1 1

Services in NGN:
Services in NGN:
Provision and Opportunity
Provision and Opportunity
Philip Rehatta
Transport Network Laboratory - R&D Center
PT TELEKOMUNIKASI INDONESIA
Jakarta, February 10, 2004
2 2
Outne
Background
Why NGN
Softswitch
Service Provisioning
Service Opportunity
Case: TELKOM
Summary
3 3
PSTN:
Propretary Constrants
Services
Development was a complex cycle due to a very large code
base and service management was complicated
Signaling
Separated signaling from voice and allowed access to other
systems to control routing
Single Vendor
Only certain experts with the equipment manufacturers could
develop the services
Interoperability
Complicated - because of different platform, language and
environment
4 4
Deconstructon of Teecom ndustry
Carriers - losing $ billions
LD market diluted by VOIP telcos
Corporate LD traffic moving to WANs
Wireless taking up residential LD market
Where LD market goes, residential follows
Windows XP is a SIP phone in every PC
Vendors - losing $ billions
Rise of IP PBXs and IP phones by no name vendors taking
market share from famous vendors.
5 5
Busness Envronment Change
Globalization impact
Internets trade momentum (since 1994) (merger, on line
trading, market, partnership, etc)
Global information society (e-Gov, VPN, network
convergence,etc)
Borderless telecommunications business
IT network and technology
IP Traffic Projection, High Capacity & Scalability, QoS
Customer need
Good Performance, mobility, security, always on,
multimedia, simple, cost effective
Regulations
Deregulation trend (telephony based business)
6 6
Busness Trends (1) Busness Trends (1) Busness Trends (1) Busness Trends (1)
7 7
Busness Trend (2) Busness Trend (2) Busness Trend (2) Busness Trend (2)
8 8
Market Trend (1) Market Trend (1) Market Trend (1) Market Trend (1)
9 9
Market Trend (2) Market Trend (2) Market Trend (2) Market Trend (2)
10 10
Market Forecast Market Forecast Market Forecast Market Forecast
11 11
Traffc Projected:
P vs POTS
1999 2000 2001 2002 2003 2004 2005 2006
Best
Effort
Data
Value
Data
Voice
Traffic
Its generally agreed:
Data traffic volume
surpassed Voice traffic
volume
Annual growth of Data vs
Voice is 100% vs 10%
Merryll Lynch, The Strategy Group, IDC, Vertical, Data Comm, DRW and IDATE
12 12
nternet Busness s Growng
nternet Users n ndonesa
More than 160.000 Number of
subscribers (512.000 users)
60 % growth within next 4 years
(ing barings)
More than 850.000 subscribers
and 4.3 millions users in year 2004
More than 1400 Internet Cafs
(WARNET) in big cities
More than 100 licenses for ISP
About 7953 internet domains in
year 2002
86
327
1050
2537
4557
5582
6682
7953
9334
10694
0
2000
4000
6000
8000
10000
12000
1995 1996 1997 1998 1999 2000 2001 2002 2003 2004
History Proyeksi
Source:IDNIC, 22 April 2000
Others
44%
Indonet
5%
CentrinNet
7%
RadNet
7%
CBN
10%
LinkNet
11%
IndosatNet
16%
13 13
Convergences
Busness, network and patform
Business
Dynamic Market, Technology platform and
regulation
Accelerating revenue resources
expand market
reduce churn (fluctuation)
improve margin
strategic alliance
Services
Unified Messaging
Global Call Center
Network
Private & public network convergence
Wireless & Wire line network convergence
Platform
Packet and Circuit Switches Convergence
Convergence
Network
P
r
i
v
a
t
e
Public
W
i
r
e
l
e
s
s
W
i
r
e

L
i
n
e
P
a
c
k
e
t
C
i
r
c
u
i
t
14 14
Why NGN ?
Cost Effcency
Ovum Ovum : factor such as lower port cost, open platform, reduced spac : factor such as lower port cost, open platform, reduced space e
and power requirements mean that a and power requirements mean that a softswitch softswitch is inherently cheaper than is inherently cheaper than
an equivalent circuit switched network .. an equivalent circuit switched network ..
Time Time
Revenue Revenue
Cost Cost
Packet Packet
Packet Packet
Traditional Traditional
Traditional Traditional
New revenue streams
Improved competitive position
Lower port costs
Lower operating costs
Space and power savings
Transport Efficiency
Increased development productivity
Converged Services
Demand creation
Higher Margin Higher Margin
Services Services
Operational Operational
Saving Saving
Source:Ovum (softswitches)
15 15
CAPEX Efficiency Per Line Unit that followed by ARPU CAPEX Efficiency Per Line Unit that followed by ARPU
(CAPEX Productivity) and Customer Retention (CAPEX Productivity) and Customer Retention
Additional Capacity:
Additional line unit (ALU) and trunk circuit fulfill
Accommodating interconnection
New Potential Services Development Platform (voice &
data convergence, customization, any to any com &
service ubiquity):
Voice VPN for Corporation
Increasing Increasing
Corporates Corporates Value Value
to compete with to compete with
others others
The nitial 8trategies on developing NGN are to anticipate New demand on
Corporate customer, Trunks circuits, LU and nternet based services
Why NGN ?
Cost Effcency
16 16
Why NGN ?
Opened Standard
Source: ISC and TELKOMs Standard System
Protocols APIs Open
Protocols APIs Open
Service, Application, and Features
(Management, Provisioning, and Back
Office)
Softswitch Call Control
Transport Hardware
Service &
Application
Call Control &
Switching
Transport
Hardware
P
R
O
P
R
I
E
T
A
R
Y
Circuit Switch Softswitch
17 17
Media Gateway Dallas
Media
Gateway
Washington,
DC
IP
IP
IP
Application Server
Los Angeles
IP Network
IP
Media Gateway
Seattle
IP
Media Gateway Controller Denver
SS7 Gateway Chicago
Why NGN ?
Snge Network and Dstrbuted Archtecture
18 18
Bandwidth Saving:
64 K compare to 8 kbps (ITU G.729)
Saving about 7/8 = 87,5 %
Increasing level of network optimization
Footprint comparison for 36.000 line
PSTN : SS = 13 racks : 1 rack
171.60 : 13.20 (converting for cost comparison)
Power consumption
PSTN : SS = 600 A : 24 A
62.40 : 4.80 (converting for cost comparison)
Why NGN ?
BW, Footprnt and Power Effcency
19 19
Easy creation of new features:
Service provider in-house
Softswitch vendor
Third party vendor
Unlimited potential for new features
Why NGN ?
Features
20 20
NGN Archtecture NGN Archtecture NGN Archtecture NGN Archtecture
Application/Feature Server
(SCP, Service Logic, LDAP Server)
Service & Application Plane
Transport Plane
Management
Plane
Call Agent, MGC, Softswitch, GK
IP Transport Domain:
IP Backbone, Routers, Switches, BGs
QoS Mechanism (RSVP, Diffserve,
MPLS...), MS (Bearer Portion)
Interworking
Domain:
TG (MG), SG,
Interworking
Gateway
Non-IP Access Domain:
Wireline Access (AG, Access Proxies)
Mobile Access (RAN AG)
Broadband Access (IADs, MTAs)
IN/AIN
Inter-Network
Switch
PSTN/SS7/ATM
Networks
other VoIP
Networks
Non-IP Terminals/
Mobile Networks
IP Phones (H.323, SIP,
MGCP, ...),
IP Terminals,
IP PBX
Subscriber &
Service
Provisioning,
Network
Management,
Operation
Support, Billing
Support
Open APIs (JAIN, Parlay)
Signaling (MGCP, MEGACO, SIP, H323)
SIP/SIP-T;
BICC; H.323
IP
Control & Signaling Plane
SS7;
TDM/ATM
Management Plane,
gives Operation System
Support (OSS) function
Transport Plane, as
transport media for all
message in the network
Call Control & Signaling
Plane, as connection
process handler
Service/Application
Plane , as supplier and
executor of application
(telephony, data,
multimedia, include
Features)
Source: ISC and TELKOMs Standard System
21 21
Softswitch system is a part of next generation network based on
ISC/IPCC reference model consist of Softswitch host, Application
Server, OSS, Signaling Gateway, Trunk Gateway and Access
Gateway.
Softswitch (call agent / call controller) as call control function
Application Server (AS) provides enhanced features which is not
available in Softswitch host.
Operating Support System as network management, billing support,
etc.
Signaling Gateway (SG) as interface to CCS-7 (STP)
Trunk Gateway (TG) as interface to TE or LE of PSTN
Access Gateway (AG) as interface to CPE
Next Generaton Network:
Softswtch System
22 22
Softswtch Protocos Softswtch Protocos Softswtch Protocos Softswtch Protocos
SIP-T: inter softswitch
protocol
Media Gateway protocol:
MGCP
Megaco (H.248)
Softswitch VoIP protocol:
H.323 (Min. ver 2)
Application Server and SIP
phone protocol: SIP
OSS protocol: SNMP
Billing Server protocol: FTP
atau TFTP
Trunk Gateway has to
support CODEC:
G. 711
G. 729
G. 723
SS
GK
AS
SS
SIP
SG MG
SIP-T
H.323
Megaco,
MGCP
SNMP
SIGTRAN
OSS
Billing
FTP/TFTP
23 23
Integrating existing network will be controlled by
Softswitch:
VoIP Network, Call Manager Consolidation
DSLAM, Running as Access Gateway
RAS, Running as VoIP Gateway
CaTV network, Softswitch Implementation in HFC Network
PSTN, PSTN preparation to enable Softswitch implementation
(reduce node for CCS-7 penetration)
Chaenges to Consodate Network Chaenges to Consodate Network Chaenges to Consodate Network Chaenges to Consodate Network
24 24
Chaenges to Consodate Network Chaenges to Consodate Network Chaenges to Consodate Network Chaenges to Consodate Network
DSLAM DSLAM
IAD IAD
PSTN PSTN
Network Network
RAS RAS
CMTS CMTS
HFC HFC
DOCSIS DOCSIS
MTA MTA
VoIP VoIP
Gateway Gateway
PSTN PSTN
Network Network
Additional
Voice Service Delivery
Gatekeeper Gatekeeper
RAS running as
Gateway
Softswitch
Implementation in
HFC Network
Call Manager
Consolidation
Softswitch Softswitch
Trunk & Access
Gateway to PSTN
PSTN PSTN
Network Network
Trunk GW Trunk GW
Access GW Access GW
IP Backbone IP Backbone
25 25
Converged Network Converged Network Converged Network Converged Network
ATM N/W
Telephone Fax Modem
Public Switch
SS7
IP VPN
Internet Hub
ATM
Switch
Modem
Services
Frame Relay
ATM
TDM
IP
nx64 Kbps
I-Mux
DSLAM
XDSL
QoS Backbone
(IP)
PSTN
Telephone
Cell Phone
Layanan Mobile
IAD
PC
Fax
Application
Server
Softswitch
Trunk
Gateway
Megaco/H.248
MGCP
SIP
SIP
Access
Gateway
SS7
Signaling
Gateway
SCP
INAP, CS-1, CS-2
Wireless
Access
Building X
I
n
t
e
r
n
e
t

A
c
c
e
s
s
PC
V
o
I
P
Existing Network
Complex and Multi Platform
Next Generation Network
Integrity & Reliability
IP N/W
PSTN N/W
26 26
Softswtch Softswtch Softswtch Softswtch mpementaton Confguraton mpementaton Confguraton mpementaton Confguraton mpementaton Confguraton
AGW (CMTS)
TGW
PSTN
SGW
Softswitch
xDSL
FTTB
Aplication Server
Packet Network
SS7
Residential
Green Field
AGW (CGW)
AGW
(xDSL/
IAD)
HFC
CDMA
MSC
Internet
oss
27 27
Crtca Queston Reated to NGN Servces Crtca Queston Reated to NGN Servces Crtca Queston Reated to NGN Servces Crtca Queston Reated to NGN Servces
Why are NGNs important for service providers?
Public network carriers should (and must) pursue NGNs to offer value-
added services. This will be their new strategic differentiator!
What are the most important trends, characteristics, and specific
services in an NGN environment?
Although it is difficult to predict what the next killer applications will be,
lists service characteristics and capabilities that will be important in the
NGN environment based on service-related industry trends. It also
describes a number of services we currently believe will be important
drivers in the NGN environment.
What attributes should a Next Generation Service Architecture
possess?
One of the primary goals of NGNs is to provide a common, unified,
and flexible service architecture that can support multiple types of
services and management applications over multiple types of
transport.
28 28
NGN Servce Enaber NGN Servce Enaber NGN Servce Enaber NGN Servce Enaber
JAIN APIs
JAIN JCC
JAIN SLEE
Parlay/OSA APIs
Parlay X Web Services
Voice XML
CCXML
29 29
JAN APs JAN APs JAN APs JAN APs
JAIN initiative, led by Sun Microsystems,
defines standard JavaAPIs to develop and
deploy telecom applications and services.
JAIN APIs are designed and specified by
collaboration of industry partners and experts.
JAIN API Goals
Service Portability - Write Once, Run Anywhere
Network Independence - Any Network
Open Developer Interfaces - By Anyone
30 30
JAN JCC JAN JCC JAN JCC JAN JCC
A common Java API for creating, monitoring,
controlling, manipulating and tearing down
communications sessions (or calls) in a converged
PSTN, packet-switched, and wireless environment.
JCC supports unified call control for multimedia,
multiparty, multi-protocol sessions over underlying
integrated networks.
Services developed using the high level abstract API
once, can work on any platform supporting JCC on
any underlying network.
Developers do not need to know the network protocol
details or even what protocol the underlying network
is using.
31 31
JAN SLEE JAN SLEE JAN SLEE JAN SLEE
Service Portability
a service written per JAIN SLEE specification
should be able to run unchanged on any JAIN
SLEE compliant platform.
Simplicity
provides implementations of common service
elements within this framework, and thereby
simplifies the service development.
Third Party Support
standardized framework, Java programming
language, and the simplicity will open service
development to a larger developer community.
32 32
Paray|OSA APs Paray|OSA APs Paray|OSA APs Paray|OSA APs
Parlay defines a comprehensive set of APIs for
various communication applications including:
Framework
Call Control, Mobility
Presence and Availability
Terminal Capabilities, Data Session Control
Account Management, Charging
Generic Messaging
APIs are defined using technology independent UML
and can be implemented using various technologies
Developers can use them in a variety of programming
languages, like C, C++, and Java.
33 33
Paray X Web Servces Paray X Web Servces Paray X Web Servces Paray X Web Servces
Parlay X focuses on simplicity over complex
functionality.
Parlay X Web Services are simple yet powerful, highly
abstracted building blocks of telecom capabilities
defined by Parlay.
Use XML based message exchange which is
completely defined, vendor independent and portable.
Follow simple semantics and allow developers to use
common Web Services programming techniques.
34 34
Voce XML Voce XML Voce XML Voce XML
A standard voice markup language to make Internet
content and info accessible via voice and phone.
Specified by Voice XML Forum, standardized and
maintained by W3C.
Combined with other rapidly developing technologies
(like speech recognition) opened up a new set of
voice services for carriers. Examples: Unified
Messaging, Voice Activated Dialing, Network based
Personal Assistant.
The popularity of these voice services brought the
interactive voice services from the enterprise to
carrier domain.
35 35
CCXML CCXML CCXML CCXML
Moves call control functions out of Voice XML into an
accompanying CCXML program.
One or a sequence of CCXML scripts handle the call
control actions.
CCXML handles accepting incoming calls, creating
outgoing calls, conferences, join and disjoin of audio
sources, etc.
Provides the ability to give each active call leg its own
Voice XML.
CCXML can be used independent of Voice XML as
well.
36 36
Convergence of Telephony World and Internet World
37 37
Next Generaton Servces Next Generaton Servces Next Generaton Servces Next Generaton Servces
38 38
Key Key Key Key Atrbute Atrbute Atrbute Atrbute NGN Servce Archtecture NGN Servce Archtecture NGN Servce Archtecture NGN Servce Archtecture
39 39
NGN Servce Characterstcs NGN Servce Characterstcs NGN Servce Characterstcs NGN Servce Characterstcs
Ubiquitous, real-time, multi-media communications
More personal intelligence distributed throughout the network
More network intelligence distributed throughout the network
More simplicity for users
This shields users from the complexity of information gathering,
processing, customization, and transportation.
Personal service customization and management
Manage personal profiles, self-provision network services, monitor billing
information, customize user interfaces behavior of their applications, and
create and provision new applications.
Intelligent information management
To manage information overload to search for, sort, and filter content,
manage messages or data of any medium, and manage personal
information (e.g., calendar, contact list, etc.).
40 40
Basc Teephony Servces Basc Teephony Servces Basc Teephony Servces Basc Teephony Servces
Basic Services (e.g. ISDN bearer services and ISDN tele-services)
Supplementary Services (e.g. CLIP, CLIR, CW, CDIV, CCBS)
IN-Services (e.g. shared cost, premium rate, free phone and personal
number)
Value Added Services (e.g. Voice Messaging and Voice Mail, Audio/Video
Conferencing, Calling Card and Directory)
Circuit Switch Based Services (e.g. OCB)
GSM Services (e.g. Voice, SMS)
Interconnection Services (e.g. Origination, Termination, unbundled access,
Carrier Selection, collocation)
Services arising from open competition (e.g. collection, third party billing,
clearing house, enquiry services)
Transport services (e.g. Leased-line, ATM, and frame relay services)
41 41
Enhanced Servces (1) Enhanced Servces (1) Enhanced Servces (1) Enhanced Servces (1)
Users roaming from one access network to another
The ability for users to manage their personal profiles
Self-provisioning network services
Monitoring of usage and billing information
Users customizing their own interfaces etc.
Making and receiving voice calls whilst using a data
application without dropping out of the data application.
42 42
Enhanced Servce (2) Enhanced Servce (2) Enhanced Servce (2) Enhanced Servce (2)
NGN call centers
Full integration of communication applications in
workflows
Multimedia, multi-channel interaction
End-users can call when, where and how they choose
Completely network-based virtual call centers that queue
and route calls directly to individual agents throughout
the world, without the need for any other call center
platforms Call Center On-Demand
43 43
NGN call centers Architecture
44 44
Enhanced Servces (3) Enhanced Servces (3) Enhanced Servces (3) Enhanced Servces (3)
NGN multimedia conferencing is a kind of ubiquitous,
real time, multi-media communication. High-speed access
and transport allow for natural interactions between users
and the network.
NGN multimedia conferencing not only allows multiple
parties converse with each other while displaying visual
information. In an NGN environment also the
Internet/database access may be strongly involved in a
communication.
NGN makes multimedia conferencing on-demand
possible.
NGN multimedia conferencing
45 45
Enhanced Servce (4) Enhanced Servce (4) Enhanced Servce (4) Enhanced Servce (4)
Unified Messaging
Allows more simplicity for users by a unified environment for all
forms of communication.
Unified Messaging means the delivery of voice mail, email, fax mail,
SMS, MMS as well as paging through common interfaces
independent of the means of access and terminals.
With NGN users will be encouraged to use Unified Messaging,
because the usage of that will become easier.
Enhancing Unified Messaging solutions with more advanced
capabilities by adding the real-time and multimedia components
46 46
Unified Messaging Model
47 47
Enhanced Servces (5) Enhanced Servces (5) Enhanced Servces (5) Enhanced Servces (5)
Services of PABX
Premises-based, user controlled VPN
Type one and type two Call Center
Network Gaming
File Sharing
Home Monitoring/Control/Manager
Content
etc.
End-user controlled NGN services
48 48
CASE : CASE : CASE : CASE :
Tekoms Tekoms Tekoms Tekoms New Servces Deveopment New Servces Deveopment New Servces Deveopment New Servces Deveopment
Click to Dial
Corporate Directory
PC to Phone / Phone to PC
Web Based Video Conference
Executive Briefing Network
Web Based Call Center
Multimedia Conferencing
IP PBX
IP Centrex
49 49
Summary Summary Summary Summary
Functionality-Softswitch matches the existing system.
Softswitch - Open Standards and Distributed Architecture
Freedom from vendor lock-in
Enables large communities of developers and leads to
innovative services: Easy creation of new features and
unlimited.
Portability - write services once and deploy them on
different platforms
Reduces cost of service development and deployment
50 50
References References References References
Softswitch: The keys to the Next-Generation IP
Network Opportunity, Ian Stevenson, Edward Pugh,
John Delaney, Ovum Ltd., 2001
Softswitch System Standard, STD A-002-2003 V1.1,
R&D Center, PT Telekomunikasi Indonesia, 2003
http://www.packetcomm.org
http://www.parlay.org
http://www.w3c.org
http://java.sun.com
http://jcp.org
51 51
End of 8lides End of 8lides End of 8lides End of 8lides
End of 8lides End of 8lides End of 8lides End of 8lides
Thanks for your attention Thanks for your attention Thanks for your attention Thanks for your attention
Thanks for your attention Thanks for your attention Thanks for your attention Thanks for your attention