Lakeshia Lewis 15165 Vickery Dr . #624 Houston, TX 77032, United States Cellular (832) 660-4091, lakeshia.lewis81@yahoo.

com Objective To secure employment with a company that fosters growth and advancement, and to utilizes my knowledge and skills in becoming a productive employee. Skills Data Entry, CPR Certified, Fire Warden License Customer Service, Team Player, Microsoft Office Leadership Skills, Self Motivator, Multi Tasking Experience Highlights Security Guard, 2009-2010 Whelan Security Company Provide On-Site Security access and surveillance for two Waterway buildings Prepare and provide activity reports Assist the tenants Provide Access cards for tenants and vendors Insured safety within the building Account Representative, 2009-2009 GC Services, Houston, TX Proven excellent communication, interpersonal, and organizational skills Interacted efficiently with business customers, providing information and resolving critical problems Handle large call volume while maintaining accuracy, efficiency, and a positive friendly attitude. Call Center Representative, 2008 2009 Federal Express, Houston, TX Provide the Purple Promise (excellent customer service) on each call making sure that the customer had all the information on the service in which they were using. Utilizing the OneSource system to schedule pick ups, cancel pick ups, track packages, and updating customer account information such as the credit card number or address. Receive high volume inbound calls I have received many compliments on the service that I provided for all the customers that I have helped with shipping Fed Ex Head Secretary, 2007 2008 Eisenhower High School , Houston , TX Maintain a calm and professional attitude with anyone that needed assistance. Aid to assist counselors with submitting transcripts to students.

 Access TAKS scores for different colleges. Console Operator/Security Guard, 2005 - 2007 American Commercial Security Service, Houston , TX Aid and assist emergency personnel with rendering services to individuals in need. Maintain the functionality and safety within the building. Input and update various reports on daily activities in the building. I was also able to receive my CPR certification on this job as well. Operator/Jewelry Specialist, 2005 2006 Target Super Store, Houston , TX Coordinated and supervised activities of employees in the department. Trained employees on store policies, department procedures and job duties. Ordered equipment, merchandise and supplies. Promoted on this job before the 90 day probation period was up. Cashier/Sales Associate, 2005 - 2005 Champs Sports, Houston , TX Created a friendly shopping experience. Aided and managed company cash flow. Promoted sales by arranging merchandise for advertising purposes. Security Guard, 2004 - 2005 Securitas Security, Houston , TX Distributed and prepared badges, identification cards, and passes. Insured safety within the building. Allocated temporary identification cards to employees. Education Criminal Justice Houston Community College , Houston , TX . United Christian High School, Houston, TX References Provided upon request