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The Ted Rogers School of Business Management and The G.

Raymond Chang School of Continuing Education Course Code: CMHR 640 Course Name: Leadership Winter 2012
INSTRUCTOR INFORMATION: Name: Dr. Elizabeth Speers Phone: 416 737 6163 Email: espeers@ryerson.ca Consultation Hours: By appointment. Emails will be returned within 24 hours COURSE INFORMATION: Prerequisites and/or Exclusions: None Posting of Grades and Feedback on Work: Grades on assignments and tests will be posted on the Blackboard site for the course. Students who do not want their course grades posted must inform the instructor in writing before the first assignment/test is due. Students will receive the results of their first test/term work before the final deadline for dropping courses without academic penalty. All assignments submitted for grading will be handed back within three weeks, except for the final assignment/test which will be available after official final grades are available. E-mail Communication: Students must use the e-mail address listed above to communicate with the instructor. E-mails and Blackboard bulletin board postings sent Monday to Friday will be answered within 24 hours. Students are required to activate and maintain a Ryerson Matrix e-mail account. This shall be the official means by which you will receive university communications. Faculty will not respond to student enquiries from any other e-mail address. See Policy #57 found at www.ryerson.ca/senate/policies for further information on this issue. Course Drop Information: Please see http://ce-online.ryerson.ca/ce/default.aspx?id=79 for information on withdrawal dates. In th th general for Chang School courses, students have until the 8 week of one-term courses and the 16 week of two-term courses to withdraw without academic penalty. Accessibility: The University and I welcome feedback on accessibility issues. Let me know in person, by phone or by email any concerns you have and I will direct them to the appropriate person(s). CALENDAR COURSE DESCRIPTION: There are more books and articles written about leadership than any other topic in management. Each book, article and website claims to present the crux of the elusive concept: What does it take to be a good leader? The very existence of all of this written material attests to the fact that there is really no single correct answer to this question although each author seems to think s/he has discovered THE best way.
THE G. RAYMOND CHANG SCHOOL OF CONTINUING EDUCATION OFFICE: 279 VICTORIA STREET, TORONTO, ON M5B 1W1 FAX: 416-979-5277 E-mail: ce@ryerson.ca www.ryerson.ca/ce

In this course we will be tracing the history of the research into leadership as it pertains to organizations and work teams. We will trace how various concepts of leadership have evolved over the years, and end with an examination of the implications of todays diverse and interconnected world. COURSE OVERVIEW AND OBJECTIVES: Learning Goals General Learning Goals Develop an understanding of the various leadership models Assess leadership skills against each model and use this information to develop individual learning goals Analyze leadership styles and the centrality of ethics to leadership Analyze the impact of culture on leadership styles Learning Objectives Performance to be demonstrated in specific terms Assurances of Learning Assessment (s) that correspond to the learning objective. Individual Case, Mid Term, Final Exam and Group Case Individual Case, Mid Term, Final Exam and Group Case

Discuss how leadership skills can be learned Describe your own leadership potential

Describe the relationship between power and leadership Analyze the different strategic leadership behaviours and processes appropriate to specific situations and environments. Describe the key role of leadership in the processes of organizational change and transformation Assess ethical, cross-cultural and diversity issues in leadership situations. Describe the advantages and pitfalls of charismatic leadership in an organizations Describe why transformational leadership is so important in todays world.

Individual Case, Mid Term, Final Exam and Group Case Individual Case, Mid Term, Final Exam and Group Case

Individual Case, Final Exam and Group Case Final Exam and Group Case

Final Exam and Group Case

Final Exam and Group Case

EVALUATION: The grade for this course is composed of the mark received for each of the following components: Type of Assessment Case study Mid Term Exam* Case Study including presentation Final Exam* TOTAL Group/Individual Individual Individual Group Individual Percent/Weight 10% 25% 30% 35% 100% Date Feb 1 , 2012 Feb 22 , 2012 Mar 21 to April 1, 2012 th April 11 , 2012
nd st

More detailed information is available on Blackboard about each of the assessments. Students will receive the results of their first test/term work before the final deadline for dropping courses without academic penalty. *In order to pass the course you must receive a minimum of 50% on the cumulative midterm and final exams. INDIVIDUAL ASSIGNMENT Each student will apply the case study method to an identified case assigned in class 2 and submit the st assignment in class on Feb 1 , 2012 and via Turnitin.com by midnight when the Blackboard inbox closes. GROUP ASSIGNMENT Students will work in groups of 4 to 5. Full details of the project will be provided in Class 3 and will be posted on Blackboard under assignments. The written report should be no longer than 15 pages in st length (not including exhibits etc.) and hard copy is due in class on Mar 21 , 2012, and via the st Turnitin.com which is accessed through Blackboard on March 21 , 2012 by midnight when the Blackboard inbox closes. MIDTERM EXAM nd The midterm exam will cover the first 6 weeks of the course up to and including Feb 22 , 2012 FINAL EXAM The final exam on the last day of class will be comprehensive and will examine the students ability to synthesize and apply the concepts learned in the course. TOPICS TENTATIVE SEQUENCE AND SCHEDULE: SESSION 1 DATE Jan 11 Introduction TOPICS READINGS/ HOMEWORK Northouse: Chapter 1 Rowe & Guerrero: Great Leadership is Good Leadership by Jeffrey Gandz p. 37- 42 2 Jan 18 Trait and Skills Approach to Leadership Northouse: Chapters 2 & 3 Rowe & Guerrero: The Character of Leadership by J.C. Sarros, B.K. Cooper and J.C. Santora p. 72 80 Train Dogs, Develop Leaders by J. Gandz p. 96-99 3 25 Style Approach Northouse: Chapter 4 Rowe & Guerrero: Navigating Through Leadership Transitions by C.M. Riordan p. 124 - 132

SESSION 4

DATE Feb 1

TOPICS Situational Approach Individual Case study due

READINGS/ HOMEWORK Northouse: Chapter 5 Rowe & Guerrero: Making Difficult Decisions in Turbulent Times by Michael A. Roberto p. 158 165.

Feb 8

Contingency Theory

Northouse: Chapter 6 Rowe & Guerrero: What Engages Employees the Most, or The Ten Cs of Employee Engagement by Gerard H. Seijts and Dan Crim p. 198 -204

Feb 15

Path Goal Leadership

Northouse: Chapter 7 Rowe & Guerrero: Learning Goals or Performance Goals Is it the Journey or the Destination? By Gerard H. Seijts and Gary P. Latham p. 229-235

7 8

Feb 22 Feb 29

Mid Term Exam Leader-Member Exchange Theory Northouse: Chapter 8 Rowe & Guerrero: On Leadership Leadership and Loyalty p. 256 -257

9 Mar 7

Transformational and Authentic Leadership

Northouse: Chapter 9 Rowe & Guerrero: Druckers Challenge Communication and the Emotional Glass Ceiling by Paul Wieand p. 277-283

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Mar 14

Authentic Leadership

Northouse: Chapter 10 Rowe & |Guerrero: Compelling Visions Content, Context, Credibility and Collaboration by Jeffrey Gandz p. 305 - 311

SESSION

DATE

TOPICS

READINGS/ HOMEWORK Northouse: Chapter 11 & 12 Rowe & Guerrero: X-Teams New Ways of Leading in a New World by D Anona, El. Backman, and H. Bresman p 338 343

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Mar 21

Team and Psychodynamic Approach to Leadership Group Case Due and Group Presentations as assigned over the next couple weeks.

12 Mar 28

Women and Leadership Culture and Leadership Group Presentations

Northouse: Chapter 13 & 14 Rowe & Guerrero: Leveraging Diversity to Maximum advantage by Carol Stephenson p. 408 - 412 Northouse: Chapters 15

13

April 4 Leadership Ethics Group Presentations

Rowe & Guerrero: Principled Leadership by Gerard H. Seijts and Hon. David Kilgour p. 457464

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April 11

Final Exam

TEACHING METHODS: This course will incorporate the following teaching learning/ methods including lectures on key theories, research and current practice with experiential learning. Lectures are supplemented with videotapes. Experiential learning is accomplished by use of self-assessment and feedback instruments, simulations, role-plays and group exercises. Attendance at class is critical for the learning objectives to be accomplished. TEXTS AND READING LISTS: Required: Northouse, Peter G., (2010), Leadership Theory and Practice, fifth edition, Thousand Oaks, CA: Sage Publications bundled with Rowe, Glenn W. And Guerrero, Laura ( 2011), Cases in Leadership, second edition, Thousand Oaks, CA: Sage Publications. Optional: Other readings will be posted on Blackboard OTHER COURSE ISSUES: All communication about the course or material related to the course will be posted on the Blackboard course site. In addition, all student study resources can be accessed through Blackboard. Students are expected to check the site regularly for updates.

Use of Turnitin: Ryerson has subscribed to a service called Turnitin.com which helps professors identify plagiarism and helps students maintain academic integrity. You agree, by taking this course, that all required papers are subject to submission to this service. You may be asked to submit your papers directly to Turnitin.com or your professor may choose to submit your papers. All submitted papers will be included as source documents in the Turnitin.com reference database solely for the purpose of detecting plagiarism of such papers. Use of the Turnitin.com service is subject to the terms of use agreement posted on the Turnitin.com site. If you do not want your work submitted to this plagiarism detection service you must, by the end of the second week of class, consult with your instructor about the alternative requirements. You may be required to submit annotated bibliographies (with comments), periodic drafts, and/or copies of all source articles and websites. When an instructor has reason to suspect that an individual piece of work has been plagiarized, the instructor shall be permitted to submit that work to any plagiarism detection service. POLICIES AND COURSE PRACTICES: Course Management Every effort will be made to manage the course as stated. However, adjustments may be necessary during the term at the discretion of the instructor. If so, students will be advised, and alterations will be discussed prior to implementation. Students will be informed of any alterations through email and/or announcements on Blackboard. Academic Consideration Students must submit assignments on time. Failure to do so will result in a penalty of 5% per day including weekends. Assignments submitted for grading will be handed back within 2 weeks except for the final exam. There will be no penalty for work missed for a JUSTIFIABLE REASON. Students need to inform the instructor of any situation that arises during the semester that may have an adverse affect on their academic performance, and request any necessary considerations according to the policies and well in advance. Failure to do so will jeopardize any academic appeals. o Medical certificates If a student is going to miss a deadline for an assignment, a test or an examination because of illness, he/she must submit a medical certificate (see www.ryerson.ca/senate/forms/medical.pdf for the certificate) to the instructor within 3 working days of the missed assignment deadline, test or examination. o Religious observance If a student needs accommodation because of religious observance, he/she must submit a formal request to the instructor within the first two weeks of the class or for a final examination within 5 working days of the posting of the examination schedule. o Students with disabilities - In order to facilitate the academic success and access of students with disabilities, these students should register with the Access Centre http://www.ryerson.ca/studentservices/accesscentre/index.html. Before the first graded work is due, students should also inform their instructor through an Accommodation Form for Professors that they are registered with the Access Centre and what accommodations are required. o Regrading or recalculation These requests must be made to the instructor within 10 working days of the return of the graded assignment to the class. These are not grounds for appeal, but are matters for discussion between the student and the instructor. Other valid reasons must be approved by the instructor in advance. If you do not have a justifiable reason for an absence, you will not be given credit or marks for the work missed during that absence.

For more detailed information on these issues, please refer to Policy #134 at www.ryerson.ca/senate/policies/ (Undergraduate Academic Consideration and Appeals) and Policy #150 www.ryerson.ca/senate/policies/ (Accommodation of Student Religious, Aboriginal & Spiritual Observance Obligations).

Academic Integrity Students are required to adhere to all relevant University policies, such as the Student Code of Academic Conduct. University regulations concerning unacceptable academic conduct (cheating, plagiarism, impersonation, etc.) will be followed. See the Ryerson University calendar or online versions at http://www.ryerson.ca/senate/policies/pol60.pdf and http://www.ryerson.ca/senate/policies/pol61.pdf for more explanation. Plagiarism is a serious academic offence and penalties range from zero in an assignment all the way to expulsion from the university. In any academic exercise, plagiarism occurs when one offers as ones own work the words, data, ideas, arguments, calculations, designs or productions of another without appropriate attribution or when one allows ones work to be copied. (See the Ryerson Library for APA style guide references: http://www.ryerson.ca/library/subjects/style/index.html). It is assumed that all examinations and work submitted for evaluation and course credit will be the product of individual effort, except in the case of team projects arranged for and approved by the course instructor. Submitting the same work to more than one course, without instructors approval, is also considered plagiarism. NOTE: Students may not drop a course when they have been notified of the suspicion of academic misconduct. If a student attempts to drop the course, the Registrars office will re-register the student in that course until a decision is reached. When an instructor has reason to suspect that an individual piece of work has been plagiarized, the instructor shall be permitted to submit that work to any plagiarism detection service. For more detailed information on these issues, please refer to the Student Code of Academic Conduct (see Policy #60 at www.ryerson.ca/senate/policies/ and the Academic Integrity Website (www.ryerson.ca/academicintegrity). Standard for Written Work Students are expected to use an acceptable standard of business communication for all assignments. Technical errors (spelling, punctuation, proofing, grammar, format, and citations) and/or inappropriate levels of language or composition may result in marks being deducted. You are encouraged to obtain assistance from the Writing Centre (www.ryerson.ca/writingcentre) for help with your written communications as needed. (See the Ryerson Library for APA style guide references: http://www.ryerson.ca/library/subjects/style/index.html). Maintaining a Professional Learning Environment Some instructors do not allow the use of any electronic device in classroom, except in case of an emergency, as they are a distraction to other students. If allowed laptop computers, cell phones and other electronic devices may only be used for academic activities (e.g., note-taking, class presentations). In order to ensure the least amount of disruption for other students and the instructor, students who use laptops for taking notes may be expected to sit in the back two rows. Examinations During examinations, students must display their Ryerson photo ID cards, valid drivers license or other verifiable institutional form of identification. All electronic devices, such as cell phones and mp3 players are prohibited. Students are also not permitted to wear hats or to have food or drink (unless it is in a clear container with no label). For more detailed information on examination policies, please refer to Policy #135 at www.ryerson.ca/senate/policies/. Ryerson Student E-mail

All students in full and part-time graduate and undergraduate degree programs and all continuing education students are required to activate and maintain their Ryerson online identity at www.ryerson.ca/accounts in order to regularly access Ryersons E-mail (Rmail), RAMSS, my.ryerson.ca portal and learning system, and other systems by which they will receive official University communications. This is in accordance with Policy #157 at www.ryerson.ca/senate/policies/.

Academic Grading Policy Evaluation of student performance will follow established academic grading policy outlined in the Ryerson GPA Policy. See Policy #46 at www.ryerson.ca/senate/policies/. The grading system is summarized below: Definition Letter Grade A+ Excellent A AB+ Good B BC+ Satisfactory C CD+ Marginal D DUnsatisfactory F Grade Point 4.33 4.00 3.67 3.33 3.00 2.67 2.33 2.00 1.67 1.33 1.00 0.67 0.00 Conversion Range 90-100 85-89 80-84 77-79 73-76 70-72 67-69 63-66 60-62 57-59 53-56 50-52 0-49

Course Repeats: Ryerson Senate GPA policy prevents students from taking a course more than three times. (i.e., registered initially, repeated once, repeated twice = 3 registrations) If you fail a required course for the third time, you will be assigned an academic standing of Withdrawn, and will be ineligible to continue in your program. For complete GPA Policy see Policy #46 at www.ryerson.ca/senate/policies/ Ryerson Academic Policies For more information on Ryersons academic policies, visit the Senate website at www.ryerson.ca/senate/policies/ CHANG SCHOOL GUIDELINES/PROCEDURES FOR MISSED TERM TESTS, ASSIGNMENTS, or FINAL EXAMS: You must inform your instructor immediately of any situation which arises during the semester which has an adverse effect on your academic performance and you must request any necessary considerations or accommodations from your instructor. For missed term work, you must do the following:

Inform your instructor by e-mail prior to the test. Present the completed official Ryerson medical certificate to your instructor within three working days or no later than the next scheduled class. See http://www.ryerson.ca/senate/forms/medical.pdf for the required Ryerson medical form. Provide Religious, Aboriginal & Spiritual Observance requests to your instructor within the first two weeks of class. See http://www.ryerson.ca/senate/forms/relobservforminstr.pdf If you cannot attend the final exam you must do the following: Inform your instructor prior to the exam, if at all possible. As soon as reasonably possible, either before or within 3 days of the scheduled exam, present a completed official Ryerson medical certificate to your instructor or, if your instructor is unavailable, at the front desk of the Chang School, Heaslip House, 297 Victoria Street. If the medical documentation is approved and the instructor assigns an Incomplete (INC), it is the students responsibility to arrange with the instructor to write a makeup exam at the first available opportunity. INC Incomplete course work or a missed final examination due to documented medical or compassionate grounds. An INC can be awarded only when the completion of the outstanding work or an alternate final examination may result in a passing grade. The outstanding work or alternate examination must be completed by a specified date within three months of the submission of the INC. The INC will be replaced by an official course grade when the work is completed. If the work is not completed by the deadline, the INC will become a grade of F. The designation INC is not included in calculating the GPA nor is it counted as a course credit or failed course.

Ryerson University & Chang School Services


Any student taking any TRSM course can go to Student Services in TRSM which is located in Room TRS 2-168 or email student.trsm@ryerson.ca or go to www.ryerson.ca/student.trsm for information about any services available across campus The Writing Centre (tutoring, handouts, etc.): http://www.ryerson.ca/writingcentre/ There are many services (including personal counselling, learning success, housing and so on) at Student Services: www.ryerson.ca/studentservices For assistance if you have any kind of disability (e.g., learning, mobility, visual, etc.), call the Access Centre 416-979-5000 ext. 5290 or go to http://www.ryerson.ca/studentservices/accesscentre/ For help with job search, resume preparation, contact the Career Centre at ext. 5177 or go to www.ryerson.ca/career For interns or internship positions, go to http://www.ryerson.ca/businesscareers For security, go to www.ryerson.ca/security or to request an escort, call 416-979-5040 or by pressing the yellow button on any campus payphone or dial ext.5040 on any internal phone Aboriginal students, please check out Aboriginal Student Services at www.ryerson.ca/aboriginal or call (416) 979-5000, ext. 7699 Discrimination and Harassment Prevention Services Office www.ryerson.ca/equity or email dhps@ryerson.ca or call 416-979-5000 ext. 5349 Learning Success Centre: www.ryerson.ca/studentservices/learningsuccess/ For International students go to http://www.ryerson.ca/studentservices/internationalservices/ For Financial Aid, go to http://www.ryerson.ca/currentstudents/financialaid/ For Health Care/Services, go to http://www.ryerson.ca/studentservices/medicalcentre/

For the Exchange Programme in the Ted Rogers School of Business Management, go to http://www.ryerson.ca/tedrogersschool/bm/current/international_exchange_program/

For the Chang School, go to http://www.ce-online.ryerson.ca/ce_2010-2011/ For the Mature Student site, go to http://www.ryerson.ca/maturestudent/index.html For CESAR, go to http://www.mycesar.ca/

The Human Resources / Organizational Behaviour Department (HROB) and Continuing Education (CE) Contacts
The Human Resources Student Association (HRSA): www.hrsa.ca o email is hrsa@ryerson.ca o office location is TRSM 3-141 The Chairperson for Human Resources Management & Organizational Behaviour department: Dr. Nina Cole, n2cole@ryerson.ca or (416) 979-5000 ext. 7558 The Administrative Assistant to the Chair and the department: Maria Dorsey, mdorsey@ryerson.ca or ext. 4069 Continuing Education (CE) Director for Business: Desmond Glynn, dglynn@ryerson.ca or ext. 7588 Academic (CE) Coordinator for HROB: Genevieve Farrell, gfarrell@ryerson.ca or ext. 7812 Programme Coordinator for CE: Rose Reid, rosereid@ryerson.ca or ext. 5310

HR Organizations
Resources Professionals Association: http:// www.hrpa.ca The Canadian Society for Training and Development (CSTD): http://www.cstd.ca/ Society for Human Resources Management (USA): www.shrm.org

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