of IT Expert Search and Consulting anywhere and all over the word. We combine with our clients business practice to provide bespoke IT solutions that resolve their most significant issues to ease creating competitive advantage and cost reduction. On the basis of decades of industry experience and functional expertise from our team, Consulting Forge looks beyond standard solutions to deploy new insights solutions, mobilize organizations, provide tangible results, and make companies more capable and efficient.

High Availability. Super Performance. Instant Reaction.

Consulting Forge provides a full range of IT services, from strategic IT consulting to systems integration, outsourcing and recruiting. Throughout these period of economic uncertainty, our outsourcing option can help you reduce costs while freeing up your employees to focus on business retention and acquisition. Learn how Consulting Forges outsourcing services can help you, immediately at most competitive cost.

Be efficient. Boost Productivity.

As businesses grow, its natural to experience growing pains. Consulting Forge helps organizations automate common workplace activities, simplifying processes and creating efficiency so growing pains are eliminated and the ease of automation takes their place. Our solutions enable organizations to achieve a significant competitive business advantage in workforce productivity. Employee intranets Client extranets Collaboration solutions CRM solutions

Make your infrastructure work better.

Consulting Forge's infrastructure support enables organizations to create more cost-effective and responsive IT solutions. These solutions promote stability and reliability while enabling flexibility in changing market and business conditions. Consulting Forge collaborates with leading organizations to create low-cost, high-value IT solutions that provide a platform for your profitable growth. We help our clients achieve business objectives by delivering solutions to current issues and keeping the larger picture in mind. We work with our clients to significantly improve productivity and reduce costs, as well as address their IT assets. Server support (Mac, Windows & Linux) Middleware support (SOA, App. Integration Solution) Network support (VPN & mobile)

Staff Teams Upgrading.

Let the Consulting Forge team augment your staff and free up internal resources, lower operating costs, and increase operating efficiency. We can enhance your existing team with one or more expert marketing and technology resources who will be productive immediately. Our flexible consultative approach includes assignment of multiple resources with varying skills within one resource budget. Short term or long term, onsite or offsite, we can provide the professional resources you need. System architects Project managers & technical leads Internet marketing consultants Marketing & branding consultants Graphic & web designers Software engineers Onsite & offsite resources

The Eco-corporation Model for a Sustainable Future.

Mankind has exploited more resources from the Earth in the last couple of centuries than the previous inhabitants managed to extract over millions of years. Experts measure that our present consumption rate outpaces natures regeneration capability by twenty percent. We are growing at a linear pace, but our resources are finite. And we are depleting at a rapid pace, the resources that will be required to sustain our governments, communities and businesses. As a result, business stakeholders have little choice but to refurbish their valuation systems to include ecological capital as a component of wealth. In order to succeed in an environment where resources are rapidly depleting, we ought to find more efficient ways to better utilize what we have, replenish what weve lost, and preserve what is left. Companies that are able to build ecological competitiveness find themselves enjoying higher economic competitiveness despite the recent downturn, as their new practices are more inclined to create stability and new revenue streams. At Consulting Forge, we call these companies Eco-Corporations, or those that have successfully followed an Ecotransformation road map to achieve Eco-sustainability. There are four key enablers that can make this transformation happen: retooling skills and capabilities to support green implementation; promoting innovation and technology to address new energy and resource needs; funnelling green finance to fund path-breaking projects; and leveraging Information Technology to monitor performance and support scalability.

At Consulting Forge, we are particularly sensitive to the crucial role the fourth enabler will play in realizing effective eco-transformation. Beyond reducing our industrys two percent contribution to Greenhouse gases through Green IT initiatives, the other 98 percent of emission sources can also be managed through IT-enabled solutions for green. These solutions will drive resource optimization and energy efficiencies in the core processes of the company and stakeholder interactions.

The Vision Makes the Difference

Consulting Forge carries out a simple, consistent vision that transforms IT operations to a much higher level of effectiveness through IT assessments and roadmaps. We offer our clients a rapid approach that takes them from 'What to do' all the way through to 'How to do it', in an abbreviated timeframe, and always with a business-oriented approach, mindful of ROI (return on investments).

Our statements of work are truly business statements of work, not merely technical or process-driven documents. We specifically define the expected business outcomes in five categories that include strategic, financial, quality of service, agility and risk reduction. We never forget that our objective is to help our clients solve business problems and toward that end we always prioritize: Business Alignment (for key roles and business objectives) Organization Structure and Roles Industry Governance and Standards Internal Policies and Procedures Technology

At Consulting Forge We bring a proven background in project management, coupled with the strength of an independent consulting firm with depth and practical experience with IT Technology and Business processes and automation.

Consulting Forge Project Management

Consulting Forges capabilities have grown through ten years of work engagements at large, complex organizations, where we have consistently delivered successful ITAM1 and ITSM2 solutions. Our project managers understand the goal of achieving the simple vision described above as well as the need to manage to time and budget constraints. Utilizing ITIL best practices, Consulting Forge consultants are adept in guiding our clients through complicated, highrisk initiatives and ensuring successful outcomes.

Why Consulting Forge?

Our insightful and experienced technology consultants are committed to helping businesses optimize their technology, enhance productivity and maximize return on investment. Combined with our vast array of technical expertise, our progressive end-to-end development solutions are designed to meet your specific needs. With more than 10 years of combined experience, our consultants have helped many clients identify, understand and bridge their technology gapsresulting in efficiencies throughout their organizations. Consulting Forge team has more than 10 years helping companies reach their technology goals, our certified professionals deliver tailored solutions to meet the needs of your organization. Our security and compliance services are designed in accordance with key risk management principles and are complemented by our many professional accreditations including: Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), and Certified Information Technology Professional (CITP). At Consulting Forge, we understand the complex challenges facing IT managers, and offer effective partnerships in their resolution. Our engineers are experienced in LAN, WAN, Internet, Intranet, portal and data center operations, and are backed with the expertise and experience to not only improve the effectiveness of your infrastructure, but also your business. Our technology consultants are committed to helping businesses optimize their technology and enhance productivity and profitability. Youll work with experienced business and technology professionals, including Certified Information Technology Professionals, Certified Project Managers, Certified Network Engineers and Certified Information Technology Auditorsall whom are resourceful and versatile, and can help ensure maximum

IT asset management (ITAM) is the set of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for the IT environment. 2 IT service management (ITSM or IT services) is a discipline for managing information technology (IT) systems, philosophically centered on the customer's perspective of IT's contribution to the business.

return on your investments. We use proven methodologies to develop customized solutions for your business planning needs.

Why work with Consulting Forge on your next business-critical IT initiative?

Real-World Experience Weve been in your shoes and helped companies worldwide improve the maturity of their IT organizations. Vendor Neutral We dont sell or implement technologies. Our focus is on identifying a short-list of tools that map to your business needs not force-fitting your business into a particular solution. Objective and Credible Were removed from internal politics and bring the credibility of real-world research and expertise to provide an unbiased assessment of your situation and help gain the buy-in of key stakeholders. Proven Methodology and Tools Our standards-friendly approach takes into account people, processes, and products and has been fieldproven in IT shops around the globe. Market Knowledge We leverage our analysts up-to-date knowledge of the market and vendor offerings to help you select appropriate solutions for your unique business needs.

Consulting Forge Knowledge Factory

Consulting Forge technology services, focus on business alignment with ITIL3 best practices and achieving quantifiable ROI results as quickly as possible. We: Prove value early and often. Drive towards alignment with your business priorities. Establish firm value objectives at project inception. Measure value with ROI and strategic alignment. The Evergreen Process for Technology Services

Our process begins with business needs analysis and ends with post-implementation support and knowledge transfer. We help our clients get operational quickly and accurately by helping them gather information using predeployment checklists and our proprietary quick-time-to-value methodology that: Identifies roles and responsibilities. Highlights server and database requirements. Drives key system configuration decisions. Pinpoints critical workflow issues. Gathers and configures data for system input

Quick-Time-to-Value Implementation Process

Consulting Forge technology service process is validated by ten years experience. Once on site, we provide: business process alignment, ensuring project goals are aligned with essential business processes, as our consultants conduct workshops and interviews with key personnel using our proprietary Consulting Forge data gathering guides and tools. project implementation, coming on site to guide your staff every step of the way, as we work with you to align your service management implementation with ITIL and business objectives. testing and quality assurance, which culminates in modelling, rigorous testing and QA prior to system deployment. knowledge transfer and project completion, where system implementation is tracked against metrics and deliverables. We deliver services at each stage in the project lifecycle to help get (and keep) your business-critical IT initiatives on track. To help you achieve your goals, our expert consultants leverage a unique combination of hands-on experience and practical skills, visibility into industry best practices, in-depth knowledge of current and planned vendor solutions, and our patent-pending consulting methodology.

Consulting Forge Skill-Sets

Internet Technologies Skill Set
Web Languages/Technologies - Microsoft Windows DNA / .Net
(ASP, ASP.net,

- PHP - Macromedia Flash

- Java Script - VB Script

The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations.

COM/DCOM, ActiveX, OLE)

- J2EE
(EJB, JSP, JavaMail, JMS, Applets, Java Swing, Java servlets)

- HTML - DHTML - XML/XSL - CSS

- CGI - WAP - Allaire ColdFusion - Perl

Database Connectivity - ODBC - DAO - ADO Databases - MS SQL Server - Oracle (PL/SQL, OCI) - MySql - PostgreSQL - Sybase - IBM DB2 - Informix - Microsoft Access - JDBC - ADO.NET - RDO - OLE DB - DB Direct

Web Servers, Application Servers and Server Software - Apache - Microsoft IIS - Tomcat - JRun - JBoss Operating Systems - Linux - FreeBSD - OpenBSD - NetBSD - AIX - Windows NT, 2000, XP - Windows Vista & 7 - Windows 2003 Server - Windows 9x, Me -Mac OsX (Tiger, Leopard & Snow Leopard) - SUN Solaris - BEA WebLogic - IBM WebSphere - iPlanet Application Server - Terminal Server - Transaction Server - MS Exchange Server - SharePoint Server - SAMBA

Software Solutions Development Skill Set

Software Development Languages/Technologies - Windows DNA / .Net - Visual C++.NET/ Visual C#.NET/ Visual C++/ MFC/ ATL/ STL - Win32 API - COM/DCOM, ActiveX, OLE - RMI/ CORBA - MAPI, TAPI, SAPI - MTS Operating Systems / Platforms - Windows NT, 2000, XP - Windows 2003 Server - Windows 9x, Me - Linux, AIX - FreeBSD - OpenBSD - PalmOS, Pocket PC 2002/2003, Windows CE - OsX Tiger & Leopard - MSMQ - HTML, DHTML - SQL (SQL92, SQL extensions for various RDBMS) - XML/XSL, XSD, XHTML, XPATH, XML-RPC - SOAP, WSDL, DOM, JDOM - TCP/IP, sockets - UNIX shell programming - Objective C - Perl - J2EE, J2SE, EJB - Borland C++ / OWL - Borland Delphi - Microsoft Visual Basic - Power Builder

- NetBSD Databases / RDBMS - Oracle (PL/SQL, OCI) - MS SQL Server - MySql Database Connectivity - ODBC - DAO - ADO Servers / Application Servers - MS Exchange Server - .Net Framework Architectures - .NET - Client/Server Communications/Networking - TCP/IP, SNMP, NetBIOS - QoS, IPv4, IPv6, - Distributed Systems - N-tier - MS Commerce Server - JBoss - JDBC - ADO.NET - RDO - PostgreSQL - IBM DB2 - Sybase

- SUN Solaris

- Informix - Microsoft Access

- OLE DB - DB Direct

- Apache Tomcat Application Server

- Enterprise Java Beans - SOA, EAI, ESB

- IrDA, Bluetooth, Wi-Fi, WiMaX

Mobile Software Development Skill Set

Mobile Development Tools - Embedded Visual Tools - Visual Studio .Net Mobile Technologies - Conduit development - Network connectivity Operating Systems - Palm OS - PocketPC 2002/2003 - Windows CE - Mac OsX - Windows NT, 2000, XP - Windows 9x, Me - Wireless (IR, Bluetooth, Wi-Fi) - Desktop add-ins - CodeWarrior (C++) - Satellite Forms - XCode OsX - XCode iPhone/iPad

Process Management Tools

Modelling - Rational Rose - ErWin - S-Designer - Oracle Designer - MS Visual Modeller

Requirements/Change Management - Rational Requisite Pro Testing/Documentation - Rational Test - Rational SoDa Project Management - MS Project - Service Time-Assistant - NUnit - FxCop - Rational Clear Quest - Borland Starteam

Design Methodologies
Object-Oriented Analysis & Design
Object-oriented analysis and design (OOAD) is the principal industry-proven methodology for developing high-quality object-oriented systems. This prevailing software development methodology involves three aspects: object-oriented analysis (OOA), which deals with the design requirements and overall architecture of a system, and is focused on describing what the system should do in terms of key objects in the problem domain; object-oriented design (OOD), which translates a system architecture into programming constructs (such as interfaces, classes, and method descriptions); and object-oriented programming (OOP), which implements these programming constructs. The fundamental idea behind an object-oriented (OO) language is object decomposition, breaking the complex software system down into its various objects, combining the data and the functions that operate on the data into a single unit, the object. Objects are discussed and built by modelling real-world instances. A typical OO system consists of a number of cooperating objects, each of which may or may not collaborate with other objects in order to achieve some task for the user. Real-world objects display the characteristic of high cohesion, they maintain a single theme or focus, in turn, software objects model real-world objects. This form of object decomposition provides a natural way of breaking the problem down into isolated, manageable parts. In many cases, the development effort shifts from writing a new code, to assembling existing objects in new and innovative ways to solve a problem. Thus, object-oriented analysis and design methodology cuts down development time and costs, leading to faster time to market and significant competitive advantage, and enables producing more flexible, modifiable, easily maintainable object-oriented systems.

RUP (Rational Unified Process, UML Unified Modelling Language)

IBM Rational Unified Process, or RUP, is a configurable software development process based on the Unified Modelling Language (UML) aimed at ensuring the production of high-quality software that meets the needs of its end users within a predictable schedule and budget. The process enhances team productivity and delivers software best practices via prescriptive guidelines, templates and tool mentors for all critical software life cycle activities. RUP is a comprehensive software engineering tool that combines the procedural aspects of development (such as defined stages, techniques, and practices) with other components of development (such as documents, models, manuals, code, etc.) within a unifying framework. The Rational Unified Process unifies the entire software development team by providing a customizable framework of best practices from many disciplines such as project management, business modelling, requirements management, analysis and design, testing, and change control for the full life cycle process. The Rational Unified Process uses iterative approach for organizing projects in terms of workflow and phases, each consisting of one or more iterations. Each project iteration cycle begins with a plan outlining what will be

accomplished and concluding with an evaluation of whether objectives have been met. Milestones enable management to assess progress. RUP effectively eliminates risk early in the project, decreases time-to-market, and ensures the client's business requirements are totally met by the end system/application produced. For more details, please refer to: www.ibm.com

Design Patterns
Design Patterns is an object-oriented development methodology providing a proven structure and characteristics for building highly maintainable and extendible software. This methodology presents patterns for managing object creation, composing objects into larger structures, and coordinating control flow between objects, thus offering timeless and elegant solutions to common problems in software design. Design Patterns can improve the structure of software, facilitate maintenance, and help avoid architectural drift. The purpose of Design Patterns is to capture software solutions that have been discovered, developed and evolved over time, and make them reusable. The reusability and flexibility of code allows finding consistent, well-engineered object-oriented designs appropriate for the needs of the particular application instead of having to repeat the problem and solution again and again. Successful reuse of well-designed and well-tested software components improves software productivity, quality and reliability.

XP (Extreme Programming)
EXtreme Programming (XP) is a lightweight software development methodology. The fundamental concept of XP is to start simply, divide a project into a series of iterations each ending with a rigorously tested release that works in its limited way, and then fit it into a specific structure designed to simplify and expedite the process of software development rather than an exhaustive structure based on the thorough and time-consuming analysis. EXtreme Programming is actually a deliberate and disciplined approach created in response to software development in the environment of rapidly changing requirements. High-risk projects and those with vague or dynamical requirements are perfect for XP and they will experience greater success and developer productivity in comparison with other software development methodologies. EXtreme Programming emphasizes team work and implements a simple, yet effective way to enable groupware style development. The XP team includes not only developers - managers and customers are all part of the XP team working together closely and dedicated to delivering quality software. EXtreme Programming teams use a simple form of planning and tracking to decide what should be done next and predict when the project will be completed. Focused on business value, the team produces the software in a series of small fully-integrated releases that pass all the pre-defined tests. With this foundation, XP team is empowered to confidently respond to changing requirements and technology, even late in the life cycle. So, if you do not have a firm idea of the new system functionality or the software functionality is expected to change frequently, this is when XP will succeed and rapidly produce extremely reliable, efficient, well-factored software. For more details, please refer to: http://xprogramming.com

Project Management
Consistently businesses are being asked to do more with less - less resources, less funding, etc. The reality of this statement is that businesses in today's global economy and extended marketplace must find timely and costeffective solutions to meet the needs of their enterprise, customers, partners and shareholders. Consulting Forge's project managers/planners provide strategic guidance to organizations to cost-effectively execute business critical initiatives and to prepare them for a state of continuous improvement. Our project managers/planners take a collaborative approach to helping customers achieve their desired results while minimizing their risk.

Consulting Forge's project managers/planners work in collaboration with our customers to ensure the profitable and timely conclusion of projects. We employ experienced and certified project managers/planners who have worked on projects of all sizes and complexities. Our project managers/planners have expert knowledge on almost all project management tools and methodologies and can either apply one of the industry's best practice tools and methods or adhere to yours. Whether we use our customers' methodology or bring ours to the table, we make RESULTS happen. Consulting Forge's project management service offerings focus on cost, efficiency and effectiveness. From developing a business case - helping you justify your initiatives - to managing multiple projects and vendors, we bring a holistic solution to our clients. At the end of the day, your business success is based on how effectively you are managing projects across your enterprise. Let Consulting Forge be your partner.

Project Management Capabilities

Project Planning/Project Planners Many organizations have determined that due to the size and complexity of their project initiatives, their project managers require additional support in managing day-to-day project activities. Understanding our customers' requirements, Consulting Forge utilizes certified project management resources that have experience in project management to support project managers in the planning and controlling processes within a project's lifecycle. These resources are our project planners. Consulting Forge's project planners have experience working closely with internal or vendor project managers and their team members to ensure the successful completion of the project engagement. Through the use of a project planner, the time of the project manager is made available to work with project stakeholders to address project organizational issues, communicate project status and manage risks that may hinder the successful completion of the project. In addition, the use of a project planner will free up the time of a project manager, allowing the project manager time to take on additional project assignments while the project planner focuses on the day-to-day project activities related to planning, schedule tracking and project management tool and methodology assistance. Consulting Forge project planners provide support in the areas of: Project charter facilitation Project plan facilitation WBS development Schedule development Planning strategy formulation Project variance analysis Project cost budget and resource management

Project Cost Benefit Analysis and Business Case Development To initiate a project, businesses must create a solid business case, ensuring that the initiative is going to reap quantifiable benefits to their bottom-line. By using our proven methodology that we have employed over the years, we work with our clients to layout every aspect of the initiative and define how the project aligns with the overall business and IT strategy. We also perform financial analysis to assess the expected return on investment while also identifying areas of risk. Consulting Forge CBA deliverables are: Determine the business opportunity / problem, goals, objectives, vision, benefits and risks for initiating a project or a program. Determine the return on investment of the project and the projects alignment with the businesss strategy.

 Determine if the project contributes to the businesss bottom line and analyze any other alternatives towards achieving the goals and objectives set for the project. Customers can expect to walk away with a detailed deliverable that outlines the business case justifying the initiation of the project. The deliverable would include a summary of the project (opportunity/problem, goals, objectives & vision), alternatives/options, cost and investment, risks and benefits, and ROI analysis. Portfolio Management At any given time, organizations typically do not work on just one project / initiative. Typically, organizations have multiple projects / initiatives that are being initiated or executed at the same time. The Consulting Forge team helps organizations by performing strategic analysis and organizing projects into portfolios of projects that are aligned with the businesss strategy and contribute to the businesss bottom line. The Consulting Forge team also provides organizations with procedures and a methodology for the ongoing creation, analysis, evaluation and management of optimal portfolios of projects. Thus, with these procedures and methodology, organizations can determine if their portfolio of projects continue to align with the goals and objectives set during these projects? initiation, continue to align with the strategy and contribute to the bottom line, and determine what projects should remain in the portfolio and what projects should be cancelled. The Consulting Forge team will provide clients with the following portfolio management procedures/methodology: Project portfolio inventory creation process/methodology Project evaluation methodology (against strategic objectives and Return on Investment) Project prioritization methodology Project approval methodology Project portfolio management methodology Project portfolio ongoing evaluation (against strategic objectives and Return on Investment) Project risk assessment Project status tracking Project budget tracking Project issue tracking Project resource levelling and tracking

Program Management Often, organizations initiate initiatives that are comprised of multiple projects all working towards the same common goals and objectives. In other instances, a business area of an organization may have multiple projects that the area would like to link together under a common umbrella for streamlined and optimized tracking, management and resource levelling. Initiatives comprised of multiple projects are often termed as Programs. Examples of Programs that are comprised of projects working towards common goals and objectives include Programs such as a Disaster Recovery Program or a Sarbanes Oxley Compliance Program. Examples of Programs that are comprised of multiple projects for a business area or for ease of tracking, management or resource levelling can include a Program of projects for Procurement or say Human Resources etc. Irrespective of the nature of a Program, Consulting Forge offers experienced Consultants with a proven track record and experience in successfully managing and executing Programs. Our experienced Consultants: Determine program strategy, approach, vision, goals, objectives, scopes and budgets. Obtain consensus from various stakeholders and outline detailed master plans and sub project plans. Identify and assign optimal resources across the projects comprised in the Program and perform resource levelling to ensure resources are optimally utilized.

 Manage the execution of the Program. Track the Programs progression and identify risks, scope changes and appropriate mitigation strategies in an ongoing manner. Project Management Whether the project is an offshore or on-shore deployment of a critical application, a project to secure your infrastructure, a regulatory initiative that will impact your business, or implementing an enterprise-wide application, whatever the initiative, project management is often times the most critical component to success. Consulting Forges project managers work with our clients in a collaborative fashion to ensure projects get completed on time and within budget. Our experienced consultants have a proven track record in successfully managing and executing projects. Our project managers: Determine project strategy, approach, vision, goals, objectives, scope and budget. Obtain consensus from various stakeholders and outline a detailed project plan. Identify and assign optimal resources to tasks outlined in the project plan. Manage the execution of the project. Track the projects progression and identify risks, scope changes and appropriate mitigation strategies in an ongoing manner.

Vendor Management Organizations often outsource various initiatives and functions to external vendors in order to gain cost savings, benefit from vendors? experience and best practices and in order to enable the organizations staff to focus on the organizations core competencies. Consulting Forge can help organizations decide if outsourcing an initiative or function is a good decision. Towards this end, Consulting Forge Consultants can help organizations: Analyze various initiatives and functions and determine ideal candidates for outsourcing. Perform detailed analysis and business cases for justifying the outsourcing. Identify vendor candidates for outsourcing and perform detailed analysis to help identify the vendor to whom the organizations initiative or function should be outsourced. Determine outsourcing strategy, approach, vision, goals, objectives, scopes and budgets. Obtain consensus from various stakeholders and outline detailed transition plans. Participate in vendor negotiations and outline vendor service levels and evaluation criteria. Once an organization decides to outsource initiatives or functions to external vendors that are located offshore, near shore or on shore, Consulting Forge Consultants can help the organization: Successfully manage the external vendor and outsourced initiatives. Participate and perform ongoing vendor negotiations to enable the successful execution of the initiatives. Manage the vendor contracts, service levels and ensure that the initiatives are successfully tracking per schedule, budget, and performance / service levels set for the vendors. Project Management Office (PMO) Since organizations typically have multiple initiatives / projects that are ongoing at any given time, there is a need for organizations to be able to centrally track and monitor these projects. Further, there is a need for an organizations multiple initiatives / projects to be managed using standard methodologies, templates and procedures. A Project Management Office (PMO) is a function that enables organizations to centrally track and monitor the organizations multiple projects / initiatives while also ensuring that an organizations projects / initiatives are being managed using standardized processes, methodologies and deliverable templates. However, the challenge that most organizations face is that they do not have a PMO function. Towards this end, Consulting Forge Consultants can help organizations:

Initiate and setup a Project Management Office (PMO). Outline PMO goals, objectives, vision, structure and resources. Outline processes, deliverable templates and methodologies for successful PMO execution. Provide training and mentoring to enable successful execution of the PMO.

Project Audit In order to ensure that projects are being executed successfully, are using effective processes and methodologies, and that projects continue to align with the business strategy and are tracking to the goals, objectives, scope and budget set during project initiation, it is recommended that projects be audited in an ongoing basis during the project lifecycle. Consulting Forge Consultants have the experience and a proven methodology for auditing projects in an objective manner. During a Project Audit, Consulting Forge Consultants: Review the project business case, goals, objectives, scope and budget set during the project initiation in order to gain an understanding of the project and its alignment with the business strategy. Meet with the project manager and relevant team members in order to perform an objective assessment of the current status of the project. Review project documentation in order to evaluate the progress of the project. Identify project risks, issues, successes and failures. Determine if the project continues to align with the business strategy and is tracking to the goals, objectives, scope and budget set during project initiation. Determine if the project is being successfully managed and executed using effective processes and methodology. Provide a detailed audit report containing the results of the audit and recommendations. Project Recovery Ever so often, organizations have initiatives / projects that are over budget, not tracking to the timeline, not aligned to the goals, objectives and strategy ? i.e., projects / initiatives in trouble. In such instances, organizations may not want to cancel such projects since the projects may be addressing critical business problems that the organization is facing or because the projects have the potential to enhance the organizations strategy and bottom line. Consulting Forge Consultants can help organizations recover such troubled projects and bring the projects back on track with regards to their budget, timeline, scope and alignment with goals, objectives and business strategy. During a Project Recovery effort, Consulting Forge Consultants: Review the project business case, goals, objectives, scope and budget set during the project initiation in order to gain an understanding of the project and its alignment with the business strategy. Meet with the project manager and relevant team members in order to perform an objective assessment of the current status of the project. Review project documentation in order to evaluate the progress of the project. Identify project risks, issues, successes and failures. Obtain consensus from various stakeholders and outline a detailed project recovery plan. Identify and assign optimal resources to tasks outlined in the project recovery plan. Manage the recovery of the project back on track with regards to project budget, timeline, scope and alignment with goals, objectives and business strategy. Track the projects recovery progression and identify risks, scope changes and appropriate mitigation strategies in an ongoing manner. Change Management Have you heard of the term scope creep? Often organizations have projects that are currently being executed with a scope that is very different than the initial scope set for the project. However, there may not be any documentation or consensus among various stakeholders with regards to the current scope of the project. Further, stakeholders may be dissatisfied because the projects timeline and budget is different than the initially agreed upon

timeline and budget. These symptoms are characteristic of a project that has undergone scope creep without effective project change management. Consulting Forge Consultants can help organizations understand the changes in scope for such projects and help implement effective change management that will enable organizations to determine if the changes in scope are beneficial for the project relative to the resulting changes in timeline and budget. Towards this end, Consulting Forge Consultants will: Review the project business case, goals, objectives, scope and budget set during the project initiation in order to gain an understanding of the project. Meet with the project manager and relevant team members in order to perform an objective assessment of the current status and scope of the project. Review project documentation in order to evaluate the project. Identify current scope items that are changes from the initial scope of the project. Document changed scope items along with their impact on timeline and budget. Review changed scope items with project stakeholders to determine if these changes add value or are a detriment to the project thereby determining if the changed scope items should remain within the scope of the project. Update project plan, budget, scope and relevant deliverables with the changed scope items that stakeholders determine should remain in the project. Set change management methodology, processes and deliverable templates for effective future change management in the project. Review change management methodology, processes and deliverable templates with project stakeholders and team for effective future change management in the project.

Solutions Developer
Web Design: Be interactive. Be dynamic. Be mobile. Be social.
Consulting Forge integrates design excitement with rock-solid functionality. Our expert developers are the foundation of our award-winning web designs. We use the latest techniques and programming to design top notch interactive websites that wow your customers while delivering easily navigable information. By using an agile development process, we ensure quality results that utilize off-the-shelf technologies where possible to save you time and money. Our industry expertise will help you decide how to incorporate important business considerations like web 2.0, e-commerce, mobile users, and more. We use frequent and consistent UI testing to maximize effectiveness and usability. From a simple database to the most complex user communities, well create the right solution for you and ensure its delivered on time and within budget. site development e-commerce platforms database management community & social interaction CMS

CMS: Manage your Live Content.

A Content Management System (CMS) allows you to keep your sites content fresh and relevant with just a few mouse clicks. Let Consulting Forge help you select the right CMS to easily deliver customized, current information to your audience.

CMS will streamline activities, generate efficiency, and ensure your content follows a simple and predictable life cycle. Additionally, CMS will help you enforce design and meta data standards, centralize information and assets, and reduce dependency on your IT department for day-to-day content updates. The framework we create for you will contain dozens of interactive features that put you in the drivers seat. Because of the large number of CMS products on the market and their diverse array of features and costs, choosing a system can be overwhelming. Our in-depth knowledge of CMS will simplify the selection process and help you choose the perfect tool for your organization. intranets & portals extranets & membership sites online communities social networking interactive web applications microsites for marketing & lead generation search engine friendly

e-Commerce: Sell it with the right tools.

Creating an e-commerce solution from scratch can be cost and time-prohibitive. Thats why we prefer to customize one of the many existing e-commerce solutions to fit your needs. We begin by choosing from available platforms and then strategically select shopping cart applications that will deliver the kind of results your organization needs. We then customize these applications to create your unique, user-friendly storefront. The end result is a store with a custom look and feel without the outrageous custom price tag. And our service doesnt stop there. Well serve as an ongoing support resource to ensure the buying process accelerates your business growth. configuration & customization of leading applications integration of back office, security, payment, & shipping order fulfilment customization user profile & invoicing email marketing database integration

Custom Web Software: Tools so sharp your performance.

With a complete online member community of intranets and extranets you can ensure timely and effective communication with employees and customers. Consulting Forge creates the right application for your organization with customized, web-based management software. No matter what your organization's size or mission, we provide the tools you need to create stronger connections with your employees, customers, and members. Take control of your brand with intuitive tools for creating and customizing the features of your membership site and gain quick control of member data via easy-to-use admin tools. No matter what your members are into, youll have the right widget to keep them connected. Social activity from major social networks like Twitter and Facebook will be intertwined with your own to acquire new customers. Well create feature-rich communities to meet your needs by providing expert assistance at every stage of your Web 2.0 community project, from design and roll out to managing ongoing user participation. user-generated content social networking user data research enterprise security & control brand building & loyalty

 customer collaboration revenue generation

Custom Software Solutions: Responsive process. Consistent results.

At Consulting Forge we believe that careful analysis of your business processes is the key to providing you with the most efficient solution possible. Our applications are simple, intuitive, and will streamline your business by creating efficiency. Our software engineering processes and agile development ensure quality and results within time and budget parameters. We wont reinvent the wheel. Instead, well start with proven, off-the-shelf systems and tailor them to your unique business needs by incorporating ongoing user involvement. By using our phased approach, screen designs, use-case analysis, and smaller releases, we facilitate early system verification and easier system evolution when business requirements change. Our blend of onshore and offshore resources gives us a key competitive advantage --- we ensure successful completion of your project with remarkable speed and quality. You get the face-to-face, personal service that your project demands and reliable results, faster. web based applications intranets & extranets custom social networks membership systems collaboration platforms e-commerce applications business process automation integration of disjoint systems directory applications

Mobile Solutions: Mobile on-the-go or CellPhone no go.

Customers expect to get information quickly and easily via computer and mobile phone. Ensure your company isnt missing out on the power of todays mobile generation. Make your companys information, products, and services easily accessible via mobile phone. Mobile applications can help increase employee and vendor productivity by facilitating access to critical business information while on-the-go. Equip your employees and vendors with the tools to do more in less time no matter where they are. Whether its mobile access, apps, or SMS, Consulting Forges mobile development team will work with you to understand your business needs and help plan and implement mobile solutions with a focus on security and usability. We specialize in all the latest platforms including iPhone, Blackberry RIM, Windows Mobile, Palm OS, and Android. specialized mobile apps mobile versions of business applications websites optimized for mobile devices SMS alerts, coupons, & contest entries online mobile tools news & feed readers location-based services

IT Consulting Services
Consulting Forge is committed to helping businesses optimize their technology, increase productivity, reduce business risk and maximize return on investment. Leveraging our expertise and past experiences, we offer a customized approach to designing, developing, and implementing end-to-end solutions to meet your needs.

Security and Compliance

Are you confident that your critical information is secure? Do you know the impact of having that information lost, stolen, or compromised? With more than 98% of information breaches completed virtually, it has become increasingly important for organizations to address information technology (IT) control issues as they continue to rely more on technology, place a higher value on information and face growing regulatory requirements. The need for adequate security for IT systems is critical not only to both your business and clients security, but to your bottom line. The Consulting Forge certified security professionals are dedicated to helping companies like yours both enhance security programs and comply with regulatory requirements. Our comprehensive collection of service offerings range from penetration and vulnerability testing to IT exams and audits to industry-specific regulatory reviews, to name a few:

Attestation Services
Information technology examinations/audits Agreed upon procedures SAS 70s General controls review

Information Security Services

Risk assessment Security assessment Policy and process development Training and awareness Identity and access management strategy Internal technical vulnerability assessments External penetration testing including war dialing & social engineering

Security Advisory Services

Outsourced Security Officer/Manager/Administrator Information security program strategy Information technology security strategy Risk management strategy Business continuity and disaster recovery planning and testing Incident response planning and response support Vendor Management & service provider assessments

Infrastructure Services
The Right Solution for Your Business Your IT infrastructure plays an integral part in the delivery of your overall business strategy. Identifying and determining your IT infrastructure needs can be overwhelmingthe options and variety of technology that can be used are endless and often multifaceted. The experienced professionals at Consulting Forge can help you navigate the complex world of IT infrastructure, and find the right solutions for your business. We provide a comprehensive set of infrastructure services to support the design, development, installation and operation of complex networks. We help you understand and meet your business needs by planning for the future and optimizing your current IT investments.

Customized Services
Consulting Forges infrastructure solutions are customized to meet the specific needs of your organization. Our services are not only in-depth, but also broad to accommodate both small and large project work, managed services, staff augmentation and much more. Additionally, our infrastructure services team can work with you to provide:

Hosted Services
Hosted services are designed to provide secure and cost-effective enterprise-level solutions for your small- to medium-sized business, and include SPAM, off-site back-up, hosted exchange and more.

Strategic Services
Consulting Forge strategic services are designed to increase the value that your technology investments bring to your business. These services include budgeting, network assessments, software and system selection.

Voice, Video and Data Services

Consulting Forge voice, video and data services provide you with a single contact for all your network and communication needs, from voice to video, messaging and more.

Collaboration Services
Designed to increase utilization and better serve the distributed workforce, our collaboration services improve business insight and drive process efficiencies in your business through simplified collaboration. A sampling of Consulting Forge experience includes Citrix, Cisco, terminal services, mobile devices and SharePoint.

Virtualization Specialists
Our end-to-end virtualization strategies can profoundly impact nearly every aspect of your IT infrastructure management life cycle to drive greater efficiencies, improve ROI and increase flexibility throughout your organization.

Procurement Services
Consulting Forge client-focused procurement services can help determine your IT hardware and software needs using best-in-class products and services.

Cloud Computing
Cloud computing makes IT systems or software applications available as a service over the Internet. With cloud computing, you can reduce your internal IT overhead by essentially purchasing access to IT systems or applications hosted by a third party.

Consulting Forge extends the Unwired Enterprise to cloud computing environments

Cloud computing centralizes common IT systems or applications, giving many different users access to them via the Internet or an internal corporate network. Users do not need knowledge of, expertise in, or control over the technology infrastructure in the cloud that supports the IT system or application. Cloud computing has two forms: public and private. Public clouds are managed by third-party vendors, and corporations purchase or rent access to the systems or applications in the cloud. Private clouds are provided by central IT teams in enterprises and can be accessed by different business units across an organization.

By using a cloud computing model, you can:

Reduce your IT overhead by having some or all of the IT infrastructure managed by a cloud computing service provider. More quickly scale your IT system or application by incrementally purchasing more computing resources from the service provider. Benefit from the 24x7 availability often provided by cloud computing vendors. Consulting Forge is working with industry leaders in infrastructure, storage and virtualization to optimize its technologies for cloud computing environments both internal and external. Consulting Forge is also working with Amazon Web Services to allow developers to quickly extend their development environments to Amazon Elastic Compute Cloud (Amazon EC2). Consulting Forge is providing customers and partners with different editions of its technologies as Amazon Machine Images (AMI), including freely available development editions as well as production editions through a pay-as-you-go pricing model.

Software Solutions Development

How can custom application development help my organization? The software that runs your business will either improve efficiencies and business processes, or cause employee frustration, customer service issues and even turnover. Business applications should work for your business, not against it. The technology consultants at Consulting Forge understand how important it is to have the right tools working for your employees and will work with you to make sure you have the proper technology applications to meet the needs of your business. What application development services does Consulting Forge provide? The professionals at Consulting Forge develop reliable, extendable solutions for core applications and critical business processes. Our established process is driven by the proven Software Development Life Cycle (SDLC) and demonstrated within the following service offerings:

Software Integration
Often, as companies grow and evolve, new solutions are put in place that dont necessarily work well with each otherthis causes problems with data-sharing and leaves duplicate or conflicting information. By creating intelligent integrations, a company can cut down on duplicate data entry and misinformation.

Solutions Development
Every technology challenge you face is different and, occasionally, there may not be a simple solution. Consulting Forge team has a proven methodology to gather your requirements, design a solution and build an application to help you fill the gap in your business. By designing and building software thats unique to your business needs, you can gain a competitive advantage that will help you improve customer service and drive efficiencies and profitability.

Website Development
Building a website can be a very complex process. You want your business to stand out from the competition and leave a creative, resourceful image in your customers eyes. Weve been successful in helping our clients design powerful web solutions that send the right message about your business, and make it easier for customers to do business with you.

Business Intelligence and Reporting Services

The most powerful, yet commonly untapped facet of technology, is data. You work hard to gather information about your clients, however, you may not know what to do with the information or how to use it. A well thought-out business intelligence solution can help you see the breadth of information and create a self-service environment where each employee can use the information. Turning data into information will help your team make better decisions.

Software as a Service (SaaS)

SaaS or Software as a Service is more of a model or methodology where software applications are used or accessed via the web versus installing the application on each user's machine and running the software "locally". These products are built specifically for one-to-many usage over the Internet. The advantages include no maintenance or updates by the IT department, no management of hardware, instant updates delivered by the software company, and pay-as- you go licensing model. Some of the most popular or well known SaaS products include Salesforce.com, Google Apps, QuickBooks or TuboTax Online, and WebEx. The disadvantages to these services are that it may cost more in the long run, you have less control over the application or little customization capabilities and the vendor's longevity or viability is more of a concern. SaaS solutions are usually considered part of Cloud Computing, where anything can be made into a service (storage, backup, infrastructure, voice) that leverages the Internet or cloud as it is sometimes called or depicted.

Staff Augmentation
At times, you may have a unique or urgent project that needs to get done, but dont have the resources or skills available. For years, we've been helping clients reach their goals by providing staff for either long- or short-term projects. Consulting Forge can provide you with talented and professional resources that are flexible to meet your needs.

Project Consulting and Advisory Services

How can the right technology support my business objectives? Leveraged effectively, technology should help you reduce operating costs and facilitate a competitive advantage. In a world of rapidly changing technology, its easy to lose sight of the big picture, causing inefficiencies and breaks in not only the technology supporting your business, but the processes around it. Not only can the right information technology provide you with the resources required to support and reach your business objectives, it can enhance the efficiency of your organization.

Consulting Forge understands how important it is to have technology work for your business, not against it. Our technology consultants help you prioritize technology project initiatives to maximize your resources. We also work with you to ensure your technology investments supportand help you achieveyour business goals. What technology consulting and advisory services does Consulting Forge provide? Our experience has shown that successful technology initiatives start with a well-conceived plan. Our technology professionals can help ensure you are capitalizing on your technology investments and yielding effective results. Our service offerings include:

Technology Operations and Impact Assessments

Our objective third-party assessments are designed to optimize your IT infrastructure and software applications, validate your existing technology environment and provide guidance on the timing and process for your technology action plans.

Technology Planning
Consulting Forges technology professionals can assist you with the development of your technology plans, including operational action plans, project plans and strategic technology plans. This planning process is critical to your business, and we understand that your technology and business strategies must be integrated.

CIO Services
We provide decision support to help management and technology staff make informed technology decisions. Because our team of professionals has business and technology experience, we understand the importance of balancing technology options, costs and benefits with the practical requirements of your business.

IT Resource Identification
Consulting Forges technology consultants can assist your business throughout the hiring process. Our services range from recruitment of qualified IT personnel, interview support, guidance in the selection process and market trend discussions. We also provide IT organizational assessments for staffing levels, technical skills, leadership abilities and IT resource market trends, allowing you to proactively address your future organizational structure and staffing needs.

Technology Systems Selection

Our breadth of experience, in both business and technology, allows us to assist you through your system selection decisions, and help set your expectations for the process. Beginning with a detailed requirements definition, we guide you through identifying solution options, evaluating vendor responses and implementing methodologies to assist you during the negotiation process.

Staffing Services
Your company is only as good as the people who work there. How do you find talented people for both contract and full-time opportunities? Consulting Forge Technology Consulting is a foremost provider of IT professional placement on both a contract and full-time basis. We have a recruiting team who can locate, screen and place the talent you need - when you need it. Our capabilities range from systems integration and web development to technical support and system maintenance, to name a few. Our clients are able to better meet their needs through our flexible contract terms and staffing options including: Complete Project Management Contract Contract to Hire Part-Time and Full-Time employees

Professional staffing services

Business Analyst Project Manager SQL Development System Architect Network Architect Software Development Web Development Database Analyst (DBA) Software Quality Assurance (SQA) SQL DBA System Analyst Network Support Application Support Technical Writing

Recruiting and Head Hunting

Consulting Forge brings cumulative experience from: Hundreds of searches, recruitments and Head Hunting. Thousands of selections of middle managers and professionals. The attributes that allowed Consulting Forges leadership position in Personnel Selection and Executive Search are: Thorough analysis of the position and its environment, as well as its strategic, cultural and organizational characteristics. Identifying success factors for the position (supra-competencies). Proactive and creative multicultural recruiting in synch with the particulars of each market. Professional and rigorous selection process, geared towards Client and Candidate satisfaction. Quick turnaround thanks to experience in the process and ample resources. Other distinctive traits of our services in this area are: Consulting Team specialized by industry and by functional area. National and international coverage with offices in Madrid and Barcelona. Expert software for selection management up to European standards. Database with structured and open text search engines equipped with OCR (Optical Character Recognition). Integrated recruiting systems: head-hunting, ads, e-recruitment, internal and external databases, national network, etc.

 Warranties ranging from 6 months (professionals) to two years (executive management) from date of hire and under any circumstance. In Head Hunting, both nationally and internationally, the process starts with a true market research based on: Identifying industries, geographical areas and companies that given their profile have a high chance of having executives with the defined characteristics (establishing target). Identifying such executives and initiating approach for a first information exchange (motivation for the project and profile fit). Additionally, this methodology also includes: Referral channel: use of our network of connections and industry opinion leaders to obtain referrals for candidates that fit the profile of the search. Use of other complementary channels like e-recruitment and Business School databases. From this point on, the process continues by repeatedly contacting potential candidates. This progressively increases the level of information being exchanged while the client is kept updated on the progress and the state of the marketplace. At the end of the process a client presentation includes a full achievement/competencies report for the pool of better qualified candidates. In order to minimize any hidden agreements or bias we also obtain indirect/crossed references. At the end, we provide close support during the candidate-client interviews, assisting in the decision-making regarding the right candidate, throughout the compensation negotiation and during the development of the deal.

Human Factor Consulting

It is under this name that we group all the Human Resources organization, management, motivation and optimization services Consulting Forge offers. Our vast portfolio of services and solutions includes: Corporate culture and management style studies. Employee satisfaction climate studies. Developmental potential studies. Workforce Strategic Planning (sizing and optimization of direct, indirect and sales workforces). Compensation systems and policies studies.

To complement that, Consulting Forge offers its clients the following services: Job description and analysis. Job evaluation. Competency-based management implementations. Performance Management Systems. Assessment Centre. Process organization and improvement. Individual and group coaching. Organizational Structure Design. Continued improvement and productivity. Company Status Diagnosis.

Support Services
Our support services help you reduce cost and complexity with a central point of contact for problem resolution and provide consistent service levels. We proactively provide service centre support, monthly maintenance and system network monitoring to meet the needs of your fast-paced business.

OnLine! Support: Desktop and Servers

Having happy and productive end users is one of the most challenging issues facing IT departments. Personal computers, email, the Internet and mobile devices have made the business environment literally 24x7. Expectations are higher than ever for availability and accessibility to you and to information. Managing these expectations is a combination of the having the right people and the right technologies to support your users. The smallest issue can escalate into an enormous problem because of the way a computer support specialist handles the issue, not just from a technical perspective, but from poor communications or poor expectation setting. Consulting Forges team of support specialists and systems engineers can support your users in a competent, friendly and supportive manner. We try to avoid using jargon with your users and if appropriate educate them on how to avoid the problem in the future. Our engineers have the latest secure remote access tools to support remote or travelling users. All thats needed is access to the Internet and were able to support users who are not physically in your office. Many times, our network support engineers can spot trends or common problems among a large section of users. Through our alliance with training partners, we can assist you with either on-site or classroom end-user training for common desktop productivity applications or general use of the operating system.

OnSite! Support: Servers Sun, HP, IBM, x86 support by Consulting Forge
Consulting Forge Support offers hardware support for the following systems: Hewlett-Packard o HP UX Servers o HP3000 Servers o HP UX Workstations Sun o Ultra Workstations o Ultra Enterprise IBM Solaris x86 Servers 32/64 bit System accessibility and uptime are crucial to your business operations. When systems fail, you need a professional, experienced team to respond. Consulting Forge Support has the technical expertise to provide your business with quick and reliable support services to ensure maximum availability. Hardware and software maintenance has become a large part of the cost of IT acquisition. In fact, it is often used against you as the OEM raises maintenance costs to coerce you into purchasing new hardware. Extending the life of your investment and reducing datacenter costs allows you the financial flexibility to reach your strategic business goals. Consulting Forge can save you 35%-60% off your annual hardware and software maintenance contracts while

giving you better support than the OEM. As a multi-vendor support organization, we can cover your entire computing environment, even hardware and software no longer supported by the manufacturer.

Software Support Services

Consulting Forge continuously improves its software so that you can develop information systems to keep your business on the competitive edge. Software Services enable access to these software improvements through new version releases and maintenance releases as follows:

New Version Releases

To keep your system current, these fully tested new version releases are issued periodically and often include new features, improved performance, and changes to ensure your Consulting Forge products are optimized for your operating system and hardware. These releases also include fixes for software defects identified in earlier versions.

Maintenance Releases
Consulting Forge periodically releases fully tested, production-quality maintenance releases, which include software fixes. These releases undergo regression testing and compatibility testing with other Consulting Forge products to ensure the release is up to our product quality standards.

The Update Service Plan (USP)

USP is an annual plan ensuring your receipt of all the major and minor new version releases for a given software product within the one-year term of the USP. USPs provide a cost savings over individual update purchases.

Consulting Forge's Vision, Mission and Values

The vision, mission and values of Consulting Forge have remained constant since our inception, built on client service and individual respect. Consulting Forge's vision is to be a recognized and respected information technology firm that provides complete management and technology solutions to business problems of all complexities. Our mission is to enable the growth and success of our clients through innovative and creative business and technology solutions. The operation of our business is based on the following values: Cultural Respect talented and skilled individuals of diverse backgrounds. Stewardship Foster an environment that is based on teamwork and continuous professional development. Integrity Exercise good judgment and fairness in every situation. Dedication Remain committed to excellence. Reward hard work and results. Client Satisfaction Strive for complete satisfaction in all that we do.