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Document #: LTRT-26001
May 2007
Contents
Table of Contents
1 2 3 Introduction .................................................................................................................6 Quick Start ...................................................................................................................7 Configuring the Gateway ............................................................................................8
3.1 Embedded Web Server Management Tool .......................................................................8
3.1.1 3.1.2 3.1.3 3.1.4 Accessing the Gateway's Embedded Web Server ..............................................................8 Navigating the Embedded Web Server ...............................................................................9 Changing Login User Name and Password ......................................................................10 Searching for ini File Parameters ......................................................................................11 Assigning an IP Address Using BootP...............................................................................12 Assigning an IP Address Using CLI via RS-232................................................................13 Assigning an IP Address Using HTTP ...............................................................................13
3.2
Obtaining the ini Configuration File from the Web ...........................................................15 Uploading the ini Configuration File to the Gateway........................................................16 Modifying Parameters Specific to Site Deployment.........................................................16
3.5.1 Defining the Mediation Server's IP Address ......................................................................17 3.5.2 Modifying Coders ...............................................................................................................18 3.5.3 Translating Numbers From/To E.164 Using Manipulation Tables for PBX/PSTN Connectivity ....................................................................................................................................18 3.5.3.1 Dialing Plan Notation..........................................................................................20 3.5.3.2 Numbering Plans and Type of Number ..............................................................21 3.5.3.3 Number Normalization Examples.......................................................................22 3.5.4 Modifying E1/T1 Trunk Settings.........................................................................................24 3.5.5 Modifying TDM Bus Settings .............................................................................................25 3.5.6 Uploading CAS Files to the Gateway and Assigning to Trunks ........................................26 3.5.7 Modifying ISDN Trunk Termination Side for QSIG ............................................................28
4 5 6
Expanding Deployment with Additional Trunks .....................................................29 Backing Up Configuration Settings .........................................................................30 Monitoring the Gateway............................................................................................31
6.1 Mediant 2000 ...................................................................................................................31
6.1.1 6.1.2 Monitoring LEDs ................................................................................................................31 6.1.1.1 Chassis LEDs .....................................................................................................31 6.1.1.2 TP-1610 Front-Panel LEDs ................................................................................31 Monitoring Trunks and B-Channels ...................................................................................32 Monitoring the Mediant 1000 Chassis LEDs .....................................................................33 Monitoring the Mediant 1000 Trunks and Channels..........................................................34
6.2
Troubleshooting ........................................................................................................35
7.1 7.2 7.3 General Troubleshooting .................................................................................................35 Restoring Network Parameters to Default Settings .........................................................35 Debugging using a Syslog Server ...................................................................................36 Registering as a Customer ..............................................................................................37 Logging in as a Registered Customer .............................................................................38 Mediant 2000 ...................................................................................................................39 Mediant 1000 ...................................................................................................................41
Notices Notice
This Quick Installation Guide describes the installation and configuration of AudioCodes Mediant 1000 and Mediant 2000 SIP digital media gateways for integration with Microsoft Office Communications Server 2007. Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee the accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. Updates to this document and other documents can be viewed at http://www.audiocodes.com. Copyright 2007 AudioCodes Ltd. All rights reserved. This document is subject to change without notice. Date Published: May-03-2007 Date Printed: May-07-2007
Tip:
When viewing this manual on CD, Web site or on any other electronic copy, all cross-references are hyperlinked. Click on the page or section numbers (shown in blue) to reach the individual cross-referenced item directly. To return back to the point from where you accessed the cross-reference, press the ALT and keys.
Trademarks
AC logo, Ardito, AudioCoded, AudioCodes, AudioCodes logo, IPmedia, Mediant, MediaPack, MPMLQ, NetCoder, Stretto, TrunkPack, VoicePacketizer and VoIPerfect, are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with unsorted waste. Please contact your local recycling authority for disposal of this product.
Customer Support
Customer technical support and service are provided by AudioCodes Distributors, Partners, and Resellers from whom the product was purchased. For Customer support for products purchased directly from AudioCodes, contact support@audiocodes.com.
Document #: LTRT-26001
Notices
Typographical Conventions
The typographical convention used throughout this guide is described in the table below: Table 1-1: Typographical Conventions Items Screen names, field names, parameter values Path to screens Convention Used Example
Enclosed by single quotation marks. Open the 'Coders' screen. Bolded with the path given as: Menu Access the 'Coders' screen (Protocol name from menu bar > submenu Management menu > Protocol name from submenu bar > command Definition > Coders). under submenu bar (if any). Bolded. Click the OK button.
Enclosed by double quotation marks. In the 'Gateway Name' field, enter "10.0.0.10". Enclosed by brackets. Bolded in Courier font. Press the <Enter> key. Type SAR to save the configuration.
Related Documentation
Document # LTRT-688xx (LTRT-68801) LTRT-690xx LTRT-833xx LTRT-831xx Manual Name Mediant 2000 & TP-1610 & TP-260-UNI SIP User's Manual Mediant 3000 & Mediant 2000 & TP Series SIP Gateways Release Notes Mediant 1000 SIP User's Manual Mediant 1000 SIP SIP Release Notes
Warning: The Mediant is supplied as a sealed unit and must only be serviced by qualified service personnel
Note: Throughout this guide, whenever the term Mediant or gateway is mentioned, it refers to Mediant 1000 and Mediant 2000 media gateways.
Note: Where network appears in this manual, it means LAN, WAN, etc. accessed via the gateways Ethernet interface.
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Introduction
This guide provides step-by-step instructions for quickly setting up AudioCodes' Mediant 1000 (supporting up to 4 E1/T1 spans) and Mediant 2000 (supporting up to 16 E1/T1 spans) SIP Voice-over-IP (VoIP) gateways for intermediating between third-party, private branch exchanges (PBX) or various PSTN interfaces, and Microsoft Office Communications Server 2007 (Office Communications Server 2007). For further information regarding Office Communications Server 2007, refer to Microsoft's Web site (http://www.microsoft.com/uc). The figure below illustrates a network architecture with a PBX. In this scenario, the AudioCodes gateway connects to the PBX on a Trunk interface (E1/T1), and to Office Communications Server 2007 through the Microsoft Mediation Server on the IP network. The Mediant gateways ensure interoperability with leading, third-party PBXs. Figure 1-1: Network Architecture with PBX
The figure below illustrates a network architecture that provides a direct connection to the PSTN network. In this scenario, the AudioCodes gateway connects to various PSTN interfaces such as E1/T1 and ISDN / CAS / QSIG. At the other end, the gateway connects to Office Communications Server 2007 through the Microsoft Mediation Server on the IP network. Figure 1-2: Network Architecture with PSTN Interface
Document #: LTRT-26001
2. Quick Start
Quick Start
This Quick Installation Guide helps you set up the Mediant gateways for interoperability with either third-party PBXs or various PSTN interfaces, and Office Communications Server 2007. Prior knowledge of IP networks is recommended. Note: For detailed information on how to fully configure AudioCodes VoIP media gateways, refer to their respective Users Manual.
Figure 2-1: Gateway Installation Steps for Interoperability with Office Communications Server 2007
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3.1
3.1.1
3. 4.
Enter the case-sensitive, default username (Admin) and password (Admin). You can later modify the login user name and password (refer to Section 3.1.3 on page 10). Click OK; the embedded Web server is accessed, displaying the Quick Setup screen. 8 Document #: LTRT-26001
3.1.2
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3.1.3
2.
In the User Name field, enter the new username (maximum of 19 characters), and then click the Change User Name button; the new username is immediately applied and the Enter Network Password screen appears (shown in Figure 3-1 on page 8). Enter the new user name (case-sensitive) in the Enter Network Password screen. In the Current Password field, enter the current password, and then in the 'New Password and Confirm New Password fields, enter the new password (maximum of 19 characters). Click the Change Password button; the new password is immediately applied and the Enter Network Password screen appears (shown in Figure 3-1 on page 8). Enter the new password (case-sensitive) in the Enter Network Password screen.
3. 4.
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3.1.4
To search for an ini file parameter configurable by the Web server, take these 3 steps:
1. 2. In the 'Search' field located in the left pane of the Web page, enter the name or sub-string of the ini parameter for which you want to search. Click Search; a list of the parameter search result appears in the main pane, as shown below: Figure 3-4: Searched Result Screen
3.
Click the required parameter to access the Web screen in which the parameter appears. The searched parameter appears highlighted in green for easy identification, as shown below: Figure 3-5: Searched Parameter Highlighted in Screen
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3.2
3.2.1
3.
Use the gateway chassis' reset button to physically reset the gateway, causing it to use BootP; the gateway changes its network parameters to the values provided by the BootP. 12 Document #: LTRT-26001
3.2.2
3. 4. 5.
3.2.3
Use a standard Ethernet cable to connect the PC's network interface to a network hub or switch. Use a second standard Ethernet cable to connect the gateway to another port on the same network hub or switch. Use an Ethernet cross-over cable to directly connect the PC's network interface to the gateway.
- Or
b. 2.
Change your PCs IP address and subnet mask to correspond with the gateway's factory default IP address and subnet mask (listed in Table 3-1).
Access the gateway's embedded Web server, (refer to Section 3.1.1 on page 8).
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Mediant 1000/2000 & Office Communications Server 2007 3. Open the Quick Setup screen (Quick Setup menu). Figure 3-6: Quick Setup Screen
4 4 4
4. 5.
Configure the IP Address, Subnet Mask, and Default Gateway IP Address fields to correspond with your network IP settings. Click the Reset button, and then at the prompt, click OK; the gateway applies the changes and restarts. This takes approximately three minutes to complete, indicated by the LAN LED, located on the chassis' front panel, being lit green. Once you have assigned an IP address to the gateway, you can connect it to the network and begin configuring the remaining parameters using the embedded Web server: a. b. c. Disconnect your PC from the gateway or from the hub / switch. Reconnect the gateway and your PC (if necessary) to the network. Restore your PCs original IP address and subnet mask. Re-access the gateway using the embedded Web server with its newly assigned IP address. Tip: Record and retain the IP address and subnet mask you assign the gateway. Do the same when defining new username or password. If the embedded Web server is unavailable (for example, if youve lost your username and password), use the BootP/TFTP configuration utility to access the device, reflash the load and reset the password (refer to the gateway Users Manuals for detailed information on using a BootP/TFTP configuration utility to access the device).
6.
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3.3
2. 3. 4.
Navigate to the 'Tested Configuration Files' table, which contains all the configuration files per tested PBX, by clicking the Tested Configuration Files link. Click the ZIP file icon in the 'Download' column corresponding to the required file that you want to download; the 'File Download' message box appears. Click the Save button, navigate to the folder on your PC to where you want to download the file, and then click Save; the file starts downloading to the folder and the progress is indicated by a progress bar. When the download is finished, the 'Download Complete' message box appears. 15 May 2007
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3 5
3. 4. 5.
Click the Browse button, and then navigate to the folder in which the ini file is located. Select the file, and then click the Open button; the name and path of the file appear in the field beside the Browse button. Click the Send ini File button, and then at the prompt, click OK; the gateway automatically resets (from the firmware / cmp version stored on the flash memory).
3.5
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Quick Installation Guide Modifying Trunk settings including TDM Bus Settings.
Uploading the CAS file to the gateway (if deployment supports CAS). Modifying QSIG/ISDN parameters (if deployment supports QSIG/ISDN). Tip: Once the gateway is configured, backup your settings by saving a copy of the VoIP gateway configuration (ini) in a directory on your PC (refer to Section 5 on page 30). This saved file can later be used, if necessary, to restore configuration settings (refer to Section 3.4 on page 16).
3.5.1
3 4
3.
From the 'Enable Proxy' drop-down list, select 'Use Proxy'. This allows the Mediation Server to act as a proxy server.
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Mediant 1000/2000 & Office Communications Server 2007 4. In the 'Proxy IP Address' field, enter the IP address (or FQDN) of the Mediation Server. Note: When using FQDN, ensure that you define the DNS server's IP address (in the 'IP Settings' screen -- Advanced Configuration > Network Settings > IP Settings) or the Mediation Server's domain name and corresponding IP address (in the 'Internal DNS Table' screen -- Protocol Management > Routing Tables > Internal DNS Table). Click Submit.
5.
3.5.2
Modifying Coders
The gateway communicates with the Mediation Server using either the G.711 A-law or G.711 -law coder. You can change the default coder using the gateway's embedded Web server.
3. 4.
From the 'Coder Name' drop-down list, select the required coder. Reset the gateway by clicking the Maintenance button on the main menu bar. Select the 'BURN' option to burn the configuration to flash memory, and then click the Reset button.
3.5.3
Translating Numbers From/To E.164 Using Manipulation Tables for PBX/PSTN Connectivity
The embedded Web server's Manipulation tables provide you the ability to translate (normalize) numbers dialed in the standard E.164 format to various formats and vice versa. Manipulation is necessary for your dial plan as Office Communications Server 2007 uses the standard E.164 format while your PBX or PSTN implements other number formats for dialing.
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Due to Office Communications Server 2007normalization rules, the gateway may need to perform number manipulation for outbound (calls received from Microsoft Office Communicator 2007 client via Office Communications Server 2007) and inbound (calls destined for Office Communicator client) calls. If the gateway is connected to a PBX or directly to the PSTN, the gateway may need to perform number manipulations for the called and/or calling number to match the PBX or PSTN interfaces dialing rules or to match Office Communications Server 2007's E.164 standard format. Manipulation number configuration examples are provided for inbound and outbound calls in Section 3.5.3.3 on page 22.
2.
In the Table Index drop-down list, select the range of entries that you want to edit (up to 20 entries can be configured for Source Number Manipulation and 50 entries for Destination Number Manipulation). The figure above exemplifies the use of manipulation rules performed on source telephone numbers (for a description on dialing plan notations, refer to Section 3.5.3.1 in page 20): When the destination number is 035000 and source number is 20155, the source number is changed to 97220155 (according to Rule 1). When source number equals 1001876, it is changed to 587623 (according to Rule 2). Source number 1234510012001 is changed to 20018 (according to Rule 3). Source number 3122 is changed to 2312 (according to Rule 4).
3. 4.
Configure the Number Manipulation table according to Table 3-3. Click the Submit button to save your changes. Notes: The manipulation rules are applied to any incoming call whose 1)destination number prefix matches prefix defined in the Destination Number field, 2) source number prefix matches the prefix defined in the Source Prefix field, and 3) source IP address matches IP address defined in the Source IP field (if applicable). The number manipulation can be performed using a combination of each of the above criteria, or using each criterion independently. The manipulation rules are executed in the following order: 1) Number of stripped digits. 2) Number of digits to leave. 3) Prefix / suffix to add.
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Mediant 1000/2000 & Office Communications Server 2007 Table 3-3: Number Manipulation Parameters Description Parameter
Destination Prefix Source Prefix Source IP (Applicable only to the Destination Phone Number Manipulation Table for IP to Tel) Num of Stripped Digits
Description
Destination (called) telephone number prefix. An asterisk (*) represents any number. For a description on dialing plan notations, refer to Section 3.5.3.1 in page 20. Source (caller) telephone number prefix. An asterisk (*) represents any number. For a description on dialing plan notations, refer to Section 3.5.3.1 in page 20. Source IP address of the call (obtained from the Contact header in the INVITE message). Note: The source IP address can include the x wildcard to represent single digits. For example: 10.8.8.xx represents all the addresses between 10.8.8.10 to 10.8.8.99. In addition, the asterisk (*) wildcard represents any number between 0 and 255, e.g., 10.8.8.* represents all addresses between 10.8.8.0 and 10.8.8.255. Enter the number of digits that you want to remove from the left of the telephone number prefix. For example, if you enter 3 and the phone number is 5551234, the new phone number is 1234. Enter the number of digits (in brackets) that you want to remove from the right of the telephone number prefix. Note: A combination of the two options is allowed (e.g., 2(3)).
Add to prefix: Enter the number / string you want to add to the front of the phone number. For example, if you enter 9 and the phone number is 1234, the new number is 91234. Add to suffix: Enter the number / string in brackets you want to add to the end of the phone. For example, if you enter (00) and the phone number is 1234, the new number is 123400. Note: You can enter a prefix and a suffix in the same field (e.g., 9(00)).
Enter the number of digits that you want to leave from the right. Select the Number Plan assigned to this entry. You can select Unknown [0] (default), Private [9] or E.164 Public [1]. For a detailed list of the available NPI/TON values, refer to Section 3.5.3.2 on page 21. Select the Number Type assigned to this entry. If you selected Unknown as the Number Plan, you can select Unknown [0]. If you selected Private as the Number Plan, you can select Unknown [0], Level 2 Regional [1], Level 1 Regional [2], PISN Specific [3] or Level 0 Regional (Local) [4]. If you selected E.164 Public as the Number Plan, you can select Unknown [0], International [1], National [2], Network Specific [3], Subscriber [4] or Abbreviated [6]. The default is Unknown.
TON
Presentation
Select Allowed to send Caller ID information when a call is made using these destination / source prefixes. Select Restricted if you want to restrict Caller ID information for these prefixes.
3.5.3.1
Notation
[n-m]
Description
Example
Represents a range of numbers. [5551200-5551300]#: Represents all numbers from Note: range of letters is not supported. 5551200 to 5551300. 123[100-200]#: Represents all numbers from 123100 to 123200. Represents multiple numbers. Note: This notation only supports single-digit numbers. Represents any single digit. [2,3,4]xxx#: Represents four-digit numbers that start with 2, 3 or 4. 54324: Represents any number that starts with 54324.
[n,m]
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Pound sign (#) at Represents the end of a number. the end of a number A single asterisk (*) Represents any number.
The gateway matches the rules starting at the top of the table (i.e., top rules take precedence over lower rules). For this reason, enter more specific rules above more generic rules. For example, if you enter 551 in entry 1 and 55 in entry 2, the gateway applies rule 1 to numbers that start with 551 and applies rule 2 to numbers that start with 550, 552, 553, and so on (skipping 551). However if you enter 55 in entry 1 and 551 in entry 2, the gateway applies rule 1 to all numbers that start with 55 including numbers that start with 551.
3.5.3.2
TON Unknown [0] Unknown [0] International [1] National [2] Subscriber [4]
Description A valid classification, but one that has no information about the numbering plan. A public number in E.164 format, but no information on what kind of E.164 number. A public number in complete international E.164 format. For example: 16135551234. A public number in complete national E.164 format. For example: 6135551234. A public number in complete E.164 format representing a local subscriber. For example: 5551234. A private number, but with no further information about the numbering plan. A private number with a location. For example: 3932200. A private local extension number. For example: 2200.
Private [9]
Unknown [0] Level 2 Regional [1] Level 1 Regional [2] PISN Specific [3] Level 0 Regional (local) [4]
For NI-2 and DMS-100 ISDN variants, the valid combinations of TON and NPI for calling and called numbers are (Plan/Type): 0/0: Unknown/Unknown 1/1: International number in ISDN/Telephony numbering plan : National number in ISDN/Telephony numbering plan : Subscriber (local) number in ISDN/Telephony numbering plan 9/4: Subscriber (local) number in Private numbering plan
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3.5.3.3
2.
3.
4.
The configuration of the above scenarios is shown in the figure below: Figure 3-12: Phone Number Manipulation Table for IP Tel Calls
1 2 3 4
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Modifying PBX, Local, and National Calls to E.164 Format for Inbound Calls Inbound calls refer to calls received by the Office Communicator 2007 client (connected through IP to the Office Communications Server 2007). 1. Local calls from the PBX or PSTN: the PBX user only dials a 4-digit extension number of the Office Communicator 2007 client (e.g., 1220). The gateway's manipulation table is configured to normalize the number into E.164 format and adds the prefix +1206333 to the extension number. Therefore, the gateway sends the number +12063331220 to Office Communications Server 2007, which relays the call to the client. National calls with the same area code: the PSTN user dials a 7-digit phone number (e.g., 333-1220), which is received by the gateway. The gateway's manipulation table is configured to normalize the number into E.164 format and adds the prefix +1206 to the number. Therefore, the gateway sends the number +12063331220 to Office Communications Server 2007, which relays the call to the client. National calls from a different area code: the PSTN user dials the national area code and then a 7-digit phone number (e.g., 206-333-1220), which is received by the gateway. The gateway's manipulation table is configured to normalize the number into E.164 format and adds the prefix +1 to the number. Therefore, the gateway sends the number +12063331220 to Office Communications Server 2007, which relays the call to the client. Note: Whether the area code is received by the gateway depends on the country's PSTN numbering rules. International calls: The PSTN international (overseas) caller dials the international access and country code (e.g., 001 for the US), the national area code, and then a 7digit phone number (e.g., 206-333-1220), which is received by the gateway. The gateway's manipulation table is configured to normalize the number into E.164 format by removing the first two digits (e.g., 00) and adding the prefix plus sign (+). Therefore, the gateway sends the number +12063331220 to Office Communications Server 2007, which relays the call to the client. Note: Whether the international and country codes are received by the gateway depends on the country's PSTN numbering rules.
2.
3.
4.
The configuration of the above scenarios is shown in the figure below: Figure 3-13: Phone Number Manipulation Table for Tel IP Calls
1 2 3
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3.5.4
5
6
3. 4. 5. 6.
Click the Trunk icon corresponding to the required trunk. The Trunk ID parameter reflects the selected trunk number. Click the Stop Trunk button to de-activate the trunk. From the 'Protocol Type' drop-down list, select the PSTN protocol for this trunk (e.g., T1 CAS or E1 QSIG). From the 'Clock Master' drop-down list, select the trunk's clock source: 'Recovered' (generates clock according to the Rx of the E1/T1 trunk); 'Generated' (generates clock according to the internal TDM bus). (Note: Ensure that the clock master settings are compatible with the Trunk Clock Source configuration in Section 3.5.5.) From the Line Code drop-down list, select 'B8ZS' or 'AMI' for T1 spans, and 'HDB3' or 'AMI' for E1 spans. 24 Document #: LTRT-26001
7.
From the Framing Method drop-down list, select the framing method for the trunk. Click Apply Trunk Settings to apply the modifications; the trunk becomes active again, indicated by the 'Trunk Configuration State' changing to "Active".
10. Reset the device by clicking the Maintenance button on the main menu bar. Select the 'BURN' option to burn the configuration to flash memory, and then click the Reset button. Note: If the trunk cant be stopped because it provides the gateways clock (assuming the gateway is synchronized with the E1/T1 clock), assign a different E1/T1 trunk to provide the gateways clock, or enable TDM Bus PSTN Auto Clock in the 'TDM Bus Settings' screen. To assign a different E1/T1 trunk that provides the gateways clock, in the TDM Bus Setting screen, change the TDM Bus Local Reference number to any other trunk number.
3.5.5
3 4
3. 4.
From the 'PCM Law Select' drop-down list, select 'ALaw' or 'MuLaw'. (Note: Usually A-Law is used for E1 and Mu-Law for T1 Trunks.) From the 'TDM Bus Clock Source' drop-down list, select the clock source for the TDM bus: 'Internal' (clock source generated by gateway using an internal clock) or 'Network' (clock source received from one of the trunks). 25 May 2007
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Note: Ensure that the CAS table is applicable for operating with the deployed PBX or PSTN interfaces.
To upload CAS files to the gateway and assign it to a trunk, take these 10 steps:
1. 2. Login to the gateway's embedded Web server (refer to Section 3.1.1 on page 8). Open the Auxiliary Files screen (Software Update menu > Load Auxiliary Files). Figure 3-16: Auxiliary Files Screen
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Click the Browse button corresponding to the 'Send CAS file from your computer to the device' field, and then navigate to the CAS file you want to upload to the gateway. Select the file, and then click Open; the name and path of the file appear in the field beside the Browse button. Click the Send File button corresponding to the 'Send CAS file from your computer to the device' field; the files loading takes effect on-the-fly. Save the changes by clicking the Maintenance button on the main menu bar, and then in the 'Maintenance Actions' screen, clicking BURN. Open the Trunk Settings screen (Advanced Configuration menu > Trunk Settings). Figure 3-17: Trunk Settings Screen
4. 5. 6.
7. 8. 9.
Click the Trunk Status icon to which you want to assign the CAS file, and then click Stop Trunk. From the 'CAS Table' drop-down list, select the CAS file (that you uploaded to the gateway) for the trunk. To apply the settings, click Apply Trunk Settings.
10. Reset the device by clicking the Maintenance button on the main menu bar. Select the 'BURN' option to burn the configuration to flash memory, and then click the Reset button.
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3.5.7
3. 4. 5. 6.
Click the Trunk icon pertaining to the trunk you want to configure, and then click Stop Trunk. From the 'ISDN Termination' drop-down list, select whether the trunk connected to the PBX is User or Network side. To apply the settings, click Apply Trunk Settings. Reset the device by clicking the Maintenance button on the main menu bar. Select the 'BURN' option to burn the configuration to flash memory, and then click the Reset button.
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Expanding Trunks
Deployment
with
Additional
As your network capacity and traffic grows, you may need to add physical trunks between the deployed PBX or PSTN network, and the AudioCodes gateway. Once these trunks have been connected, the following configuration must be performed.
3. 4. 5. 6.
In the 'From Trunk' and 'To Trunk' drop-down lists, select the next consecutive trunk number (e.g., 2). In the 'Channels' field, enter the trunk channels (e.g., 1-24 for T1; 1-31 for E1). In the 'Phone Number' field, enter any logical phone number for all trunks. Configure the trunk (refer to Section 3.5.4 on page 24).
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3. 4. 5.
Click the Get ini File button; the File Download window opens. Click the Save button; the Save As window opens. Navigate to the folder on your PC in which you want to save the ini file, and then click the Save button; the gateway copies the ini file to the folder you selected.
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6
6.1
6.1.1
6.1.1.1
Monitoring LEDs
Chassis LEDs
The table below provides a description of the gateway's chassis LED indicators. Table 6-1: Chassis LEDs Location Color
Green Red Red Power is on. At least one of the internal fans has significantly reduced its speed or has stopped functioning. One of the two AC redundant power supplies is faulty or disconnected from the AC/mains outlet. (This LED is only relevant for the dual AC power supply.)
Function
Front Panel -- Right Side Front Panel -- Right Side Front Panel -- Left Side
6.1.1.2
LED Function
Gateway hardware component failure / fatal error (normally off). Gateway initialization sequence terminated OK (normally on). Trunk is synchronized (normal operation). Loss due to any of the following signals: LOS - Loss of Signal LFA - Loss of Frame Alignment AIS - Alarm Indication Signal (the Blue Alarm) RAI - Remote Alarm Indication (the Yellow Alarm)
FAIL ACT T1/E1 Status 1 to 8 Note: On the front panel, 8 LEDs are provided for 1-, 2-, 4-, and 8span units. However, for 1-, 2-, or 4-span units, the extra LEDs are not used. LINK ACT PWR
Ethernet link is OK. Ethernet transmit / receive activity. Power is supplied to the board.
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6.1.2
To monitor the status of the trunks and B-channels take these 3 steps:
1. Open the Trunk & Channel Status screen by clicking the Home icon bar. Figure 6-1: Trunk & Channel Status Screen on the main menu
The status of the trunks is displayed using color-coding Trunk icons, as described in the table below. Table 6-3: Trunks Status Color Indicator Keys Indicator Color
Gray Green Yellow Red Blue Orange Disabled Active-OK RAI Alarm LOS/LOF Alarm AIS Alarm D-channel Alarm (ISDN only)
Description
2.
To view the status of the Trunk's B-channels, click the required B-channel icon corresponding to the Trunk icon number; the B-channel-specific Channel Status screen appears. Click the various submenu links to view the B-channels parameter settings.
3.
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6.2
Mediant 1000
The gateway status can be monitored using the following methods: Monitoring the Mediant 1000 chassis LEDs (refer to Section 6.1.1 below). Monitoring the Mediant 1000 ports (trunks and B-channels, and analog channels) using the embedded Web server (refer to Section 6.1.2 on page 32).
6.2.1
Location
1&2
Color
Green Red
State
On On
Description
Trunk is synchronized (normal operation) Loss due to any of the following 4 signals: LOS (Loss of Signal) LOF (Loss of Frame) AIS Alarm Indication Signal ("Blue Alarm") RAI Remote Alarm Indication ("Yellow Alarm")
Power Supply
Green -
On Off
Power supply is operating correctly. Failure or disruption in the AC power supply, or the power is currently not being supplied to the Mediant 1000 through the AC power supply entry. Link OK. Data is being received. Normal working condition. Software load / initialization. Failure. A fatal error has occurred. This general purpose LED is used to indicate the status of the CPU, fans, etc.
4 5
On Blinking On Blinking
Red
On
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6.2.2
To monitor the status of the Trunks and channels, take these 2 steps:
1. Open the Home page by clicking the Home icon Figure 6-3: Home Page .
The number of displayed Trunks and channels depend on the system configuration. The color-coding of the Trunk icon indicates the Trunk status, as described in the table below. Table 6-5: Color-Coding of Trunk Icon Indicator Color
Grey Green Yellow Red Blue Orange Disable Active - OK RAI Alarm LOS/LOF Alarm AIS Alarm D Channel Alarm
Label
Description
Trunk not configured (not in use) Trunk synchronized Remote Alarm Indication (RAI), also known as the Yellow Alarm Loss due to LOS (Loss of Signal) or LOF (Loss of Frame) Alarm Indication Signal (AIS), also known as the Blue Alarm D-channel alarm
2.
You can drill-down to view a detailed status of a trunk's channel: a. b. Click the required trunk; a shortcut menu appears. From the shortcut menu, choose Port Settings; the 'Trunk & Channel Status' screen pertaining to the specific trunk appears.
Figure 6-4: Status of Channels per Trunk in the Trunk & Channel Screen
The status of the Trunk's channels is indicated by the color-coding of the Channel icons, as described in the table below. Table 6-6: Color-Coding of Channel Icon Indicator Color
Grey Green Pink Dark blue Blue Inactive Active SS7 Non Voice ISDN Signaling
Label
Description
Configured, but currently no call Call in progress (RTP traffic) Configured for SS7 (Currently not supported) Not configured Configured as a D-channel
c. d.
Click the required channel; the 'Channel Status Details' screen appears, displaying various parameters. Click the submenu links to view the various channel parameter statistics. 34 Document #: LTRT-26001
7. Troubleshooting
7
7.1
Troubleshooting
General Troubleshooting
Problem Possible Cause
Ethernet cable disconnected.
Solution
Ensure the Ethernet cable is plugged firmly into the gateway's Ethernet port and that the Ethernet LED is subsequently lit.
No IP connectivity due to Connect the PC directly to the device using CLI (serial) or HTTP incorrect IP addressing (local Ethernet connection), as described in Section 3.2 on scheme. page 12. Ensure that the IP address, subnet mask, and default gateway addresses are correctly configured. FAIL LED on TP-1610 is lit Hardware component red failure. LINK LED on TP-1610 is off Configuration settings have been lost Unable to access embedded Web server due to unknown login password Ethernet cable disconnected. Hardware failure. -Contact AudioCodes' Customer Support representative. Ensure that the Ethernet cable is plugged firmly into the ETHERNET port. Restore the gateway's configuration by uploading the backup copy of the ini file (refer to Section 3.4 on page 16). Restore the gateway's configuration by uploading the backup copy of the ini file (refer to Section 3.4 on page 16). Note: Default username and password is "Admin.
7.2
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7.3
2 3 4
2. 3. 4. 5. 6.
In the 'Syslog Server IP Address' field, enter the Syslog's IP address. The Syslog server's IP address must correspond to the network environment in which the Syslog server is installed. In the 'Syslog Server Port' field, enter the Syslog's UDP port number (default is 514). From the 'Enable Syslog' drop-down list, enable the Syslog feature by selecting 'Enable'. In the 'Activity Types to Report' group, select the Web operations that you want logged to the Syslog server. To define the messages, based on severity level, that you want sent to the Syslog server, open the General Parameters screen (Protocol Management menu > Advanced Parameters submenu > General Parameters option), and then from the 'Debug Level' dropdown list, select '5' (i.e., all reports with severity level 5 are sent to the Syslog server). To enable additional call information sent to the Syslog, in the 'CDR Report Level' drop-down list, select 'End Call'.
7.
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Customer Download
Registration
for
Firmware
Before you can download the gateway's firmware files from AudioCodes' Web site, you need to first register online as an AudioCodes' customer. Once registered, you can access and download the required files using your assigned username and password.
8.1
Registering as a Customer
The registration process includes filling out an online registration form, and subsequently receiving a username and password by e-mail. This username and password can later be used to directly login as a registered customer and access the firmware files.
2. 3. 4.
Fill in the required fields (depicted with an asterisk) and any other non-mandatory fields as desired. In the 'Software support request details' box, briefly describe for which product(s) you require the firmware. Click Submit; the 'Technical Support Registration Confirmation' page appears, and a registration confirmation with a temporary username and password (granting only limited access to files) is sent to the supplied e-mail address. Your username and password is later sent to you by e-mail.
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8.2
2. 3. 4.
In the 'Username' and 'Password' fields, enter your username and password respectively. Click Submit Login; the 'Support / Technical Support' page appears. Scroll down to the 'Product Software Downloads' group, and then click the required product group; the 'Support / Technical Support / Software Download' page appears, requesting you to read and accept the User License Agreement. Click the I ACCEPT the terms of the license agreement link. Drill down to the required product for which you need firmware, and then click the Zipped file to start downloading.
5. 6.
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9. Regulatory Information
9
9.1
Regulatory Information
Mediant 2000 Declaration of Conformity
73/23/EEC (including amendments) 89/336/EEC (including amendments) 1999/5/EC Annex-II of the Directive
EN55022: 1998 + A1: 2000 + A2: 2003 EN55024:1998 + A1: 2001 + A2: 2003 EN61000-3-2: 2000 + A2: 2005 (AC only) EN61000-3-3: 1995 + A1: 2001 (AC only) EN60950-1: 2001
AudioCodes Ltd. 1 Hayarden Street, Airport City, Lod 70151, Israel. Digital VoIP System Mediant 2000, Stretto 2000, IPmedia 2000
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directives and Standards. 17 April, 2006 Signature I. Zusmanovich, Compliance Engineering Manager Date (Day/Month/Year)
th
Czech Danish Dutch English Estonian Finnish French German Greek Hungarian Icelandic Italian Latvian Lithuanian Maltese Norwegian Polish Portuguese Slovak Slovene Spanish Swedish
[AudioCodes Ltd] tmto prohlauje, e tento [2000 Series] je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 1999/5/ES." Undertegnede [AudioCodes Ltd] erklrer herved, at flgende udstyr [2000 Series] overholder de vsentlige krav og vrige relevante krav i direktiv 1999/5/EF Hierbij verklaart [AudioCodes Ltd] dat het toestel [2000 Series] in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 1999/5/EG Hereby, [AudioCodes Ltd], declares that this [2000 Series] is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Kesolevaga kinnitab [AudioCodes Ltd] seadme [2000 Series] vastavust direktiivi 1999/5/E phinuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele stetele. [AudioCodes Ltd] vakuuttaa tten ett [2000 Series] tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen. Par la prsente [AudioCodes Ltd] dclare que l'appareil [2000 Series] est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE Hiermit erklrt [AudioCodes Ltd], dass sich dieser/diese/dieses [2000 Series] in bereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG befindet". (BMWi) [AudioCodes Ltd] [2000 Series] 1999/5/ Alulrott, [AudioCodes Ltd] nyilatkozom, hogy a [2000 Series] megfelel a vonatkoz alapvet kvetelmnyeknek s az 1999/5/EC irnyelv egyb elrsainak ki etta er samrmi vi tilskipun Evrpusambandsins 1999/5 Con la presente [AudioCodes Ltd] dichiara che questo [2000 Series] conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Ar o [AudioCodes Ltd] deklar, ka [2000 Series] atbilst Direktvas 1999/5/EK btiskajm prasbm un citiem ar to saisttajiem noteikumiem. [AudioCodes Ltd] deklaruoja, kad irenginys [2000 Series] tenkina 1999/5/EB Direktyvos esminius reikalavimus ir kitas sios direktyvos nuostatas Hawnhekk, [AudioCodes Ltd], jiddikjara li dan [2000 Series] jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 1999/5/EC Dette produktet er i samhrighet med det Europeiske Direktiv 1999/5 [AudioCodes Ltd], deklarujemy z pelna odpowiedzialnoscia, ze wyrb [2000 Series] spelnia podstawowe wymagania i odpowiada warunkom zawartym w dyrektywie 1999/5/EC [AudioCodes Ltd] declara que este [2000 Series] est conforme com os requisitos essenciais e outras disposies da Directiva 1999/5/CE. [AudioCodes Ltd] tmto vyhlasuje, e [2000 Series] spa zkladn poiadavky a vetky prslun ustanovenia Smernice 1999/5/ES. iuo [AudioCodes Ltd] deklaruoja, kad is [2000 Series] atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Por medio de la presente [AudioCodes Ltd] declara que el [2000 Series] cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE Hrmed intygar [AudioCodes Ltd] att denna [2000 Series] str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 1999/5/EG.
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Safety Notices
1. Installation and service of this gateway must only be performed by authorized, qualified service personnel. 2. The protective earth terminal on the device must be permanently connected to protective earth. 3. The equipment must be connected by service personnel to a socket-outlet with a protective earthing connection. 4. This equipment should be installed in restricted access locations with maximum allowed temperature 40C (104F).
It this gateway causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also you will be advised of your right to file complaint with the FCC if you believe it is necessary.
Network Compatibility
The products support the Telecom networks in EU that comply with TBR4 and TBR13.
Telecommunication Safety
The safety status of each port is declared and detailed in the table below:
Ports
E1 or T1 Ethernet (100 Base-TX) DC input port (applicable only when DC powered)
Safety Status
TNV-1 SELV SELV
TNV-1: Telecommunication network voltage circuits whose normal operating voltages do not exceed the limits for SELV under normal operating conditions and on which over voltages from telecommunication networks are possible. SELV: Safety extra low voltage circuit.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help.
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9. Regulatory Information
9.2
EN55022: 1998 + A1: 2000 + A2: 2003 EN55024:1998 + A1: 2001 + A2: 2003 EN61000-3-2: 2000 + A2: 2005 EN61000-3-3: 1995 + A1: 2001 EN60950-1: 2001
AudioCodes Ltd. 1 Hayarden Street, Airport City, Lod 70151, Israel. Digital VoIP System Mediant 1000
I, the undersigned, hereby declare that the equipment specified above conforms to the above Directives and Standards. 27 June, 2006 Signature I. Zusmanovich, Compliance Engineering Manager
Czech Danish Dutch English Estonian Finnish French German Greek Hungarian Icelandic Italian Latvian Lithuanian Maltese Norwegian Polish Portuguese Slovak Slovene Spanish Swedish [AudioCodes Ltd] tmto prohlauje, e tento [Mediant 1000 Digital Series] je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 1999/5/ES." Undertegnede [AudioCodes Ltd] erklrer herved, at flgende udstyr [Mediant 1000 Digital Series] overholder de vsentlige krav og vrige relevante krav i direktiv 1999/5/EF Hierbij verklaart [AudioCodes Ltd] dat het toestel [Mediant 1000 Digital Series] in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 1999/5/EG Hereby, [AudioCodes Ltd], declares that this [Mediant 1000 Digital Series] is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Kesolevaga kinnitab [AudioCodes Ltd] seadme [Mediant 1000 Digital Series] vastavust direktiivi 1999/5/E phinuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele stetele. [AudioCodes Ltd] vakuuttaa tten ett [Mediant 1000 Digital Series] tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen. Par la prsente [AudioCodes Ltd] dclare que l'appareil [Mediant 1000 Digital Series] est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE Hiermit erklrt [AudioCodes Ltd], dass sich dieser/diese/dieses [Mediant 1000 Digital Series] in bereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG befindet". [AudioCodes Ltd] [Mediant 1000 Digital Series] 1999/5/ Alulrott, [AudioCodes Ltd] nyilatkozom, hogy a [Mediant 1000 Digital Series] megfelel a vonatkoz alapvet kvetelmnyeknek s az 1999/5/EC irnyelv egyb elrsainak ki etta er samrmi vi tilskipun Evrpusambandsins 1999/5 Con la presente [AudioCodes Ltd] dichiara che questo [Mediant 1000 Digital Series] conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Ar o [AudioCodes Ltd] deklar, ka [Mediant 1000 Digital Series] atbilst Direktvas 1999/5/EK btiskajm prasbm un citiem ar to saisttajiem noteikumiem. [AudioCodes Ltd] deklaruoja, kad irenginys [Mediant 1000 Digital Series] tenkina 1999/5/EB Direktyvos esminius reikalavimus ir kitas sios direktyvos nuostatas Hawnhekk, [AudioCodes Ltd], jiddikjara li dan [Mediant 1000 Digital Series] jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 1999/5/EC Dette produktet er i samhrighet med det Europeiske Direktiv 1999/5 [AudioCodes Ltd], deklarujemy z pelna odpowiedzialnoscia, ze wyrb [Mediant 1000 Digital Series] spelnia podstawowe wymagania i odpowiada warunkom zawartym w dyrektywie 1999/5/EC [AudioCodes Ltd] declara que este [Mediant 1000 Digital Series] est conforme com os requisitos essenciais e outras disposies da Directiva 1999/5/CE. [AudioCodes Ltd] tmto vyhlasuje, e [Mediant 1000 Digital Series] spa zkladn poiadavky a vetky prslun ustanovenia Smernice 1999/5/ES. iuo [AudioCodes Ltd] deklaruoja, kad is [Mediant 1000 Digital Series] atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Por medio de la presente [AudioCodes Ltd] declara que el [Mediant 1000 Digital Series] cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE Hrmed intygar [AudioCodes Ltd] att denna [Mediant 1000 Digital Series] str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 1999/5/EG.
th
Date (Day/Month/Year)
Version 5.0
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Safety Notices
1. Installation and service of this gateway must only be performed by authorized, qualified service personnel. 2. The equipment must be connected by service personnel to a socket-outlet with a protective earthing connection. 3. This equipment should be installed in restricted access locations with maximum allowed temperature 40C (104F). 4. To avoid risk of fire use 26 AWG or higher wiring to connect the telecom ports.
Network Compatibility
The products support the Telecom networks in EU that comply with TBR4 and TBR13.
Telecommunication Safety
The safety status of each port is declared and detailed in the table below: Ports E1 or T1 Ethernet (100 Base-TX) Safety Status TNV-1 SELV
TNV-1: Telecommunication network voltage circuits whose normal operating voltages do not exceed the limits for SELV under normal operating conditions and on which over voltages from telecommunication networks are possible. SELV: Safety extra low voltage circuit.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help.
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Integration with
www.audiocodes.com