Gopi has hands-on experience of working with CEOs, senior managers, college grad uates, school students, scientists,

teachers and parents. As a facilitator and t rainer, Gopi has worked with business managers from over 100 organizations, of 2 0 nationalities. Gopi also consults and works with founding teams of organizations. He is a management graduate from BITS, Pilani. Core Competencies Business: Setting up businesses, Business Management, Franchise Management Organizational Development: Strategic Consulting, Goal setting, Execution, Train ing and Development, Need analysis Work Profile Been a part of the Education Industry for more than 15 years Trained hundreds of managers and thousands of college students Consults education companies Personal Profile Keen follower of Cricket Passion for theatre / dramatics - Acted, Scripted, Screen played, Staged plays Keen follower of Indian and International politics, television journalism and mo vies Passion for mentoring people for high performance and career building Active in public speaking and in Corporates, institutions, universities

A small software company TCF has recruited three freshers and started their trai ning process. This includes providing them lectures in handling new software, an d teaching them about the company procedures to be followed in everyday work. Wh ich function of communication does this come under? a) Instruction function b) Influence function c) Interview function d) Teaching function Your Score - 0 Q2. Is this statement TRUE or FALSE?

"Instructional Communication generally flows from someone higher in the hierarch y level to someone in the lower level." True False Your Score - 2 Q3. Is this statement TRUE or FALSE? "Interview function is to create new thoughts, ideas, beliefs in people's minds by carefully articulating and explaining what it means." True False Your Score - 0 Q4. Raju Motors is looking to revamp their image in people's minds. They would like to galvanize their goodwill in the market by carefully creating communication st rategies. They need to choose a consultant who specializes in this function. Who among the following will fit the bill? a) Recruitment Consultants (who specialize in Interview function) b) Organizational Development Consultants (who specialize in Evaluation function ) c) Training Consultants (who specialize in Teaching function) d) None of these functions/consultants would fit Your Score - 0 Q5. For following the company's audit procedures laid down by the Board of Directors , the senior most management can rely on which of the following communication fu nctions? a) Instruction, Directing and Teaching functions b) Image Projecting and Evaluation functions c) Interview and Evaluation functions d) None of the above Your Score - 2

Q1. Which mode of communication would you choose to communicate facts, figures and i mportant dates? a) Written communication b) Oral communication c) Non-verbal communication d) Whichever is most convenient at that time Your Score - 0

Q2. Vivek is given the task of conducting a lecture session for all of his subordina tes in the company. Even though he gives a very informative lecture, he doesn t le t the participants speak during the course of the session. What objective of com munication is he missing? a) Teach or learn something b) Stimulate interest c) Discipline the employees d) Exchange ideas, views, opinion and facts Your Score - 1 Q3. Which of the following media can most likely be used to maintain an 'evidence' o f communication? a) Oral communication b) Non-verbal communication c) Written communication d) None of these Your Score - 1 Q4. You are the project leader at ELF Ltd, and you want to communicate informally to your subordinates about the day s work. Which of these media would be the most ap propriate for that? a) Email b) Face-to-face c) Chat on the internet d) None of the above Your Score - 0 Q5. PCS software company has two offices in India, one in the North and one in the S outh. Tina, who is the General Manager of the company, decides to make all circu lars available in the two languages that are commonly spoken in the two regions, so that all employees are comfortable with the communication. What principle of Managerial Communication is she applying? a) Principle of reducing lack of knowledge about certain media b) Principle of overcoming language barriers c) Principle of achieving speed and reach d) Principle of using information sources Your Score - 0 Q6. Rakesh, who works in Flairtel, is gearing up for a presentation and going throug h the basic principles of communication. Which of the following points is not on e of the principles of communication? a) Know your audience b) Establish eye contact, use encouraging gestures c) Communicate a little at a time d) Take feedback less frequently Your Score - 0 This performance is much below expectation. Not upto the mark, but not to worry, you can perform better by working hard.