Questionnaire

1. What is your opinion about need of training and development programme?

a. To increase productivity
b. To improve quality of work and raise the morale

c. To develop new skills, knowledge, understanding and attitude d. To use new tools correctly, machine, process or modification e. To reduce waste, accidents, turnover, lateness, absenteeism and other overhead costs
f. g. Answer 2. What kind of training programmes are being conducted at Taj? a. b. Behavioural Technical To develop replacement, prepare people for advancement To ensure the survival and growth of organisation

3. Do all training and development programs in your organisation have clear objectives?
a. b. c. Answer Yes No Cant say

4. Which methods of training and development are adopted by your company?

a. b. c. d. e. Answer Lecture/class-room On-job method Demonstration Audio-visual training Role playing

Other, please specify: ________________________________________________________

5. According to you which is the appropriate method for conducting training programme effectively?
a. b. c. d. e. Answer Other, please specify:________________________________________________________ Lecture/class-room On-job method Demonstration Audio-visual training Role playing

6. Which type of training have you undergone?

a. b. c. Answer Other, please specify: ________________________________________________________ 7. Is the duration of training and development programme sufficient? a. b. c. Answer Yes No Cant say Behavioural training Functional training Health and safety training

8. In your company, who conduct the training programme?

a. Immediate supervisor b. Members of the HR staff c. Internal faculty d. External faculty If Other please specify:_________________________________________________________

9. How does training help to meet the needs of employees?

a. b. c. d. e. Answer If Other please specify:_________________________________________________________ Confidence in the employees Positive attitude Refreshing High rewards Cooperation

10.

Does the company take feedback from you regarding the training programme? a. b. Yes No

Answer If yes:

o How is feedback gathered? ___________________________________________________ o When is feedback gathered? ___________________________________________________ o Who analyses the feedback? ___________________________________________________ 11.
Are the results of training programmes monitored and evaluated? a. b. Answer Yes No

12. Which evaluation techniques are used in your company? a. b. c. d. Answer If Other, please specify:________________________________________________________ Observation Questionnaire Interview Self diaries

13. Effectiveness of training program is measured on the basis ofa. Productivity b. Performance c. Turnover d. Quality of work Answer If Other, please specify:________________________________________________________

14. Are you considering the training as career opportunity?

a. b. Answer Yes No

15.

Is there any aspect that you would like to change about the training programme provided by company? a. b. Yes No

Answer If yes, please give details:__________________________________________________________ ___________________________________________________________________________

16.

Has the general atmosphere during the course enhanced the learning process? a. b. Yes No

17.

Do environmental factors affect your learning? a. b. Yes No

Answer If yes, in your opinion which are the environmental factors that affect your learning? a. b. c. d. e. Relationship with colleagues and subordinates Training team Trainer team Content of training Training design i.e. methods, techniques, and strategies

18.

f. Environment in the programme What kind of difficulties did you face during the training programme?

____________________________________________________________________________ ____________________________________________________________________________

19.
job?

Are you applying the skills and knowledge which you learnt during the training programme on your

a. b. c. d. e. Answer -

Substantially To certain extent Marginally To a less extent Not at all

20.

Do you feel that after taking feedback from you the company is taking necessary steps for developing the future training programme? a. b. Yes No

Answer -

21. To what extent have your career objectives been achieved after attending the programme?
b. c. d. e. Answer a. Substantially To certain extent Marginally To a less extent Not al all

22. To what extent has the programme helped enhance your understanding of the job as a whole?
a. Substantially b. To certain extent c. Marginally d. To a less extent e. Not at all

Answer 23.Do you think after training programme you are becoming more competent? a. b. c. d. e. Answer 24. Do you feel you are adequately recognized for the work you do after training ? Substantially To certain extent Marginally To a less extent Not at all

a. b. c. d. e. Answer -

Substantially To certain extent Marginally To a less extent Not at all

25. How is your Interaction with Faculty or Trainer during training programme?

a. Excellent
Answer -

b. Very Good

c. Just OK

d. Poor

26. Do you get replies for all the queries during the training period? a. b. c. d. e. Answer 30. According to you is the skill acquired relevant to your job? b. Answer 31. Do you take sufficient responsibilies after training programme? a. b. c. Answer 32. Would you like to join any specific training programme in future? a. b. Yes No Yes No Cant say a. Yes No Substantially To certain extent Marginally To a less extent Not at all

Answer If yes please specify ______________________________________________________