QUESTIONNAIRE Hello Sir / Madam This survey aims to find out the present and the future scenario

of e-Broking in stock market. This survey is carried out purely for the academic purpose. Hope you would spend your valuable time in going through the questionnaire and filling it up. Your kind contribution is heartily acknowledged. In anticipation, Thanking you for your cooperation, ( Ajay Kumar Shakya )

1) Are you aware about stock market? Yes No

2) Do you invest? Yes No

3) Do you Trade in Derivatives? Yes No

4) If yes, then in which alternative do you invest? Gold Mutual Fund Real Estate Bank FD Stock Market Others_______

5) Among the investment alternatives do you believe that Share Market is one of the best options to invest in? Yes No

6) Currently, through which trading firm are you dealing? ICICI Direct.com Angle Broking Share khan India bulls Motilal Oswal Karvy

7) Which is better or convenient? Manual Application E-Broking

8) Which mode of trading alternative do you use? Online Trading Offline Trading

9) Does your firm provide special software for online trading? Yes No

10) If you trade in derivative then in which instrument do you invest? Future Call Put Arbitrage

11) In which instrument of derivative segment do you trade? Indices future Stock future Indices Option Stock option

12) Which type of trader you are? Bullish Trader Bearish Trader

13) Do you hedge in Derivatives? Yes No

14) If you are Bullish trader then which strategy do you suggest for hedging? Buy Future, Buy Put, Sell Call Buy Future, Buy Put Only Buy Call, Buy Put at Distance Strike Price 15) Do you believe that one can earn from Derivatives? Yes No

16) Do you believe that one can earn from Derivatives? Yes No

17) Do you believe that one can earn from calls and puts than from future ? Yes No

18).Are you satisfied with the facilities given by your company? Yes No

19).If no then in which segment they should try to improve? Brokerage Rates Research/Tips

20).According to you trading is, Advisable Not Advisable

21) How did you come to know about equity related investment? Brokerage firms Investor friends & relatives Advertising & hoardings 22) Which factor do you consider most important while choosing an investment option? How quickly will I be able to increase wealth? The opportunity for steady growth The amount of monthly income the investment will generate The safety of investment principal 23) What is the investment horizon you prefer? Short term investment Long term investment Both

24) What is your percentage of your income do you invest in equity shares Below 5% 10  20% 25) Do you have Demat account? Yes No 5  10 % Above 20%

26) What is your perception regarding broking? Safe Risky Others

27) Are you aware about e-Broking? Yes No

28) If yes, then which features of e-Broking you like the most? Instant Online Fund Transfer with Multiple Banks BSE, NSE, F & O, MCX and NCDEX in a single screen No installation required Advantages of mobility Intra day / Historical charts with various indicators 29) Is there any disadvantage of e-Broking? Yes No

30) If yes, then specify that __________________________________________________________________ __________________________________________________________________ 31) Give your comments on future scenario of e-Broking __________________________________________________________________ __________________________________________________________________ 32) Give marks the following as per your expectation from a financial service Provider? (0 to 10) Regular feedback low Brokerage/commission No. of branches in locality Transparent dealing high quality services No hidden cost/charges Goodwill

Any other (Please specify)

33) Satisfaction level with your Brokerage Organization Particulars Highly Dissatisfied Dissatisfied Neither Satisfied Satisfied Nor Dissatisfied Brokerage Tips (Intraday, Delivery, Investment) Trade Confirmation Flexibility (Fund transfer) Customer Support Speed of Service /Product Delivered Clarity of information or advice provided Time taken to respond to telephone enquiries Staff treating you as a valuable customer Overall Satisfaction Highly Satisfied

PERSONAL DETAILS: 1) Name: _______________________________________________ 2) Age: 21-35 36-50 51-65 Above 66

3) Occupation: Profession Employee 4) Yearly Income: Less than 2 lac more 5) Address and Phone No. : __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ Thank you for you kind cooperation 2 to 3.5 lacs 3.5 to 5 lacs 5 lacs or Businessman Others__________ Govt. Servant