D.

SCOTT KING
248.462.4715 West Bloomfield, Michigan 48324 dsk18@msn.com

SALES ENGINEER / SOLUTION CONSULTANT

High Impact Sales Presentations / Customer Obsession / Problem Solving Relationship Building / Revenue Increase
Consummate software sales professional experienced in presenting complex technology solutions to clients and top-level management across many different vertical markets. Strong ability to think strategically, understand prospects requirements and use in-depth knowledge of the subject area to demonstrate a solution that addresses their key business objectives. Goal-oriented, team-task minded individual with excellent organizational, analytical, and interpersonal communication skills.

PROFESSIONAL EXPERIENCE
TxMQ, West Bloomfield, Michigan Independent Consultant (2011-Present) Provide business analyst and enterprise architecture consulting services within the Information Technology industry. Reverse-engineered model-based business requirements for a customized Aggregate Spend Management solution at one of the Worlds top 50 pharmaceutical companies. 2011-Present

METASTORM, an OpenText Company, Southfield, Michigan Senior Solution Consultant (2008-2011) Senior Sales Engineer (2007-2008) Sales Engineer (2004-2007)

2004-2011

Drove sales and delivered product demonstrations for cloud-based, Software-as-a-Service (SaaS) and desktop-based enterprise modeling solutions within the Business Process Analysis (BPA), Enterprise Architecture (EA) and IT Planning arenas. Qualified customer opportunities, defined sales strategies and distilled complex customer requirements into concise, solution-oriented product demonstrations within the Commercial, Life Sciences and Financial Services & Insurance industries. Presented business transformation solutions for aligning the strategy and goals that drive the business, to the day-to-day systems, processes and people that run it, with the content needed to make the best business decisions. o Metastorm ProVision an advanced, desktop-based modeling solution for business and IT analysts to capture, visualize and improve the entire enterprise through a greater understanding of corporate assets and their interrelationships. Metastorm Knowledge Exchange provides globally-distributed teams with a central, serverbased repository to work together on a common, model-based view of their enterprise.

D. SCOTT KING

248.462.4715

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Positioned next-generation technologies that enabled greater employee productivity, advanced collaboration and unparalleled visibility. o Metastorm M3 a collaborative cloud-based (Microsoft Azure) modeling solution that enables the masses within an organization to discover and define a more accurate view of their corporate business strategy, processes, people, and systems. Metastorm Smart Business Workspace a new level of work-oriented enterprise collaboration that helps individuals deliver results and achieve goals faster via personalized workspaces to access applications, information sources, and find and collaborate with others via searchable skills and integrated chat features. Metastorm Business Performance Intelligence provides advanced dashboard capabilities for the visualization and analysis of real-time and historical enterprise data to identify changes in business activity, spot trends, react more quickly and proactively capitalize on opportunities.

AUTODESK, Novi, Michigan Customer Satisfaction Engineer (2000-2002)

1992-2002

Developed new processes and programs to improve customer satisfaction within the $120 million global manufacturing design solutions division. Executed corporate level customer satisfaction program. Rating improved 170%. Implemented management program to address critical technical issues for strategic accounts. Decreased turnaround time by 65%. Aligned product and partner strategies with evolving customer requirements. Improved leadership and growth with over $15 million in sales. Delivered gap and on-site needs analysis for a select global customer, resulting in a $750,000 sale with projected revenue of $2 million over the next five years. Designed, implemented and managed an internal technical review board comprised of members from technical development, product management, and customer support. Improved issue tracking and resolution by 45%.

Consultant (1999-2000) Provided on-site consulting services for Walt Disney World in Orlando, Florida. Implemented software upgrade and maintenance programs. Generated $115,000 in savings and $54,000 in new business. Installed and trained 55 employees on AutoCAD 2000. Decreased transition time by 50%. Coordinated, documented and implemented software requirements of multiple business units including over 200 software customizations. Secured $8,000 for new program development. Served as a local helpdesk for the architectural, engineering and manufacturing departments. Increased productivity by 37%.

D. SCOTT KING Product Support Specialist (1998-1999) Product Support Analyst (1992-1998)

248.462.4715

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Served as team lead on major account issues and coordinated activities between sales, marketing and product development. Generated reports on major issues impacting customer satisfaction to top-level management. Negotiated priority of critical customer issues with Product Marketing and Development. Provided technical software assistance for reseller and customer channels.

EDUCATION Eastern Michigan University Bachelor of Science Computer Aided Design & Manufacturing

TRAINING Value Selling Project Management Employee Leadership Program