INPLANT TRAINING ON CLIENTS PROCESSING DEPARTMENT AT MEZOBLANACA SOLUTION SUBMITTED BY, S.RAGHAVAN (0926K0191) Under the Guidance of Mrs.

R.LALITHA Lecturer in Information and Computer Technology Submitted in Partial Fulfillment for the award of the degree of BACHELOR OF SCIENCE (COMPUTER TECHNOLOGY)

DEPARTMENT OF INFORMATION AND COMPUTER TECHNOLOGIES SRI KRISHNA ARTS AND SCIENCE COLLEGE (Affiliated to Bharathiar University) Accredited by NAAC with A grade, An ISO 9001 2008 Certified Institution Kuniamuthur, Coimbatore - 641008. 2011-2012

CERTIFICATE

ACKNOWLEDGEMENT

ACKNOWLEDGEMENT

I express my sincere thanks to the management of SRI KRISHNA ARTS AND SCIENCE COLLEGE for giving me chance to be the part of this institution. I express my gratitude to Dr. K. Sundararaman, M. com., M. Phil., Ph.D., Principal SRI KRISHNA ARTS AND SCIENCE COLLEGE for having given me the opportunity to under go the Institutional training. I also thank Mrs. Jeen Marcelene MCA., M. Phil., Head of the department, Department of Information and Computer Technologies for guiding me for the training. I honorably thank Chairman of Mezoblanca Solutions Pvt Ltd., for providing this opportunity to complete my INPLANT TRAINING in their organization. I would like to thank Mrs.Shobana balaji for guiding me during my INPLANT TRAINING in this institution. I would also thank all the staff members of Carolina Technology Solutions Pvt Ltd whom I met in this time period for all the feedback and help which they provided to me.

CONTENTS

CONTENTS TITLE
I. INTRODUCTION 1.1 1.1.1 1.1.2 BACKGROUND OF THE COMPANY BUSINESS OPERATION ORGANIZATION CHART

PAGE NO

II.

HARDWARE AND SOFTWARE REQUIREMENTS 2.1 2.2 SOFTWARE REQUIREMENTS HARDWARE REQUIREMENTS

III.

INPLANT TRAINING ISSUES

3.1 3.2 3.3 3.4 3.5 3.6 3.7

IT SCOPE IT ACTIVITIES CLIENTS PROCESSING DEPARTMENT DIFFERENT TABS IN THE WEB PAGE FLOW CHART SCREEN SHOTS CONCLUSION

IV.

REFERENCES AND APPENDICES

INTRODUCTION

BACKGROUND OF THE COMPANY: COMPANY PROFILE

Mezoblanaca is a global consulting and technology services company specializing in industry-specific solutions, strategic outsourcing and integration services. Clients gain competitive advantage by leveraging our unique delivery capability to achieve rapid deployment, world-class quality and reduced costs. Mezoblanaca is well known in application maintenance and development outsourcing in the e-commerce, real estate, retail and distribution, manufacturing, telecommunications and high-tech industries.

Mezoblanaca was found in 2002.Carotechs established offshore facilities in India, and is a

pioneer in seamlessly integrating offshore capabilities into its offerings.

Mezoblanaca has maintained a strong clientele base with approximately 90 percent

recurring business. The companys professional heritage bridges the largest 'Old World' legacy systems and the New Economy's leading-edge web applications

Mezoblanaca have three international delivery centers.

USA UK INDIA-Development Center

MEZOBLANACA SERVICE OFFERINGS

Application Development & Maintenance:
Mezoblanaca rich heritage in application maintenance and development outsourcing (AMD/O) allows us to develop and integrate the solutions required to efficiently and costeffectively manage high volume transaction-based business processes. The companys state-ofthe-art IT outsourcing services rely on more than a decade of audited quality processes, its own worldwide network and infrastructure, and highly qualified professionals in place to reduce risk and operating costs, while improving quality.

Independent Verification & Validation Services:

To give its clients an unbiased opinion on issues related to software, the company offer Independent Testing services. Mezoblanaca testing, verification and validation methodologies are customized for various industries to ensure usability and interoperability of software applications and systems. One of the prime objectives of this service offering is to reduce defects across a SDLC process.

Infrastructure Services:
Mezoblanaca offer end-to-end infrastructure services by leveraging its unique global delivery methodology. Its clients benefit from its flexible infrastructure management model that is consistent, predictable and cost-effective.

Packaged Application Services:

Mezoblanaca have alliances with leading packaged software organizations that cover ERP, SCM, CRM and EAI. Its in-depth vertical expertise adds more value to product implementation, upgrades, customization and support-related assignments we undertake. The companys clients approach them for product evaluation, selection and implementation services to ensure reduced cost of ownership, quicker returns and lower risks.

Product Engineering:
Mezoblanaca partners with clients to handle large product development activities. Its ability to meet the clients' product development related needs leads to shorter concept-to-market lifecycle, IP protection, reduced cost of ownership and enhanced innovation.

Systems Integration:
For more than two decades, Mezoblanaca has helped clients to seamlessly integrate diverse systems, applications and platforms. Organizations approach us to minimize risk, leverage IT investments, and in the process, to ensure smooth and productive functioning of the IT infrastructure.

Business & Knowledge Process Services:

Mezoblanaca manages back-office business processes, analytical services and transactions on behalf of its clients.

BUSINESS OPERATION: DIFFERENT DEPARTMENTS IN THE COMPANY

The various departments in the company are as follows: Marketing Department Finance and HR Department Payroll process department Clients processing department Software development Software testing

MARKETING DEPARTMENT:
The main function of this department is to create customer interest in products or services. Marketing is an integrated process through which companies build strong customer and create value for their customers and for themselves.

FINANCE AND HR DEPARTMENT:

This department keeps in track about the money transaction done in the company based on the sales and purchase done.HR maintains overview of all departments.

SOFTWARE DEVELOPMENT
Software development (also known as application development, software design, designing software, software application development, enterprise application development, or platform development) is the development of a software product.

Software can be developed for a variety of purposes, the three most common being to meet specific needs of a specific client/business (the case with custom software), to meet a perceived need of some set of potential users (the case with commercial and open source software), or for personal use (e.g. a scientist may write software to automate a mundane task). Embedded software development, that is, the development of embedded software such as used for controlling consumer products, requires the development process to be integrated with the development of the controlled physical product.

PAYROLL PROCESS
In a company, payroll is the sum of all financial records of salaries for an employee, wages, bonuses and deductions. In accounting, payroll refers to the amount paid to employees for services they provided during a certain period of time. Payroll plays a major role in a company for several reasons. From an accounting point of view, payroll is crucial because payroll and payroll taxes considerably affect the net income of most companies and they are subject to laws and regulations (e.g. in the US payroll is subject to federal and state regulations). From ethics in business viewpoint payroll is a critical department as employees are responsive to payroll errors and irregularities: good employee morale requires payroll to be paid timely and accurately. The primary mission of the payroll department is to ensure that all employees are paid accurately and timely with the correct withholdings and deductions, and to ensure the withholdings and deductions are remitted in a timely manner. This includes salary payments, tax withholdings, and deductions from a paycheck.

SOFTWARE TESTING
Software testing is an investigation conducted to provide stakeholders with information about the quality of the product or service under test . Software testing also provides an objective, independent view of the software to allow the business to appreciate and understand the risks of software implementation. Test techniques include, but are not

limited to, the process of executing a program or application with the intent of finding software bugs (errors or other defects). Software testing can also be stated as the process of validating and verifying that a software program/application/product: 1. meets the business and technical requirements that guided its design and development; 2. works as expected; and 3. can be implemented with the same characteristics.

CLIENTS PROCESSING DEPARTMENT: How all purchases orders take place and how the products are placed correctly to customer. This is the back process of E-Business. Customer purchases a product through internet and completing the process by placing the ordered product in right place is mainly seen in this project.

SYNOPSIS

SYNOPSIS

The gist of this project is a detailed study of how purchases are maintained which take place through the internet. How all purchases orders take place and how the products are placed correctly to customer. This is the back process of E-Business. Customer purchases a product through internet and completing the process by placing the ordered product in right place is mainly seen in this project.

HARDWARE & SOFTWARE REQUIREMENTS:

SOFTWARE REQUIREMENTS

Operating System

: Windows 2000, xp, 2003

Language

: DOTNET, ASP.NET, SQLSERVER

HARDWARE REQUIREMENTS

1. Processor Type 2. Processor Speed 3. RAM 4. Hard Disk Capacity 5. CD-ROM Drive 6. Floppy Drive 7. Monitor 8. Mouse 9. Keyboard :

Pentium III

1.3GHZ : : : : : : : 256 MB RAM 80 GB Acer 50x 1.44 MB Acer Logitech TVS keyboard

INPLANT TRAINING ISSUES:

IT SCOPE: ASP.NET:

Microsoft ASP.NET is a free technology that allows programmers to create dynamic web applications. ASP.NET can be used to create anything from small, personal websites through to large, enterprise-class web applications. Carotechs development center in India has a dedicated team of ASP.NET developers and are one of the foremost companies providing low cost, professional ASP.Net application solutions for the customers.

ASP.NET is a web application framework developed and marketed by Microsoft to allow programmers to build dynamic web sites, web applications and web services. It was first released in January 2002 with version 1.0 of the .NET Framework, and is the successor to Microsoft's Active Server Pages (ASP) technology. ASP.NET is built on the Common Language Runtime (CLR), allowing programmers to write ASP.NET code using any supported .NET language. The ASP.NET SOAP extension framework allows ASP.NET components to process SOAP messages.

ASP.NET aims for performance benefits over other script-based technologies (including Classic ASP) by compiling the server-side code to one or more DLL files on the web server. This compilation happens automatically the first time a page is requested (which means the developer

need not perform a separate compilation step for pages). This feature provides the ease of development offered by scripting languages with the performance benefits of a compiled binary. However, the compilation might cause a noticeable but short delay to the web user when the newly-edited page is first requested from the web server, but will not again unless the page requested is updated further. The ASPX and other resource files are placed in a virtual host on an Internet Information Services server (or other compatible ASP.NET servers; see Other implementations, below). The first time a client requests a page, the .NET Framework parses and compiles the file(s) into a .NET assembly and sends the response; subsequent requests are served from the DLL files. By default ASP.NET will compile the entire site in batches of 1000 files upon first request. If the compilation delay is causing problems, the batch size or the compilation strategy may be tweaked. Developers can also choose to pre-compile their "code behind" files before deployment, using MS Visual Studio, eliminating the need for just-in-time compilation in a production environment. This also eliminates the need of having the source code on the web server.

DOTNET:

Microsoft .NET is a software component that runs on the Windows operating system. .NET provides tools and libraries that enable developers to create Windows software much faster and easier. .NET benefits end-users by providing applications of higher capability, quality and security. The .NET Framework (pronounced dot net) is a software framework that runs primarily on Microsoft Windows. It includes a large library and supports several programming languages which allows language interoperability (each language can use code written in other languages). The .NET library is available to all the programming languages that .NET supports. Programs written for the .NET Framework execute in a software environment (as contrasted to hardware environment), known as the Common Language Runtime (CLR), an application virtual machine

that provides important services such as security, memory management, and exception handling. The class library and the CLR together constitute the .NET Framework. The .NET Framework's Base Class Library provides user interface, data access, database connectivity, cryptography, web application development, numeric algorithms, and network communications. Programmers produce software by combining their own source code with the .NET Framework and other libraries. The .NET Framework is intended to be used by most new applications created for the Windows platform. Microsoft also produces a popular integrated development environment largely for .NET software called Visual Studio.

SQL SERVER:

Microsoft's SQL Server relational database management system, comprises a database specifically targeted for embedded and smaller-scale applications. Microsoft SQL Server is a computer application used to create desktop, enterprise, and web-based database applications. It is used at different levels and with various goals.

IT ACTIVITIES CLIENTS PROCESSING DEPARTMENT: STUDY ON THE E-MARKETING DEPARTMENT: The system followed by the company is an online store, which sells photographic equipments worldwide. The different domains in which the company sells the goods are US, UK, Australia and France. The company has warehouses in all these countries, it is from there the goods are delivered to their customers. The web address for the UK domain is www.backdropsource.co.uk. The project details about a customer placing an order in the website and how those purchases are maintained

CUSTOMER PROCESS: Customer selects the required product Customer adds the product to the cart Then if Customer continue to purchase further, he proceeds with continue purchasing or with the option of check out. Then login screen will be displayed after the check out is selected If the customer is existing customer he will proceed with returning customer login box or he will register new customer login box . Then Customer will enter the billing details

Customer must enter the shipping details Customer need to select the way of payment The customer receives an order confirmation with his invoice. The order is confirmed and he gets the total amount due including the shipping and taxes.

CUSTOMER PROCESS FLOW CHART

CUSTOMER VISITS THE DOMAIN

SELECTS THE PRODUCTS TO BUY

Register with the web site, enter his billing and shipping details

Makes the payments and receives a confirmation number and completes the process.

CLIENTS PROCESSING DEPARTMENT: This is the department where they will maintain the purchases done through e-business. This department is to place the products to the ordered customers correctly at correct time. This department undergo following steps First they will login by giving valid username and password There will be more tabs such as 1. Vendor purchase order 2. Vender PO shipping 3. Vendor PO receiving 4. Stock Details 5. Opening Stock 6. Orders 7. Order Activity 8. PO shipping 9. PO pending Orders is selected to the see the purchase orders .Latest orders will be displayed top .To see the order details we must select the particular purchase order All details about the purchase order will be displayed

After seeing the details of purchase order we must make call to the customer and we need to make verification on shipping details and product details . After the confirmation we must create a new purchase order to place the order And atlast we must select the products and select update status to complete the purchase order.

CONCLUSION

CONCLUSION:
The Back office system of the company is an effective tool to maintain the details of their customers. The Database is very secure and well protected that the customer details are not revealed to anyone. The warehouses are also connected with this system so that they ship the exact goods to the customers. They ensure a safe delivery on time. This is a very good system that can be used by the Indian markets as well. In country like India people are getting familiar to Net banking, Phone and Mobile banking making life much simpler and easier. Even though most of people are hesitant to buy goods over the internet, few come out making their purchases online. The Indian companies, to match the mindset of our people have also made payments simple through Cash on Delivery and VPP also. The system is user friendly rather than being expert friendly. By developing this project, I have gained a lot of experience in Dot Net programming and understanding the basis of an ERP system