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2554

01
ANNUAL REPORT 2011
KASIKORNBANKGROUP
Customer
Centricity
Multi-Corporate Business Large Corporate Business
Medium Business Small and Micro Business
High Net Worth Individual Affluent Middle Income Mass
KASIKORNBANKGROUP aims to be the strongest,
the most innovative and the most proactive Thai financial group
in serving customers.
Customer Centricity
Group-Wide Teamwork
Professionalism
Innovation
KASIKORNBANKGROUP aims to be a strong Thai financial group
that provides a variety of financial services of world-class quality
responsive to serve customers needs by harmoniously combining
technology and human resources so as to achieve optimal
benefits to customers, shareholders, employees and the country.
Mission
Vision
Core Values
002
Annual Report 2011
Management Report
Note: Financial statements as at 31 December 2010 and 2009 have been reclassified to be presented in order to comply with Thai Financial Reporting Standards and the Bank of Thailand (BOT)
notification number Sor Nor Sor 11/2553, directive dated 3 December 2010, regarding The preparation and announcement of the financial statements of commercial banks and holding
companies which are parent company of group of companies offering financial services.
The 31 December 2009 consolidated financial position statement included all items of assets and liabilities of MTGH Group. The consolidated statement of comprehensive income included
1 month operating result of MTGH Group for the period ended 31 December 2009.
1) Local board / High-low share prices during the year 4) Excluding non-controlling interests
2) Bank only 5) Loans = Loans to customers less Deferred revenue
3) Provision expense = Impairment loss on loans and debt securities 6) Non-performing loans net refer to the non-performing loan value, net of total allowances for doubtful accounts
COMMON SHARE INFORMATION
Per share (Baht) basic earnings 10.12 8.38 6.16
book value 64.68 56.38 50.14
dividends 2.50 2.50 2.50
Share price (Baht)
1)
high 144.00 130.00 91.00
low 99.75 77.25 40.25
closing 122.00 125.50 85.00
Common shares outstanding average basic (million share) 2,393.26 2,393.26 2,393.26
end of year (million share) 2,393.26 2,393.26 2,393.26
Market capitalization (Million Baht) 291,978 300,354 203,427

VALUE MEASURES
Price to earnings ratio (PER) 12.06 14.98 13.80
Price to book value ratio (PBV) 1.89 2.23 1.70
Dividend yield (based on closing share price) 2.05% 1.99% 2.94%
Dividend payout ratio 27.00% 32.14% 42.49%
Number of employees
2)
16,580 15,677 15,464
Number of branches
2)
816 805 782

OPERATING RESULTS (Million Baht)
Interest income - net 56,491 46,744 39,857
Non-interest income 34,017 28,400 21,683
Fees and service income - net 20,637 18,227 15,937
Other income 45,087 35,394 7,686
Underwriting expenses 31,707 25,221 1,940
Total operating income - net 90,508 75,144 61,540
Total other operating expenses 43,019 38,003 31,338
Impairment loss on loans and debt securities 7,345 6,701 9,376
Operating profit before provision expense

and income tax expense
3)
47,489 37,141 30,202
Net profit
4)
24,226 20,047 14,733

FINANCIAL POSITION STATEMENT INFORMATION (Million Baht)
Loans
5)
1,210,834 1,076,981 941,145
Allowance for doubtful accounts and revaluation allowance for debt restructuring 40,343 36,832 34,045
Non-performing loans net (NPL net)
6)
14,698 16,022 18,473
Non-performing loans gross (NPL gross) 31,736 33,175 37,152
Total assets 1,722,940 1,546,664 1,362,838
Deposits 1,242,229 1,100,036 975,492
Total liabilities 1,555,974 1,401,177 1,234,692
Equity
4)
154,799 134,943 119,997
Risk weighted assets 1,269,282 1,131,218 1,004,092

As of or for the years ended December 31, 2011 2010 2009
FINANCIAL HIGHLIGHTS (CONSOLIDATED FINANCIAL STATEMENTS)
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Annual Report 2011
Management Report
FINANCIAL HIGHLIGHTS (CONSOLIDATED FINANCIAL STATEMENTS)
2009 2010 2011
NPL Gross to Total Loans
Trillion Baht
Loans NPL Gross to Total Loans
20 2009 09 20 2010 10 20 2011 11
0.94
1.08
1.21
2.91%
2.45%
3.76%
Net Profit
Million Baht
Net Profit
2009 2010 2011
14,733
20,047
24,226
Total Assets
Loans Total Assets
Trillion Baht
2009 2010 2011
1.36
1.55
1.72
2.00
1.80
1.60
1.40
1.20
1.00
0.80
0.60
0.40
0.20
0.00
0.94
1.21
1.08
Total Liabilities
Trillion Baht
Deposits Total Liabilities
2009 2010 2011
1.80
1.60
1.40
1.20
1.00
0.80
0.60
0.40
0.20
0.00
1.23
1.40
1.10
0.98
1.24
1.56
Note: Financial statements as at 31 December 2010 and 2009 have been reclassified to be presented in order to comply with Thai Financial Reporting Standards and the Bank of Thailand (BOT)
notification number Sor Nor Sor 11/2553, directive dated 3 December 2010, regarding The preparation and announcement of the financial statements of commercial banks and holding
companies which are parent company of group of companies offering financial services.
The 31 December 2009 consolidated financial position statement included all items of assets and liabilities of MTGH Group. The consolidated statement of comprehensive income included
1 month operating result of MTGH Group for the period ended 31 December 2009.
7) Loans used in calculation are loans to general customers and loans to financial institutions after allowance for doubtful account of non-performing loan
8) Loans used in calculation are loans to general customers and loans to financial institutions
9) Provision expense = Impairment loss on loans and debt securities
10) Allowance = Allowance for doubtful accounts and revaluation allowance for debt restructuring
As of or for the years ended December 31, 2011 2010 2009
PERFORMANCE INDICATORS
Net interest margin (NIM) 3.75% 3.48% 3.23%
Non-interest income to average assets 2.08% 1.95% 1.62%
Non-interest income ratio 37.58% 37.79% 35.23%
Efficiency ratio 47.53% 50.57% 50.92%
Return on average assets (ROAA) 1.48% 1.38% 1.10%
Return on average equity (ROAE) 16.72% 15.73% 12.79%

ASSET QUALITY RATIOS
Loans to deposits ratio 97.47% 97.90% 96.48%
Loans to deposits and B/E ratio 94.72% 93.51% 92.80%
Tier 1 capital ratio 9.63% 9.37% 10.25%
Total capital ratio 13.81% 13.96% 15.19%
NPL net to total loans
7)
1.15% 1.43% 1.91%
NPL gross to total loans
8)
2.45% 2.91% 3.76%
Provision expense

to average loans (Credit cost)
9)
0.64% 0.66% 1.02%
Total allowance to loans
10)
3.33% 3.42% 3.62%
Total allowance to NPL gross (Coverage ratio)
10)
127.12% 111.02% 91.64%

30,000
25,000
20,000
15,000
10,000
5,000
0
4.00%
3.50%
3.00%
2.50%
2.00%
1.50%
1.00%
0.50%
0.00%
1.40
1.20
1.00
0.80
0.60
0.40
0.20
0.00
CONTENTS
BOARD OF DIRECTORS REPORT

MANAGEMENT REPORT
Management Report
Management Discussion and Analysis
1. Overview
2. Operating Performance and Financial Position Analysis
3. Operations of Core Businesses
4. Operations of Support Groups
5. KASIKORNBANKs Investments in Subsidiaries and Associated Companies
Risk Management and Risk Factors
1. Overall Risk Management
2. Risk Management
3. Capital Management

FINANCIAL REPORTS
Report of the Board of Directors Responsibilities for Financial Reports
Report of the Audit Committee
Audit Report of Certified Public Accountant
Financial Statements
Notes to the Financial Statements

CORPORATE GOVERNANCE
Report of the Corporate Governance Committee
Report of the Human Resources and Remuneration Committee
Corporate Governance
1. Rights of Shareholders
2. Equitable Treatment of Shareholders
3. Roles of Stakeholders
4. Disclosure and Transparency
5. Responsibilities of the Board of Directors
Dividend Policy
Factors Affecting Investment Decisions

CORPORATE SOCIAL RESPONSIBILITY (CSR) ACTIVITIES
Business Activities
Environment and Safety
Employees
Social Activities
Plans for CSR Activities in the Future

STRUCTURE
Organization Chart
Board of Directors
Board of Directors and Executives
Directorship of Directors and Executives in Subsidiaries, Associated, and Related Companies
Changes in KASIKORNBANK Shares Held by Directors and Executives in 2011
Management Team
Investment of KASIKORNBANK in Other Companies

OTHER INFORMATION
Reference Information
Major Shareholders
Awards and Commendations

KASIKORNBANKGROUP
KASIKORNBANK
1. Domestic Branch
2. Foreign Exchange Booth
3. K-Safe Deposit Box Center
4. THE WISDOM Exclusive Center
5. THE WISDOM Corner
6. THE WISDOM K-Safe Deposit Box Center
7. K-WePlan Branch
8. Corporate Business Center
9. Corporate & SME Service Center
10. SME Business Center
11. Overseas Office
K Companies

SUMMARY OF SPECIFIED ITEMS PER FORM 56-2
5
7
9

55
71
72
74
76
84
219
220
221

254
255
257
266
269
274
281
284
286
288
300
302
303
308
311
312
313
321
347
349
005
Annual Report 2011
Management Report
KASIKORNBANKGROUP experienced another
successful year in 2011, as one of Thailands leading
financial conglomerates. Net profits were up 20.85 percent,
to Baht 24,226 million, and total financial solutions continued
to be developed and extended to cover all customer
segments, both at home and abroad. In addition to
the 816 KASIKORNBANK branches and 7,366 ATMs
in Thailand, there are now four branches and four
representative offices abroad. As part of our aim to
provide valuable financial services, business alliances
have been forged with financial institutions in China,
Japan, South Korea, and Vietnam.
Within the financial arena, KASIKORNBANKGROUP
held the lead position in many areas. As the leading
provider of business services to SMEs, KGroup maintained
the largest share of that market. We led in digital and mobile
phone banking services with 2.8 million users. Non-interest
income increased by 19.78 percent; home loans increased
by 15.74 percent. Of note was our K-Value Chain Solutions,
the first of its kind in Thailand, providing full-cycle financial
services along the entire value chain, upstream to downstream.
With the products and services offered by KGroup, our
customers in the corporate, SME, and retail segments
are able to achieve lower costs and more efficient
and effective operations.
The K-Transformation Program continued to move
forward in 2011, with the development of the Multi-channel
Sales and Services (MSS) Project. New branch infrastructure
platform rollout was fully completed. Having been deployed
to all Bangkok branches already during 2011, the new sales
& service solution will be gradually applicable to more than
800 branches nationwide by Q1/2012. To date, the new sales
& service system has created faster customer responsiveness
and consistent customer experience across channels.
Moreover, the newly finished MSS integrated with Know
Our Customer (KOC) capabilities has increased effectiveness
of campaign execution through branch platform, thus leading
to creation of cross-selling, up-selling, better campaign
response rate, as well as higher product holding
and sales amount/transaction volume per customer.
For Small SME & Micro Segment, the benefit has been
realized in lead/referral across channels, sales planning
& sales management activities.
Beyond implementing our Customer-Centric
strategy and ensuring the highest quality under our
unique K-Excellence concept, KASIKORNBANKGROUP
has adhered to our Statement of Corporate Governance
and Corporate Social Responsibility (CSR) Principles.
Activities and projects have been carried out for
the benefit of youth, education, and the environment.
During the catastrophic flooding last October, in addition
to well thought out assistance measures, KGroup set up
two flood relief centers. Administered by the Chaipattana
Foundation, one center was located at the First Army Air
Defense Operation, Wang Noi, Phra Nakhon Si Ayutthaya,
and the other at Wat Yansangwararam, Chon Buri.
KGroup believes that these efforts alleviated material
hardship while providing needed hope and encouragement
to flood victims.
On behalf of the Board of Directors and the entire
KGroup staff, I would like to take this opportunity to express
our sincere appreciation to each and every one of you.
BOARD OF DIRECTORS REPORT
(Mr. Banyong Lamsam)
Chairman
MANAGEMENT REPORT

007 Management Report
009 Management Discussion and Analysis
055 Risk Management and Risk Factors
07
Annual Report 2011
Management Report
Amid global economic woes and domestic economic
risks in 2011, KASIKORNBANKGROUP (KGroup) strove to
provide support to all customer segments, based on our
organization-wide teamwork and the Customer-Centricity
strategy, with the aim of offering the total solutions to our
customers. In addition, having recognized business opportunities
abroad - particularly in China - KGroup has been successful
in forming business alliances with several large banks there,
wherein KASIKORNBANK also became the first Thai bank to
open a Chinese-Thai Business Center (CTBC) in our country to
provide comprehensive information and advisory services to
both Thai and Chinese investors.
Aside from our business expansion into China by opening
of a new branch, KGroup has sought to establish a business
network with partner banks in various countries that will
allow us to meet not only the needs of foreign investors wishing
to invest in Thailand, but also Thai companies seeking to
invest in other countries in Asia, including Japan, South Korea
and Vietnam.
In light of the most extensive flooding in recent Thai history,
KGroup has placed emphasis on customer contacts and visits
to assess the damage, so that we could render them the most
timely and appropriate assistance; we have also devised
a number of complete assistance measures to help both
business and retail customers. To achieve marked success
in strategies that differentiate us from rivals, we have placed
an emphasis on our development of support functions to work
more harmoniously via improvements in human resources
and IT management, as well as technological innovations via
the K-Transformation program.
As a result of these efforts, KBanks consolidated net
income for 2011 totaled Baht 24,226 million, increasing by Baht
4,179 million, or 20.85 percent, over 2010, mainly attributable
to increases in net interest income and non-interest income.
Regarding our financial position as of December 31, 2011,
the Banks consolidated assets totaled Baht 1,722,940 million,
increasing by Baht 176,276 million - an 11.40 percent
increase - over the end of 2010. This was primarily due to
over-year loan growth of Baht 133,853 million - equivalent to
12.43 percent - to Baht 1,210,834 million, which drew support
from impressive growth in Corporate, SME and Retail Business
loans. Our non-performing loans continued to diminish over-year,
amid increased loan extension and improved asset quality.
The Banks consolidated deposits equaled Baht 1,242,229 million,
growing by Baht 142,193 million, or 12.93 percent, over the end
of 2010, as we continued to offer attractive deposit products at
various times. As for capital status, the Banks capital adequacy
ratio was 13.81 percent, with Tier-1 and Tier-2 capital ratios
equaling 9.63 percent and 4.18 percent, respectively, which mirrors
our capital strength.
K Companies engaged in financial business all showed
satisfactory quantitative and qualitative performance in 2011,
attributable to close-knit internal cooperation within KGroup.
KSecurities had an excellent performance, wherein their income
and profit continued to grow over 2010. KAsset maintained superior
growth in their assets under management (AUM), comparing to
the market average. Also, the companys AUM represented
the largest market share in the business. KLeasing had impressive
loan growth in 2011, while the company continued to focus on
their asset quality improvement. KF&E reported significant loan
growth over-year. Meanwhile, MTL achieved outstanding earned
premium growth, and was able to maintain the national first-place
rank in bancassurances new business premiums.
We have adhered to recognized best practices in risk
management strategies. Emphasis has been placed on
engagement within our consolidated risk management framework,
as well as complete and accurate disclosures of risk management
and capital adequacy information on a regular basis. Striving
to be the best in all dimensions of our business development,
we nevertheless strictly adhere to good corporate governance
principles. To this end, we achieved our higher business goals
in 2011, and were applauded widely at home and abroad,
thus having been the recipient of many awards of recognition
extended to us in 2011.
Executive Summary Management Discussion and Analysis
For the Year Ending December 31, 2011
MANAGEMENT REPORT
08
Annual Report 2011
Management Report
009
Thailand Economic Growth Forecast
Source: National Economic and Social Development Board, Ministry of Commerce and KASIKORN RESEARCH CENTER CO., LTD.
Note: * Forecasted Figure (As of February 21, 2012)
Year-on-Year Change (Units: Percent)
10
8
6
4
2
0
GDP Headline CPI
2010 2011 2012*
3.8
4.5 - 6.0
0.1
3.3
3.5 - 4.5
7.8
Annual Report 2011
Management Report
1. Overview
1.1 Overview of Economy, Banking Industry and Regulatory
Changes
Thailands Economy in 2011 and Outlook for 2012
The Thai economy in 2011 expanded at only 0.1 percent
over-year, dramatically decreasing from the 7.8-percent
growth of 2010, due to a number of negative factors at
home and abroad, including the devastating earthquake and
tsunami in Japan that caused supply chain disruption of
industrial manufacturing, an economic slowdown in major
economies as a result of the public debt problems of
the U.S. and Europe, as well as massive flooding in Thailand
affecting a wide range of economic activities and sectors.
As risks to the Thai economy became more evident, the Bank
of Thailands Monetary Policy Committee (MPC) resolved to
cut their policy rate during the final meeting of 2011, following
interest rate hikes during the first three quarters, as part
of their efforts to maintain economic stability. Meanwhile,
the prolonged and widespread European debt crisis has raised
investor concern towards heightened economic risks and
affected global financial market movements.
Regarding the economic outlook for 2012, it is
estimated that the Thai economy will grow by 4.5 to 6.0
percent over 2011, boosted by private and government
spending for post-flood rehabilitation activities, and building
of flood-mitigation facilities, as well as investment in
megaprojects. Although the Thai economy is expected to
maintain its growth momentum, international trade,
particularly for exports, may be affected by the deceleration
of major economies globally. Meanwhile, the governments
policy implementation to increase income and stimulate
the economy, including increases in the minimum wage
and civil servant income, and energy-related policies,
as well as potentially rising commodity prices, may pressure
domestic inflation and bring additional challenges to the
Bank of Thailands monetary policy maneuvers throughout
2012, particularly if the sovereign debt crisis in Europe grows
worse than initially expected.
MANAGEMENT DISCUSSION AND ANALYSIS
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Banking Industry and Competition
In 2011, operations of Thai commercial banks were
affected by multiple downsides, with the worst being
the catastrophic flooding in the final quarter of 2011 that made
banking services inaccessible within some areas, resulting in a
temporary decline in banking transaction volume. Looking
over the entire year, however, core banking business maintained
a fair level of operating performance. This was largely driven
by sound growth during the first three quarters. Loans within
the Thai banking sector achieved double-digit growth in
continuation from 2010, amid higher loan demand along with
expanding international trade and other economic activity,
despite upward interest rate trend during the first three quarters.
Supply-side push also contributed to impressive loan growth,
particularly after most commercial banks looked forward to
meeting their loan targets that year. Continued growth in fee
and service income helped banks to sustain higher net profits
and net interest margins (NIM), despite the widespread
flooding in the fourth quarter of 2011. Asset quality remained
healthy with a continued decline in the ratio of non-performing
loans (NPLs) to total loans.
As for 2012, Thai commercial banks are expected to see
more challenges in maintaining their earnings and profitability,
despite the potential for double-digit loan growth achieved
on the back of continued domestic spending and the tamed
interest rate direction. In addition to loans, competition
in deposit and savings products will remain intense, in light of
the stronger need of Thai commercial banks to accumulate
liquidity to brace for intensified competition in the deposit
market, especially with other savings and investment
alternatives and a reduction in the deposit guarantee to not
more than Baht 1 million/customer/financial institution by
the Deposit Protection Agency, effective August 11, 2012.
In addition, changes in relevant laws and regulations - including
the implementation of a financial sector liberalization policy,
accounting standards and effects from the Emergency Decree
regarding the management of the Financial Institutions
Development Fund (FIDF) debt service - may inevitably
affect Thai banking business operations, going forward.
Regulatory Changes
1
Some important regulatory changes in 2011 that may
affect KASIKORNBANK business operations can be
summarized, as below:
Criteria for Establishment and Supervision of Overseas
Branches of Thai Commercial Banks
Pursuant to the Bank of Thailand (BOT) notification
No. SorNorSor. 8/2554, on the criteria of establishment
and supervision of overseas branches of Thai commercial
banks (which was published in the Government Gazette on
October 17, 2011, and came into force on the following date),
BOT approval is required for overseas branch opening of
Thai commercial banks (in the form of overseas offices
holding branch status, for operating the commercial bank
business within the permitted scope of each country).
In addition, a comparative analysis must be conducted
in relation to expected benefits, costs and risks for such
branch opening. Within three years after the BOT approval
in principle, completion of the branch opening request must
be achieved. Bank officers must be assigned for an audit of
branch business operations and assets at least biennially,
while reporting and document submittal must comply
with the established regulations and conditions. In cases
where commercial banks wish to terminate or discontinue
their branches overseas, they have to submit the request
form for the BOTs permission. Upon approval of business
termination, the business operation license must be returned
to the Ministry of Finance or the BOT (as the case may be).
Guidelines for overseas branch establishment
have been better clarified by this regulation, thus encouraging
commercial banks with high potential to attain greater
coverage of business operations and customers. Moving
forward, banks business operations will be enhanced with
improved efficiency and competitiveness, specifically
1
Other details relating to regulatory changes during 2011 can be viewed
in the report of Management Discussion and Analysis (MD&A) for the quarters
ending March 31, 2011, June 30, 2011 and September 30, 2011.
011
Annual Report 2011
Management Report
important to the upcoming financial sector liberalization.
As KBank has been studying and analyzing all relevant issues
circumspectly for our overseas business expansion,
our operations have not been significantly affected by
this regulation.
Permission for Thai Commercial Banks to Operate
Trustee Business
The BOT notification No. SorNorSor. 9/2554, concerning
the permission for Thai commercial banks to operate trustee
business (which was published in the Government Gazette
on November 16, 2011, and came into force on the following
date) stipulates that permission is required from the Office
of the Securities and Exchange Commission (SEC) for
trustee business to be operated by commercial banks,
in compliance with the Trust for Transactions in Capital
Market Act, B.E. 2550, and other relevant BOT regulations.
Commercial banks can apply for any trustee business types,
if their qualifications meet the established standard and
their practices comply with the specified conditions.
(Nevertheless, retail banks are not allowed to be a trustee
functioning as investment manager.) In addition, those
commercial banks have to formulate policies, strategies,
operational procedures, as well as arranging written plans
to support their trustee business operation, with the approval
of their Board of Directors. Moreover, assets of trust
funds - in which commercial banks are entitled as their
trustee - shall not be consolidated with bank assets, in order
to comply with the BOT supervision. Meanwhile, the BOT is
authorized to suspend or revoke the trustee business license
in cases of breach or non-compliance with the regulations
or conditions, or any action that may affect the safety or
well-being of the general public.
With this notification, commercial banks will have more
opportunities to offer a wider range of financial services as
per the objectives of the Financial Sector Master Plan II
(FSMP II), aiming to encourage leading banks to widen
their financial business to meet all needs of customers,
from mutual funds to venture capital funds and private funds.
As for the trustee business which is new in Thailand,
KGroup has already undertaken a study, wherein its initial
results indicate our potential and readiness in incorporating
this business. Although this study also suggests a variety
of service models suitable to different groups of customers,
practical implementation remains pending clarity of relevant
regulations, including tax-related issues.
The Financial Sector Master Plan II (FSMP II)
The BOTs Financial Sector Master Plan II (to be
implemented during 2010 - 2014) consists of three
key policies: reducing system-wide operating costs,
promoting competition and access to financial services,
and strengthening financial infrastructure, which includes
market liberalization, increased access for foreign financial
institutions via grants of licenses for some business areas,
and permission for an increased number of branches and
ATMs. By 2014, a business license for establishment of
new full-service commercial banks is planned. Furthermore,
the authorities plan to encourage large-sized commercial
banks of ASEAN+3 (including China, Japan and South Korea)
to operate their business in Thailand more freely, as well as
expediting the schedule of financial sector liberalization.
In order to brace for such guidelines to liberalize the financial
institution sector, KGroup has conducted extensive analyses
on this issue. So doing - plus our decade-long efforts to
pursue strategies that have strengthened our business
fundamentals - has led us to believe that we will be able to
maintain our competitiveness over both existing and new
players that may enter the market in the future. These notable
efforts included our thorough understanding towards the needs
of our customers under our Customer-Centricity strategy
that has been continually improved, along with developed
products, services, and sales and services channels,
suitable for each customer segment, their life stages
and lifestyles, as well as the nature of business operations
in Thailand and the changing economic environment.
ASEAN Economic Community (AEC)
A single market and production base among member
countries is aimed to be achieved by 2015 as per the ASEAN
Economic Community (AEC) establishment. Major progress
012
Annual Report 2011
Management Report
of liberalization has been evident in terms of international
trade, whereas the service liberalization will be gradually
implemented later on. Regarding the financial service sector,
the securities business - which Thailand has been committed
to liberalize - has reported significant movements.
Under the securities business liberalization, 100 percent
foreign-equity ownership is permitted in existing firms,
while foreign shareholding of over 49 percent in commercial
banks and insurance firms remains unbounded.
Due to the fact that the full-service commercial banks
may be affected by the development of financial sector
liberalization, particularly for securities business, along with
a plan to expedite the liberalization schedule, commercial
banks should brace for any changing circumstances that may
affect their business operation, as well as their customers.
Realizing the significance of the AEC establishment
that will bring greater opportunities, albeit with heightened
competition, KGroup has been closely monitoring the
development of related negotiations, as well as studying
the opportunities and challenges that may affect the Bank
and our customers business operations. In 2011, KGroup
expanded our cooperation with our business allies who are
leading commercial banks in ASEAN countries. Focus has
been placed upon equipping our customers with relevant
knowledge, along with complete products and services to
every customer segment, in order to ensure that their
business expansion within ASEAN will be supported by
our finest financial services. This effort also helps maintain
their competitiveness, amid more intensified competition
in the future.
Basel III
Drafted by the Basel Committee on Banking
Supervision (BCBS), the new regulations of Basel III will
take effect on January 1, 2013, and may result in changes
in commercial banks capital and liquidity risk management.
As the BOT will likely comply with these guidelines,
the KASIKORNBANK Financial Conglomerate has been
studying in preparation for the changes, assessing impacts
of compliance, and continuously monitoring the progress
of Basel III implementation at home and internationally,
in order to ensure that compliance will not have any impact
on the capital level of the KASIKORNBANK Financial
Conglomerate.
Implementation of International Accounting Standards
(IASs and IFRSs)
KASIKORNBANKGROUP has complied with the
International Accounting Standards (IASs) and International
Financial Reporting Standards (IFRSs) under the time frame
specified by the Federation of Accounting Professions.
Also, the Bank has early-adopted some IASs and IFRSs,
before the regulations take effect officially, while we continue
to prepare for the full implementation of these new
regulations, initially scheduled to be effective in Thailand
during 2013 - 2015. So doing has been undergone by
assessing the possible impacts on management decisions,
policy improvements, as well as revision of relevant
operational procedures and systems, on grounds of benefit
maximization for KGroup.
Reduced Corporate Income Tax
According to the Royal Decree issued under
the Revenue Code regarding Reduction and Exemption
from the Revenue Taxes (No. 530) which was published
in the Government Gazette on December 21, 2011,
and came into force on the following date, the corporate
income tax was reduced from 30 percent to 23 percent
for fiscal year 2012, and to 20 percent for fiscal years 2013
and 2014, in order to promote competitiveness and stimulate
the overall economy.
The reduced corporate income tax will benefit KGroup
in 2012 onwards. Due to our adoption of the deferred income
tax policy, this revised regulation thus had impact on only
our Statement of Financial Position for the fourth quarter
of 2011 (related details can be viewed in No. 43 concerning
Income Tax in the Notes to Financial Statements). As this
consequence is regarded as an accounting adjustment
and bears no realized expenses for the Revenue Department,
such adjustment has not affected our business operation,
profitability and capital.
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Management Report
1.2 Business Directions of KASIKORNBANKGROUP
KASIKORNBANKGROUP in 2011 and Outlook for 2012
Against the backdrop of global economic woes in 2011,
especially the European public debt crisis and slow U.S.
economic recovery, plus the widespread flooding
in Thailand that dealt a severe setback to the Thai
economy - particularly through the industrial sector - late
last year, KASIKORNBANKGROUP has strived to provide
support to all customer segments, based on our
organization-wide teamwork and the Customer-Centricity
strategy, with an aim of offering total solutions - comprising
products and services from all six companies in KGroup -
to our clients. To this end, we introduced K-Value Chain
Solutions to offer fully-integrated value-chain services to our
large business customers, with credit products and financial
services that meet the specific needs of each business,
from upstream to downstream. Industry Solutions have been
launched to respond to the demands of our SME customers
in eight major industries, in addition to enhancement of
products and services to promote international trade
through the K-Trade Premier and SME Super Trade Credit
programs. With the coordinated effort between the Bank
and KLeasing, K-SME Leasing Plus was launched to meet
the needs of our business clients. We also offered financial
and non-financial support - including knowledge and business
network - through the K SME Care program that has been
continually pursued over the past five years.
For retail business customers, KGroup, in cooperation
with six leading property developers, launched a pilot project
of an escrow agent service, acting as a neutral third party
with fiduciary responsibilities on behalf of home buyers and
sellers. Also, based on our understanding of the restrictions
facing self-employed persons and freelancers in accessing
credit facilities, we initiated the Savings for Future Benefit
program that allows this group of customers to use their
savings records as part of their loan application.
Having recognized business opportunities overseas -
particularly in China, where the ample loan demand of local
SME proprietors has yet to be met - KBank, as a leading
Thai financial institution with SME lending expertise, has
embarked on business expansion to increase our market
share in the Chinese banking sector in sync with the economic
development plans of China and Thailand. In 2011, KGroup
declared success in forming a business alliance with
several large banks in China, and KBank was the first
Thai bank to open the Chinese-Thai Business Center (CTBC)
in our country to provide information and comprehensive
advisory services for doing business in both countries.
Additionally, the Bank has continued to offer financial services
to support Thai-Chinese businesses, namely China Direct,
which guarantees USD-denominated funds transfer to China
within the same day, and other RMB-related services.
Aside from our business expansion into China by
opening of a new branch, KGroup has sought to establish
a business network with partner banks in various countries
that will allow us to meet not only the needs of foreign
investors wishing to invest in Thailand, but also Thai
companies seeking to invest in other countries in Asia,
including Japan, South Korea and Vietnam.
In light of the most extensive flooding in recent
Thai history, KGroup has placed our emphasis on customer
contacts and visits for accurate assessment of damages,
so that we could render them the most timely and appropriate
assistance. We have offered a complete range of post-flood
assistance measures, in the periods of damage assessment,
business restoration and recovery to full production capacity
throughout the business cycle, including suppliers, producers
and consumers. For retail business clients, our aid measures
involved reduction of monthly repayments, provision of grace
period, and reduced minimum repayment of all types of
consumer loans.
KGroup has placed an emphasis on harmonious work
relationships among support functions. With regard to
our human resources, we have recruited employees
in a manner consistent with our organizational and business
strategies, developed leadership potential, and enhanced
our organizational culture based on our behavioral guidelines.
On the IT front, the focus has been on system development,
014
Annual Report 2011
Management Report
Awards for KBank Business Divisions and Other Important Awards
Best SME Bank in Thailand award in The Asset Triple A
Transaction Banking Awards 2010 & 2011 from The Asset
magazine
Adman Award in the Silver category for the Cookie Boy
TV commercial, which was the highest prize in the
Finance & Insurance category of the Adman Awards
& Symposium 2011
Best Deal of the Year award from Alpha Southeast Asia
magazine and Solar Best Deal of the Year award
from Project Finance magazine, for our efforts in offering
advisory services and financial support for the construction
of solar power plant projects
Best Project Finance Deal of the Year in Southeast Asia
award as a financial advisor, and Best Project Finance
Deal of the Year in Southeast Asia award as a syndicate
loan provider, for 2010/2011, from Project Finance
magazine
Best Retail Bank in Thailand award for the second
consecutive year, and Best Retail Banking Brand award
from The Asian Banker journal (KBank is the only
Thai bank to receive this award in 2011.)
Best Retail Bank of the Year 2011 award for the fourth
consecutive year, and the Most Attractive Booth award
for the fifth consecutive year, at the Money Expo 2011,
from Money and Banking magazine
VISA Debit Innovation Award 2010 from
Visa International (Asia Pacific) Ltd.
Best Debt House 2011 award for the fourth consecutive
year and Best Domestic Bond House 2011 award
in The Asset Triple A Country Awards 2011,
from The Asset magazine
Best Local Currency Bond and Best Thailand Deal awards
in the FinanceAsia Achievement Awards 2011 project,
for our distribution of inflation-linked bonds, organized by
FinanceAsia magazine
Best Trade Finance Bank award from Global Review
magazine
Best Foreign Exchange Bank 2011 award from FinanceAsia
magazine
Asia Risk Awards 2011, House of the Year of Thailand,
by Asia Risk magazine
Thailands Most Innovative Companies Award 2011
in the Service category, from the Faculty of Commerce
and Accountancy, Chulalongkorn University
Top Company for Leaders Award (TCFL), with KBank
being ranked in the Top 20 of the Asia-Pacific region,
from Fortune magazine in coordination with Aon Hewitt
of Aon Corporation
security and system stability management, as well as
business continuity management (BCM), all of which aims
at enhancing the success and effectiveness of business
strategy implementation, and responding to the needs
of each business unit.
All of these aforementioned efforts not only
supported KGroup in achieving higher business goals
in 2011
2
, but also rewarded us with many marks of
recognition from both domestic and foreign agencies,
including:
2
Complete details of marks of recognitions and rewards can be viewed
in the Awards and Commendations section of the 2011 Annual Report.
015
Annual Report 2011
Management Report
In 2012, KGroup will adhere to our Customer-Centricity
strategy by striving to satisfy the needs of customers with
the unsurpassed quality of financial products and services
from all six companies in KGroup, under K Excellence,
as well as our K Now project that encompasses a broad
array of supports over and beyond financial services.
Under the K Now project, customers quality of life
will be enhanced through our innovative and value-added
products and services that better meet all needs at
each customers life stage. To achieve this end,
we have tailored our main strategies into three main
areas: Product via creation of innovative products to
meet the customers needs in a timely manner; Branding
and Marketing through clarity and consistency of
the brand at all levels; and Service Quality by the delivery
of the finest service experience for all customers through
our various service channels.
In addition, KGroup has outlined our strategy to
support the diverse needs of each customer segment,
as follows:
Corporate Customers: Aiming to become the trusted
partner of our customers, KGroup will continue to emphasize
enhancing value creation of our customers and their trade
partners businesses, from upstream to downstream, for their
sustainable business success. In achieving this objective,
complete financial service solutions and advisory services
will be offered to meet the financial and non-financial needs
of these customers.
SME Customers: Determined to maintain our
leadership in the overall SME market and in all areas with
potential, we will continually focus on effective and ongoing
marketing communications, together with increases in
the number of customers with high potential, and in holding
of products generating high fee income. In addition to our
efforts to improve operational procedures, plus management
of loan portfolio and asset quality, cordial relationships with
customers will be further strengthened, through our customer
relationship management - in both business and personal
perspectives - by fostering more effective collaboration
with our sales and service channel units.
Retail Customers: We continue to place an emphasis
upon being the main bank for customers and customers
generating high income for KGroup. In achieving this goal,
brand communications and marketing capabilities will be
further strengthened, in addition to more effective
management of the sales and service network, plus their
service quality and efficiency.
Aside from those aforementioned plans, KGroup has
also paid attention to other infrastructure enhancements,
including efficient cost management, risk management
that aligns with external circumstances, human resource
development and IT improvement, all of which will help
ensure that our strategic and business goals will be
achieved as planned.
Corporate Governance
KASIKORNBANK believes that good corporate
governance is a key factor to sustain our business
undertakings and enabling the Bank to attain our ultimate
goals for the maximum benefit of shareholders. It will not
only lead to sound and transparent management under a clear
standard, which will enhance the Banks competitiveness,
but also result in greater confidence among local and foreign
shareholders, and all involved stakeholders. The Bank has,
016
Annual Report 2011
Management Report
therefore, continued to place significant emphasis on
corporate governance practices.
Aside from the review of related principles, and
arrangement of transparent and efficient Annual General
Meetings in accordance with the regulatory requirements and
the Statement of Corporate Governance Principles, the Banks
notable actions in 2011 included the implementation of
corporate governance activities based on efforts to maintain
our standards, and to develop corporate governance
on a continuous and sustainable basis. To promote
corporate governance as our organizational culture,
internal communications were regularly made with directors,
executives and employees on the topics of corporate
governance principles and compliance with the Code of
Conduct. A notification system was set up for directors
and executives, in order to minimize risks from omission of
duty or non-compliance. Moreover, the KGroup CG Index
was initiated during the year for monitoring and assessing
the corporate governance performance of KGroup and
companies providing service support for KGroup.
In 2011, with our dedication and effort to continually
promote corporate governance, KASIKORNBANK was
awarded many marks of recognition for outstanding
corporate governance, including the NACC Integrity Award
for two consecutive years, from the National Anti-Corruption
Commission; and the SET Award of Honor for Continuous
Excellence in Corporate Governance Report 2008 - 2011,
from the Stock Exchange of Thailand (SET) and Money
& Banking magazine at the SET Awards 2011 ceremony.
In addition, the Bank has achieved Excellence in rating
scores for corporate governance and quality assessment
results of the Annual General Meetings of Shareholders of
listed companies for many years running.
3
KBank also continued to place importance on corporate
social responsibility (CSR) activities. The Board of Directors
formulated a relevant policy to welcome participation of
employees, customers, society and the community towards
sustainable development. During 2011, many CSR projects
and activities were carried out continuously, including
K SME Care; the Green Building project to enhance energy
savings with fluorescent tubes and energy-efficient air
conditioners; the project of ATM, CDM and PUM slip size
reduction; the project of KASIKORN staff joined to Clean
Chao Phraya River (arranged for the second consecutive
year); the recognition program for employees, as well as
the Sino-Thai Forum project. These activities have
emphasized our commitment to undertake business based
on good corporate governance principles, together with
responsibility towards the environment and society.
2. Operating Performance and Financial Position
Analysis
2.1 Operating Performance
The Banks consolidated net income for 2011 totaled
Baht 24,226 million, increasing by Baht 4,179 million,
equivalent to a 20.85 percent over-year growth. This increase
was mainly attributable to an increase in net interest income,
as a result of loan growth and a consequence of asset
and liability management to align with interest rate trend.
Consequently, our net interest margin equaled 3.75 percent
in 2011. In the meantime, our non-interest income
grew by 19.78 percent over-year, led by continued
growth of net fees and service income, in alignment
with our Customer-Centricity strategy. Meanwhile,
our efficiency ratio stood at 47.53 percent for 2011,
better than the previous year.
3
Details of marks of recognition and awards related to corporate governance can be
viewed in the Awards and Commendations section of the 2011 Annual Report.
017
Annual Report 2011
Management Report
Interest income 83,693 62,271 21,422 34.40
Interest expenses 27,202 15,527 11,675 75.19
Interest income - net 56,491 46,744 9,747 20.85
Fees and service income - net 20,637 18,227 2,410 13.22
Other income 45,087 35,394 9,693 27.39
Total operating income 122,215 100,365 21,850 21.77
Underwriting expenses 31,707 25,221 6,486 25.72
Total operating income - net 90,508 75,144 15,364 20.45
Total other operating expenses 43,019 38,003 5,016 13.20
Operating profit
(Before impairment loss on loans and
debt securities, and income tax expense) 47,489 37,141 10,348 27.86
Impairment loss on loans and debt securities 7,345 6,701 644 9.61
Income tax expense 13,962 9,094 4,868 53.53
Net profit 26,182 21,346 4,836 22.66
Net profit attributable to:
Equity holders of the Bank 24,226 20,047 4,179 20.85
Non-controlling interests 1,956 1,299 657 50.58
Net profit 26,182 21,346 4,836 22.66
Percent Million Baht
Operating Performance for 2011
(Units: Million Baht)
2011
Change
2010
In the report for the quarter ending September 30,
2011, according to the Cabinets resolution, the Bank
and subsidiaries disclosed the impact of a reduction
in corporate income tax rate from 30 percent of taxable profit
to 23 percent in 2012 and 20 percent in 2013 to 2014.
On December 21, 2011, the Royal Decree was published
announcing the adoption of the reduction in corporate
income tax rate. The Bank and subsidiaries recognized
the item of deferred tax in the income statement
in the fourth quarter of 2011, in accordance with
International Accounting Standards. However, this is
a one-time impact. Since this is an accounting item
adjustment, it does not involve the actual tax payment
to the Revenue Department. Apparently, the Bank
and subsidiaries business undertakings, profitability
and capital fund have not been affected. The Bank
and subsidiaries will thus benefit from this corporate
income tax rate reduction from 2012 onwards.
018
Annual Report 2011
Management Report
Interest income
Interbank and money market items 7,178 2,363 4,815 203.77
Deposits 288 80 208 260.00
Loans without repurchase agreements 75 16 59 368.75
Repurchase agreements 6,815 2,267 4,548 200.62
Investments 8,414 6,929 1,485 21.43
Trading investments 285 279 6 2.15
Available-for-sale investments 4,259 3,602 657 18.24
Held-to-maturity investments 3,870 3,048 822 26.97
Loans 64,801 49,895 14,906 29.87
Finance leases 3,327 2,892 435 15.04
Others (27) 192 (219) (114.06)
Total interest income 83,693 62,271 21,422 34.40
Total interest expenses 27,202 15,527 11,675 75.19
Total interest income - net 56,491 46,744 9,747 20.85
Non-interest income
Fees and service income 26,072 22,821 3,251 14.25
Fees and service expenses 5,435 4,594 841 18.31
Fees and service income - net 20,637 18,227 2,410 13.22
Gain on trading and foreign exchange
transactions 5,214 4,465 749 16.77
Gain (loss) on financial liabilities designated at
fair value through profit or loss (54) (94) 40 (42.55)
Gain (loss) on investments 806 610 196 32.13
Share of profit from investments using equity
method 13 6 7 116.67
Dividend income 784 661 123 18.61
Earned premium 37,118 29,090 8,028 27.60
Other operating income 1,206 656 550 83.84
Less Underwriting expenses 31,707 25,221 6,486 25.72
Total non-interest income 34,017 28,400 5,617 19.78
Total operating income - net 90,508 75,144 15,364 20.45
Percent Million Baht
Income Structure
(Units: Million Baht)
2011
Change
2010
019
Annual Report 2011
Management Report
Net Interest Income
The Banks consolidated net interest income for 2011
rose over the previous year, due mainly to increased
interest income - as a result of an increase in interest income
from loans, following larger average loan volume and higher
lending rates during the period. Meanwhile, our interest
expense increased over-year, in light of increased interest
expense on deposits that largely came from higher interest
expenses from our offering of special fixed-term deposit
products, rising benchmark interest rates, as well as
an increase in average deposits. In addition, the Bank
continued to maintain sound asset and liability structure,
ensuring its alignment with interest rate trends. As a result,
our net interest margin equaled 3.75 percent, higher than
the 3.48 percent in 2010.
Non-Interest Income
For 2011, the Banks consolidated non-interest income
increased over the previous year. Of note was an increase
in net fees and service income, a Baht 1,542 million
increase in earned premium net of underwriting expenses
from Muang Thai Life Assurance Company Limited (MTL),
equivalent to a 39.86 percent growth over-year. Additionally,
the increase was attributable to gains on trading and foreign
exchange transactions, as well as other operating income
that partly came from gains on sales of non-performing
assets in 2011.
The over-year increase in our net fees and service
income was due primarily to the increase in fees from sales
of products and financial services, such as card businesses
and transfer payments, fees from securities underwriting
representatives, as well as fees from loan-related business
that drew support from larger loan volume. All of which
was a result of our Customer-Centricity strategy, leading to
continual growth in the number of new customers.
Other Operating Expenses
The Banks consolidated other operating expenses
for 2011 rose over the previous year. This was mainly
the result of an increase in personnel expenses, in tandem
with increased salary and number of staff, as well as special
benefits to employees. Consequently, the efficiency ratio
in 2011 equaled 47.53 percent, better than the 50.57 percent
in the previous year.
Impairment Loss on Loans and Debt Securities
For 2011, the Bank and our subsidiaries set aside
higher allowances for impairment loss of loans and debt
securities than the previous year. This was mainly in
response to the changing economic environment.
020
Annual Report 2011
Management Report
2.2 Financial Position Analysis
Assets
As of December 31, 2011, the Banks consolidated
assets totaled Baht 1,722,940 million, increasing by
Baht 176,276 million, or 11.40 percent, over the end of 2010.
The increase was mainly attributable to increases in loans,
net interbank and money market items (asset), as well as
net investments, as follows:
The Banks consolidated loans, at the end of 2011,
totaled Baht 1,210,834 million, growing by Baht 133,853
million over-year, or 12.43 percent, due primarily to increases
in commercial, housing, and working capital loans that aimed
at providing liquidity support to our business customers.
Our consolidated loans were the fourth-largest among
the group of large commercial banks.
Meanwhile, our net non-performing loans
4
(Net NPLs)
ratio to total loans, at the end of 2011, equaled 1.15 percent,
down from 1.43 percent at the end of 2010. Similarly,
the gross NPL ratio to total loans was at 2.45 percent
at the end of 2011, dropping from 2.91 percent at the end
of 2010. Such NPL ratio decreases were due to growth
in total loans and a decrease in bad debts.
Net interbank and money market items (asset),
at the end of 2011, amounted to Baht 111,969 million,
up by Baht 14,409 million, or 14.77 percent, over the end
of 2010. This was as a result of the Banks liquidity
management.
Net investments, at the end of 2011, equaled
Baht 264,143 million, increasing by Baht 13,063 million,
or 5.20 percent, over the end of 2010, mainly due to
investments from MTL.
4
Details of non-performing loans are shown in the Non-Performing Loans
and Debt Restructuring of the Credit Risk Management section.
Assets and Liabilities Structure
Deposits
Debts issued and borrowings
Interbank and money market items (liability)
Life policy reserve
Other liabilities
Loans to customers and accrued interest receivables
Investments - net
Interbank and money market items - net (asset)
Cash
Other assets
Units: Million Baht
Dec. 31, 2011 Dec. 31, 2010
80%
5%
3%
6%
6%
79%
6%
2%
6%
7%
2,000,000
1,600,000
1,200,000
800,000
400,000
0
5%
7%
70%
3%
15%
6%
6%
70%
2%
16%
021
Annual Report 2011
Management Report
Liabilities and Equity
The consolidated liabilities of the Bank, at the end
of 2011, totaled Baht 1,555,974 million, increasing by
Baht 154,797 million, or 11.05 percent, over the end of 2010.
The increase was mainly the result of deposits, as well as
interbank and money market items (liability). Meanwhile,
debts issued and borrowings dropped. Consolidated
liabilities that had changed significantly relative to
the previous year included:
Deposits, at the end of 2011, amounted to
Baht 1,242,229 million, increasing by Baht 142,193 million,
or 12.93 percent, over the end of 2010. This was due
mainly to increased special fixed-term deposits offering
more alternatives for customers. Our consolidated
deposits were the third-largest among the group of large
commercial banks.
Interbank and money market items (liability),
at the end of 2011, equaled Baht 53,340 million, increasing
by Baht 20,276 million, or 61.32 percent, over the end
of 2010. This was mainly the consequence of our asset
and liabilities management, part of which was from
an increase in private repurchase transactions.
Debts issued and borrowings, at the end of 2011,
totaled Baht 70,303 million, down by Baht 18,629 million,
or 20.95 percent, from the end of 2010, largely as a result
of bills of exchange that came to maturity.
At the end of 2011, total equity attributable to equity
holders of the Bank equaled Baht 154,799 million,
increasing by Baht 19,856 million, or 14.71 percent,
over the end of 2010. This increase was the result of
higher net operating income for 2011.
Relationship Between Sources and Uses of Funds
At the end of 2011, the funding structure as shown
in the consolidated financial statement comprised
Baht 1,555,974 million in liabilities and Baht 166,965
million in total equity, resulting in a debt-to-equity
ratio of 9.32. The major source of funds on the liabilities
side was deposits, which equaled Baht 1,242,229 million,
or 72.10 percent of the total. Other sources of
funds included interbank and money market items
as well as debts issued and borrowings, which accounted
for 3.10 percent and 4.08 percent of the total, respectively.
Investments
300,000
250,000
200,000
150,000
100,000
50,000
0
Units: Million Baht
Dec. 31, 2010
13,770
8,201
19,325
209,600
Dec. 31, 2011
Equity Securities Private Enterprise Debt Instruments Foreign Debt Instruments Government and State Enterprise Securities
14,255
9,496
32,991
207,387
022
Annual Report 2011
Management Report
The Bank and subsidiaries major use of funds
was loans. At the end of 2011, loans amounted to
Baht 1,210,834 million, resulting in a loan-to-deposit
ratio of 97.47 percent. Meanwhile, the loan-to-deposit
plus bills of exchange ratio was 94.72 percent.
As for the remaining liquidity, the Bank invested
it in various selections of liquid assets, such as
interbank and money market items, and investments
in securities.
The major sources and uses of funds, as of
the end of 2011, are categorized by contractual maturity
periods shown in the following table:
The Bank and Subsidiaries Major Sources and Uses of Funds
(Units: Million Baht)
1 Year 1,195,278 96.22 998,405 90.76 587,763 48.54 545,588 50.66
> 1 Year to
5 Years 46,951 3.78 101,631 9.24 292,340 24.14 272,145 25.27
> 5 Years - - - - 330,731 27.32 259,248 24.07
Total 1,242,229 100.00 1,100,036 100.00 1,210,834 100.00 1,076,981 100.00
Period
Percent Dec. 31, 2011 Percent Dec. 31, 2010 Percent Dec. 31, 2011 Percent Dec. 31, 2010
The Bank and subsidiaries deposits with remaining
maturities of less than or equal to 1 year at the end of 2011
totaled Baht 1,195,278 million, increasing by Baht 196,873
million, or 19.72 percent, over the Baht 998,405 million
at the end of 2010. Deposits with remaining maturities of
over 1 year at the end of 2011 were Baht 46,951 million,
dropping by Baht 54,680 million, or 53.80 percent,
from the Baht 101,631 million at the end of 2010.
At the end of 2011, the Bank and subsidiaries had loans
with remaining maturities of less than or equal to 1 year
totaling Baht 587,763 million, increasing by Baht 42,175
million, or 7.73 percent, over the Baht 545,588 million
at the end of 2010. Loans with remaining maturities of over
1 year up to 5 years amounted to Baht 292,340 million,
increasing by Baht 20,195 million, or 7.42 percent,
over the Baht 272,145 million at the end of 2010.
In addition, loans with remaining maturities of over 5 years
equaled Baht 330,731 million, increasing by Baht 71,483
million, or 27.57 percent, over the Baht 259,248 million
at the end of 2010.
From the above table, it can be seen that, as of
December 31, 2011, deposits with remaining maturities of
less than or equal to 1 year were larger than loans with
remaining maturities of less than or equal to 1 year. This is
considered normal for commercial banks in Thailand, as they
normally fund their lending or investments in long-term assets
from short-term liabilities. However, since most deposits are
renewed upon maturity, it is considered likely that they will
remain with the Bank longer than their stated contractual term,
thereby helping to support funding for the Banks lending.
In order to enhance flexibility and variety in the Banks
funding structure, as well as provide more alternatives
in investments for the public and the Banks depositors,
the Bank has offered K-B/E Investment products to both
retail and corporate customers, with their outstanding value
totaling Baht 36,072 million as of December 31, 2011.
Deposits Loans
023
Annual Report 2011
Management Report
2.3 KASIKORNBANKs Loans and Deposits
Loans Classified by Business and Product Groups
Regarding the Banks loans classified by business
and product groups, Corporate Business loans increased by
Baht 30,207 million, or 9.40 percent, over the end of 2010,
as a result of loan growth in all products, mainly from
domestic credit loans, mostly seen in long-term credits
of utility, real estate, hotel and restaurant businesses.
In the same direction, SME Business loans increased
by Baht 45,343 million, or 11.52 percent, over the end of
2010, due to increases in all products led by higher domestic
credit loans, seen in long-term loans of agriculture, trading,
and processed agricultural businesses. Our Retail Business
loans, at the end of 2011, also reported healthy growth
of Baht 40,827 million, or 19.15 percent, over the end of
2010, in light of increases in all products, with housing loans
recording the highest growth rate in terms of loan volume,
boosted by our efforts to maintain good relationships
with leading property developer allies, and our unique
marketing campaigns that meet the needs of all customer
segments. Additionally, the increase in housing loans was
supported by our measures to relief flood-affected customers.
Meanwhile, consumer loans recorded the highest growth rate
over the previous year, due to our continued efforts to
offer sales promotional campaigns that effectively meet
the needs of target customers.
Note: * Excluding non-performing loans and other loans, such as those of subsidiary companies and others.
** Revised to reflect regrouped customers.
KASIKORNBANKs Loans Classified by Business and Product Groups*
(Units: Million Baht)
Loans 351,694 439,076 253,991 321,487 393,733 213,164
Domestic credit loans 251,964 399,819 227,282 365,145
Trade finance loans 88,348 39,257 84,518 28,588
BIBF loans 11,382 9,687
Housing loans 184,900 159,751
Credit card loans 42,179 36,719
Consumer loans 26,912 16,694
SME
Business
Retail
Business
Dec. 31, 2011
Corporate
Business
SME
Business
Retail
Business
Corporate
Business
Dec. 31, 2010**
024
Annual Report 2011
Management Report
Deposits Classified by Type of Deposit Accounts
after the continual hike during the first-nine months of 2011.
The Bank continued to pursue our strategy of increasing
transaction volume with other financial institutions to enlarge
our borrowing and lending sources for regular adjustment
of liquidity position with the money market situations.
This has also helped sustain our status of the BOT-appointed
primary dealer.
Meanwhile, the Bank continued to support the BOTs
effort to jointly develop the Bangkok Interbank Offered Rate
(BIBOR) with all primary dealers, by means of tackling the
prevailing problems and obstacles, increasing transaction
volume in the money market, particularly for 3-month tenors,
as well as extending BIBOR-linked loans and derivatives,
all of which has helped promote BIBOR as another reliable
reference rate in the money market.
At the end of 2011, total deposits - comprising deposits
of our Corporate, SME and Retail Business customers - had
increased by Baht 141,631 million, or 12.85 percent,
over the end of 2010. This was mainly attributable to
increases in fixed-term deposits, as the Bank has offered
special deposit products carrying attractive returns in different
periods that meet the varied needs of customers.
2.4 Treasury Operations
In 2011, the Bank maintained our focus on proper
liquidity management, in response to changing economic
circumstances at home and abroad, as well as interest rate
direction in the money market as per the BOTs monetary
policy. As of the end of November 2011, the BOT resolved
to cut the policy rate by 0.25 percent to 3.25 percent
KASIKORNBANKs Deposits*
(Units: Million Baht)
Total Deposits 100.00 1,243,860 1,102,229 141,631 12.85
Current accounts 5.37 66,833 61,698 5,135 8.32
Savings accounts 55.32 688,037 688,650 (613) (0.09)
Fixed-term deposit accounts 39.31 488,990 351,881 137,109 38.96
Percent
of Total
Deposits Percent
Change
Million Baht Dec. 31, 2011 Dec. 31, 2010
Note: * Bank only
Deposits
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In 2011, total interest income, contributed from our
treasury operations (banking book), was Baht 11,297 million,
rising by Baht 4,933 million, or 77.51 percent, from 2010.
This was the consequence of an over-year increase in liquidity
of around Baht 60,000 million, coupled with an upward
interest rate trend during the first three quarters of 2011.
Treasury Operations Income
(Units: Million Baht)
Interest income*
Interbank and money market items** 61.95 6,998 2,289 4,709 205.72
Investments 38.05 4,299 4,075 224 5.50
Total 100.00 11,297 6,364 4,933 77.51
Percent
2011
Change
2010
Million Baht
Income Structure of Treasury Operations
(Banking Book)
Note: * Managerial figures
** Including loans
Note: * KResearch is not included, as the company does not engage in financial business.
Operating Performance of K Companies* and Muang Thai Life Assurance Co., Ltd.
(Units: Million Baht)
KASIKORN FACTORY AND EQUIPMENT Co., Ltd. (KF&E) Outstanding Loans 8,013 3,912
KASIKORN LEASING Co., Ltd. (KLeasing) Outstanding Loans 63,832 53,908
KASIKORN ASSET MANAGEMENT Co., Ltd. (KAsset) Assets under Management (AUM) 741,827 634,834
Market Share (Percent) 24.61 22.02
KASIKORN SECURITIES PCL. (KSecurities) Trading Volume 411,392 429,985
Market Share (Percent) 3.29 3.47
Muang Thai Life Assurance Co., Ltd. (MTL) Earned Premium 37,886 29,649
Market Share (Percent) 11.51 10.01
2010 2011 Performance Measurement
2.5 Operating Performance of K Companies and Muang Thai Life Assurance Co., Ltd.
Percent
of Total
Income
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Management Report
During 2011, K Companies showed satisfactory
quantitative and qualitative operating performance, attributable
to the earnest cooperation of all departments in KGroup.
Sound performance of KSecurities was witnessed through
continued growth in their revenue and profits by 18.42 percent
and 24.19 percent, respectively, over 2010. For investment
banking business, the company focused on joining hands
with the Bank in regularly introducing financial solutions to
satisfy our customers. Moreover, the company continued
to make progress on opening up new branches, located
in KBank branch areas, for greater service efficiency.
Other securities products have been developed continuously,
in order to meet all customer needs and to prepare us for
the securities business liberalization in 2012, as well as
striving towards our goal in becoming the market leader
within three years.
During 2011, assets under management (AUM) of
KAsset grew by 16.85 percent over-year, significantly above
the market average growth rate of 4.56 percent. The company
also reported their AUM market share of 24.61 percent,
which was the largest market share in mutual, private and
provident funds business, under the synergy with the Bank
for development of products that efficiently meet the needs
of customers, expansion of electronic channels and delivery of
excellent service quality.
KLeasing also reported satisfactory loan growth,
although the automotive manufacturing industry in
Thailand was severely affected by Japans disasters
and massive flooding in Thailand during 2011. Meanwhile,
the company has continued to improve their asset quality,
with a lower-than-expected ratio of NPLs to total loans
of only 1.04 percent. Upon coordination with the Bank,
the company opened up two new branches to serve the wider
group of customers, and offered various sales promotional
campaigns for both retail and SME customers, such as
K-SME Leasing Plus. With such dedication and efforts,
the companys business achievement was applauded
and awarded many marks of recognition, such as the Best
Car Leasing of the Year award for the third consecutive year,
granted by Grand Prix International Co., Ltd., at the Bangkok
International Motor Show.
KF&E reported significant loan growth over-year,
in alignment with the companys loan growth target for
overall 2011. In addition, the company has been working
together with KBank through relationship managers (RM),
with an aspiration to become a market leader in the near
future.
For MTL, their notable development included efficiency
enhancement for bancassurance services, and coordinated
efforts with the Bank to jointly improve insurance policies
to better match customer needs, all of which resulted
in outstanding growth in MTLs earned premium from
bancassurance channel, and their ability to maintain
the first-place rank in bancassurances new business
premium. In response to continued dedication in developing
products and services, the company was also awarded
many commendations, including the First Winner of
the Life Insurance Company with Outstanding Management
award for five consecutive years (2006 - 2010) from the Office
of Insurance Commission; the Superbrands Award for
the fifth consecutive year (2006 - 2010) from Superbrands
Thailand; and the Trusted Brand Awards 2011 (Gold) for
the second consecutive year (2010 - 2011) by Readers
Digest magazine.
2.6 Capital Requirements and Credit Ratings
Capital Funds
As of December 31, 2011, the Bank had capital funds
of Baht 175,246 million, consisting of Baht 122,228 million
in Tier-1 capital, and Baht 53,018 million in Tier-2 capital.
The capital adequacy ratio of the Bank was 13.81 percent,
significantly above the Bank of Thailands minimum
requirement of 8.50 percent. Details of the capital adequacy
ratio of the Bank are shown in the following table:

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Annual Report 2011
Management Report
Capital Adequacy Ratio*
(Units: Percent)
Maintenance of Ratios
The Bank maintains liquid assets, on average,
of at least 6.00 percent of deposits and some kinds of
borrowing, in compliance with the Bank of Thailands
regulations. As of December 31, 2011, the Bank had cash
in hand, cash at central cash centers, deposits with
the Bank of Thailand and eligible securities, totaling Baht
265,697 million.
Credit Ratings
In 2011, Standard & Poors upgraded the Banks
long-term counterparty credit rating and the Banks
long-term ASEAN regional scale rating to BBB+ and axA+
from BBB and axA, respectively. Meanwhile, the Banks
credit ratings given by Moodys Investors Service and
Fitch Ratings remained unchanged from year-end 2010.
Details are shown in the following table:
Tier-1 Capital Ratio 9.63 9.72 9.18 9.43 9.37
Tier-2 Capital Ratio 4.18 4.18 4.39 4.61 4.59
Capital Adequacy Ratio 13.81 13.90 13.57 14.04 13.96
Dec. 31, 2011 Capital Adequacy Ratio Sep. 30, 2011 Jun. 30, 2011 Mar. 31, 2011 Dec. 31, 2010
Note: * Excluding the net profits of each period, which under Bank of Thailands regulations, net profit in the first period is to be counted as capital after approval by
the Board of Directors as per Banks regulations. Net profit in the second period is also counted as capital after approval of the General Meeting of Shareholders.
However, whenever a net loss occurs, the capital must be immediately reduced accordingly.
Capital Adequacy Ratio
(Including the net profit of each accounting period)
(Units: Percent)
Tier-1 Capital Ratio 10.56 10.27 10.23 10.80 10.24
Tier-2 Capital Ratio 4.17 4.18 4.39 4.62 4.59
Capital Adequacy Ratio 14.73 14.45 14.62 15.42 14.83
Dec. 31, 2011 Capital Adequacy Ratio Sep. 30, 2011 Jun. 30, 2011 Mar. 31, 2011 Dec. 31, 2010
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KASIKORNBANK Credit Ratings
Moodys Investors Service**
Foreign Currency
Outlook Stable Stable
Long-term - Debt n.a.* n.a.*
- Deposit Baa1 Baa1
Short-term - Debt/Deposit P-2 P-2
Subordinated Debt Baa1 Baa1
Bank Financial Strength Rating (BFSR) D+ D+
Outlook for BFSR Stable Stable
Baseline Credit Assessment Baa3 n.a.
Domestic Currency
Outlook Stable Stable
Long-term - Deposit A3 A3
Short-term - Debt/Deposit P-1 P-1
Standard & Poors**
Global Scale Ratings
Outlook Stable Stable
Long-term Counterparty Credit Rating BBB+ BBB
Long-term Certificate of Deposit BBB+ BBB
Short-term Counterparty Credit Rating A-2 A-2
Short-term Certificate of Deposit A-2 A-2
Subordinated Debt (Foreign Currency) BBB BBB-
ASEAN Regional Scale Ratings
Long-term axA+ axA
Short-term axA-1 axA-1
Note: * Moodys Investors Service does not assign ratings to the Banks long-term debt.
** The base levels for investment grade on long-term credit ratings for Moodys Investors Service, Standard & Poors, and Fitch Ratings are Baa3, BBB- and BBB-,
respectively. For short-term credit ratings, the base levels for investment grade as viewed by these three agencies are P-3, A-3, and F3, respectively.
Dec. 31, 2010 Dec. 31, 2011 Credit Ratings Agency
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KASIKORNBANK Credit Ratings
Fitch Ratings**
International Credit Ratings (Foreign Currency)
Outlook Stable Stable
Long-term Issuer Default Rating BBB+ BBB+
Short-term Issuer Default Rating F2 F2
Subordinated Debt BBB BBB
Viability bbb+ n.a.
Individual C C
Support 2 2
Support Rating Floor BBB- BBB-
National Credit Ratings
Outlook Stable Stable
Long-term AA (tha) AA (tha)
Short-term F1+ (tha) F1+ (tha)
Subordinated Debt AA- (tha) AA- (tha)
Note: ** The base levels for investment grade on long-term credit ratings for Moodys Investors Service, Standard & Poors, and Fitch Ratings are Baa3, BBB- and BBB-,
respectively. For short-term credit ratings, the base levels for investment grade as viewed by these three agencies are P-3, A-3, and F3, respectively.
Dec. 31, 2010 Dec. 31, 2011 Credit Ratings Agency
3. Operations of Core Businesses
3.1 Business Overview
KASIKORNBANKGROUP continued to pursue our
Customer-Centricity strategy. This strategic goal
has been achieved through our harmonious efforts
in effective business development among all customer
segments, product domains, as well as major sales
and service channels. In essence:
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Annual Report 2011
Management Report
3.2 Customer Segments
Multi-Corporate Business
The Bank strived to satisfy the needs of customers
and their trade partners, from upstream to downstream,
with Value Chain Solution and Integrated Cash Management
Solution featuring innovations beyond financial products
under the synergy within KASIKORNBANKGROUP.
During 2011, our service solutions were provided to our target
customers in infrastructure, real estate, transportation,
commerce, automotive and auto parts, petrochemical
and food processing businesses. Aiming at becoming
the main bank for Multi-Corporate Business customers
in many industries and achieving quality growth,
with sustainable customer relationships for future business
opportunities, we have strengthened relationships
with our business allies at the personal and organizational
levels. In addition, the Bank continued to focus on
becoming a knowledge-based organization, while staff
development was further implemented for their greater
capability in offering client-responsive products
and services, specialized advice, as well as appropriate
financial solutions suitable to each customer and the nature
of their business. As alternative or renewable energies were
among our main focus during the year, we were involved
in providing advisory services and financial supports to
more than 20 solar and at least three wind power plant
projects. Moreover, relevant measures were launched
to assist flood-affected customers, including those located
in industrial parks, as well as other involved companies,
staff and industries.
KASIKORNBANKGROUP
Eight Customer
Segments
Four Product
Domains
Sales & Service
Channels
Corporate Business
Domestic Branch
Foreign Exchange Booth
K-Safe Deposit Box Center
SME Business Center
Cheque Point
Overseas Office
THE WISDOM Exclusive Center
THE WISDOM Corner
THE WISDOM K-Safe Deposit Box Center
Large
Corporate
Business
Multi-
Corporate
Business
Operation &
Transaction
Protection &
Information
Saving & Investing Funding & Borrowing
Medium
Business
High Net
Worth
Individual
Affluent
Middle
Income
Small and
Micro
Business
SME Business Retail Business
Mass
K-WePlan Branch
Corporate Business Center
Corporate & SME Service Center
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Annual Report 2011
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Large Corporate Business
Amid a number of negative factors, particularly the 2011
flood crisis, affecting our customer businesses directly
and indirectly, KBank offered relief measures including
an unlimited credit line via loans for business recovery,
K-Equipment Leasing and K-Supplier Financing,
by considering the damages and needs of each business.
So doing allowed the Bank to take part in rehabilitating
customers businesses and provided them with complete
assistance, including advisory services for reorganization
and business expansion, acting as a facilitator for acquiring
new markets and alternative material sources, offering
of cash and risk management, as well as expanding
our assistance to cover the staff of our customers.
Also, KBank continuously focused on and provided support
for sustained growth of family businesses by setting up
the KFam Club, a project to provide business management
courses and other beneficial activities to enhance family
business connections in Thailand and establish healthy
business networks in the future.
Medium Business
Realizing that SME businesses have faced a number
of challenges, KBank has implemented the strategy of
Industry Solutions to meet the needs of customers in eight
key industries, including hotel, apartment, auto parts,
processed agricultural products, logistics, international trade,
contractor, as well as electronics and electrical appliance
parts. Our operating procedures and services at branches
and Corporate & SME Service Centers have been upgraded
for faster service delivery, in addition to the launch of our
24/7 Business Assistant teams for entrepreneur customers.
Meanwhile, the Bank introduced two newly developed
products and services, including K-Trade Premier
and SME Super Trade Credit programs that cover
pre- and post-financing support for all international trade
customers in a more timely manner. Under the ME Academy
project, the Bank has equipped our entrepreneur customers
with useful knowledge, while enhancing their business
expansion opportunities through business matching
with important partners, such as TV Direct and 7-Catalog.
Small and Micro Business
Determined to be the Bank for SMEs and to maintain
our largest market share, development has been undertaken
for our more diverse, flexible and integrated financial
products and services to better meet all customer needs,
throughout their business stages. Our notable efforts
included elimination of collateral limits, ensured adequacy
of credit limits and extension of repayment terms, as well as
KFam Club: The club for family business networks in Thailand K-Value Chain Solutions: Comprehensive products for customers along entire value
chains, from upstream to downstream
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Annual Report 2011
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delivery of the finest service experience. In 2011, many sales
promotional campaigns were launched for K-SME Credit
customers, such as the SME Win All and SME Get Ready
campaigns. In addition, the Bank has offered assistance
measures to increase liquidity for flood-affected customers.
These measures included extended grace period for
principal payment, P/N renewal without required documents,
as well as loans for business recovery, covering K-SME
Flood Relief, K-Equipment Finance and other credit
facilities that were introduced jointly by the Bank and
specialized financial institutions (SFIs). Our focus was also
on promoting business sustainability for potential Thai SMEs
by equipping them with knowledge via Training Series
for the business owner and successors. Over the past
four years, 15 classes have been organized for SME
customers under these series. In addition, the Bank joined
hands with the Department of Industrial Promotion to
arrange a project to support new entrepreneurs, while
marketing campaigns were arranged with our business allies.
We took part in launching TV shows - SME Tee Tak
and SMEs Flying High with K SME Care - to offer business
know-how and experience to SME entrepreneurs
in all segments.
High Net Worth Individual
Understanding and realizing the diverse and distinct
needs of each customer in this segment, KBank has
adhered to the When Your Wish is More than Wealth
concept in offering our KGroup Private Banking services.
In 2011, KGroup launched the SET 50 Digital Bullish Note,
featuring structured notes to satisfy customers who prefer
to invest in stocks, but need full coverage against potential
losses, with choices of different return rates, maturity terms
and risk appetite levels. KGroup also offered the K SMART
CLN 1 YEAR A fund, investing in credit-linked notes, with
dividend payments depending on credit rating or incidents that
may affect repayment ability of assets. Additionally, as part of
our attempt to facilitate High Net Worth customers, wishing to
diversify their bank deposits amid the reduced deposit
protection limit by the Deposit Protection Agency,
the K Principal Protected Thai Fixed Income fund was
introduced. Apart from these offerings, the Bank has
organized a number of activities in connection with customer
needs in their everyday life, including Dhamma activities with
the aim of soothing natural disaster victims, and seminar
arrangements on the overall economic environment and
investment knowledge, amid volatile market conditions.
SME Tee Tak TV show that has earned high audience rating, especially among
SME proprietors
KGroup held the KGroup Private Banking event for high net worth individual customer
033
Annual Report 2011
Management Report
the Bank for this customer segment included opening of
THE WISDOM corners in Bangkok and other large provinces,
in order to deliver superior financial services to all Affluent
customers.
Middle Income
The Bank has adhered to our strategy of customer-base
expansion for the Middle Income segment, targeting
depositors, investors and credit cardholders, by tailoring
products and services to suit the prevailing market
conditions and the needs of the targeted customers.
Our efforts in accessing those customers included arranging
activities at their population centers and participating
in activities matching their lifestyles. In 2011, the launch
of the Savings for Future Benefit campaign enabled
freelancer and business owner customers - having
limitations in presenting income evidence - to gain better
access to our lending products through the use of
their savings records as an input for loan applications.
Thus, the number of new customers is reported to have
risen continuously. Meanwhile, customers with potential
in the Mass segment were upgraded, through our branch
officers introduction of appropriate products and services
under the database marketing strategy. Sales promotional
campaigns were made via regular mail, email and SMS,
Affluent
Committed to our strategy of increasing the number of
Affluent customers, we have strived to expand our customer
base and upgrade Middle Income customers, business
owners and high-ranking executives of SMEs into the Affluent
segment, through cross-selling and increasing their holdings
of KGroup investment products. In 2011, promotional
campaigns were regularly organized for loan and insurance
products, while the Member Get Members program served
as a tool for KBank branches to attract new customers
through existing customers referrals. With the cooperation
of the Corporate and SME Business Divisions, KGroups
investment advisory managers have been delegated to make
customers acquaintance, as well as participate in initiating
new services and sales promotions. Some of these notable
projects included Money Inflow Boost Up, K-VIP OD
and Exclusive SME Credit, which uniquely catered to
customers business and personal needs, and helped
differentiate us from peers. In addition, THE WISDOM brand
was continually strengthened for this customer segment,
through various advertising media in leading business
newspapers and magazines, as well as THE WISDOM
of Wealth and Lifestyle magazine, which was widely
distributed for increased awareness of customers and their
acknowledgement of our list of privileges. Another effort by
THE WISDOM Wealth and Lifestyle Magazine -
exclusively for Affluent customer segment
C
U
S
T
O
M
E
R
C
E
N
T
R
IC
IT
Y
The St ory of Smart Success ISSUE 020 JULY - SEPTEMBER 2011
K-Personal Loan for Pensioner
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Annual Report 2011
Management Report
for an increase in product holdings and more frequent
use of our services. For holders of deposits and/or
investments with KBank of more than Baht 2 million,
the Bank has offered them our KBank THE PREMIER
services, with exclusive privileges. Tailor-made marketing
campaigns have been designed specifically to match
this customer segments lifestyles.
Mass
The strategy of acquiring new customers with potential
in the Middle Income segment has remained a priority for
the Bank. Focus has been on university students and those
starting their careers, as well as the development of
responsive products and services for this customer segment.
In 2011, the privileges of K-Debit Card were improved to
better meet the customers lifestyles. In addition, the Bank
launched K-Bank to Post, allowing money transfer from
KBank branches, so their recipients can collect at post offices
across the country. This service helps enhance convenience
for customers, who are fund recipients in remote areas where
there is no bank branch or ATM nearby. The Bank also
developed personal loan products, in terms of a cash card
under the K-Express Cash service, aimed at helping
customers in need of emergency cash. Special features of
this product include a service to credit the initial loan amount
to a KBank deposit account within one business day after
the credit line approval, plus preferential interest rates.
Also, the Bank joined hands with VISA International Co., Ltd.
to provide Mobile Verify by VISA, the worlds first payment
system via mobile phone, allowing customers to shop online
via their mobile phones. Payments for such transactions can
be made by K-Credit Cards, or K-Debit Cards, under the
Verified by VISA service. The aforementioned development
highlighted our leadership in technology and ensured
customers of payment transaction security.
3.3 Product Domains and Sales Channels
3.3.1 Product Domains
To brace for heightened risk of global and domestic
economic uncertainty, the Bank, in 2011, engaged
in introducing and upgrading our responsive products
and services and delivering the finest service experiences to
customers. Along with this effort, sales promotional activities
and knowledge-based support were launched to assist
clients in their decision-making. To this end, our notable
efforts can be classified into four domains, namely Operation
& Transaction, Saving & Investing, Funding & Borrowing,
and Protection & Information. In essence:
K-Express Cash K-Bank to Post - offering money transfers from K-ATMs to any local post office
in Thailand
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Annual Report 2011
Management Report
Operation & Transaction
Details
New Products Introduction of Smart Package: Aiming to enhance customer convenience in conducting daily
and Services transactions, this service solution was initiated in the form of a transaction package, consisting of
four main features - cash, mobile alert, cheque, and internet services - to respond to the transaction
needs of SME customers, both payers and payees, more completely. Also, this has helped spur
their transactions via the Banks main sales and service channels.
Introduction of Customer Solution Card: This card has been specifically personalized for
medium-sized SME operators, with special privileges provided, thus increasing transaction volume
of this target customer segment.
Introduction of Cash Package 799 service: This package encompasses multiple services to
better facilitate customers financial transactions, allowing cost management effectiveness,
as well as strengthen service loyalty.
Development of K-Bank to Post service: With our effort to expand channels for receiving funds
transfer at all areas across the country, particularly some remote areas out of the reach of
our services, this service enables money transfer from K-ATMs, 24 hours/7 days, and the recipients
can collect money at post offices across the country during office hours. Also, KBank became
the first bank in Thailand to introduce this service, in January 2011.
K-Auto Top Up: Firstly introduced to One-2-Call customers, the service automatically
tops up customers mobile phones, when their airtime value is lower than Baht 50,
or on a monthly basis.
K-Auto Top Up - One-2-Call Automatic refills of prepaid mobile network service Mobile Verified by VISA service, the worlds first
payment system via mobile phones
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Annual Report 2011
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Details
Introduction of K-Direct Debit: Without the needs to fill in an application form at KBank branches,
customers can apply for the direct debit service via K-ATM (KBank was the first bank to offer
this service), by entering their member code and pressing the OK button for this service offering
after their bill payment transaction at K-ATM is completed. The supplementary service under
this development includes SMS to notify the customers of insufficient funds, if any, in their account,
allowing customers to make bill payment via other channels in a timely manner.
Product and Service Enhancement of time guarantee service for global funds transfer: The Bank guarantees one-day
Enhancement funds transfer to China, India and Australia. With this service, Thai entrepreneurs will feel more
confident that their recipients abroad will receive funds transfer within same day, thus enhancing
flexibility in their liquidity management, without the need to prepare money for funds transfer
a few days in advance as before.
Enhancement of K-Corporate Mobile Payment service (in the form of push bill service):
Under this service, bill payment statements will be pushed into customers mobile phones,
which not only increases retail customers convenience, but also helps facilitate our entrepreneur
clients by means of increased business potential and flexibility.
Development of K-My Debit Cards: Based on our focus on value proposition in offering unique
designs of debit cards for our target Gen Y and first-job customers, the Bank introduced
a K-Debit Card in the Paul Frank collection, and the Valentines collection (rose-scented debit cards,
with a special design). Also, the Bank launched a new design of GTH is me card, aiming
at satisfying teenagers who love actors/actresses and cartoon characters in the popular movies.
Development of K-Max Family Debit Cards: This card features personal accident coverage for
customers and their loved ones, targeted specifically at our upper Mass to Middle Income customers,
wishing to provide for the health and security of their family members.
K-My Debit Card, with special designs by Paul Frank Limited Edition,
which has been very popular among teen customers
Guaranteed one-day money transfers to China, India and Australia
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Annual Report 2011
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Details
Enhancement of card accepting merchant services: The Bank offered a multi-currency card
accepting service to new merchant customers, along with the Certified Dynamic Currency
Conversion (DCC) service that supports the highest number of currencies (up to 31 currencies).
In addition, the Bank has introduced the new EDCs, with GPRS Desktop to meet merchants diverse
needs and conditions, such as merchants having no telephone line or those wishing to save on
their telephone costs. Meanwhile, dual SIM-card EDCs, with a system of comparable stability
with the single SIM-card EDCs, were installed to reduce relevant costs and the Banks expenses.
For flood-affected merchants, the Bank replaced damaged machines with new ones, free of charge.
Adjustment of withdrawal and funds transfer fees across other clearing districts via our electronic
channels, K-MOBILE BANKING and K-Cyber Banking: To comply with the BOTs policy,
fees for these transactions conducted through both electronic channels were reduced to
Baht 15 per transaction, starting June 18, 2011, which is in alignment with the earlier-adjusted
fees charged from similar transactions made via ATMs.
Enhancement of Enhancement of custodial and mutual fund supervisory services: The Bank is the second service
Business Operation provider in the market to expand the custodial service to investment in gold bullion (with the purity
Efficiency of 96.5 percent). Meanwhile, our mutual fund supervisor service was slightly affected by the flooding,
as some mutual fund customers has been invested in property, factories and warehouses
that were damaged by the flood, with estimated accounting losses in these assets value reaching
approximately Baht 2 billion.
Fund Accounting: This complete service solution includes investment fund management,
as well as facilitating back office work, such as preparation of Statements of Financial Position
and updated investment status reports, for customers particularly two insurance companies that
merged with each other with a combined asset value of more than Baht 7 billion.
K-Cyber Banking: Our convenient
online banking servicebanking at
your fingertip
K-Max Family Debit Card cares for you and your beloved ones
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Details
Improvement of registrar services for unit trusts, debentures and bonds: The Bank has placed
emphasis on improvement of the system and operational procedures for increased efficiency
in registrar services. So doing enabled us to better cope with investment volume of KAssets fixed
income funds with specific terms, which was affected only slightly during the flooding, as well as
high investment volume in LTFs and RMFs at year-end.
Participation in project finance and related services: The Bank acts as a facility and security agent for
customers syndicated loan projects in energy, transportation and telecommunication sectors. As a trusted
service provider, it is expected that we will be entrusted by a number of new customers in 2012.
Enhancement of Phone-Based Relationship Managers (RMs): To increase customer satisfaction,
the Bank added a 24-hour/7-day phone-based RM service, enabling customers to contact
our officers at any time, while we also introduced financial service solutions to encourage customers
to use KBank as their main bank.
Sales and Marketing Marketing activities for holders of K-Max Debit Cards, K-My Debit Cards and GTH is me
Promotional Programs Debit Cards: These activities were jointly organized by the Bank and our business allies to provide
these cardholders with numerous benefits, plus online payment channels. This effort helped
encourage customers to apply for our cards and spur their spending through these cards.
Introduction of EDCs together with KBank Smart Pay: This integration offers our customers
privileges of installment payment at a zero-percent interest rate. In order to strengthen brand
awareness for our large-sized merchant customers, their advertisement messages were placed on
the back of sales slips, which consequently helped broaden our large-sized customer base,
particularly petrol stations, automotive dealers, and mobile phone sales agent businesses in 2011.
Coordination with Anti-Money Laundering Office (AMLO): As an e-payment service provider,
the Bank is working together with AMLO to develop the system, allowing us to conduct e-transfer
or e-payment reports in compliance with the established regulations.
K-My Debit - Our popular and trendy
debit card
K Principal Protected Fund for principal protection and high return
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Saving & Investing
Details
New Products Continuous launch of new deposit products: The Bank introduced various types of saving products,
and Services with suitable returns amid the upward interest rate trend and intensified competition, prior to
the gradual decrease in deposit protection limit in August 2011. The new products and campaigns
include the Deposit for Childrens Day, Fixed Deposit Campaigns with Attractive Interest Rates,
Step-up Fixed Deposit, special fixed deposit products, with different deposit periods, Flexible Fixed
Deposit plus Family Protection and Paul Frank K-My Debit Card and Passbook (limited edition)
that effectively attracted a number of Gen Y and Middle Income customers who are of working age.
In addition, the Bank offered 5-month B/E, as an alternative investment product, with high returns
catering for upper Affluent customers. Obviously, the aforementioned products received a warm
welcome from our customers.
New mutual funds: During 2011, the Bank joined hands with KAsset to establish and offer
104 mutual funds, investing in domestic and foreign debt instruments. Our notable mutual fund
offerings included K Principal Protected Thai Fixed Income, an investment alternative for depositors
wanting higher returns under a comparable level of risk appetite; K GOLD ETF, an exchange-traded
fund investing in domestic gold bars and incorporated in Thailand, allowing investors to know
the price in real time, making it different from other gold mutual funds; K-INDIA, a mutual fund
investing in equities and equity-linked securities of foreign countries; and K Gold Linked Complex
Return 1 Year A Fund (KGL1YA), a complex gold fund investing in structured notes.
FX Linked Note: This B/E product, with special conditions linked with foreign exchange rates,
is suitable for corporate customers with some knowledge and understanding of benchmark foreign
exchange currencies and wanting higher returns than deposit rates at a limited risk appetite.
Moreover, the returns that the customers will gain are tied up with their selected foreign currencies.
K Gold ETF (KG659) K India Equity Fund: K-INDIA
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Introduction of K-Smart Note Linked MLR, featuring bills with returns linked with MLR lending rates.
Launch of Dual Currencies Note: This bills product offers returns that are tied up with foreign
exchange rates, which is provided for those who would like to make a short-term investment and
expect foreign currency to depreciate against the Thai Baht, or would like to exchange the Baht
into foreign currencies at reference rates for higher returns than a fixed deposit rate or B/Es.
The investor must have a foreign currency as underlying assets.
Introduction of K-Smart Equity Linked Note: Bills with special conditions linked with the SET50 index
(SET 50 Digital Bullish Note) are suitable for investors with a limited risk appetite, but wishing to
invest in equity instruments.
Enhancement of Enhancement of online investment system: The Bank developed an online system of transactions
Business Operation (purchasing, redemption or switching of unit trusts), investment planning services, related-registration
Efficiency services, setting up investment target and alert service (when the returns on investment meet
the target) and opening new funds, in order to enhance convenience for customers investments.
Other new service systems were also launched, such as an online purchase system of LTFs
and RMFs for tax benefits via K-Credit Cards, and the reporting system showing gains/losses
and mutual fund costs in customers portfolios.
Sales and Marketing Launch of PR media on Deposit Protection Agency (DPA) Act: As the blanket guarantee was
Promotional Programs reduced to not more than Baht 50 million/depositor/financial institution, starting from August 11, 2011,
this program is aimed at providing knowledge on DPA among our customers and the general public,
as well as assuring them of the Banks financial stability and performance.
Long-term equity fund (LTF), Retirement Mutual Fund (RMF) - Attractive
returns
K SME Fixed Rate Loans
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Funding & Borrowing
Details
New Products Introduction of a number of new products for SME entrepreneurs: Our notable products included
and Services K-SME Retail Credit for retailers that have financial limitations and limited access to loan facility;
K-SME Fixed Rate Loan, offering loans with a fixed interest rate for entrepreneurs, thus reducing risks
from higher interest rates during the first half of 2011; and K-SME Combo Credit catering to those
in need of liquidity for their business operations through an O/D line of up to full value of collateral.
Launch of K-SME Tourism Solution: The project is to support small-sized tourism businesses
related to accommodations, restaurants, tour guides/spas, car and boat rental, and souvenirs.
Introduction of K-SME Leasing Plus: Providing for entrepreneurs buying new cars, this loan facility
consists of a credit line from KLeasing and a business credit line from KBank.
K-SME Commercial Real Estate: This loan facility, with the longest installment term of 30 years,
was provided for SME customers in need of a workplace which can be used as their housing as well.
Development of K-Energy Saving Guarantee Program: KBank offers equipment leasing/hire purchase
financing, in response to the governments energy-saving policies.
Development of K-Exclusive SME Credit: Under this developed product, a credit line of up to
150 percent of collaterals (fixed-term deposits) is provided, in order to support short-term working
capital for business proprietors, or directors of juristic entities.
Introduction of K-SME Flood Relief Loan for 2011: KBank offered a relief loan for qualified
SME customers who operated their business in specified flood-hit areas. Credit lines carrying
a four-percent interest rate for the first three years and normal rates on the following years
were provided in accordance with individual customer needs. The loan maturity is seven years
(the total maturity including existing loan after rescheduling must not exceed 10 years).
K-Energy Saving Guarantee Program, offering equipment leasing/financing for
energy efficiency projects
K-SME Leasing Plus - a credit line from KLeasing
and a business credit line from KBank
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Arrangement of many special projects: To meet the needs of all customer segments more effectively,
the Bank introduced the K-Home Loan + Free Auto Loan, and Savings for Future Benefit
campaigns targeting freelancers - having limitations in presenting income evidence - to gain better
access to our personal loans. Meanwhile, KBank is the first bank in Thailand to launch the escrow
agent project, in which the Bank acts as a neutral third party with fiduciary responsibilities on behalf
of home sellers and buyers.
Introduction of new personal loans: During 2011, the Bank launched K-Personal Loan for Pensioners,
featuring a new consumer loan facility provided for government retirees. K-Express Cash for
Payroll was also introduced, featuring working capital facility, with favorable interest rates for
enhanced convenience of loan applicants (as only national ID card is required for the application).
Development of Cash One Hour: This service aims at rapidly responding to the needs of K-Express
Cash customers by allowing them to receive cash within an hour after approval in Money Expos.
Launch of Bangkok Hospital Group-KBank Credit Cards: In addition to the launch of THE WISDOM,
THE PREMIER and Platinum cards which have been well received among customers, KBank
and Bangkok Hospital Group jointly offered multiple privileges of high-quality medical and financial
services that completely meet the needs of health-conscious customers through these co-branded
credit cards. Moreover, other credit cards were launched to match all customer lifestyles, such as
the AirAsia-KBank Credit Cards, suitable for customers who are frequent travelers.
Product and Service Improvement of K-Trade Premier: This product offers unsecured import and export financing,
Enhancement with a three-year credit term, allowing the Bank to promote our position of main credit account,
expand our customer base, as well as maintain the existing customer base, especially for
customers with good credit record, aiming to expand their businesses.
K SME Flood Relief Loan
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Details
Enhancement of Step-Up Program: This equipment leasing program helped lessen our customers
installment payment burden during the first three months. There are also more types of machines
available in this program, to better respond to customer needs and increase our competitiveness.
Funding arrangement: The Bank provided customers with funds in terms of syndicated loans,
bonds, short-term B/Es, as well as financial advisory service. We were also selected to be
the underwriter and guarantor of bonds and the syndicated loan provider for customers engaging
in some major businesses in the sectors of energy and infrastructure, food and beverage, real estate
and construction, construction material and banking businesses to support their operations,
business expansion and loan repayment.
Enhancement of Adjustment of internal process for loan application: The relevant processes were improved for
Business Operation offering faster service, with enhanced efficiency meeting the customer needs, as well as supporting
Efficiency business expansion of customers. In addition, the Bank joined hands with customers to arrange
a financial support plan for one year ahead, allowing both customers and our loan supervisors to
have time for preparation of integrated and excellent service solutions.
Expanded service areas of K-Global Factoring: The relevant processes were improved for faster
service delivery, with expanded service coverage to all target areas.
Expanded service areas for factoring service: This service was expanded to cover all potential
business areas across the country.
Expansion of retail home loan customer base to our business allies: To improve the loan portfolio
quality and increase new loan volume meeting the established goals, KBank, in coordination
with leading property developers, arranged many sales promotional activities, such as
Easy Home Loan, D
3
for D-Condo and Home Loan with Free Shopping Spree and Air Tickets,
K-Home Loan Best for You, as well as Miracle Ground-Breaking Zero-Percent Home Loan
campaign with a zero-percent interest rate for up to 30 years.
SME Super Trade - Export-import credit facilities that meet all needs of proprietors THE WISDOM cards offer a myriad of benefits for KBank customers
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Details
Opening of new K Home Smiles Club: The club is located in the Crystal Design Center on
Praditmanutham Road, (near Ekamai-Ramintra Expressway Road). In addition, KBank is the only
bank in Thailand, to offer comprehensive advisory services related to home building, with innovations
and modern technology.
Customer assistance measures for flood victims: Financial assistance measures included reductions
in lending rates, monthly installment payment, and minimum installment payment, along with
suspension of principal and interest payments. Other assistance measures included a zero-percent
rate for K-Home Loan for Multi Purpose and K-Home Equity for house rehabilitation. The Bank set up
an assistance center and provided discounts and privileges from business allies. A Big Cleaning Day
activity was organized for clean-up of K-Home Loan customers houses.
Sales and Marketing Arrangement of marketing campaigns to spur application for and spending through K-Credit Cards:
Promotional Programs The Bank - in cooperation with our allies in major businesses, engaged in shopping, dining, traveling,
healthcare services and house renovation - offered our K-Credit Cardholders exclusive privileges
and promotional activities to spur application for and spending through cards. Festival-related
marketing activities were provided for the entire year.
Arrangement of marketing campaigns for personal loans: The relevant programs included
K-Express Cash and Apply for Home Loan, Get Free K-Express Cash Card. Other promotional
activities were also staged, via various media to increase awareness and the use of K-Express Cash
among our customers.
K Home Smiles Club: Comprehensive home-related advisory services Post-flood home renovation with K-Credit card
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Protection & Information
Details
New Products Introduction of new products: Focusing on insurance coverage and returns in response to the diverse
and Services needs of customers, the Bank launched various types of insurance products, such as Salary Man
Life Insurance Package (Pro Saving 1525), a savings plan for fixed income earners plus life and
critical illness coverage with a monthly premium payment starting at a low rate; Pro Saving 1/10,
a life insurance scheme with a single premium payment catering to Affluent customers and those
with higher income in need of life insurance with low risk and assured return; and the Private Pet
Care insurance product, which offers medical expense coverage for customers pets in case of
accidents and illnesses including third party coverage, plus check-ups for insured pets, free of charge.
Introduction of Perfect Business Smart Plus: This business loan protection product provides
additional benefits - including maturity benefits of 15 percent of premium, with greater coverage
in case of death from accident. We also launched an insurance product with an endowment policy
feature, including Perfect Business Plus (an insurance scheme with seven-year premium payment
for 15-year coverage) at the end of the year, when customers normally seek tax benefits.
Product and Service Extension of insurable age for Pro Saving 614 and Pro Life 90/5, to one month - 70 years old
Enhancement and for critical illness protection (Multiple CI) to 18 - 65 years old. So doing helped broaden savings
alternatives for senior customers in need of low-risk savings with constant returns, while alleviating
their medical expense burdens, amid the trend of an aging society in Thailand.
Launch of Total Solutions, aiming to provide our customers with funding sources plus risk protection.
In cooperation with KAsset, we also introduced a mutual fund investing in RMB-denominated
deposits which received an overwhelming response from investors.
Enhancement of LI products: We have extended the sum-assured coverage for Letter of Indemnity
(LI) up to 75 percent of LI limit, from 50 previously, to better meet the customer demand for
business risk protection.
Pro Saving 1525: Salary Man Life Insurance Package Enjoy every trip with K-Credit Card
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Enhancement of Raising awareness of hedging transaction benefits, via monthly seminars to keep our customers
Business Operation abreast of beneficial information, especially that related to domestic and international economies,
Efficiency movement in financial markets, as well as customer businesses, to ensure more efficient
decision-making for hedging transactions. Seminars were also staged in provincial areas,
including Chiang Mai and Songkhla, which were well received by participating customers.
Public relations media for insurance products catering to corporate customers: This media
included TV and print media to develop public awareness of benefits of our insurance products as
a tool for business risk protection.
Development of life insurance premium payment system, via VEDC for endowment and pension
policy. Under this system, the Smart Pay service was also offered to customers, which features
installment payment of premium at zero-percent interest rate for three months.
Arrangement of training courses for relationship and team managers: These training courses focused
on understanding of customer attitude towards our products, enhanced efficiency in sales techniques,
as well as effective sales force management. A Products Box - a portable tool containing key details
of insurance products - has been arranged and distributed to these managers for their enhanced
convenience and effectiveness in product offering to customers.
3.3.2 Sales and Service Channels
Realizing that sales and service channels are one of
the crucial elements connecting the products and services
of KGroup with each target customer segment, as well as
delivering a satisfactory experience in the use of services to
all customers, KGroup has strived to enhance our service
potential and efficiency. Moreover, customer accessibility to
our main sales and service channels has been promoted,
in order to respond to the needs of customers more
effectively and conveniently both at present and in the future.
Our notable services offered through each main channel
in 2011 are summarized as follows:
KBank branches - Everywhere nationwide to ensure customer convenience
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Branches and Financial Service Offices/Centers
Major Sales
and Service Channels
2011 2010
Branch Network 816 805 New branch opening at all target areas: This will provide greater convenience
to our customers located at our main potential areas and our business allies
who are located near our customers. We have also expanded space for
branches with high transaction volumes or relocated branches to areas with
impressive business expansion to respond to the diverse needs of target
customers. Focus has also been on branch designs to create unique looks for
different locations, such as airport WISDOM Lounge window display employed
at the Central Lat Phrao branch, or the local-themed design used at
the Cheom Panya Trang branch in Trang province.
Launch of new services: In cooperation with True Corporation Plc., we introduced
the Ultra Wi-Fi Experience@KBank project which allows customers to use
wireless Internet service for communications and information search while
conducting transactions at branches.
Foreign Exchange 99 100 Convenience enhancement for the use of our services, via arrangements of
Booths foreign exchange booths and mobile exchange booths at major tourist spots
in provincial areas.
Corporate & SME 62 61 Service enhancement at Corporate & SME Service Centers: After International
Service Centers Trade Service offices were renamed as Corporate & SME Service Center,
Cheque Points 24 23 the Bank has expanded the scope of services to cover both domestic
Corporate Business 8 6 and international trade transactions. These services include Domestic Business
Centers Services offering K-Cash Management Solutions for the highest efficiency in cash
SME Business Centers* 95 95 management of our customers; International Trade Services for greater
convenience, confidence, and business flexibility of our customers with a more
timely service delivery and for the highest benefits of our clients; and BIZ Clinic
to provide advisory and consulting services with regard to business planning,
plus domestic and international trade transactions, free of charge.
Key Implementations in 2011
Number of Locations
Note: * Excluding Corporate & SME Service Centers
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Electronic Banking
Services
2011 2010
Electronic Banking Services
K-ATM 7,366 7,471 K-ATM service enhancement: To improve our service efficiency and differentiate
ourselves from peers, KBank installed more ATMs with the innovative
Personalize Your Financial Experience with K-My ATM in our potential areas,
putting the total number to 3,500 at the end of 2011, from 2,200 at the end
of 2010. We also replaced conventional ATMs and relocated the machines to
more appropriate areas for enhanced customer convenience. Thus, the number
of our K-ATMs decreased from the previous year.
Public relations to prevent ATM crime/fraud: A warning via pop-up message on
ATM screens and advisory sticker have been provided on ATM terminals to
raise awareness of such fraudulent acts targeting our customers, especially
when conducting money transfer transactions at ATMs.
Facilitating financial transactions during the widespread flood: The Bank arranged
K-Mobile ATMs and installed ATMs on elevated platforms to provide
24-hour/7-day services at 22 submerged spots, as part of our efforts to alleviate
hardship for our flood-affected customers.
K-CDM 1,067 1,014 New K-CDM installation: To differentiate the Bank from peers, new K-CDMs
(Cash Deposit have been installed to offer one-stop services, wherein both deposit
Machines) and withdrawal can be conducted within the same machine, to better cope with
the trend of increased service used by customers.
Development of K-CDM for interbank Online Retail Funds Transfer (ORFT):
This service enhancement enables customers to use our CDM ORFT services
24 hour/7 days, for their greater convenience.
Enhancement of cost management efficiency: Activities to minimize global
warming were arranged under the CDM Short Slip project, including reduction
in the size of CDM receipts.
Key Implementations in 2011
Number of Units
K Electronic Banking for customer convenience K-MOBILE BANKING: Banking
service on mobile phone
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Internet Banking Key Implementations in 2011
K-Cyber Banking Introduction of new service: K-Cyber Service - combining three KGroup online services,
including K-Cyber Banking, K-Cyber Trade and K-Cyber Invest - was introduced to help enhance
customer convenience by means of a single User ID and Password when logging in to the service.
System development: The K-Cyber Banking webpage has been modernized and upgraded to meet
the KBank website standard. For instance, displayed information and service explanations
have been simplified to be more concise and easy to use, whereas new public relations media
have been introduced, so that customers can learn about the use of K-Cyber Banking by themselves.
Also, the Bank delivered E-Newsletters for recommending customers to conduct financial transactions
via K-Cyber Banking during the flood situation.
Arrangement of sales promotions: This activity aimed at stimulating application and payment,
or mobile top-up transactions during the Money Expos, or other E-Commerce events nationwide.
K-MOBILE BANKING Development and public relations program arrangements for new mobile top-up services:
SMS A new service under the Speed Top-Up system was introduced to customers for facilitating
self-service instant airtime refill, through the mobile networks of KBank business allies.
Launch of sales promotional activities: The program K-MOBILE BANKING SMS - Term Mee Hey (Good
News for Mobile Top-up) has been launched to spur application volume and the use of the service,
whereas the K-Salary Benefit 2011 campaign has been introduced to offer a refund credited to the
accounts of customers making transactions via K-MOBILE BANKING as per the established conditions.
K-MOBILE BANKING Continued service enhancement: An alternative channel to apply for our Due Alert service
ATM SIM has been added via K-Contact Center, while the interbank funds transfer system has been updated
after the merger of some commercial banks.
System efficiency enhancement: In addition to a replacement of database server, the Bank has
added a new participating merchant, including the Expressway Authority of Thailand (EXAT),
the operator of the Easy Pass service.
K-MOBILE BANKING Continued service enhancement, for compatibility with Android and Blackberry OS6-based mobile phones
PLUS and iPads, thus enabling customers to make financial transactions 24 hours/7 days. Moreover, menus
have been added for self-operation and setting-up of email addresses for receiving transaction results.
Service improvements: A new application channel via mobile phones has been added.
Also, the database server for this service has been replaced with a new one, while new merchants,
such as the Expressway Authority of Thailand (EXAT), the operator of the Easy Pass service,
were added to the system of K-MOBILE BANKING PLUS. In addition, the K-MOBILE BANKING PLUS
screen for smartphones was developed for friendlier use, with a screen personalization feature.
Arrangement of sales promotion campaigns: KBank joined hands with our business allies to offer
an e-coupon, a privilege for customers using services of participating merchants, as well as organizing
other sales promotional projects to spur customer applications and financial transactions in each area.
Electronic Banking
Services
2011 2010
K-PUM 917 906 Increase and relocation of K-PUM: The Bank added to the number of K-PUMs
(Passbook Update and relocated some of them to a more suitable area, in order to better facilitate
Machines) the use of the service.
Key Implementations in 2011
Number of Units
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K-Payment Gateway Key Implementations in 2011
K-Payment Gateway Development of payment system via mobile phones: KBank and VISA International Co., Ltd.,
jointly launched the Mobile Verified by VISA service for enhanced customer convenience
and security for online shopping via mobile phones. With this service, customers can make payments
with K-Credit Cards, or K-Debit Cards, based on VISA service with One-Time Password (OTP).
This service is also the first of its kind in the world.
Service system improvements: To be in line with additional requirements of VISA and/or MasterCard,
the template of DCC (Dynamic Currency Conversion) has been changed to show fee rates
more clearly.
Arrangement of marketing campaigns: The Bank joined hands with our airline business
allies to offer a zero-percent installment payment for the purchase of air tickets via the website.
Continued provision of K-Payment Gateway Clinic: This is to provide online merchants with monthly
advisory services about the online credit card payment system. In addition, information on
e-commerce and e-banking has also been presented in seminars arranged for executives
and business proprietors, for a broadened customer base.
K-Payment Gateway - Enabling online credit card payments K-Direct Debit - Bill payment via K-ATM
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K-Contact Center Key Implementations in 2011
K-Contact Center Introduction of new services under Personal Banking, 24 hours, daily by K-Contact Center:
Without having to visit the Bank, customers can use our 11 services that can be divided into
two groups, i.e., 1) services that can be completed by K-Contact Center, including K-Econ Analysis
application by our Affluent customers or above, and our direct debit services for making funds
transfer and bill payments; and 2) services that are performed through K-Contact Center,
including opening of mutual funds accounts, the purchase of KAsset LTF and RMF investment units,
opening of deposit account and purchase of foreign currencies and travel insurance.
Introduction of KGroup Private Banking Contact Center, specially catering for High Net Worth
Individual customers. Through this channel, many special services have been made available,
including limousine, Meet & Assist service at airports, as well as medical and personal concierge
assistance services.
Expanded Service Scope for KAsset customers: Our customers can now request tax-related
certificates and process password resetting for the K-Cyber Invest service, as well as receive
information of highly popular funds, such as K-Oil or K-Gold.
K-Contact Center
KAsset Gold Limited Edition - Gold coin symbolizing never-ending wealth
from KGroup
K-Contact Center - Assisting you 24/7
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4. Operations of Support Groups
To efficiently pursue our Customer-Centricity strategy,
the Bank continued to upgrade all necessary support
functions in the dimensions of organizational culture
enhancement and clarification of desirable behaviors
as per KGroup Core Values through human resource
management. IT management and implementation of
the K-Transformation project also helped facilitate this
strategy. In 2011, notable developments included:
Human Resource Management for the Highest Business
Efficiency of KASIKORNBANKGROUP
During 2011, the Bank continued to strengthen
K-Culture, promote desirable behaviors as per KGroup
Core Values, develop human resources and arrange programs
to build positive emotional attachment to the organization.
These efforts aimed to promote advancement for employees
and business sustainability for the Bank. For human resource
management, the number of employees has been increased
in response to our business expansion, particularly in China.
Employee potential has been enhanced as follows:
Recruitment and Allocation of Staff: To support
business expansion in Thailand and China, the Bank
organized K-Career Day activities, the Staff Referral
program, as well as the China Project Career Day program,
in a bid to meet the Banks staff recruitment and allocation
plans. With a large number of candidates, the Bank was
able to recruit qualified staff, as planned.
Staff Potential Development: Employees with
consistently high performance and potential, plus satisfactory
behaviors in line with K-Culture and KGroup Core Values,
have been selected to participate in the Leadership
Development program. Under this process, the Bank
has provided individual development plans and monitored
the performances of such employees. As a result,
a number of these employees have been appointed as
KBank leaders and executives. In addition, a succession plan
was formulated to develop personnel with potential to fill
vacancies, for which required knowledge and skills for
each job position were specified. Meanwhile, assessment
and learning programs in the form of class training
and E-Learning courses were organized for employees,
in addition to training programs on some specific knowledge
and skills needed for the examination for a salesperson
license issued by government agencies.
Staff Retention: Realizing the significance of employee
feedback, the Bank arranged for an employee survey.
The survey results will be used to improve employee
satisfaction and to create engagement with the organization.
The needs and potential of staff in each generation have been
managed to promote higher efficiency, happiness and a sense
of pride in being a part of the KGroup team. KBank also
provided welfare benefits as per the Labor Protection Law
and the current situation. Our notable efforts included
the provision of temporary accommodations, home renovation
loans, as well as high-pressure water washers and cleaning
tools, for flood-affected employees. Meanwhile, the Bank
joined hands with other organizations to support many
CSR activities, allowing employees to help and strengthen
relationships among those within the Bank and in society
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at large. Such activities included those organized by
the KASIKORN Foundation, the eyeglasses donation project,
environmental projects in coordination with Kuiburi National
Park, and projects to provide natural food sources for
elephants and artificial coral reefs for fish, with overwhelming
participation by our employees.
Efforts to Support Business Expansion in China:
The China Business Division and China Strategy Development
Unit - Special Project were established to map out business
expansion strategies that suit each customer segment,
current competition, as well as an operational system
and procedures that are in strict compliance with related
laws and regulations issued by Thai and Chinese officials.
Meanwhile, the organizational structure and positions/
functional titles of the China Business and Overseas
Office Management Department and Shenzhen Branch
were reorganized, in order to enhance the efficiency of
strategic formulation and human resource management
for business operations in China. The structure of relevant
departments has been improved to better facilitate customer
base expansion in China and promote income for the Bank,
part of which was achieved through closer relationships
with Chinese firms investing in Thailand.
IT Management
IT Security Policy and Infrastructure
Aside from the development of data security and service
systems of relevant units during 2011, the Bank implemented
various measures to cope with the impacts of the massive
flooding, ensuring uninterrupted business operations
and IT system continuity to support customers service use.
Our efforts included data center protection and enhancement
of the remote working system as per the Banks standards
on security control, thus enabling employees responsible
for some key transactions to continue their operations
during adverse circumstances.
IT Outsourcing
In 2011, revisions were made to the IT outsourcing
contracts, concerning the areas of application maintenance,
plus application development and enhancement, to ensure
clearer working scopes for better service quality and flexibility,
at a more reasonable price. During the flooding situation,
the Bank closely coordinated with IT outsourcing vendors
to brace for any disruptive event as per our established
plans. These plans involved preparation of Critical Skeleton
staff to ensure uninterrupted operations of our critical services,
as well as businesscontinuity management, in order to meet
all customer needs with smooth operations, thus allowing
us to effectively deliver high-quality products and excellent
service to our customers.
K-Transformation
The K-Transformation program has been progressing
as per KGroups long-term strategy of Customer Centricity,
particularly in the areas of business management
and other important process development. Meanwhile,
the new sales and service system has created faster
customer responsiveness and a consistent customer
experience across channels.
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Throughout 2011, major progress was seen
in the Multi-Channels Sales & Service (MSS) project.
The new branch infrastructure platform rollout
was completed. Having been deployed to all Bangkok
branches during 2011, the new sales and service solution
will be gradually put in place at all branches nationwide
by early 2012. Moreover, the newly finished MSS
integrated with Know Our Customer (KOC) capabilities
has increased the effectiveness of campaign execution
through the branch platform, thus leading to creation
and development of new products, cross-selling
and up-selling, better campaign response rates,
as well as higher product holding and sales
amount/transaction volume per customer.
Regarding the IT Capital (ITC) program, the new
core banking system development has reported
ongoing progress. The Bank is now in the process
of system testing to ensure quality and higher security
of business operations. As per the Banks plan,
the new core banking system will be launched
in 2013, with full functionalities to be completed
by 2014. With all of these efforts, the Banks
business goals will be reached more efficiently
and effectively, through our expanded ability to respond
to the needs of customers and differentiate our products
and services, thus resulting in higher income than
that of our rivals.
5. KASIKORNBANKs Investments in
Subsidiary and Associated Companies
Subsidiary and Associated Companies
Definitions of subsidiary and associated companies are
in alignment with those specified in accounting standards,
wherein the Bank discloses such details in the Notes to
the Financial Statements.
Investment Policy
The Banks investment policy can be summarized
as follows:
Strategic Investments
The Bank invests in companies for strategic benefit.
The Bank and these companies collaborate on the review
of business strategies and synergies, through the sharing
of various resources, equipment, tools and channels,
in order to efficiently meet the needs of customers,
with minimal operational redundancies.
Outsourcing Investments
The Bank invests in companies that support
the Banks operations. These are companies providing
services that are not the core business of the Bank,
and that would face inflexibility if they were to remain
a part of the Bank. Bank executives are appointed as
directors of these companies to oversee their management
and operating policies, with one director having control
over the firms operations. This helps ensure standardized
service quality, as well as maximum efficiency and benefits
for the Bank.
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1. Overall Risk Management
KASIKORNBANKs risk management has been
carried out with an aim of supporting our business growth
and sustainable profitability, as well as maximizing
shareholders and investors returns. To ensure risk
management effectiveness, the Bank adheres to risk
management strategies that are in line with best practices.
The Bank has engaged in a consolidated risk
management framework which emphasizes not only
the management of major risk types, including credit, market,
liquidity, operational, strategic and other risk management,
but also the accuracy and completeness of risk management
and capital adequacy disclosure.
Key Developments to Strengthen Risk Management
Having realized the importance of effective and timely
risk management in response to a changing business
environment, KASIKORNBANK has continuously enhanced
policies, tools and processes to manage various types of risk.
Notable developments in 2011 can be summarized as follows:
Assessment of possible loss and capital adequacy
under stressed situations: This assessment was carried out
by integrating various types of risks. The assessment
results are used for effective and timely portfolio management
and business decisions, while contingency plans have been
developed to ensure viable capability in the event of stress.
For instance, a liquidity contingency plan was developed
for sudden deposit outflow.
Efficiency enhancement for credit processes: Our notable
improvements were seen in the credit underwriting process,
of which criteria was designated and improved to better suit
customers risks and returns through statistical testing.
An improved credit risk management tool that prioritizes
debt-collection to achieve greater efficiency in the debt
* Details of various risk management and other related information, in accordance
with Pillar 3 requirements of the Bank of Thailand and disclosure principles,
are shown in the Information Disclosure under the Basel II Pillar 3 Principle
report posted on the Banks website.
collection and recovery process is another example
of the Banks enhanced credit process.
Emphasis on management of liquidity risk at
an acceptable level: So doing helped ensure sufficient liquidity
under normal and stressed situations. Along with this,
the Bank has enhanced the balance of our liquidity
management cost, by fostering close communication between
liquidity managers and business units, conducting an in-depth
analysis of cash flow transactions through the use of models
and statistical tools, as well as developing a system for risk
monitoring and an effective early warning system. In addition,
the Bank has arranged a managerial plan to ensure that
our liquidity management suits each problem at different
degrees of severity.
Enhancement of market risk management efficiency:
In order to achieve a higher level of efficiency, we have
undertaken the development of advanced tools and
measurements, which consider market behavior during
extreme event, to be used as an early warning system.
In addition, close attention has been paid to foreign exchange
rate movements, due to concerns over the European
sovereign debt crisis, which may increase volatility in
movements of the U.S. Dollar and other major currencies.
Enhancement of operational risk management structure:
To achieve higher efficiency and effectiveness in our operational
risk management, the Bank established the Operational
Risk Sub-Committee comprising high-ranking executives
from various divisions to be responsible for supervising
relevant parties. So doing helped ensure that they perform
their duties, in accordance with the established operational
risk management guidelines under close monitoring.
Enhancement of risk model governance: This endeavor
is to ensure risk models completeness, transparency,
and credibility, while helping to ascertain that the existing risk
models or those to be adopted in the future will be accurate
and function in accordance with the set objectives. Risk model
governance policy and process have been comprehensively
established to include risk model development, validation,
approval, application and maintenance.
RISK MANAGEMENT AND RISK FACTORS*
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KASIKORNBANK Risk Management amid Great Flooding
during 2011
The massive flooding in 2011 affected the Banks
and our customers business operations. In order to
prepare for and mitigate any adverse impacts, the Bank
has continued to implement Business Continuity Management
(BCM) to ensure uninterrupted business operation
and services provided to customers during the flooding.
Moreover, the Business Continuity Plans (BCP) was also
continually developed through a working team that was
responsible for outlining necessary strategies and operational
directions, as well as setting aside appropriate resources
and budgets for related units.
For customers directly and indirectly affected by
flooding situation, the Bank has managed our credit risks,
through stress tests and the survey of flooding impacts
on each customers, as well as launches of post-flooding
assistance measures, particularly in terms of grace period,
repayment period extension and interest rate reduction.
In addition, the Bank has offered financial support - both
commercial and retail loans - to affected customers for
their business and asset rehabilitation, while we have
continued to monitor and assess risk levels of these
participated customers closely, so as to ensure the sound
credit quality of our overall portfolio.
2. Risk Management
Although credit risk is deemed as the key risk,
the Banks risk management aims to develop all types of
risk management, including credit, market, liquidity,
operational, strategic, and other risks, as follows:
Credit Risk Management
Credit risk refers to the risk that a counterparty or
borrower may default on contractual obligations or agreements.
Such a default may be caused by the counterpartys inability
to pay because of financial difficulties, or intention not to
abide by the agreements, resulting in a loss to the Bank.
The Bank places emphasis on organizing a proper
credit risk management structure, covering policies
that are in line with our strategies and acceptable
risk appetites, check-and-balance organizational structure,
and effective and efficient credit procedures and system,
under the supervision of the Risk Management Committee,
and the Credit Policy and Risk Management Subcommittee.
Credit Risk Management Process
The Bank has established the whole credit risk
management process and procedure, from beginning to end.
The process and procedure has been developed to
appropriately reflect the prevailing risk for enhanced
efficiency in customer responsiveness in a prudent manner.
Steps under credit risk management process and procedure
are as follows:
Portfolio
Management
Underwriting &
Approval
Monitoring
Collection &
Recovery
To continually monitor
and oversee credit quality
of customers on
a case-by-case basis
and at the portfolio level
To collect and recover
debts in a swift and efficient
manner to minimize
potential losses
To design portfolio target
setting and diversification
in various dimensions
to meet the Banks
desired risk appetite
and concentration
To develop credit
underwriting process
and supporting tools,
appropriate for associated
risks of each specific
customer group
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Portfolio Management Process
Focusing on active portfolio management, the Bank
has defined loan targets consistent with the Banks business
goals. To this end, audit and monitoring have been
conducted regularly to meet the Banks desired risk appetite
and concentration. Portfolio quality and return have also
been monitored on a regular basis.
In addition, the Bank has conducted stress tests
for setting appropriate risk management guidelines to cope
with expected impacts on the Banks portfolio, to ensure
sustainable growth of the portfolio.
Credit Underwriting and Approval Process
The Banks credit management is based on up-to-date
transparent and standardized information. The credit
underwriting process and system has been designed to fit
customers unique needs in different segments. For example,
for large-scale corporate customers with complex financial
needs and medium business clients, relationship managers
with a solid understanding of corporate financial needs
and risks are assigned to conduct analyses and to propose
loan facility structure, credit products and services appropriate
for customers, as well as setting prices according to their risk
ratings determined by our quantitative and qualitative tools.
Relationship managers are also responsible for preparing
credit risk reports submitted for approval to underwriters
under relevant delegated authorization based on their total
credit exposure. These relationship managers are required
to monitor the status of their supervised customers on
a regular basis.
A similar approval process and structure has been employed
for institutional clients with transactions in financial markets.
In the underwriting and approval processes of retail lending,
which includes housing loans, credit card services, plus other
personal loans, the Bank utilizes a credit scoring system
based on the Banks customer credit history. Emphasis has
been placed on verification of personal data and assessment
of income-liability consistency for each case. A customer
credit history-based model has also been utilized for effective
customer risk assessment which results in concise and swift
underwriting and approval processes, thus meeting customer
needs and achieving their satisfaction.
The Bank continuously places emphasis on efficiency
enhancement of credit underwriting process with our strict
adherence to risk control within the specified risk appetite.
Post-Credit Approval Operations
In achieving standardized and efficient credit operations,
the Bank has centralized all necessary functions for post-credit
approval operations, including contract documents, legal
contract-related operations, collateral agreement preparation,
credit-line establishment, credit-related document storage,
and credit data support. Meanwhile, the credit quality monitoring
process has been upgraded, focusing on customer credit use
behavior, their business performance, compliance with credit
contracts, as well as monitoring of debt servicing ability.
Debt Quality Monitoring Process
The debt collection process for large business
customers will begin immediately after the detection of
any negative signals in their respective businesses,
which may affect their debt servicing ability or lead to
defaults on debt payments. The Banks Corporate Portfolio
Monitoring Unit (CPMU) has been assigned to assess debt
quality to ensure close and regular portfolio monitoring.
For medium business and retail customers, collection scoring
has been adopted to achieve the fastest and most efficient
debt monitoring process. Debt quality monitoring of all
customer segments has been regularly conducted before
being reported to the Management on a monthly basis.
Debt Recovery Process
The debt recovery process will start as soon as defaults
on debt payments, both of corporate and individual accounts,
have occurred. Relevant guidelines, methods or tools
adopted - aimed at helping customers to resume their debt
servicing ability in order to minimize the impact on the Banks
lending portfolio, while also maximizing benefits for both the
borrowers and the Bank - must be in compliance with the Bank
of Thailands regulations. Upon the completion of debt
restructuring, debt quality monitoring will be regularly conducted
for further reporting to the Management every month.
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Annual Report 2011
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Asset Quality Review
The Bank considers the review and evaluation of asset
quality a necessary process for improvement in credit
management standards to achieve the business goals of
the KASIKORNBANK FINANCIAL CONGLOMERATE. This is
the responsibility of the Risk Asset Review Department,
having been assigned to review the quality of the Banks credit
policy and processes, from credit write-up, to underwriting,
contract preparation, and monitoring of credit quality, which will
then be contributed as information for credit risk management.
Credit Risk Position
Outstanding loans
As of December 31, 2011, the Banks consolidated
outstanding loans stood at Baht 1,210,834 million,
increasing by Baht 133,853 million, or 12.43 percent,
compared to Baht 1,076,981 million at the end of 2010.
As of December 31, 2011, 56.91 percent of the Banks
outstanding loans to customers were loans exceeding Baht
20 million. Credit extended to the 20 largest borrowers,
excluding Phethai Asset Management Company Limited
and the K Companies, accounted for Baht 57,901 million,
or 4.82 percent of the Banks total loan portfolio, which is
a small ratio. Classified by customers and terms, juristic
persons accounted for Baht 706,098 million, or 58.78 percent,
of outstanding loans; while sole proprietorship and individual
customer credit accounted for the remaining 41.22 percent.
In terms of maturity, credit with maturities of less than
or equal to 1 year accounted for 48.35 percent of the Banks
total loans.
The Banks Consolidated Lending Portfolio - Profile
43.09%
43.03%
58.78%
48.35%
59.11%
50.54%
Business entities
Less than Baht 20 million
Less than or equal to 1 year
56.91%
56.97%
41.22%
51.65%
40.89%
49.46%
Individual
Over Baht 20 million
Over 1 year
As of Dec. 31, 2011
As of Dec. 31, 2010
As of Dec. 31, 2011
As of Dec. 31, 2010
As of Dec. 31, 2011
As of Dec. 31, 2010
Credit Amount
Type of Customer
Credit Maturity
0% 20% 40% 60% 80% 100%
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Annual Report 2011
Management Report
As of Dec. 31, 2011
Agricultural & Mining
Utilities & Services
Manufacturing & Commerce
Housing Loans
Real Estate & Construction
Others
The Banks Consolidated Lending Portfolio
As of Dec. 31, 2011
As of Dec. 31, 2010
54.26%
2.51%
11.42%
15.48%
10.69%
5.65%
2.46%
11.63%
16.03%
6.21%
51.23%
12.44%
Consolidated Loans
Classified by Type of Business
and Loan Classification
Percent of Consolidated Loans
Classified by Type of Business
and Loan Classification
Manufacturing
& Commerce
Agricultural
& Mining
Utilities
& Services
Others Housing
Loans
Real Estate
& Construction
Real Estate
& Construction
Manufacturing
& Commerce
Housing Loans Others Agricultural
& Mining
Utilities
& Services
Unit: Million Baht
11.63%
6 21%%
4%
11.42%
9%
5 65%%
Oth Others ers Hou Housin singg Man anufa ufactu cturin ringg
Sub-Standard Special Mention
Doubtful and Loss
Normal
Doubtful
700,000
600,000
500,000
400,000
300,000
200,000
100,000
0
100%
80%
60%
40%
20%
0
Rea Real E l Esta state te Man Manufa ufactu cturin ringg Hou Housin sing L g Loan oans Oth Others ers Ag Agric ricult ultura urall Uti Utilit lities ies
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Annual Report 2011
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Of the Banks consolidated lending portfolio, 95.80
percent was classified as Normal loans. Classified by type
of business, Manufacturing & Commerce accounted for
51.23 percent of total consolidated lending, which was
the highest ratio. Of this figure, 92.25 percent was classified
as Normal loans.
Non-Performing Loans and Debt Restructuring
Non-Performing Loans
As of December 31, 2011, the Banks consolidated NPLs
stood at Baht 31,736 million, equal to 2.45 percent of total
outstanding credit, including that of financial institutions.
For Bank-only NPLs, the amount totaled Baht 29,868 million,
accounting for 2.31 percent of total outstanding credit, including
that of financial institutions, which decreased from the end
of 2010. These NPL figures are shown in the table below:
The Banks consolidated NPLs 31,736 33,175
Percent of total outstanding credit, including that of financial institutions 2.45 2.91
The Bank-only NPLs 29,868 31,053
Percent of total outstanding credit, including that of financial institutions 2.31 2.73
Dec. 31, 2010 Dec. 31, 2011 Year Ending
Non-Performing Loans
(Units: Million Baht)
Net Non-Performing Loans
As of December 31, 2011, the Banks consolidated net
NPLs stood at Baht 14,698 million, equal to 1.15 percent of
total outstanding credit, including that of financial institutions.
For the Bank-only net NPLs, the amount totaled Baht 13,675
million, accounting for 1.07 percent of total outstanding credit,
including that of financial institutions, which decreased from the
end of 2010. The net NPL figures are shown in the table below:
The Banks consolidated net NPLs 14,698 16,022
Percent of total outstanding credit, including that of financial institutions 1.15 1.43
The Bank-only net NPLs 13,675 14,806
Percent of total outstanding credit, including that of financial institutions 1.07 1.32
Dec. 31, 2010 Dec. 31, 2011 Year Ending
Net Non-Performing Loans
(Units: Million Baht)
Debt Restructuring
In 2011, the Banks consolidated pre-written off,
restructured debts totaled Baht 49,151 million, increasing by
Baht 2,162 million when compared to 2010. Losses from debt
restructuring stood at Baht 3,574 million, or 7.27 percent
of total restructured debts, which was equivalent to
an increase of Baht 984 million compared to Baht 2,590
million in 2010, or 2.09 percent of total restructured debts.
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Non-Performing Loans of Asset Management Company,
and Foreclosed Properties
Non-Performing Loans of Phethai Asset Management
Company Limited
Phethai Asset Management Company Limited
As of December 31, 2011, Phethai AMC had
resolved and/or restructured NPLs amounting to
Baht 72,968 million, or 98.59 percent of the total initial
unpaid principal balance, with an expected recovery rate
of 48.00 percent.
The details of NPL resolution and/or restructuring over
the past four quarters are shown in the table below:
Loans Resolved/Restructured at Phethai Asset Management Company Limited
(Units: Million Baht)
Thai Asset Management Corporation
The Bank has transferred the sub-quality debts of
borrowers, who all had characteristics matching those
in the Emergency Decree on the Thai Asset Management
Corporation (B.E. 2544) and the Asset Transfer Agreement,
to Thai Asset Management Corporation (TAMC).
In exchange for the transferred assets, TAMC issued
the Bank a ten-year, non-transferable, callable note,
guaranteed by the Financial Institutions Development Fund
(FIDF). The notes yields include an annual coupon, reset
quarterly, at the weighted average of deposit rates of
five major Thai commercial banks, paid for by a one-year,
extendable, non-transferable, FIDF-guaranteed note.
Despite the asset transfer to TAMC, the Bank remains
exposed to a proportion of risk in our share of TAMCs
potential losses. According to the Emergency Decree
on the Thai Asset Management Corporation (B.E. 2544)
and the Asset Transfer Agreement, at the end of the fifth
and tenth years dating from July 1, 2001, TAMC and the Bank
would share gains and losses arising from the resolution
of the Banks transferred assets.
Apparently, June 30, 2011, was marked as the tenth-year
completion. A gross book value of the total transferred
assets, calculated until the end of December 2011, equaled
Baht 14,882 million. These transferred assets were priced
at Baht 9,747 million, and the Bank has already received
the same amount of notes paid by FIDF. At present,
liquidation processes has been undertaken by the Liquidation
Committee, which must be completed within the twelfth year
since the effective date of the Emergency Decree on
the Thai Asset Management Corporation (B.E. 2544).
As of December 31, 2011, according to primary
information as suggested by TAMC, the Bank had
approximately Baht 107 million in gains arising from
these sub-quality debt account management at the end of
the tenth year. However, final revision of this figure
shall be made by TAMC, after the remaining assets are
completely managed.
Foreclosed Properties
As of December 31, 2011, the Banks consolidated
foreclosed properties had a book value of Baht 15,103 million,
accounting for 0.88 percent of total assets.
Phethai Asset Management Company Limited
Cumulative loans resolved/restructured 72,968 72,931 72,807 72,790 72,750
Percent of the total initial unpaid principal balance 98.59 98.54 98.37 98.35 98.29
Dec. 31, 2011 Year Ending Sep. 30, 2011 Jun. 30, 2011 Mar. 31, 2011 Dec. 31, 2010
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As of December 31, 2011, consolidated allowances for
impairment of foreclosed properties stood at Baht 1,679
million, equivalent to 11.12 percent of the cost value of
those foreclosed properties, which is believed to be sufficient
to cover holding, maintenance and disposal expenses,
as well as losses on the liquidation of foreclosed properties.
Allowance for Doubtful Accounts and Allowance for
Impairment of Assets
As of December 31, 2011, the Banks consolidated
allowance for doubtful accounts and revaluation allowance for
debt restructuring totaled Baht 40,343 million. This amount
was equivalent to 149.92 percent of the level required by
the Bank of Thailand.
Market Risk Management
Market risk is risk incurred from changes in interest
rates, exchange rates, securities prices, commodity prices,
and credit derivatives. These changes affect the Banks present
and future income or financial assets and liabilities values.
KASIKORNBANK has consistently developed
fundamental and necessary processes with an aim of proper
and timely management of market risks from transactions
related to derivative products and new financial instruments.
The Bank has set product management processes for both
existing and new financial products, covering the objectives
and procedures in transaction executions, as well as related
market risk factors. Analyses and impact assessment of
potential risks have been conducted, while risk evaluation
and controls have also been put in place.
In 2011, the financial market encountered high volatility
amid numerous risk factors both domestically and abroad,
resulting in the Bahts movements being dictated by
the sovereign debt crisis in Europe and economic and political
problems in the U.S., leading to its credit rating downgrade.
In addition, Thailands worst-ever flooding in the second half
of 2011 was responsible for a slowdown in the domestic
economy, prompting the BOT to cut their policy rates.
These factors significantly affected movements
and directions of money and capital markets.
The Bank has continued to develop market risk
management tools for enhanced efficiency of our risk
assessments and analyses in a more complete array
of perspectives, in order to cope with market volatility.
In 2011, the Bank utilized the Value-at-Risk tool to measure
and monitor market risk for loan syndication. Amid high
volatility in the money and capital markets that may
significantly affect business operations of counterparties,
especially financial institutions in Europe, the Bank decided
to place greater importance on monitoring the risk position of
those financial institutions closely. The Bank also established
a new decision-making and management process to cope
with any negative signals about the financial position of
those counterparties to ensure the effectiveness and timely
implementation of our risk management.
The Bank has realized the importance of performance
measurement and compensation schemes of business units.
We have, thus, set a policy for fair-value appraisal of financial
instruments and derivative contracts for trading-book
activities. The policy has been implemented as a key
mechanism to maintain the balance of risk management,
performance measurement, and compensation schemes
for business units involved with trading book activities.
With the new policy, the fair-value assessment of financial
instruments and derivative products has been conducted
completely, precisely, and trustworthily. This includes gradual
revenue recognition for illiquid products, and valuation
adjustment of financial instruments and derivative products
based on various types of risk (such as counterparty risk
and risk from large position holding). The Bank adopted
the fair value option in structured notes valuation. So doing
has not only allowed booking of structured notes to better
reflect their current prices, but has also fortified the Banks
statement of income against volatility, with improved
appropriateness of the Banks value.
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Annual Report 2011
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Developmentsofnoteformarketriskmanagement
during2011,aswellasrelatedinformationcategorized
bytradingandbankingbookactivities,areshown
asfollows:
MarketRiskinTradingBookActivities
KASIKORNBANKiscurrentlyexposedtothreemain
typesofriskintradingbookactivities,includinginterestrate
risk,foreignexchangerisk,andequityrisk.AstheBankhas
chosennottoretainanypositiondealingwithcommodity
pricesandcreditderivatives,theyhavebeenmanaged
underaback-to-backpolicy.Inaddition,theBankexposes
ourselvestoequityrisksonlyinordertoservetheequity
underwritingbusiness.TheBankmeasures,controls,
andmaintainsrelatedmarketrisksatacceptablelevels,
underthesupervisionandcontroloftheEnterpriseRisk
ManagementDivision,aswellastheRiskManagement
Committee.
In2011,theVaRforone-dayholdingperiod,99-percent
confidenceleveloftradingbook,wasBaht50.84million
onaverage,meaningthatthedailypotentiallossoftrading
businessislessthanBaht50.84millionon99daysoutof
100businessdays.
MarketRiskinBankingBookActivities
KASIKORNBANKisexposedtorisksfrominterestrates
andcapitalmarketsecuritiesoftransactionsinbanking
bookactivities,asfollows:
Interest Rate Risk in Banking Book Activities
In2011,domesticandinternationalfactors,particularly
theEuropeanpublicdebtcrisisandeconomicimpactsof
thefloodingsituationathome,hadasignificantimpacton
domesticinterestratemovements.However,theeffecton
theBanksinterestrateriskprofilewasminimal,astheBank
hasadjustedourStatementofFinancialPositionstructureto
beconsistentwithinterestraterisk,andalsowithinaspecified
riskappetite,asapreemptivemeasureagainstpotentialloss
fromsignificantchangesininterestrates.Amidapossible
downwardinterestratetrendtoassisteconomicgrowth
andpost-floodrecoveryin2012,theBankwillre-adjust
ourStatementofFinancialPositionstructuretobetter
accommodatefutureinterestratetrends,withconsideration
placedonapossiblechangeinnetincomeandunderlying
economicvalue,underaspecifiedriskappetite.
Inaddition,theBankhascloselymonitoredinterest
ratemovementsandbehaviorofourcustomers,ensuring
P&LDistribution-TradingPortfolio BacktestingResult-TradingPortfolio
F
r
e
q
u
e
n
c
y
Loss Profit
064
Annual Report 2011
Management Report
maximum accuracy of information used as input for modeling
of our interest rate risk management.
The Bank has monitored interest rate risk in banking
book activities regularly (on a monthly basis), including
raising the frequency of risk position monitoring if
there is any significant change in the structure of assets
and liabilities.
In addition, the Bank has prepared a report on interest rate
risk gap to monitor interest rate risk and assess net
interest income sensitivity over the next 12 months,
based on an assumption of a 1.00-percent change
in interest rate of all types of assets and liabilities at their
different re-pricing periods. The results of interest rate
risk assessment are as follows:
THB (372)
Foreign Currencies 277
Total Effect of Interest Rate Change (95)
+100 bps
The Effect of Changing Interest Rate on Net Interest Income
(Units: Million Baht)
For the Period Ending
Dec. 31, 2011
Equity Risk in the Banking Book
The Bank currently has no policy of extending
our equity investments, and continues to reduce the size
of these investments that are not directly related to our core
businesses. In this endeavor, data analysis and assessment
of the prevailing situation have been conducted to ensure
maximum benefit to the Bank.
Liquidity Risk Management
Liquidity risk is defined as the risk caused by the Banks
inability to meet obligations when they come due - because
of an inability to convert assets into cash, or to obtain
sufficient funds to meet cash needs at appropriate costs
within a limited time period - which may then result
in a loss to the Bank.
The main objective of liquidity risk management is
to ensure that our liquidity level sufficiently facilitates
business undertakings under appropriate operating costs.
The Bank has established a liquidity risk management
system that is efficient, flexible and adaptable to the current
market conditions, with a proactive and proper asset
and liability structure, as well as liquidity risk control
consistent with the Banks risk appetite and appropriate
operating costs.
In the first half of 2011, manufacturing activities at home
showed a gradual recovery, following subsiding impacts of
the devastating earthquake and tsunami in Japan,
whereas the Thai export sector and domestic spending
continued to maintain growth momentum, thus supporting
the BOTs policy rate hikes to keep price stability in check
and curb inflationary pressure. Nevertheless, global economic
uncertainty - caused by the European public debt crisis
and the U.S. - has resulted in increased volatility in
the money and capital markets.
In the latter half of 2011, volatile money and capital
markets remained prevalent globally, following the lingering
global economic risks, as well as cooling economic
momentum at home that was dampened significantly
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Annual Report 2011
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by the massive flooding in Thailand during the final
quarter of 2011. This flooding not only largely impacted
the manufacturing sector, but also impeded the countrys
exports, which consequently led the BOT to cut their policy
rate. As downside risks to growth seem to outweigh
inflationary risks, it is believed that a policy rate hike is
unlikely to occur, at least in the near term.
The aforementioned situation indirectly heightened
consequential risk in line with growing operational risk.
However, the Bank adopted a Business Continuity Plan
(BCP) to alleviate the corresponding effects, or other factors
that could disrupt the Banks key operations and systems,
thus allowing the Bank to fulfill its obligations. The BCP
contains key operational procedures, including a contingency
plan to cope with a liquidity crisis caused by substantial
deposit outflows (bank run) and other factors. Under the BCP,
the Bank arranged facilities, necessary documents,
technologies, personnel, communication channels/processes
and services needed for operations to ensure the continuity of
our liquidity management system should any unexpected and
severe incident occurs. The Bank has strictly followed
the BCP procedures during the period of heightened risk.
The Bank has assessed and analyzed liquidity
risk continuously to ensure adequate liquidity for
business operations during normal and crisis situations.
In 2011, the Bank conducted additional stress tests for
the events of both market-wide liquidity crisis and combination
liquidity crisis, aside from our regular stress tests for
a Bank-specific liquidity crisis. In addition, in light of
the phasing out of deposit protection during 2011 - 2012
that may have a wider impact on liquidity in the commercial
banking system, the Bank has made analyses and
assessments of possible impacts in various scenarios,
ranging from base to worst cases, wherein the obtained
results have been used for mapping out necessary
operational plans and strategies.
In addition, the Bank has continued to focus on
reviewing and further refining our liquidity risk management
procedures, so as to be in alignment with world-class
standard practices, as well as our business growth
directions. In 2011, the Bank developed a new tool
to measure and monitor foreign-currency liquidity risk,
aside from our existing tool to measure and monitor
overall liquidity risk. In terms of liquidity risk management,
the Bank has regularly reviewed and improved our
management process in line with changing economic
conditions and our business performance. We have also
reviewed the structure of our funding sources to suit
the changing market conditions and liquidity directions
in the commercial banking system, so as to brace for
global economic conditions and rapid change in asset
prices. In addition, the Bank has continued to monitor,
analyze and manage foreign-currency liquidity risk, along
with procuring short- and medium-term funds regularly,
to ensure that our liquidity is adequate for both current
and future requirements. We have considered strategies to
maintain a proper minimum level of foreign-currency liquid
assets. One of those strategies is to bolster the volume of
foreign-currency liquidity via deposits, which are considered
a high quality liquidity source, to brace for heightened liquidity
risk stemming from volatility in the global economy.
The Bank has closely monitored major factors that
may impact liquidity and interest rate risks in the future,
as follows:
The global and Thai economies in the short-
and long-term periods.
Timeframe and directions of the BOTs policy rate
adjustments.
Direct and indirect foreign capital inflows, influenced by
the overall confidence towards domestic consumption
and investment.
066
Annual Report 2011
Management Report
Intensified competition in savings and investment
products of financial institutions, which could impact
the liquidity of the Thai commercial banking system.
Potentially rising trend of credit demand, in accordance
with the Thai economic recovery, which may put additional
pressure on the liquidity of the Thai commercial banking
system.
Operational Risk Management
Operational risk refers to the risk of direct or indirect
losses in bank earnings and capital funds, resulting from
failure or inadequate processes, personnel, operating
and IT systems, or external events. Having realized
the importance of operational risk management, the Bank
has always placed a great emphasis on effective operational
risk management, and has continually improved our risk
management framework. The objective of this framework is to
implement systematic operational risk management practices
with a single standard across the entire KASIKORNBANK
FINANCIAL CONGLOMERATE, with proper risk assessment
and prevention.
The Banks operational risk management has been
implemented, through systematic and effective risk identification,
assessment, management, and monitoring processes.
All units of the Bank are required to continuously report their
operational risk exposures, designed controls, and risk
prevention initiatives. Meanwhile, many modern risk
management tools - such as key risk indicators, risk event
database and other IT systems - have been employed,
in order to enhance the effectiveness for risk monitoring
and prevention, as well as managing risks in a timely
manner before damage occurs to the Bank and customers.
Meanwhile, the Bank has strengthened cooperation
between the operational risk management team and Internal
Audit Department, in order to increase the efficiency
and effectiveness of risk management and internal control
process for relevant units through sharing important
information and arranging workshops between those relevant
parties. This project has contributed to enhanced efficiency of
risk management and internal audit procedures, while being
accountable as a key component in risk management
evaluation procedures - which not only leads to continuous
improvements in operational risk management, but also
enables the Bank to cope with rapid changes more effectively,
under the foundation of our desired corporate culture.
The Bank has continued to put an emphasis on enhanced
efficiency and operating cost reduction. To this end, guidelines
for operational risk management have been applied with
the Lean and Six Sigma concepts to create balance between
the control of risks within the acceptable risk appetite,
rising costs and effectiveness of operational procedures.
These efforts help ensure that work procedures have been
continually developed in alignment with enhanced business
competitiveness and effective operational risk management.
Business and support units within various business divisions
of the Bank have jointly implemented this project.
In 2011, the Bank focused on enhancement of directions
and organizational structure for operational risk management.
An Operational Risk Sub-Committee was set up to supervise
the operational risk management of the KASIKORNBANK
FINANCIAL CONGLOMERATE to ensure that it is
in alignment with the established framework, and to monitor
closely the progress of key risk management. Additionally,
the Sub-Committee manages and controls key operational
risks of the Bank through the Corporate Level Initiative project,
emphasizing on major operational risk factors, such as
business continuity management (BCM). This BCM includes
management of risk from IT system interruption, preparation
for external events, e.g., natural disasters, and management
of risk from fraud that is a key risk within key products of
financial institutions, such as credit cards, ATM cards,
cheques and internet services. Factors to be considered
consist of appropriate management structure, adequate
resources and processes, and suitable management tools,
for the purpose of attaining customer satisfaction towards
the Banks products and services.
067
Annual Report 2011
Management Report
The Bank also enhanced operational risk tracking process
via the use of the Operational Risk Management Dashboard,
which indicates an effectiveness of operational risk
management of each product, as concerns effectiveness of
risk identification and self-assessment, implementation of
the established risk prevention initiatives, and risk level
monitoring via risk indicators and operational loss events.
Such a report has been aimed at presenting to senior executives
the overview and directions of risk management as crucial
information for efficient decision-making and maintaining
compliance with the Bank of Thailands regulations,
as well as other relevant laws and international standards.
Strategic Risk Management
Strategic risk is incurred from formulation of strategies
and business plans, as well as inappropriate implementation of
such strategies and work plans, or actions inconsistent with
internal factors and external environments, which will affect
earnings, capital funds, or sustainable business undertakings
of the KASIKORNBANK FINANCIAL CONGLOMERATE.
Strategic risk management of KGroup is under
the supervision of the Board of Directors and Management
Committee. Meanwhile, the Corporate Strategy Department
is responsible for strategic plan formulation and revision,
as well as monitoring of KGroups performance.
Also, the department has to present KGroup strategic
directions to the Management Committee, consisting of
executives of related divisions who will oversee and determine
appropriateness and feasibility of each strategic issue.
Finally, the approved strategic plan and budget arranged by
the Financial Planning Department will be presented to
the Board of Directors for approval.
Throughout 2011, KGroup has tracked and evaluated
actual performance as compared with business and budget
plans by means of monthly segment monitoring meetings,
Balanced Scorecard and multi-level performance assessments.
Evaluation results were analyzed vis-a-vis the business goals,
in order to identify relevant causes and, thus, seek possible
resolutions, prior to close monitoring of corrective actions.

3. Capital Management
As equity capital is of significant value to business
operation of financial institutions, effective capital
management must therefore be ascribed the highest
priority to achieve financial strength and sustainable
credibility.
Placing great emphasis on capital management,
the Banks capital management framework is consistent
with international practices, as well as being in accordance
with Basel II requirements which have been implemented
since December 31, 2008. Three applicable pillars under
Basel II comprise minimum capital requirements (Pillar 1),
supervisory review (Pillar 2) and market discipline (Pillar 3).
The Risk Management Committee supervises overall
risk management to ensure that the Banks risk level is
maintained within the acceptable risk appetite. Additionally,
in 2011, the Bank established the Capital Management
Sub-Committee to oversee capital adequacy, as well as
the Banks capital planning.
Following the announcement made by the Basel
Committee on Banking Supervision (BCBS) on the Basel III
framework, which will be implemented in Thailand in
the near future, the Banks taskforce for Basel preparation
has prepared for our compliance through discussion
with the BOT. Additionally, future capital adequacy
under the Basel III framework has been assessed to
ensure that there is no impact on the Banks capital
and business undertakings once the BOT revises
the capital requirement criteria. The taskforce for
Basel preparation has regularly monitored and reported
progress on Basel III implementation, both domestically
and internationally, to senior executives for timely planning
and management.
Capital Management
As of December 31, 2011, total capital amounted
to Baht 175,246 million, consisting of Tier-1 capital
of Baht 122,228 million, and Tier-2 capital of Baht
53,018 million.
068
Annual Report 2011
Management Report
The difference between the Banks minimum capital
requirement under the Basel II Accord, totaling Baht 107,889
million, and the current available capital of Baht 175,246
million, indicates Baht 67,357 million of capital above
the minimum requirement. This level of capital beyond
regulatory requirements is adequate for future business growth,
under both normal and stressed conditions, and reflects
our capability to maximize returns to shareholders.
Tier-1 Capital
Baht 122,228 million
Capital Structure
As of Dec. 31, 2011
Baht
175,246
million
Basel II Minimum Capital Requirement
As of Dec. 31, 2011
Baht
107,889
million
Market Risk
Baht 2,060 million (1.91%)
Operational Risk
Baht 8,938 million (8.28%)
The minimum capital required for all risk types
under Basel II amounted to Baht 107,889 million,
equivalent to the risk-weighted assets value of
Baht 1,269,282 million. Credit risk constitutes the principal
risk of the Bank, or 89.81 percent of total minimum capital
requirement.
Tier-2 Capital
Baht 53,018 million
Credit Risk
Baht 96,891 million (89.81%)
069
Annual Report 2011
Management Report
At 13.81 percent Capital Adequacy Ratio (CAR)
and 9.63 percent Tier-1 Capital Ratio, exceeding the Bank of
Thailands minimum requirement of 8.50 percent, the Banks
capital is considered to be within the Banks effective
capital management framework. Should the net profits for
the second period of the year be counted as capital, wherein
the Bank of Thailand allows such inclusion after the approval
of the Banks General Meeting of Shareholders, the Banks
capital adequacy ratio would be 14.73 percent, with the Tier-1
capital ratio reaching 10.56 percent.
Performance Measurement using Risk-Adjusted Return
on Capital (RAROC) and Economic Profit (EP)
In 2011, KASIKORNBANK FINANCIAL CONGLOMERATE
has continued to implement the Value-Based Management
(VBM) framework, which is a management practice
aiming for the highest value creation for our shareholders,
in accordance with our business strategies and goals.
In achieving this endeavor, the Risk-Adjusted Return on
Capital (RAROC) and Economic Profit (EP) - showing net
profit after adjusting for both the risk charge and the cost
of capital - have been adopted as key measurements.
Moreover, we have developed guidelines of
performance measurements, consistent with various
management aspects, including business targeting,
and strategic and business planning that takes into
consideration complete risk-adjusted returns, risk-based
pricing and efficient resource management. In addition,
the Bank has measured our business performance
and analyzed value-based profits, based on the
Customer-Centricity concept, in order to strengthen our
competitive advantage in the dimensions of customer
segments, product domains, as well as linkage between
customer segments and product domains. Meanwhile, related
business units have adopted the value-based analyses for
their business viability assessment of investment projects,
allowing them to effectively adjust their business strategies
in alignment with the fast-changing market environment.
Capital Adequacy
As of Dec. 31, 2011
Units: Billion Baht
Minimum Capital
Requirement
Total Capital Base
Credit Risk Operational Risk Market Risk
Minimum BOT
Capital above
108
175
0 20 40 60 80 100 120 140 160 180 200
11
FINANCIAL REPORTS

071 Report of the Board of Directors Responsibilities for Financial Reports
072 Report of the Audit Committee
074 Audit Report of Certied Public Accountant
076 Financial Statements
084 Notes to Financial Statements
The Board of Directors of KASIKORNBANK PCL places
significance on roles and responsibilities in supervising
corporate governance activities in compliance with
the Statement of Corporate Governance Principles. The Board
is held accountable for the Consolidated and Bank-only
Financial Statements, including financial data as shown in the
Annual Report. The financial statements for the accounting year
ended December 31, 2011 has been prepared in accordance
with the accounting standards and the generally accepted
accounting principles in Thailand. The Bank has chosen
proper accounting policies and strictly adhered to them
on the consistency basis. The financial statements have
also been prepared with careful consideration to detail,
using best estimations only where necessary. All material
information has been sufficiently disclosed in the Notes to
Financial Statements, and thus reflecting the actual financial
position, operating results of the Bank and subsidiaries
over the past year, which is transparent and useful to
all shareholders and investors. The financial statements
have been audited by qualified, independent authorized
auditors whose unqualified opinions are stated therein.
The Board has also adopted and maintained an appropriate
and effective risk management, internal control and compliance,
so that the Bank can be reasonably assured that the financial
records are accurate, complete and adequate to protect
the Banks assets. These controls also serve as preventive
measures against any significant operational risk of the Bank.
The Board of Directors has appointed an Audit Committee
entirely comprising independent directors responsible for
the quality of Banks financial reporting, the internal control
systems as well as complete and appropriate disclosure of
connected transactions and other processes. The opinion of
the Audit Committee with regard to these matters appears
in the Report of the Audit Committee in this Annual Report.
The Board is of the view that the Bank has maintained
an effective internal control system at an adequate and
appropriate level of protection, which can assure the credibility
of Consolidated and Bank-only Financial Statements as of
December 31, 2011.
REPORT OF THE BOARD OF DIRECTORS RESPONSIBILITIES FOR FINANCIAL REPORTS
(Mr. Banthoon Lamsam)
Chief Executive Officer
& President
(Mr. Banyong Lamsam)
Chairman
071
Annual Report 2011
Financial Report
072
Annual Report 2011
Financial Report
On September 29, 2011, the Board of Directors
resolved to appoint Audit Committee Chairperson and
a new member of the Audit Committee due to the passing of
M.R. Sarisdiguna Kitiyakara, an independent director and
the Chairman of the Audit Committee. As a result, the Audit
Committee of KASIKORNBANK comprises of Professor
Khunying Suchada Kiranandana as Chairperson, Mr. Somchai
Bulsook, Professor Dr. Yongyuth Yuthavong and Ms. Elizabeth
Sam as members. All four are independent directors.
During 2011, twelve meetings were held and proceedings
from all meetings were reported to the Board of Directors.
The Audit Committee performed activities according to its duties
and responsibilities, which can be summarized as follows:
On a quarterly basis, reviewed the accuracy and reliability
of the Banks and the Banks consolidated financial statements
in relation to the accounting information given and in terms
of the compliance with accounting standards, regulatory
requirements and internal controls in the preparation of the said
statements. In addition, the Audit Committee held regular
meetings with the external auditors, without the presence of
KBanks responsible management, to discuss any points of
concern arising from their reviews or audits. No notification of
fraud or violation of law was reported to the Audit Committee
during the reviews or audits by the external auditors.
Reviews of the risk management practice were
performed with the Enterprise Risk Management Division
executives on a quarterly basis, covering all aspects of
known risks, in particular credit, market and liquidity risks.
Due attention was paid to risk factors arising from changes
in the operating environment, globally and domestically;
and how the Bank manages these risk to prevent significant
impact on the operations of KASIKORNBANKGROUP.
Reviews of the effectiveness and adequacy of
the internal controls were conducted by considering audit
results and significant audit findings presented by internal
auditors and regularly followed up on results of corrective
actions taken. The Audit Committee also acknowledged
material operational loss events, their causes and preventive
guidelines against future recurrence.
For internal audit activities, the Audit Committee approved
annual audit plan which are performed on risk based approach.
The Audit Committee places significance on independence
and staff sufficiency of internal auditors. Key deliverables from
internal auditors were tracked and monitored against the audit
plan with additional recommendations from the Audit Committee
made when necessary to ensure compliance with the required
standards and to enhance greater efficiency.
Considerations of the results of compliance supervision
and reviews undertaken by the Compliance Department,
according to the annual compliance program approved by
the Audit Committee, to ascertain that KASIKORNBANKGROUPs
operations were in compliance with relevant laws and regulations
such as Financial Institutions Business Law, Securities
and Exchange Law, Anti-Money Laundering Law, as well as
regulations of the Bank of Thailand and Stock Exchange of
Thailand, etc. In addition, the Audit Committee acknowledged
reports on regulatory changes and emphasized actions be
promptly and appropriately taken, where required.
REPORT OF THE AUDIT COMMITTEE
073
Annual Report 2011
Financial Report
Overseeing loan reviews performed by the Risk
Asset Review Department to ensure efficiency and compliance
with Bank of Thailand requirements. The Audit Committee
considered the annual review plan prior to the Board of
Directors approval. Loan quality from the review results
and findings accompanied with corresponding actions to
ensure effectiveness of the bank credit processes were
discussed during meeting with executives of Risk Asset
Review Department.
Acknowledged complaints toward staffs, operating
procedures and/or practices that were deemed to involve
impropriety or unfairness and reviewed the handling of
complaints to ensure fairness and transparency.
For the matter of potential conflict of interest transactions,
the Audit Committee placed importance on following the Banks
approval procedures that are in compliance with regulatory
requirements and Good Corporate Governance principles.
However, the Bank had no such transactions during the past
year that would have been subject to the Audit Committees
consideration.
Evaluated the performance of KPMG Phoomchai
Audit Ltd. over the past year and considered their service
and independence to be of value suited to the Banks current
operations. For the appointment of the Bank external
auditors for the year 2012, the Audit Committee took into
account the knowledge, capabilities, experience, resources
and independence of the auditors in accordance with Securities
and Exchange Commission criteria, thereby recommending
the reappointment of KPMG Phoomchai Audit Ltd. as the external
auditors, along with their proposed annual audit fees for 2012,
to the Board of Directors for consideration and concurrence
for submission to the Annual General Meeting of Shareholders
for approval.
In performing duties according to roles and responsibilities
specified in the Charter, the Audit Committee performed
their duties carefully, independently and transparently for
the benefit of KASIKORNBANKGROUP. The Audit Committee
is of confidence that the financial statements of the Bank
and the consolidated financial statements of the Bank and
its subsidiaries are accurate, reliable and in compliance with
the generally accepted accounting standards and financial
reporting standards and that KASIKORNBANKGROUP has
operated under an environment of appropriate risk management,
effective and adequate internal controls, and compliance
with relevant laws and regulatory requirements.
(Professor Khunying Suchada Kiranandana)
Chairperson, Audit Committee
074
Annual Report 2011
Financial Report
To the Shareholders of KASIKORNBANK PUBLIC COMPANY
LIMITED
I have audited the accompanying consolidated
and the Bank-only statements of financial position
as at 31 December 2011 and 2010, and the related
statements of comprehensive income, changes in equity
and cash flows for the years then ended of KASIKORNBANK
PUBLIC COMPANY LIMITED and its subsidiaries,
and of KASIKORNBANK PUBLIC COMPANY LIMITED,
respectively. The Banks management is responsible
for the correctness and completeness of information
presented in these financial statements. My responsibility
is to express an opinion on these financial statements
based on my audits.
I conducted my audits in accordance with generally
accepted auditing standards. Those standards require that
I plan and perform the audit to obtain reasonable assurance
about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis,
evidence supporting the amounts and disclosures in the financial
statements. An audit also includes assessing the accounting
principles used and significant estimates made by management,
as well as evaluating the overall financial statement
presentation. I believe that my audits provide a reasonable
basis for my opinion.
In my opinion, the consolidated and the Bank-only
financial statements referred to above present fairly,
in all material respects, the financial position as at
31 December 2011 and 2010 and the results of operations
and cash flows for the years then ended of KASIKORNBANK
PUBLIC COMPANY LIMITED and its subsidiaries,
and of KASIKORNBANK PUBLIC COMPANY LIMITED,
respectively, in accordance with Financial Reporting Standards.
As explained in Notes 2, 4 and 46 to the financial
statements, with effect from 1 January 2011, the Bank
and its subsidiaries have adopted certain new and revised
financial reporting standards and relevant Bank of Thailand
notifications with regard to the presentation of the financial
statements. The consolidated and the Bank-only financial
statements for the year ended 31 December 2010,
which are included in the accompanying financial statements
for comparative purposes, have been restated accordingly.
(Ms. Somboon Supasiripinyo)
Certified Public Accountant
Registration No. 3731
KPMG Phoomchai Audit Ltd.
Bangkok
16 February 2012
AUDIT REPORT OF CERTIFIED PUBLIC ACCOUNTANT
075
Annual Report 2011
Financial Report
076
Annual Report 2011
Financial Report
ASSETS
Cash 53,210,590 32,457,482 53,209,128 32,456,187
Interbank and money market items - net 8 111,968,713 97,560,143 110,205,130 96,768,486
Derivative assets 9 26,726,209 29,060,408 26,730,310 29,060,408
Investments - net 10 264,143,123 251,079,721 159,907,169 168,114,988
Investments in subsidiaries and associates - net 11 151,643 137,595 14,126,630 15,582,889
Loans to customers and accrued interest receivables - net 12, 13
Loans to customers 1,217,397,103 1,082,580,962 1,201,714,013 1,067,998,583
Accrued interest receivables 2,104,977 1,416,482 1,896,336 1,224,484
Total Loans to customers and accrued interest receivables 1,219,502,080 1,083,997,444 1,203,610,349 1,069,223,067
Less Deferred revenue (6,562,721) (5,599,718) (394,553) (290,630)
Less Allowance for doubtful accounts 14 (35,202,069) (32,444,855) (34,159,891) (31,199,086)
Less Revaluation allowance for debt restructuring 15 (5,140,975) (4,386,765) (5,140,472) (4,386,660)
Total Loans to customers and accrued interest receivables - net 1,172,596,315 1,041,566,106 1,163,915,433 1,033,346,691
Customers liability under acceptances 580,231 521,190 580,231 521,190
Properties foreclosed - net 16 13,423,855 14,380,983 12,220,549 12,393,288
Premises and equipment - net 18 38,660,218 39,008,556 32,927,196 33,371,270
Goodwill and other intangible assets - net 19 18,804,645 16,614,260 14,851,374 12,805,098
Deferred tax assets 20 2,464,150 3,581,654 2,310,378 3,524,427
Other assets - net 20,210,187 20,696,211 13,583,443 12,786,792
Total Assets 1,722,939,879 1,546,664,309 1,604,566,971 1,450,731,714

KASIKORNBANK PUBLIC COMPANY LIMITED AND SUBSIDIARIES
As of 31 December 2011 and 2010
Note Consolidated
31 December 2011 31 December 2010
The Bank
Thousand Baht
31 December 2011 31 December 2010
The accompanying notes are an integral part of these financial statements.
STATEMENTS OF FINANCIAL POSITION
077
Annual Report 2011
Financial Report
KASIKORNBANK PUBLIC COMPANY LIMITED AND SUBSIDIARIES
As of 31 December 2011 and 2010
Note Consolidated
31 December 2011 31 December 2010
The Bank
Thousand Baht
31 December 2011 31 December 2010
The accompanying notes are an integral part of these financial statements.
LIABILITIES AND EQUITY
Deposits 21 1,242,229,335 1,100,036,472 1,243,860,346 1,102,229,159
Interbank and money market items 22 53,340,485 33,063,634 56,775,838 34,996,959
Liabilities payable on demand 11,598,165 21,621,928 11,598,165 21,615,512
Financial liabilities designated at fair value through profit or loss 23 2,112,573 6,156,385 2,112,573 6,156,385
Derivative liabilities 9 27,436,187 28,398,944 27,436,423 28,397,687
Debts issued and borrowings 24 70,303,494 88,932,321 70,927,494 89,542,321
Banks liability under acceptances 580,231 521,190 580,231 521,190
Provisions 12,789,069 11,804,616 12,452,927 11,534,844
Deferred tax liabilities 20 1,062,656 1,776,958 - -
Life policy reserve 97,596,505 76,404,247 - -
Other liabilities 36,925,742 32,460,145 29,522,922 24,305,603
Total Liabilities 1,555,974,442 1,401,176,840 1,455,266,919 1,319,299,660

Equity
Share capital 26
Authorized share capital
3,048,614,697 common shares, Baht 10 par value 30,486,147 30,486,147 30,486,147 30,486,147
Issued and paid-up share capital
2,393,260,193 common shares, Baht 10 par value 23,932,602 23,932,602 23,932,602 23,932,602
Premium on common shares 18,103,110 18,103,110 18,103,110 18,103,110
Other reserves 10,934,372 9,198,714 10,209,040 8,414,470
Retained earnings
Appropriated
Legal reserve 27 3,050,000 3,050,000 3,050,000 3,050,000
Unappropriated 98,778,668 80,658,270 94,005,300 77,931,872
Total Equity attributable to equity holders of the Bank 154,798,752 134,942,696 149,300,052 131,432,054
Non-controlling interests 12,166,685 10,544,773 - -
Total Equity 166,965,437 145,487,469 149,300,052 131,432,054
Total Liabilities and Equity 1,722,939,879 1,546,664,309 1,604,566,971 1,450,731,714

STATEMENTS OF FINANCIAL POSITION
(Banthoon Lamsam)
Chief Executive Officer and President
(Pow Sarasin)
Vice Chairman
Pol.Gen.
078
Annual Report 2011
Financial Report
Interest income 36 83,692,656 62,271,245 78,027,918 57,440,019
Interest expenses 37 27,201,600 15,526,800 27,341,939 15,591,929
Interest income - net 56,491,056 46,744,445 50,685,979 41,848,090
Fees and service income 26,071,888 22,820,865 25,104,803 21,867,242
Fees and service expenses 5,435,065 4,594,355 5,469,613 4,543,680
Fees and service income - net 38 20,636,823 18,226,510 19,635,190 17,323,562
Gain on trading and foreign exchange transactions 39 5,213,669 4,465,366 5,213,788 4,456,160
Loss on financial liabilities designated at fair value through
profit or loss 40 (53,936) (94,545) (53,936) (94,545)
Gain on investments 41 805,855 610,034 319,658 243,387
Share of profit from investments using equity method 13,337 5,944 - -
Dividend income 784,394 660,739 1,731,831 1,459,757
Earned premium 37,118,340 29,090,104 - -
Other operating income 1,206,087 656,056 1,925,912 1,203,749
Total operating income 122,215,625 100,364,653 79,458,422 66,440,160
Underwriting expenses 31,707,255 25,220,602 - -
Total operating income - net 90,508,370 75,144,051 79,458,422 66,440,160
Other operating expenses
Employees expenses 19,544,222 16,402,361 15,044,749 12,621,103
Directors remuneration 100,531 114,561 76,717 96,339
Premises and equipment expenses 9,383,379 8,799,524 9,331,544 8,659,087
Taxes and duties 3,129,620 2,437,291 2,929,278 2,271,801
Others 10,861,219 10,249,139 10,460,626 10,196,609
Total other operating expenses 43,018,971 38,002,876 37,842,914 33,844,939
Impairment loss on loans and debt securities 42 7,345,533 6,700,908 7,380,372 6,491,425
Operating profit before income tax expense 40,143,866 30,440,267 34,235,136 26,103,796
Income tax expense 43 13,961,623 9,094,141 12,075,879 7,489,004
Net profit 26,182,243 21,346,126 22,159,257 18,614,792
Other comprehensive income
Gain on remeasurement of available-for-sale investments 436,223 2,774,755 1,036,627 83,269
Actuarial losses on defined benefit plans (303,219) - (300,397) -
Income taxes relating to components of other comprehensive
income 1,390,762 (823,574) 955,661 (24,981)
Total other comprehensive income 1,523,766 1,951,181 1,691,891 58,288
Total comprehensive income 27,706,009 23,297,307 23,851,148 18,673,080
Net profit attributable to:
Equity holders of the Bank 24,225,567 20,046,690 22,159,257 18,614,792
Non-controlling interests 1,956,676 1,299,436 - -
Total comprehensive income attributable to:
Equity holders of the Bank 25,856,019 20,903,050 23,851,148 18,673,080
Non-controlling interests 1,849,990 2,394,257 - -
Earnings per share of equity holders of the Bank
Basic earnings per share (Baht) 10.12 8.38 9.26 7.78
Weighted average number of common shares (Thousand shares) 2,393,260 2,393,260 2,393,260 2,393,260
KASIKORNBANK PUBLIC COMPANY LIMITED AND SUBSIDIARIES
For the years ended 31 December 2011 and 2010
Note Consolidated
2011 2010
The Bank
Thousand Baht
2011 2010
The accompanying notes are an integral part of these financial statements.
(Banthoon Lamsam)
Chief Executive Officer and President
(Pow Sarasin)
Vice Chairman
Pol.Gen.
STATEMENTS OF COMPREHENSIVE INCOME
079
Annual Report 2011
Financial Report
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Annual Report 2011
Financial Report
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081
Annual Report 2011
Financial Report
CASH FLOWS FROM OPERATING ACTIVITIES
Operating profit before income tax expense 40,143,866 30,440,267 34,235,136 26,103,796
Add (Less) Adjustments to reconcile profit from operating before
income tax expense to net cash from operating activities
Depreciation and amortization 4,648,809 4,238,050 4,050,181 3,617,448
Bad debt and doubtful accounts 4,629,599 4,726,012 4,589,823 4,438,872
Loss on debt restructuring 3,571,520 2,596,529 3,570,768 2,596,048
Interest income from amortization of revaluation allowance
for debt restructuring (239,423) (326,010) (239,098) (325,566)
Loss (gain) on foreign exchange translation of long-term
borrowings 281,561 (622,757) 281,561 (622,757)
(Gain) loss on revaluation of investments (68,473) 59,729 (68,473) 62,224
(Reversal of loss) loss on impairment of investments (504,375) 6,210 (504,375) 9,451
Reversal of loss on impairment of investments in associated (1,077) - (1,077) -
Gain on disposal of securities for investments (548,154) (617,940) (69,592) (253,387)
(Gain) loss on disposal of investments in associated (7,056) - 1,841 -
Loss on investments write off and capital decrease of subsidiary - - - 10,000
Amortization of discount on debt instruments (1,096,060) (602,735) (1,055,783) (827,706)
Loss on impairment of properties foreclosed 596,639 474,546 482,433 453,779
(Reversal of loss) loss on impairment of other assets (52,770) 128,426 (52,770) 128,426
(Gain) loss on disposal of premises and equipment (7,236) (11,448) 3,694 (628)
Loss on write off of premises and equipment 236,395 37,495 235,940 27,033
Reversal of loss on impairment of premises and equipment - (2,604) - (2,604)
Loss on write off of intangible assets 104,028 - 104,672 -
Loss on impairment of intangible assets 255,438 - 255,438 -
Share of profit from investments using equity method (13,337) (5,944) - -
Dividend income from associated companies 4,650 4,200 - -
Amortization of discount on debentures 2,981 3,083 2,981 3,083
Increase (decrease) in other reserves 984,453 (1,161,258) 918,083 177,541
52,921,978 39,363,851 46,741,383 35,595,053
KASIKORNBANK PUBLIC COMPANY LIMITED AND SUBSIDIARIES
For the years ended 31 December 2011 and 2010
Note Consolidated
2011 2010
The Bank
Thousand Baht
2011 2010
The accompanying notes are an integral part of these financial statements.
STATEMENTS OF CASH FLOWS
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KASIKORNBANK PUBLIC COMPANY LIMITED AND SUBSIDIARIES
For the years ended 31 December 2011 and 2010
Note Consolidated
2011 2010
The Bank
Thousand Baht
2011 2010
Net income from interest (56,491,056) (46,744,445) (50,685,979) (41,848,089)
Dividend income (784,394) (660,739) (1,731,831) (1,459,757)
Proceeds from interest 83,136,173 62,767,596 76,863,242 57,553,280
Interest paid (24,527,249) (13,823,805) (24,666,186) (13,887,666)
Proceeds from dividends 744,608 689,272 1,731,624 1,469,499
Income tax paid (11,039,023) (8,003,348) (8,968,231) (6,288,806)
Income from operations before changes in operating assets
and liabilities 43,961,037 33,588,382 39,284,022 31,133,514
(Increase) decrease in operating assets
Interbank and money market items (assets) (14,201,995) (34,171,635) (13,233,668) (34,108,715)
Investments held for trading 10,184,755 (7,301,588) 10,179,431 (7,293,471)
Loans to customers (140,522,593) (145,137,970) (138,972,123) (142,119,972)
Properties foreclosed 4,384,810 4,755,759 3,511,708 3,288,356
Other assets 3,264,864 (11,216,098) 1,396,029 (9,010,064)
Increase (decrease) in operating liabilities
Deposits 142,192,863 124,544,549 141,631,187 124,164,823
Interbank and money market items (liabilities) 20,276,851 (13,781,927) 21,778,879 (13,009,658)
Liabilities payable on demand (10,023,763) 8,866,303 (10,017,347) 8,867,611
Financial liabilities designated at fair value through profit or loss (4,043,812) 6,156,386 (4,043,812) 6,156,386
Short-term debts issued and borrowings (18,635,546) 21,368,886 (18,621,546) 19,763,597
Other accrued expenses 2,128,719 1,466,780 1,973,326 1,249,475
Other liabilities 17,976,344 25,598,233 (2,155,084) 7,469,271
Net cash provided by (used in) operating activities 56,942,534 14,736,060 32,711,002 (3,448,847)
The accompanying notes are an integral part of these financial statements.
STATEMENTS OF CASH FLOWS
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KASIKORNBANK PUBLIC COMPANY LIMITED AND SUBSIDIARIES
For the years ended 31 December 2011 and 2010
Note Consolidated
2011 2010
The Bank
Thousand Baht
2011 2010
CASH FLOWS FROM INVESTING ACTIVITIES
Proceeds from disposal of available-for-sale investments 153,486,644 259,202,592 131,327,933 235,064,433
Proceeds from redemption of held to maturity debt instruments 8,352,772 17,678,612 415,533 544,964
Proceeds from disposal of general investments 209,317 213,217 209,292 212,217
Proceeds from capital decrease/disposal of investments
in subsidiary company - - 1,976,145 1,467,420
Proceeds from disposal of investments in associated company 48,188 - 495 -
Purchase of available-for-sale investments (157,928,458) (230,420,841) (133,085,002) (205,107,513)
Purchase of held to maturity debt instruments (26,671,366) (32,028,929) (63,375) (373,876)
Purchase of general investments (260,455) (191) (252,155) (191)
Cash paid for capital increases of subsidiary company - - (202,000) (5,000)
Purchase of investments in associated company (28,700) - - -
Proceeds from disposal of premises and equipment 13,751 16,129 1,975 6,447
Purchase of premises and equipment (3,141,366) (5,405,849) (2,342,671) (4,296,724)
Purchase of leasehold (195,511) (111,318) (195,178) (110,988)
Purchase of intangible assets (3,585,191) (3,618,876) (3,488,080) (3,690,137)
Net cash (used in) provided by investing activities (29,700,375) 5,524,546 (5,697,088) 23,711,052
CASH FLOWS FROM FINANCING ACTIVITIES
Decrease in long-term debts issued and borrowings (277,823) (8,496,061) (277,823) (8,496,061)
Increase in non-controlling interests share capital - 501,748 - -
Dividend payments to shareholder 28 (5,983,150) (5,983,150) (5,983,150) (5,983,150)
Dividend paid to non-controlling interests (228,078) (500,012) - -
Net cash used in financing activities (6,489,051) (14,477,475) (6,260,973) (14,479,211)
Net increase in cash 20,753,108 5,783,131 20,752,941 5,782,994
Cash at the beginning of the period 7 32,457,482 26,674,351 32,456,187 26,673,193
Cash at the end of the period 7 53,210,590 32,457,482 53,209,128 32,456,187

The accompanying notes are an integral part of these financial statements.
STATEMENTS OF CASH FLOWS
(Banthoon Lamsam)
Chief Executive Officer and President
(Pow Sarasin)
Vice Chairman
Pol.Gen.
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Note Contents Page
1 General information 85
2 Basis of preparation of the nancial statements 90
3 Impact of severe ooding in Thailand 92
4 New and revised Thai Financial Reporting Standards 92
5 Signicant accounting policies 93
6 Capital requirements 112
7 Supplementary information of cash ows 113
8 Interbank and money market items - net (assets) 114
9 Derivatives 116
10 Investments - net 118
11 Investments in subsidiaries and associated companies - net 124
12 Loans to customers and accrued interest receivables - net 130
13 Troubled debt restructuring 141
14 Allowance for doubtful accounts 146
15 Revaluation allowance for debt restructuring 147
16 Properties foreclosed - net 148
17 Classied assets 150
18 Premises and equipment - net 152
19 Goodwill and other intangible assets - net 156
20 Deferred tax assets and deferred tax liabilities 159
21 Deposits 163
22 Interbank and money market items (liabilities) 164
23 Financial liabilities designated at fair value through prot or loss 166
24 Debts issued and borrowings 166
25 Employee retirement benets 171
26 Share capital and earnings per share 172
27 Reserves 172
28 Dividend payments 172
29 Assets pledged as collateral 173
30 Contingent liabilities and commitments 173
31 Related party transactions and balances 175
32 Benets of directors and executives 185
33 Capital commitments and long-term agreements 186
34 Thai Financial Reporting Standards (TFRS) not yet adopted 187
35 The nancial positions and results of operations differentiated by domestic and foreign business 187
36 Interest income 192
37 Interest expenses 192
38 Fees and service income - net 193
39 Gain on trading and foreign exchange transactions 193
40 Loss on nancial liabilities designated at fair value through prot or loss 194
41 Gain on investments 194
42 Impairment loss on loans and debt securities 195
43 Income tax expense 195
44 Financial risk management 198
45 Fair value of nancial instruments 215
46 Reclassication of accounts 217
NOTES TO THE FINANCIAL STATEMENTS
KASIKORNBANK PUBLIC COMPANY LIMITED AND SUBSIDIARIES
For the years ended 31 December 2011 and 2010
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NOTES TO THE FINANCIAL STATEMENTS
The financial statements issued for Thai statutory and regulary reporting purposes are prepared in the Thai language.
These English language financial statements have been prepared from the Thai language statutory financial
statements, and were approved and authorized for issue by the Audit Committee on 16 February 2012.
1 GENERAL INFORMATION
KASIKORNBANK PUBLIC COMPANY LIMITED, (the Bank), is a registered public company located in the
Kingdom of Thailand and listed on the Stock Exchange of Thailand on 9 February 1976. The registered office of
the Bank is at 1 Soi Rat Burana 27/1, Rat Burana Road, Rat Burana Sub-District, Rat Burana District, Bangkok.
The principal activity of the Bank is commercial banking and the Bank conducts its businesses through a network
of branches covering all parts of Thailand and certain majors cities overseas.
The consolidated financial statements of the Bank consist of the Bank and its subsidiaries. Details of the Banks
subsidiaries are as follows:
% Shareholding of the Bank
Direct and Indirect
31 December 2011 31 December 2010
KASIKORN ASSET MANAGEMENT CO., LTD. (KAsset) 100.00 100.00
KASIKORN RESEARCH CENTER CO., LTD. (KResearch) 100.00 100.00
KASIKORN SECURITIES PCL (KSecurities) 99.99 99.99
KASIKORN LEASING CO., LTD. (KLeasing) 100.00 100.00
KASIKORN FACTORY & EQUIPMENT CO., LTD. (KF&E) 100.00 100.00
Phethai Asset Management Co., Ltd. 100.00 100.00
KHAO KLA Venture Capital Management Co., Ltd. 100.00 100.00
K-SME Venture Capital Co., Ltd. 100.00 100.00
Progress Software Co., Ltd. 100.00 100.00
Progress Plus Co., Ltd. 100.00 100.00
Progress Appraisal Co., Ltd. 100.00 100.00
Progress Gunpai Co., Ltd. 100.00 100.00
KASIKORNBANK PUBLIC COMPANY LIMITED AND SUBSIDIARIES
For the years ended 31 December 2011 and 2010
These notes form an integral part of the financial statements.
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Progress Management Co., Ltd. 100.00 100.00
Progress Facilities Management Co., Ltd. 100.00 100.00

Progress Service Co., Ltd. 100.00 100.00
Progress Land and Buildings Co., Ltd. 100.00 100.00
Progress Storage Co., Ltd. 100.00 100.00
Progress HR Co., Ltd. 100.00 100.00
Progress Service Support Co., Ltd. 100.00 100.00
Progress Collection Co., Ltd. 100.00 100.00
Progress Training Co., Ltd. 100.00 100.00
Progress Multi Insurance Broker Co., Ltd. 100.00 100.00
Thanyathanathavee Co., Ltd. 100.00 100.00
Thanyathamrongkij Co., Ltd. 100.00 100.00
Thanyanithiwattana Co., Ltd. 100.00 100.00
Ruang Khao Phuean Thai Joint Investment Agreement 100.00 100.00
Muangthai Group Holding Co., Ltd. (MTGH) 51.00 51.00
Muang Thai Life Assurance Co., Ltd. (MTL) 38.25 38.25
Muangthai Broker Co., Ltd. (MTB) 49.98 49.98

% Shareholding of the Bank
Direct and Indirect
31 December 2011 31 December 2010
KASIKORN ASSET MANAGEMENT COMPANY LIMITED is a company which is registered in the Kingdom of
Thailand and is located at 400/22 Kasikornbank Building, Floor 6, Phaholyothin Road, Samsennai, Phayathai,
Bangkok. The company's main business is assets and funds management.
KASIKORN RESEARCH CENTER COMPANY LIMITED is a company which is registered in the Kingdom of
Thailand and is located at 400/22 Kasikornbank Building, Floor 2 and 7, Phaholyothin Road, Samsennai,
Phayathai, Bangkok. The companys main business is to support the Bank with research work and public
relations.
KASIKORN SECURITIES PUBLIC COMPANY LIMITED is a company which is registered in the Kingdom of
Thailand and is located at 400/22 Kasikornbank Building, Floor 19, Phaholyothin Road, Samsennai, Phayathai,
Bangkok. The companys main businesses are securities and investment banking.
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KASIKORN LEASING COMPANY LIMITED is a company which is registered in the Kingdom of Thailand and is
located at 400/22 Kasikornbank Building, Floor 17, Phaholyothin Road, Samsennai, Phayathai, Bangkok. The
companys main businesses are leasing and hire purchase.
KASIKORN FACTORY AND EQUIPMENT COMPANY LIMITED (changed its name from KASIKORN FACTORING
COMPANY LIMITED on 25 December 2009) is a company which is registered in the Kingdom of Thailand and is
located at 400/22 Kasikornbank Building, Floor 3, Phaholyothin Road, Samsennai, Phayathai, Bangkok. The
company was established to furnish commercial financial services to businesses, including factoring, finance
leases, operating leases and hire purchase.
Phethai Asset Management Company Limited is a company registered in the Kingdom of Thailand and was
approved by the Bank of Thailand (BoT) on 13 October 1999 to register as an asset management company under
the Ministerial Regulation (B.E. 2541) issued with regard to the provisions of the Asset Management Company Act
(B.E. 2541). The company is located at 400/22 Kasikornbank Building, Floor 4, Phaholyothin Road, Samsennai,
Phayathai, Bangkok and was established with the objective of managing substandard assets transferred from the
Bank.
KHAO KLA Venture Capital Management Company Limited, 100% held by KASIKORN ASSET MANAGEMENT
COMPANY LIMITED, is a company which is registered in the Kingdom of Thailand and is located at 400/22
Kasikornbank Building, Floor 14, Phaholyothin Road, Samsennai, Phayathai, Bangkok. The companys main
business is securities investment management.
K-SME Venture Capital Company Limited is a company which is registered in the Kingdom of Thailand and is
located at 400/22 Kasikornbank Building, Floor 14, Phaholyothin Road, Samsennai, Phayathai, Bangkok. The
companys main business is venture capital.
Progress Software Company Limited is a company which is registered in the Kingdom of Thailand and is located
at 306 Suapa Road, Pomprab, Pomprab-satrupai, Bangkok. The companys main business is to render the
service of designing computer program, and training in the use of hardware and software.
Progress Plus Company Limited is a company which is registered in the Kingdom of Thailand and is located at
306 Suapa Road, Pomprab, Pomprab-satrupai, Bangkok. The companys main businesses are to deal in the
business of agency/brokerage sales of inventories and/or service, contractor, particularly office stationery,
printing matters and other goods.
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Progress Appraisal Company Limited is a company which is registered in the Kingdom of Thailand and is located
at 252, Phaholyothin Road, Samsennai, Phayathai, Bangkok. The companys main business is to appraise
assets.
Progress Gunpai Company Limited is a company which is registered in the Kingdom of Thailand and is located at
47/7, Kasikornbank Building, Floor 3, Mu 3, Tambon Ban Mai, Pak Kret District, Nontaburi. The companys main
businesses are to provide transportation service of cash and valuable assets to the Bank, including cash count
service, packing and change of cash to Automatic Teller Machines.
Progress Management Company Limited is a company which is registered in the Kingdom of Thailand and is
located at 252/9 Muang Thai-Phatra Tower 1, Floor 5, Ratchadapisek Road, Huaykwang, Huaykwang, Bangkok.
The companys main business is engaged as the custodian and management of assets, received from debt
settlement of the Bank including related parties assets which have been transferred in, in order to keep these
assets in good condition for sale or rent.
Progress Facilities Management Company Limited is a company which is registered in the Kingdom of Thailand
and is located at 400/22 Kasikornbank Building, Floor 9, Phaholyothin Road, Samsennai, Phayathai, Bangkok.
The companys main business is to provide building management services to the Bank and related parties.
Progress Service Company Limited is a company which is registered in the Kingdom of Thailand and is located at
400/22 Kasikornbank Building, Floor 9, Phaholyothin Road, Samsennai, Phayathai, Bangkok. The companys main
business is to provide drivers, security guards, cleaners and other related services for the Bank and related parties.
Progress Land and Buildings Company Limited is a company which is registered in the Kingdom of Thailand and
is located at 252/9 Muang Thai-Phatra Tower 1, Floor 5, Ratchadapisek Road, Huaykwang, Huaykwang,
Bangkok. The company was established to receive, manage and sell properties that have been foreclosed as
well as the premises of Phatra Thanakit Public Company Limited.
Progress Storage Company Limited is a company which is registered in the Kingdom of Thailand and is located
at 400/22 Kasikornbank Building, Floor 9, Phaholyothin Road, Samsennai, Phayathai, Bangkok. The companys
main business is to provide inventory management services, used as collateral for bank loans.
Progress HR Company Limited is a company which is registered in the Kingdom of Thailand and is located at
1019/15 Kasikornbank Building, Sanampao Branch, Floor 2-3, Phaholyothin Road, Samsennai, Phayathai,
Bangkok. The company main business is to provide outsourced employee services to the Bank and related
parties.
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Progress Service Support Company Limited is a company which is registered in the Kingdom of Thailand and is
located at 47/7, Kasikornbank Building, Floor 9, Mu 3, Tambon Ban Mai, Pak Kret District, Nontaburi. The
companys main business is to provide information relating the Banks products and services through customer
relationship channels, including selling and marketing via telephone banking.
Progress Collection Company Limited is a company which is registered in the Kingdom of Thailand and is
located at 1 Kasikornbank Building, Rat Burana Main Branch, Floor 2-3, Soi Rat Burana 27/1, Rat Burana Road,
Rat Burana Sub-District, Rat Burana District, Bangkok. The companys main businesses are collection and debt
restructuring for consumer and corporate loans of the Bank and its subsidiaries.
Progress Training Company Limited is a company which is registered in the Kingdom of Thailand on 9 April 2009,
and is located at 1 Kasikornbank Building, Floor 12, Soi Rat Burana 27/1, Rat Burana Road, Rat Burana Sub-
District, Rat Burana District, Bangkok. The companys main business is offering of training services to develop
the skills of its employees of the Bank and its subsidiaries.
Progress Multi Insurance Broker Company Limited is a company which is registered in the Kingdom of Thailand
on 16 September 2010, and is located at 400/22 Kasikornbank Building, Floor 17, Phaholyothin Road,
Samsennai, Phayathai, Bangkok. The companys main business is commission from casualty insurance.
Thanyathanathavee Company Limited is a company which was registered in the Kingdom of Thailand on
11 November 2009, and is located at 1 Parking Building Floor 5, Soi Rat Burana 27/1, Rat Burana Road,
Rat Burana Sub-District, Rat Burana District, Bangkok. The companys main business is investment in other
companies.
Thanyathamrongkij Company Limited is a company which was registered in the Kingdom of Thailand on
11 November 2009, and is located 1 Parking Building Floor 5, Soi Rat Burana 27/1, Rat Burana Road, Rat Burana
Sub-District, Rat Burana District, Bangkok. The company's main business is investment in other companies.
Thanyanithiwattana Company Limited is a company which was registered in the Kingdom of Thailand on
12 November 2009, and is located at 1 Parking Building Floor 5, Soi Rat Burana 27/1, Rat Burana Road,
Rat Burana Sub-District, Rat Burana District, Bangkok. The company's main business is investment in other
companies.
Ruang Khao Phuean Thai Joint Investment Agreement was agreed between Thanyathanathavee Company
Limited and Thanyathamrongkij Company Limited on 12 November 2009, pursuant to the regulations under the
Life Insurance Act B.E. 2535 as amended. The objective of this agreement is investment in other companies.
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Muangthai Group Holding Company Limited (changed its name from Muangthai Fortis Holding Company Limited
on 31 July 2009) is a company which was registered in the Kingdom of Thailand on 11 August 1999 and is
located at Muang Thai-Phatra Complex, Tower A, Floor 5, 252/9, Ratchadapisek Road, Huaykwang, Huaykwang,
Bangkok. The companys main business is investment in other companies.
Muang Thai Life Assurance Company Limited is a company which was registered in the Kingdom of Thailand on
1 February 1951 and is located at 250 Ratchadapisek Road, Huaykwang, Huaykwang, Bangkok. The companys
main business is providing life insurance.
Muangthai Broker Company Limited is a company which was registered in the Kingdom of Thailand on 12 March
2008, and is located at Muang Thai-Phatra Complex, Tower A, Floor 5, 252/9, Ratchadapisek Road, Huaykwang,
Huaykwang, Bangkok. The companys main business is commission from life insurance.
2 BASIS OF PREPARATION OF THE FINANCIAL STATEMENTS
a) Statement of compliance
The financial statements are prepared in accordance with Thai Financial Reporting Standards (TFRS);
guidelines promulgated by the Federation of Accounting Professions (FAP), applicable rules and regulations
of the Thai Securities and Exchange Commission (SEC) and prescribed by the Bank of Thailand (BoT)
notification number SOR NOR SOR 11/2553, directive dated 3 December 2010, regarding the Preparation
and announcement of the financial statements of commercial banks and holding companies which are parent
company of group of companies offering financial services. See Note 46 for reclassification of accounts for
financial statements for the year ended 31 December 2010, for comparative purpose.
b) Basis of measurement
The financial statements have been prepared on the historical cost basis except the following material items
in the statements of financial position:
- derivative financial instruments are measured at fair value;
- financial instruments at fair value through profit or loss are measured at fair value;
- available-for-sale financial assets are measured at fair value;
- premises and equipment are measured at revalued amounts;
- investment properties are measured at fair value.
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c) Presentation currencies
The financial statements are prepared and presented in Thai-Baht. All financial information presented in
thousand Baht has been rounded in the notes to the financial statements to the nearest million unless
otherwise stated.
d) Use of estimates and judgements
The preparation of financial statements in conformity with TFRS requires management to make judgements,
estimates and assumptions that affect the application of policies and reported amounts of assets, liabilities,
income and expenses. Actual results may differ from these estimates.
Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates
are recognised in the period in which estimates are revised and in any future period affected.
Information about significant of estimation uncertainty and critical judgements in applying accounting policies
that have the most significant effect on the amount recognised in the financial statements are described in
note 4 significant accounting policies and in the following notes:

Note 3 Impact of severe flooding in Thailand
9 Derivatives
10 Investments - net
13 Troubled debt restructuring
14 Allowance for doubtful accounts
15 Revaluation allowance for debt restructuring
16 Properties foreclosed - net
18 Premises and equipment - net
19 Goodwill and other intangible assets - net
20 Deferred tax assets and deferred tax liabilities
23 Financial liabilities designated at fair value
25 Employee retirement benefits
30 Contingent liabilities and commitments
43 Income tax expense
44 Financial risk management
45 Fair value of financial instruments
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3 IMPACT OF SEVERE FLOODING IN THAILAND
Due to the recent flooding the Bank of Thailand has implemented measures requesting banks to provide support
to their impacted customers, where the customers account status is Pass or Special Mention. Such measures
are set out in Notification For Nor Sor. (23) Wor. 1564/2554 issued on 19 October 2011.
Customers have been granted relief under the measures referred to above has loans outstanding balances as of
31 December 2011 amounting to Baht 86,542 million. The Bank has performed an assessment and already
provided allowance for doubtful accounts to serve for any impact incurred which is not material to the financial
statements.

4 NEW AND REVISED THAI FINANCIAL REPORTING STANDARDS
During 2010 and 2011, the FAP issued the following new and revised Thai Financial Reporting Standards (TFRS)
relevant to the Bank and its subsidiaries operations and effective for accounting periods beginning on or after
1 January 2011. The Bank and its subsidiaries have early adopted some TFRS for the preparation of financial
statements in 2010 and have applied the following TFRS from 1 January 2011 :
TFRS Topic
TAS 1 (Revised 2009) Presentation of Financial Statements
TAS 24 (Revised 2009) Related Party Disclosures
TAS 34 (Revised 2009) Interim Financial Reporting
FAPs announcement 17/2554 Transitional Procedures for other Long-term Employee Benefits
FAPs announcement 18/2554 Accounting Guidance on Revaluation of Assets
From 1 January 2011, the Bank and its subsidiaries have adopted TAS 1 (Revised 2009) Presentation of Financial
Statements. Under the revised standard, a set of financial statements comprises:
x Statement of financial position;
x Statement of comprehensive income;
x Statement of changes in equity;
x Statement of cash flows; and
x Notes to the financial statements.
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As a result, the Bank and its subsidiaries present all owner changes in equity in the statement of changes in
equity and all non-owner changes in equity in the statement of comprehensive income. Previously, all such
changes were included in the statement of changes in equity.
Comparative information has been re-presented so that it also is in conformity with the revised standard, see Note
46. Since the change in accounting policy only impacts presentation aspects, there is no impact on reported
profit or earnings per share.
In addition to the above new and revised TFRS, during 2010 the FAP has issued a number of other TFRS which
are expected to be effective for financial period beginning on or after 1 January 2013 and have not been adopted
in the preparation of these financial statements. These new and revised TFRS are disclosed in Note 34.

5 SIGNIFICANT ACCOUNTING POLICIES
5.1 Basis of consolidation
The consolidated financial statements relate to the Bank and its subsidiaries and the Banks interests in
associates.
Business combinations
The Bank and subsidiaries apply the acquisition method for all business combinations other than those with
entities under common control.
Business combinations are accounted for under the purchase method. The cost of an acquisition is
measured at the fair value of the assets transferred, equity securities issued and identifiable liabilities
assumed at the date of exchange.
Control is the power to govern the financial and operating policies of an entity so as to obtain benefits from
its activities. In assessing control, the Bank and subsidiaries takes into consideration potential voting rights
that currently are exercisable.

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Goodwill in a business combination
Goodwill in a business combination represents the excess of the cost of acquisition over the fair value of the
Banks share of the identifiable net assets acquired. Negative goodwill in a business combination
represents the excess of the fair value of the Banks share of the identifiable net assets acquired over the
cost of acquisition.
- goodwill and negative goodwill, carried in the financial statements that arose from a business
combination for which the agreement date was before 1 January 2008, are stated at cost less
accumulated amortisation as of 31 December 2007 and accumulated allowance for impairment.
- goodwill arising from a business combination for which the agreement date begins on or after
1 January 2008 to 31 December 2009, are stated at cost less accumulated allowance for impairment.
Negative goodwill is recognised as income in the statement of comprehensive income in the year of
the business combination.
Subsidiaries
Subsidiaries are entities controlled by the Bank and its subsidiaries. Control exists when the Bank and
subsidiaries has the power, directly or indirectly, to govern the financial and operating policies of an entity so
as to obtain benefits from its activities. The financial statements of subsidiaries are included in the
consolidated financial statements from the date that control commences until the date that control ceases.
The accounting policies of subsidiaries have been changed where necessary to align them with the policies
adopted by the Bank.
Losses applicable to non-controlling interests in a subsidiary are allocated to non-controlling interests even
if doing so causes the non-controlling interests to have a deficit balance.
Associates
Associates are those entities in which the Bank and subsidiaries has significant influence, but not control,
over the financial and operating policies. Significant influence is presumed to exist when the Bank and
subsidiaries holds between 20% and 50% of the voting power of another entity.
Investments in associates are accounted for in the consolidated financial statements using the equity
method and are recognised initially at cost. The cost of the investment includes transaction costs.
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The consolidated financial statements include the Bank and subsidiaries share of profit or loss and other
comprehensive income from the date that significant influence commences until the date that significant
influence ceases. When the Bank and subsidiaries share of losses exceeds its interest in an associate, the
Bank and subsidiaries carrying amount is reduced to nil and recognition of further losses is discontinued
except to the extent that the Bank and subsidiaries has incurred legal or constructive obligations or made
payments on behalf of the associate.
Transactions eliminated on consolidation
Intra-group balances and transactions, and any unrealised income or expenses arising from intra-group
transactions, are eliminated in preparing the consolidated financial statements. Unrealised gains arising from
transactions with associates are eliminated against the investment to the extent of the Bank and subsidiaries
interest in the investee. Unrealised losses are eliminated in the same way as unrealised gains, but only to
the extent that there is no evidence of impairment.
The consolidated and the Bank only financial statements include the accounts of all branches; domestic and
outside Thailand. Interbranch transactions have been eliminated.
5.2 Cash
Cash represent cash in hand and cash items in the process of collection.
The Bank recognised such items on this financial statements by Settlement Date method.
5.3 Investments
Investments in debt and equity securities
Debt securities and marketable equity securities held for trading are classified as trading investments and
are stated at fair value, with any resultant gain or loss being recognised in the statements of comprehensive
income.
Debt securities for which the Bank and its subsidiaries have the positive intent and ability to hold to maturity
are classified as held-to-maturity investments. Held-to-maturity investments are stated at amortised cost,
less any impairment losses. The difference between the acquisition cost and redemption value of such debt
securities is amortised using the effective interest rate method over the period to maturity.
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Debt securities and marketable equity securities, other than those securities held for trading or intended to
be held to maturity, are classified as available-for-sale investments. Available-for-sale investments are,
subsequent to initial recognition, stated at fair value, and changes on available-for-sale monetary items, are
recognised directly in equity and other comprehensive income. Where these investments are interest-
bearing, interest calculated using the effective interest method is recognised in profit or loss.
Equity securities which are not marketable classified as general investment are stated at cost less any
impairment losses.
Investments in marketable equity securities classified as trading investments and available-for-sale
investments are stated at fair value based on the last Stock Exchange of Thailand (SET) bid prices as of the
reporting date.
Investments in marketable unit trusts classified as trading investments and available-for-sale investments are
stated at fair value based on the net asset value as of the reporting date.
Investments in government securities and state enterprises securities guaranteed by the government,
classified as trading investments and available-for-sale investments, are stated at fair value based on the
Thai Bond Market Association Government Bond Yield Curve as of the reporting date. State enterprises
securities not guaranteed by the government and private debt instruments are stated at fair value based on
bid prices from the Thai Bond Market Association as of reporting date. If not available, the Government
Bond Yield for the same period, adjusted by an appropriate risk premium, is used.
Investments in receivables
Investments in receivables are stated at acquisition cost after deducting the allowance for impairment.
When debt restructuring is required, the balance is recorded as a loan at fair value, in accordance with the
transfer of financial asset accounting procedure. The difference between the book value and the fair value
is recognised as a gain or loss on transfer of financial assets in the statements of comprehensive income.
Investments recognition
The Bank recognised and eliminated such items on this financial statements by Settlement Date method.
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Revenue recognition
Interest income is recognised on an accrual basis. Dividend income from investment is recognised on
an accrual basis at the date which the Bank earns the rights to receive the dividend. Gains or losses on
sales of securities are recognised in profit or loss upon disposal. Interest income from investments in
receivables is recognised by using the effective yield method.
Disposal of investments
On disposal of an investment, the difference between net disposal proceeds and the carrying amount together
with the associated gain or loss that was reported in equity is recognised in the statements of comprehensive
income.
On disposal of part of its holding of a particular investment, the deemed cost of the part sold is determined
using the weighted average method applied to the carrying value of the total holding of the investment.
5.4 Investments in subsidiaries and associates
Investments in subsidiaries and associates in the separate financial statements of the Bank are accounted
for using the cost method less allowance for impairment. Investments in associates in the consolidated
financial statements are accounted for using the equity method.
5.5 Loans
Except in the case of loans effected through overdraft agreements, loans represent only principal amounts.
Unearned discounts received in advance are presented as a reduction in loans.
The Bank recognised and eliminated such items on this financial statements by Settlement Date method.
Impairment
An impairment review of investments is carried out when there is a factor indicating that an investment might
be impaired. Losses on impairment for all classifications of investments are charged to the statements of
comprehensive income.
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5.6 Allowance for doubtful accounts
The Bank and certain subsidiaries which are credit institutions or asset management company make
allowances for doubtful accounts that are determined through methods based on the Bank of Thailands
regulations and the Banks estimated loan loss. The allowance for non-performing loans has been
specifically determined by the nature of loans and the relevant factors such as payment ability, collateral,
historical loss and estimated loss, etc. The allowance for performing loans has been assessed based upon
general relevant factors such as historical loss, credit risk, economic conditions and management
experience, etc. For corporate loans, the allowance is determined on a case by case basis while the
allowance for retail loans is determined on a portfolio basis for portfolios with similar risk characteristics.
Based on BoTs regulations, the Bank and certain subsidiaries which are credit institutions or asset
management company have classified their loan portfolios into six categories, primarily based on the non-
accrual period. For loans classified as pass and special-mention, the calculation of allowances for doubtful
accounts is based on the regulatory minimum percentage requirement, taking into consideration the
collateral value, where the collateral type and date of the latest appraisal are qualifying factors. For loans
classified as sub-standard, doubtful and doubtful of loss, the allowances on these accounts will be set at
100 percent for the difference between the outstanding book value of the debt and the present value of
future cashflows expected to be received or the expected proceeds from the disposal of collateral in
accordance with the BoTs regulations.
Allowance for doubtful accounts of the factoring subsidiary which has credit risk guarantee with other
insurance companies is established in accordance with the Bank of Thailands notification.
Allowance for doubtful accounts established during the year are recognised as bad debt and doubtful
accounts expense in the statements of comprehensive income. Bad debt recovery is recognised as income
and is presented net of bad debt and doubtful accounts expense in the statements of comprehensive
income.
The life insurance subsidiary has allowance for doubtful accounts based on the estimated loss that may
incurred in collection of the premium due, determined by collection experience, review of premium due
aging and value of collateral held against each receivable.
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5.7 Troubled debt restructuring
The Bank and the asset management subsidiary record foreclosed assets acquired from troubled debt
restructuring at fair value up to the legal claim for the debt, including interest receivable. Where
restructuring a loan involves modification of its terms, the present value of the expected future cash
collections is calculated by using discount rates equivalent to the market rates of interest at the time of
restructuring. The difference between the present value of the future cash flows expected to be received
and the outstanding balances of investment in loans is recorded in the revaluation allowance for debt
restructuring. This revaluation allowance for debt restructuring is amortised to the statement of
comprehensive income according to the amounts received over the remaining period of the
debt-restructuring contracts except for restructured loans with a high probability of default on their
contractual obligations and agreement. In this latter case, the Bank will stop recognising to the statements
of comprehensive income. The recognition in the statements of comprehensive income occurs when such
risk is eliminated.
5.8 Properties foreclosed
Properties foreclosed are recorded at the lower of market value or the amount of the legal claim on the
related debt, including interest receivable. The market value is estimated by using the latest appraisal value
after deduction of estimated disposal expenses and holding cost.
Losses on impairment are charged to the statements of comprehensive income. Gains or losses on disposal
of properties foreclosed are recorded as other operating income or other expenses upon disposal.
5.9 Premises and equipment and depreciation
Recognition and measurement
Owned assets
Land and buildings are stated at their revalued amounts. The revalued amount is the fair value determined
on the basis of the propertys existing use at the date of revaluation less any subsequent accumulated
depreciation and impairment losses. Equipment are stated at cost less accumulated depreciation and
impairment losses.
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Cost includes expenditure that is directly attributable to the acquisition of the asset, any other costs directly
attributable to bringing the assets to a working condition for their intended use, the costs of dismantling and
removing the items and restoring the site on which they are located, and capitalised borrowing costs.
Purchased software that is integral to the functionality of the related equipment is capitalised as part of that
equipment.
When parts of an item of premises and equipment have different useful lives, they are accounted for as
separate items of premises and equipment.
Gains and losses on disposal of an item of premises and equipment are determined by comparing the
proceeds from disposal with the carrying amount of premises and equipment, and are recognised net within
other income and other expense in the statements of comprehensive income. When revalued assets are
sold, the amounts included in the revaluation reserve are transferred to retained earnings.
Revalued assets
Revaluation of land and buildings is performed by independent professional valuers according to the Bank
of Thailands criteria with sufficient regularity to ensure that the carrying amount of these assets does not
differ materially from that which would be determined using fair values at the reporting date.
Any increase in value, on revaluation, is recognised in other comprehensive income and presented in the
appraisal surplus on asset revaluation in equity unless it offsets a previous decrease in value recognised
loss in the statements of comprehensive income in respect of the same asset.
A decrease in value is recognised in the statements of comprehensive income to the extent it exceeds an
increase previously recognised in other comprehensive income in respect of the same asset.
The appraisal surplus on asset revaluation is utilised by reference to the difference between depreciation
based on the revalued carrying amount of the asset and depreciation based on the assets original cost and
transferred directly to retained earnings.
Upon disposal of a revalued asset, any remaining related appraisal surplus on asset revaluation is
transferred directly to retained earnings and is not taken into account in calculating the gain or loss on
disposal.
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Leased assets
Leases in terms of which the Bank and its subsidiaries substantially assumes all the risk and rewards of
ownership are classified as finance leases. Equipment acquired by way of finance leases is capitalised at
the lower of its fair value and the present value of the minimum lease payments at the inception of the lease,
less accumulated depreciation and impairment losses. Lease payments are apportioned between the
finance charges and reduction of the lease liability so as to achieve a constant rate of interest on the
remaining balance of the liability. Finance charges are charged directly to the statements of comprehensive
income.
Subsequent expenditure
Subsequent expenditure relating to an item of premises and equipment is added to the carrying amount of
the asset when it is probable that the future economic benefits embodied within the part will flow to the Bank
and its subsidiaries. The other subsequent expenditure is recognised in expenses as incurred.
Depreciation
Depreciation is calculated based on the depreciable amount, whish is the cost of and asset, or other amount
substituted for cost, less its residual value.
Depreciation is charged to the statements of comprehensive income on a straight-line basis over the
estimated useful lives of each item of premises and equipment.
Depreciation on buildings acquired before July 1996 is computed using the declining balance method.
Depreciation on buildings acquired after July 1996 and on equipment is computed using the straight-line
method. The estimated useful lives are as follows:
Buildings 20-50 years
Buildings on rented land over rental contract
Equipment 5-15 years
Depreciation methods, useful lives and residual values are reviewed at each financial year-end and adjusted
if appropriate. No depreciation is provided on freehold land or assets under construction
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5.10 Goodwill and intangible assets
Goodwill
Goodwill that arises upon the acquisition of subsidiaries is included in goodwill and intangible assets. The
measurement of goodwill at initial recognition is described in note 5.1. Subsequent to initial recognition,
goodwill is measured at cost less accumulated impairment losses.
Other intangible assets
Other intangible assets and have finite useful lives are measured at cost less accumulated amortisation and
accumulated impairment losses.
Subsequent expenditure
Subsequent expenditure is capitalised only when it increases the future economic benefits embodied in the
specific asset to which it relates. The other subsequent expenditure is recognised in expenses as incurred.
Amortisation
Amortisation is charged to the statements of comprehensive income on a straight-line basis over the
estimated useful lives of intangible assets, other than goodwill, from the date that they are available for use,
since this most closely reflects the expected pattern of consumption of the future economic benefits
embodied in the asset, unless such lives are indefinite. Intangible assets with an indefinite useful life are
systematically tested for impairment at each reporting date. Other intangible assets are amortised from the
date they are available for use. The estimated useful lives are as follows
Software licenses 5-15 years
Deferred underwriting license fee and deferred stock exchange membership fee 5 years
Amortisation methods, useful lives and residual values are reviewed at each financial year-end and adjusted
if appropriate.
5.11 Leasehold
Leasehold is presented at cost net accumulated amortisation. The amortisation is calculated using the
straight-line method over the lease periods.
5.12 Investment Property
Investment property consists of buildings and areas for rent of the Bank and subsidiaries. Investment
property is measured at cost on initial recognition and subsequently at fair value and is presented as part of
other assets. Changes in fair value are recognised in the statements of comprehensive income.
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5.13 Impairment
The carrying amounts of the Bank and subsidiaries assets are reviewed at each reporting date to determine
whether there is any indication of impairment. If any such indication exists, the assets recoverable amounts
are estimated. For goodwill and intangible assets that have indefinite useful lives or are not yet available for
use, the recoverable amount is estimated each year at the same time.
An impairment loss is recognised if the carrying amount of an asset or its cash-generating unit exceeds its
recoverable amount. The impairment loss is recognised in the statements of comprehensive income unless it
reverses a previous revaluation credited to equity, in which case it is charged to equity and other
comprehensive income.
When a decline in the fair value of an available-for-sale financial asset has been recognised directly in equity
and other comprehensive income and there is objective evidence that the value of the asset is impaired, the
cumulative loss that had been recognised directly in equity and other comprehensive income is recognised
in the statements of comprehensive income even though the financial asset has not been derecognised.
The amount of the cumulative loss that is recognised in the statements of comprehensive income is the
difference between the carrying amount and current fair value, less any impairment loss on that financial
asset previously recognised in the statements of comprehensive income.
Calculation of recoverable amount
The recoverable amount of held-to-maturity securities and receivables carried at amortised cost is
calculated as the present value of the estimated future cash flows discounted at the original effective interest
rate. Receivables with a short duration are not discounted.
The recoverable amount of available-for-sale financial assets is calculated by reference to the fair value.
The recoverable amount of a non-financial asset is the greater of the assets value in use and fair value less
costs to sell. In assessing value in use, the estimated future cash flows are discounted to their present value
using a pre-tax discount rate that reflects current market assessments of the time value of money and the
risks specific to the asset. For an asset that does not generate cash inflows largely independent of those
from other assets, the recoverable amount is determined for the cash-generating unit to which the asset
belongs.
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An impairment loss in respect of goodwill is not reversed. Impairment losses recognised in prior periods in
respect of other non-financial assets are assessed at each reporting date for any indications that the loss
has decreased or no longer exists. An impairment loss is reversed if there has been a change in the
estimates used to determine the recoverable amount. An impairment loss is reversed only to the extent that
the assets carrying amount does not exceed the carrying amount that would have been determined, net of
depreciation or amortisation, if no impairment loss had been recognised.
5.14 Interest-bearing liabilities
Interest-bearing liabilities are recognised initially at fair value less attributable transaction charges.
Subsequent to initial recognition, interest-bearing liabilities are stated at amortised cost with any difference
between cost and redemption value being recognised in the statements of comprehensive income over the
period of the borrowings on an effective interest basis.
The Bank recognised and eliminated such items on this financial statements by Settlement Date method.
5.15 Provisions
A provision is recognised in the statement of financial position when the Bank has a present legal or
constructive obligation as a result of a past event that can be estimated reliably, and it is probable that an
outflow of economic benefits will be required to settle the obligation. Provisions are determined by
discounting the expected future cash flows at a pre-tax rate the reflects current market assessments of the
time value of money and the risks specific to the liability. The unwinding of the discount is recognised as
finance cost.
Provisions for commitments not recognised in the statements of financial position relate to credit risk
transactions ie., Avals on bills, Acceptances, Letters of Indemnity - Borrowing, Other Guarantees and Letters
of Credit, etc. A provision is recognised when the transactions relate to loans that are classified as sub-
standard, doubtful, doubtful of loss and loss assets. The provisions have been specifically determined by
using the same rate as the allowance for doubtful accounts on each of those loans.
Reversals of impairment
An impairment loss in respect of a financial asset is reversed if the subsequent increase in recoverable
amount can be related objectively to an event occurring after the impairment loss was recognised in the
statements of comprehensive income. For financial assets carried at amortised cost, the reversal is
recognised in the statements of comprehensive income. For available-for-sale financial assets, the reversal
is recognised in other comprehensive income.
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5.16 Life policy reserve
a) The life policy reserve represents the accumulated total liability for policies in force on the reporting date.
The life policy reserve is calculated according to the procedures prescribed by the Regulation on Life
Assurance Policy Reserve as promulgated by the Ministry of Commerce on 23 November 2001, and is
based on current assumptions.
The main assumptions used relate to mortality and interest rate. The life insurance subsidiary uses mortality
tables and interest rates as announced by the Office of Insurance Commission, increased with a margin for
risk.
b) For accident and group insurance, unearned premium reserve is set aside at the full amount of unearned
premium.
5.17 Benefit payments to life policies
Benefit payments to life policies are recorded when notices of the claims are received or when policies reach
maturity.
5.18 Derivatives
Trading Derivatives: Trading derivatives are carried at fair value which is determined based upon liquid
(observable) market prices, reference to exchange traded prices, broker/dealer quotations, prices of other
similar transactions or prices derived by using a valuation technique incorporating observable market data
which is adjusted with counterparty credit risk and other risks to reflect liquidity and future operational cost.
The changes in fair value of both realized and unrealized gains or losses are recognised in the statements of
comprehensive income as part of gain on trading and foreign exchange transactions against assets or
liabilities in the statements of financial position so that the derivative assets/liabilities represent their fair
value at the reporting date.
Hedging Derivatives: The Bank manages its banking exposures to market rate movements through the use
of derivatives, including interest rate swaps, interest rate future and forward exchange contracts. Gains or
losses resulting from the changes in fair values of contracts are recognised in accordance with the standard
accounting treatment for income or expenses on hedged items as follows:
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1. Where hedged items are carried at fair value, hedging instruments are carried at fair value
consistently.
2. Where hedged items are carried on an accrual basis, then hedging instruments carry the accrual
consistently.
The Bank recognised and eliminated such items on this financial statements by Trade Date method.
5.19 Hybrid Instrument
Hybrid Instruments: include a non-derivative host contract and an embedded derivative. The host contract
shall be accounted for under the classification of the host contract. An embedded derivative shall be
separated from the host contract and accounted for as a derivative which is carried at fair value, if and only
if:
1. The economic characteristics and risks of the host contract and the embedded derivative are not
closely related;
2. A separate instrument with the same terms as the embedded derivative would meet the definition
of a stand-alone derivative; and
3. The hybrid instrument is not recognised at fair value through the statements of comprehensive
income.
If an embedded derivative is not separated, the hybrid instrument shall be accounted for under the
classification of the host contract.
Changes in the fair value of separated embedded derivatives are recognised in the statements of
comprehensive income.
Structured Note: is a hybrid instrument, which includes deposit or borrowing transaction and embedded
derivative. The Banks management approach with regard to the accounting and assessment of fair value of
deposit and borrowing transactions with embedded derivatives (structured note) are consistent with those of
International Accounting Standard No. 39 (IAS 39) and the BoT notification number SOR NOR SOR 2/2554,
dated 24 June 2011, titled Permission for Commercial Banks to Undertake Deposit or Borrowing
Transactions with Embedded Derivatives, which requires commercial banks to apply IAS 39 to structured
note products. The Bank has an option to classify the structured note as financial liabilities designated at
fair value through profit or loss when
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1. It eliminates or significantly reduces a measurement or recognition inconsistency that would
otherwise arise from measuring assets or liabilities or recognising the gains and losses on them
on a different basis; or
2. It is a management tool for risk management and investment, in accordance with
- Documented risk management or investment strategy
- Group of financial assets or financial liabilities managed and their performance evaluated on
a fair value basis; and
3. It relates to financial instruments containing one or more embedded derivatives that significantly
modify the cash flows resulting from those financial instruments and meets the above criteria for
separation of the embedded derivative from the host contract.
Changes in the fair value of financial liabilities designated at fair value through profit or loss are recognised
in the statements of comprehensive income as gain or loss on financial liabilities designated at fair value
through profit or loss with the corresponding entry to liabilities in the statements of financial position. The fair
value designation, once made, is irrevocable.
The Bank will comply with requirements of hybrid instrument if the Bank does not choose on criteria for fair
value through profit or loss upon designation are not met.
Day One Profit or Loss: Gains or losses from trading derivatives are recognised at inception in the
statements of comprehensive income when the fair value of those derivatives are determined based upon
observable market data or supported by comparison to other observable market transactions, or based
upon a valuation technique incorporating observable market data. The Bank amortizes initial gains or losses
on trading transactions on a straight-line basis or on an effective interest rate basis over the life of the
contract when the fair value of those trading derivatives are based upon unobservable market data or when
they gains or losses on hybrid instruments. The unamortised gains or losses are recognised in the
statements comprehensive of income when the market data becomes observable.
The Bank recognised and eliminated such items on this financial statements by Settlement Date method.
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5.20 Employee benefits
Provident fund
The Bank established a provident fund under the Provident Fund Act (B.E. 2530), and registered this Fund
with the Ministry of Finance on 16 August 1994. According to the Funds Articles, every employee is entitled
to apply for membership, and each member must contribute to the Fund at the rate of 3% of their basic
salary, while the Bank contributes an additional 3.0% - 4.5%. Upon termination of employment, employees
are entitled to receive this benefit except when terminated without compensation.
Provision for retirement benefits
Under the labor laws and the Bank and its subsidiaries employment policy, all employees are entitled to
severance pay upon retirement.
The Bank and its subsidiaries determines the net obligation in respect of defined retirement by using
historical data in estimating the amount of future benefits that employees have earned in return for their
service in the current and prior periods. The discount rate is determined by reference to market yields on
high quality government bonds. The provision for retirement benefit is calculated by professional actuary
using The Projected Unit Credit Method and presented as part of provision.
The Bank and its subsidiaries recognise all acturial gains and losses in other comprehensive income and all
expenses related to provision for retirement benefits are recognized as personnel expenses in the statement
of comprehensive income.
Short-term employee benefits
Short-term employee benefits are expensed as the related service is provided.
A liability is recognised for the amount expected to be paid under short-term cash bonus or profit-sharing
plans if the Bank and subsidiaries have a present legal or constructive obligation to pay this amount as a
result of past service provided by the employee, and the obligation can be estimated reliably.
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5.21 Recognition of income
Interest and discount income on loans are recognised on an accrual basis, except when interest payments
are in arrears for more than three months when, regardless of collateral, the cash basis is adopted.
In compliance with the BoTs regulation, the Bank reverses accrued interest receivable on loans for which
repayments are more than three months in arrears.
The asset management subsidiary recognises interest income on investments in receivables and loans on a
cash basis.
Income from factoring business is recognised on an accrual basis.
The lease income of subsidiaries is recognised as follows:
- Income under finance lease agreements is recognised on the basis of installment payments due by
using the effective interest rate method, calculated from the balance of the net investment in each
installment. When installment payments are in arrears for more than three months, the cash basis is
adopted.
- Income under operating lease agreements is recognised on the basis of installment payments due.
When installment payments are in arrears for more than three months, the cash basis is adopted.
Premium income is recognised as income when underwriting of the insurance is approved. Premium due
and uncollected at the reporting date is recognised as income only if the policy is still in force, and is
calculated based on the persistency rate.
5.22 Recognition of interest expense
Interest expense is recognised on an accrual basis.
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5.23 Income tax
Income tax expenses for the year comprises current and deferred tax. Current and deferred tax are
recognised in profit or loss except to the extent that it relates to items recognised directly in equity, in which
case it is recognised in equity or in other comprehensive income.
Current tax
Current tax is the expected tax payable on the taxable income or loss for the year, using tax rates enacted
or substantively enacted at the reporting date, and any adjustment to tax payable in respect of previous
years.
Deferred tax
Deferred tax is recognised in respect of temporary differences between the carrying amounts of assets and
liabilities for financial reporting purposes and the amounts used for taxation purposes. Deferred tax is
measured at the tax rates that are expected to be applied to the temporary differences when they reverse,
using tax rates enacted or substantively enacted at the reporting date.
The Bank and its subsidiaries takes into account the impact of uncertain tax positions in determining the
amount of income tax. The Bank and its subsidiaries believes that its accruals for tax liabilities are adequate
for all open tax years based on its assessment of many factors, including interpretations of tax law, prior
experience and a series of judgements about future events; such changes to tax liabilities will impact tax
expense in the period that such a determination is made.
Deferred tax assets and liabilities are offset if there is a legally enforceable right to offset current tax liabilities
and assets, and they relate to income taxes levied by the same tax authority on the same taxable entity.
A deferred tax asset is recognised to the extent that it is probable that future taxable profits will be available
against which the temporary differences can be utilised. Deferred tax assets are reviewed at each reporting
date and reduced to the extent that it is no longer probable that the related tax benefit will be realized.
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5.24 Earnings per share
Basic earnings per share is calculated by dividing the profit or loss attributable to equity holders of the Bank
on ordinary shareholders of the Bank by the weighted average number of ordinary shares in issue during the
period.
5.25 Translation of foreign currencies
Assets and liabilities denominated in foreign currencies are translated into Thai Baht at the rates of
exchange prevailing on the dates of the transactions. Assets and liabilities including the statement of
financial position of the Banks foreign branches that are denominated in foreign currencies at the reporting
date are translated into Thai Baht at the reference rates announced by the BoT on that date. The statements
of comprehensive income of the Banks foreign branches are translated into Thai Baht at the reference rates
announced by the BoT at the transaction date rate.
Exchange gains or losses on translation is recognised in the statements of comprehensive income or
directly in equity and other comprehensive income, according to the gains or losses on change in fair value
of the related assets and liabilities.
Exchange gains or losses on transactions in foreign currencies and foreign exchange differences arising on
the translation of financial statements of the Banks foreign branches are recognised in the statements of
comprehensive income.
5.26 Trade Date Settlement Date policy
Trade Date policy means the Bank recognises and presents such items on Financial Statements on the date
both counterparties decide to mutually commit on sale agreement, eliminates those items on Financial
Statements when the sale agreement is matured or cancelled as well as recognises Gain or Loss from such
agreement.
Settlement Date policy means the Bank recognises and presents such items on Financial Statements on the
date cash settlement or asset delivery and recognises gain or loss from such agreement.
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6 CAPITAL REQUIREMENTS
The ratios of capital to assets (Capital Adequacy Ratio) as of 31 December 2011 and 2010 were calculated from
the financial statements of the Bank. The Bank has chosen to adopt the Standardized Approach in compliance
with the Basel II Accord, which is consistent with BoT requirements.
(Million Baht)
2011 2010
Tier 1 Capital
Issued and fully paid up share capital, premiums on share capital 42,036 42,036
Legal reserves 3,050 3,050
Net profit after appropriation 83,833 67,397
Less Deferred tax assets (6,690) (6,547)
Investments in subordinated debt of other financial
institutions (Already included in their capital requirements)

(1)

-
Total Tier 1 Capital Base 122,228 105,936
Tier 2 Capital
Surplus on land revaluation 4,544 4,585
Surplus on premises revaluation 1,938 2,023
Surplus on marketable equity securities-available-for-sale
investments revaluation

973

616
Provision for normal assets 15,866 14,140
Subordinated debentures 29,698 30,569
Less Investments in subordinated debt of other financial
institutions (Already included in their capital requirements)

(1)

-
Total Tier 2 Capital Base 53,018 51,933
Total Capital Base 175,246 157,869

Total Risk-Weighted Assets 1,269,282 1,131,218

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Capital adequacy ratio
Tier-1 Capital ratio
The BoTs regulations require that banks registered in Thailand maintain a capital adequacy ratio of not less than 8.5%
and that tier-1 capital ratio must not be less than 4.25% of such assets and contingencies. Capital adequacy ratios
maintained by the Bank were as follows:
In accordance with the BoTs directive number SOR NOR SOR 25/2552, dated 14 December 2009, titled The disclosure
of capital requirements of commercial banks requires the Bank to disclose the capital requirements as of 31 December
2011 through the website http://www.kasikornbank.com/EN/Investors/FinanInfoReports/Pages/FinancialReports.aspx
under the investor relations section within 4 months after 31 December 2011.
In accordance with the BoTs directive number SOR NOR SOR 6/2553, dated 18 June 2010, titled Prudential regulation on
consolidated supervision, requires KASIKORNBANK FINANCIAL CONGLOMERATE to disclose the capital requirements as
of 31 December 2011 through the website http://www.kasikornbank.com/EN/Investors/FinanInfoReports/Pages/Financial
Reports.aspx under the investor relations section within 4 months after 31 December 2011.
7 SUPPLEMENTARY INFORMATION OF CASH FLOWS
7.1 Significant non-cash items
Significant non-cash items for the years ended 31 December 2011 and 2010 are as follows:
Percentage
2011 2010
13.81 13.96
9.63 9.37
(Million Baht)
Revaluation surplus on available-for-sale investments 841 856 900 58
The realized portion of the appraised surplus on asset revaluation (138) (117) (138) (117)
Foreclosed properties arising from auction and debt settlement 3,996 4,653 3,793 4,253

Consolidated The Bank
2011 2010 2011 2010
114
Annual Report 2011
Financial Report
Consolidated
2011 2010
At call Term Total At call Term Total
1. Domestic
The BoT and FIDF 827 78,200 79,027 7,034 74,480 81,514
Commercial banks 500 14,627 15,127 308 2,120 2,428
Specialized financial institutions 53 60 113 2 200 202
Other financial institutions 309 465 774 250 1,360 1,610
Total 1,689 93,352 95,041 7,594 78,160 85,754
Add Accrued interest receivable 5 100 105 3 20 23
Less Allowance for doubtful accounts (3) (41) (44) (5) (51) (56)
Total Domestic 1,691 93,411 95,102 7,592 78,129 85,721
2. Foreign
US Dollars 5,975 1,598 7,573 6,213 1,509 7,722
Japanese Yen 113 - 113 92 - 92
Euro 752 - 752 433 - 433
Other currencies 838 7,559 8,397 694 2,888 3,582
Total 7,678 9,157 16,835 7,432 4,397 11,829
Add Accrued interest receivable - 48 48 - 13 13
Less Allowance for doubtful accounts - (16) (16) (3) - (3)
Total Foreign 7,678 9,189 16,867 7,429 4,410 11,839
Total Domestic and Foreign 9,369 102,600 111,969 15,021 82,539 97,560

8 INTERBANK AND MONEY MARKET ITEMS - NET (ASSETS)
Interbank and money market items - net (assets) as of 31 December 2011 and 2010 consisted of:
(Million Baht)
115
Annual Report 2011
Financial Report
The Bank
2011 2010
At call Term Total At call Term Total
1. Domestic
The BoT and FIDF 827 78,000 78,827 7,034 74,480 81,514
Commercial banks 50 14,051 14,101 95 1,450 1,545
Other financial institutions 309 20 329 516 1,360 1,876
Total 1,186 92,071 93,257 7,645 77,290 84,935
Add Accrued interest receivable - 95 95 - 19 19
Less Allowance for doubtful accounts (3) (11) (14) (5) (20) (25)
Total Domestic 1,183 92,155 93,338 7,640 77,289 84,929
2. Foreign
US Dollars 5,975 1,598 7,573 6,213 1,509 7,722
Japanese Yen 113 - 113 92 - 92
Euro 752 - 752 433 - 433
Other currencies 838 7,559 8,397 694 2,888 3,582
Total 7,678 9,157 16,835 7,432 4,397 11,829
Add Accrued interest receivable - 48 48 - 13 13
Less Allowance for doubtful accounts - (16) (16) (3) - (3)
Total Foreign 7,678 9,189 16,867 7,429 4,410 11,839
Total Domestic and Foreign 8,861 101,344 110,205 15,069 81,699 96,768


(Million Baht)
116
Annual Report 2011
Financial Report
Consolidated
2011
Fair Value Notional amount classified by maturity
Type of risk Assets Liabilities Up to 1 year Over 1 year Total
Exchange rate 17,317 16,880 940,181 104,610 1,044,791
Interest rate 9,586 10,444 232,153 700,119 932,272
Others
- Commodities 119 112 4,832 53 4,885
- Equities 15 - - 46 46
- Others (311) - - - -
Total 26,726 27,436 1,177,166 804,828 1,981,994
Consolidated
2010
Fair Value Notional amount classified by maturity
Type of risk Assets Liabilities Up to 1 year Over 1 year Total
Exchange rate 17,394 16,398 730,030 72,283 802,313
Interest rate 11,075 11,193 197,032 575,265 772,297
Others
- Commodities 811 808 4,532 - 4,532
- Credit - - 100 - 100
- Equities 12 - - 53 53
- Others (232) - - - -
Total 29,060 28,399 931,694 647,601 1,579,295
(Million Baht)
9 DERIVATIVES
9.1 Derivatives held for trading
Fair value and notional amount classified by type of risks as of 31 December 2011 and 2010 consisted of:
(Million Baht)
117
Annual Report 2011
Financial Report
The Bank
2011
Fair Value Notional amount classified by maturity
Type of risk Assets Liabilities Up to 1 year Over 1 year Total
Exchange rate 17,321 16,880 940,391 104,610 1,045,001
Interest rate 9,586 10,444 232,153 700,119 932,272
Others
- Commodities 119 112 4,832 53 4,885
- Equities 15 - - 46 46
- Others (311) - - - -
Total 26,730 27,436 1,177,376 804,828 1,982,204
(Million Baht)
(Million Baht)
The Bank
2010
Fair Value Notional amount classified by maturity
Type of risk Assets Liabilities Up to 1 year Over 1 year Total
Exchange rate 17,394 16,397 729,911 72,283 802,194
Interest rate 11,075 11,193 197,032 575,265 772,297
Others
- Commodities 811 808 4,532 - 4,532
- Credit - - 100 - 100
- Equities 12 - - 53 53
- Others (232) - - - -
Total 29,060 28,398 931,575 647,601 1,579,176
118
Annual Report 2011
Financial Report
Proportion of the notional of derivative transactions classified by counter parties as of 31 December 2011 and 2010
consisted of:
Consolidated The Bank
2011 2010 2011 2010
COUNTERPARTY Proportion (%) Proportion (%)
Financial institution 81 79 81 79
Company - other 19 21 19 21
Total 100 100 100 100
10 INVESTMENTS - NET
10.1 Type of investments
Investments as of 31 December 2011 and 2010 consisted of:
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Fair Value Fair Value Fair Value Fair Value
1. Trading investments
1.1 Government and state enterprise securities 3,846 14,540 3,846 14,540
1.2 Private enterprise debt instruments 1,433 784 1,433 784
1.3 Marketable equity securities - domestic 313 316 276 274
Total 5,592 15,640 5,555 15,598
2.1 Government and state enterprise securities 148,446 143,586 143,046 139,662
2.2 Private enterprise debt instruments 81 1,234 - 839
2.3 Foreign debt instruments 8,464 6,141 6,058 5,509
2.4 Marketable equity securities - domestic 10,809 11,601 1,359 1,316
2.5 Marketable equity securities - overseas 1,358 345 1,048 345
2.6 Other 200 - - -
Total 169,358 162,907 151,511 147,671
2. Available-for-sale investments

119
Annual Report 2011
Financial Report
Consolidated The Bank
(Million Baht)
2011 2010 2011 2010
Cost Value/
Amortised Cost
Value
Cost Value/
Amortised Cost
Value
Cost Value/
Amortised Cost
Value
Cost Value/
Amortised Cost
Value
3. Held-to-maturity debt instruments
3.1 Government and state enterprise securities 54,895
51,477 1,237 3,261
3.2 Private enterprise debt instruments
31,107 17,905 583 583
3.3 Foreign debt instruments
2,001 2,059 - 93
3.4 Investments in receivables
63 485 50 466
Total
88,066 71,926 1,870 4,403
Less Allowance for impairment
(647) (902) (627) (881)
Total
87,419 71,024 1,243 3,522
4. General investments
4.1 Non-marketable equity securities - domestic
1,554 1,917 1,261 1,616
4.2 Non-marketable equity securities - overseas
437 307 437 307
Total
1,991 2,224 1,698 1,923
Less Allowance for impairment
(217) (715) (100) (599)
Total
1,774 1,509 1,598 1,324
Total Investments - net
264,143 251,080 159,907 168,115
As of 31 December 2011 and 2010, investments in held-to-maturity debt instruments, which are government and state
enterprise securities, included promissory notes from Thai Asset Management Corporation of Baht 173 million and
Baht 2,261 million, respectively.
10.2 Revaluation surplus on available-for-sale investments
Revaluation surplus on available-for-sale investments as of 31 December 2011 and 2010 consisted of:
2011 2010 2011 2010
Revaluation surplus on
available-for-sale investments

Debt instruments 263 40 251 57
Equity securities 2,378 1,760 1,664 959
Total 2,641 1,800 1,915 1,016
(Million Baht)
Consolidated The Bank
120
Annual Report 2011
Financial Report
Consolidated
(Million Baht)
2011 2010
Maturity Maturity
10.3 Maturity for debt instruments
As of 31 December 2011 and 2010 a maturity analysis for debt instruments resulted in the following:
1. Available-for-sale investments
1.1 Government and state
enterprise securities

53,155

92,317

2,469

147,941

44,596

94,237

4,585

143,418
1.2 Private enterprise debt
instruments

4

18

102

124

561

625

96

1,282
1.3 Foreign debt instruments 638 6,774 1,007 8,419 452 4,985 654 6,091
Total 53,797 99,109 3,578 156,484 45,609 99,847 5,335 150,791
(Less) Add Allowance for
revaluation

(93)

491

155

553

(63)

(24)

303

216
Less Allowance for impairment - - (46) (46) - - (46) (46)
Total 53,704 99,600 3,687 156,991 45,546 99,823 5,592 150,961
2. Held-to-maturity debt
instruments

2.1 Government and state
enterprise securities

617

2,471

51,807

54,895

410

5,171

45,896

51,477
2.2 Private enterprise debt
instruments

1,941

7,722

21,444

31,107

755

3,678

13,472

17,905
2.3 Foreign debt instruments - 793 1,208 2,001 93 476 1,490 2,059
2.4 Investments in receivables 58 5 - 63 472 13 - 485
Total 2,616 10,991 74,459 88,066 1,730 9,338 60,858 71,926
Less Allowance for impairment (48) - (599) (647) (303) - (599) (902)
Total 2,568 10,991 73,860 87,419 1,427 9,338 60,259 71,024
Total Debt Instruments 56,272 110,591 77,547 244,410 46,973 109,161 65,851 221,985


1 year
Over
1 year to
5 years

Over
5 years


Total


1 year
Over
1 year to
5 years

Over
5 years


Total
121
Annual Report 2011
Financial Report
(Million Baht)
1. Available-for-sale investments
1.1 Government and state
enterprise securities

50,215

91,499

1,029

142,743

42,952

93,512

3,184

139,648
1.2 Private enterprise debt
instruments

-

-

46

46

240

603

46

889
1.3 Foreign debt instruments 638 5,233 159 6,030 452 4,985 - 5,437
Total 50,853 96,732 1,234 148,819 43,644 99,100 3,230 145,974
(Less) Add Allowance for
revaluation

(93)

385

39

331

(66)

(120)

268

82
Less Allowance for impairment - - (46) (46) - - (46) (46)
Total 50,760 97,117 1,227 149,104 43,578 98,980 3,452 146,010
2. Held-to-maturity debt
instruments

2.1 Government and state
enterprise securities

63

1,081

93

1,237

-

3,261

-

3,261
2.2 Private enterprise debt
instruments

-

-

583

583

-

-

583

583
2.3 Foreign debt instruments - - - - 93 - - 93
2.4 Investments in receivables 45 5 - 50 459 7 - 466
Total 108 1,086 676 1,870 552 3,268 583 4,403
Less Allowance for impairment (44) - (583) (627) (298) - (583) (881)
Total 64 1,086 93 1,243 254 3,268 - 3,522
Total Debt Instruments 50,824 98,203 1,320 150,347 43,832 102,248 3,452 149,532
The Bank
2011 2010
Maturity Maturity


1 year
Over
1 year to
5 years

Over
5 years


Total


1 year
Over
1 year to
5 years

Over
5 years


Total
122
Annual Report 2011
Financial Report
10.4 Investments in other companies having a going concern
As of 31 December 2011 and 2010, investments held by the Bank and its subsidiaries in financial institutions
that were closed on 8 December 1997, or investments in listed companies which meet SETs criteria for
delisting, and are in default on debt instruments, or companies whose ability to continue as a going concern is
uncertain, or unlisted companies whose financial position and operating results are the same as companies
which meet SETs criteria for delisting or investments in receivables with uncertainty in settlement or in default,
were as follows:
(Million Baht)
2011
Consolidated The Bank

Cost Value/
Book Value

Fair Value
Allowance for
Impairment
Cost Value/
Book Value

Fair Value
Allowance for
Impairment
1. Closed financial institutions
- Debt Instrument 130 - (130) 130 - (130)
2. Listed companies which meet SETs
criteria for delisting, and are in
default on debt instruments

- Debt Instrument 46 - (46) 46 - (46)
3. Companies whose ability to continue
as a going concern is uncertain, or
unlisted companies whose financial
position and operating results are
the same as companies which meet
SETs criteria for delisting

- Equity Securities 423 381 (42) 423 381 (42)
- Debt Instrument 453 - (453) 453 - (453)
4. Investments in receivables with
uncertainty in settlement or in default

63

15

(48)

50

6

(44)
Total 1,115 396 (719) 1,102 387 (715)
123
Annual Report 2011
Financial Report

(Million Baht)
2010
Consolidated The Bank

Cost Value/
Book Value

Fair Value
Allowance for
Impairment
Cost Value/
Book Value

Fair Value
Allowance for
Impairment
1. Closed financial institutions
- Debt Instrument 130 - (130) 130 - (130)
2. Listed companies which meet SETs
criteria for delisting, and are in
default on debt instruments

- Debt Instrument 46 - (46) 46 - (46)
3. Companies whose ability to continue
as a going concern is uncertain, or
unlisted companies whose financial
position and operating results are
the same as companies which meet
SETs criteria for delisting

- Equity Securities 293 - (293) 293 - (293)
- Debt Instrument 453 - (453) 453 - (453)
4. Investments in receivables with
uncertainty in settlement or in default

485

183

(302)

466

168

(298)
Total 1,407 183 (1,224) 1,388 168 (1,220)
Consolidated The Bank
2011 2010 2011 2010
Manufacturing and commerce 60 80 - -
Property development and construction 592 496 592 496
Infrastructure and services 1 1 1 1
Others 895 1,155 138 285
Total 1,548 1,732 731 782
(Million Baht)
10.5 Investments over 10% held by the Bank and its subsidiaries
As of 31 December 2011 and 2010, investments held by the Bank and its subsidiaries, that were more than
10% of those companies shares and were not investments in subsidiaries and associated companies,
classified by industry were as follows:
124
Annual Report 2011
Financial Report
Consolidated
% Shareholding
Direct and indirect Cost method Equity method
Type of
Business
Type of
Share

2011

2010

2011

2010

2011

2010
Associated companies
Goco Co., Ltd.
1)
Information and
communication
System
Development



Ordinary



22.65%



30.74%



4



5



4



5
Processing Center Co., Ltd. Service Ordinary 30.00% 30.00% 15 15 117 109
Rural Capital Partners Co., Ltd.
2)
Venture Capital Ordinary - 27.50% - 2 - 2
Lawson-Marsh Events Co., Ltd.
1)
Professional
Conference
Organizer


Ordinary


35.71%


35.71%


5


5


5


5
Humanica Co., Ltd.
1)
Software design
and development

Ordinary

47.60%

21.60%

26

13

26

13
2Spot Communications Co., Ltd.
1)
Character
design and
Development


Ordinary


6.63%


20.17%


-


5


-


5
Total 50 45 152 139
Less Allowance for impairment - (1) - (1)
Investments in Associated Companies - Net 50 44 152 138
1)
The Bank holds shares indirectly through K-SME Venture Capital Co., Ltd.
2)
The Bank sold all investments in Rural Capital Partnurs Co., Ltd. On 22 September 2011.
On 23 March 2011, 2Spot Communications Co., Ltd. repurchased their stocks from K-SME Venture Capital
Co., Ltd., thus the percent of indirect shareholding via K-SME decreased from 20.17% to 6.63%. As the result,
K-SME transferred such investment from investments in associates to general investments.

11 INVESTMENTS IN SUBSIDIARIES AND ASSOCIATED COMPANIES - NET
11.1 Type of investments in subsidiaries and associated companies
As of 31 December 2011 and 2010, investments in ordinary shares of subsidiaries and associated
companies were as follows:
(Million Baht)
125
Annual Report 2011
Financial Report
Subsidiaries
KASIKORN ASSET MANAGEMENT CO., LTD. Mutual Fund
Management

Ordinary

100.00%

100.00%

2,003

2,003

882

826
KASIKORN RESEARCH CENTER CO., LTD. Service Ordinary 100.00% 100.00% 6 6 - -
KASIKORN SECURITIES PCL Securities
Business

Ordinary

99.99%

99.99%

1,512

1,312

201

-
KASIKORN LEASING CO., LTD. Lending Ordinary 100.00% 100.00% 900 900 - -
KASIKORN FACTORY & EQUIPMENT CO., LTD. Lending Ordinary 100.00% 100.00% 237 237 - -
Phethai Asset Management Co., Ltd. Asset
Management

Ordinary

100.00%

100.00%

3,350

5,000

-

-
KHAO KLA Venture Capital Management
Co., Ltd.
Venture Capital
Management

Ordinary

100.00%

100.00%

-

-

-

-
K-SME Venture Capital Co., Ltd. Venture Capital Ordinary 100.00% 100.00% 200 200 - -
Progress Software Co., Ltd. Service Ordinary 100.00% 100.00% 19 19 7 25
Progress Plus Co., Ltd. Service Ordinary 100.00% 100.00% 4 4 - 3
Progress Appraisal Co., Ltd. Service Ordinary 100.00% 100.00% 5 5 33 20
Progress Gunpai Co., Ltd. Service Ordinary 100.00% 100.00% 21 21 50 50
Progress Management Co., Ltd. Service Ordinary 100.00% 100.00% 6 6 1 1
Progress Facilities Management Co., Ltd. Service Ordinary 100.00% 100.00% 5 5 11 7
Progress Service Co., Ltd. Service Ordinary 100.00% 100.00% 2 2 21 16
Progress Land and Buildings Co., Ltd. Property
Development

Ordinary

100.00%

100.00%

160

160

-

-
Progress Storage Co., Ltd. Service Ordinary 100.00% 100.00% 3 3 9 8
Progress HR Co., Ltd. Service Ordinary 100.00% 100.00% 1 1 20 19
Progress Service Support Co., Ltd. Service Ordinary 100.00% 100.00% 4 4 7 3
Progress Collection Co., Ltd. Service Ordinary 100.00% 100.00% 5 5 2 -
Progress Training Co., Ltd. Service Ordinary 100.00% 100.00% 2 2 1 1
Progress Multi Insurance Broker Co., Ltd. Insurance
Broker

Ordinary

100.00%

100.00%

-

5

-

-
Thanyathanathavee Co., Ltd.
Investment in
other
companies


Ordinary


100.00%


100.00%


1,149


1,149


-


-
Thanyathamrongkij Co., Ltd.
Investment in
other
companies


Ordinary


100.00%


100.00%


1,149


1,149


-


-
Thanyanithiwattana Co., Ltd.
Investment in
other
companies


Ordinary


100.00%


100.00%


2,204


2,204


67


-
Ruang Khao Phuean Thai Joint Investment
Agreement
Investment in
other
companies


Ordinary


100.00%


100.00%


-


-


-


-
Muangthai Group Holding Co., Ltd.
Holding Ordinary 51.00% 51.00% 3,077 3,077 75 141
Muang Thai Life Assurance Co., Ltd.
Life Insurance Ordinary 38.25% 38.25% - - - -
Muangthai Broker Co., Ltd.
Insurance
Broker

Ordinary

49.98%

49.98%

-

-

-

-
(Million Baht)
The Bank
% Shareholding
Direct and indirect Cost method Dividend income
Type of
Business
Type of
Share

2011

2010

2011

2010

2011

2010

Mutual Fund
Management
Service
Securities
Business
Lending
Lending
Asset
Management
Venture Capital
Management
Venture Capital
Service
Service
Service
Service
Service
Service
Service
Property
Development
Service
Service
Service
Service
Service


Ordinary
Ordinary

Ordinary
Ordinary
Ordinary

Ordinary

Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary

Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary


100.00%
100.00%

99.99%
100.00%
100.00%

100.00%

100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%

100.00%
100.00%
100.00%
100.00%
100.00%
100.00%


100.00%
100.00%

99.99%
100.00%
100.00%

100.00%

100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%
100.00%

100.00%
100.00%
100.00%
100.00%
100.00%
100.00%

2,003
6

1,512
900
237
3,350

-
200
19
4
5
21
6
5
2
160
3
1
4
5
2


2,003
6

1,312
900
237

5,000

-
200
19
4
5
21
6
5
2

160
3
1
4
5
2

882
-
201
-
-

-

-
-
7
-
33
50
1
11
21

-
9
20
7
2
1


826
-

-
-
-

-

-
-
25
3
20
50
1
7
16

-
8
19
3
-
1
Insurance
Broker

Ordinary

100.00%

100.00%



- - 5 -
Investment in
other
companies
Investment in
other
companies
Investment in
other
companies
Investment in
other
companies
Holding
Life Insurance
Insurance
Broker


Ordinary


Ordinary


Ordinary


Ordinary
Ordinary
Ordinary

Ordinary


100.00%


100.00%


100.00%


100.00%
51.00%
38.25%

49.98%


100.00%


100.00%


100.00%


100.00%
51.00%
38.25%

49.98%
1,149
1,149
2,204
-
3,077
-
-


1,149


1,149


2,204


-
3,077
-

-


-


-


67


-
75
-

-


-


-


-


-
141
-

-
126
Annual Report 2011
Financial Report
The recording of investments in associated companies using the equity method in the consolidated financial
statements is based on financial information obtained from audited or reviewed financial statements and from
management information that has not been audited or reviewed by the auditors.
11.2 Financial positions and results of operations of the Banks subsidiaries and associated companies
The summary of financial positions and results of operations of the Banks subsidiaries and associated
companies are set out below:
(Million Baht)
Statements of Financial Position
31 December 2011 31 December 2010

Total
Assets
Total
Liabilities
Total
Equity
Total
Assets
Total
Liabilities
Total
Equity
Subsidiaries
K Companies 79,212 74,146 5,066 65,790 61,678 4,112
Companies in MTGH Group 119,397 101,644 17,753 96,883 81,366 15,517
Phethai AMC 1,871 44 1,827 3,502 52 3,450
Support Service Providers to
KASIKORNBANKGROUP
(P Companies) and others

10,958

772

10,186

11,053

1,078

9,975
Total 211,438 176,606 34,832 177,228 144,174 33,054
Associated Companies 502 108 394 413 42 371
(Million Baht)
The Bank
% Shareholding
Direct and indirect Cost method Dividend income
Type of
Business
Type of
Share

2011

2010

2011

2010

2011

2010
Associated companies
Processing Center Co., Ltd. Service Ordinary 30.00% 30.00% 15 15 4 4
Rural Capital Partners Co., Ltd. Venture Capital Ordinary - 27.50% - 2 - -
Total 16,039 17,496 1,391 1,124
Less Allowance for impairment (1,913) (1,913)
Investments in Subsidiaries and Associated Companies - Net 14,126 15,583 1,391 1,124
127
Annual Report 2011
Financial Report
(Million Baht)
Statements of Comprehensive Income
For the Years Ended 31 December
2011 2010

Operating
Income
Operating
Expenses Net Profit
Operating
Income
Operating
Expenses Net Profit
Subsidiaries
K Companies 4,940 3,102 1,838 4,303 2,871 1,432
Companies in MTGH Group 6,967* 4,086 2,881 5,426* 3,079 2,347
Phethai AMC 62 35 27 72 40 32
Support Service Providers to
KASIKORNBANKGROUP
(P Companies) and others

4,226

3,873

353

3,603

3,368

235
Total 16,195 11,096 5,099 13,404 9,358 4,046
Associated Companies 252 206 46 202 180 22
* Excluding inter-group transactions being dividend from subsidiaries for the years ended 31 December 2011 and 2010 in the amount of Baht 267 million and Baht
1,500 million, respectively.
128
Annual Report 2011
Financial Report
11.3 Disclosure of Statements of Cash Flows of Asset Management Company (AMC)

Phethai Asset Management Company Limited
Statements of Cash Flows
For the Years Ended 31 December 2011 and 2010

Million Baht
2011 2010
CASH FLOWS FROM OPERATING ACTIVITIES
Income before income tax
27 32
Add (Less) Adjustments to reconcile income before income tax to net
from operating activities
Interest income from amortisation of revaluation allowance
for debt restructuring

-

(1)
Loss on impairment of properties foreclosed
90 40
Reversal of loss on impairment of other assets
- (2)
Reversal of bad debt and doubtful accounts
(45) (1)
Loss on debt restructuring
1 1
Gain on transfer of changing account
(15) (6)
Amortisation of discount on promissory note receivbles
(4) (16)
Decrease in accrued expenses
(1) (1)
53 46
Net income from interest
(45) (53)
Proceeds from interest
45 53
Income tax received
4 10
Income from operations before changes in operating assets
and liabilities

57

56
129
Annual Report 2011
Financial Report
Phethai Asset Management Company Limited
Statements of Cash Flows (Continued)
For the Years Ended 31 December 2011 and 2010

Million Baht
2011 2010
Decrease in operating assets
Investments in receivables
4 51
Loans
122 160
Properties foreclosed
359 962
Other assets
366 6
(Decrease) increase in operating liabilities
Other liabilities
(8) 6
Net cash provided by operating activities
900 1,241
CASH FLOWS FROM INVESTING ACTIVITIES

Proceeds from disposal of investments in securities
1 1
Net cash provided by investing activities
1 1
CASH FLOWS FROM FINANCING ACTIVITIES

Cash paid for share capital decrease
(1,650) (998)
Net cash used in financing activities
(1,650) (998)
Net (decrease) increase in cash
(749) 244
Cash at the beginning of the year
804 560
Cash at the end of the year
55 804
130
Annual Report 2011
Financial Report
Consolidated The Bank
2011 2010 2011 2010
Overdrafts 197,077 183,904 196,678 183,367
Loans 562,656 478,921 625,626 528,760
Bills 328,613 311,741 330,533 313,324
Hire purchase receivables 63,663 53,776 - -
Finance lease receivables 10,956 7,006 - -
Others 54,432 47,233 48,877 42,548
Less Deferred revenue (6,563) (5,600) (395) (291)
Total loans to customers net from
deferred revenue

1,210,834

1,076,981

1,201,319

1,067,708
Add Accrued interest receivables 2,105 1,417 1,896 1,225
Total loans to customers net from
deferred revenue plus accrued
interest receivables


1,212,939


1,078,398


1,203,215


1,068,933
Less Allowance for doubtful accounts
1. Minimum reserve of BoTs
Regulations - Individual approach

(21,769)

(20,982)

(21,607)

(20,599)
2. Excess allowance (13,385) (11,346) (12,553) (10,600)
3. Credit balance transaction (5) - - -
4. Loan from life insurance business (43) (117) - -
Less Revaluation allowance for
debt restructuring

(5,141)

(4,387)

(5,140)

(4,387)
Total Loans to customers and accrued
interest receivables - net

1,172,596

1,041,566

1,163,915

1,033,347
(Million Baht)
12 LOANS TO CUSTOMERS AND ACCRUED INTEREST RECEIVABLES - NET
Loans to customers and accrued interest receivables - net as of 31 December 2011 and 2010 consisted of:
12.1 Classified by Type of Loans
131
Annual Report 2011
Financial Report
12.2 Classified by Currencies and Residency of Borrowers
Consolidated
2011 2010
Domestic Foreign Total Domestic Foreign Total
Baht 1,115,815 10,199 1,126,014 1,005,079 6,530 1,011,609
US Dollars 74,713 555 75,268 60,965 528 61,493
Other currencies 6,251 3,301 9,552 3,005 874 3,879
Total 1,196,779 14,055 1,210,834 1,069,049 7,932 1,076,981

(Million Baht)
The Bank
2011 2010
Domestic Foreign Total Domestic Foreign Total
Baht 1,106,300 10,199 1,116,499 995,806 6,530 1,002,336
US Dollars 74,713 555 75,268 60,965 528 61,493
Other currencies 6,251 3,301 9,552 3,005 874 3,879
Total 1,187,264 14,055 1,201,319 1,059,776 7,932 1,067,708
(Million Baht)
132
Annual Report 2011
Financial Report
12.3 Classified by Type of Business and Account Status
Consolidated
2011

Pass
Special
Mention
Sub-
Standard

Doubtful
Doubtful
of Loss

Total
Agriculture and mining 28,035 1,107 71 112 491 29,816
Manufacturing and commerce 590,864 10,988 2,991 3,059 12,440 620,342
Property development and
Construction

71,215

1,411

256

357

1,967

75,206
Infrastructure and services 144,055 2,402 608 1,057 2,471 150,593
Housing loans 190,076 1,105 435 504 1,917 194,037
Others 129,079 1,798 600 591 1,808 133,876
Total 1,153,324 18,811 4,961 5,680 21,094 1,203,870
Credit balance transaction 958
Loan from life insurance business 6,006
Total 1,210,834
(Million Baht)
(Million Baht)
Consolidated
2010

Pass
Special
Mention
Sub-
Standard

Doubtful
Doubtful
of Loss

Total
Agriculture and mining 24,892 1,353 43 109 635 27,032
Manufacturing and commerce 551,823 14,912 1,977 4,278 11,334 584,324
Property development and
Construction

56,482

1,119

204

319

2,681

60,805
Infrastructure and services 106,694 2,485 340 1,234 4,391 115,144
Housing loans 162,266 1,512 621 628 1,694 166,721
Others 111,468 1,853 607 531 1,549 116,008
Total 1,013,625 23,234 3,792 7,099 22,284 1,070,034
Credit balance transaction 1,517
Loan from life insurance business 5,430
Total 1,076,981
133
Annual Report 2011
Financial Report
(Million Baht)
The Bank
2011

Pass
Special
Mention
Sub-
Standard

Doubtful
Doubtful
of Loss

Total
Agriculture and mining 22,671 743 58 96 480 24,048
Manufacturing and commerce 565,125 9,737 2,900 2,902 12,058 592,722
Property development and
Construction

67,233

1,101

245

343

1,735

70,657
Infrastructure and services 133,229 1,062 567 1,027 2,055 137,940
Housing loans 190,064 1,102 436 503 1,852 193,957
Others 178,467 917 556 566 1,489 181,995
Total 1,156,789 14,662 4,762 5,437 19,669 1,201,319
(Million Baht)
The Bank
2010

Pass
Special
Mention
Sub-
Standard

Doubtful
Doubtful
of Loss

Total
Agriculture and mining 20,392 1,030 22 92 626 22,162
Manufacturing and commerce 530,099 14,006 1,912 4,218 10,765 561,000
Property development and
Construction

53,579

977

193

307

2,274

57,330
Infrastructure and services 98,444 2,245 319 1,100 4,051 106,159
Housing loans 162,245 1,508 621 628 1,597 166,599
Others 151,012 1,119 561 476 1,290 154,458
Total 1,015,771 20,885 3,628 6,821 20,603 1,067,708

134
Annual Report 2011
Financial Report
12.4 Classified by Account Status
(Million Baht)
Consolidated
2011
Loans and
Accrued Interest
Receivables
Net amount used for
set the Allowance for
Doubtful Accounts
% Used for setting
the Allowance for
Doubtful Accounts

Allowance for
Doubtful Accounts
1. Minimum reserve of BoTs Regulations
Pass 1,154,958 433,653 1 4,337
Special Mention 18,902 2,848 2 324
Sub-Standard 5,004 3,093 100 3,093
Doubtful 5,684 3,007 100 3,007
Doubtful of Loss 21,234 11,008 100 11,008
Total 1,205,782 453,609 21,769
2. Excess allowance 13,385
3. Credit balance transaction 960 5
4. Loan from life insurance business 6,197 43
Total 1,212,939 35,202
(Million Baht)
Consolidated
2010
Loans and
Accrued Interest
Receivables
Net amount used for
set the Allowance for
Doubtful Accounts
% Used for setting
the Allowance for
Doubtful Accounts

Allowance for
Doubtful Accounts
1. Minimum reserve of BoTs Regulations
Pass 1,014,571 373,298 1 3,733
Special Mention 23,366 5,395 2 108
Sub-Standard 3,821 1,448 100 1,447
Doubtful 7,104 3,089 100 3,089
Doubtful of Loss 22,420 12,605 100 12,605
Total 1,071,282 395,835 20,982
2. Excess allowance 11,346
3. Credit balance transaction 1,517 -
4. Loan from life insurance business 5,599 117
Total 1,078,398 32,445
135
Annual Report 2011
Financial Report
The Bank
2011
Loans and
Accrued Interest
Receivables
Net amount used for
set the Allowance for
Doubtful Accounts
% Used for setting
the Allowance for
Doubtful Accounts

Allowance for
Doubtful Accounts
1. Minimum reserve of BoTs Regulations
Pass 1,158,427 502,195 1 5,022
Special Mention 14,754 2,735 2 322
Sub-Standard 4,805 3,077 100 3,077
Doubtful 5,440 2,958 100 2,958
Doubtful of Loss 19,789 10,228 100 10,228
Total 1,203,215 521,193 21,607
2. Excess allowance 12,553
Total 34,160
(Million Baht)
The Bank
2010
Loans and
Accrued Interest
Receivables
Net amount used for
set the Allowance for
Doubtful Accounts
% Used for setting
the Allowance for
Doubtful Accounts

Allowance for
Doubtful Accounts
1. Minimum reserve of BoTs Regulations
Pass 1,016,720 425,942 1 4,259
Special Mention 21,017 5,271 2 106
Sub-Standard 3,656 1,441 100 1,441
Doubtful 6,826 2,957 100 2,957
Doubtful of Loss 20,714 11,836 100 11,836
Total 1,068,933 447,447 20,599
2. Excess allowance 10,600
Total 31,199


(Million Baht)
136
Annual Report 2011
Financial Report
12.5 Non-performing loans (NPL)
According to the BoTs directive number SOR NOR SOR 13/2553, dated 3 December 2010, titled Preparation
and announcement of condensed report of assets and liabilities of commercial banks.
Non-performing loans (NPL gross) are defined as sub-standard quality loans, being outstanding loans of sub-
standard, doubtful, doubtful of loss and loss loan accounts in accordance with the BoTs directive number SOR
NOR SOR 31/2551, dated 3 August 2008, titled Classification and provision criteria of financial institution.
Non-performing loans, net (NPL net) refers to the non-performing loan value, net of total allowances for doubtful
accounts.
In accordance with the BoTs regulations, commercial banks are required to report the following information:
- Non-performing loans (NPL gross).
- The ratio of NPL to total loans.
- Non-performing loans, net (NPL net).
- The ratio of total loans, net of allowances for doubtful accounts, which is referred to the ratio of NPL
net, to total loans after deduction of allowances for doubtful accounts.
137
Annual Report 2011
Financial Report

As of 31 December 2011 and 2010, the Bank and subsidiaries showed non-performing loans (including
financial institutions) to comply with BoTs regulations, summarized as follows:
(Million Baht)
2011

KASIKORNBANK
Phethai Asset
Management

Other

Consolidated
Non-performing loans, gross
Non-performing loans
29,868 879 989 31,736
Total loans used for NPL gross ratio
calculation
(1)


1,295,337

913

71,844

1,297,887
(2)

Ratio of total loans
2.31 96.28 1.38 2.45
Non-performing loans, net

Non-performing loans
13,675 646 377 14,698
Total loans used for NPL net ratio
calculation
(1)


1,279,144

680

71,233

1,280,850
(2)

Ratio of total loans
1.07 95.00 0.53 1.15
(Million Baht)
2010

KASIKORNBANK
Phethai Asset
Management

Other

Consolidated
Non-performing loans, gross
Non-performing loans 31,053 1,208 914 33,175
Total loans used for NPL gross ratio
calculation
(1)


1,138,880

1,245

57,874

1,141,206
(2)

Ratio of total loans 2.73 97.04 1.58 2.91
Non-performing loans, net
Non-performing loans 14,806 911 305 16,022
Total loans used for NPL net ratio
calculation
(1)


1,122,633

948

57,265

1,124,053
(2)

Ratio of total loans 1.32 96.11 0.53 1.43
(1)
Excluding loans from KSecurities and MTL.
(2)
Excluding loans to and from subsidiary companies.
138
Annual Report 2011
Financial Report
12.6 Non-accrual loans based on the accrual basis
As of 31 December 2011 and 2010, the Bank and subsidiaries showed non-accrual loans, gross, (including
financial institutions) based on the accrual basis to comply with BoTs regulations can be summarized as
follows:
Consolidated The Bank
2011 2010 2011 2010
Non-accrual loans 66,394 65,593 64,643 63,467
Total loans used for ratio Calculation
(1)
1,297,887
(2)
1,141,206
(2)
1,295,337 1,138,880
Percentage of total loans 5.12 5.75 4.99 5.57
(1)
Excluding loans from KSecurities and MTL.
(2)
Excluding loans to and from subsidiary companies.


12.7 Listed companies that meet SETs criteria for delisting
As of 31 December 2011 and 2010, loans to listed companies that meet SETs criteria for delisting were as
follows:
(Million Baht)
(Million Baht)
Consolidated and The Bank
2011 2010
Loans and
Accrued
Interest
Receivables


Collateral
Value

Allowance for
Doubtful
Accounts
Loans and
Accrued
Interest
Receivables


Collateral
Value

Allowance for
Doubtful
Accounts
Listed companies which meet SETs
criteria for delisting

2,841

576

124

477

24

449
139
Annual Report 2011
Financial Report
12.8 Transferring of Sub-Standard Quality Assets to Thai Asset Management Corporation (TAMC)
In accordance with the Emergency Decree on the Thai Asset Management Corporation B.E. 2544, on 12
October 2001, the Bank signed an Asset Transfer Agreement with TAMC to transfer eligible sub-standard
quality assets outstanding as of 31 December 2000 to TAMC. All rights and duties associated with each
transferred sub-standard quality asset were transferred to TAMC at a price determined by the appraised value
of the underlying collateral assets, provided that the price did not exceed the book value of credits extended,
less existing provisions outstanding, as required by law on the transfer date. TAMC has 180 days from the date
of each transfer to examine any transferred assets. TAMC will then quote the transfer price within 7 days after
the end of the examination period. After confirming the price, TAMC will issue non-transferable 10-year callable
promissory notes guaranteed by FIDF. The notes bear interest equal to the weighted average of the deposit
rates of five major banks, and are paid at the end of each year by cheque. The rights to these notes and the
received notes are included in investments in held-to-maturity debt instruments.
In accordance with the Emergency Decree B.E. 2544 and the Asset Transfer Agreement, TAMC and the Bank
will share jointly the profits and responsibility for any losses on transferred assets, which are payable on the fifth
and the tenth anniversaries of the transfers, starting from 1 July 2001. In the case of losses, the Bank will first
be responsible for any loss, not exceeding 20% of the transfer price. The second portion of losses, again not
exceeding 20% of the transfer price, will be equally shared by TAMC and the Bank. Any remaining loss would
then be absorbed by TAMC. In addition, expenses of TAMC are included in the calculation of the gain or loss
sharing. In the case of profit, the first portion of profits up to 20% of the transfer price is to be shared equally by
TAMC and the Bank. Should there be any profit over and above this, the Bank is entitled to the remainder up to
the gross book value of the assets, less the transfer price and the Banks share in the first portion of the profits.
As of 31 December 2011 and 2010, the Bank has set up an estimate for loss sharing amounting to
Baht 1,400 million and Baht 1,300 million, respectively.
As of 30 June 2011 which is the tenth anniversary of the transfer, the gross book value of the assets transferred
before deducting allowance for doubtful accounts was Baht 14,557 million and the estimated total transfer price
was Baht 10,072 million, for which the Bank received promissory notes from TAMC. The liquidation process has
been in process to complete within the twelfth year since the Emergency Decree on Thai Asset Management
Corporation B.E. 2544 was put into effect by the Liquidation Committee.
The Bank was informed that profit sharing at the end of the tenth year amounting to Baht 107 million was
allocated to the Bank from TAMC. TAMC also informed that they will adjust the result of tenth anniversary upon
completion of the remaining asset management process.
140
Annual Report 2011
Financial Report
Consolidated
2011
Portion due

Up to 1 year
Over 1 Year
to 5 Years

Over 5 Years

Total
Gross receivables from finance leases 26,745 47,211 663 74,619
Less Unearned interest income (6,159)
Present value of minimum lease payments 68,460
Allowance for doubtful accounts (516)
Total Finance Lease Receivables - net 67,944
12.9 Finance Lease Receivables
(Million Baht)
Consolidated
2010
Portion due

Up to 1 year
Over 1 Year
to 5 Years

Over 5 Years

Total
Gross receivables from finance leases 21,311 39,060 411 60,782
Less Unearned interest income (5,555)
Present value of minimum lease payments 55,227
Allowance for doubtful accounts (456)
Total Finance Lease Receivables - net 54,771


(Million Baht)
141
Annual Report 2011
Financial Report
13 TROUBLED DEBT RESTRUCTURING
During the years ended 31 December 2011 and 2010, the Bank and its subsidiaries engaged in debt
restructuring contracts as follows:
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Total Total Total Total
Outstanding
Debt Before
Outstanding
Debt Before
Outstanding
Debt Before
Outstanding
Debt Before
Cases Restructuring Cases Restructuring Cases Restructuring Cases Restructuring
Debt restructuring
contracts that incurred
losses 391 14,887


401


14,443 385 14,868


397


14,424
Debt restructuring
contracts that incurred
no losses 40,700


34,264


35,849


32,546 40,667 34,189


35,817


32,053
Total 41,091 49,151 36,250 46,989 41,052 49,057 36,214 46,477
Losses on debt restructuring for the years ended 31 December 2011 and 2010 were as follows:
(Million Baht)
Consolidated
2011
Outstanding Debt Transferred Assets Loss on
Before After Debt
Types of Restructuring Cases Restructuring Restructuring Types Fair Value Restructuring
Transfers of assets 12 556 - Cash, land, 216 340
premises
and investments
Changes of repayment conditions 350 11,725 11,458 - - 2,160
Debt restructuring in various forms 29 2,606 1,813 Cash, land, 792 1,074
Premises
and investments
Total 391 14,887 13,271 1,008 3,574
142
Annual Report 2011
Financial Report
Consolidated
2010
Outstanding Debt Transferred Assets Loss on
Before After Debt
Types of Restructuring Cases Restructuring Restructuring Types Fair Value Restructuring
Transfers of assets 6 116 - Cash, land, 102 14
premises
and investments
Changes of repayment conditions 357 10,032 9,981 - - 1,874
Debt restructuring in various forms 38 4,295 3,545 Cash, land, 750 702
premises
and investments
Total 401 14,443 13,526 852 2,590

The Bank
2011
Outstanding Debt Transferred Assets Loss on
Before After Debt
Types of Restructuring Cases Restructuring Restructuring Types Fair Value Restructuring
Transfers of assets 7 553 - Cash, land, 213 340
premises
and investments
Changes of repayment conditions 349 11,709 11,441 - - 2,159
Debt restructuring in various forms 29 2,606 1,813 Cash, land, 792 1,074
premises
and investments
Total 385 14,868 13,254 1,005 3,573

(Million Baht)

(Million Baht)
143
Annual Report 2011
Financial Report
The Bank
2010
Outstanding Debt Transferred Assets Loss on
Before After Debt
Types of Restructuring Cases Restructuring Restructuring Types Fair Value Restructuring
Transfers of assets 6 116 - Cash, land, 102 14
premises
and investments
Changes of repayment conditions 353 10,013 9,962 - - 1,873
Debt restructuring in various forms 38 4,295 3,545 Cash, land, 750 702
premises
and investments
Total 397 14,424 13,507 852 2,589

(Million Baht)
144
Annual Report 2011
Financial Report
The Bank and its subsidiaries measure the expected recoverable amounts of loans restructured by changing
repayment conditions by using the present value of future cash flows discounted by the market rate.
The terms of debt restructuring agreements with debts which were restructured by changing the repayment
conditions and restructured in various other ways and which resulted in losses on debt restructuring during the
years ended 31 December 2011 and 2010 are as follows:
(Million Baht)
Consolidated
2011 2010
Outstanding Debt Outstanding Debt
Terms of debt
restructuring
agreements


Cases

Before
Restructuring

After
Restructuring

End of
Year


Cases

Before
Restructuring

After
Restructuring

End of
Year
Less than 5 years 268 3,955 3,597 3,268 336 8,688 8,016 7,462
5 to 10 years 57 6,966 6,489 6,277 23 2,060 1,974 1,967
Over 10 years 54 3,410 3,185 3,091 36 3,579 3,536 3,455
Total 379 14,331 13,271 12,636 395 14,327 13,526 12,884
The Bank
2011 2010
Outstanding Debt Outstanding Debt
Terms of debt
restructuring
agreements


Cases

Before
Restructuring

After
Restructuring

End of
Year


Cases

Before
Restructuring

After
Restructuring

End of
Year
Less than 5 years 267 3,939 3,580 3,252 332 8,669 7,997 7,455
5 to 10 years 57 6,966 6,489 6,277 23 2,060 1,974 1,967
Over 10 years 54 3,410 3,185 3,091 36 3,579 3,536 3,455
Total 378 14,315 13,254 12,620 391 14,308 13,507 12,877
(Million Baht)
145
Annual Report 2011
Financial Report
(Million Baht)
The Bank and its subsidiaries recognised interest income from debt restructuring for the years ended
31 December 2011 and 2010 as follows:
Consolidated The Bank
2011 2010 2011 2010
Debt restructuring contracts that incurred losses 708 824 708 824
As of 31 December 2011 and 2010, the Bank had commitments to extend additional loans to these borrowers as
follows:
(Million Baht)
Consolidated and The Bank
2011 2010
Debt restructuring contracts that incurred losses 407 479
The Bank and its subsidiaries had outstanding balances on debtors which were restructured during 2011 and
2010 as follows:
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Debt restructuring contracts that incurred losses 12,636 12,884 12,620 12,877
Debt restructuring contracts that incurred no losses 26,137 24,956 26,125 24,955
Total 38,773 37,840 38,745 37,832
As of 31 December 2011 and 2010, the Bank and its subsidiaries had outstanding balances relating to all
restructured debtors which had been performing in accordance with debt restructuring agreements as follows:
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Debt restructuring contracts that incurred losses 22,861 22,597 22,839 22,585
Debt restructuring contracts that incurred no losses 40,147 36,738 40,041 36,676
Total 63,008 59,335 62,880 59,261
146
Annual Report 2011
Financial Report
(Million Baht)
14 ALLOWANCE FOR DOUBTFUL ACCOUNTS
The movements in the allowance for doubtful accounts during the years were as follows:
Consolidated
2011



Pass


Special
Mention


Sub-
Standard



Doubtful


Doubtful
of Loss


Excess
Allowance
Allowances
from
Securities
Business
Allowances
from
Insurance
Business



Total
Balance at the beginning
of the year

3,733

108

1,447

3,089

12,605

11,346

-

117

32,445
Transferred from investments
in receivables

-

-

-

-

1

-

-

-

1
Doubtful accounts (reversal)
605 216 1,646 (82) 251 2,039 5 (52) 4,628
Bad debt written off
(1) - - - (3,911) - - - (3,912)
Others
- - - - 2,062 - - (22) 2,040
Balance at the end of the year
4,337 324 3,093 3,007 11,008 13,385 5 43 35,202

Consolidated
2010


Pass

Special
Mention

Sub-
Standard


Doubtful

Doubtful
of Loss

Excess
Allowance
Allowances
from Insurance
Business


Total
Balance at the beginning of the year 2,829 79 3,061 3,020 11,261 9,141 135 29,526
Transferred from investments in
receivables

-

-

-

-

7

-

-

7
Doubtful accounts (reversal) 905 58 (1,614) 69 3,083 2,237 (26) 4,712
Bad debt written off (1) (29) - - (4,303) - - (4,333)
Others - - - - 2,557 (32) 8 2,533
Balance at the end of the year 3,733 108 1,447 3,089 12,605 11,346 117 32,445

(Million Baht)
147
Annual Report 2011
Financial Report
The Bank
2011

Pass
Special
Mention
Sub-
Standard

Doubtful
Doubtful
of Loss
Excess
Allowance

Total
Balance at the beginning of the year 4,259 106 1,441 2,957 11,836 10,600 31,199
Doubtful accounts (reversal) 763 216 1,636 1 20 1,953 4,589
Bad debt written off - - - - (3,788) - (3,788)
Others - - - - 2,160 - 2,160
Balance at the end of the year 5,022 322 3,077 2,958 10,228 12,553 34,160


(Million Baht)
The Bank
2010

Pass
Special
Mention
Sub-
Standard

Doubtful
Doubtful
of Loss
Excess
Allowance

Total
Balance at the beginning of the year 3,260 74 3,057 3,001 10,531 8,424 28,347
Doubtful accounts (reversal) 999 32 (1,616) (44) 2,877 2,176 4,424
Bad debt written off - - - - (4,137) - (4,137)
Others - - - - 2,565 - 2,565
Balance at the end of the year 4,259 106 1,441 2,957 11,836 10,600 31,199
15 REVALUATION ALLOWANCE FOR DEBT RESTRUCTURING
The movements in the revaluation allowance for debt restructuring during the years were as follows:

(Million Baht)
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Balance at the beginning of the year 4,387 4,519 4,386 4,493
Increase 3,232 2,583 3,231 2,582
Amortisation to interest income (239) (326) (239) (326)
Others (2,239) (2,389) (2,238) (2,363)
Balance at the end of the year 5,141 4,387 5,140 4,386
148
Annual Report 2011
Financial Report
16 PROPERTIES FORECLOSED - NET
Properties foreclosed as of 31 December 2011 and 2010 consisted of:
Consolidated
2011

Type of Properties Foreclosed
Beginning
Balance

Addition

Disposal
Ending
Balance
1. Assets acquired from debt repayment
1.1 Immovable assets
15,488 4,041 (4,487) 15,042*
1.2 Movable assets
38 84 (91) 31
Total
15,526 4,125 (4,578) 15,073
2. Others
405 28 (403) 30
Total Properties Foreclosed
15,931 4,153 (4,981) 15,103
Less Allowances for impairment
(1,550) (596) 467 (1,679)
Total Properties Foreclosed - net
14,381 3,557 (4,514) 13,424
* As of 31 December 2011, the value of immovable assets acquired from debt repayment was appraised by external
appraisers and internal appraisers in the amount of Baht 10,471 million and Baht 4,571 million, respectively.
(Million Baht)
Consolidated
2010

Type of Properties Foreclosed
Beginning
Balance

Addition

Disposal
Ending
Balance
1. Assets acquired from debt repayment
1.1 Immovable assets 16,106 4,538 (5,156) 15,488**
1.2 Movable assets 48 287 (297) 38
Total 16,154 4,825 (5,453) 15,526
2. Others 500 4 (99) 405
Total Properties Foreclosed 16,654 4,829 (5,552) 15,931
Less Allowances for impairment (1,695) (541) 686 (1,550)
Total Properties Foreclosed - net 14,959 4,288 (4,866) 14,381
** As of 31 December 2010, the value of immovable assets acquired from debt repayment was appraised by external
appraisers and internal appraisers in the amount of Baht 11,254 million and Baht 4,234 million, respectively.
(Million Baht)
149
Annual Report 2011
Financial Report
(Million Baht)
The Bank
2011
Beginning Ending
Type of Properties Foreclosed Balance Addition Disposal Balance
1. Assets acquired from debt repayment
1.1 Immovable assets
13,644 3,925 (3,988) 13,581*
1.2 Movable assets
27 - - 27
Total
13,671 3,925 (3,988) 13,608
2. Others
7 28 (7) 28
Total Properties Foreclosed
13,678 3,953 (3,995) 13,636
Less Allowances for impairment
(1,285) (482) 352 (1,415)
Total Properties Foreclosed - net
12,393 3,471 (3,643) 12,221
* As of 31 December 2011, the value of immovable assets acquired from debt repayment was appraised by external
appraisers and internal appraisers in the amount of Baht 9,010 million and Baht 4,571 million, respectively.
(Million Baht)
The Bank
2010
Beginning Ending
Type of Properties Foreclosed Balance Addition Disposal Balance
1. Assets acquired from debt repayment
1.1 Immovable assets 13,074 4,409 (3,839) 13,644**
1.2 Movable assets 28 - (1) 27
Total 13,102 4,409 (3,840) 13,671
2. Others 3 4 - 7
Total Properties Foreclosed 13,105 4,413 (3,840) 13,678
Less Allowances for impairment (1,227) (455) 397 (1,285)
Total Properties Foreclosed - net 11,878 3,958 (3,443) 12,393
** As of 31 December 2010, the value of immovable assets acquired from debt repayment was appraised by
external appraisers and internal appraisers in the amount of Baht 9,410 million and Baht 4,234 million,
respectively.
150
Annual Report 2011
Financial Report
17 CLASSIFIED ASSETS
As of 31 December 2011 and 2010, assets of the Bank and its subsidiaries, classified as investments, loans and
accrued interest receivables (including financial institutions), properties foreclosed and other assets, were
categorized by quality in compliance with the BoTs regulations, taking into account analyses of each loan and
appraisal of the financial standing of each borrower, as follows:
(Million Baht)
Consolidated
2011

Investments
Loans and Accrued
Interest Receivables
Properties
Foreclosed

Other Assets

Total
Pass - 1,247,334 - - 1,247,334
Special Mention - 18,810 - - 18,810
Sub-Standard - 5,004 - - 5,004
Doubtful - 5,684 - - 5,684
Doubtful of Loss 3,204 21,234 625 1,328 26,391
Total 3,204 1,298,066 625 1,328 1,303,223

Consolidated
2010

Investments
Loans and Accrued
Interest Receivables
Properties
Foreclosed

Other Assets

Total
Pass - 1,084,795 - - 1,084,795
Special Mention - 23,233 - - 23,233
Sub-Standard - 3,821 - - 3,821
Doubtful - 7,104 - - 7,104
Doubtful of Loss 4,207 22,420 559 1,314 28,500
Total 4,207 1,141,373 559 1,314 1,147,453

(Million Baht)
151
Annual Report 2011
Financial Report
(Million Baht)
The Bank
2011

Investments
Loans and Accrued
Interest Receivables
Properties
Foreclosed

Other Assets

Total
Pass - 1,250,807 - - 1,250,807
Special Mention - 14,662 - - 14,662
Sub-Standard - 4,805 - - 4,805
Doubtful - 5,440 - - 5,440
Doubtful of Loss 3,198 19,789 403 1,324 24,714
Total 3,198 1,295,503 403 1,324 1,300,428

(Million Baht)
The Bank
2010

Investments
Loans and Accrued
Interest Receivables
Properties
Foreclosed

Other Assets

Total
Pass - 1,086,943 - - 1,086,943
Special Mention - 20,885 - - 20,885
Sub-Standard - 3,656 - - 3,656
Doubtful - 6,826 - - 6,826
Doubtful of Loss 4,201 20,714 356 1,314 26,585
Total 4,201 1,139,024 356 1,314 1,144,895

152
Annual Report 2011
Financial Report
1
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Annual Report 2011
Financial Report

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Annual Report 2011
Financial Report

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155
Annual Report 2011
Financial Report

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156
Annual Report 2011
Financial Report

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157
Annual Report 2011
Financial Report
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158
Annual Report 2011
Financial Report
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159
Annual Report 2011
Financial Report
20 DEFERRED TAX ASSETS AND DEFERRED TAX LIABILITIES
Deferred tax assets and liabilities as of 31 December 2011 and 2010 as follows:
Consolidated The Bank
2011 2010 2011 2010
Deferred tax assets 2,464 3,582 2,310 3,524
Deferred tax liabilities (1,063) (1,777) - -
Net 1,401 1,805 2,310 3,524
Movements in total deferred tax assets and liabilities during the year were as follows:
(Million Baht)
(Million Baht)
Consolidated
Charged / credited to:
As of
1 January
2011


Profit or loss
Other
comprehensive
income


Others
As of
31 December
2011
Deferred tax assets
Investments 544 (337) - - 207
Investments in subsidiaries and
associated companies

577

(193)

-

-

384
Loans and accrued interest
receivables

994

(445)

-

(2)

547
Properties foreclosed 402 (88) - 1 315
Premises and equipment 6 3 - (1) 8
Provisions 4,202 (1,123) 60 (1) 3,138
Life policy reserve 660 (74) - (11) 575
Others 541 (80) - 8 469
Total 7,926 (2,337) 60 (6) 5,643
Deferred tax liabilities
Investments 1,882 (117) (298) - 1,467
Premises and equipment 4,050 (460) (1,032) - 2,558
Others 189 28 - - 217
Total 6,121 (549) (1,330) - 4,242
Net 1,805 (1,788) 1,390 (6) 1,401
160
Annual Report 2011
Financial Report
(Million Baht)
Consolidated
Charged / credited to:
As of
1 January
2010


Profit or loss
Other
comprehensive
income
Charged
directly to
equity
As of
31 December
2010
Deferred tax assets
Investments 524 20 - - 544
Investments in subsidiaries and
associated companies

577

-

-

-

577
Loans and accrued interest
receivables

1,074

(80)

-

-

994
Properties foreclosed 386 16 - - 402
Premises and equipment 5 1 - - 6
Provisions 3,991 211 - - 4,202
Life policy reserve 468 192 - - 660
Others 454 87 - - 541
Total 7,479 447 - - 7,926
Deferred tax liabilities
Investments 1,106 (48) 824 - 1,882
Premises and equipment 4,098 1 - (49) 4,050
Others 94 95 - - 189
Total 5,298 48 824 (49) 6,121
Net 2,181 399 (824) 49 1,805

161
Annual Report 2011
Financial Report
(Million Baht)
The Bank
Charged / credited to:
As of
1 January
2011


Profit or loss
Other
comprehensive
income
As of
31 December
2011
Deferred tax assets
Investments 506 (324) - 182
Investments in subsidiaries and
associated companies

574

(192)

-

382
Loans and accrued interest
receivables

915

(408)

-

507
Properties foreclosed 385 (89) - 296
Provisions 4,130 (1,121) 60 3,069
Others 304 (41) - 263
Total 6,814 (2,175) 60 4,699
Deferred tax liabilities
Investments 242 69 137 448
Premises and equipment 3,048 (75) (1,032) 1,941
Total 3,290 (6) (895) 2,389
Net 3,524 (2,169) 955 2,310
162
Annual Report 2011
Financial Report
The Bank
Charged / credited to:
As of
1 January
2010


Profit or loss
Other
comprehensive
income
Charged
directly to
equity
As of
31 December
2010
Deferred tax assets
Investments 486 20 - - 506
Investments in subsidiaries and
associated companies

574

-

-

-

574
Loans and accrued interest
receivables

987

(72)

-

-

915
Properties foreclosed 368 17 - - 385
Provisions 3,928 202 - - 4,130
Others 262 42 - - 304
Total 6,605 209 - - 6,814
Deferred tax liabilities
Investments 222 (5) 25 - 242
Premises and equipment 3,096 1 - (49) 3,048
Total 3,318 (4) 25 (49) 3,290
Net 3,287 213 (25) 49 3,524
See Note 43 for the amounts recognised in the statements of comprehensive income.
(Million Baht)
163
Annual Report 2011
Financial Report
21 DEPOSITS
Deposits were classified as of 31 December 2011 and 2010 as follows:
21.1 Classified by Type of Deposits
Consolidated The Bank
2011 2010 2011 2010
Current 66,618 60,776 66,833 61,698
Savings 686,716 687,502 688,037 688,650
Term
- Less than 6 months 146,434 156,870 146,529 156,993
- 6 months and less than 1 year 116,571 38,235 116,571 38,235
- 1 year and over 1 year 225,890 156,653 225,890 156,653
Total 1,242,229 1,100,036 1,243,860 1,102,229
(Million Baht)
21.2 Classified by Currencies and Residency of Depositors
(Million Baht)
Consolidated
2011 2010
Domestic Foreign Total Domestic Foreign Total
Baht 1,180,730 42,922 1,223,652 1,052,512 32,437 1,084,949
US Dollars 13,891 617 14,508 10,704 1,159 11,863
Other currencies 2,720 1,349 4,069 2,584 640 3,224
Total 1,197,341 44,888 1,242,229 1,065,800 34,236 1,100,036

(Million Baht)
The Bank
2011 2010
Domestic Foreign Total Domestic Foreign Total
Baht 1,182,361 42,922 1,225,283 1,054,705 32,437 1,087,142
US Dollars 13,891 617 14,508 10,704 1,159 11,863
Other currencies 2,720 1,349 4,069 2,584 640 3,224
Total 1,198,972 44,888 1,243,860 1,067,993 34,236 1,102,229
164
Annual Report 2011
Financial Report
22 INTERBANK AND MONEY MARKET ITEMS (LIABILITIES)
Interbank and money market items (liabilities) as of 31 December 2011 and 2010 consisted of:
(Million Baht)
Consolidated
2011 2010
At call Term Total At call Term Total
1. Domestic
The BoT and FIDF - 1,900 1,900 - 839 839
Commercial banks 4,834 34,847 39,681 1,619 21,150 22,769
Specialized financial
institutions 192 100 292 178 - 178
Other financial institutions 2,162 147 2,309 2,685 1,195 3,880
Total Domestic 7,188 36,994 44,182 4,482 23,184 27,666
2. Foreign
US Dollars 16 30 46 19 3 22
Japanese Yen 206 7,477 7,683 18 5,065 5,083
Other currencies 542 887 1,429 293 - 293
Total Foreign 764 8,394 9,158 330 5,068 5,398
Total Domestic and Foreign 7,952 45,388 53,340 4,812 28,252 33,064

165
Annual Report 2011
Financial Report
(Million Baht)
The Bank
2011 2010
At call Term Total At call Term Total
1. Domestic
The BoT and FIDF - 1,900 1,900 - 839 839
Commercial banks 4,834 34,847 39,681 1,619 21,150 22,769
Specialized financial
institutions 206 100 306 192 - 192
Other financial institutions 5,584 147 5,731 4,604 1,195 5,799
Total Domestic 10,624 36,994 47,618 6,415 23,184 29,599
2. Foreign
US Dollars 16 30 46 19 3 22
Japanese Yen 206 7,477 7,683 18 5,065 5,083
Other currencies 542 887 1,429 293 - 293
Total Foreign 764 8,394 9,158 330 5,068 5,398
Total Domestic and Foreign 11,388 45,388 56,776 6,745 28,252 34,997

166
Annual Report 2011
Financial Report
Contract parties
Financial institutions
Outsiders
Total
2011 2010
Borrowing 2,113 6,156
Consolidated and The Bank
2011 2010
23 FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS
Financial liabilities designated at fair value through profit or loss as of 31 December 2011 and 2010
consisted of:
(Million Baht)
Consolidated and The Bank
2011 2010
2,113 6,156
Proportion of transactions classified by the contract parties based on the amount of the contract: as of
31 December 2011 and 2010 consisted of:
Consolidated and The Bank
2011 2010
Proportion (%)
- 11
100 89
100 100
Consolidated
2011 2010
Domestic Foreign Total Domestic Foreign Total
Debentures 3,000 - 3,000 6,135 - 6,135
Subordinated Debentures - 5,796 5,796 - 5,511 5,511
Subordinated Debentures
KASIKORNBANK PCL No.1/2008 17,000 - 17,000 17,000

- 17,000
Subordinated Debentures
KASIKORNBANK PCL No.1/2009

600 -

600

600

-

600
Subordinated Debentures
KASIKORNBANK PCL No.1/2010 7,500 - 7,500 7,500

-

7,500
Bills of Exchange 36,072 - 36,072 51,648 - 51,648
Others 335 - 335 538 - 538
Total 64,507 5,796 70,303 83,421 5,511 88,932
24 DEBTS ISSUED AND BORROWINGS
Debts issued and borrowings as of 31 December 2011 and 2010 consisted of:
(Million Baht)
167
Annual Report 2011
Financial Report
(Million Baht)
Consolidated
2011
Currency Maturity Date Interest rate Amount
Debentures Baht 2012 3.20% - 3.40% 3,000
Subordinated Debentures US Dollar 2016 8.25% 5,796
Subordinated Debentures
KASIKORNBANK PCL No.1/2008

Baht

2018

5.25% - 6.50%

17,000
Subordinated Debentures
KASIKORNBANK PCL No.1/2009

Baht

2019

4.85% - 5.75%

600
Subordinated Debentures
KASIKORNBANK PCL No.1/2010

Baht

2020

4.50%

7,500
Bills of Exchange Baht 2024 1.75% - 6.00% 36,072
Others Baht 2018 0.00% - 0.50% 335
Total 70,303
Consolidated
2010
Currency Maturity Date Interest rate Amount
Debentures Baht 2011 1.77% - 1.91% 6,135
Subordinated Debentures US Dollar 2016 8.25% 5,511
Subordinated Debentures
KASIKORNBANK PCL No.1/2008

Baht

2018

5.25% - 6.50%

17,000
Subordinated Debentures
KASIKORNBANK PCL No.1/2009

Baht

2019

4.85% - 5.75%

600
Subordinated Debentures
KASIKORNBANK PCL No.1/2010

Baht

2020

4.50%

7,500
Bills of Exchange Baht 2013 0.90% - 3.20% 51,648
Others Baht 2017 0.00% - 0.50% 538
Total 88,932

(Million Baht)
168
Annual Report 2011
Financial Report
(Million Baht)
The Bank
2011 2010
Domestic Foreign Total Domestic Foreign Total
Debentures 3,000 - 3,000 6,135 - 6,135
Subordinated Debentures - 5,796 5,796 - 5,511 5,511
Subordinated Debentures
KASIKORNBANK PCL No.1/2008 17,000 - 17,000 17,000

- 17,000
Subordinated Debentures
KASIKORNBANK PCL No.1/2009

600 -

600

600

-

600
Subordinated Debentures
KASIKORNBANK PCL No.1/2010 7,500 - 7,500

7,500

-

7,500
Bills of Exchange 36,072 - 36,072 51,648 - 51,648
Others 959 - 959 1,148 - 1,148
Total 65,131 5,796 70,927 84,031 5,511 89,542
(Million Baht)
The Bank
2011
Currency Maturity Date Interest rate Amount
Debentures Baht 2012 3.20% - 3.40% 3,000
Subordinated Debentures US Dollar 2016 8.25% 5,796
Subordinated Debentures
KASIKORNBANK PCL No.1/2008

Baht

2018

5.25% - 6.50%

17,000
Subordinated Debentures
KASIKORNBANK PCL No.1/2009

Baht

2019

4.85% - 5.75%

600
Subordinated Debentures
KASIKORNBANK PCL No.1/2010

Baht

2020

4.50%

7,500
Bills of Exchange Baht 2024 1.75% - 6.00% 36,072
Others Baht 2018 0.00% - 3.25% 959
Total 70,927
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Annual Report 2011
Financial Report
(Million Baht)
The Bank
2010
Currency Maturity Date Interest rate Amount
Debentures Baht 2011 1.77% - 1.91% 6,135
Subordinated Debentures US Dollar 2016 8.25% 5,511
Subordinated Debentures
KASIKORNBANK PCL No.1/2008

Baht

2018

5.25% - 6.50%

17,000
Subordinated Debentures
KASIKORNBANK PCL No.1/2009

Baht

2019

4.85% - 5.75%

600
Subordinated Debentures
KASIKORNBANK PCL No.1/2010

Baht

2020

4.50%

7,500
Bills of Exchange Baht 2013 0.90% - 3.20% 51,648
Others Baht 2017 0.00% - 2.00% 1,148
Total 89,542
As of 31 December 2011 and 2010, the Bank has debts issued and borrowings with embedded derivative that
are not designated at fair value through profit or loss amounted to Baht 1,418 million and Baht 5,764 million,
respectively.
SUBORDINATED DEBENTURES
The Board of Directors in its meeting on 25 July 1996 approved the issuance of USD 200 million of unsecured
Subordinated Debentures, having a face value of USD 100,000 each, with a twenty-year maturity offered at a
price of USD 98,997 each on 21 August 1996 and carrying an 8.25 percent coupon rate payable semi-annually.
The Bank repurchased USD 16.69 million of such Subordinated Debentures in accordance with the Board of
Directors resolution, which was approved on 28 May 2009. The settlement was completed on 2 July 2009.
KBank Subordinated Debentures No.1/2008, KBank Subordinated Debentures No.1/2009 and Kbank Subordinated
Debentures No.1/2010
On 25 September 2008, the Board of Directors in its meeting approved the issuance of these Unsubordinated
and/or Subordinated Debentures in name certificate, unconvertible and without security in order to raise long-
term funding at a reasonable cost, to efficiently manage the interest rate and liquidity risks, as well as to
strengthen the status of the Banks tier two capital funds. The Bank issued and offered the Subordinated
Debentures as follows:
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Annual Report 2011
Financial Report
On 29 April 2010, the Board of Directors in its meeting approved the issuance of these Unsubordinated and/or
Subordinated Debentures in name certificate, unconvertible and without security in order to raise long-term
funding at a reasonable cost. The Bank issued and offered the Subordinated Debentures as follows:
On 22 June 2010, the Bank issued the Subordinated Debentures of KASIKORNBANK PUBLIC COMPANY
LIMITED No.1/2010 Due A.D. 2020, which the Bank may redeem the debenture before maturity, in the amount of
Baht 7,500 million, with a ten-year maturity. The debentures bear interest at the fixed interest of 4.50 % per
annum. Interest is payable quarterly.
The Bank may redeem KBank Subordinated Debentures No.1/2008, KBank Subordinated Debentures No.1/2009
and KBank Subordinated Debentures No.1/2010 before maturity under the following criteria:
(A) Before the fifth anniversary of the issue date, under a notice by the Bank of Thailand that
(1) The debenture will no longer be classified as a financial instrument, which can be counted as Tier two
capital fund of the Bank; or
(2) The debenture can be counted as Tier two capital fund, at the proportion less than 50 percent of Tier
one capital fund of the Bank; or
(B) On the fifth anniversary of the issue date or any subsequent interest payment date after the fifth anniversary
of the issue date; or
(C) The Bank is under court order for complete receivership, or for business rehabilitation or for bankruptcy
under the Bankruptcy Act or other applicable laws or under the Banks liquidation process; or
(D) If the Bank can demonstrate that interest payments under the Debentures are no longer, or will no longer
be, deductible as an expense for income tax purposes; or
(E) In any other cases as may be later stipulated by the Bank of Thailand.
On 19 December 2008, the Bank issued the Subordinated Debentures of KASIKORNBANK PUBLIC COMPANY
LIMITED No.1/2008 Due A.D. 2018, which the Bank may redeem the debenture before maturity, in the amount of
Baht 17,000 million, with a ten-year maturity. The debentures bear interest at the fixed interest rate for the first
three years of 5.25 % per annum, the fixed interest rate for the next four years of 5.75 % per annum and the fixed
interest rate for the final three years of 6.50 % per annum. Interest is payable quarterly.
On 17 July 2009, the Bank issued the Subordinated Debentures of KASIKORNBANK PUBLIC COMPANY
LIMITED No.1/2009 Due A.D.2019, which the Bank may redeem the debenture before maturity, in the amount of
Baht 600 million, with a ten-year maturity. The debentures bear interest at the fixed interest rate for the first three
years of 4.85 % per annum, the fixed interest rate for the next four years of 5.25 % per annum and the fixed
interest rate for the final three years of 5.75 % per annum. Interest is payable quarterly.
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25 EMPLOYEE RETIREMENT BENEFITS
The Bank and its subsidiaries have been assessing liability to pay for long-term employee benefits by using
Projected Unit Credit method as follows:
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Balance at the beginning of the year 9,046 8,766 8,776 8,513
Current service costs* 1,033 443 980 418
Interest cost* 464 392 450 380
Acturial losses in other
comprehensive income

303

-

300

-
Benefits paid (968) (555) (965) (535)
Balance at the end of the year 9,878 9,046 9,541 8,776
* Presented by employees expenses in statements of comprehensive income
Acturial gains and losses recognised in other comprehensive income for the years ended 31 December 2011
and 2010 consisted of:
Consolidated The Bank
2011 2010 2011 2010
Included in retained earnings:
At 1 January - - - -
Recognised during the year 303 - 300 -
At 31 December 303 - 300 -
Principle actuarial assumptions are as follows:
(Million Baht)
2011 / 2010
Discount rate 1.06% - 4.85%
Average salary increase 4% - 6%
Average turnover 3% - 12%
Normal retirement age 55 - 60 years
2011 / 2010
1.06% - 4.85%
4% - 6%
3% - 12%
55 - 60 years
172
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26 SHARE CAPITAL AND EARNINGS PER SHARE
The calculation of the consolidated and the Bank-only basic earnings per share for the years ended
31 December 2011 was based on profit attributable to ordinary shareholders of Baht 24,226 million and Baht
22,159 million, respectively (2010: Baht 20,047 million and Baht 18,615 million, respectively) and the weighted
average number of ordinary shares outstanding during the year ended 31 December 2011 of 2,393,260,193
shares (2010: 2,393,260,193 shares).
27 RESERVES
Section 116 of the Public Companies Act B.E. 2535 requires that the Bank shall allocate not less than 5 percent
of its annual net profit, less any accumulated losses brought forward, to a reserve account (legal reserve), until
this account reaches an amount not less than 10% of the registered authorized capital. In addition, The
provisions of the Civil and Commercial Code of Thailand require that subsidiaries shall allocate not less than
5 percent of their annual net profit each time a dividend is declared, to a reserve account (legal reserve) until
the reserve reaches 10 percent of authorized share capital. The legal reserve is not available for dividend
distribution.
28 DIVIDEND PAYMENTS
On 25 August 2011, the Board of Directors Meeting of the Bank approved to pay interim dividends from the
six-month operating results of 2011 at the rate of Baht 0.50 per share, totaling Baht 1,197 million, which was paid
on 22 September 2011.
On 7 April 2011, the Annual General Meeting of Shareholders of the Bank approved to pay dividend from the
operating results of 2010 at the rate of Baht 2.50 per share, totaling Baht 5,983 million. The interim dividend was
paid at the rate of Baht 0.50 per share, totaling Baht 1,197 million on 23 September 2010 and the remaining
dividend was paid at the rate of Baht 2.00 per share, totaling Baht 4,786 million, on 29 April 2011.
On 26 August 2010, the Board of Directors Meeting of the Bank approved to pay interim dividends from the
six-month operating results of 2010 at the rate of Baht 0.50 per share, totaling Baht 1,197 million, which was paid
on 23 September 2010.
On 7 April 2010, the Annual General Meeting of Shareholders of the Bank approved to pay dividend from the
operating results of 2009 at the rate of Baht 2.50 per share, totaling Baht 5,983 million. The interim dividend was
paid at the rate of Baht 0.50 per share, totaling Baht 1,197 million on 24 September 2009 and the remaining
dividend was paid at the rate of Baht 2.00 per share, totaling Baht 4,786 million, on 30 April 2010.
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Financial Report
29 ASSETS PLEDGED AS COLLATERAL
Assets pledged as collateral as of 31 December 2011 and 2010 consisted of:
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Deposits 3,154 916 3,135 827
Government bonds 45,946 34,277 27,825 20,210
State enterprises bonds 295 297 185 187
Total 49,395 35,490 31,145 21,224
The Bank has pledged these assets as collateral for derivatives, for electricity consumption, for court collateral
and for repurchase agreements.
30 CONTINGENT LIABILITIES AND COMMITMENTS
Contingent liabilities and commitments as of 31 December 2011 and 2010 consisted of:
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Avals to bills 7,944 3,802 7,944 3,802
Guarantees of loans 186 159 186 159
Liability under unmatured import bills 8,697 8,418 8,697 8,418
Letter of credit 26,962 24,496 26,962 24,496
Other contingencies
- Guarantees of selling instruments or securities - 1,500 - 1,500
- Unused credit line of overdraft 176,461 161,168 176,461 161,168
- Other guarantees 143,865 126,839 143,820 126,813
- Others 556,925 477,847 556,904 477,813
Total 921,040 804,229 920,974 804,169

174
Annual Report 2011
Financial Report
Under normal business operations, the Bank is a defendant in various litigation against the Bank. These include
cases of wrongful acts brought against the Bank, with total claims amounting to Baht 7,728 million and Baht
7,663 million as of 31 December 2011 and 2010, respectively. The Management believes that any liability
resulting from this litigation will not be material to the Banks financial position or on the results of its operations.
One of the civil cases against the Bank is a case which was further appealed to the Court of Final Appeal of Hong
Kong under Common Law. In this case, the Liquidators of Akai Holdings Limited (Akai) under a bankruptcy
case filed a civil lawsuit against the Bank, with total claim for damages of USD 52.81 Million plus interest, alleging
that a Loan Agreement and a Share Pledge Agreement entered into during 1998 between the Bank and Akai
were void and that the Bank is required to compensate Akai for damages resulting from enforcing the sale of
shares under the Share Pledge Agreement.
The Court of First Instance of Hong Kong dismissed the Liquidators entire claim. The Liquidators appealed to the
Court of Appeal which overturned the Court of First Instance decision ordering the Bank to pay damages. The
Bank appealed to the Court of Final Appeal. On 8 November 2010, the Court of Final Appeal awarded in favour
of Akai by ordering the Bank to pay damages of USD 22.54 million together with interest, at the rate of 1% over
USD LIBOR, total amount of USD 34.25 million. The Bank already paid such damages in 2010.
As of 31 December 2011 and 2010, Muang Thai Life Assurance Company Limited has been sued as insurer, with
claims amounting to approximately Baht 161 million and Baht 133 million, respectively. The Management
believes that any liability resulting from this litigation will not be material to the consolidated financial statements.
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Financial Report
31 RELATED PARTY TRANSACTIONS AND BALANCES
31.1 Loans and contingencies made to officers
(1)
and to business entities where the Bank and its subsidiaries,
their directors or officers, hold 20%
(2)
or more of their paid-up capital, in which market price as charged as
with other normal business, are summarized as follows:
(Million Baht)
Consolidated
31 December 2011 31 December 2010
Loans
1. Officers 30 21
2. Business entities where the Bank and subsidiaries, their
directors or officers, hold 20% or more of the paid - up capital
(2)
126

982
Total 156 1,003
Contingencies
1. Officers - -
2. Business entities where the Bank and subsidiaries, their
directors or officers,

hold 20% or more of the paid - up capital
(2)
13

13
Total 13 13

(Million Baht)
The Bank
31 December 2011 31 December 2010
Loans
1. Officers 18 21
2. Business entities where the Bank, its directors or officers,
hold 20% or more of the paid - up capital
(2)
69,446

57,012
Total 69,464 57,033
Contingencies
1. Officers - -
2. Business entities where the Bank, its directors or officers,
hold 20% or more of the paid - up capital
(2)
194

89
Total 194 89
(1)
Officers mean management who holds the title of at least First Senior Vice President including Department Head-Financial Accounting
Management Department and Department Head-Financial Planning Department.
(2)
Related business entities: 2010 mean business entities where the Bank, subsidiaries and any related parties hold 10% or more of the
paid-up capital.
2011 mean business entities where the Bank, subsidiaries and any related parties hold 20% or more of the
paid-up capital.
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Financial Report
31.2 Related Parties
Relationships between the Bank and other business entities
(1)
where control exists for the years ended
31 December 2011 and 2010 are explained in Note 11.1
31.3 Significant transactions occurring between the Bank and Phethai Asset Management Company Limited are
summarized as follows:
The Bank
31 December 2011 31 December 2010
Deposits 55 804
Other income 7 10
Income and expenses shared between the Bank and Phethai Asset Management Company Limited are charged
at cost, except for fee income, which is charged at market price.
The Bank has provided an allowance for doubtful accounts for Phethai Asset Management Company Limited
using the same method as for general customers and in accordance with the BoTs regulations.
(1)
Related parties 2010 mean spouses and children under age of 20 years old.
2011 mean spouses, children, father, mother, siblings and childrens spouses.
(Million Baht)

31.4 Additional transactions occurring between the Bank and related business entities, which are charged at market
price as with other normal business or the price as stipulated in the agreement, are as follows:
31.4.1 Assets, liabilities and contingencies between the Bank, its subsidiaries and associated companies
excluding Phethai Asset Management Company Limited as of 31 December 2011 and 2010 are
summarized as follows:
177
Annual Report 2011
Financial Report
(Million Baht)
Deposits
Subsidiaries
- KASIKORN ASSET MANAGEMENT CO., LTD. - - 1,338 1,236
- KASIKORN LEASING CO., LTD. - - 360 524
- Progress Gunpai Co., Ltd. - - 182 196
- Progress Land and Buildings Co., Ltd. - - 176 2
- Muangthai Group Holding Co., Ltd. - - 145 112
- KASIKORN FACTORY & EQUIPMENT CO., LTD. - - 100 122
- K-SME Venture Capital Co., Ltd. - - 88 68
- Progress Plus Co., Ltd. - - 84 86
- Progress Appraisal Co., Ltd. - - 71 78
- Progress Service Co., Ltd. - - 69 63
- Progress Service Support Co., Ltd. - - 56 49
- Progress Software Co., Ltd. - - 52 63
- KASIKORN RESEARCH CENTER CO., LTD. - - 43 42
- Progress Facilities Management Co., Ltd. - - 40 40
- Progress HR Co., Ltd. - - 33 40
Interbank and Money Market Items (Assets)
Subsidiary
- KASIKORN SECURITIES PCL - - - 265
Loans
Subsidiaries
- KASIKORN LEASING CO., LTD. - - 61,853 52,782
- KASIKORN FACTORY & EQUIPMENT CO., LTD. - - 7,462 3,242
Other Assets
Subsidiaries
- Muang Thai Life Assurance Co., Ltd. - - 235 190
- KASIKORN ASSET MANAGEMENT CO., LTD. - - 107 82
- KASIKORN SECURITIES PCL - - 19 32
- KASIKORN LEASING CO., LTD. - - 15 11
- Processing Center Co., Ltd. 10 - 10 -
- Progress Land and Buildings Co., Ltd. - - - 319
Consolidated The Bank
2011 2010 2011 2010
178
Annual Report 2011
Financial Report
- Progress Storage Co., Ltd. - - 26 32
- Progress Management Co., Ltd. - - 23 31
- Progress Multi Insurance Broker Co., Ltd. - - 17 -
- Progress Training Co., Ltd. - - 11 14
Associated Company
- Processing Center Co., Ltd. 18 23 18 23
Interbank and Money Market Items (Liabilities)
Subsidiaries
- KASIKORN SECURITIES PCL - - 2,898 1,471
- Muang Thai Life Assurance Co., Ltd. - - 959 721
Borrowings
Subsidiary
- KASIKORN ASSET MANAGEMENT CO., LTD. - - 624 510
Other Liabilities
Subsidiaries
- KASIKORN LEASING CO., LTD. - - 859 730
- Progress Software Co., Ltd. - - 208 215
- Progress HR Co., Ltd. - - 62 36
- Progress Plus Co., Ltd. - - 45 25
- Progress Appraisal Co., Ltd. - - 19 16
- Progress Service Co., Ltd. - - 16 -
- KASIKORN SECURITIES PCL - - 13 9
- Progress Storage Co., Ltd. - - 12 -
- Progress Training Co., Ltd. - - 11 -
Contingencies
Subsidiaries
- Muang Thai Life Assurance Co., Ltd. - - 2,038 1,787
- KASIKORN FACTORY & EQUIPMENT CO., LTD. - - 212 128
Associated Company
- Processing Center Co., Ltd. 13 13 13 13
- - 26 32
- - 23 31
- - 17 -
- - 11 14

18 23 18 23


- - 2,898 1,471
- - 959 721


- - 624 510


- - 859 730
- - 208 215
- - 62 36
- - 45 25
- - 19 16
- - 16 -
- - 13 9
- - 12 -
- - 11 -


- - 2,038 1,787
- - 212 128

13 13 13 13

(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
179
Annual Report 2011
Financial Report
Certain subsidiaries and associated companies have entered into 1-2 year building lease and service
agreements with the Bank. Rentals are charged at cost plus an increment for additional administration and
maintenance expenditures incurred. As of 31 December 2011 and 2010, the Bank and its related parties have
rental agreements with remaining tenures amounting to Baht 39 million and Baht 35 million, respectively.
The Bank has entered into 5-year car leasing agreements with KASIKORN LEASING CO., LTD. Such
agreements are classified as finance lease agreements, charged at market rates. As of 31 December 2011 and
2010, the book value of finance lease liabilities, before elimination, amounts to Baht 857 million and 728 million,
respectively.
The Bank entered into an Information Technology Service Agreement with Progress Software Co., Ltd. under
which the service will be provided until 30 November 2015. As of 31 December 2011, the Bank is committed to
pay total service fees of Baht 91 Million and as of 31 December 2010, the Bank has no further commitment to
pay total service fees as the service fees have not been determined.
31.4.2 Revenue and expenses occurring between the Bank, its subsidiaries and associated companies for the
years ended 31 December 2011 and 2010 are summarized as follows:
Subsidiaries
Revenue:
Interest income - - 2,228 1,798
Dividend income - - 956 859
Fee income - - 3,719 2,762
Other income - - 1,607 955
Expenses:
Interest expenses - - 197 110
Fee expenses - - 191 277
Personnel expenses - - 383 274
Other expenses - - 3,308 3,199
Associated Companies
Revenue:
Other income 12 8 12 8
Expenses:
Fee expenses - 3 - 3
Other expenses 20 15 20 15
(Million Baht)


- - 2,228 1,798
- - 956 859
- - 3,719 2,762
- - 1,607 955

- - 197 110
- - 191 277
- - 383 274
- - 3,308 3,199


12 8 12 8

- 3 - 3
20 15 20 15
Consolidated The Bank
2011 2010 2011 2010
180
Annual Report 2011
Financial Report
The Bank has entered into a staff secondment agreement with KASIKORN SECURITIES PCL, commencing from
January 2006. The agreement shall be terminated at any time by the Bank giving notice 60 days prior to the
termination date. The Bank is responsible for salaries, welfare and other benefits and any liabilities that arise or
may arise from the actions of the employees.
For the years ended 31 December 2011 and 2010, the Bank incurred expenses amounting to Baht 383 million
and Baht 274 million, respectively, presented as personnel expenses in the statements of comprehensive
income.
31.4.3 Assets, liabilities and contingencies between the Bank and other business entities in which the directors,
key executive officers and close members of their families have significant influence as of 31 December
2011 and 2010 were summarized as follows:
Consolidated and The Bank
2011 2010
Loans
- TT&T Public Co., Ltd.* 2,156 -
- Sansiri Public Co., Ltd. 2,032 2,136
- BANGKOK PRODUCE MERCHANDISING PUBLIC CO., LTD.* 1,541 -
- PAPANAN LIMITED* 830 -
- Jutha Maritime Public Co., Ltd. 687 714
- Charoen Pokphand Foods Public Co., Ltd. 600 800
- C.P. Merchandising Co., Ltd.* 585 -
- SAIM QUALITY STARCH CO., LTD.* 382 -
- Loxley Public Co., Ltd.* 250 -
- KOMATSU BANGKOK LEASING CO., LTD.* 212 -
- Bangkok Komatsu Forklift Co., Ltd.,* 205 -
- Global Utilities Services Co., Ltd. 185 217
- RED LOTUS PROPERTIES LIMITED* 164 -
- B.P. Food Products Co., Ltd.* 150 -
- CPF Food Products Co., Ltd.* 150 -
- BANGKOK FOOD PRODUCTS CO., LTD.* 146 -
- TISCO TOKYO LEASING CO., LTD.* 115 -
- Rajburi Foods Co., Ltd.* 100 -
(Million Baht)
181
Annual Report 2011
Financial Report
Consolidated and The Bank
2011 2010
Loans (Continued)
- Thanakorn Vegetable Oil Products Co., Ltd.* 92 -
- Charoen Pokphand Northeastern Plc.* 50 -
- Eastern Printing Public Company Limited* 42 -
- Construction and Engineering Services Co., Ltd.* 22 -
- M&A Guard Service Co., Ltd.* 11 -
- Bangkok Glass Industry Co., Ltd.** - 693
Deposits
- Counter Service Co., Ltd.* 777 -
- Serm Suk Public Co., Ltd. 663 300
- TT&T Public Co., Ltd.* 554 -
- CP ALL PUBLIC CO., LTD.* 472 -
- Muang Thai Insurance Public Co., Ltd. 255 352
- Thai Smart Card Co., Ltd.* 228 -
- C.P. Retailing and Marketing Co., Ltd.* 200 -
- TOSHIBA LIGHTING COMPONENTS (THAILAND) LTD.* 170 -
- BP - CASTROL (THAILAND) LIMITED* 145 -
- Phatra Leasing Public Co., Ltd. 113 72
- Sansiri Public Co., Ltd. 107 194
- Sermsuk Beverage Co., Ltd. 97 45
- Global Utilities Services Co., Ltd.* 95 -
- National ITMX Co., Ltd. 85 22
- SIAM MOTORS SALES CO., LTD.* 82 -
- B.GRIMM BIP POWER LIMITED* 74 -
- Retailink (Thailand) Co., Ltd.* 70 -
- Guardfire Limited* 61 -
- SIAM MOTORS TRADING CO., LTD.* 58 -
- Charoen Pokphand Foods Public Co., Ltd. 52 24
- CHANACHAI LIMITED* 41 -
- LOXLEY JOINT AND HOLD CO., LTD.* 41 -
- TRIPLE T GLOBAL NET CO., LTD.* 39 -
- Suludee Co., Ltd.* 38 -
- SIAM MODIFIED STARCH CO., LTD.* 37 -
(Million Baht)
182
Annual Report 2011
Financial Report
Consolidated and The Bank
2011 2010
Deposits (Continued)
- Loxley Trading Co., Ltd.* 36 -
- General Engineering Public Co., Ltd.* 32 -
- Sombat Lamsam Co., Ltd. 32 27
- Crown Seal Public Co., Ltd.* 31 -
- Muangthai Holding Co., Ltd.* 30 -
- JEM ENVIRONIMENTAL MANAGEMENT CO., LTD.* 29 -
- PHIWANTHANA CO., LTD.* 29 -
- PTT Global Chemical Public Company Limited* 29 -
- Loxbit Public Co., Ltd.* 26 -
- Oriental Post Co., Ltd.* 25 -
- Professional Computer Co., Ltd.* 25 -
- Benjangkawat Co., Ltd.* 24 -
- Thai - Amadeus Southeast Asia Co., Ltd.* 23 -
- The Barbecue Plaza Co., Ltd.* 21 -
- Smithithada Co., Ltd. 20 15
- Sarasin Co., Ltd.* 20 -
- SIAM MUSIC YAMAHA CO., LTD.* 19 -
- P I A INTERIOR COMPANY LIMITED* 18 -
- Ruam Samphant Co., Ltd.* 18 -
- Architects 49 Ltd.* 17 -
- PLUS PROPERTY CO., LTD.* 17 -
- M&E ENGINEERING 49 LIMITED* 17 -
- Songkhla Shipping Agency Co., Ltd.* 17 -
- PAPANAN LIMITED* 16 -
- The Viriyah Insurance Co., Ltd.* 15 -
- SIAM QUALITY STARCH CO., LTD.* 15 -
- SIAM HITACHI AUTOMOTIVE PRODUCTS LTD.* 13 -
- GS YUASA SIAM SALES LTD.* 13 -
- P 49 INTERIOR AND ASSOCIATES CO., LTD.* 13 -
- CONSULTING & MANAGEMENT 49 LTD.* 13 -
(Million Baht)
183
Annual Report 2011
Financial Report
Consolidated and The Bank
2011 2010
Deposits (Continued)
- Toshiba Thailand Co., Ltd.* 13 -
- SIAM GS SALES CO., LTD.* 12 -
- Pruetthada Co., Ltd. 12 5
- BLUESCOPE LYSAGHT (THAILAND) CO., LTD.* 12 -
- Floor Industry Co., Ltd.* 11 -
- GRAPHIC 49 LIMITED* 11 -
- S.U.N. MANAGEMENT CO., LTD.* 10 -
- Mobile Innovation Co., Ltd.* 10 -
- The Phatra Samphant Co., Ltd.* 10 -
- Mitsubishi Elevator Asia Co., Ltd. 9 37
- Nithi Thamrong Co., Ltd. 6 37
- Zin Suapa Co., Ltd. 6 12
- TOT Public Co., Ltd.** - 34
- Sup Wattana Co., Ltd.** - 19
- Khao Angkaew Co., Ltd.** - 13
Contingencies
- Charoen Pokphand Foods Public Co., Ltd. 3,863 1,619
- PTT Global Chemical Public Company Limited* 2,003 -
- Sansiri Public Co., Ltd. 1,191 1,296
- CPF Food Products Co., Ltd.* 255 -
- Loxley Public Co., Ltd.* 245 -
- B.GRIMM BIP POWER LIMITED* 229 -
- Quality Houses Public Co., Ltd. 224 583
- CP ALL PUBLIC CO., LTD.* 184 -
- Home Product Center Public Co., Ltd.* 127 -
- Global Utilities Services Co., Ltd. 121 174
- CASA VILLE CO., LTD.* 70 -
- Construction and Engineering Services Co., Ltd.* 64 -
- BANGKOK PRODUCE MERCHANDISING PUBLIC CO., LTD.* 53 -
- General Engineering Public Co., Ltd.* 52 -
- C.P. Merchandising Co., Ltd.* 49 -
- JEM ENVIRONIMENTAL MANAGEMENT CO., LTD.* 47 -
(Million Baht)
184
Annual Report 2011
Financial Report
Consolidated and The Bank
2011 2010
Contingencies (Continued)
- Retailink (Thailand) Co., Ltd.* 45 -
- Loxley Trading Co., Ltd.* 45 -
- SCG Network Management Co., Ltd.* 44 -
- Dole Thailand Co., Ltd. 42 75
- C.P. Retailing and Marketing Co., Ltd.* 40 -
- Eastern Printing Public Company Limited* 40 -
- Professional Computer Co., Ltd.* 34 -
- Petpak Co., Ltd.* 29 -
- SCG Trading Co., Ltd.* 24 -
- PHIWANTHANA CO., LTD.* 24 -
- SCG Logistics Management Co., Ltd.* 23 -
- Crown Seal Public Co., Ltd.* 21 -
- Loxbit Public Co., Ltd.* 21 -
- Siam Motor Parts Co., Ltd.* 20 -
- SIAM RIKEN INDUSTRIAL CO., LTD.* 19 -
- SAIM QUALITY STARCH CO., LTD.* 18 -
- Charoen Pokphand Northeastern Plc.* 13 -
- Bangkok Glass Industry Co., Ltd.** - 67
- Yip In Tsoi & Jacks Co., Ltd.** - 15
- Jutha Maritime Public Co., Ltd. - 12
* 2010 the entity was not related to the Bank.
** 2011 the entity is no longer related to the Bank.
31.4.4 During 2011, a subsidiary of the Bank sold a property foreclosed to another related business in the amount
of Baht 540 million which has gain on sale of property foreclosed in amount of Baht 238 million.

(Million Baht)
185
Annual Report 2011
Financial Report
Short-term employee benefits 928 904 535 539
Post-employment benefits 24 23 19 18
Total 952 927 554 557

31.4.5 Assets, liabilities and contingencies between the Bank and its directors and key executive officers or the
Banks employees who have authority and responsibility for planning, directing and controlling the
activities of the Bank including their close family members as of 31 December 2011 and 2010 are
summarized as follows:
(Million Baht)
Consolidated and The Bank
2011 2010
Loans 67 30
Deposits 2,920 1,150
31.5 Key management personnel compensation for the years ended 31 December 2011 and 2010 are consisted of:
(Million Baht)
Consolidated The Bank
32 BENEFITS OF DIRECTORS AND EXECUTIVES
The Bank and its subsidiaries have not paid other benefits to directors and executives except for the benefits that
are normally paid such as directors fee, directors bonus (if any) and income tax, executives salary and bonus
(if any).
2011 2010 2011 2010
928 904 535 539
24 23 19 18
952 927 554 557
186
Annual Report 2011
Financial Report
33 CAPITAL COMMITMENTS AND LONG-TERM AGREEMENTS
33.1 Capital Commitments
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Contracted but not provided for 5,607 7,436 5,610 7,435
33.2 Long-Term Agreements
33.2.1 Operating Lease
The Bank and its subsidiaries have entered into land/building lease agreements for branch offices
and vehicle lease agreements. The Bank and its subsidiaries were committed to pay future rentals,
which are summarized as follows:
(Million Baht)
Consolidated The Bank
Types of Lease Agreement Remaining Period 2011 2011
Land/building lease agreements 1 January 2012 6 March 2036 1,800 1,785
Vehicle lease agreements 1 January 2012 21 December 2016 104 101
Others 1 January 2012 31 January 2016 45 -
Total 1,949 1,886
187
Annual Report 2011
Financial Report
(Million Baht)
Consolidated The Bank
Types of Lease Agreement Remaining Period 2010 2010
Land/building lease agreements 1 January 2011 6 March 2036 1,830 1,806
Vehicle lease agreements 1 January 2011 15 July 2015 109 253
Others 1 January 2011 25 October 2014 33 -
Total 1,972 2,059
33.2.2 Service Agreement
The Bank entered into an Information Technology Service, under which the service will be provided
until 31 December 2015. As of 31 December 2011 and 2010, the Bank is committed to pay total
service fees of Baht 5,975 million and Baht 6,156 million, respectively.
34 THAI FINANCIAL REPORTING STANDARDS (TFRS) NOT YET ADOPTED
The Bank and its subsidiaries have not adopted the following revised TFRS that have been issued as of the
reporting date but are not yet effective.
The below revised TFRS (revised 2009) is expected to become effective for annual financial periods beginning on or
after 1 January 2013.
TFRS Topic
TAS 21 (Revised 2009) The Effects of Changes in Foreign Exchange Rates
The management is presently considering the potential impact from the adoption of the above revised TFRS.
35 THE FINANCIAL POSITIONS AND RESULTS OF OPERATIONS DIFFERENTIATED BY DOMESTIC AND
FOREIGN BUSINESS
The financial positions and results of operations differentiated by domestic and foreign business can be
summarized as follows:
188
Annual Report 2011
Financial Report
(Million Baht)
Consolidated
2011
Domestic
Business
Foreign
Business

Total
Eliminated
Transactions

Total
Total assets 1,709,069 13,871 1,722,940 - 1,722,940
Interbank and money market items - net
(assets)

108,805

3,164

111,969

-

111,969
Investments - net 259,206 5,089 264,295 - 264,295
Loans to customers and accrued interest
receivables - net

1,168,784

3,812

1,172,596

-

1,172,596
Deposits 1,237,897 4,332 1,242,229 - 1,242,229
Interbank and money market items
(liabilities)
52,454 886 53,340 - 53,340
Debts issued and borrowings 64,507 5,796 70,303 - 70,303
(Million Baht)
Consolidated
2010
Domestic
Business
Foreign
Business

Total
Eliminated
Transactions

Total
Total assets 1,537,291 11,182 1,548,473 (1,809) 1,546,664
Interbank and money market items - net
(assets) 93,468 4,092 97,560 - 97,560
Investments - net 245,615 5,602 251,217 - 251,217
Loans to customers and accrued interest
receivables - net

1,040,172

1,394

1,041,566

-

1,041,566
Deposits 1,098,393 1,643 1,100,036 - 1,100,036
Interbank and money market items
(liabilities)

33,064

-

33,064

-

33,064
Debts issued and borrowings 83,421 5,511 88,932 - 88,932

35.1 Financial Positions Classified by Types of Business
189
Annual Report 2011
Financial Report
The Bank
2011
Domestic
Business
Foreign
Business

Total
Eliminated
Transactions

Total
Total assets 1,590,696 13,871 1,604,567 - 1,604,567
Interbank and money market items - net
(assets)

107,041

3,164

110,205

- 110,205
Investments - net 168,945 5,089 174,034 - 174,034
Loans to customers and accrued interest
receivables - net

1,160,103

3,812

1,163,915

- 1,163,915
Deposits 1,239,528 4,332 1,243,860 - 1,243,860
Interbank and money market items
(liabilities)
55,889 887 56,776 - 56,776
Debts issued and borrowings 65,131 5,796 70,927 - 70,927
(Million Baht)
The Bank
2010
Domestic
Business
Foreign
Business

Total
Eliminated
Transactions

Total
Total assets 1,441,359 11,182 1,452,541 (1,809) 1,450,732
Interbank and money market items - net
(assets) 92,676 4,092 96,768

- 96,768
Investments - net 178,096 5,602 183,698 - 183,698
Loans to customers and accrued interest
receivables - net

1,031,953

1,394

1,033,347

-

1,033,347
Deposits 1,100,586 1,643 1,102,229 - 1,102,229
Interbank and money market items
(liabilities)

34,997

-

34,997

-

34,997
Debts issued and borrowings 84,031 5,511 89,542 - 89,542
(Million Baht)
190
Annual Report 2011
Financial Report
35.2 Results of Operations Classified by Types of Business
(Million Baht)
Consolidated
2011
Domestic
Business
Foreign
Business

Total
Eliminated
Transactions

Total
Interest income 83,412 483 83,895 (202) 83,693
Interest expenses 27,276 128 27,404 (202) 27,202
Interest income - net 56,136 355 56,491 - 56,491
Fees and service income - net 20,595 42 20,637 - 20,637
Other operating income 12,841 539 13,380 - 13,380
Other operating expenses 50,087 277 50,364 - 50,364
Operating profit before income tax expense 39,485 659 40,144 - 40,144


(Million Baht)
Consolidated
2010
Domestic
Business
Foreign
Business

Total
Eliminated
Transactions

Total
Interest income 62,169 220 62,389 (118) 62,271
Interest expenses 15,578 67 15,645 (118) 15,527
Interest income - net 46,591 153 46,744 - 46,744
Fees and service income - net 18,186 41 18,227 - 18,227
Other operating income 10,553 (380) 10,173 - 10,173
Other operating expenses 44,555 149 44,704 - 44,704
Operating profit (loss) before income tax
expense

30,775

(335)

30,440

-

30,440
191
Annual Report 2011
Financial Report
(Million Baht)
The Bank
2011
Domestic
Business
Foreign
Business

Total
Eliminated
Transactions

Total
Interest income 77,747 483 78,230 (202) 78,028
Interest expenses 27,416 128 27,544 (202) 27,342
Interest income - net 50,331 355 50,686 - 50,686
Fees and service income - net 19,593 42 19,635 - 19,635
Other operating income 8,598 539 9,137 - 9,137
Other operating expenses 44,946 277 45,223 - 45,223
Operating profit before income tax expense 33,576 659 34,235 - 34,235

(Million Baht)
The Bank
2010
Domestic
Business
Foreign
Business

Total
Eliminated
Transactions

Total
Interest income 57,338 220 57,558 (118) 57,440
Interest expenses 15,643 67 15,710 (118) 15,592
Interest income - net 41,695 153 41,848 - 41,848
Fees and service income - net 17,283 41 17,324 - 17,324
Other operating income 7,648 (380) 7,268 - 7,268
Other operating expenses 40,187 149 40,336 - 40,336
Operating profit (loss) before income tax
expense

26,439

(335)

26,104

-

26,104
192
Annual Report 2011
Financial Report
36 INTEREST INCOME
Interest income for the years ended 31 December 2011 and 2010 consisted of:
Consolidated The Bank
2011 2010 2011 2010
Interbank and money market items 7,178 2,363 7,143 2,347
Investments and trading transactions 285 279 285 279
Investments in debt securities 8,129 6,650 4,325 3,638
Loans 64,801 49,895 66,302 50,984
Hire purchase and financial lease 3,327 2,892 - -
Others (27) 192 (27) 192
Total 83,693 62,271 78,028 57,440
(Million Baht)
37 INTEREST EXPENSES
Interest expenses for the years ended 31 December 2011 and 2010 consisted of:
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Deposits 15,067 6,863 15,078 6,870
Interbank and money market items 3,758 1,845 3,820 1,857
Contributions to Deposit Protection Agency 4,776 4,026 4,776 4,026
Debts issued
- Subordinated debentures 1,728 1,859 1,728 1,859
- Others 1,776 885 1,799 891
Borrowings 36 - 36 9
Others 61 49 105 80
Total 27,202 15,527 27,342 15,592
193
Annual Report 2011
Financial Report
38 FEES AND SERVICE INCOME - NET
Fees and service income - net for the years ended 31 December 2011 and 2010 consisted of:
(Million Baht)
39 GAIN ON TRADING AND FOREIGN EXCHANGE TRANSACTIONS
Gain on trading and foreign exchange transactions for the years ended 31 December 2011 and 2010 consisted
of:

Consolidated The Bank

2011 2010 2011 2010
Fees and service income
Acceptances, aval and guarantees 1,803 1,657 1,803 1,657
Other 24,269 21,164 23,302 20,210
Total Fees and service income 26,072 22,821 25,105 21,867
Fees and service expenses 5,435 4,594 5,470 4,544
Fees and service income - net 20,637 18,227 19,635 17,323
Consolidated The Bank
2011 2010 2011 2010
1. Gain (loss) on trading and foreign
exchange transactions

- Foreign currencies and foreign
currency related derivatives

6,059

4,097

6,058

4,099
- Interest rate related derivatives (794) 91 (794) 91
- Debt securities 4 - 4 -
- Equity securities 4 268 5 257
- Others (59) 9 (59) 9
Total 5,214 4,465 5,214 4,456

(Million Baht)
194
Annual Report 2011
Financial Report


Gain (loss) on disposal
Available-for-sale investments
Held-to-maturity debt instruments
General investments
Investments in subsidiaries and associates
Total
(Loss) Reversal on impairment and write-off of investment
Equity securities - available-for-sale
General investments
Investments in subsidiaries and associates
Total
Total gain on investments
Consolidated and The Bank
2011 2010
1. Changes in the fair value - net
- Borrowing 16 (24)
2. Loss on redemption or transferable and interest expense
which is not excluded NO. 1.

(70)

(71)
Total (54) (95)
40 LOSS ON FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS
Loss on financial liabilities designated at fair value through profit or loss for the years ended 31 December 2011
and 2010 consisted of:
(Million Baht)
Consolidated and The Bank
2011 2010

16 (24)
(70)

(71)
(54) (95)
41 GAIN ON INVESTMENTS
Gain on investments presented in the statements of comprehensive income for the years ended 31 December
2011 and 2010 consisted of:
(Million Baht)
Consolidated
2011 2010

512 618
55 -
(19) (4)
7 -
555 614

(1) (4)
251 -
1 -
251 (4)
806 610
The Bank
2011 2010

89 257
- -
(19) (4)
(2) -
68 253

- (10)
251 -
1 -
252 (10)
320 243
195
Annual Report 2011
Financial Report
42 IMPAIRMENT LOSS ON LOANS AND DEBT SECURITIES
Impairment loss on loans and debt securities for the years ended 31 December 2011 and 2010 consisted of:
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Interbank and money market items 1 14 1 14
Held-to-maturity debt instruments (258) 5 (254) 9
Loans to customers 4,031 4,085 4,062 3,872
Loss on debt restructuring 3,572 2,597 3,571 2,596
Total 7,346 6,701 7,380 6,491

43 INCOME TAX EXPENSE
On 21 December 2011, the Government has issued a Royal Decree under the Revenue Code that give effect to
the Cabinet resolution on 11 October 2011 regarding the Reduction and Exemption in Income Taxes (No. 530)
B.E. 2554 to reduce the corporate income tax rate for the three accounting periods; from 30% to 23% for the
accounting period 2012 and to 20% for the following two accounting periods 2013 and 2014.
The Bank and subsidiaries shall be measured deferred tax assets and deferred tax liabilities at the tax rates that
are expected to apply to the period when the asset is realized or the liability is settled in line with Thai Accounting
Standard. The substantively enacted tax rates which should be applied in measuring deferred tax assets and
liabilities shall be 23% for the accounting period 2012 and 20% for accounting periods 2013 onwards that give
effect to implication of The Federation of Accounting Professions.
196
Annual Report 2011
Financial Report
43.1 Income tax recognised in profit or loss for the years ended 31 December 2011 and 2010 consisted of:
Consolidated The Bank
2011 2010 2011 2010
Current tax expense
Current year 12,174 9,493 9,907 7,702
Deferred tax expense
Movements in temporary differences (194) (399) 53 (213)
Income tax reduction
For items recognised before the Cabinet
resoluation 1,868 - 1,995 -
For items recognised after the Cabinet
resoluation 114 - 121 -
1,788 (399) 2,169 (213)
Total income tax expense 13,962 9,094 12,076 7,489
(Million Baht)
See Note 20 for movement in deferred tax assets and deferred tax liabilities during the year
43.2 Income tax recognised in other comprehensive income for the years ended 31 December 2011 and 2010
consisted of:
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Income taxes relating to components of other
comprehensive income
Movements in temporary differences 45 (824) (191) (25)
Deferred tax - income tax reduction 1,345 - 1,146 -
Total 1,390 (824) 955 (25)
197
Annual Report 2011
Financial Report
43.3 Reconciliation of effective tax rates as consisted of
(Million Baht)
Consolidated
2011 2010
Rate (%) Amount Rate (%) Amount
Operating profit before income tax 40,144 30,440
Income tax using the Thai corporation tax rate 30.00 12,043 30.00 9,132
Deferred tax - income tax reduction
For items recognised before the Cabinet
resoluation

1,868

-
For items recognised after the Cabinet
resoluation

114

-
Tax effect of income and expenses
that are not taxable income or not deductible
in determining taxable profit, net


(63)


(38)
Total 34.78 13,962 29.88 9,094
(Million Baht)
The Bank
2011 2010
Rate (%) Amount Rate (%) Amount
Operating profit before income tax 34,235 26,104
Income tax using the Thai corporation tax rate 30.00 10,270 30.00 7,831
Deferred tax - income tax reduction
For items recognised before the Cabinet
resoluation

1,995

-
For items recognised after the Cabinet
resoluation

121

-
Tax effect of income and expenses
that are not taxable income or not deductible
in determining taxable profit, net


(310)


(342)
Total 35.27 12,076 28.69 7,489

198
Annual Report 2011
Financial Report
44 FINANCIAL RISK MANAGEMENT
Credit risk
Credit risk refers to the risk that a counterparty or a borrower may default on its contractual obligations and
agreements. Such default may be caused by the counterpartys inability to pay due to financial
encumbrances or their intention not to abide by the contractual agreements, resulting in a loss to the Bank.
The bank has employed credit portfolio optimization techniques to determine the target of loan growth and
its desirable credit portfolio composition that strive for the highest possible risk-adjusted return within
acceptable risk levels under stress conditions, by taking into account of economic outlook, potential market
opportunities, and the banks strategic direction. The Bank has employed credit risk management
processes in credit processes. In assessing medium and large corporate customers credit risk level, the
Bank utilizes credit risk rating tools to enhance the quality of loans granted. Furthermore, the credit scoring
has been employed to determine the credit risk level of retail customers to ensure uniformity of assessment
results. To manage medium business and large corporate business portfolios following the approval
process, the Bank annually reviews customers credits rating a on qualitative and quantitative basis.
Regarding the management of retail portfolio, behavior scoring has been adopted for assessing customers
risk level resulting in the Banks capability in determining risk-adjusted returns or interest rates. This also
enhances the determination of asset allocation across businesses and industries to diversify risks at an
aggregate level. Moreover, the bank has employed collection scoring to define risk-based collection
strategies and optimize collection efficiency. In addition, the Bank has conducted the stress tests to assess
potential impacts from political, financial shock on customers credit risk profiles, flooding, and other
situation in order to determine the implication to credit policy and credit risk management.
199
Annual Report 2011
Financial Report
For loans item shown in the statements of financial position, the Banks maximum credit loss is the carrying
amount of net loans after deduction of applicable allowance for losses without considering the value of
collateral. In addition, credit risk may arise from off-financial reporting items or contingencies.
Market risk
Market risk is any risk due to changes in interest rates, foreign exchange rates, equity prices, commodity
prices and risk arising from credit derivatives which may cause volatility in the Banks earnings or
fluctuations in the value of the Banks financial assets and liabilities both in the current reporting period and
in the future.
The Bank currently faces 3 major types of market risk namely interest rate risk, foreign exchange rate risk
and equity position risk. As the Bank has chosen not to retain any position dealing with commodity prices
and credit derivatives, they have been managed under back-to-back policy.
In the credit approval process, the Bank considers the customers ability to repay and the loan objectives as
key factors in the approval of credit and may obtain sufficient collateral or other securities, where
appropriate, as a means of mitigating the risk of financial losses from default. To maximize the effectiveness
of the credit approval process, credit analysis and approval functions are separated from the units
responsible for maintaining customer relationships. The Bank also has processes for regularly reviewing
customers credit rating and performance on all approved transactions. For non-performing loans (NPL), the
Bank has closely and continuously monitored, resolved and/or restructured them to retain maximum benefits
for the Bank.
200
Annual Report 2011
Financial Report
1. Interest rate risk
Interest rate risk refers to any risk arising from changes in interest rates which may affect the value of
the Banks financial instruments or may cause volatility in the Banks earnings or cost of funds, both in
the current reporting period and in the future. The Bank has employed various tools to manage interest
rate risk such as Value-at-Risk (VaR) and Interest Rate Risk Gap under the supervision of Risk
Management Committee and Assets and Liabilities Management Sub-committee.
An analysis of loans (including financial institutions) at fixed and floating interest rates (MLR, MOR and MRR) as
of 31 December 2011 and 2010 is as follows:
(Million Baht)
Consolidated The Bank
2011 2010 2011 2010
Fixed interest rates 463,588 376,137 455,797 369,061
Floating interest rates 841,264 772,016 839,540 769,819
Total Loans (including financial
institutions)

1,304,852

1,148,153

1,295,337

1,138,880

The average balances of the interest-bearing financial assets and liabilities of the Bank and its subsidiaries,
calculated by using the average of the beginning of the year and the ending of the year, and the average
interest rates for the years ended 31 December 2011 and 2010 are as follows:
201
Annual Report 2011
Financial Report
Consolidated
2011 2010

Average
Balance
Interest
Income/
Expense

Average
Rate (%)

Average
Balance
Interest
Income/
Expense

Average
Rate (%)
Interest-bearing Financial Assets
Interbank and money market items 104,669 7,178 6.86 80,445 2,363 2.94
Investments 257,611 8,414 3.27 252,958 6,930 2.74
Loans to customers 1,105,320 68,128 6.16 973,625 52,787 5.42
Total 1,467,600 83,720 5.70 1,307,028 62,080 4.75
Interest-bearing Financial Liabilities
Deposits 1,171,133 15,067 1.29 1,037,764 6,863 0.66
Interbank and money market items 43,202 3,758 8.70 40,025 1,845 4.61
Debts issued and borrowings 79,618 3,540 4.45 82,866 2,744 3.31
Total 1,293,953 22,365 1.73 1,160,655 11,452 0.99
(Million Baht)
The Bank
2011 2010

Average
Balance
Interest
Income/
Expense

Average
Rate (%)

Average
Balance
Interest
Income/
Expense

Average
Rate (%)
Interest-bearing Financial Assets
Interbank and money market items 103,398 7,143 6.91 79,688 2,347 2.95
Investments 164,011 4,610 2.81 179,253 3,917 2.19
Loans to customers 1,097,071 66,303 6.04 966,586 50,984 5.27
Total 1,364,480 78,056 5.72 1,225,527 57,248 4.67
Interest-bearing Financial Liabilities
Deposits 1,173,045 15,078 1.29 1,040,147 6,870 0.66
Interbank and money market items 45,886 3,820 8.32 41,502 1,857 4.47
Debts issued and borrowings 80,235 3,563 4.44 84,218 2,759 3.28
Total 1,299,166 22,461 1.73 1,165,867 11,486 0.99
(Million Baht)
202
Annual Report 2011
Financial Report
Financial assets and liabilities, classified by maturity of interest repricing, as of 31 December 2011 and 2010 shown
below:
(Million Baht)
Consolidated
2011

Immediate
Repricing
Less than
6 months
6 months
to 1 Year
Over 1 Year
to 5 Years
Over
5 Years
Non-interest
Bearing
Stop
Accrued Total
Financial Assets
Cash - - - - - 53,211 - 53,211
Interbank and money market
items 6,814 97,172 5,585

80

- 2,378 - 112,029
Investments 176 9,505 68,192 95,066 76,197 26,497 820 276,453
Loans to customers 752,913 128,639 12,284 85,589 89,512 75,503 66,394 1,210,834
Accrued interest receivables - - - - - 2,105 - 2,105
Other assets 3,140 - - - - 9,087 - 12,227
Total Financial Assets 763,043 235,316 86,061 180,735 165,709 168,781 67,214 1,666,859

Financial Liabilities
Deposits 686,716 250,054 172,511 66,330 - 66,618 - 1,242,229
Interbank and money market
items 4,302 36,929 8,423 36

- 3,650 - 53,340
Liabilities payable on demand - - - - - 11,598 - 11,598
Financial liabilities designated
at fair value through profit
or loss -


993


701

419


-

- -


2,113
Debts issued and borrowings - 37,588 1,139 23,267 8,309 - - 70,303
Other liabilities 5,390 - - - - 7,340 - 12,730
Total Financial Liabilities 696,408 325,564 182,774 90,052 8,309 89,206 - 1,392,313
Items recognised on the
statements of financial
position 66,635 (90,248) (96,713) 90,683 157,400 79,575 67,214 274,546

203
Annual Report 2011
Financial Report
(Million Baht)
Consolidated
2010

Immediate
Repricing
Less than
6 months
6 months
to 1 Year
Over 1 Year
to 5 Years
Over
5 Years
Non-interest
Bearing
Stop
Accrued Total
Financial Assets
Cash - - - - - 32,457 - 32,457
Interbank and money market
items 6,961 81,883 695

-

- 8,080 - 97,619
Investments 2,265 10,062 55,283 104,667 64,814 11,382 1,088 249,561
Loans to customers 693,306 110,485 10,423 75,952 82,467 38,755 65,593 1,076,981
Accrued interest receivables - - - - - 1,417 - 1,417
Other assets 836 - - - - 8,530 - 9,366
Total Financial Assets 703,368 202,430 66,401 180,619 147,281 100,621 66,681 1,467,401

Financial Liabilities
Deposits 687,502 158,301 91,826 101,631 - 60,776 - 1,100,036
Interbank and money market
items 1,815 27,090 131 1,031

- 2,997 - 33,064
Liabilities payable on demand - - - - - 21,622 - 21,622
Financial liabilities designated
at fair value through profit or
loss -


5,118


360 678


- - -


6,156
Debts issued and borrowings - 56,397 18,643 795 13,022 75 - 88,932
Other liabilities 6,571 - - - - 5,282 - 11,853
Total Financial Liabilities 695,888 246,906 110,960 104,135 13,022 90,752 - 1,261,663
Items recognised on the
statements of financial
position 7,480 (44,476) (44,559) 76,484 134,259 9,869 66,681 205,738

204
Annual Report 2011
Financial Report
The Bank
2011

Immediate
Repricing
Less than
6 months
6 months
to 1 Year
Over 1 year
to 5 Years
Over
5 Years
Non-interest
Bearing
Stop
Accrued Total
Financial Assets
Cash - - - - - 53,209 - 53,209
Interbank and money market
items

6,552

96,339

5,213 -

-

2,131

-

110,235
Investments 176 5,154 66,905 81,656 1,396 19,240 675 175,202
Loans to customers 750,057 130,770 7,312 84,170 88,864 75,503 64,643 1,201,319
Accrued interest receivables - - - - - 1,896 - 1,896
Other assets 3,140 - - - - 5,559 - 8,699
Total Financial Assets 759,925 232,263 79,430 165,826 90,260 157,538 65,318 1,550,560

Financial Liabilities
Deposits 688,037 250,149 172,511 66,330 - 66,833 - 1,243,860
Interbank and money market
items

7,510

36,929

8,423

36

-

3,878

-

56,776
Liabilities payable on demand - - - - - 11,598 - 11,598
Financial liabilities designated
at fair value through profit or
loss


-


993


701 419


-


-


-


2,113
Debts issued and borrowings - 38,212 1,139 23,267 8,309 - - 70,927
Other liabilities 2,662 - - - - 7,345 - 10,007
Total Financial Liabilities 698,209 326,283 182,774 90,052 8,309 89,654 - 1,395,281
Items recognised on the
statements of financial
position


61,716


(94,020) (103,344)


75,774


81,951


67,884


65,318


155,279

(Million Baht)
205
Annual Report 2011
Financial Report
(Million Baht)
The Bank
2010

Immediate
Repricing
Less than
6 months
6 months
to 1 Year
Over 1 year
to 5 Years
Over
5 Years
Non-interest
Bearing
Stop
Accrued Total
Financial Assets
Cash - - - - - 32,456 - 32,456
Interbank and money market
items

7,111

81,720

- -

-

7,965

-

96,796
Investments 2,265 7,189 54,157 97,421 3,638 2,625 1,088 168,383
Loans to customers 689,078 113,879 6,167 74,545 81,817 38,755 63,467 1,067,708
Accrued interest receivables - - - - - 1,225 - 1,225
Other assets 836 - - - - 5,782 - 6,618
Total Financial Assets 699,290 202,788 60,324 171,966 85,455 88,808 64,555 1,373,186

Financial Liabilities
Deposits 688,650 158,424 91,826 101,631 - 61,698 - 1,102,229
Interbank and money market
items

3,748

27,090

131

1,031

-

2,997

-

34,997
Liabilities payable on demand - - - - - 21,616 - 21,616
Financial liabilities designated
at fair value through profit
or loss


-


5,118


360 678


- -


-


6,156
Debts issued and borrowings - 57,007 18,643 795 13,022 75 - 89,542
Other liabilities 5,015 - - - - 5,285 - 10,300
Total Financial Liabilities 697,413 247,639 110,960 104,135 13,022 91,671 - 1,264,840
Items recognised on the
statements of financial
position 1,877 (44,851) (50,636) 67,831 72,433 (2,863) 64,555 108,346

206
Annual Report 2011
Financial Report
2. Foreign exchange rate risk
Foreign exchange rate risk is the risk that occurs from changes in exchange rates which may affect the
value of the Banks financial instruments or may cause volatility in the Banks earnings or cost of funds.
Tools adopted for managing foreign exchange rate risk are for instance, open positions and VaR.
Foreign exchange rate risk is under the supervision of Risk Management Committee and Assets and
Liabilities Management Sub-committees.
Foreign currency positions in Baht equivalent, as of 31 December 2011 and 2010 were as follows:
(Million Baht)
Consolidated
2011
Currency
US Dollar Yen Pound Euro Others Total
Assets
Cash 1,468 46 59 350 272 2,195
Interbank and money market items - net 9,148 113 164 752 7,037 17,214
Investments - net 10,845 118 - 204 53 11,220
Loans to customer and accrued interest
receivables - net

75,324

2,163

208

1,820

5,314 84,829
Derivatives - net 32,895 48 - - 6,100 39,043
Other assets 3,312 2 1 30 11 3,356
Total 132,992 2,490 432 3,156 18,787 157,857
Liabilities
Deposits 14,508 449 528 2,308 784 18,577
Interbank and money market items 3,408 7,684 - - 886 11,978
Liability on demand 4,513 106 60 562 145 5,386
Debts issued and borrowings 5,796 - - - - 5,796
Derivatives - net - - - 157 - 157
Other liabilities 2,494 51 5 448 164 3,162
Total 30,719 8,290 593 3,475 1,979 45,056
Foreign currency position of
items recognised on the statements of
financial position - net

102,273

(5,800)

(161)

(319)

16,808 112,801
items not recognised on the statements of
financial position - net

(112,028)

5,689

159

454

(12,514) (118,240)
(Forward exchange contracts, cross currency
swaps and FX options)


207
Annual Report 2011
Financial Report
Consolidated
2010
Currency
US Dollar Yen Pound Euro Others Total
Assets
Cash 1,011 65 71 383 236 1,766
Interbank and money market items - net 8,061 91 117 65 3,255 11,589
Investments - net 7,798 107 - 198 39 8,142
Loans to customer and accrued interest
receivables - net

63,900

1,645

47

1,068

1,289 67,949
Derivatives - net 68,893 43 - - 386 69,322
Other assets 777 8 2 16 3 806
Total 150,440 1,959 237 1,730 5,208 159,574
Liabilities
Deposits 11,863 212 635 1,818 559 15,087
Interbank and money market items 199 5,084 - - 4 5,287
Liability on demand 8,206 88 124 936 484 9,838
Debts issued and borrowings 5,512 - - - - 5,512
Derivatives - net - - - 269 - 269
Other liabilities 4,850 40 10 415 43 5,358
Total 30,630 5,424 769 3,438 1,090 41,351
Foreign currency position of
items recognised on the statements of
financial position - net

119,810

(3,465)

(532)

(1,708)

4,118 118,223
items not recognised on the statements of
financial position - net

(130,974)

3,572

536

1,590

(501)

(125,777)
(Forward exchange contracts, cross currency
swaps and FX options)


(Million Baht)
208
Annual Report 2011
Financial Report
The Bank
2011
Currency
US Dollar Yen Pound Euro Others Total
Assets
Cash 1,468 46 59 350 272 2,195
Interbank and money market items - net 9,093 113 164 752 7,037 17,159
Investments - net 7,493 - - 3 23 7,519
Loans to customer and accrued interest
receivables - net

75,324

2,163

208

1,820

5,314 84,829
Derivatives - net 32,895 48 - - 6,100 39,043
Other assets 3,280 2 1 22 11 3,316
Total assets 129,553 2,372 432 2,947 18,757 154,061
Liabilities
Deposits 14,508 449 528 2,308 784 18,577
Interbank and money market items 3,408 7,684 - - 886 11,978
Liability on demand 4,513 106 60 562 145 5,386
Debts issued and borrowings 5,796 - - - - 5,796
Derivatives - net - - - 157 - 157
Other liabilities 2,494 51 5 448 164 3,162
Total liabilities 30,719 8,290 593 3,475 1,979 45,056
Foreign currency position of
items recognised on the statements of
financial position - net

98,834

(5,918)

(161)

(528)

16,778 109,005
items not recognised on the statements of
financial position - net

(112,028)

5,689

159

454

(12,514) (118,240)
(Forward exchange contracts, cross currency
swaps and FX options)



(Million Baht)
209
Annual Report 2011
Financial Report
The Bank
2010
Currency
US Dollar Yen Pound Euro Others Total
Assets
Cash 1,011 65 71 383 236 1,766
Interbank and money market items - net 8,061 91 117 65 3,255 11,589
Investments - net 6,490 - - 3 23 6,516
Loans to customer and accrued interest
receivables - net

63,900

1,645

47

1,068

1,289 67,949
Derivatives - net 68,893 43 - - 386 69,322
Other assets 757 8 2 8 3 778
Total 149,112 1,852 237 1,527 5,192 157,920
Liabilities
Deposits 11,863 212 635 1,818 559 15,087
Interbank and money market items 199 5,084 - - 4 5,287
Liability on demand 8,206 88 124 936 484 9,838
Debts issued and borrowings 5,512 - - - - 5,512
Derivatives - net - - - 269 - 269
Other liabilities 4,850 40 10 415 43 5,358
Total 30,630 5,424 769 3,438 1,090 41,351
Foreign currency position of
items recognised on the statements of
financial position - net

118,482

(3,572)

(532)

(1,911)

4,102 116,569
items not recognised on the statements of
financial position - net

(130,974)

3,572

536

1,590

(501)

(125,777)
(Forward exchange contracts, cross currency
swaps and FX options)


(Million Baht)
210
Annual Report 2011
Financial Report
3. Equity price risk
Equity price risk is any risk arising from changes in the price of equities or common stock that may
cause volatility in the Banks earnings or fluctuations in the value of the Banks financial assets.
The Bank manages risk arising from equity underwriting and investment in equity security under
relevant applicable regulations. The Bank has closely managed and monitored market situations to
provide information for management in order to retain maximum benefits for the Bank.
4. Commodity price risk
Commodity price risk is any risk arising from changes in the price of commodities which may affect the
value of the Banks financial instruments or may cause volatility in the Banks earnings or cost of funds.
The Bank has no policy to hold commodity position and then manages risk arising from commodity
position under back-to-back policy, and relevant applicable regulations. The Bank has closely
managed and monitored market situations to provide information for management in order to retain
maximum benefits for the Bank.
5. Credit derivatives price risk
Credit derivatives price risk is any risk arising from changes in the price of credit derivatives which may
affect the value of the Banks financial instruments or may cause volatility in the Banks earnings or cost
of funds. The Bank manages risk arising from credit derivatives under relevant applicable regulations.
Credit derivatives price risk is under the supervision of Risk Management Committee.
Liquidity risk
Liquidity risk is the risk of the prospect that the Bank will be unable to meet its obligations as they fall due
because of an inability to liquidate assets or obtain funding sufficiently in a timely manner with appropriate
cost which could result in losses.
211
Annual Report 2011
Financial Report
The Bank manages its liquidity position under the Bank of Thailands liquidity reserve regulations and other
applicable regulations. The Treasury Department is accountable for managing the Banks liquidity position
by providing short-term and long-term funding sources as well as investing in highly liquid assets in both
domestic and foreign currencies. The Bank also ensures that its liquidity position is suitable and sufficient
for the current and foreseeable market conditions. The Assets and Liabilities Management Sub-committee
and the Risk Management Committee supervises management of liquidity risk.
Financial assets and liabilities, classfied by contractual matuarity analysis, as of 31 December 2011 and 2010
shown follows:
Consolidated
2011

At call
Less than
6 months
6 months
to 1 Year
Over 1 Year
to 5 Years
Over
5 Years
No
Maturity Total
Financial Assets
Cash - - - - - 53,211 53,211
Interbank and money market items 9,056 97,308 5,585 80 - - 112,029
Investments 58 9,382 49,538 113,031 77,816 26,628 276,453
Loans to customers 195,330 366,975 25,458 292,340 330,731 - 1,210,834
Accrued interest receivables 17 1,879 179 21 9 - 2,105
Other assets 3,140 4,723 - - - 4,364 12,227
Total Financial Assets 207,601 480,267 80,760 405,472 408,556 84,203 1,666,859

Financial Liabilities
Deposits 753,334 316,412 125,532 46,951 - - 1,242,229
Interbank and money market items 7,947 36,930 920 66 7,477 - 53,340
Liability payable on demand 11,598 - - - - - 11,598
Financial liabilities designated at fair
value through profit or loss

-

359

616

1,138

-

-

2,113
Debts issued and borrowings - 37,323 633 6,438 25,909 - 70,303
Other liabilities 5,536 3,033 614 207 10 3,330 12,730
Total Financial Liabilities 778,415 394,057 128,315 54,800 33,396 3,330 1,392,313
Liquidity - net (570,814) 86,210 (47,555) 350,672 375,160 80,873 274,546

(Million Baht)
212
Annual Report 2011
Financial Report
Consolidated
2010

At call
Less than
6 months
6 months
to 1 Year
Over 1 Year
to 5 Years
Over
5 Years
No
Maturity Total
Financial Assets
Cash - - - - - 32,457 32,457
Interbank and money market items 15,041 81,883 695 - - - 97,619
Investments 885 9,350 39,263 122,481 66,223 11,359 249,561
Loans to customers 184,673 335,940 24,975 272,145 259,248 - 1,076,981
Accrued interest receivables 16 1,215 164 18 4 - 1,417
Other assets 836 3,390 - - - 5,140 9,366
Total Financial Assets 201,451 431,778 65,097 394,644 325,475 48,956 1,467,401

Financial Liabilities
Deposits 748,278 158,301 91,826 101,631 - - 1,100,036
Interbank and money market items 4,812 22,122 231 31 5,868 - 33,064
Liability payable on demand 21,622 - - - - - 21,622
Financial liabilities designated at fair
value through profit or loss

-

2,918

169

3,069

-

-

6,156
Debts issued and borrowings - 55,480 1,051 1,779 30,622 - 88,932
Other liabilities 6,715 665 309 465 9 3,690 11,853
Total Financial Liabilities 781,427 239,486 93,586 106,975 36,499 3,690 1,261,663
Liquidity - net (579,976) 192,292 (28,489) 287,669 288,976 45,266 205,738
(Million Baht)
213
Annual Report 2011
Financial Report
The Bank
2011

At call
Less than
6 months
6 months
to 1 Year
Over 1 Year
to 5 Years
Over
5 Years
No
Maturity Total
Financial Assets
Cash - - - - - 53,209 53,209
Interbank and money market items 8,548 96,474 5,213 - - - 110,235
Investments 45 5,194 48,252 100,418 2,055 19,238 175,202
Loans to customers 191,408 369,000 20,419 290,486 330,006 - 1,201,319
Accrued interest receivables - 1,896 - - - - 1,896
Other assets 3,140 1,853 - - - 3,706 8,699
Total Financial Assets 203,141 474,417 73,884 390,904 332,061 76,153 1,550,560

Financial Liabilities
Deposits 754,870 316,507 125,532 46,951 - - 1,243,860
Interbank and money market items 11,383 36,930 920 66 7,477 - 56,776
Liability payable on demand 11,598 - - - - - 11,598
Financial liabilities designated at fair
value through profit or loss

- 359 616 1,138 - - 2,113
Debts issued and borrowings - 37,947 633 6,438 25,909 - 70,927
Other liabilities 2,809 3,037 614 207 10 3,330 10,007
Total Financial Liabilities 780,660 394,780 128,315 54,800 33,396 3,330 1,395,281
Liquidity - net (577,519) 79,637 (54,431) 336,104 298,665 72,823 155,279

(Million Baht)
214
Annual Report 2011
Financial Report
The Bank
2010

At call
Less than
6 months
6 months
to 1 Year
Over 1 Year
to 5 Years
Over
5 Years
No
Maturity Total
Financial Assets
Cash - - - - - 32,456 32,456
Interbank and money market items 15,076 81,720 - - - - 96,796
Investments 459 7,189 38,474 115,372 4,267 2,622 168,383
Loans to customers 181,331 337,122 20,518 270,102 258,635 - 1,067,708
Accrued interest receivables - 1,225 - - - - 1,225
Other assets 836 1,267 - - - 4,515 6,618
Total Financial Assets 197,702 428,523 58,992 385,474 262,902 39,593 1,373,186

Financial Liabilities
Deposits 750,348 158,424 91,826 101,631 - - 1,102,229
Interbank and money market items 6,745 22,122 231 31 5,868 - 34,997
Liability payable on demand 21,616 - - - - - 21,616
Financial liabilities designated at fair
value through profit or loss

- 2,918 169 3,069 - - 6,156
Debts issued and borrowings - 56,090 1,051 1,779 30,622 - 89,542
Other liabilities 5,160 667 309 465 9 3,690 10,300
Total Financial Liabilities 783,869 240,221 93,586 106,975 36,499 3,690 1,264,840
Liquidity - net (586,167) 188,302 (34,594) 278,499 226,403 35,903 108,346

(Million Baht)
215
Annual Report 2011
Financial Report
45 FAIR VALUE OF FINANCIAL INSTRUMENTS
Fair value is the estimated value that the Bank and its subsidiaries could receive from the sale of financial assets,
or the estimated cost of redeeming their financial liabilities. Fair values are based on market value, or estimated
values derived from using general market principles of calculation.
The following is a summary of carrying amounts and estimated fair values of financial assets and liabilities and
off-balance sheet items as of 31 December 2011 and 2010.
(Million Baht)
Consolidated
2011 2010
Carrying
Amount

Fair value
Carrying
Amount

Fair value
Financial Assets
Cash 53,211 53,211 32,457 32,457
Interbank and money market items - net 111,969 111,969 97,560 97,560
Investments - net 264,143 272,192 251,080 255,708
Investments in subsidiaries and associates - net 152 152 138 138
Loans to customers and accrued interest
receivables - net 1,172,596 1,172,596 1,041,566 1,041,566
Other assets 12,227 12,227 9,366 9,366
Total Financial Assets 1,614,298 1,622,347 1,432,167 1,436,795

Financial Liabilities
Deposits 1,242,229 1,242,229 1,100,036 1,100,036
Interbank and money market items 53,340 53,340 33,064 33,064
Liabilities payable on demand 11,598 11,598 21,622 21,622
Financial liabilities designated at fair value
through profit or loss 2,113 2,113 6,156 6,156
Debts issued and borrowings 70,303 70,690 88,932 89,716
Other liabilities 12,730 12,730 11,853 11,853
Total Financial Liabilities 1,392,313 1,392,700 1,261,663 1,262,447
216
Annual Report 2011
Financial Report
The Bank
2011 2010
Carrying
Amount

Fair value
Carrying
Amount

Fair value
Financial Assets
Cash 53,209 53,209 32,456 32,456
Interbank and money market items - net 110,205 110,205 96,768 96,768
Investments - net 159,907 159,959 168,115 168,184
Investments in subsidiaries and associates - net 14,127 14,127 15,583 15,583
Loans to customers and accrued interest
receivables - net 1,163,915 1,163,915 1,033,347 1,033,347
Other assets 8,699 8,699 6,618 6,618
Total Financial Assets 1,510,062 1,510,114 1,352,887 1,352,956

Financial Liabilities
Deposits 1,243,860 1,243,860 1,102,229 1,102,229
Interbank and money market items 56,776 56,776 34,997 34,997
Liabilities payable on demand 11,598 11,598 21,616 21,616
Financial liabilities designated at fair value
through profit or loss 2,113 2,113 6,156 6,156
Debts issued and borrowings 70,927 71,314 89,542 90,326
Other liabilities 10,007 10,007 10,300 10,300
Total Financial Liabilities 1,395,281 1,395,668 1,264,840 1,265,624
The following methods and assumptions were used by the Bank in estimating fair values of financial assets and
liabilities as disclosed herein:
The values of cash, interbank and money market items (assets and liabilities), other assets, deposits, liabilities
payable on demand, financial liabilities designated at fair value through profit or loss and other liabilities are
stated at their carrying values on the statements of financial position.

(Million Baht)
217
Annual Report 2011
Financial Report
The fair values of held-for-trading investments and available-for-sale investments are stated according to the
Banks accounting policies mentioned in Note 10.
The fair values of held-to-maturity investments is estimated by using market values.
The fair value of general investments and investments in subsidiaries and associates are stated at cost, net of
allowance for their impairment.
The fair values of loans to customers and accrued interest receivables are based on the carrying values of loans
to customers and accrued interest receivables, net of deferred revenue, allowance for doubtful accounts and
revaluation allowance for debt restructuring.
The fair values of debts issued and borrowings are estimated by using market values.
46 RECLASSIFICATION OF ACCOUNTS
Financial statements as at 31 December 2010 have been reclassified to be presented in order to comply with
Thai Financial Reporting Standards and the Bank of Thailand (BoT) notification number Sor Nor Sor 11/2553,
directive dated 3 December 2010, regarding The preparation and announcement of the financial statements of
commercial banks and holding companies which are parent company of group of companies offering financial
services.

CORPORATE GOVERNANCE

219 Report of the Corporate Governance Committee
220 Report of the Human Resources and Remuneration Committee
221 Corporate Governance
254 Dividend Policy
255 Factors Affecting Investment Decisions
219
Annual Report 2011
Corporate Governance
The Corporate Governance Committee of KASIKORNBANK
PCL comprises four directors of the Bank: Pol. Gen. Pow Sarasin,
Non-Executive Director, Chairman of the Corporate Governance
Committee; Mr. Sukri Kaocharern, Non-Executive Director;
Professor Dr. Yongyuth Yuthavong, Independent Director; and
Mr. Hiroshi Ota, Independent Director. The main responsibilities
of the Committee are to oversee the Banks business practices
in compliance with the Statement of Corporate Governance
Principles, laws and regulations, to ensure effective practice of
corporate governance principles by the Bank, and to supervise
Corporate Social Responsibility (CSR). Five meetings were
held in 2011, which covered a large area of the Banks activities
in accordance with the Committees duties and responsibilities,
and can be summarized as follows:
Endorsing a strategic plan and activities to enhance
good corporate governance. Emphasis has been placed
on the maintenance of corporate governance standards
of the Bank, and the establishment of corporate
governance as an organizational culture, by regularly
communicating the Statement of Corporate Governance
Principles and Code of Conduct to all directors,
executives and employees via various channels.
In addition, a CG alert system was developed for
the directors and executives, in order to minimize
compliance risk. This year, the KGroup CG Index
project was initiated for use as the index to monitor
and assess the corporate governance practices of
the Bank, K Companies and P Companies.
Commenting on and recommending the action plan
and related activities of KASIKORNBANKGROUP.
Reviewing the Statement of Corporate Governance
Principles, Charters of the Board of Directors
and Board Committees, as well as the Statement
of Business Conduct and Code of Conduct,
and KASIKORNBANKGROUP Disclosure Policy,
keeping them up-to-date, in accordance with the ongoing
business undertakings of the Bank and in line with
the laws, international practices and best practices,
as prescribed by the Stock Exchange of Thailand,
the Office of the Securities and Exchange Commission,
the Capital Market Supervisory Board and the Bank
of Thailand.
Reviewing practices of the Bank under the criteria of
Corporate Governance Report of Thai Listed Companies,
by the Thai Institute of Directors Association.
Endorsing guidelines of the Corporate Governance
Report and Corporate Social Responsibility Activities
Report in the Annual Report.
In 2011, the Bank was presented with the SET Award
of Honor for continuous excellence in Corporate Governance
Report 2008 - 2011 and Best Investor Relations Award,
presented by the Stock Exchange of Thailand and Money
& Banking magazine at the SET Awards 2011 ceremony.
The Bank also achieved the recognition level of Excellent
from Corporate Governance Report of Thai Listed Companies
in 2011, organized by the Thai Institute of Directors Association,
in addition to special commendation for exemplary performance
with an Excellent score from quality assessment of Annual
General Meeting arrangement among listed companies
in 2011 for the sixth consecutive year, organized by the
Thai Investors Association in cooperation with the Office of
the Securities and Exchange Commission and the Thai Listed
Companies Association. The Bank was also honored with
the 2011 NACC Integrity Award, which was awarded for
the second time, from the National Anti-Corruption Commission.
The Bank strongly believes that its continued transparent
and fair business undertakings will contribute to long-term
business sustainability and create confidence among
all shareholders and stakeholders.
REPORT OF THE CORPORATE GOVERNANCE COMMITTEE
(Pow Sarasin)
Chairman, Corporate Governance Committee
Pol. Gen.
220
Annual Report 2011
Corporate Governance
The Human Resources and Remuneration Committee
of KASIKORNBANK PCL comprises four directors,
namely Mr. Somchai Bulsook, independent director,
as Chairman, Dr. Abhijai Chandrasen, non-executive director,
Professor Dr. Pairash Thajchayapong, independent director,
and Ms. Kobkarn Wattanavrangkul, independent director,
as members. The Committee held 6 meetings in 2011.
According to its Charter, the Human Resources
and Remuneration Committee has the duties and responsibilities
for formulation of human resource policy, director and senior
executives nomination, review of the Board of Directors
remuneration and recommendation on compensation for
the senior executives specified by the policy in line with
the business direction of the Bank, as well as recommendation
of the executive succession plan.
As for the nomination of directors, members of Board
committees and senior executives, the Human Resources
and Remuneration Committee is responsible for nominating
qualified persons with primary qualifications specified by
the Bank and not having characteristics prohibiting them
from holding a directorship. In addition, factors to be taken
into consideration include the appropriate proportion,
size and composition of the Board as well as compliance with
regulatory requirements, the Banks Articles of Association
and the Statement of Corporate Governance Principles.
Concerning the nomination of the Chief Executive Officer
or President when necessary, the Committee considers suitable
persons from the list in the succession plan. The qualifications
of candidates for director and senior executive positions
have been regularly reviewed.
Upon reviewing the remuneration for directors
and senior executives, as disclosed in the Annual Report,
the Human Resources and Remuneration Committee
deemed it commensurate with the scope of their duties
and responsibilities, taking into consideration such factors
as the Banks performance results, performance assessment
as well as the overall business and economic environment.
(Mr. Somchai Bulsook)
Chairman, Human Resources and Remuneration Committee
REPORT OF THE HUMAN RESOURCES AND REMUNERATION COMMITTEE
221
Annual Report 2011
Corporate Governance
1. Rights of Shareholders
In recognizing the importance and rights of shareholders,
the Board of Directors makes every effort to treat shareholders
equally and fairly, as specified under the Articles of Association
of the Bank and related laws. The basic legitimate rights of
shareholders include the right to participate in shareholders
meeting, the right to appoint a proxy to participate in and vote
at shareholders meeting, the right to vote for the appointment
or removal of individual directors, the right to vote on the annual
appointment of independent auditors and the setting of annual
audit fees, and the right to vote on various other businesses of
the Bank. Shareholders rights also include eligibility to receive
dividend payments, the right to give opinions and enquire into
business matters of the Bank during shareholders meeting,
and the right to receive sufficient information in a timely manner.
Apart from the basic rights above, the Board of Directors
emphasizes the disclosure of accurate, complete, timely,
and transparent information to shareholders. Information updates
are regularly provided on the Banks website in four languages:
Thai, English, Chinese, and Japanese, as well as to the public
media. In 2011, the Bank took the following measures to
facilitate and promote the rights of shareholders:
1. The Board of Directors Meeting No. 2/2011,
on February 24, 2011, resolved to schedule the 2011
Annual General Meeting of Shareholders on April 7,
2011. The resolution was published on the information
dissemination system of the Stock Exchange of Thailand
starting the day the resolution was passed.
2. Before the General Meeting of Shareholders, the Bank
arranged delivery of the meeting notice to sharehoders,
with information on the date, time, and venue
of the meeting, a map of the meeting site, and the meeting
agenda, in accordance with the law, the Stock Exchange
of Thailands requirements, and the Banks Articles of
Association. In addition, proxy forms and a complete
set of supporting documents for the meeting agenda,
together with the Banks Articles of Association related
to the meeting, were sent to shareholders for their
consideration more than 14 days prior to the meeting date.
Along with the meeting notice, shareholders were sent
sufficient information to allow them to vote on every
agenda item, each of which was identified clearly as
either for acknowledgment, or for approval, or for
consideration, together with sufficient and clear comments
by the Board of Directors to help shareholders in their
voting decisions. All of the information sent in document
form was also posted on the Banks website
(www.kasikornbankgroup.com) more than 30 days prior
to the meeting date, to ensure that shareholders received
the information in a convenient and timely manner.
Moreover, the meeting notice was published in the
Thai daily newspaper for at least 3 consecutive days,
at least 3 days before the meeting date. The Notice of
the General Meeting of Shareholders and the meeting
documentation in English were sent to foreign
shareholders and posted on the Banks website.
CORPORATE GOVERNANCE
Dissemination of information via KBank website prior to the Meeting Scene from the 99
th
General Meeting of Shareholders
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Corporate Governance
For those attending the General Meeting of
Shareholders or their proxies, the Bank gave detailed
information as to which documents were necessary for
shareholders to present on the meeting date in order to
have the right to attend the meeting, including a proxy
form per the Ministry of Commerce designation.
Also included was a list of independent directors,
the Chairman of the Board, the Chief Executive Officer
and President, and any other persons whom the
shareholders might wish to appoint as proxy, to cast
votes at the meeting on his/her behalf.
3. On the meeting date, the Bank arranged for
shareholder registration to begin more than one hour
prior to the meeting schedule. Preparation of the venue
and an appropriate number of greeters were also
arranged to assist shareholders. In 2011, the Bank
used the AGM Voting Service, organized by
Thailand Securities Depository Co., Ltd. A barcode
system was used for shareholder registration
and proxy registration as in the previous year,
allowing for a quick and efficient registration process.
Printed ballots were handed out to each shareholder
for voting on each agenda item. In addition, the Bank
showed video presentations of the voting procedure,
to clarify and enhance shareholder understanding of
the process.
4. Before the meeting commenced, the Chairman of
the meeting announced that all shareholders had been
informed of the voting and vote-counting procedure.
The counting of votes was carried out in a transparent
manner. The Bank adopted the Thailand Securities
Depository Co., Ltd. system to facilitate vote counting.
One share equaled one vote; approval of a resolution
was based on the majority of votes, except for
certain resolutions which required the approval of
no less than two-thirds of all votes of those
attending the meeting, or three-fourths of all votes
of those attending the meeting and casting their votes.
This practice was in line with the Banks Articles of
Association and the law.
In the 99
th
General Meeting of Shareholders,
the Chairman of the Board acted as Chairman of
the meeting, which was also attended by the Chief
Executive Officer and President and the Chairmen
of all Board Committees. Altogether, there were
13 directors in attendance:
1. Mr. Banyong Lamsam
Chairman
2. Pol. Gen. Pow Sarasin
Vice Chairman and Chairman of the Corporate
Governance Committee
3. Mr. Banthoon Lamsam
Director and Chief Executive Officer and President
4. Mr. Sukri Kaocharern
Director and Chairman of the Risk Management
Committee
KBank Board of Directors at the Meeting Scene from the registration desk prior to the Meeting
223
Annual Report 2011
Corporate Governance
5. M.R. Sarisdiguna Kitiyakara
Independent Director and Chairman of
the Audit Committee
6. Mr. Somchai Bulsook
Independent Director and Chairman of the Human
Resources and Remuneration Committee
7. Professor Khunying Suchada Kiranandana
Independent Director
8. Professor Dr. Yongyuth Yuthavong
Independent Director
9. Dr. Abhijai Chandrasen
Director and Legal Adviser
10. Ms. Elizabeth Sam
Independent Director
11. Professor Dr. Pairash Thajchayapong
Independent Director
12. Mr. Hiroshi Ota
Independent Director
13. Ms. Kobkarn Wattanavrangkul
Independent Director
5. During the meeting, the Chairman of the meeting
offered all shareholders an equal opportunity to give
suggestions and ask questions within an appropriate
time frame, and allowed directors in charge of topics
that were raised to clarify and provide complete
information to shareholders. Moreover, shareholders
were given the opportunity to submit questions
concerning meeting agenda items in advance,
beginning the day they were notified of the meeting
and the meeting agenda until one week before
the shareholders meeting date. These criteria were
disclosed via the information dissemination system of
the Stock Exchange of Thailand and the Banks website.
Shareholders who entered the meeting after it had
commenced were allowed to vote for agenda items
that were still under consideration.
6. So as to provide the highest satisfaction to
shareholders, the Bank continues to publish
the quarterly newsletter Sarn Samphan,
providing information and news on the overall
economy, stock market, investments,
and other information that may be beneficial
to shareholders. The newsletter can be found
on the Banks website.
2. Equitable Treatment of Shareholders
Recognizing the importance of the equitable treatment
of shareholders, the Board of Directors established
a Corporate Governance Policy based on shareholders
rights and the equal and fair treatment of all shareholders,
and undertook the following tasks:
1. To promote good governance, the Bank provided
shareholders with the opportunity, before the
shareholders meeting, to propose matters for inclusion
as agenda items, and also the opportunity to propose
qualified candidates having no prohibited characteristics
Sarn Samphan newsletter for KBank shareholders Scene from the meeting room
224
Annual Report 2011
Corporate Governance
for election as director at the General Meeting of
Shareholders. Both options are under the specified
criteria and process of the Board and relevant regulatory
agencies. Guidelines on the proposing procedure
and shareholders rights were provided to shareholders
through the information dissemination system of
the Stock Exchange of Thailand and disclosed on
the Banks website, including the Banks decisions
and reasons related to proposed agenda items
or candidates proposed for the meeting. In 2011,
the Bank posted this notification 5 months prior to
the meeting; shareholders proposed no items
to be included in the agenda, nor did they propose
any candidates for election as directors.
2. The Bank arranged for the shareholders meeting to
be conducted in a transparent and efficient manner,
in line with the Banks Articles of Association and
related laws. The consideration of items and voting
were conducted in accordance with the announced
agenda. This included consideration of the election of
directors individually and director remuneration,
together with consideration of the annual appointment
of independent auditors, setting of the audit fee,
and other agenda items as specified in the meeting
notice. During the meeting, in addition to related
meeting documents, the Bank prepared video
presentations and provided English translations
for foreign shareholders.
3. Shareholders unable to participate in the meeting
in person had the option to appoint proxies to
the meeting. Proxies could be any independent
director, or the Chairman of the Board, or the Chief
Executive Officer and President, or any other person
appointed to participate in voting on behalf of
the shareholder. Proxy forms were designed in such
a way that shareholders were able to designate their
preferred direction of voting.
4. Ballots were used to vote on every agenda item.
To enable efficient and rapid vote counting, the Bank
collected only the ballots of shareholders opposing
or abstaining from each vote. To comply with
the best practices for shareholders meeting, the Bank
collected the ballots from all shareholders and proxies
present at the meeting after the meeting was adjourned,
arranged to have officers from a legal advisory firm
verify the vote counting, and asked shareholder
volunteers to witness ballot counts. Also, the Bank
kept the ballots for future reference.
5. Comprehensive meeting minutes were recorded.
They included significant details, e.g., meeting
resolutions, voting results (divided into approval,
opposition, abstention, or invalid ballots for each
agenda item), questions, explanations, and opinions
of the meeting. The minutes of the shareholders
meeting were sent to regulatory agencies within
14 days of the meeting, and to shareholders for their
acknowledgment, also available on the Banks
website. Moreover, the Bank arranged for the meeting
to be recorded on video for future use.
6. The Bank has established internal regulations to
supervise the use of inside information and securities
and stock futures trading by directors and employees,
in compliance with the securities laws and Corporate
Governance Principles. The essence of the internal
regulations is presented as follows:
All operational units must set up a system
and manage their workplace, including maintaining
inside information, to prevent disclosure to others.
Inside information can be used and sent only by
persons who need to know or use that information
for their operations.
Directors and employees are prohibited from
buying, selling, transferring, or obtaining the transfer
of securities and stock futures in any manner
that may take advantage of outsiders by using inside
information that may have a significant impact on
the price of securities and has not been disclosed
to the public or the Stock Exchange of Thailand.
Though they may have become aware of such
information in their capacity, either as directors
or employees of the Bank, such actions are
prohibited, whether to favor themselves or others,
or to reveal such information to others to act upon it
or receive benefit thereof.
The Bank has regulated that directors, officers in
the position of Senior Executive Vice President or
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Annual Report 2011
Corporate Governance
equivalent and higher, and staff in the position of
Department Head or equivalent and higher in the
Financial Accounting Management Department or
Financial Planning Department under the Financial
and Control Division, must report their ownership of
securities issued by the Bank and stock futures
with underlying Bank stock, including those under
ownership of their spouses and minor children.
Moreover, they must report every change in their
holding of securities issued by the Bank and stock
futures with underlying Bank stock, i.e. by any
purchase, sale, transfer, or obtaining the transfer
of securities and stock futures, as regulated by
the Office of the Securities and Exchange
Commission, and also must have a copy of their
ownership report of securities submitted to the
Corporate Secretary who shall collectively provide
such reports to the Board of Directors Meeting.
Furthermore, the Bank requires that all personnel
who have access to significant inside information,
under the above criteria, report their ownership
of securities issued by the Bank and stock futures
with underlying Bank stock, including those under
the possession of their spouses and minor children,
to the Banks Compliance Department.
Concerning the supervision of securities and stock
futures trading and prevention of the use of inside
information, the Bank has stipulated a silent period
for securities and stock futures trading by directors
and related staff, including their spouses and minor
children, prohibiting trading of securities issued
by the Bank and stock futures with underlying
Bank stock starting one month prior to the Banks
disclosure of financial statements or quarterly
performance, and lasting until the second day
after the information has been disclosed. Internal
regulations on the prevention of the use of inside
information are disseminated at the beginning
of each year and quarterly to directors and related
staff through various operating channels of
the Bank, including regular monitoring of actions.
In the past year, directors and related staff strictly
adhered to internal regulations.
7. The Bank has established directors and executives to
report on their interests and related persons interests to
the Corporate Secretary, for further submission to
the Chairman and the Chairman of the Audit Committee
as specified by the Securities and Exchange Act,
and report on every change in such reports.
The reports for 2011 were presented to the Chairman
and the Chairman of the Audit Committee.
3. Roles of Stakeholders
The Bank places particular emphasis on the equal rights of
all stakeholders, both internal stakeholders, i.e., shareholders,
the Board of Directors, employees of the Bank and subsidiary
companies; and external stakeholders, i.e., customers,
counterparties, competitors, creditors, public sector and other
related agencies, as well as the community, the environment
and the society at large, including human rights.
In order to ensure the rights of stakeholders, the Bank
established a Statement of Business Conduct and a Code of
Conduct for all employees, which have been disseminated
through the Banks website and internal communication media
such as the KASIKORNBANKGROUP newsletter, intranet and
KASIKORNTV - the Banks closed-circuit TV network, for strict
adherence by directors, executives, and employees at all levels.
In addition, the Bank assigned the Compliance Department of
the Compliance and Audit Division to monitor the performance
of all employees in compliance with the Code of Conduct,
and assigned the Corporate Governance Unit under the Office
of Corporate Secretary, Corporate Secretariat Division,
to oversee all governance issues of the Bank and to report to
the Corporate Governance Committee for acknowledgement.
Realizing the importance of stakeholders involvement,
the Bank provides communication channels to receive suggestions,
useful information, or complaints of improper actions from
stakeholders, which are then conveyed to the Banks Board
of Directors in accordance with the guidelines disclosed on
the Banks website. For transparency purposes, as well as for
the protection of the rights of information providers, the Bank has
established a policy for the receipt of information or complaints,
with specific channels for complaints, management procedures,
and measures for the protection of information providers rights
and the protection of confidential information. Only authorized
persons have access to this confidential information and are
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Annual Report 2011
Corporate Governance
able to investigate complaints. Independent directors supervise
the consideration and reporting to the Board of Directors.
In cases where stakeholders are affected by a disregard to
their legitimate rights, the Bank has enforcement measures to
ensure them fair treatment.
Shareholders: The Bank is determined to achieve good
operating performance, sustainable growth, and competitiveness,
with due consideration given to both current and future risk
factors, in order to maximize shareholders value over the long
term. The Bank discloses all information in a fair and transparent
manner, and makes every effort to protect the Banks assets
and uphold its reputation.
The Board of Directors: The Board of Directors is fully
aware of the authority, duties, and responsibilities of directors,
as well as the rights of stakeholders, and undertakes measures
to ensure that these legitimate rights are provided, and that
all stakeholders are treated equally and fairly.
Employees: Employees are valuable assets of the Bank.
The Bank continues to seek capable and experienced
personnel in line with its growth and the demands of
the organization. Necessary training programs are
continuously provided to enhance employees capabilities,
and appropriate remuneration - comparable to that of other
leading companies - is offered. Favorable business culture and
atmosphere are promoted in the workplace, together with fair,
equal treatment, and respect for the honor, dignity, and individual
rights of all employees. The Bank recognizes the need for
proper welfare and security for employees, and provides
benefits such as provident funds, scholarships for employees
and their children, annual medical check-ups, as well as
safety procedures such as fire drills and the installation of fire
prevention systems, etc.
Customers: The Bank aims to promote customer
satisfaction by offering diverse, complete, and high-quality
financial products and services, in response to the needs
of customers. The Bank gives due attention to and holds
itself accountable to customers, and, more importantly,
gives high priority to the protection of their confidential
information. Customers are provided with explanations of
the risks related to the use of various financial services,
and are given the opportunity to express opinions through
responsible parties that the Bank has assigned to handle
customer complaints.
Counterparties: The Bank respects compliance with
contracted terms and conditions in trade, in fair and acceptable
competition, and refrains from all mala fide practices.
Competitors: The Bank observes fairness in competition
and does not practice any mala fide methods that are
deleterious to competitors.
Creditors: The Bank abides by lending terms and conditions
and all legitimate duties to creditors, debenture holders, and
depositors. The Bank also gives clear explanations to customers on
all of the possible risks involved with non-deposit financial services.
Responsibility to the Community, the Environment,
and the Society: The Bank operates as a good financial
institution and conducts business according to the Statement
of Corporate Governance Principles. The Bank believes that
environmental and social responsibilities are part of sustainable
development. The Board of Directors has established
a Corporate Social Responsibility (CSR) Policy as follows:
To strictly adhere to the Statement of Business Conduct,
and to participate in social development and environmental
protection
To encourage employees at all levels to strictly abide by
the Code of Conduct and CSR Principles
To launch CSR activities for the benefit of all stakeholders
To arrange workplaces with an emphasis on safety,
occupational health, environmental concerns,
and facilitation for employees and customers
To promote environmental preservation and contribution
to society
The Bank acts as a good citizen, is non-partisan,
and is non-aligned with any political party. The Bank bears in
mind its role as part of the society at large and its responsibility to
assist society and promote activities that benefit the community,
the society, and the environment, in order to enhance the living
standards of the people. The Bank recognizes the importance of
and demonstrates concern for sound environmental protection
through continuing efforts and activities for enhanced energy
efficiency and environmental conservation; it also organizes
training courses and encourages employee involvement through
the expression of opinions and participation in activities related to
the development of the community and environment on a regular
basis. In 2011, for instance, the Bank launched the Helping Each
Other in the Thai Spirit project wherein employees voluntarily
joined hands to give assistance to flood victims. The Green at
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Annual Report 2011
Corporate Governance
Heart: 1 Person, 1 Idea Worth Baht 8 for a Green Society was
implemented to raise the environment awareness of the Bank
staff and the community. Details are included under the heading
Corporate Social Responsibility (CSR) Activities in this annual report.
The Bank also specified other procedural guidelines,
as follows:
Fairness: The Bank demonstrates fairness to all parties
having business relationships with the Bank, and does its best to
avoid any bias or events that would lead to conflicts of interest.
Ethics: The Bank adheres to its Statement of Business
Conduct and pursues every business endeavor with integrity.
Professionalism: The Bank maintains professional
standards, aiming high for superb quality integrated with modern
and sophisticated technology.
Responsiveness: The Bank has the readiness to respond
to the needs of its customers and society, as well as to
changes in the economy and technology, both at present
and in the future.
Discipline and Compliance: The Bank pursues business
with discipline and ethical principles, and certifies that its
business operations comply with the law, the Statement
of Business Conduct, and the Code of Conduct for
employees, such as protection of intellectual property rights
and copyright. A software compliance policy was implemented
to ensure that only copyrighted software is used in the Banks
information system. A prohibition against offering or receiving
bribes for business benefit, etc. has been incorporated
into the Code of Conduct.
4. Disclosure and Transparency
Realizing the importance of transparent information
disclosure, the Bank has supervised and set up
the KASIKORNBANKGROUP Disclosure Policy, approved
by the Board of Directors. The objective of this policy
is to ensure that disclosures of KGroups financial
and non-financial information to shareholders, investors,
analysts, regulatory agencies, and the general public are
accurate, complete, timely, equal, transparent, consistent,
and in accordance with all applicable laws, regulatory
requirements, and criteria.
On May 18, 1998, the Bank established the Investor
Relations and Shareholders Services Unit under the Executive
Services Department, Corporate Secretariat Division. In 2007,
under a change in organizational structure, the unit was
renamed the Investor Relations Unit, under the Office of
Corporate Secretary, with the objective and responsibility
of handling investor relations activities. Responsibilities
of the Investor Relations Unit also include setting up annual
investor relations plans and providing timely and accurate
information to shareholders, investors, analysts, and credit
rating agencies, both local and international, so as to
enhance the Banks image and reputation for reliability
among investors and deliver efficient service to the Banks
shareholders. The Shareholder Relationship Management Unit,
under the Office of Corporate Secretary, is responsible for
the management and supervision of shareholder rights,
as well as strengthening relationships with the Banks minor
Dissemination of information on investor relations via KBank website 2010 Annual Report
228
Annual Report 2011
Corporate Governance
shareholders. The unit has developed a strategic plan to create,
maintain, and promote cordial relationships with minor
shareholders. This has enhanced the image and credibility of
the Bank as an exemplary organization with respect to the care
and services provided to minor shareholders. Marketing
activities were organized to build connections with shareholders
and provide them useful information, such as panel discussions
on the economy, stock market and investment, publication of
quarterly shareholder newsletters on the Banks website containing
economic and investment news, distribution of documents
notifying shareholders of services such as returned cheques,
changing share certificates, and the e-Dividend service.
These activities received positive feedback from shareholders.
In addition, the Bank formulated and imposed the
KASIKORNBANKGROUP Disclosure Policy for dissemination
of significant information, authorizing the Chairman,
Chief Executive Officer, President, Domain Coordinators,
Chief Financial Officer, or Corporate Secretary to consider
and make decisions on the content of significant information
for public disclosure. Any one of them may disclose information
by him/herself, or to assign relevant parties to handle this task.
The executive entrusted as Chief Investor Relations Officer
has the authority to hold press conferences or to disseminate
significant information related to KGroup, and to reply to
questions raised by shareholders, investors, and securities
analysts. The Public Relations Unit coordinates with
information owners in disseminating significant information
related to KGroup.
In 2011, the Bank adequately disclosed important financial
information in its financial statements. The disclosures were in
line with regulations of the Bank of Thailand, Stock Exchange of
Thailand, Office of the Securities and Exchange Commission,
and Financial Reporting Standards. Such information was also
disseminated via the SET Community Portal and the Banks
website. The financial statements were audited by certified
public accountants and were endorsed by the Audit Committee
before disclosure to shareholders; the Board of Directors
of the Bank also disclosed its report of the responsibilities
for financial reports in the annual report. Moreover, the Bank
has published unreviewed/undudited quarterly financial
statements, reviewed/audited financial statements and Basel II
Pillar 3 Disclosures, as well as other non-financial information
such as the Management Discussion and Analysis (MD&A)
and information on the Banks corporate governance for
the benefit of shareholders, investors, and analysts. In addition,
the Bank has periodically evaluated the effectiveness of its
disclosure procedures.
The Bank enforces a 7-day silent period before the
quarterly operating results are reported to the Stock Exchange
of Thailand. During this period, no information related to
the Banks performance is revealed to shareholders, investors,
and analysts. Company visits/participation in one-on-one
meetings/group analyst meetings/replies to questions related to
the Banks operating results do not occur during this period.
This practice is regarded as a key policy of the Bank, to ensure
that operations of units are consistent with the Banks
e-Dividend service and KBank new share certificate

Cash Benefit Transferred into Bank Account

Tha i l a nd S ec ur i t i es Depos i t or y Co. , L t d.


()
www.tsd.co.th / TSD Call Center 0-2229-2888 / Email: TSDCallCenter@set.or.th










Luncheon Talk held by KBank Executive for fund managers
229
Annual Report 2011
Corporate Governance
Type of Meeting
One-on-One Meetings 150 255 321
Conference Calls 38 39 54
Group Analyst and Investor Meetings 5 232 273
Investor Conferences 4 61 82
Non-deal Roadshows 7 146 277
Total 204 733 1,007
No. of Events No. of Companies No. of Persons
procedures, which are always in compliance with the Statement
of Corporate Governance Principles. In this way, the Bank
can ensure that its disclosures are transparent and equally
accessible to all.
For disclosures on important information, the Bank uses
various communication channels, communicating regularly
through public media channels so that the Banks shareholders
and stakeholders have thorough access to information.
Information outlets include:
1. The Stock Exchange of Thailand
1) The Annual Report
2) The Banks Financial Statements
3) Notification of the Board of Directors Resolutions
and Other Matters
2. The Office of the Securities and Exchange Commission
3. The Ministry of Commerce
4. Newspapers
5. Magazines and journals
6. Televisions
7. KBank IR/PR News
8. KBank website (www.kasikornbankgroup.com)
Information available in four languages: Thai, English,
Chinese, and Japanese
9. Company Visits/One-on-One Meetings
10. Non-deal Roadshows, both in Thailand and overseas
11. Analyst Meetings
12. Press Conferences
13. Notice and meeting documents sent by mail to
shareholders
In 2011, the Banks executives and Investor Relations
Unit met with various groups in the following settings to provide
information:
In 15 of the above events, a total of 188 persons from 132 companies met with the Banks Chief Executive Officer and President.
Some companies met with the Bank on more than one occasion in each type of meeting.
Analyst and Thai Fund Manager Meeting, KBank Head Office CEO and President met analysts and fund managers at Analyst and Thai Fund Manager
Meeting, KBank Head Office
230
Annual Report 2011
Corporate Governance
In 2011, the Bank Investor Relations function was widely acclaimed
by analysts and investors, and received several awards, including:
Asias Best CEO (Investor Relations) and Best Investor
Relations by a Thai Company from the 1
st
Asian
Excellence Recognition Awards 2011 of the Corporate
Governance Asia magazine;
Best for Investor Relations from the Corporate
Governance Polls in Thailand of Asiamoney magazine;
Best Investor Relations Award for listed company with
market capitalization over Baht 10 billion, for the second
consecutive year (2010 - 2011) from the SET Awards 2011
ceremony, organized by the Stock Exchange of Thailand
(SET) and Money & Banking magazine. The Bank
has received this award for the fourth time;
Best Investor Relations Officer, for the third consecutive
year (2009 - 2011), based on SAA Awards for Listed
Companies 2011, organized by the Securities Analysts
Association.
Investors may contact the Bank at:
Chief Investor Relations Officer:
Tel. 0 2470 2673 to 4
Fax 0 2470 2680
Investor Relations Unit:
(Thai and Foreign Institutional Investors and Shareholders)
E-mail: IR@kasikornbank.com
Tel. 0 2470 6900 to 1
0 2470 2659 to 62
Fax 0 2470 2690
Shareholder Relationship Management Unit:
(Thai Investors and Shareholders)
E-mail: Shareholder_Relations@kasikornbank.com
Tel. 0 2470 2663 to 7
Fax 0 2470 2747
Address:
KASIKORNBANK PCL Head Office,
33
rd
Floor, Office of Corporate Secretary,
Corporate Secretariat Division,
1 Soi Rat Burana 27/1, Rat Burana Road,
Rat Burana Sub-District, Rat Burana District,
Bangkok 10140, Thailand
Website: www.kasikornbankgroup.com
5. Responsibilities of the Board of Directors
5.1 Structure of the Board of Directors
Composition of the Board of Directors
The Banks Board of Directors comprises qualified persons
who possess knowledge, ability, and experience beneficial to the
Bank. According to the company registration in the latest update
from the Ministry of Commerce, dated October 3, 2011, the Board
of Directors of the Bank is composed of 13 members. The election
of Board members follows the resolutions of the shareholders
meeting, as well as the laws and regulations and the Banks Articles
of Association. The number of directors is appropriate for the
Banks business operations, and the composition is in conformity
with the Bank of Thailands notification on the Governance of
Financial Institutions and the Capital Market Supervisory Boards
KBank executives represented the Bank in receiving the SET Award of Honor for
Continuous Excellence in Corporate Governance Report and the Best Investor Relations
Award, from the SET Awards 2011
A KBank executive presented with the Best Investor Relations Officer under
the SAA Awards for Listed Companies 2011, organized by the Securities Analysts
Association, for the third consecutive year
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Annual Report 2011
Corporate Governance
notification on Application for and Approval of Offer for Sale of
Newly Issued Shares. The Banks Board of Directors includes:
1 Executive Director
5 Non-Executive Directors
7 Independent Directors
(accounting for 54 percent of the total number of
Board members)
Binding agreements of the Bank must be signed by
two authorized directors and affixed with the Company Seal.
The primary authorized directors with signatory authority on behalf
of the Bank are Mr. Banyong Lamsam, or Mr. Banthoon Lamsam,
or Ms. Sujitpan Lamsam. Any of these persons must co-sign
with any of the following directors: Pol. Gen. Pow Sarasin,
or Mr. Sukri Kaocharern, or Dr. Abhijai Chandrasen.
Corporate Secretary
The Bank appointed Ms. Tida Samalapa as Corporate Secretary.
She has suitable knowledge, qualifications, and experience to
perform this function. She also serves as Secretary to the Board
of Directors. The Office of Corporate Secretary, the Corporate
Secretariat Division, is a unit supporting the secretariat functions of
the Bank, consistent with the Statement of Corporate Governance
Principles for effective management of the Bank. The main duties
and responsibilities of the Corporate Secretary include:
1. Providing basic advice pertaining to the laws and
regulations governing commercial banking business
and the Banks Articles of Association, as well as
monitoring compliance on a regular basis and reporting
any significant changes to the Board.
2. Arranging the shareholders meeting and the Board
of Directors Meeting in accordance with the laws
and regulations, the Banks Articles of Association,
and related practices.
3. Preparing minutes of the shareholders meeting and the
Board of Directors Meeting, and monitoring subsequent
compliance with the resolutions of those meetings.
4. Preparing and keeping registrations of directors, annual
reports of the Bank, notices calling shareholders meeting,
notices calling directors meetings, minutes of the
shareholders meeting and the Board of Directors Meeting.
5. Keeping reports of interest filed by directors and
executives, and presenting such reports as specified
by the relevant laws.
6. Ensuring that corporate information disclosures to
regulatory agencies are in accordance with the laws
and regulations.
7. Communicating with shareholders on their legitimate
rights and on the Banks information.
8. Assisting in Board activities.
Qualifications of Independent Directors
The Board of Directors Meeting No. 9/2011 on September 29,
2011, resolved to revise the definition of Independent Director
to conform with the Principles of Good Corporate Governance of
the Stock Exchange of Thailand, the requirements of the Bank
of Thailand on the Governance of Financial Institutions,
and the requirements of the Capital Market Supervisory Board,
in order to maintain investor confidence and balance in good
governance. The qualifications set by the Bank for Independent
Director have been defined more stringently than the criteria set
by the Capital Market Supervisory Board. They are as follows:
1. Holding not more than 0.5 percent of the Banks shares
with voting rights, or that of any subsidiary company,
associated company, major shareholder or controlling
person of the Bank, which shall be inclusive of the shares
held by any related person of such an independent director;
2. Neither being nor having been an executive director,
an employee, a staff member, an adviser who receives
a regular salary, or a controlling person of the Bank,
subsidiary company, associated company, subsidiary
company at the same level, major shareholder or
controlling person of the Bank unless the foregoing
status has ended for more than 2 years;
3. Not being a person related by blood or registration under
law, such as father, mother, spouse, sibling, or child,
including the spouse of a child, of other director, any
executive, major shareholder, controlling person or
person to be nominated as a director, an executive or
a controlling person of the Bank or subsidiary company;
4. Neither holding nor having held a business relationship
with the Bank, subsidiary company, associated company,
major shareholder or controlling person in a manner
which may interfere with his/her independent judgement,
and neither being nor having been a substantial shareholder
or a controlling person of any person having a business
relationship with the Bank, subsidiary company, associated
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company, major shareholder or controlling person unless
the foregoing relationship has ended for more than 2 years.
The aforementioned business relationship includes
any normal business transaction, rental or lease of
immovable property, transaction relating to assets or
services, or grant or receipt of financial assistance through
receiving or extending loans, guarantees, providing assets
as collateral, including any other similar actions, which result
in the Bank or counterparty being liable to indebtedness
payable to the other party in the amount of 3 percent
or more of the net tangible assets of the Bank or Baht
20 million or more, whichever is lower. The amount of
such indebtedness shall be calculated according to
the calculation method for the value of connected
transactions under the Notification of the Capital Market
Supervisory Board concerning regulations in respect of
an entering into connected transaction mutatis mutandis.
The combination of such indebtedness shall include
indebtedness taking place during the course of 1 year
prior to the date on which such a business relationship
with the person commences;
5. Neither being nor having been an auditor of the Bank,
subsidiary company, associated company, major
shareholder or controlling person, and not being
a substantial shareholder, controlling person, or partner
of an audit firm which employs auditors of the Bank,
subsidiary company, associated company, major
shareholder, or controlling person unless the foregoing
relationship has ended for more than 2 years;
6. Neither being nor having been any professional adviser
including legal adviser or financial adviser who receives
an annual service fee exceeding Baht 2 million from
the Bank, subsidiary company, associated company,
major shareholder, or controlling person, and not being
a substantial shareholder, controlling person, or partner
of the professional adviser, unless the foregoing
relationship has ended for more than 2 years;
7. Not being a director who has been appointed as
a representative of the Banks director, major shareholder,
or shareholder related to the major shareholder;
8. Not undertaking any business the nature of which is
the same as that of the Bank or subsidiary company
and which, in any material respect, is competitive with
business of the Bank or subsidiary company or not being
a substantial partner in the partnership, a director who is
involved in management, an employee, a staff member,
an adviser who receives a regular salary, or a shareholder
holding more than 1 percent of shares with voting rights of
a company undertaking any business the nature of which
is the same as that of the Bank or subsidiary company
and which, in any material respect, is competitive with
business of the Bank or subsidiary company;
9. Not having any characteristics that prohibit the expression
of independent opinion towards the Banks business
undertakings.
The previous directorial records as an independent director
to be brought up for consideration shall comply with the above
criteria, except under exemption in accordance with the
Notification of the Capital Market Supervisory Board.
Since 2011, no independent director has had a business
relationship with, or has acted as professional adviser of the Bank,
subsidiary company, associated company, major shareholder,
or controlling person.
Term of Office
The Board of Directors has a clearly established term of
office for directors in the Articles of Association and the Corporate
Governance Policy of the Bank. At each General Meeting of
Shareholders, one-third of the directors - or the number nearest
to one-third if their number is not a multiple of three - must retire
from office. The directors who have been in office the longest
retire first. If there is any disagreement as to who shall retire,
it shall be decided by drawing lots. Retiring directors may be
re-elected. Members of the Board Committee, Audit Committee,
Human Resources and Remuneration Committee, and Corporate
Governance Committee shall hold office for a term of 3 years,
while members of the Risk Management Committee shall
hold office for a term of 2 years.

Directorship of the Board of Directors and Executives
in Other Companies
The Board of Directors established guidelines that the Banks
directors and executives may hold a directorship in no more than
5 listed companies. They shall not hold the position of chairman,
executive director, or director with signatory authority in more than
3 other business groups, in conformity with the criteria of
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the Bank of Thailand and the Stock Exchange of Thailand.
The details of directorships held by the Banks directors and
executives in other companies are reported in the Annual Report
under the heading Board of Directors and Executives, as well as
Directorship of Directors and Executives in Subsidiaries,
Associated, and Related Companies. At present, no director
or executive of the Bank holds a directorship in more than 3 listed
companies, nor are any in the position of chairman, executive
director, or director with signatory authority in excess of 3 other
business groups.
Separation of the Chairman and the Chief Executive Officer
Positions
The Chairman of the Board of Directors is not the same
person as the Chief Executive Officer. He is neither a regular
employee nor an executive of the Bank. The Bank has clearly
set the scope of duties, responsibilities, and governance authority
in the Board of Directors Charter for each of the above positions.
In the event that the Chairman and the Chief Executive Officer
are in any way related, the Board shall appoint a senior director
as independent director to perform specific functions, where
necessary, that would be expected of an independent Chairman.
5.2 Board of Directors
The members of the Board of Directors are qualified
persons who have knowledge, ability, and experience beneficial
to the Bank. They are:
1. Mr. Banyong Lamsam
Chairman
2. Pol. Gen. Pow Sarasin
Vice Chairman
3. Mr. Banthoon Lamsam
Executive Director
4. Mr. Sukri Kaocharern
Director
5. Mr. Somchai Bulsook
Independent Director
6. Ms. Sujitpan Lamsam
Director
7. Professor Khunying Suchada Kiranandana
Independent Director
8. Professor Dr. Yongyuth Yuthavong
Independent Director
9. Dr. Abhijai Chandrasen
Director
10. Ms. Elizabeth Sam
Independent Director
11. Professor Dr. Pairash Thajchayapong
Independent Director
12. Mr. Hiroshi Ota
Independent Director
13. Ms. Kobkarn Wattanavrangkul
Independent Director
Responsibilities of the Board of Directors
The Board of Directors is responsible to the Banks
shareholders. Each director represents all shareholders
and takes part in supervisory and regulatory functions in
the Banks operations, in an independent and impartial manner,
for the benefit of all shareholders and other stakeholders.
The Board has duties and responsibilities designated in
the Board of Directors Charter as follows:
1. Supervising and managing the Bank so that it is
in accordance with the law and the Banks objectives,
the Articles of Association, and the resolutions of
shareholders meeting.
2. Approving the Vision, Mission, Core Values,
and Statement of Business Conduct.
3. Reviewing and discussing the Managements proposed strategic
options and approving major decisions with respect to
KASIKORNBANK FINANCIAL CONGLOMERATE direction
and policies. The Board also reviews and approves
the Annual Business Plan, Capital Expenditure Budget,
and performance goals proposed by Management.
4. Monitoring the Banks performance and progress toward
achieving set objectives, as well as compliance with
the laws, regulations, and related policies.
5. Supervising and reviewing the balance between the Banks
short-term and long-term objectives.
6. Ensuring that the Bank shall vest authority in the Chief
Executive Officer and the President to initiate, commit,
and approve payments for expenditures approved in the
Capital Expenditure Budget and other budgets approved
by the Board for the purpose of the special projects. The Board
shall also review and approve any credit proposal beyond
the established limits of the delegated lending authority.
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7. Reviewing and approving human resources policies,
management development plans, and remuneration
policies. The Board shall seek and nominate successors
to the Chief Executive Officer and the President;
appraise their performance and ensure that effective
performance assessments are undertaken of Bank
executives.
8. Ensuring the existence of an effective internal control
system and appropriate risk management framework.
9. Ensuring an effective audit system executed by both
internal and external auditors.
10. Approving quarterly, semi-annual, and annual financial
reports; ensuring that reports are prepared under
generally accepted accounting standards.
11. Ensuring capital adequacy, including an appropriate
capital assessment process, for present and future business.
12. Ensuring that the Bank has a proper system in place to
communicate effectively with all stakeholders and the public.
Nomination of Directors
The Bank established the Human Resources and
Remuneration Committee to select and review candidates
nominated to the position of director. The appropriate
proportion, number, and composition of the Board are taken into
consideration, which must also conform to regulatory statutes,
the Banks Articles of Association, and the Statement of
Corporate Governance Principles. Selection guidelines include:
1. Considering qualified persons, not those having
characteristics prohibiting them from holding
a directorship in a financial institution, per the criteria
of the Bank of Thailand, the Office of the Securities
and Exchange Commission, the Capital Market
Supervisory Board, and other related agencies.
2. Reviewing their qualifications based on the Qualifications
of Financial Institution Directors questionnaire,
and in accordance with related laws.
3. Ensuring that candidates have the qualifications, skills,
knowledge, and basic experience defined by the Bank.
The Bank gives shareholders the opportunity to propose
candidates for consideration and election to such positions in the
Annual General Meeting of Shareholders, according to specified
criteria and procedures. The Human Resources and Remuneration
Committee may propose to the Board of Directors to set up
an ad hoc committee comprising the Banks Directors or external
personnel to handle the director nomination procedure. If there is
no suitable candidate, the nomination procedure will be resumed
to find new qualified candidates. For the nomination of Independent
Directors, the Human Resources and Remuneration Committee
will consider qualified candidates who do not have characteristics
prohibiting them from holding such positions as prescribed by the
regulations of the Bank of Thailand and other regulatory agencies.
Qualified candidates will be recommended to the Board of Directors
for consideration and submitted for concurrence to the Bank of
Thailand before being proposed to the General Meeting of
Shareholders for individual election, in the case of election of
director due by rotation and appointment of new director.
After the Board of Directors resolves to endorse the
proposal, the Office of Corporate Secretary proceeds to
ask for the Bank of Thailands concurrence, in either electing
a director due by rotation or a new director or a director as
replacement for the vacancy. If the Bank of Thailand does not
concur with the proposal, the Human Resources and
Remuneration Committee shall resume the nomination process.
After the shareholders meeting has passed a resolution to
elect a director, in the case of appointment due by rotation or
a new director or in the case of the Bank of Thailand concurring
with a proposal to appoint a vacancy replacement before
the end of a term, the Office of Corporate Secretary shall register
the change of director and report to related official agencies
within the defined period of time.
Appointment and Removal of Directors
1. The Banks shareholders meeting shall appoint not
less than 7 and not more than 18 directors;
not fewer than half of all directors shall reside in the
Kingdom of Thailand and not fewer than three-fourths
of all directors shall be of Thai nationality. A director
may or may not be a shareholder. Directors shall be
elected by the meeting of shareholders in accordance
with the following rules and procedures:
1) Directors shall be elected individually.
2) Each shareholder shall have one vote per share held.
3) Each shareholder shall use all of his/her votes in
the election of directors.
4) Persons receiving the highest number of approving
votes among all candidates are to be elected in
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respective order, not exceeding the number of
positions to be filled at that meeting.
5) In the event of a tied vote on the last in the order
of director positions to be filled, the chairman of
the meeting shall have the deciding vote.
2. At each Annual General Meeting of Shareholders,
one-third of the directors - or the number nearest to
one-third if the number is not a multiple of three - must
retire from office. The directors who have been in office
the longest shall retire first. If there is disagreement as
to who should retire, it shall be decided by drawing lots.
Retiring directors may be re-elected.
3. Any director who passes away, or tenders his/her
resignation prior to completion of his/her term, or is
resolved to be removed by a meeting, or is ordered by the
Court to resign, or whose qualifications fall short of the criteria
and prerequisites specified, shall be removed from office.
4. If a vacancy in the Board of Directors occurs for reasons
other than the expiration of the directors term of office,
the remaining Board members shall elect a person with
the proper qualifications, and no prohibited characteristics,
as a replacement director at the next meeting of the
Board of Directors, unless the remaining term of office
of said director is less than 2 months. Such a resolution
by the Board of Directors shall require not less than
three-fourths of the remaining directors votes for
approval. The replacement director shall hold office only
for the remaining term of the director whom he or she
is replacing.
Empowerment by the Board of Directors
The Chairman and Vice Chairman may approve the
empowerment of executive authority to the Banks Chief Executive
Officer, President, or two of four Domain Coordinators* to act
legally on behalf of the Bank in conducting transactions up to
a limit of Baht 3,000 million per transaction. Such executives may
delegate this authority to a Bank employee to act on behalf of
the Bank within the limits of each employees responsibility.
For transactions over the specified limit, the Board shall review and
approve the limit of such transactions on a case-by-case basis.
Executive Authority of the Bank
In addition to the aforementioned empowerment of executive
authority, the Bank has also established a set of criteria and plans
for exercising internal executive authority. These principles help
the Bank to delegate authority among employees in various
positions, enabling them to perform specific functions and make
effective decisions with flexibility, while staying within the confines
of an appropriate control system. Internal executive authority is
categorized into 3 areas:
1. Executive authority shared by various departments
2. Departmental/Office executive authority
3. Branch executive authority
Principles
The followings are the main points of the structure
and content of the internal executive authority:
1. The empowerment of executive authority is the delegation
of authority of the Chief Executive Officer, President,
or Domain Coordinators to administer and execute
various tasks within the Bank to the next lower level
of management, as appropriate.
2. The Chief Executive Officer, President, or two of four
Domain Coordinators are assigned by the Board of
Directors to approve the internal executive authority
and principles.
3. Internal executive authority shall include:
1) Executive authority involving approvals and instructions
that are intended toward financial and non-financial
transactions for internal management within the
department or unit according to assigned duties.
2) Executive authority involving disbursements must be
within the approved budget of the Bank.
4. For complete control, executive authority is divided into
categories according to operational function,
as follows:
1) Executive authority shared among various departments
refers to authority that is not assigned specifically to
any one particular department, but may be specified
according to the job performed by the Chief Executive
Officer, President, Domain Coordinators, Division
* The Board of Directors has approved the Banks organizational restructuring
in 4 domains: Business, Risk, Infrastructure, and Resource, with Senior Executive
Vice Presidents serving as Domain Coordinators.
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Heads, Department Heads, and other individuals
in various positions employing such authority in
various departments/units as follows:
(1) Executive authority relating to human resources
(2) Executive authority relating to expenditures
(3) Executive authority to quote exchange rates
and offer lower fees or interest rates to domestic
and international businesses
(4) Executive authority of the Assets and Liabilities
Management Subcommittee
(5) Executive authority relating to customer services
(6) Executive authority relating to account debit/
closing for debt settlement
(7) Executive authority relating to credit product pricing
(8) Executive authority in endorsement of letters to
the Bank of Thailand, regulatory agencies,
or government agencies
(9) Executive authority relating to procurement
management
(10) Executive authority relating to budget management
(11) Executive authority relating to redress to
customers or external persons
(12) Executive authority relating to assignment of
employees as special lecturers
(13) Executive authority relating to credit approval
and authority in debt restructuring/recovery
(14) Executive authority relating to approval of
interest rates for retail customers, which will
incur loss to the Bank
(15) Executive authority relating to other aspects
2) Departmental executive authority is the executive
authority delegated to a specific department relative
to its business activities or tasks. Authority is delegated
to the Chief Executive Officer, President, Domain
Coordinators, Division Heads, Department Heads,
as well as to individuals in various positions in related
department(s) within their scope of responsibilities.
3) Branch executive authority is the authority regarding
the scope of responsibilities delegated to branches
relative to their business activities, to network
managers, zone managers, and branch managers,
as well as to individuals in various positions
in the branch.
5. The principles of executive authority are established and
presented in tabular form to ensure that Management
and staff at all operational levels understand and
perform their duties according to the delegated authority
and risk management framework.
Board of Directors Meetings
The Board of Directors schedules board meetings
for the last Thursday of every month in order to continually
monitor compliance with policies and plans. At the beginning
of each year, all board members are informed of the meeting
schedule for the entire year. Additional meetings may be
held as deemed appropriate. The Corporate Secretary
arranges for notices of board meetings, agendas, and related
documents containing complete information to be delivered
to each director at least 7 days in advance, except in urgent
cases, to allow sufficient time for the Board to study
the matters at hand. Each director may ask for additional
information from the Corporate Secretary and is free
to propose agenda items. The agenda for board meetings
shall be categorized clearly and include agenda items
designed to monitor the operating results of the Bank on
a regular basis. The designation of the agenda must undergo
the consideration of the Chairman, Chief Executive Officer,
and President.
During the meeting, the Chairman will allocate sufficient
time for discussion and support directors in freely expressing
their opinions. Pertinent executives of the Bank shall be
invited to attend the meeting to provide related information
and to directly acknowledge related policies to ensure efficient
implementation. The Bank provides a teleconference system
for directors who cannot attend the meeting in person,
and provides simultaneous translation for foreign directors.
Each agenda item and its resolution are recorded in writing,
and the minutes of the meeting, which have been affirmed by
the Board together with related documents, are systematically
filed for examination and reference by the Board, or others
concerned.
Moreover, the Board has established that non-executive
directors shall conduct at least one meeting annually without
the participation of executive directors, to offer them the
opportunity to discuss problems related to business of the Bank
or any other concerns, and evaluate the performance of
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the Chief Executive Officer and President. The outcome of
such meetings shall be reported to the Chief Executive Officer
and President.
In 2011, the Board held a total of 12 board meetings;
in addition, 1 non-executive director meeting was held in August.
Details of each directors attendance appear under the heading
Meeting Attendance of the Board and Board Committees
in 2011.
Advisers to the Board of Directors
The Board of Directors appointed several qualified persons
to act as Advisers to the Board of Directors, including:
1. Mr. Pairote Lamsam
2. Mr. Chaleo Yoovidhya
3. Mr. William Mark Evans
4. Dr. Tian Suning
Responsibilities of the Advisers to the Board of Directors
Roles and responsibilities of the Advisers to the Board of
Directors are to make recommendations to the Board of
Directors in matters relevant to and within the authority
and responsibilities of the Board of Directors. Examples include
the Banks policies, issues that require compliance with
established laws and regulations, as well as other important
business that, once undertaken, may cause significant changes
or impacts to the Banks operations.
5.3 Board Committees
The Board of Directors has appointed directors who have
suitable knowledge and skills to act as members of Board
Committees, with the specific duty to pre-screen matters that
need prudent attention prior to submission to the Board of
Directors. Board Committees include the Audit Committee,
the Corporate Governance Committee, the Human Resources
and Remuneration Committee, and the Risk Management
Committee. The Board has also established a Management
Committee consisting of the Chief Executive Officer,
the President, and other Bank officers to manage
and operate the Banks business as defined by the Board.
In addition, certain directors have been appointed as
Advisory Directors to the Management Committee, with the
duty to provide expert consultation as deemed appropriate
by the Board.
Moreover, the Bank has appointed 14 subcommittees
to consider and review the scope of work assigned to them.
1. Audit Committee
The Board of Directors approved the appointment of
the Audit Committee in 1998, with the Committee having at
least three independent members and each member having
a 3-year term. Each member is fully qualified in accordance
with the qualifications prescribed by the Securities
and Exchange Commission, the Capital Market Supervisory
Board, and the Bank of Thailand. Professor Khunying Suchada
Kiranandana, the Chairperson, has adequate expertise
and experience to audit the credibility of the financial
statements. There are 4 independent directors as follows:
1. Professor Khunying Suchada Kiranandana
Chairperson
2. Mr. Somchai Bulsook
Member
3. Professor Dr. Yongyuth Yuthavong
Member
4. Ms. Elizabeth Sam
Member
The Committee holds at least 6 meetings per year
and reviews operations regularly per its charter. In 2011,
the Committee held a total of 12 meetings and reported
all meeting resolutions to the Board of Directors.
Responsibilities of the Audit Committee
The Audit Committee has duties and responsibilities
mandated in the Audit Committee Charter approved by
the Board of Directors, as follows:
1. Reviewing financial statements on a quarterly,
semi-annual, and annual basis under consultation
with the Banks Finance and Control Division
and external auditor in order to ensure that
the financial statements of the Bank are accurate
and reliable and in compliance with the accounting
standards, laws, and standards pertaining to
the Banks operations.
2. Reviewing the efficiency and appropriateness of
risk management processes with the Risk
Management Unit, in consultation with both internal
and external auditors.
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3. Overseeing the efficiency and independence of
risk asset review function.
4. Reviewing the Banks operations to see that they are
in compliance with Securities and Exchange Acts,
SET regulations and standards or banking laws
and regulations pertaining to commercial banking
business.
5. Reviewing the effectiveness and appropriateness of
the internal control and reviewing the effectiveness of
internal audit function to ensure compliance with
the Professional Practice of Internal Auditing, including:
approving and reviewing annual audit plan; reviewing
the appropriateness and sufficiency of required
auditing resources; considering the independence
of the internal audit function; and concuring in the
appointment, transfer and dismissal of the Internal
Audit Head.
6. Reviewing the performance of the external auditors;
considering, selecting and recommending to the Board
the appointment and annual audit fees of the
independent auditors. Holding at least one meeting
per year with the external auditors without the presence
of Management.
7. Evaluating connected transactions, or transactions
with possible conflict of interest in relation to compliance
with the laws and regulatory requirements in order to
ensure transparency of those transactions.
8. Considering the disclosure of information on connected
transactions, conflicts of interest, or certain Bank
operations to ensure transparency and appropriateness.
9. Ensuring that preliminary investigation is carried out
after receiving the external auditors report on
suspicious fraudulent behaviour or violation of laws by
Bank Board members and Management. The Audit
Committee shall report the results of such investigation
to the Securities and Exchange Commission and
the external auditor within 30 days from the date
they are notified by the external auditor.
10. Overseeing and reviewing complaint or information
submitted directly by stakeholders for attention of
the Board.
11. Performing other duties, as regulated or assigned by
the Board as agreed by the Audit Committee.
12. Submiting minutes of each Audit Committee Meeting to
the Board of Directors, and preparing the annual Audit
Committee Report, signed by the Audit Committee
Chairman, summarizing the years activities and giving
information or data specified by the Stock Exchange
of Thailand for disclosure in the annual report of the Bank.
13. Discussing and reviewing with Management or outside
experts any matters or activities having a bearing on
the Boards oversight responsibilities according to
Audit Committee Charter and consolidated
supervision policy.
14. At least once a year, the Audit Committee shall review
its Charter and performance over the past year,
taking into account any assessment or comments
provided by the Chairman of the Board.
2. Corporate Governance Committee
The Board of Directors approved the appointment of
the Corporate Governance Committee in 2002, with the
Committee having not less than 3 members and each member
having a 3-year term. In 2011 the Committee had 4 members,
comprising 2 non-executive directors and 2 independent
directors, as follows:
1. Pol. Gen. Pow Sarasin
Chairman
2. Mr. Sukri Kaocharern
Member
3. Professor Dr. Yongyuth Yuthavong
Member
4. Mr. Hiroshi Ota
Member
The Corporate Governance Committee holds at least
4 meetings each year. In 2011, the Corporate Governance
Committee held 5 meetings and reported all meeting resolutions
to the Board of Directors.
Responsibilities of the Corporate Governance Committee
The Corporate Governance Committee has duties
and responsibilities mandated in the Corporate Governance
Committee Charter and approved by the Board of Directors,
as follows:
1. Establishing the principles and best practices for
effective corporate governance appropriate to the Bank.
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2. Developing and disseminating the principles and best
practices of good corporate governance.
3. Formulating the Statement of Business Conduct
and the Code of Conduct of the Banks employees,
and disseminating these codes as practical guidelines to
all concerned.
4. Developing supervision plans for review of corporate
governance compliance.
5. Reviewing announcements concerning good corporate
governance to summarize and present in the Banks
reports.
6. Recommending the Code of Best Practices for
the Board of Directors or proposing guidelines for
the Board of Directors Charter and all other Board
Committee Charters.
7. Recommending the Statement of Business Conduct
and the Code of Conduct of Management to Bank
personnel.
8. Reviewing corporate governance guidelines and corporate
governance practice to ensure consistency and
compatibility with the Banks business.
9. Reviewing and proposing public announcements
related to corporate governance issues.
10. Supervising corporate environmental and social
responsibility.
11. Reviewing and reporting to the Board of Directors
matters related to corporate governance, giving opinions
on practical guidelines and suggesting improvements,
as deemed appropriate.
12. Ensuring effective practice of corporate governance
principles in the Bank.
3. Human Resources and Remuneration Committee
The Board approved the appointment of the Human
Resources and Remuneration Committee in 2002, with each
member having a 3-year term. The Committee comprises at
least 3 non-executive directors. The Committee has 4 members,
comprising 1 non-executive director and 3 independent
directors, as follows:
1. Mr. Somchai Bulsook
Chairman
2. Dr. Abhijai Chandrasen
Member
3. Professor Dr. Pairash Thajchayapong
Member
4. Ms. Kobkarn Wattanavrangkul
Member
The Human Resources and Remuneration Committee
holds at least 3 meetings each year. In 2011, the Human
Resources and Remuneration Committee held 6 meetings
and reported all meeting resolutions to the Board of Directors.
Responsibilities of the Human Resources and Remuneration
Committee
The Human Resources and Remuneration Committee
has duties and responsibilities mandated by the Human
Resources and Remuneration Committee Charter
and approved by the Board of Directors, as follows:
1. Reviewing and making recommendations on
the proposals of the Chief Executive Officer
and/or the President relating to human resources
policies for the Board of Directors approval,
to ensure that proposals are aligned with
the Banks business strategies.
2. Ensuring a succession plan for senior management
in important positions and occasionally reviewing
a list of candidates entitled to consideration.
3. Reviewing the remuneration strategy and proposing
improvements for the Boards endorsement,
in order to retain highly qualified personnel,
as well as reviewing the salaries and benefits to
senior management.
4. Establishing terms and conditions of employment
contracts of the Chief Executive Officer and
the President, including their remuneration,
as well as seeking and recommending qualified
successors to the Board for the positions of
Chief Executive Officer and President,
when considered necessary.
5. Reviewing the composition, size, experience,
and remuneration of the Board of Directors,
as well as making recommendations on the
selection of candidates with proper qualifications
for the position of director prior to submission
to the General Meeting of Shareholders for
appointment.
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Nomination of Management
The Human Resources and Remuneration Committee
is responsible for nominating, selecting and reviewing
qualified candidates to be proposed to the Board of Directors
for endorsement before submitting to the Bank of Thailand
for concurrence for appointments to Banks Management
at the level of First Senior Vice President and above,
or an equivalent position under a different name.
For the appointment of executives ranked below First Senior
Vice President, Division Heads and the Human Resource
Management Department shall prepare a list of qualified
candidates to be nominated before submission to the Domain
Coordinators for further consideration and approval by
the Chief Executive Officer or the President.
4. Risk Management Committee
The Board of Directors approved a change in the status
of the former Internal Risk Management Subcommittee
to the Risk Management Committee on April 29, 2004.
Each member has a 2-year term and the Committee must
comprise at least 7 members. The Committee has 14 members
comprising 1 executive director, 2 non-executive directors,
and 11 executives, namely:
1. Mr. Sukri Kaocharern
Chairman
2. Mr. Banthoon Lamsam
Member
3. Ms. Sujitpan Lamsam
Member
4. Mr. Somkiat Sirichatchai
Member
5. Mr. Predee Daochai
Member
6. Mr. Teeranun Srihong
Member
7. Mr. Krisada Lamsam
Member
8. Mr. Thiti Tantikulanan
Member
9. Ms. Kattiya Indaravijaya
Member
10. Mr. Songpol Chevapanyaroj
Member
11. Mr. Wirawat Panthawangkun
Member
12. Mr. Chongrak Rattanapian
Member
13. Mr. Art Wichiencharoen
Member
14. Mr. Porvarate Chetphongphan
Member
The Risk Management Committee meets at least once
each month. In 2011, the Risk Management Committee
held 12 meetings and reported to the Board of Directors.
The Committee ensures that there are effective risk management
systems for early warning and measures to prevent and manage
risks, including risks that affect operations. They also oversee
compliance with risk management practices according to
relevant policies, and prepare risk management reports.
Responsibilities of the Risk Management Committee
The Risk Management Committee has duties
and responsibilities as mandated in the Risk Management
Committee Charter approved by the Board of Directors, including:
1. Possessing the authority to make decisions on related
undertakings within the scope of its responsibility,
as stipulated in the Risk Management Committee
Charter, with the authority to access all pertinent
information.
2. Formulating the KASIKORNBANK FINANCIAL
CONGLOMERATE risk management policy to
present to the Board of Directors for consideration
of overall risk management. The policy must
cover the various risks associated with strategies,
liquidity, credit, market, operational, or other
significant types of risk to the financial conglomerate.
3. Formulating strategies for the organization and
resources in risk management to conform to
the risk management policy of the Financial
Conglomerate. The strategies must enable
the effective analysis, assessment, evaluation,
and monitoring of risk management.
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4. Defining maximum credit lines according to the Banks
defined risk limits and proposing such to the Board
of Directors for consideration.
5. Overseeing, reviewing, and providing recommendations
to the Board of Directors with regard to the risk
management policy, standard practices, strategies,
and overall risk measurement to ensure that the risk
management strategy is properly implemented.
5. Advisory Directors to the Management Committee
The Board of Directors and the 88
th
Annual General Meeting
of Shareholders on April 4, 2000, approved the appointment
of the Advisory Directors to the Management Committee.
In 2011, the Committee comprised 4 directors, namely:
1. Mr. Banyong Lamsam
2. Pol. Gen. Pow Sarasin
3. Mr. Sukri Kaocharern
4. Dr. Abhijai Chandrasen
Responsibilities of the Advisory Directors to the Management
Committee
1. Giving recommendations to the Management Committee,
as the Board of Directors deems appropriate.
2. Ensuring efficiency in the Banks management
and operations.
6. Management Committee
The Board of Directors and the 88
th
Annual General
Meeting of Shareholders, on April 4, 2000, approved the
appointment of the Management Committee. The Committee
consists of the Chief Executive Officer, President, and other
Bank officers. In 2011, the Committee comprised 16 members,
namely:
1. Mr. Banthoon Lamsam
Chairman
2. Mr. Somkiat Sirichatchai
Member
3. Mr. Predee Daochai
Member
4. Mr. Teeranun Srihong
Member
5. Mr. Krisada Lamsam
Member
6. Mr. Pakorn Partanapat
Member
7. Mr. Surasak Dudsdeemaytha
Member
8. Mr. Prasopsuk Damrongchietanon
Member
9. Ms. Kattiya Indaravijaya
Member
10. Dr. Adit Laixuthai
Member
11. Mr. Songpol Chevapanyaroj
Member
12. Mr. Vasin Vanichvoranun
Member
13. Mr. Ampol Polohakul
Member
14. Mr. Wirawat Panthawangkun
Member
15. Mr. Somkid Jiranuntarat
Member
16. Mr. Pipit Aneaknithi
Member
The Management Committee meets weekly. In 2011,
the Management Committee held 44 meetings and reported
all meeting resolutions to the Board of Directors.
Responsibilities of the Management Committee
The Management Committee has duties and responsibilities
as mandated in the Management Committee Charter, approved
by the Board of Directors, as follows:
1. Managing and undertaking the Banks business as
assigned by the Board of Directors, or by specific
resolutions of the Board of Directors.
2. Managing the Banks business according to established
policies and plans.
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3. Taking action in accordance with the authority delegated
by the Board of Directors, and per their mandated
management jurisdiction over the Bank.
4. The Chairman of the Management Committee shall
submit the minutes of the Management Committee
meetings to the Board of Directors for acknowledgement.
However, policy-related issues, or issues likely to have
significant impact on the Banks business, or issues
requiring action by the Board of Directors in compliance
with laws, or the Banks Articles of Association,
must be approved by the Board of Directors. These also
include issues for which the Management Committee
considers it appropriate to seek the approval of
the Board of Directors on a case-by-case basis,
or per the criteria designated by the Board of Directors.
5. Undertaking activities as assigned in order to achieve
the Banks targets, including:
1) Preparing and reviewing of strategic objectives,
financial plans and key policies of the Bank, to be
submitted to the Board of Directors for approval.
2) Considering the annual business plans,
capital expenditures, performance targets,
and other initiatives to achieve the Banks targets,
including projects with capital expenditures
in excess of budgets designated by the Board of
Directors, to be submitted to the Board of Directors
for approval.
3) Considering and approving various issues under
their legitimate authority, or as delegated by
the Board of Directors.
4) Reviewing management authority in various aspects
stipulated in the approval authority hierarchy, to be
submitted for approval to the Board of Directors.
5) Managing and ensuring balance between short-term
and long-term objectives.
6) Developing and ensuring that human resources
initiatives are in line with the human resources
roadmap and strategies approved by the Human
Resources and Remuneration Committee.
7) Monitoring and reporting on the Banks operating
results to the Board of Directors, as well as
on other work in progress to achieve the Banks
objectives.
8) Monitoring the performance of employees at all levels
with regard to risk management, per the Banks
guidelines, including the effectiveness of internal
control systems and operational compliance
with laws and regulations and related policies.
9) Reviewing new projects and products prior to
submission to the Board of Directors for
consideration and approval.
10) Communicating with external stakeholders,
per designated authority, and as deemed
appropriate.
7. The Subcommittees
The responsibilities of the Subcommittees are to review
and manage various matters within the Bank to ensure accuracy,
propriety, efficiency, and the highest effectiveness.
The Bank has reviewed and approved the establishment
of Subcommittees. In 2011, there are 14 Subcommittees,
namely:
1. Information Technology Strategy Subcommittee
2. Assets and Liabilities Management Subcommittee
3. Corporate and SME Upper Medium Debt Recovery
and Restructure Subcommittee
4. Retail and SME Debt Recovery and Restructure
Subcommittee
5. Foreclosed Property Management Subcommittee
6. Corporate and SME Product Pricing Subcommittee
7. Retail Product Pricing Subcommittee
8. Credit Policy and Risk Management Subcommittee
9. Data Governance Subcommittee
10. Information Technology Investment Subcommittee
11. Procurement Subcommittee
12. Capital Management Subcommittee
13. Operational Risk Subcommittee
14. Credit Process Management Subcommittee
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Remarks: (1) M.R. Sarisdiguna Kitiyakara passed away on September 21, 2011.
(2) Prof. Khunying Suchada Kiranandana was appointed Chairperson of the Audit Committee on September 29, 2011.
(3) Prof. Dr. Yongyuth Yuthavong was appointed a member of the Audit Committee on September 29, 2011.
(4) Dr. Abhijai Chandrasen was appointed a member of the Human Resources and Remuneration Committee on January 27, 2011.
(5) Ms. Kobkarn Wattanavrangkul was appointed as a director and a member of the Human Resources and Remuneration Committee on January 31, 2011.
NumberofmembersontheBoardandBoardCommittees(AsofDecember31,2011):
The Board of Directors 13 members
Corporate Governance Committee 4 members
Risk Management Committee 14 members (includes 3 Board members)
Audit Committee 4 members
Human Resources and Remuneration Committee 4 members
DetailsofmeetingattendancethroughteleconferencingtotheBoardandBoardCommittees:
The Board of Directors Ms. Sujitpan Lamsam 7 meetings
Ms. Elizabeth Sam 5 meetings
Risk Management Committee Ms. Sujitpan Lamsam 5 meetings
Audit Committee Ms. Elizabeth Sam 10 meetings
ThreeBoardmembers, Ms. Sujitpan Lamsam, Ms. Elizabeth Sam, and Mr. Hiroshi Ota do not reside in Thailand.
Meeting Attendance of the Board and Board Committees in 2011
Number of Meetings
Board Members
Mr. Banyong Lamsam 12 1
Pol. Gen. Pow Sarasin 11 1 5
Mr. Banthoon Lamsam 11 7
Mr. Sukri Kaocharern 11 1 4 11
M.R. Sarisdiguna Kitiyakara
(1)
6 - 6
Mr. Somchai Bulsook 12 1 11 6
Ms. Sujitpan Lamsam 12 1 7
Prof. Khunying Suchada Kiranandana
(2)
12 1 12
Prof. Dr. Yongyuth Yuthavong
(3)
12 1 5 3
Dr. Abhijai Chandrasen
(4)
12 1 6
Ms. Elizabeth Sam 10 1 12
Prof. Dr. Pairash Thajchayapong 11 1 6
Mr. Hiroshi Ota 12 1 5
Ms. Kobkarn Wattanavrangkul
(5)
10 1 4
Human
Resources and
Remuneration
Committee
(Total
6 meetings)
Board of
Directors
(Total
12 meetings)
Non-Executive
Directors
(Total
1 Meeting)
Corporate
Governance
Committee
(Total
5 meetings)
Risk
Management
Committee
(Total
12 meetings)
Audit
Committee
(Total
12 meetings)
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5.4 Roles and Responsibilities of the Board of Directors
The Board of Directors comprises persons who have
knowledge, ability and working experience beneficial to the Bank.
The Board approves the Mission, Vision, and Core Values
as well as strategic directions and policies of KASIKORNBANK
FINANCIAL CONGLOMERATE, reviews the annual business
plan and budget, and oversees Management in effectively
carrying out actions that are in line with the designated policies
and business plans and are in accordance with the rules
and regulatory requirements of related government agencies
and the resolutions of shareholders meeting. The Board of
Directors decisions are independent, in order to ensure that
the Bank and its stakeholders receive the maximum benefit
and increased economic value of the Bank.
Moreover, the Board of Directors ensures the existence
of an effective internal control system and appropriate risk
management framework, and cooperates with the Banks
management in business undertakings in order to attain the best
results. Current and future risks are taken into consideration,
in conformity with the Banks mission, vision, Statement of
Business Conduct, and Statement of Corporate Governance
Principles.
Corporate Governance Policy
KASIKORNBANK places great importance on good
corporate governance, believing it to be essential to sustaining
the Banks business. The Statement of Corporate Governance
Principles has been revised and approved by the Board of
Directors. The same principles have been applied to
KASIKORNBANKGROUP, as well. The principles are
aimed primarily at communicating to all employees, shareholders,
and other stakeholders the ultimate goal of the Board of
Directors, namely to act in accordance with the 7 major
components of corporate governance:
Integrity
Transparency
Independence
Responsibility
Accountability
Fairness
SocialResponsibility
The content of the Banks Statement of Corporate
Governance Principles covers the structure, composition,
roles, duties, and responsibilities of the Board of Directors
and all Board Committees, as well as matters of risk
management, internal control systems, inside information
policies, and issues that are likely to involve conflicts of
interest and shareholder relationships. Details of the Statement
of Corporate Governance Principles can be found under
the Investors tab at www.kasikornbankgroup.com.
The Corporate Governance Policy covers the Banks
mission, vision and core values, Statement of Business
Conduct, and the employees Code of Conduct. This includes
the protection of the legitimate rights of shareholders,
who are encouraged to exercise their rights, as reflected
in operational guidelines and directions adopted internally
that ensure that the Bank has adequately followed
the best practices in corporate governance. In 2011,
the Bank assessed and reviewed operations results according
to the Corporate Governance Policy, and the Board of
Directors resolved to amend the Statement of Corporate
Governance Principles effective on January 4, 2011 so as to
comply with regulatory requirements and best practices.
Moreover, the Bank disseminated a KGroup Corporate
Governance booklet, comprising important content and
operational guidelines for enhancing corporate governance to
all stakeholders.
All members of the Board of Directors are aware of
their mutual responsibilities for sustaining the most benefit
to the Bank, and their roles in supervising information disclosure,
transparency in business undertakings and the decision-making
process, and fair treatment to all stakeholders. In addition,
the Bank places great importance on fairness in every
business undertaking, as well as participation in Corporate
Social Responsibility (CSR) activities. The Bank and its
employees must strictly adhere to the Code of Conduct
in performing their duties under the CSR principles. The Bank
has also been enthusiastically participating in and promoting
environmental protection and social development projects,
in recognition of the importance of the need for improvement
in the quality of life of individuals and the community at large,
and for the benefits of all stakeholders.
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The Bank encourages all people in the organization
to realize the importance of acting in compliance with
the Statement of Corporate Governance Principles by
organizing activities to promote continuing and sustainable
corporate governance. Emphasis was placed on the
maintenance and development of corporate governance,
and the promotion of corporate governance as an organizational
culture. In 2011, the Banks activities to promote Corporate
Governance were as follows:
TheBankcirculatedtheCodeofConducttoemployees
for their acknowledgement.
TheStatementofCorporateGovernancePrinciples
and Code of Conduct were two main issues in
9 orientation classes for newly recruited executives
and employees.
ActionsincompliancewiththeCodeofConduct
and the Statement of Corporate Governance Principles
were disseminated to employees through a Corporate
Governance database set in the electronic network.
ActionsthatcomplywiththeCodeofConductwere
promoted through broadcasts of fillers and quotes
after news updates through the Banks closed-circuit
TV network - known as KASIKORNTV - in order
to promote common understanding of actions
stipulated in the Statement of Corporate Governance
Principles.
ActionspertainingtotheStatementofCorporate
Governance Principles and the Code of Conduct were
organized through the KGroup newsletter circulated
within the organization.
ActivitieswereorganizedontheWelcomePage
of the KGroup electronic network, to disseminate
information on the Statement of Business Conduct
and the Statement of Corporate Governance Principles,
including quotes concerning the Code of Conduct.
Criteriaforsupervisingtheuseofinsideinformation
related to securities and stock futures trading were
disseminated to directors and employees.
ACorporateGovernanceJournalwaspreparedto
report to the Board of Directors on Corporate
Governance and Corporate Social Responsibility
activities of the Bank and other leading business
entities, and dissemisnated to employees through
a Corporate Governance database set in the electronic
network.
Permittedandforbiddenactionsrelatingtothe
acceptance of gifts in compliance with the Code of
Conduct were disseminated to all employees.
TheCGVisitProjectwasimplementedforsecretariesto
the Board and Human Resources and Remuneration
Committee to offer consultation, recommendations,
and review of compliance with the Statement of
Corporate Governance Principles.
TheKGroupCGIndexprojectwasinitiatedforuseas
the index to monitor and assess the corporate governance
practices of the Bank, K Companies, and P Companies.
Article on corporate governance in an internal newsletter Orientation for new employees on the Statement of Corporate Governance Principles
at the KBank Learning Center
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Annual Report 2011
Corporate Governance
Business Ethics
The Board of Directors has promoted the establishment
of a Statement of Business Conduct and a Code of Conduct
for directors and employees. All directors, executives, and
employees share common goals in carrying out their designated
duties and responsibilities to the Bank and its stakeholders.
They perform their duties with integrity, in compliance with the
law and the Banks Articles of Association, based on professional
standards and a business approach that is transparent, honest,
and fair, for the development of the organization towards
attaining international standards. The Statement of Business
Conduct and the Code of Conduct have been disseminated
via the Banks website and database.
The Bank adheres to the Statement of Business Conduct,
as follows:
1. Aiming to satisfy customers by offering quality products
and excellent services.
2. Continually striving for superior performance.
3. The Banks employees are valuable assets. The Bank
seeks and recruits people with skill and experience,
continually developing human resources, and offering
remuneration comparable to other leading companies.
4. Performing as a good corporate citizen, conducting
business with impartiality and contributing to social
development and environmental preservation.
5. Believing in fairness for all.
6. Believing in strong ethical standards and determining
to carry out business with integrity.
7. Protecting customer confidentiality and maintaining
customer trust using professional standards.
8. Being dedicated to carrying out responsibilities in a professional
manner and striving to achieve excellent results by integrating
modern approaches and technological advances.
9. Respecting the equal rights of all stakeholders.
10. Being committed to discipline in business execution
and making certain that all business decisions and
operations conform to related laws and regulations by
pursuing the Statement of Business Conduct of the Bank
and the Code of Conduct of the workforce.
Significant content in the Code of Conduct includes:
(1) key principles and core values of the Bank; (2) observance
of laws and the Banks regulations; (3) good relationships with
customers; (4) good relationships with society; (5) good
relationships with employees; (6) an advertising and public
relations policy; (7) confidentiality; (8) completeness and
accuracy of the Banks information; (9) avoidance of the use
of inside information in securities trading; (10) prevention
of conflicts of interest; (11) abstention from bribery and
inappropriate incentives; (12) non-involvement in political
activities; (13) avoidance of accepting or offering inappropriate
gifts and/or benefits; and (14) reporting employee violations
of the Code of Conduct.
In this Code of Conduct, the Bank has designated the basic
principles concerning the execution of duties and compliance
with professional standards by directors and employees. Details
of the Code of Conduct can be viewed on the Banks website.
CG Heroes award presentation ceremony Code of Conduct booklet
247
Annual Report 2011
Corporate Governance
Moreover, the Bank identifies important rules and practical
guidelines that are in accordance with the Code of Conduct,
which are detailed and disseminated to employees. The Bank
also supports the practical implementation of the Code of
Conduct throughout KASIKORNBANKGROUP, and has
designated regulations that are consistent with business
and compliance responsibilities.
Also, the Bank has established the Corporate Governance
Unit to launch activities to promote ethical behavior within
a culture of good corporate governance. Best practices and
actions in line with the Code of Conduct are regularly and
efficiently disseminated to all employees. These activities
are also reported to the Corporate Governance Committee
for acknowledgement, and the Compliance Department
monitores and evaluates the effectiveness of employees
actions, as stated in the Code of Conduct.
Conflicts of Interest Prevention
To encourage good governance, to be in compliance
with standards of good governance, and to meet targets related
to its implementation, the Bank has initiated guidelines to
control, supervise, and prevent transactions that may involve
conflicts of interest or connected or related transactions.
This is one of the key components of corporate governance
policy that the Board of Directors and the Banks employees
must strictly comply with to earn the trust of all stakeholders.
The following is the essence of these principles:
TheBoardofDirectorshasresolvedtoapprove
a Conflicts of Interest Prevention and Connected
Transaction Policy, as well as guidelines to consider
appropriateness in the conduct of transactions that
must undergo the scrutiny of the Audit Committee
and ensure compliance with the criteria of the Office of
the Securities and Exchange Commission, the Capital
Market Supervisory Board, the Stock Exchange of
Thailand, and the Bank of Thailand.
Directors,executives,oremployeeswithrelatedinterest
in a transaction with the Bank or its subsidiaries must not
participate in considering or approving such a transaction.
The price of the transaction must be set appropriately,
fairly, and in accordance with general commercial terms
as applied to general customers.
ConnectedTransactionsmustbesubmittedto
the Audit Committee for consideration before further
submission to the Board of Directors for approval,
according to the Statement of Corporate Governance
Principles and criteria stipulated by the Office of
the Securities and Exchange Commission.
TheBoardofDirectorshasestablishedaprinciple
for conducting connected transactions between
the Banks directors, executives, or related persons
and the Bank or its subsidiaries. Such a transaction
can be conducted if the transaction is under terms
and conditions similar to those applied to general
customers in the normal course of business of the Bank
and its subsidiaries.
InconductingtransactionsbetweentheBankand
its subsidiaries or transactions between the Banks
subsidiaries, the Bank requires that all transactions
must be under terms and conditions similar to those
applied to other persons in the normal course of
business at a similar level of risk. Those transactions
must be approved by the Board of Directors of the Bank
and its subsidiaries, as the case may be.
TheBankanditssubsidiarieswhichconduct
transactions in granting credit have no policy to
grant credit, conduct transactions similar to credit
granting, or conduct transactions relating to assets
for any of the directors, executives, or related persons
of the Bank and its subsidiaries which conduct such
transactions in granting credit, except for cases
in line with exceptions according to the Bank of
Thailands regulations. Moreover, the Bank and its
subsidiaries have no policy to grant credit, invest,
create contingent liabilities, or conduct transactions
similar to credit granting for any of the major
shareholders or related persons of the Bank and its
subsidiaries which conduct transactions in granting
credit, or any of the businesses that have related
interests with the Bank and its subsidiaries which
conduct such transactions in granting credit,
separately or in combination, at the end of each day,
in excess of the quantity prescribed by the Bank
and the Bank of Thailand.
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Directors,officersinthepositionofFirstSenior
Vice President and higher, and those in the position of
Department Head or equivalent in the Financial
Accounting Management Department or Financial
Planning Department under the Finance and Control
Division and their related persons are required to
disclose their shareholding information in businesses,
their directorship, or their authority to manage or
control majority votes in the shareholders meeting,
including the right to control the election and removal
of directors or the assignment of any other person to be
the nominee of their shareholding or management,
or the authority to control businesses. The disclosure
must be made in the Banks database, which is under
the responsibility of the Information Management
Department that has the responsibility to update
the information regularly for use by the Credit Policy
and Risk Management Department. The monitoring
and control of credit extensions and investment
must follow the rules of concerned regulatory agencies.
Information on the benefits of directors, officers
in the position of Senior Executive Vice President
or equivalent and higher, and those in the position of
Department Head or equivalent in the Financial
Accounting Management Department or Financial
Planning Department, under the Financial and Control
Division and their related persons must be reported to
the Board of Directors by the Office of Corporate
Secretary when a transaction between the Bank
and the person related to the Banks directors
and such persons is brought into consideration,
seven days before the Board of Directors Meeting.
TheBankhasdiscloseddetailsofeveryrelatedor
connected transaction that may involve conflicts of
interest according to the Office of the Securities
and Exchange Commission and Capital Market
Supervisory Boards criteria, in the Annual Reporting
Form (56-1 Reporting Form), as well as in the Banks
Annual Report and other reports, as the case may be.
This also includes disclosures of information on
connected transactions to the Stock Exchange of
Thailand according to the Stock Exchange of
Thailands regulations, as well as disclosure of related
transactions of the Bank according to recognized
accounting standards and rules of the Bank of
Thailand. Disclosures of related transactions are
shown in the Notes to the Financial Statements, under
Related Party Transactions. The Bank uses the same
criteria as used with general customers to consider
connected transactions, in accordance with defined
procedures necessary to support the Banks business
operations, and in a manner consistent with the Banks
strategies in the best interests of shareholders.
In 2011, the Bank had no connected transactions
subject to disclosure to the Stock Exchange of Thailand.
Reviewsofconnectedtransactionswerecarriedoutin
accordance with the plan. In cases where the Bank
becomes involved in any related party transaction,
the Bank is subject to report to the Audit Committee.
In this regard, the Banks directors and employees
must follow the Conflicts of Interest Prevention
and Connected Transaction Policy as mentioned above,
in accordance with official regulations.
Internal Control and Auditing Systems
The Board of Directors and the Banks Management have
placed particular emphasis on an efficient internal control system
and promotion of an appropriate business culture, recognizing
the importance of risk management and the adequacy of the
internal control system in every business undertaking. The Bank
requires all units to comply with the best practices for internal
control as a guideline for the Banks business operations and
employees practices. The Bank also set up a Risk Management
Unit and a clear risk management policy. The Audit Committee
has the duty and responsibility to review the effectiveness
and adequacy of all risk management processes and internal
control systems by discussing and evaluating operational results
with the Compliance and Audit Division on a continuing basis.
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These discussions include consideration of the appropriateness
of the scope of work, roles and responsibilities, audit plans,
audit conclusions with regard to the adequacy and effectiveness
of the risk management, internal control, and governance
processes, as well as the monitoring of compliance with
the Banks Articles of Association and laws and regulations.
Major recommendations or material deficiencies must be reported
to the Board of Directors in a timely manner for effective action.
To create an appropriate control environment, written
policies and operational procedures, training and orientation
programs, an operational manual providing information
on rules and regulations, a professional Code of Conduct,
a regular self-assessment program, and standardized
disciplinary actions for gross offenses have been established.
These also ensure common understanding as well as capabilities
that will lead to efficient, transparent, and fair operations for
the benefit of all stakeholders. In addition, in order to strengthen
the supervision aspect and to promote a control culture
that is consistent on all levels of the organization, the Bank
organized a course entitled Governance Risk Management
and Compliance, which has been incorporated into
the executive training course.
Control activities are an integral part of day-to-day
operations. Appropriate segregation of duties is embedded
to create a proper check-and-balance system for operating
staff, supervisors, and performance assessment. Potential
conflicts of interest are identified and subject to careful
monitoring, in accordance with regulatory requirements
and the Banks regulations.
IT systems have continuously been upgraded to provide
accurate, up-to-date, and adequate information for timely
decision-making by Management and the Board of Directors.
Systems include the financial data system, as well as operational
and compliance databases, to monitor the effectiveness of
the internal control system for prompt corrective action against
significant deficiencies. The Bank also provides effective
communication channels to ensure that all employees understand
and adhere to the policies and procedures affecting their duties
and responsibilities.
The Compliance and Audit Division, which is independent
in its operation and reports directly to the Audit Committee,
carries out the risk-based audit function and monitoring
of the operations of the KASIKORNBANK FINANCIAL
CONGLOMERATE. The audit methodology is based on
a risk assessment of the Bank and the audited units,
and the scope covers compliance with regulatory agencies,
the Banks operational procedures, and the Statement
of Business Conduct, as well as an assessment of the
adequacy and effectiveness of the risk management and
internal control system, the efficiency of resource management,
and the accuracy and reliability of information. Moreover,
the Compliance and Audit Division provides consulting
services to the audited units, according to the agreed scope,
with the objective of increasing the value and improving
the operations of the KASIKORNBANK FINANCIAL
CONGLOMERATE. The Compliance and Audit Division
applies the concept of continuous audit in its audit process.
The Division constantly evaluates and improves the quality
of its work as measured against the generally accepted
international auditing standards. Additionally, the Internal
Audit Department, which is an independent unit, has been
assigned as another channel for reporting complaints
and suspicious conduct. This ensures that the Bank
has an appropriate and transparent whistle blowing
process and complies with good corporate governance
standards.
The Bank is aware that a system of effective internal
controls is a critical component of the Banks management
and a foundation for the safe and sound operations of
the Bank. These features help to ensure that the goals
and objectives of the Bank will be met, that the Bank
will achieve long-term profitability, and will maintain reliable
financial and managerial reporting. Such a system can
also help to ensure that the Bank will comply with laws
and regulations as well as policies, plans, and internal
rules and procedures, and prevent the risk of unexpected
losses or damage to the Banks assets and its reputation.
The Bank, therefore, monitors the effectiveness of the internal
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Corporate Governance
control system through regular operations and periodic
assessments, so as to be assured of the systems consistency
and capability in managing the changing risks at different
periods of time. Any detected irregularities are immediately
reported to responsible managers, and significant findings
are appropriately reported to senior management
and the Board of Directors.
Risk Management
The Risk Management Committee is responsible for
designating organization-wide risk management policies under
the guidelines established by the Board of Directors, to whom
the results must be reported regularly. The Bank has outlined
the risk management process, key steps of which include
risk identification, assessment, monitoring and control,
and reporting. Moreover, the Bank emphasizes early warning
indicators, monitoring of key risk, exposures and concentration,
as well as regular reviews of the sufficiency of the risk
management system and its effectiveness. The details of
risk management are disclosed in the section entitled
Risk Management and Risk Factors.
Appointment of External Auditors and Consideration of
Audit Fees
The Audit Committee considers the qualifications
and performances of external auditors for recommendation
to the Board of Directors for their annual appointment,
and the proposed audit fees for further consideration and
approval by the General Meeting of Shareholders. The list of
external auditors to be proposed as the Banks auditors must
also be endorsed by the Bank of Thailand.
In 2011, the remuneration for external auditors included:
1. Audit Fees:
The Bank and subsidiary companies have paid audit
fees to:
Auditors of the Bank, totaling Baht 8,534,000
in the past accounting year.
The respective audit company including individuals
or business entities related to the auditors
and the respective audit company, totaling
Baht 13,771,000 in the past accounting year.
2. Non-Audit Fees:
The Bank and subsidiary companies have paid non-regular
auditing fees, i.e., special purpose audit, legal and tax
service engagements to Perform Agreed-Upon Procedures
and consulting services irrelevant to auditing to:
Auditors of the Bank totaling Baht -0- over the past
accounting year, together with future payments
of Baht 760,000, due on incomplete work in the past
accounting year.
The respective audit companies or their independent
contracted auditors, including individuals or business
entities related to the auditors and their respective
audit companies, totaling Baht 7,480,000
over the past accounting year, together with future
payments of Baht 9,030,000, due on incomplete work
in the past accounting year.
5.5 Self-Assessment by the Board of Directors
The Bank has established an annual self-assessment
plan for the Banks Board of Directors. It serves as a tool
for reviewing performance, as well as issues and obstacles
facing each director over the past year. It also helps
increase the operational effectiveness of the Board.
Performance assessment of the Board of Directors is
conducted in two ways: the overall performance assessment
of the Board and the performance assessment of each
individual director. To facilitate this, the Bank has developed
an assessment form consistent with the Statement of
Corporate Governance Principles, as well as the duties
and responsibilities stated in the Board of Directors Charter.
The Board of Directors conducts self-assessments once
a year, and the assessment results are then analyzed
and evaluated to indicate the level of achievement of
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Corporate Governance
objectives for self-assessment by the Board of Directors,
as established by Bank regulations. The Corporate Secretary
submitted the 2011 performance assessments to directors,
including 6 topics: (1) Structure and characteristics of the Board;
(2) Roles and responsibilities of the Board; (3) Board meetings;
(4) Discharge of duties of the Board; (5) Relationship with
the Banks Management; (6) Self-development of directors
and executive development.
The self-assessment process is also applied to
four Board Committees - Audit, Corporate Governance,
Human Resources and Remuneration, and Risk Management.
All Board Committees conducted self-assessments in 2011,
and the assessment results have been presented to the Board
of Directors.
The Chief Executive Officer and President also undergoes
self-assessment in order to compare his actual performance with
the Banks targets and the annual business plan. The Human
Resources and Remuneration Committee is responsible for
submitting the assessment results to the Board of Directors
for consideration. The self-assessment of the Chief Executive
Officer and President are specified as part of his performance
assessment in the Board of Directors Charter. The Chairman
of the Human Resources and Remuneration Committee
then submits the Boards assessment results, together with
their opinion, to the Chief Executive Officer and President.
5.6 Remuneration to Directors and Executives
The Bank has established a set of well-defined and
transparent remuneration policies for directors. The Human
Resources and Remuneration Committee is responsible
for reviewing these policies, taking into consideration
the appropriateness of remuneration with respect to
the scope of responsibilities of each director to ensure that
the Banks remuneration is comparable to that of other
commercial banks.
Remuneration to executives is paid according to
the policies and criteria set by the Board of Directors. It is
tied directly to the performance of the Bank and the performance
of each individual. The Human Resources and Remuneration
Committee shall propose remuneration to the Board of Directors
for consideration.
The General Meeting of Shareholders No. 99, on April 7,
2011, approved director remuneration and bonuses. A director
who is also a member of other board committees shall
receive additional remuneration according to the increased
responsibilities. Details of remuneration to directors and
executives are as follows:
1. Remuneration
1) Remuneration for directors: In 2011, 16 directors
received remuneration as directors and as members
of the Advisory Directors to the Management
Committee, Audit Committee, Corporate Governance
Committee, Human Resources and Remuneration
Committee, Risk Management Committee,
and as legal adviser, together with a bonus
at the rate of 0.5 percent of the dividend payment,
totaling Baht 67,278,660.
2) Remuneration for Advisers to the Board of
Directors: totaled Baht 1,689,600.
3) Remuneration for executives:
Executives in the position of First Senior
Vice President or equivalent, totaling 30 persons,
received remuneration including salaries,
living expenses, and bonuses from the Bank,
totaling Baht 189,698,718.
Executives in the position of Executive
Vice President or equivalent and higher,
totaling 21 persons, received remuneration
including salaries, living expenses, and bonuses
from the Bank, totaling Baht 262,156,323.
In summary, executives in the position of First Senior
Vice President or equivalent and higher, totaling 51 persons,
received remuneration including salaries, living expenses,
and bonuses from the Bank, totaling Baht 451,855,041.
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Remuneration for Directors in 2011
Mr. Banyong Lamsam Received remuneration as Chairman and Advisory Director to the Management Committee,
totaling Baht 7,128,000, and a bonus of Baht 3,789,030.
Pol. Gen. Pow Sarasin Received remuneration as Vice Chairman and Advisory Director to the Management Committee,
totaling Baht 5,322,000; and as Chairman of the Corporate Governance Committee,
amounting to Baht 396,000, and a bonus of Baht 2,841,775.
Mr. Banthoon Lamsam Received remuneration as a director, totaling Baht 1,200,000, and a bonus of Baht 1,894,515.
Dr. Prasarn Trairatvorakul
(1)
Received a bonus of Baht 619,460.
Mr. Sukri Kaocharern Received remuneration as a director and Advisory Director to the Management Committee,
totaling Baht 2,400,000; as a member of the Corporate Governance Committee,
amounting to Baht 264,000; and as Chairman of the Risk Management Committee,
amounting to Baht 396,000, and a bonus of Baht 1,894,515.
M.R. Sarisdiguna Kitiyakara
(2)
Received remuneration as a director, totaling Baht 900,000; and as Chairman of the Audit Committee
amounting to Baht 594,000, and a bonus of Baht 1,894,515.
Mr. Somchai Bulsook Received remuneration as a director, totaling Baht 1,200,000; as a member of the Audit Committee
amounting to Baht 660,000; and as Chairman of the Human Resources and Remuneration Committee,
amounting to Baht 385,000, and a bonus of Baht 1,894,515.
Ms. Sujitpan Lamsam Received remuneration as a director, totaling Baht 1,200,000; and as a member of
the Risk Management Committee, amounting to Baht 264,000, and a bonus of Baht 1,894,515.
Professor Khunying Suchada Received remuneration as a director, totaling Baht 1,200,000; and as a member,
Kiranandana
(3)
and Chairperson of the Audit Committee, amounting to Baht 693,000, and a bonus of Baht 1,894,515.
Professor Dr. Yongyuth Received remuneration as a director, totaling Baht 1,200,000; as a member of the Corporate
Yuthavong
(4)
Governance Committee, amounting to Baht 264,000; and as a member of the Audit Committee,
amounting to Baht 165,000, and a bonus of Baht 1,894,515.
Dr. Abhijai Chandrasen
(5)
Received remuneration as a director and legal adviser, totaling Baht 5,160,000;
and as a member of the Human Resources and Remuneration Committee,
amounting to Baht 242,000, and a bonus of Baht 1,894,515.
Ms. Elizabeth Sam Received remuneration as a director, totaling Baht 1,200,000; and as a member of
the Audit Committee, amounting to Baht 660,000, and a bonus of Baht 1,894,515.
Dr. Schwin Dhammanungune
(6)
Received a bonus of Baht 1,504,070.
Professor Dr. Pairash Received remuneration as a director, totaling Baht 1,200,000; and as a member of
Thajchayapong the Human Resources and Remuneration Committee, amounting to Baht 264,000,
and a bonus of Baht 1,894,515.
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Corporate Governance
Mr. Hiroshi Ota Received remuneration as a director, totaling Baht 1,200,000; and as a member of
the Corporate Governance Committee amounting to Baht 264,000, and a bonus of Baht 1,894,515.
Ms. Kobkarn Wattanavrangkul
(7)
Received remuneration as a director, totaling Baht 1,100,000; and as a member of
the Human Resources and Remuneration Committee, amounting to Baht 242,000,
and a bonus of Baht 321,660.
Remarks: (1) Dr. Prasarn Trairatvorakul received a bonus from a dividend payment for the 2H10 operating results prorated by his term in office.
(2) M.R. Sarisdiguna Kitiyakara passed away on September 21, 2011.
(3) Prof. Khunying Suchada Kiranandana was appointed Chairperson of the Audit Committee on September 29, 2011.
(4) Prof. Dr. Yongyuth Yuthavong was appointed a member of the Audit Committee on September 29, 2011.
(5) Dr. Abhijai Chandrasen was appointed a member of the Human Resources and Remuneration Committee on January 27, 2011.
(6) Dr. Schwin Dhammanungune resigned from his directorship on January 1, 2011, and received a bonus from a dividend payment for the 2H10 operating results.
(7) Ms. Kobkarn Wattanavrangkul was appointed as a director and a member of the Human Resources and Remuneration Committee on January 31, 2011.
2. Other remuneration
1) Remuneration for directors: none
2) Remuneration for advisers to the Board of Directors: none
3) Remuneration for executives: In 2011, the Bank
contributed Baht 5,156,727 to the provident funds for
the Banks executives in the positions of First Senior
Vice President or equivalent, totaling 30 persons,
and Baht 6,803,890 to the provident funds for the
Banks executives in the positions of Executive Vice
President or equivalent and higher, totaling 21 persons,
making a total contribution of Baht 11,960,617 for
executives in the positions of First Senior Vice
President or equivalent and higher, totaling 51 persons.
5.7 Professional Development for Directors and Executives
To enhance the operational efficiency of the Board of
Directors, the Bank continued to implement a policy of supporting
directors, executives, and staff performing duties related to
corporate secretary, compliance, internal control, and corporate
governance, in attending seminars and training courses at
the Thai Institute of Directors (IOD), the Stock Exchange of
Thailand, and other independent institutions, as planned.
The Bank has organized orientations for new directors,
to provide them with information on their roles and responsibilities,
as well as information related to the Bank, clarifications on
legal obligations, regulations related to the directorship of listed
companies, regulations related to the Board Committees charters,
the Banks core policies, and the manual for directors of
financial institutions and securities companies, as an overall
process to promote understanding among directors about
their roles and the Banks business operations. Information on
the business operations of the Bank has also been continuously
provided in the forms of documents and presentations
in meetings. In 2011, Professor Dr. Yongyuth Yuthavong,
an independent director, participated in the Financial
Institutions Governance Program organized by the IOD.
In addition, the Human Resources and Remuneration
Committee has considered executive development and
succession plans for the positions of Chief Executive Officer,
President, and other senior executives, taking into account
different factors, e.g. the qualifications, knowledge, competencies
and experiences required for each position. The performance of
potential executives is evaluated in order to formulate individual
development plans; and rotation of responsibilities is undertaken
to ensure that they will gain greater understanding and hand-on
experience, preparing them for organization-level management.
Criteria and a list of persons qualified for these positions are
to be reviewed regularly and reported to the Board of Directors.
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DIVIDEND POLICY
The Banks Dividend Policy
In determining dividend payments, the Bank will take into
consideration its operating results as well as long-term returns
to shareholders. Dividend payments will be in accordance
with Article 32 of the Banks Articles of Association, stating
that no dividend shall be paid out of any money other than
profits. In the event that the Bank has an accumulated loss,
no dividend shall be paid.
Dividends shall be paid equally, according to the number
of shares held. Payment of dividends shall be subject to
shareholder approval. The Board of Directors may pay
shareholders an interim dividend from time to time, if there is
sufficient profit for such payments, and shall report the same
to the shareholders at the next shareholders meeting.
Dividend payments must also be in compliance
with statutory requirements, including the Bank of Thailand
Notification, Re: Classification and Provisioning of Financial
Institutions stating that if impaired assets are not written off,
or full provisioning for impaired and unimpaired assets
and contingent liabilities has not yet been set aside,
banks cannot pay dividends or other benefits to shareholders.
In addition, the Bank of Thailand Notification, Re: Accounting
Treatment of Financial Institutions states that banks may
not use unrealized profits or unrealized cashflow receivables
or gains derived from non-material liquidation of assets that
cause banks to post higher profits or lower losses than usual
for dividend payments.
The Dividend Policies of Subsidiaries
The Bank has not fixed a dividend payout ratio for
our subsidiaries. Their dividend payments shall depend on
the operating results of each company.
Dividend payments of subsidiaries to the Bank must be
made in accordance with each companys regulations on
dividend payments that must be approved by a resolution of
their General Meeting of Shareholders. Interim dividend
payments are allowed. In paying dividend, subsidiary
companies must record some profit. If there is an operating
loss, dividend payments are barred until such losses are
recovered. In addition, at least one-twentieth (1/20) of
all profits after accumulated loss must be set aside as
provisioning reserves until provisioning reserves reach
one-tenth (1/10) of a companys authorized share.
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FACTORS AFFECTING INVESTMENT DECISIONS
Legal Disputes
1. The Bank is not involved in any legal dispute
in which the Bank is a litigant or a concerning party with
any other entities, as follows;
1.1 cases that may cause any negative impact
to assets of the Bank or subsidiaries in
an amount greater than 5% of its shareholder
equity, according to the latest fiscal year-end.
1.2 cases that may have a materially adverse effect
on the Banks business operations; unable to
estimate an amount.
1.3 cases that do not originate from the ordinary
course of Banks business.
2. Pending cases in court are as follows;
There is a total of 179 pending cases in court,
originated from the ordinary course of the Banks business,
equal to the total litigated amount of approximately
Baht 7,727 million, in which the Court of First Instance
has awarded judgement in favor of the Bank. There are
47 cases that are still on trial in higher courts, with a litigated
principal of approximately Baht 6,048 million. The Banks
Management is under the opinion that all of the aforementioned
lawsuits will have no material impact on the Banks business
operations.
CORPORATE SOCIAL RESPONSIBILITY
(CSR) ACTIVITIES

257 Business Activities
266 Environment and Safety
269 Employees
274 Social Activities
281 Plans for CSR Activities in the Future
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Annual Report 2011
Corporate Social Responsibility (CSR) Activities
As a financial conglomerate operating in conformity
with the Statement of Business Conduct, as well as Corporate
Governance and Corporate Social Responsibility (CSR)
Principles, KASIKORNBANKGROUP (KGroup) aims to
become a sustainable and transparent business with sound
social responsibility. The Board of Directors has assigned
the Corporate Governance Committee to supervise CSR
activities and has approved the CSR policy, incorporating
the following mandates.
To strictly adhere to the Statement of Business Conduct,
and to participate in social development and environmental
protection
To encourage employees at all levels to strictly abide by
the Code of Conduct and CSR Principles
To launch CSR activities for the benefit of all stakeholders
To arrange workplaces with an emphasis on safety,
occupational health, environmental concerns,
and facilitation for employees and customers
To promote environmental preservation and contribution
to society
KASIKORNBANKGROUP has harmoniously integrated
CSR concept into our business plans, utilizing knowledge
gained from past CSR experience to create innovations of the
greatest benefit to both business and society. CSR activities
were ongoing throughout 2011 with focus on participation
by employees, customers and communities. KGroup CSR
activities were allocated a budget of 1-1.5 percent of annual
net profit, and CSR activity reports were submitted to the
Corporate Governance Committee and the Board of
Directors on a regular basis. CSR projects and activities
may be summarized under four headings.
Business Activities*
Business venture under the Corporate Governance
and CSR Principles has always been embraced by KGroup,
along with our firm commitment to promote and support
the development of business potential for sustainable
and continuous growth of customers in the corporate,
SME and retail segments.
A number of projects were carried out over the past year,
from knowledge sharing and advisory services to customer
networking, equipping customers with knowledge for more
effective business practices. KGroup acted as an intermediary
conveying to customers and the general public information,
knowledge, and the operating philosophies and practices
of the Bank for consistency with and in response to
the governments business promotion policies.
A Rigorous Culture of Credit
KGroup has adhered to a policy of extending only
justifiable credit. The Bank has a culture as well as policies
and regulations avoiding grants of credit to certain types of
business, including those in contravention of moral principles
and social norms, those involved with speculation for profit,
illegal activities, encroachment upon and/or negatively
* In compliance with the Core Indicators of the Global Reporting Initiatives Guidelines (GRI)
Product and Service Impact
FS 1 Policies with specific environmental and social components applied to business lines.
FS 2 Procedures for assessing screening environmental and social risk in business lines.
Profile Disclosure Description
CORPORATE SOCIAL RESPONSIBILITY (CSR) ACTIVITIES
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Corporate Social Responsibility (CSR) Activities
affecting mangrove areas and violation of environmental
legislation. Of the utmost importance, priority has been
given to the environmental credit policy, based on
the awareness on and accountability for our operations
that could affect the environment. Thus, credit approval
must conform to environmental legislation. This will lead to
sustainable development for society as a whole. KGroup
credit approval policies have been geared towards
environmental concerns in the following ways.
Beyond the viability of the business, environmental
impact assessments are a key consideration for
credit approvals.
Environmental impact assessments are strictly required
with credit applications from industries and businesses
likely to have environmental or social impacts.*
Green Concept Green Bank, Green Financing, Green Project
In keeping with the commitment to CSR, it is KGroup
policy to develop and promote environmentally-friendly
products and technologies and to inspire environmental
awareness and cooperation in preserving the earth in and
among all target groups.
* In compliance with the Core Indicators of the Global Reporting Initiatives Guidelines (GRI)
Economic Performance Indicators
EC 08 Development and impact of infrastructure investments and services provided primarily for public benefit through
commercial, in-kind, or pro bono engagement.
EC 09 Understanding and describing significant indirect economic impacts, including the extent of impacts.
Environmental Performance Indicators
EN 5 Energy saved due to conservation and efficiency improvements
EN 6 Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions
in energy requirements as a result of these Initiatives.
Profile Disclosure Description
Green Lending*
The Bank has valued alternative and renewable energy,
responding to business demand and educating customers
and the general public through the Green Bank, Green
Financing and Green Projects concept. The Bank has
provided financial consultation and financing to over 20 solar
projects and to no less than three wind projects. The Bank
has disseminated knowledge of renewable energy in
a variety of forums, such as at the Executive Dinner Talk
for Alternative Energy Business that was jointly organized
with the Stock Exchange of Thailand, and participation
in the opening of the Solar Farm Learning Center, Amphoe
Sung Noen, Nakhon Ratchasima. The Bank also developed
the K-Energy Saving Guarantee Program, providing
businesses consultation for full-cycle energy conservation
of SMEs and financing their investments in energy
management for maximum savings. This initiative should
reduce energy usage and benefit the environment nationally.
At the same time, these policies will allow businesses
to be strengthened through long-term cost savings,
in turn buoying national economy in these times of critically
high and rising energy prices.
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Annual Report 2011
Corporate Social Responsibility (CSR) Activities
K-ATM to Reduce Carbon Footprint*
The K-ATM to reduce carbon footprint project
has been continually implemented by KGroup to allow
the public to participate in preserving the global environment
through innovations that serve customer needs while
pursuing the Banks Going Green commitment for
a sustainably clean and bright world. The program includes
enhancement of energy efficient ATMs and smaller
ATM slips, cutting down resource usage and helping to
cut back global warming. Concrete results include the followings:
Power consumption has been reduced at some ATMs
by keeping the lighting on for only four hours a day
instead of the previous 12, at 872 K-Lobbies
and 299 stand-alone ATMs.
The time that ATM air conditioners are on have been
shortened from 18 to 10 hours a day, reducing power
and air conditioner usage by 61 percent, and reducing
carbon dioxide emissions from power plants, a major
source of greenhouse gasses, by as much as
6,700 tons a year.
ATM slips have been reduced from 8.0 x 11.2 to
8.0 x 8.5 centimeters, appropriate for use and less
of a burden on the environment, while all necessary
transaction data is retained. The smaller slips reduce
paper usage by about 30 percent. Customers can
also opt not to receive an ATM slip, an alternative
path to reducing paper usage.
Business Strength and Sustainability Through K SME Care
KGroup has strived to promote boundless business
sustainable growth for SMEs, recognizing them as a major
driver of the Thai economy. KBank works with allies in the
public and private sectors, including leading universities,
the Thailand Productivity Institute, the Institute for Small
and Medium Enterprise Development and the National
Science and Technology Development Agency to provide
relevant knowledge and news, aside from financial products,
to our SME customers. A survey of business needs
shows that up-to-date news and information along with
access to competent business advices are important
elements in building sustainable business in todays
environment. These are the bases of K SME Care projects.
The Training Series offers short-term business courses
with the following salient features.
Courses are not limited to Bank customers and are
offered free of charge.
* In compliance with the Core Indicators of the Global Reporting Initiatives Guidelines (GRI)
Economic Performance Indicators
EC 08 Development and impact of infrastructure investments and services provided primarily for public benefit through
commercial, in-kind, or pro bono engagement.
EC 09 Understanding and describing significant indirect economic impacts, including the extent of impacts.
Environmental Performance Indicators
EN 5 Energy saved due to conservation and efficiency improvements.
EN 6 Initiatives to provide energy-efficient or renewable energy-based products and services, and reductions
in energy requirements as a result of these Initiatives.
Profile Disclosure Description
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Annual Report 2011
Corporate Social Responsibility (CSR) Activities
The courses are intensively focused, and cover
doing business from a full range of perspectives.
Courses are continually brought up to date and tailored
to the needs of participants in each different region.
Learning takes the form of direct transfers of
knowledge and experience from experts in different
fields and from successful business persons.
Decision making skills are honed through business
simulation games.
Activities are organized so as to foster network
building among participants and also extending out
to the more than 7,000 members of K SME Care
Network Club nationwide, so that business colleagues
can share knowledge and experience.
In 2011, K SME Care offered courses in Creative
Economy to the 14
th
and 15
th
Training Series participant
groups. Classes were held in Bangkok, Chiang Mai,
Khon Kaen, Chon Buri and Phuket, and attended by more
than 1,300 participants. The most outstanding activity
of the year was the K SME Care Business Forum 2011,
in the innovative format of giving presentations simultaneously
at five different cinemas to over 2,000 participants. Five topics
were covered by renowned speakers under the general
heading of Creative Economy.
Over the five years since its inception, K SME Care
has given 15 sets of classes to over 7,000 participants
nationwide. Participants are all members of the K SME Card
Network Club, a learning society where business knowledge
and experience in supporting sustainable business growth
is shared.
K SME Academy, a Further Advancement by Sustainable
Business Plan
KASIKORNBANKGROUP and the Thammasat Business
Consulting Center (TBCC) have joined forces to develop
an intensive training course entitled K SME Academy for
the Privilege group of SME Medium Segment, under K SME
Value Plus program.
The K SME Academy program is aimed for a further
advancement of mid-sized SME customers business
via business planning comprising definitive targets and
work plans with clearer investment and financial planning
K SME Care Business Forum 2011, under the Creative Economy concept K SME Care projects to promote sustainable growth for SMEs
261
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Corporate Social Responsibility (CSR) Activities
for more systematic and efficient business undertakings.
As a result, the Bank will be able to provide relevant products
and financial services to support long-term growth of SMEs
more efficiently, The K SME Academy program has been
organized for two years with eight training classes and 222
participating SMEs.
K SME: Realize the Dream of Thai Business 2011
This year, KGroup and the College of Management
Mahidol University (CMMU), organized K SME: Realize
the Dream of Thai Business 2011, a training course
in writing business plans for start-ups, helping aspiring
and new entrepreneurs to lay solid foundations for their
new businesses. The program included a business plan
competition open to proprietors who have been in business
less than a year and students nearing completion of
their bachelors degree. CMMU shared their knowledge
through training courses and workshops, conveying
the importance of the business plan along with techniques
for creating a clear and appropriate plan for ones own
business. There were over 1,000 participants and over
300 business plans were entered in the contest. A panel
of judges was to select the best business plans nationally
and announce winners and prizes by December 15.
However the widespread flooding towards the end of
the year forced the final selection and announcement of
winners to be postponed to March 8, 2012.
K SME Care Knowledge Center: The First of its Kind
in Thailand
KASIKORNBANKGROUP has opened the K SME Care
Knowledge Center, the first of its kind in the Thai banking
business, on the second floor of Chamchuri Square Building,
to provide advisory service solutions to all SME proprietors
and those wishing to start their own businesses. Interested
persons can make an appointment to use our advisory
services.
Learning services are offered in three forms:
1. Business Intelligence: A knowledge base for SMEs;
KBank works with business partners from many
organizations to compile news and information
beneficial to SMEs. Services include SME GURU
K SME Care Knowledge Center: The First of its Kind in Thailand K SME: Realize the Dream of Thai Business 2011 program, in cooperation with
the College of Management, Mahidol University
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Corporate Social Responsibility (CSR) Activities
through which business specialists give one-on-one
consultation on such matters as brand building,
listing on the stock market, accounting and more.
The Knowledge Corner is a study zone providing
business-related books, magazines and analyses.
Online Intelligence provides internet access to
business research and information in databases
throughout the world.
2. Business Training: Seminars, training and other
activities addressing SME needs at every stage
of growth. The Start-up Business course trains
entrepreneurs for the initial stages of starting a new
business, conveying basic knowledge and inspiring
passion for business success. The Business Owner
course helps entrepreneurs to develop and expand
their businesses while maintaining stability
and sustainability. The Lifestyle course trains
business persons for work-life balance, such as
gift wrapping techniques, photography tips and the art
of persuasion in presentation.
3. Business Network: Networks are a most important
element of any successful business. K SME Care
Knowledge Center facilitates SMEs in building up
strong networks, through activities for SMEs to
meet and share experiences. SME Society brings
operators together with new trading partners through
Business Matching activities. Online Business
Matching is a networking tool available through
www.ksmecare.com.
The Bank has been working to provide online
channels giving easy access to business knowledge
and networks for all types of SME. The website
www.ksmecare.com provides centralized access to
business knowledge, including news, articles and research
from KResearch; online seminars are held and much
other information is available through the site. Entrepreneurs
identify new business opportunities with Online Business
Matching, and the K SME Premium Mall - a joint project
of KBank and Tarad.com - provides online global
trading solutions. Throughout 2011, the Bank continued
to form new alliances with various organizations,
such as Microsoft Thailand and Google Thailand,
as part of our effort to enhance our capacity to
assist SMEs.
Activities to build up strong business networks among members of K SME Care Participants in the 14
th
training series of K SME Care projects to promote
sustainable growth of SMEs
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Corporate Social Responsibility (CSR) Activities
In 2011, more than 10,000 SME entrepreneurs used
the services of the K SME Care Knowledge Center and there
were over 20,000 visitors at www.ksmecare.com on average
each month. Meanwhile, the 2012 learning program will be
redesigned as AEC Flagship Knowledge Center, emphasizing
the enhancement of SME capabilities in preparation for
the inception of ASEAN Economic Community (AEC) in 2015
KGroup hopes that all these offerings will assist our
SME customers in building solid business foundations and
provide the tools to stand firmly on their own while advancing
through the path of success, with KGroup as partner.
AEC: National Agenda for SMEs
KGroup recognizes importance of encouraging
and helping our customers to strengthen their businesses,
especially in preparation for creation of the ASEAN Economic
Community as a single market and production base in 2015.
The AEC: National Agenda for SMEs is another program
introduced by KGroup to provide knowledge and information
through the K SME Care program assisting SMEs in coping
with the direct and indirect changes that may come with
the AEC. The AEC Self Assessment Tool has been developed
to measure SME preparedness for AEC implementation.
KBank: The Bank for All
In addition to knowledge-based support to our business
and retail customers as well as general public by conveying
financial and business management skills, KGroup has
developed products and services for convenience and
accessibility, i.e.,
The Savings for Future Benefit program which
allows the self-employed and others with limited
documentation showing a steady income to use
their savings history for loan applications.
K-Personal Loan for Pensioners: personal loans for
government retirees using pension inheritance rights
as collateral.
K-Bank to Post: Funds transfers from any of the over
7,500 K-ATMs nationwide to any one of 1,200 post
offices countrywide. Jointly developed with Thailand
Post Co., Ltd. the service provides convenience to
those in outlying areas with neither bank branches
nor ATMs. The recipient is required to present only
an acknowledgement code and national ID card
number to collect the transferred funds at any post
office.
The Savings for Future Benefit program, which allows the self-employed to use
their savings history to apply for loans
AEC: National Agenda for SMEs to provide knowledge and information through
the K SME Care program assisting SMEs in coping with the inception of the ASEAN
Economic Community (AEC)
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K-WePlan
KASIKORNBANKGROUP promotes financial management
and planning among our customers and the general public.
K-WePlan provides financial advisory services helping
customers better manage their finances and achieve their
financial goals. Activities under this program include
the followings:
Disseminating financial planning knowledge and
related articles through the www.k-weplan.com
website. There are also financial news and a DIY
calculator for basic financial planning.
Developing the K-Saving Memo computer program for
recording income and expense in order to promote
savings discipline and simplify basic financial
management. Available both in CD format and online,
the program had been distributed to the general public
for three years in a row. Available at www.k-weplan.com,
over 20,000 copies were downloaded in 2011.
Giving lectures on financial management with such
topics as Smart Financial Planning and Preparing
for a Happy Retirement. Lectures were given at
various educational institutions, and other private
and public organizations such as the Institute of
Academic Development (IAD), King Mongkuts
University of Technology, Thonburi, the Ministry of
Tourism and Sports, the Si Sa Ket Chamber of
Commerce, and the Faculty of Medicine, Chiang Mai
University. There were 136 such events in 2011
attracting more than 4,000 attendees.
Providing online financial advisories on Facebook,
How to Complete your Personal Income Tax Form
and How to Prepare Yourself for a Happy Retirement,
through which KBankLive members consulted with
K-WePlan specialists. These activities were well
received, with a great number of ideas as well as
questions and answers posted.
Participating in financial expositions in Bangkok
and other provinces. For example, the Money Expo
at Chiang Mai, Songkhla and Bangkok, drawing a great
deal interest from those attending financial health
checkup and basic financial planning activities.
Giving joint support with the SET for the Young
Financial Star Competition for the fourth consecutive
year. The competition honors the best financial
planners among university students and promotes
personal financial planning among young Thais.
A computer program to promote financial management and planning for customers
and the general public is available in CD format and online.
K-WePlan promotes efficient financial management among customers.
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KGroup, in cooperation with Money & Banking magazine,
held activities promoting a greater understanding of financial
management among the general public. Lectures were given
at financial institutions, public organizations, state enterprises
and private companies. Seminars were organized for
the general public and knowledge was disseminated through
various media, including articles in Money & Banking
and financial advice given by specialists via Facebook chat.
Assistance for Flood-affected Customers and the Public
In response of the most extensive flooding in Thai history
towards the end of the year, KGroup launched a number of
financial and advisory assistance measures.
An information center providing aid to flood-hit K-Home
Loan customers for home, electrical appliance and furniture
repair and restoration. More than 8,000 technicians were
available through the cooperation of more than 200 allied
businesses.
KBank Big Cleaning by K Home Smiles Club: Over 300
managers and staff joined in cleaning and restoration
activities and cleanup kits were given to K-Home
Loan customers and to 200-plus housing projects.
Aid to business customers for rapid recovery,
including repair and restoration credit lines
for SMEs; loans guaranteed by the Small Business
Credit Guarantee Corporation (SBCG), as part our
cooperation with the public sector; extension of
loan terms by as much as 10 years; and shoring up
liquidity through suspending principal and interest
payments for up to six months.
Credit lines with effective interest rate for replacement
of destroyed machinery, extended payment periods
of up to seven years, no principal or interest payments
for up to six months and credit limit of up to
100 percent of machinery value.
A one-stop flood relief center at the K SME Care
Knowledge Center, the second floor, Chamchuri
Square, offering sales of goods and necessary supplies.
Many services were also provided, especially repair
services, at special prices to SME customers and
K SME Care Network Club members.
Acting as a center for pooling assistance and advice
from KBank allies such as the Office of Small
and Medium Enterprises Promotion (OSMEP)
and the Department of Industrial Promotion (DIP).
An information center provided aid to flood-hit K-Home Loan customers in house
rehabilitation, with the participation of more than 200 housing project allies.
KASIKORNBANKGROUP and Money and Banking magazine provided knowledge
and information in financial management for the general public.
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Organizing seminars to provide knowledge concerning
measures that will be beneficial to business
rehabilitation during the post-flooding period,
for example, corporate communications during
the flood crisis, machine repair and bookkeeping.
Coordinating with the Japan Bank for International
Cooperation (JBIC) and 19 Japanese partner banks
to help flood-stricken Japanese business customers.
Post-flooding assistance included credit limits for
business rehabilitation, workplace and machinery
repair, or financial aids if their products had been
damaged by floods. The Bank launched other
assistance measures, including KBank Recovery
Loan for SMEs, as well.
Aside from financial assistance, KGroup assessed
the damage from the flooding closely and continued our
assistance via other measures to help alleviate the hardship
of our customers and enhance rapid resumption of their
normal life and business.
Environment and Safety
Going Green Commitment
KGroup fully recognizes that safe, clean, and pleasant
environments will help allow our employees to work more
efficiently, as well as being convenient for business contact
with customers and general public. Therefore, KGroup has
adopted the occupational safety, health and environmental
programs in compliance with the standards established
by the Ministry of Labor. Those programs are also consistent
with recognized international standards. They include:
In 2011, KGroup was awarded Leadership in Energy
and Environmental Design (LEED) Gold certification by
the U.S. Green Building Council (USGBC), an environmental
organization in the United States that supports and provides
knowledge under the concept of sustainable design. The LEED
Gold certification affirms our commitment of not just building
green, but also living green, which has promoted our image
on par with other world-class organizations.
The sanitation systems installed in the buildings are
there for the health and safety of personnel working
in these buildings, and include such systems as
a two-stage air filtration system, plus air conditioning
for clean air, free from outside air pollution; lighting
systems with standardized lighting values for
comfortable eyesight; and ozone-treatment
drinking water purification systems, etc. In addition,
energy-efficient electrical appliances are used
within the buildings.
The Thailand Business Council for Sustainable Development and Thailand
Environment Institute Foundation granted a certificate of emissions reduction to
the Chaeng Watthana Building.
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Regarding KGroup concern towards the environment
in society and in communities, emergency electricity
generators are installed with exhaust systems that
filter out smoke and smells, and have noise abatement
devices to prevent disturbing nearby communities.
The highly efficient wastewater system provides
treated water to gardens and for use within the cooling
system. Therefore, apart from enabling KGroup to
significantly reduce water utility costs, the system
also helps preserve the environment.
Green Building Status of the Chaeng Watthana Building
for Environmental Sustainability
The Chaeng Watthana Building is the third building of
the Banks Main Offices that has been categorized as
a green building. It is our pride of having been recognized
as an exemplary organization in terms of energy conservation
and environmental friendliness. KGroup has promoted knowledge
on green architecture through seminars and study tours.
In addition, books, pamphlets, video presentation and website
have been launched about the Chaeng Watthana Building.
A permanent exhibition on our green buildings has also been
set up in the entrance hall to provide related knowledge
and create shared inspiration among staff for organization
development.
The Chaeng Watthana Building has been designed
and constructed in a manner consistent with LEED
standards. The buildings construction and improvements
also standards of the Thailand Energy & Environmental
Assessment Method (TEEAM), which are design
guidelines and assessment of energy-saving and
environmentally-friendly buildings.
Architecture under the green building concept involves
characteristics that are simple yet creative, outstanding,
elegant, energy-saving, and sustainable.
Exterior glass is insulated and laminated, a new
technology preventing heat from entering the building.
The glass is self-cleaning, in order to combat dust
and filth; and it is anti-reflecting, so surrounding areas
will not be disturbed by glare.
The Chaeng Watthana Buildings interior has been
designed with the concept of openness in order to
make use of natural light for interior areas, to reduce
electric light use and increase ventilation to assist
the standard air conditioning system. Thus, the entire
building is comfortably cool and consumes less energy.
To save even more energy, all of the buildings
electric lights are energy-saving LEDs.
The Bank has installed a chemical-free wastewater
treatment system equipped with direct electric
The Chaeng Watthana Buildings interior has been designed with the concept
of openness to make use of natural light and increase ventilation.
The Chaeng Watthana Building is the third building of the Banks Main Offices
that has been categorized as a green building.
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coagulation technology and ultra-efficient filters to
provide water for use within the sanitary systems,
which helps the Bank reduce water utility costs by
as much as 50 percent.
As for the landscape, additional plots of land have been
purchased for outdoor car parking, providing more
open space and green areas to the Chaeng Watthana
Building. The outdoor car parking area has been
designed in a way that helps to reduce heat on
the hard parking surface, mitigating the so-called
urban heat island effect, and to allow 80 percent of
rainwater to permeate through, preventing water from
being trapped in parking spaces.
The Bank has also reserved 166 parking spaces for
energy-efficient vehicles and bicycles, accounting
for 5 percent of the total parking space in the building.
Meanwhile, building materials such as carpet, plywood,
medium-density fiberboard (MDF), adhesives and paint
meet the requirements of Green Label and Green
Guard, and are below the volatile organic compounds
(VOC) content limit, helping to improve indoor air
quality and prevent cases of sick building syndrome.
Noise, water runoff and dust occurring during
the buildings construction were strictly controlled.
In addition, stairways have been constructed to
connect six locations within the building for easier
access to each floor, helping to reduce the use of
elevators and thus save electricity costs for the Bank.
Green Building Status of the Phahon Yothin Main Branch
Building
With the Banks Going Green commitment, the Phahon
Yothin Main Branch is also categorized as a green building.
The design focused on a concept that will upgrade staff
members quality of life in the Phahon Yothin Main Branch
and improve the interior design of the building for a modern
look in tandem with a changed work platform. In use for
more than 25 years, the Phahon Yothin Main Branch
Buildings indoor conditions are fairly good, but office devices
as well as infrastructure equipment such as air conditioners
consume too much energy due to their dated technologies.
The Bank has carried out an interior renovation of the whole
building, including new interior architecture and piping
work system, but has left the external building structure
and main infrastructure system unchanged. Inner walls have
been improved for modern, simple, and efficient function.
The design focuses on an open plan office for greater vision
of workflow continuity, while all staff can equally access
The Phahon Yothin Main Branch under renovation, including its piping work system
and floor plans, in an attempt to make the old building green in accordance
with international standards.
The Chaeng Watthana Buildings interior has been designed for energy saving
and environmental friendliness.
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external views and natural light. This will also allow the Bank
greater flexibility in adjusting the office plan in the future.
Foreseeing the significance of energy and the environment
as critical global issues, the Bank would like the project of
making the old building green to be endorsed by international
standards and deemed that LEED (Leadership in Energy
and Environmental Design), established by USGBC
(US Green Building Council), was internationally accepted
and the most suitable with this endeavor. This renovation
project has achieved a LEED Gold rating, which affirms our
commitment to energy and environmental conservation,
along with improving working conditions of our employees,
which helps to enhance the Banks image to the level
achieved by other international organizations.
Electricity-saving procedures for branches, the consistency
of the Banks environmental focus, and future projects*
Construction and renovation projects
Third residential building construction at the
KASIKORNBANK Learning Center - Bang Pakong
The building was constructed under a green building
concept with a Platinum rating and opened for use on
December 16, 2011. The USGBC is in the process
of assessing this business.
Interior refurbishment of the Bank branches Non-toxic
construction materials and furniture have been
specified for refurbishment at all branches.
Replacing T8 light bulbs with T5 bulbs The project,
implemented from 2008 to 2010, reduced carbon
dioxide by 4,415 tons per year.
Installment of energy-saving remote control systems
for air conditioners Remote control systems had been
installed in 369 branches, reduced carbon dioxide
by 5,133 tons per year.
Employees*
KGroup has adopted a human resource policy
wherein we seek to enhance job opportunities and boost
the potential of our staff toward professional excellence.
This policy is consistent with business requirements
and KGroup Customer-Centricity strategy that pave the
way for us to become an even more secure and innovative
financial institution, as well as being able to respond to
the needs of customers more effectively. This is achieved
via a number of established methods. We -
Undertake to recruit quality personnel and then
enhance their competency to suit tasks that further
their career growth.
Motivate each employee to achieve better results by
offering incentives to perform well, and encourage
them to commit themselves to our organization.
Also, we seek to enhance employee leadership skills
at every level, where appropriate.
Organize and promote an internal organizational culture
with emphasis on teamwork and customer-centricity.
Continuously promote joint efforts under the
KASIKORNBANKGROUP brand.
* In compliance with the Core Indicators of the Global Reporting Initiatives Guidelines (GRI)
Environmental Performance Indicators
EN 7 Initiatives to reduce indirect energy consumption and reductions achieved.
EN 18 Initiatives to reduce greenhouse gas emissions and reductions achieved.
Profile Disclosure Description
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Compensation and Benefits
KGroup has adhered to the philosophy regarding
compensation and benefits for better quality of life of
employees. This philosophy is based on the following
principles:
Compliance with the rule of law and justice.
Competitiveness in the job market.
Staff competencies and expertise that meet the
required tasks.
Retaining competent employees and attracting
qualified persons to work for KGroup.
Motivation, e.g., via incentives, for employees to
perform better in the work delegated to them.
Consistency with the KGroup business strategies.
Employee Benefits*
KGroup places much significance on benefits that
improve employee living standards and provide those that
have the most meaningful impact:
1. Housing
2. Healthcare
3. Retirement plans
4. Severance pay
5. Educational subsidies for their children
Additionally, we offer other benefits such as loans for
the purchase of private vehicles and computers, scholarships
and grants for education, financial stipends upon marriage
as well as other assistance, i.e., healthcare support for their
parents, spouses and children, help with home renovation,
special welfare in cases of accidental injuries, etc.
Employee Development*
KASIKORNBANKGROUP emphasizes personnel
development. Thus, various voluntary study courses are
provided to our employees to enhance their knowledge,
and expertise in consistence with KGroup strategic business
plans, especially to achieve optimal customer satisfaction.
KGroup employee study programs in 2011 included:
Creation of K-Culture:
1. Customer-Centricity
2. Professionalism
3. Innovation
4. Group-wide Teamwork
The model for K-Culture core values as devised for
KGroup encourages employee behaviors that serve as roles
models, especially when they are KGroup senior management
staff, plus incentives for devoted service. Consistent
encouragement is supplied via diverse activities and campaigns
K-Culture handbook, a constructive media to promote the organizational culture of
KGroup core values
Suksamakki House, Hua Hin, a resort provided for the benefit of KBank staff
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within KGroup. KGroup PR, including KASIKORNTV,
messages within our intranet system,
KASIKORNBANKGROUP Newsletter, in-house radio
programs, etc., are used to encourage praiseworthy values
and actions.
K-Leadership Program (K-Leaderships 11 Desired
Behaviors)
KGroup consistently pursues employee development
at all levels, including those at senior management and
supervisory levels, because they are key to building teamwork
and a positive corporate culture. KGroup supervisors are
expected to be not only competent in their jobs but also
in personnel matters by displaying fairness and appropriate
behavior in all work-related situations. Thus, we have devised
eleven elements in our behavioral guidelines as intrinsic to
K-Leadership. They are:
1. Paying attention and giving opportunities to
subordinates;
2. Setting appropriate targets;
3. Giving clear and reasonable advice;
4. Offering suitable rewards;
5. Praising appropriately;
6. Inspiring acceptance of changes;
7. Regularly monitoring staff performance;
8. Listening to, and encouraging the expression of
others views;
9. Building good relationships;
10. Assisting in problem-solving; and -
11. Creating trust.
These values are communicated via all internal media
for to all management, supervisors and staff in order to
promote desired professionalism in management and facilitate
the supervision of appropriate leadership behaviors.
The above guidelines for supervisors are presented
via a number of internal channels using short, concise and
easy-to-remember formats. For example, a song regarding
the 11 behaviors of K-Leadership is often broadcast via
our in-house radio programs and also played at appropriate
occasions. Desktop artwork depicting the 11 K-Leadership
behaviors is placed on the desks of supervisory staff at
First Vice President and higher levels, as well as on tables
in meeting rooms on all floors of our three corporate
headquarters buildings (Rat Burana, Phahon Yothin,
and Chaeng Watthana). Activities are organized for staff
where they may express their views towards intranet
campaigns, which feature easy-to-answer questions related
to KGroup leadership behavior.
KGroup systematically plans and develops staff skills
and expertise via:
KGroup personnel potentiality development program K-Leadership Training Program
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A training roadmap for all organizational job positions
throughout the country - as well as those who work
at offices in China - in order to support our branch
expansion, wherein all sites must be staffed by
personnel trained and competent to KGroup standards.
Our Management Development Program (MDP)
was enhanced in 2011 to include additional courses
for senior management study. Each Annual Training
Plan for supervisors and staff is meticulously devised
in accordance with our established overview for
training roadmaps, as well as the MDP, and is within
the budget for each department. In-house training
facilities assist supervisors in planning their staff
members curricula.
Study courses that are relevant to staff tasking
and financial institution business, e.g., such matters as
compliance in anti-money laundering law, have been
provided for employees and others to whom the
material is relevant. These courses are given in
traditional text as well as e-learning formats.
In 2011, the number of participants was 16,628
employees, or 90 percent of total employees.
All e-learning study courses are regularly updated
to keep them relevant. Employees are able to study
at anytime and anywhere via devices accessible
to online content. In 2011, in-house learning activities
were rigorously promoted, doubling the number of
employees in attendance over the previous year.
In-house study courses 263 777 14,056 (83.86%)
External study courses 381 n.a. 734 (4.38%)
e-Learning 131 n.a.** 10,983 (65.53%)
Number of Employees Attending Number of Classes Number of Topics Learning Courses in 2011
Coursework and Attendance in 2011
Remarks: ** e-Learning is a self-study program, so its number of classes cannot be counted
Labor Practices and Decent Work Performance Indicators
LA 3 Benefits for fulltime employees that are not provided to temporary or part-time employees,
by major operations.
LA 8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members,
there families, or community members regarding serious diseases.
LA 11 Programs for skills management and lifelong learning that support the continued employability of employee
and assist them in managing career ending.
Human Rights Performance Indicators
HR 3 Total hours of employee training on policies and procedures concerning aspects of human rights that
are relevant to operations, including the percentage of employee trained.
Profile Disclosure Description
* In compliance with the Core Indicators of the Global Reporting Initiatives Guidelines (GRI)
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KGroup also promotes and enhances the living standards
of KBank staff families via diverse KGroup media, including:
1. Knowledge Sharing
1.1 KASIKORNTV
Our Suk Kai Sabai Jai (healthy body and mind)
program presents content related to healthcare in a broad
range of topics. The K Style program presents interesting
and worthwhile hobbies that can be balanced between work
and leisure time. Also, our Khui Len Len Yen Wan Suk
(Leisurely Talk, Friday Evening) program is a radio and
TV talk show presented on Friday evenings, centering on
general beneficial issues related to health, sports, family,
shopping, holidays, financial management, tourism, dinning
places, etc.
1.2 Items carried on Our Lotus Notes System:
K Life Balance eMagazine is an online magazine
presenting lifestyle subject matter for our staff,
adhering to a balance between personal lives
and work, published every second and fourth Monday
of the month.
K Tips presents useful articles for work and daily life,
including physical and mental health care, financial
matters, family care, etc., issued as special editions
on various occasions including at the New Year,
Songkran, or upon events where employees need
special care, such as during outbreaks of influenza.
1.3 KBank Newsletter Kitchakan Samphan (business
relationship) - Issued every first and third Monday of
the month:
Suk Kai Di Mi Suk (Healthiness for Happiness)
is a column presenting healthcare-related issues.
Mi Di Ma Bok (Useful Tips to Share) is a column
presents good and useful contents
Sang Khon Keng Leng Khon Di (Building and
Taking Care of Competent and Good People),
which is a column presenting contents related to
the enhancement of ones potential.
1.4 In-House Radio Programs
Our in-house radio programs offer beneficial spots on
special occasions. The Khui Len Len Yen Wan Suk ((Leisure
Talk, Friday Evening) program is a radio and TV talk show
on Friday evenings. The program presents subject matter
on beneficial issues including health, sports, family, shopping,
holidays, financial management, tourism, dinning places, etc.
2. KGroupHealthy Group activities
Apart from providing knowledge via diverse in-house
media, KGroup also organizes an annual KGroupHealthy
Group program that campaigns for better healthcare among
K Life Balance eMagazine disseminated via KBank intranet system KBank newsletter, Kitchakan Samphan
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staff and positive relationships between employees and
the organization, in accordance with staff interests and
the current situation. Highly-experienced physicians have
been invited to give tips on Mental Care, Post-Flooding,
Resilience Despite Loss and other subjects of interest to
our staff. These programs are broadcast to branches
nationwide via KASIKORNTV.
Social Activities
KASIKORNBANKGROUP has continued to organize
various activities for social contribution as per our commitment
to take part in social development by giving assistance
and supporting post-crisis recovery for alleviating hardship
and loss to people. Our notable efforts included:
The 8
th
Sino-Thai Forum Project, Empowering Rural
Development: Micro-Finance, Agri-Production
and Community Organization
Her Royal Highness Princess Maha Chakri Sirindhorn
presided over the 8
th
Sino-Thai Forum project entitled,
Empowering Rural Development: Micro-Finance,
Agri-Production and Community Organization and gave
a lecture entitled, Rural Development under the His Majesty
the Kings Initiatives. Organized by KASIKORNBANKGROUP,
with cooperation of the Chaipattana Foundation and Ministry
of Agriculture of the Peoples Republic of China, this seminar
was aimed at sharing knowledge on agricultural management
and development for rural areas of Thailand and China
in the dimensions of the management of community,
enterprise and finance. Knowledge and experiences from
the seminar should be useful for participants to upgrade
their operations in a more sustainable way, thus benefiting
the overall economies and societies of the two countries
and strengthening their relationships. KASIKORNBANKGROUP
has been the sponsor and organizer of the seminar for
eight consecutive years. The event has attracted around
500 Chinese and Thai participants each year.
Projects in Honor of His Majesty the King
On the occasion of His Majesty the Kings 84
th
Birthday
Anniversary, December 5, 2011, KASIKORNBANKGROUP
invited Thais to pledge loyalty to His Majesty the King and
respond to His Majestys call for unity among Thais. Two main
activities were organized during 2011:
The Painting Contest in Honor of His Majesty the Kings 84
th
Birthday
Anniversary
The 8
th
Sino-Thai Forum Project, Empowering Rural Development: Micro-Finance,
Agri-Production and Community Organization
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Painting Contest in Honor of His Majesty the King
KASIKORNBANKGROUP and the Bangkok Art
and Culture Center jointly organized a painting contest
in honor of His Majesty the Kings 84
th
Birthday Anniversary.
Based on the concept of Happiness of the People under
the Reign of His Majesty the King, the grand prize winner
of this art competition was awarded a golden paintbrush.
The contest aimed at publicizing valuable artistic works
that promote Thai peoples realization and appreciation of
the graciousness of His Majesty the King, and the unity
expressed through living together in peace and harmony
under His Majestys reign with righteousness. Among
260 artists, with 292 artistic works in total, there were
94 award-winning paintings that were selected for display
at the exhibition.
The Kings Cup KBank Dragon Boat Championship
KASIKORNBANKGROUP, in cooperation with
the Rowing and Canoeing Association of Thailand (RCAT)
and the Royal Thai Navy, hosted the 2011 Kings Cup KBank
Dragon Boat Championship in honor of His Majesty the Kings
84
th
Birthday Anniversary. With a history going back more than
2,000 years, dragon boat racing is a traditional Thai sport that
highly values and promotes the spirit of unity. This sport also
represents peoples loyalty to His Majesty the King and
alignment with His Majestys call for unity among the Thais.
Tournaments were arranged in all regions across
the country, and the winning team of each region was invited
to join the final-round competition held on the Chao Phraya
River, in front of the KASIKORNBANK Rat Burana Main
Branch, on February 2012.
Assistance during Disasters
During 2011, KASIKORNBANKGROUP assistance mea-
sures for alleviating hardship among disaster-hit people were
as follows:
Campaign of Donation to Flood Victims in Southern
Thailand
To help flood-affected people in southern Thailand,
donations were transferred to the account of the Princess
Pa Foundation, Thai Red Cross Society. Also, K-Credit
Cardholders can use their reward points for donations.
Every 1,000 KBank Reward Points earned with K-Credit
Card spending can be converted to a 100 Baht donation.
In addition, 10,000 packs of K Excellence drinking water and
The final round of the 2011 Kings Cup KBank Dragon Boat Championship, held on
the Chao Phraya River, in front of KASIKORNBANK Rat Burana Main Branch
Her Royal Highness Princess Maha Chakri Sirindhorn presided over the award
ceremony of the painting contest held in honor of His Majesty the King,
with the grand prize of a Golden Paintbrush.
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5,000 bags of rice were donated to flood victims via offices
of the Bank.
In cooperation with the Thai PBS television channel,
KBank helped renovate flood-affected schools in southern
Thailand.
At the evacuation center of Kantharalak district,
Kantharalak, Si Sa Ket, bottles of K Excellence drinking water
were given to victims of the Thailand-Cambodia border
clashes.
Assistance to Disaster Victims Abroad
Aside from providing assistance measures for victims
at home, KBank joined hands with Old Japan Students
Association, Thailand (OJSAT), to help tsunami victims
in Japan in March 2011 by opening an account for
donations to the Tohoku Tsunami Fund. To provide
convenience and help our affected customers there,
a measure to help K-Credit Cardholders in Japan was
launched, with the offer of an additional credit line for
supporting their emergency spending. In case of insufficient
credit line, the cardholders can later ask for a temporary
increase of credit limit, with other services provided,
such as personal assistance for hotel reservations and flight
schedule checking.
K-Credit Cardholders in Japan can have a cash
advance immediately at any Visa or MasterCard ATM there.
In case of a lost PIN code, cardholders can request a new
PIN code, which will be provided within one day.
Helping Each Other in the Thai Spirit: A Helping Hand
from KGroup through the Flood Crisis
Amid massive flooding in mid - to late 2011 inundating
vast areas from the Central Region to Bangkok, and
severely impacting a large number of people, KGroup
staff joined hands to relieve hardship of flood victims,
such as donating relief packages and K Excellence drinking
water, providing free transportation and launching various
assistance measures for our customers and the general
public. In addition, a flood relief center was established,
with efforts to help rehabilitate damaged communities,
temples and schools. Post-flood handbooks providing
useful knowledge were also disseminated. In detail:
Establishment of Relief Center
Under the royal initiative and approval of HRH Princess
Maha Chakri Sirindhorn, the Kasikornthai Foundation arranged
for the establishment and operation of the Chaipattana
Foundation Aid and Restoration Center for Flood Victims
at Wat Yansangwararam Varamahavihara, Bang Lamung,
The Chaipattana Foundation Aid and Restoration Center for Flood Victims at
Wat Yansangwararam, Chon Buri.
KBank joined hands with the Old Japan Students Association, Thailand (OJSAT),
to help tsunami victims in Japan.
277
Annual Report 2011
Corporate Social Responsibility (CSR) Activities
Chon Buri. Officers were assigned to provide 24-hour
assistance and coordination at this center, which could
accommodate 600 flood victims. Food and drinking water
were supplied, as well as occupational training and other
recreational activities. In addition, an account was opened for
donations for the centers operations.
Relief Packages Helping Each Other in the Thai Spirit
KGroup employees with the volunteer spirit joined hands
in preparing more than 7,000 relief packages Helping Each
Other in the Thai Spirit, containing dry food and other
necessities. Apart from these relief packages, more than
1,000,000 bottles of drinking water and vital items such as
paper toilets and adult diapers were given to flood victims
in the severely affected areas of Sing Buri, Lop Buri,
Phra Nakhon Si Ayutthaya, etc. and Bangkok, via branch
officers and volunteer teams. KGroup also joined hands
with government agencies, such as the Royal Thai Army
and Navy, the Revenue Department and Nonthaburi City Hall,
and charitable organizations such as the Chaipattana
Foundation, to give assistance to flood-affected people for
ensuring that these packages were delivered to the widest
possible areas.
Free Transportation
KASIKORNBANKGROUP provided free transportation
for the convenience of the general public in flood-hit areas
from 8 a.m. to 6 p.m., every day, in four routes including
Phahon Yothin Road, Phet Kasem Road, Vibhavadi Rangsit
Road and Rangsit - Nakhon Nayok Road.
Free copies of Post-flood Home Renovation handbook
KASIKORNBANKGROUP offered 400,000 copies of our
Post-Flood Home Renovation handbook free to flood
victims. The handbook provides 21 rules of post-flooding
home renovation for homeowners to cope with related
problems systematically and safely. Interested persons
were able to get this free handbook at the reopened KBank
branches in flood-hit areas.
Post-flood Recovery Activities with KGroup
Big Cleaning Day
KGroup invited all employees to join hands with
volunteers and local people to clean up and rehabilitate
severely flood-affected areas, such as the shine of Chao
Phor and Chao Mae Pak Nam Pho; the area in front of
the KASIKORNBANK Thanon Sai Asia Nakhon Sawan branch;
KASIKORNBANKGROUP gave free copies of the Post-flood Home Renovation
handbook to flood-affected people.
KBank gave relief packages Helping Each Other in the Thai Spirit to flood-affected
people.
278
Annual Report 2011
Corporate Social Responsibility (CSR) Activities
the area of the market and Wong Wien Kaset Park,
Phra Nakhon Si Ayutthaya; Wat Siri Kumalaward, Bangkok;
and Wat Thasung, Uthai Thani. We joined hands with
The Mall Department Store, students of the Faculty of
Nursing, Siam University and the community near Ban Bang
Khae market to clean up the area of the Ban Bang Khae
Social Welfare Development Center for Older Persons;
and student volunteers from King Mongkuts University
of Technology Thonburi and Thammasat University,
as well as staff of TV Burapha Co., Ltd. (the Kon Kon Kon
TV program) to rehabilitate the buildings of Khok Khem
School and Temple, Amphoe Supphaya, Chai Nat.
KBank arranged KBank Big Cleaning by K Home
Smiles Club, with a cleaning team consisting of over
300 executives and staff members volunteering to help
others clean up flood-hit areas. In addition, we gave
cleaning kits to K-Home Loan customers and more than
200 housing projects.
Financial Measures to Aid Customers Hit by the Floods
Based on our assessment of customers damages
caused by the severe flooding situation, additional aid
measures were launched. For retail customers who use
K-Home Loan, the Bank reduced the monthly installment
amount and extended additional credit limit for home repairs
up to the amount of paid installment payments.
For K-Credit Card holders and users of K-Express Cash
who were unable to meet the specified debt repayment date,
they also received a waiver of late payment penalties,
and a reduced monthly installment amount. The monthly
payment amount of KLeasing customers was also reduced,
and the installment payment period was extended.
Green at Heart Project
To commemorate KASIKORNBANK 66
th
anniversary
on June 8, 2011, KASIKORNBANKGROUP organized
the Green at Heart project, including the campaign entitled,
1 Person, 1 Idea worth 8 Baht for Green Society, which
encouraged employees to share ideas and propose water
resource preservation guidelines. The Bank contributed 8 Baht
for each idea submitted. All proceeds of the project were used
for the implementation of wastewater treatment project at
Bang Namphueng Floating Market, a community by the
Chao Phraya River, Phra Pradaeng District, Samut Prakan.
The volunteer-spirit employees learned about the production
KGroup employees participated in 1 Person, 1 Idea Worth 8 Baht for
a Green Society for the implementation of a wastewater treatment project at
Bang Namphueng Floating Market, Samut Prakan.
KBank joined hands with volunteers and local people to clean up and rehabilitate
Wat Siri Kumalaward, Bangkok.
279
Annual Report 2011
Corporate Social Responsibility (CSR) Activities
of the Effective Microorganisms (EM) solution and distributed
it to shoppers at the floating market, as well as paddling
a boat together with representatives from other agencies to
pour the EM solution in the Chao Phraya River.
Other Volunteer-Spirit Activities
Coral Planting and Marine Animal Releasing Activity
at Samae San Beach, Sattahip, Chon Buri
KGroup staff participated in coral planting and releasing
rare marine animals back to the sea at Samae San
Beach, Sattahip District, Chon Buri. They also attended
a lecture on seabed preservation and background
of artificial coral reef construction, delivered by
the Director of the Marine Science and Conservation
Center.
Coral Planting at Talu Island, Bang Saphan,
Prachuap Khiri Khan
Apart from attending a lecture on seabed preservation
delivered by the staff of the Marine Science and
Conservation Center, KGroup staff also took part
in coral planting in the area around Talu Island,
Bang Saphan District, Prachuap Khiri Khan.
Creating Artificial Salt Licks and Building Dike at
Kui Buri National Park, Prachuap Khiri Khan
KGroup staff jointly created artificial salt licks for
elephants and other wildlife, as well as building dikes,
at Kui Buri National Park. They also donated equipment
and foodstuffs to officers of Kui Buri National Park
to be used in their forest preservation patrols.
Support of Volunteer Camps for Rural Development
Realizing the significance of skill and knowledge
development among students, who are the future workforce
of the nation, KGroup supported them in spending their
free time during the university holidays in doing useful
activities, which also helped them to bring their knowledge
into practice and disseminate it to benefit communities
and society, especially through the self-practice from their
field-trip. KGroup has consistently supported students in their
volunteer camp projects and any other activities that yield
public benefits, so that they can use their knowledge in
a concrete manner through rural community development.
In 2011, KGroup supported 57 volunteer camps of both private
and public universities, including the Livestock Camp to
Activities to create artificial salt licks as well as building dikes, at Kui Buri National
Park, Prachuap Khiri Khan
KGroup staff participated in coral planting and releasing rare marine animals back to
the sea at Samae San Beach, Chon Buri.
280
Annual Report 2011
Corporate Social Responsibility (CSR) Activities
Honor His Majesty the King, of the Student Club, Faculty of
Veterinary Technology, Kasetsart University; the Pharmacy
Camp to instill health reinforcement ideas to villagers in Buri
Ram by the students of Faculty of Pharmacy, Huachiew
Chalermprakiet University; the volunteer camp project for
rural development to provide legal knowledge to people
by students in the Faculty of Law, Thammasat University;
the sport camp for youth development by students of
the Faculty of Sports Science, Chulalongkorn University,
the elephant and forest preservation camp by the Save Thai
Elephant Club of Kasetsart University, etc.
KGroup Kathin Robe Presentation
KGroup organized the Royal Kathin Robe Presentation
Ceremony in 2011 at Wat Kanchanapisek Anusorn,
commonly known as Leng-Noei-Yi Two Temple. Participating
in the ceremony were KGroup executives and employees,
and the general public, who jointly made donations to
the temple and charitable organizations.
Support of Environmental and Social Activities
KGroup has persistently supported to the Kasikornthai
Foundations activities to promote education and health of
underprivileged children, such as library projects and lunch
projects. In addition, assistance has been provided to public
and private agencies working on social development,
as well as educational institutions , as per the following:
Support on Educational, Art and Cultural Aspects
The Supreme Artist Project of the Rama IX Art
Museum Foundation to honor His Majesty the King
for his great artistic talents and contributions.
A book and DVD of His Majestys painting portfolio
were prepared, as well as an exhibition held at
the Bangkok Art and Culture Center.
The International Conference on General Education
2012, entitled Roles and Experiences in Cultivating
Global Citizens, organized by the Thai General
Education Network, Chulalongkorn University,
and the Office of the Higher Education Commission
(OHEC)
KBank supported the Conservation of Koh Sichang Youth Camp, Chon Buri
arranged by the Siam Katanyu Foundation.
KGroup joined hands with our customers and the general public to organize the
Royal Kathin Robe Presentation Ceremony in 2011 at Wat Kanchanapisek Anusorn,
Nonthaburi.
281
Annual Report 2011
Corporate Social Responsibility (CSR) Activities
Bangkoks International Festival of Dance & Music
in celebration of His Majesty the Kings 7
th
cycle,
or 84
th
Birthday Anniversary
The International Conference by the Faculty of
Motion Pictures and Still Photography, Faculty of
Communication Arts, Chulalongkorn University
The 5
th
training course on The Path to Become a Writer,
arranged for youth in budget-deficient educational
institutions, under the Office of the Coordination
Committee for Cultural Promotion in Youth
The 12
th
university-level speech contest to honor
His Majesty the King, organized by the Alumni
Association of Chulalongkorn University
A seminar entitled Investment for the Future
to acquire scholarships and subsidies for Thai students
who have been accepted to further their study at
Cambridge University, the United Kingdom,
of the Cambridge Thai Foundation, under the
patronage of Her Majesty the Queen
The Sermon of the Last Great Incarnation Story of
the Buddha 2011 Project of the Buddhist Association
of Thailand
The International Symposium on Business and
Industrial Statistics (ISBIS 2012) of the Faculty of
Commerce and Accountancy, Chulalongkorn University
Support on Social and Environmental Aspects
Donation to buy medical equipment for
Phaholpolpayuhasaena Hospital, Kanchanaburi
Anti-corruption campaign projects
The Marine Animal Preservation and Breeding Project
to honor His Majesty the King, at Laem Ngop, Trat
Plan for CSR Activities in the Future
KASIKORNBANKGROUP remains determined to be
an organization that operates under the Statement of
Corporate Governance Principles along with ultimate social
responsibility, through the combination of CSR policies
in the work process and business undertaking procedure of
all departments as per international standards. All groups
of stakeholders have been taken into consideration based on
common benefits so that Thai society can step forward
with stability and sustainability.
Anti-corruption campaign project at Lumpini Park KGroup supported Sai Jai Thai Day event.
STRUCTURE

284 Organization Chart
286 Board of Directors
288 Board of Directors and Executives
300 Directorship of Directors and Executives in Subsidiaries,
Associated, and Related Companies
302 Changes in KASIKORNBANK Shares Held by Directors
and Executives in 2011
303 Management Team
308 Investments of KASIKORNBANK in Other Companies
284
Annual Report 2011
Structure
ORGANIZATION CHART
7. Retail Business
Division
1. Retail Portfolio Management
Dept. (RP.)
2. Consumer Segment Management
Dept. (SM.)
3. Database Marketing and Campaign
Management Dept. (DM.)
4. Retail Deposit and Investment Products
Management Dept. (DI.)
5. Credit Card Product Management and Marketing Dept. (CD.)
6. Unsecured Credit Product Operation Dept. (PO.)
7. Customer Relations Dept. (CU.)
8. Private Banking Dept. (PB.)
9. Consumer Sales Management Dept. (SD.)
10. Retail Business Development Dept. (BD.)
11. Housing Loan Product Management and Marketing Dept. (CL.)
12. Personal Loan Product Management and Marketing Dept. (PL.)
13. Retail Payment and Foreign Exchange Products
Management Dept. (PF.)
14. Consumer Bancassurance Business Management Dept. (BA.)
15. Retail and SME E-Business Dept. (RE.)
16. Service and Sales Network (BN.)
17. Integrated Marketing Communication Dept. (IC.)
18. Business Channel Management Dept. (BC.)
19. Sales and Service Network Development and Support Dept. (DS.)
20. Consumer Financial Advisory Dept. (CF.)
21. Affluent Wealth Management Dept. (AF.)
22. Electronic Channel and Sales and Service Network
Operation Support Dept. (EC.)

6. SME Business
Division
1. Medium SME Segment
Management Dept. (MD.)
2. Small SME and Micro Segment
Management Dept. (MC.)
3. Business Marketing
Management Dept. (MM.)
4. SME Customer Relationship
Management Dept. (SR.)
5. SME Business Network 1 (ME.)
6. SME Business Network 2 (SE.)
5. Corporate
and SME Products
Division
1. Corporate Portfolio Management
Dept. (CM.)
2. Corporate Credit Product
Management Dept. (CR.)
3. Securities Services Dept. (SS.)
4. Global Business Development
Dept. (GD.)
5. Corporate Channel Management
Dept. (CC.)
6. Cash Management Dept. (CH.)
7. International Trade Product
and Business Process
Development Dept. (PP.)
8. Corporate Business Sales
and Services Dept. (SA.)
9. International Trade and Factoring
Processing Dept. (TF.)
4. Corporate
Business Division
1. Corporate Segment
Management Dept. (SC.)
2. Multi-Corporate
Business Dept. (MB.)
3. Large Corporate Business
Dept. (CB.)
8. Capital Markets
Business Division
(No Department)
1. Corporate Strategy Dept. (CS.)
2. K-Transformation Program
1. Office of Corporate Secretary (OS.)
2. Corporate Communications
and Relations Dept. (CN.)
Corporate Secretary
Auditor
1. Corporate
Secretariat Division
2. Corporate Strategy
Management Division
284
Annual Report 2011
Structure
Annual Report 2011
Structure 285
Shareholders
Board of Directors
Advisory Directors to
the Management Committee
Management Committee
Advisers to the Board of
Directors / Legal Adviser
Corporate Governance
Committee
Human Resources
and Remuneration Committee
Audit Committee
Risk Management
Committee
11. Finance
and Control Division
12. Systems Division
13. Human Resource
Division
9. China Business
Division
1. China Business and Overseas
Office Management Dept.
(OM.)
1. Human Resource Management
Dept. (HM.)
2. Employee Relations Dept. (ER.)
3. Human Resource Development
Dept. (HD.)
1. Process Development Dept.
(PD.)
2. Information Management Dept.
(ID.)
3. Information Technology
Management Dept. (IT.)
4. Information Technology Planning
Dept. (IP.)
5. Treasury and Capital Markets
Operation Dept. (TO.)
6. Credit Processing Dept. (CT.)
7. SME Credit and Housing Loan
Approval Processing Dept. (SO.)
8. Cash and Payment Processing Dept.
(CA.)
9. Ground Building and Facilities
Management Dept. (FM.)
10. Procurement Management Dept.
(PC.)
11. IT Services Sourcing Management
and Governance Dept. (SG.)
12. IT Infrastructure Management Dept.
(IF.)
13. IT Quality Assurance and Risk
Management Dept. (IQ.)
14. IT User Service Dept. (US.)
1. Central Treasury Dept. (TS.)
2. Financial Planning Dept.
(FP.)
3. Financial Accounting
Management Dept. (FA.)
10. Enterprise Risk
Management Division
1. Integrated Risk Management
and Analytics Dept. (IM.)
2. Credit Policy and Risk
Management Dept. (CP.)
3. Credit Underwriting Dept. (UW.)
4. Legal Dept. (LG.)
5. Asset Quality Management
Dept. (AQ.)
6. Asset Quality Management
Network (AN.)
7. Retail and SME Business
Collection and Recovery
Dept. (CV.)
1. Compliance Dept. (CO.)
2. Internal Audit Dept. (IA.)
3. Risk Asset Review Dept. (RR.)
3. Compliance
and Audit Division
Effective Date: February 1, 2012
Annual Report 2011
Structure 285
286
Annual Report 2011
Structure
Mr. Banyong Lamsam
Chairman
Police General Pow Sarasin
Vice Chairman
BOARD OF DIRECTORS
Annual Report 2011
Structure
Dr. Abhijai Chandrasen
Legal Adviser
Ms. Tida Samalapa
Corporate Secretary
Assistant Secretary to the Board
of Directors
Dr. Adit Laixuthai
Ms. Arasa Ampornpong
Ms. Prayoonsri Katanyutanon
3
6
9
4
7
10
12
5
8
11
13
Directors
3. Mr. Banthoon Lamsam
4. Mr. Sukri Kaocharern
5. Mr. Somchai Bulsook
6. Ms. Sujitpan Lamsam
7. Professor Khunying
Suchada Kiranandana
8. Professor Dr. Yongyuth Yuthavong
9. Dr. Abhijai Chandrasen
10. Ms. Elizabeth Sam
11. Professor Dr. Pairash Thajchayapong
12. Mr. Hiroshi Ota
13. Ms. Kobkarn Wattanavrangkul
287
288
Annual Report 2011
Structure
1. Mr. Banyong Lamsam
Chairman of the Board of Directors
Advisory Director to the Management Committee
(Authorized Signature)
Age 78
Education
Bachelors Degree (Business Administration - Banking
and Finance), University of New Mexico, U.S.A.
Honorary Doctorate Degree in Economics,
Ramkhamhaeng University
Honorary Doctorate Degree in Economics,
Chiangmai University
Training Program
Advanced Management Program, Harvard Business School, U.S.A.
Banking Program, Institute of Bankers, London, U.K.
Director Accreditation Program (DAP),
Thai Institute of Directors Association
Experience Over Past 5 Years
1992 - Present Chairman of the Board of Directors,
KASIKORNBANK PUBLIC COMPANY LIMITED
2000 - Present Advisory Director to the Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
1992 - 2008 Director, Com-Link Company Limited
Directorship in Other Companies
1991 - Present Chairman, Dole Thailand Limited
Family Relationship
Cousin of Ms. Sujitpan Lamsam
Uncle of Mr. Banthoon Lamsam and Mr. Krisada Lamsam
2. Police General Pow Sarasin
Vice Chairman
Advisory Director to the Management Committee
Chairman of the Corporate Governance Committee
(Authorized Signature)
Age 82
Education
Bachelors Degree (Chemistry), Johns Hopkins University, U.S.A.
Bachelors Degree (Criminology), University of California, U.S.A.
Honorary Doctorate Degree in Political Science,
Ramkhamhaeng University
Training Program
Director Accreditation Program (DAP),
Thai Institute of Directors Association
Experience Over Past 5 Years
1992 - Present Vice Chairman,
KASIKORNBANK PUBLIC COMPANY LIMITED
2000 - Present Advisory Director to the Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2002 - Present Chairman of the Corporate Governance Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2002 - 2008 Director, Quality Houses Public Company Limited
2002 - 2007 Director,
Siam Food Products Public Company Limited
1994 - 2010 Honorary Chairman, Independent Director,
Chairman of the Audit Committee,
and Chairman of the Remuneration
and Nominating Committee,
Charoen Pokphand Foods Public Company Limited
Directorship in Other Companies
2010 - Present Vice Chairman, Independent Director,
Chairman of the Audit Committee,
and Chairman of the Remuneration
and Nominating Committee,
Charoen Pokphand Foods Public Company Limited
2008 - Present Chairman, Quality Houses Public Company Limited
1993 - Present Chairman, Mitsubishi Elevator Asia Company Limited
Family Relationship None
3. Mr. Banthoon Lamsam
Director
Chief Executive Officer and President
Member of the Risk Management Committee
(Authorized Signature)
Age 59
Education
Masters Degree (Business Administration),
Harvard University, U.S.A.
Bachelors Degree (Chemical Engineering),
Princeton University, U.S.A.
Honorary Doctorate Degree in Business Administration,
Prince of Songkla University
Honorary Doctorate Degree in Business Administration,
Kasetsart University
Honorary Doctorate Degree in Business Administration,
University of the Thai Chamber of Commerce
Honorary Doctorate Degree in Business Administration
(Management), Sripatum University
Honorary Doctorate Degree in Business Administration
(Banking and Finance), Chulalongkorn University
Honorary Doctorate Degree in Business Administration,
Thammasat University
Honorary Doctorate Degree in Business Administration
(Financial Management), Mahasarakham University
BOARD OF DIRECTORS AND EXECUTIVES
Annual Report 2011
Structure
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2010 - Present Chief Executive Officer and President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2010 - Present Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2004 - 2010 Chief Executive Officer,
KASIKORNBANK PUBLIC COMPANY LIMITED
2003 - 2010 Chairman of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
1999 - 2007 Chairman,
KASIKORN RESEARCH CENTER
COMPANY LIMITED
Directorship in Other Companies
2010 - Present Vice Chairman,
Muangthai Group Holding Company Limited
2009 - Present Director,
PUKHA HOLDINGS COMPANY LIMITED
2009 - Present Director, PUKHA REALTY COMPANY LIMITED
2009 - Present Director, PUKHA GO COMPANY LIMITED
2009 - Present Director,
PUKHA NANFA HOTEL COMPANY LIMITED
1997 - Present Director, Santikaset Company Limited
Family Relationship
Nephew of Mr. Banyong Lamsam and Ms. Sujitpan Lamsam
Cousin of Mr. Krisada Lamsam
4. Mr. Sukri Kaocharern
Director
Advisory Director to the Management Committee
Chairman of the Risk Management Committee
Member of the Corporate Governance Committee
(Authorized Signature)
Age 75
Education
Masters Degree (Accounting), Southern Illinois University, U.S.A.
Bachelors Degree (Accounting), Thammasat University
Honorary Doctorate Degree in Accounting, Thammasat University
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Director Accreditation Program (DAP),
Thai Institute of Directors Association
Audit Committee Program, Thai Institute of Directors Association
Certificate in Senior Executive Program, Capital Market Academy
Experience Over Past 5 Years
1981 - Present Director,
KASIKORNBANK PUBLIC COMPANY LIMITED
2000 - Present Advisory Director to the Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2010 - Present Chairman of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2002 - Present Member of the Corporate Governance Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2004 - 2010 Chairman,
Indorama Polymers Public Company Limited
2003 - 2007 Commission Member Qualified
and Experienced in Commerce,
Agricultural Futures Trading Commission
2000 - 2006 Committee Member,
Performance Agreement Committee,
State Enterprise Policy Office
Directorship in Other Companies
2007 - Present Vice Chairman and Chairman of the Audit
Committee, Jutha Maritime Public Company Limited
2002 - Present Director, Petform (Thailand) Company Limited
2002 - Present Director, Yip In Tsoi & Jacks Company Limited
1979 - Present Chairman,
Thai Castor Oil Industries Company Limited
Family Relationship None
5. Mr. Somchai Bulsook
Independent Director
Chairman of the Human Resources and Remuneration Committee
Member of the Audit Committee
Age 69
Education
Bachelors Degree (Business Administration),
Menlo School of Business, U.S.A.
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Experience Over Past 5 Years
1993 - Present Director,
KASIKORNBANK PUBLIC COMPANY LIMITED
Jan. 2011 - Present Chairman of the Human Resources
and Remuneration Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
1998 - Present Member of the Audit Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
289
290
Annual Report 2011
Structure
2009 - Jan. 2011 Member of the Human Resources
and Remuneration Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
1996 - Oct. 2011 President and Chief Executive Officer,
Serm Suk Public Company Limited
1992 - Mar. 2011 Director, Bangkok Glass Industry Company Limited
Directorship in Other Companies
Oct. 2011 - Present Chairman of Executive Committee
and Chief Executive Officer,
Serm Suk Public Company Limited
2009 - Present Independent Director, Royal Orchid Hotel
(Thailand) Public Company Limited
2006 - Present Chairman, Serm Suk Holdings Company Limited
2003 - Present Director, Sheraton Royal Orchid Company Limited
2003 - Present Director,
Thai Royal Orchid Real Estate Company Limited
2002 - Present Chairman, Petform (Thailand) Company Limited
1997 - Present Chairman, Serm Suk Beverage Company Limited
1995 - Present Director, Ngow Hock Company Limited
1995 - Present Director, Ngow Hock Agency Company Limited
1995 - Present Director, Panjamitr Holding Company Limited
Family Relationship None
6. Ms. Sujitpan Lamsam
Director
Member of the Risk Management Committee
(Authorized Signature)
Age 53
Education
Masters Degree (Honors) (Economics), Cambridge University, U.K.
Masters Degree (Management),
Massachusetts Institute of Technology, U.S.A.
Bachelors Degree (Honors) (Economics),
Cambridge University, U.K.
Training Program
Director Accreditation Program (DAP),
Thai Institute of Directors Association
Experience Over Past 5 Years
1999 - Present Director,
KASIKORNBANK PUBLIC COMPANY LIMITED
2004 - Present Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2004 - 2008 Director, Phatra Insurance Public Company Limited
2000 - 2009 Chairman,
Phethai Asset Management Company Limited
2000 - 2008 Director,
Muang Thai Life Assurance Company Limited
Directorship in Other Companies
2009 - Present Director,
Muangthai Group Holding Company Limited
2009 - Present Director,
MUANGTHAI HOLDING COMPANY LIMITED
2008 - Present Director and Chairman of the Executive Committee,
Muang Thai Insurance Public Company Limited
2008 - Present Director and Chairman of the Executive Committee,
Muang Thai Life Assurance Company Limited
Family Relationship
Cousin of Mr. Banyong Lamsam
Aunt of Mr. Banthoon Lamsam and Mr. Krisada Lamsam
7. Professor Khunying Suchada Kiranandana
Independent Director
Chairman of the Audit Committee
Age 66
Education
Ph.D. (Statistics), Harvard University, U.S.A.
Masters Degree (Statistics), Harvard University, U.S.A.
Bachelors Degree (First Class Honors) (Commerce),
Chulalongkorn University
Honorary Doctorate Degree in Business Administration,
Chulalongkorn University
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2000 - Present Director,
KASIKORNBANK PUBLIC COMPANY LIMITED
Sep. 2011 - Present Chairman of the Audit Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - Dec. 2011 Member of the Audit Committee,
Serm Suk Public Company Limited
2006 - 2008 Member of the National Legislative Assembly
2004 - 2008 President, Chulalongkorn University
2000 - Sep. 2011 Member of the Audit Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
1997 - 2011 President, Thai Statistical Association
Directorship in Other Companies
Dec. 2011 - Present Chairman of the Audit Committee,
Serm Suk Public Company Limited
2008 - Present Director, Serm Suk Public Company Limited
Family Relationship None
Annual Report 2011
Structure
8. Professor Dr. Yongyuth Yuthavong
Independent Director
Member of the Corporate Governance Committee
Member of the Audit Committee
Age 67
Education
D.Phil. (Organic Chemistry), University of Oxford, U.K.
Bachelors Degree (First Class Honors) (Chemistry),
University of London, U.K.
Honorary Doctorate Degree in Science (Biochemistry),
Prince of Songkla University
Honorary Doctorate Degree in Science (Biochemistry),
Mahidol University
Honorary Doctorate Degree in Science (Chemistry),
Suranaree University of Technology
Honorary Doctorate Degree in Science (Biochemistry),
Thammasat University
Training Program
Director Accreditation Program (DAP),
Thai Institute of Directors Association
Financial Institutions Governance Program,
Thai Institute of Directors Association
Experience Over Past 5 Years
2008 - Present Director,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - Present Member of the Corporate Governance Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
Sep. 2011 - Present Member of the Audit Committee
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - Present Senior Researcher, National Science
and Technology Development Agency
1984 - Present Member of the Council of Trustee
and the Board of Directors,
Thailand Development Research Institute
2006 - 2008 Minister, Ministry of Science and Technology
Directorship in Other Companies None
Family Relationship None
9. Dr. Abhijai Chandrasen
Director and Legal Adviser
Advisory Director to the Management Committee
Member of the Human Resources and Remuneration Committee
(Authorized Signature)
Age 63
Education
Docteur en Droit (Honors), Paris University (Sorbonne), France
Barrister-at-Law, Thailand
Bachelors Degree (Honors) (Law), Chulalongkorn University
Training Program
Director Accreditation Program (DAP),
Thai Institute of Directors Association
Finance for Non-Finance Director,
Thai Institute of Directors Association
Role of Compensation Committee,
Thai Institute of Directors Association
Audit Committee Program, Thai Institute of Directors Association
Developing Corporate Governance Policy,
Thai Institute of Directors Association
Experience Over Past 5 Years
2000 - Present Director and Legal Adviser,
KASIKORNBANK PUBLIC COMPANY LIMITED
2000 - Present Advisory Director to the Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
Jan. 2011 - Present Member of the Human Resources
and Remuneration Committee
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - Present Eminent Director,
The National Commission on the Elderly,
Office of the Prime Minister
1994 - Present Legal Adviser, The Chaipattana Foundation
2000 - 2008 Chairman, Punyariddhi Law Office Company Limited
Directorship in Other Companies
2005 - Present Director, Siam Motors Company Limited
2003 - Present Audit Committee Member and Chairman of
the Human Resources and Remuneration Committee,
Sammakorn Public Company Limited
1994 - Present Director, Sammakorn Public Company Limited
Family Relationship None
10. Ms. Elizabeth Sam
Independent Director
Member of the Audit Committee
Age 73
Education
Bachelors Degree (Honors) (Economics),
University of Singapore, Singapore
Training Program
Director Accreditation Program (DAP),
Thai Institute of Directors Association
291
292
Annual Report 2011
Structure
Experience Over Past 5 Years
2001 - Present Director,
KASIKORNBANK PUBLIC COMPANY LIMITED
2001 - Present Member of the Audit Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
2008 - Present Independent Director,
Straits Trading Company Limited
2004 - Present Independent Director,
Banyan Tree Holdings Limited
2000 - Present Independent Director, Boardroom Limited
Family Relationship None
11. Professor Dr. Pairash Thajchayapong
Independent Director
Member of the Human Resources and Remuneration Committee
Age 67
Education
Ph.D. (Computer and Electronics), Cambridge University, U.K.
Bachelors Degree (First Class Honors) (Electrical and Electronics
Engineering), Imperial College of Science and Technology,
University of London, U.K.
Honorary Doctorate Degree in Engineering, Tokai University, Japan
Honorary Doctorate Degree in Information Technology,
King Mongkuts Institute of Technology Ladkrabang
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Director Accreditation Program (DAP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2007 - Present Director,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - Present Member of the Human Resources
and Remuneration Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2005 - Present Specialist and Senior Advisor, National Science
and Technology Development Agency
2004 - Present Chairman, National Nanotechnology Center
2000 - Present Chairman, National Electronics and Computer
Technology Center
1995 - Present Assistant Director, IT Project Under the Initiative
of H.R.H. Princess Maha Chakri Sirindhorn
1989 - Present Assistant Director for Engineering and Computer,
Chulabhorn Research Institute
Directorship in Other Companies
2006 - Present Director, Kluen Panya Company Limited
1995 - Present Chairman, Internet Thailand Public Company Limited
Family Relationship None
12. Mr. Hiroshi Ota
Independent Director
Member of the Corporate Governance Committee
Age 75
Education
Masters Degree (International Relations),
The Fletcher School of Law and Diplomacy, Tufts University, U.S.A.
Bachelors Degree (Liberal Arts - American Studies),
The University of Tokyo, Japan
Training Program
Director Accreditation Program (DAP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2009 - Present Director,
KASIKORNBANK PUBLIC COMPANY LIMITED
2009 - Present Member of the Corporate Governance Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2010 - Present Auditor, Riei Company Limited
2002 - Present Vice President, The Okazaki Institute, Japan
2007 - 2010 Advisor, Riei Company Limited
2004 - 2009 Advisor, The Federation of Electric Power
Companies of Japan
2000 - 2007 Advisor, Mitsubishi Heavy Industries Limited
Directorship in Other Companies None
Family Relationship None
13. Ms. Kobkarn Wattanavrangkul
Independent Director
Member of the Human Resources and Remuneration Committee
Age 51
Education
Bachelors Degree (Architecture),
Rhode Island School of Design, U.S.A.
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
The Role of the Chairman Program,
Thai Institute of Directors Association
Experience Over Past 5 Years
Jan. 2011 - Present Director,
KASIKORNBANK PUBLIC COMPANY LIMITED
Annual Report 2011
Structure
Jan. 2011 - Present Member of the Human Resources
and Remuneration Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
2010 - Present Director, Control Component Company Limited
2010 - Present Director, Vichaiyut Company Limited
2008 - Present Director, B.Grimm BIP Power Limited
2004 - Present Chairperson,
Toshiba Thailand Company Limited
2004 - Present Chairperson,
Thai Toshiba Electric Industries Company Limited
2004 - Present Chairperson,
Thai Toshiba Lighting Company Limited
2004 - Present Chairperson,
Thai Toshiba Fluorescent Lamp Company Limited
2004 - Present Chairperson,
Bangkadi Industrial Park Company Limited
2004 - Present Executive Director,
Mitkorn Development Company Limited
2001 - Present Director, Toshiba Lighting Components (Thailand)
Company Limited
2001 - Present Director,
Superlite N.K.S. Holding Company Limited
1999 - Present Director, Thai Electric Industries Company Limited
1991 - Present Director, Nikornkij and Sons Company Limited
1990 - Present Director, B.I.P.-1990 Company Limited
1989 - Present Director, T.T.H. Company Limited

14. Mr. Somkiat Sirichatchai
Senior Executive Vice President
Resource Domain Coordinator
Member of the Risk Management Committee
Age 47
Education
Masters Degree (Business Administration),
University of Pennsylvania (Wharton), U.S.A.
Training Program
Director Accreditation Program (DAP),
Thai Institute of Directors Association
Role of Compensation Committee,
Thai Institute of Directors Association
Experience Over Past 5 Years
2010 - Present Senior Executive Vice President
KASIKORNBANK PUBLIC COMPANY LIMITED
2010 - Present Member of the Risk Management Committee
KASIKORNBANK PUBLIC COMPANY LIMITED
2009 - 2010 Chairman,
PROGRESS SOFTWARE COMPANY LIMITED
2009 - 2010 Chairman,
PROGRESS SERVICE COMPANY LIMITED
2008 - 2010 Chairman,
PROGRESS PLUS COMPANY LIMITED
2006 - 2010 Chairman,
PROGRESS FACILITIES MANAGEMENT
COMPANY LIMITED
2005 - 2010 Chairman,
PROGRESS MANAGEMENT COMPANY LIMITED
2005 - 2010 Chairman,
PROGRESS LAND AND BUILDINGS
COMPANY LIMITED
2005 - 2010 Chairman,
PROGRESS STORAGE COMPANY LIMITED
2005 - 2010 Chairman, PROGRESS H R COMPANY LIMITED
2005 - 2010 Chairman,
PROGRESS APPRAISAL COMPANY LIMITED
2005 - 2010 Chairman,
PROGRESS SERVICE SUPPORT
COMPANY LIMITED
2005 - 2010 Chairman,
PROGRESS COLLECTION COMPANY LIMITED
2005 - 2010 Chairman,
PROGRESS TRAINING COMPANY LIMITED
2005 - 2010 Secretary to the Human Resources
and Remuneration Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2004 - 2010 Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Chairman,
KASIKORN ASSET MANAGEMENT COMPANY LIMITED
Director, Muangthai Group Holding Company Limited
Director, Muang Thai Life Assurance Company Limited
Family Relationship None
15. Mr. Predee Daochai
Senior Executive Vice President
Risk Domain Coordinator
Member of the Risk Management Committee
Age 53
293
294
Annual Report 2011
Structure
Education
Masters Degree (Comparative Law),
University of Illinois at Urbana, U.S.A.
Barrister-at-Law, Thailand
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2010 - Present Senior Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2003 - Present Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - 2010 Director,
Phethai Asset Management Company Limited
2008 Director,
KASIKORN LEASING COMPANY LIMITED
2004 - 2010 Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Director, Muangthai Group Holding Company Limited
Director, Muang Thai Life Assurance Company Limited
Family Relationship None
16. Mr. Teeranun Srihong
Senior Executive Vice President
Infrastructure Domain Coordinator
Member of the Risk Management Committee
Age 46
Education
Masters Degree (Business Administration),
University of Michigan - Ann Arbor, U.S.A.
Training Program
Director Accreditation Program (DAP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2010 - Present Senior Executive Vice President
KASIKORNBANK PUBLIC COMPANY LIMITED
2003 - Present Member of the Risk Management Committee
KASIKORNBANK PUBLIC COMPANY LIMITED
2009 - Feb. 2011 Director, Thai Digital ID Company Limited
2006 - 2010 Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2010 Director,
PROGRESS SOFTWARE COMPANY LIMITED
2005 - Jan. 2011 Director, Processing Center Company Limited
Directorship in Other Companies None
Family Relationship None
17. Mr. Krisada Lamsam
Senior Executive Vice President
Business Domain Coordinator
Member of the Risk Management Committee
Age 47
Education
Masters Degree (Education Foundation),
Oregon State University, U.S.A.
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2010 - Present Senior Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2004 - Present Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2009 - Aug. 2011 Executive Chairman,
KASIKORN LEASING COMPANY LIMITED
2006 - 2010 Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Chairman, KASIKORN LEASING COMPANY LIMITED
Vice Chairman, Muang Thai Life Assurance Company Limited
Director, Thaveepramoth Company Limited
Director, Pruetthada Company Limited
Family Relationship
Nephew of Mr. Banyong Lamsam and Ms. Sujitpan Lamsam
Cousin of Mr. Banthoon Lamsam
18. Mr. Pakorn Partanapat
Executive Vice President
Retail Business Division Head*
Age 46
Education
Masters Degree (Business Administration),
Columbia Business School, U.S.A.
Experience Over Past 5 Years
2008 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - Dec. 2011 Director,
Muang Thai Insurance Public Company Limited
2008 - 2010 Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2008 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
Annual Report 2011
Structure
Directorship in Other Companies
Director,
KASIKORN FACTORY AND EQUIPMENT COMPANY LIMITED
Director, Thanyathanathavee Company Limited
Director, Thanyanithiwattana Company Limited
Director, KHAO KLA Venture Capital Management Company Limited
Director, Muangthai Group Holding Company Limited
Director, Muang Thai Life Assurance Company Limited
Family Relationship None
* Effective on January 1, 2012
19. Mr. Thiti Tantikulanan
Capital Markets Business Division Head*
Member of the Risk Management Committee
Age 42
Education
Bachelors Degree (Business Administration),
University of Washington, U.S.A.
Experience Over Past 5 Years
2008 - Present Capital Markets Business Division Head,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - Present Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2010 Director, Thai Bond Market Association
2006 - 2008 Capital Markets Business Head,
KASIKORNBANK PUBLIC COMPANY LIMITED
2003 - 2006 Head of Trading, HSBC (Thailand)
Directorship in Other Companies None
Family Relationship None
* This position is equivalent to Executive Vice President
20. Mr. Surasak Dudsdeemaytha
Executive Vice President
Human Resource Division Head
Age 46
Education
Masters Degree (Business Administration),
Sasin Graduate Institute of Business Administration
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2010 - Present Secretary to the Human Resources
and Remuneration Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2010 Secretary to the Audit Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2003 - 2009 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Director, KASIKORN ASSET MANAGEMENT COMPANY LIMITED
Chairman, PROGRESS SOFTWARE COMPANY LIMITED
Chairman, PROGRESS SERVICE COMPANY LIMITED
Chairman, PROGRESS PLUS COMPANY LIMITED
Chairman,
PROGRESS FACILITIES MANAGEMENT COMPANY LIMITED
Chairman, PROGRESS MANAGEMENT COMPANY LIMITED
Chairman, PROGRESS LAND AND BUILDINGS COMPANY LIMITED
Chairman, PROGRESS STORAGE COMPANY LIMITED
Chairman, PROGRESS H R COMPANY LIMITED
Chairman, PROGRESS APPRAISAL COMPANY LIMITED
Chairman, PROGRESS SERVICE SUPPORT COMPANY LIMITED
Chairman, PROGRESS COLLECTION COMPANY LIMITED
Chairman, PROGRESS TRAINING COMPANY LIMITED
Chairman,
PROGRESS MULTI INSURANCE BROKER COMPANY LIMITED
Family Relationship None
21. Mr. Prasopsuk Damrongchietanon
Executive Vice President
Corporate Strategy Management Division Head
Age 49
Education
Masters Degree (Business Administration - Finance and Marketing),
University of Rochester, U.S.A.
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2005 - 2008 Director,
KASIKORN LEASING COMPANY LIMITED
2005 - 2006 Director,
KASIKORN FACTORING COMPANY LIMITED
2003 - 2009 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Director, KASIKORN RESEARCH CENTER COMPANY LIMITED
Director, KASIKORN SECURITIES PUBLIC COMPANY LIMITED
Director, Thanyathanathavee Company Limited
Director, Thanyathamrongkij Company Limited
295
296
Annual Report 2011
Structure
Director, Thanyanithiwattana Company Limited
Director, Muangthai Group Holding Company Limited
Family Relationship None
22. Ms. Kattiya Indaravijaya
Executive Vice President
Finance and Control Division Head and Chief Financial Officer
Member of the Risk Management Committee
Age 46
Education
Masters Degree (Business Administration - Finance and Investment),
The University of Texas at Austin, U.S.A.
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2010 - Present Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2005 - 2009 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Director, KASIKORN LEASING COMPANY LIMITED
Family Relationship None
23. Dr. Adit Laixuthai
Executive Vice President
Corporate Secretariat Division Head
Age 47
Education
Ph.D. (Public Health Sciences - Health Economics),
University of Illinois, U.S.A.
Training Program
Director Certification Program (DCP - Diploma),
Thai Institute of Directors Association
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2000 - Present Assistant Secretary to the Board of Directors,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - Present Secretary to the Corporate Governance Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
1999 - Present Chief Investor Relations Officer,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2009 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies None
Family Relationship None
24. Mr. Songpol Chevapanyaroj
Executive Vice President
Corporate and SME Products Division Head
Member of the Risk Management Committee
Age 39
Education
Masters Degree (Business Administration - Finance),
Case Western Reserve University, U.S.A.
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - Present Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2009 - 2010 Director, KASIKORN LEASING COMPANY LIMITED
2008 - 2009 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2007 Capital Markets Business Head,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Director, KASIKORN ASSET MANAGEMENT COMPANY LIMITED
Family Relationship None
25. Mr. Vasin Vanichvoranun
Executive Vice President
Corporate Business Division Head
Age 45
Education
Masters Degree (Business Administration - Financial and Marketing),
Sasin Graduate Institute of Business Administration
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - 2009 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2007 Senior Vice President,
Multi-Corporate Business Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Director, KASIKORN SECURITIES PUBLIC COMPANY LIMITED
Family Relationship None
26. Mr. Wirawat Panthawangkun
Executive Vice President
Enterprise Risk Management Division Head
Member of the Risk Management Committee
Age 39
Annual Report 2011
Structure
Education
Masters Degree (Business Administration - Financial Engineering),
Sloan School of Management,
Massachusetts Institute of Technology, U.S.A.
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2010 - Present Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - 2009 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2007 Senior Vice President,
Business Channel Management Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Director, KASIKORN SECURITIES PUBLIC COMPANY LIMITED
Director, Thanyathanathavee Company Limited
Director, Thanyathamrongkij Company Limited
Family Relationship None
27. Mr. Krit Jitjang
Executive Vice President
Compliance and Audit Division Head
Age 40
Education
Masters Degree (Business Administration), Sloan School of
Management, Massachusetts Institute of Technology, U.S.A.
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2010 - Present Secretary to the Audit Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2010 Director, KASIKORN SECURITIES
PUBLIC COMPANY LIMITED
2009 - 2010 Director,
Muangthai Group Holding Company Limited
2009 - 2010 Director,
Muang Thai Life Assurance Company Limited
2008 - 2010 Member and Secretary to
the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - 2010 Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - 2009 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2007 Senior Vice President,
Internal Risk Management Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies None
Family Relationship None
28. Mr. Somkid Jiranuntarat
Executive Vice President
Systems Division Head
Age 51
Education
Masters Degree (Management),
Sasin Graduate Institute of Business Administration
Masters Degree (Computer Science),
Oregon State University, U.S.A.
Training Program
Director Certification Program (DCP),
Thai Institute of Directors Association
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2009 - 2010 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2002 - 2009 Executive Vice President, United Overseas
Bank (Thai) Public Company Limited
Directorship in Other Companies
Director, PROGRESS SOFTWARE COMPANY LIMITED
Family Relationship None
29. Mr. Pipit Aneaknithi
Executive Vice President
China Business Division Head
Age 44
Education
Masters Degree (Business Administration),
University of Brighton, U.K.
Masters Degree (Business Administration), FH. Pforzheim, Germany
297
298
Annual Report 2011
Structure
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - 2010 Director,
KASIKORN RESEARCH COMPANY LIMITED
2008 - 2009 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2010 Director, KASIKORN SECURITIES
PUBLIC COMPANY LIMITED
2006 - 2007 Senior Vice President,
Consumer Segment Management Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies None
Family Relationship None
30. Mr. Patchara Samalapa
Executive Vice President*
SME Business Division Head
Age 40
Education
Masters Degree (Business Administration),
Massachusetts Institute of Technology, U.S.A.
Experience Over Past 5 Years
Jan. 2012 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2010 - Dec. 2011 Managing Director,
KASIKORN ASSET MANAGEMENT
COMPANY LIMITED
2009 - 2010 Executive Vice President,
KASIKORN ASSET MANAGEMENT
COMPANY LIMITED
1999 - 2009 Senior Principal,
Merrill Lynch & Co., Inc., Australia & Thailand
Directorship in Other Companies
Director, KASIKORN ASSET MANAGEMENT COMPANY LIMITED
Family Relationship None
* Effective on January 1, 2012
31. Mr. Ampol Polohakul
Executive Vice President
Age 46
Education
Masters Degree (Business Administration),
University of Michigan - Ann Arbor, U.S.A.
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2011 Director, KASIKORN LEASING COMPANY LIMITED
2009 - 2010 Director, National ITMX Company Limited
2008 - 2010 Director, KASIKORN ASSET MANAGEMENT
COMPANY LIMITED
2008 - 2010 Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - Sep. 2011 Director, PROGRESS SERVICE SUPPORT
COMPANY LIMITED
2001 - 2009 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Executive Chairman,
KASIKORN ASSET MANAGEMENT COMPANY LIMITED
Director, Sahakij Aluminium Company Limited
Family Relationship None
32. Dr. Pipatpong Poshyanonda
Executive Vice President
Age 43
Education
Ph.D. (Engineering Management),
University of Missouri-Rolla, U.S.A.
Experience Over Past 5 Years
2010 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2005 - 2010 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Director, PROGRESS SOFTWARE COMPANY LIMITED
Director, Thai Digital ID Company Limited
Family Relationship None
33. Mr. Chatchai Payuhanaveechai
Executive Vice President*
Age 51
Education
Masters Degree (Business Administration), Chulalongkorn University
Experience Over Past 5 Years
Jan. 2012 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - Dec. 2011 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2002 - 2007 Senior Vice President,
Consumer Loans Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
Annual Report 2011
Structure
Directorship in Other Companies
Director, KASIKORN LEASING COMPANY LIMITED
Family Relationship None
* Effective on January 1, 2012
34. Mr. Chongrak Rattanapian
Executive Vice President*
Member of the Risk Management Committee
Age 43
Education
Masters Degree (Business Administration - Finance),
William Paterson University of New Jersey, U.S.A.
Experience Over Past 5 Years
Jan. 2012 - Present Executive Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - Present Member of the Risk Management Committee,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - Dec. 2011 First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2008 Senior Vice President,
Central Treasury Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies None
Family Relationship None
* Effective on January 1, 2012
35. Ms. Sansana Sukhanunth
First Senior Vice President
Age 42
Education
Masters Degree (Business Administration - Finance),
University of Wisconsin - Madison, U.S.A.
Experience Over Past 5 Years
2010 - Present First Senior Vice President,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - 2009 Senior Vice President,
Retail Portfolio Management Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2008 First Vice President,
Retail Portfolio Management Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 First Vice President,
Credit Underwriting Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies
Director, KASIKORN RESEARCH COMPANY LIMITED
Family Relationship None
36. Ms. Wasana Surakit
Senior Vice President
Financial Accounting Management Department Head
Age 44
Education
Masters Degree (Accounting), Thammasat University
Experience Over Past 5 Years
2008 - Present Senior Vice President,
Financial Accounting Management Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
2008 - 2010 Director, KASIKORN FACTORY
AND EQUIPMENT COMPANY LIMITED
2004 - 2007 First Vice President,
Financial Accounting Management Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies None
Family Relationship None
37. Ms. Nisanat Ouvuthipong
First Vice President
Financial Planning Department Head
Age 35
Education
Masters Degree (Business Administration - Finance),
University of Michigan, U.S.A.
Experience Over Past 5 Years
2008 - Present First Vice President,
Financial Planning Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
2006 - 2008 Vice President,
Financial Planning Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
2005 - 2006 Assistant Vice President,
Financial Planning Department,
KASIKORNBANK PUBLIC COMPANY LIMITED
Directorship in Other Companies None
Family Relationship None
299
300
Annual Report 2011
Structure
As of December 31, 2011
DIRECTORSHIP OF DIRECTORS AND EXECUTIVES IN SUBSIDIARIES,
ASSOCIATED, AND RELATED COMPANIES

Name
Position
KASIKORNBANK
Subsidiaries
Associated
Companies
Related
Companies
1 Mr. Banyong Lamsam Chairman
2 Pol. Gen. Pow Sarasin Vice Chairman
3 Mr. Banthoon Lamsam Chief Executive Officer / /
and President
4 Mr. Sukri Kaocharern Director
5 Mr. Somchai Bulsook Director
6 Ms. Sujitpan Lamsam Director / // //
7 Prof. Khunying Suchada Kiranandana Director
8 Prof. Dr. Yongyuth Yuthavong Director
9 Dr. Abhijai Chandrasen Director and Legal Adviser
10 Ms. Elizabeth Sam Director
11 Prof. Dr. Pairash Thajchayapong Director
12 Mr. Hiroshi Ota Director
13 Ms. Kobkarn Wattanavrangkul Director / / /
14 Mr. Somkiat Sirichatchai Senior Executive Vice President X / /
15 Mr. Predee Daochai Senior Executive Vice President / /
16 Mr. Teeranun Srihong Senior Executive Vice President
17 Mr. Krisada Lamsam Senior Executive Vice President X / /
18 Mr. Pakorn Partanapat Executive Vice President / / / / / / /
19 Mr. Thiti Tantikulanan Capital Markets Business
Division Head
20 Mr. Surasak Dudsdeemaytha Executive Vice President / X X X X X X X X X X X X X
21 Mr. Prasopsuk Damrongchietanon Executive Vice President / / / / / /
22 Ms. Kattiya Indaravijaya Executive Vice President /
23 Dr. Adit Laixuthai Executive Vice President
24 Mr. Songpol Chevapanyaroj Executive Vice President /
25 Mr. Vasin Vanichvoranun Executive Vice President /
26 Mr. Ampol Polohakul Executive Vice President / /
27 Mr. Wirawat Panthawangkun Executive Vice President / / /
28 Mr. Krit Jitjang Executive Vice President
29 Mr. Somkid Jiranuntarat Executive Vice President /
30 Mr. Pipit Aneaknithi Executive Vice President
31 Dr. Pipatpong Poshyanonda Executive Vice President / /
32 Ms. Patcharin Vongsiridej First Senior Vice President
33 Mr. Tawit Thanachanan First Senior Vice President
34 Mr. Chartchai Sundharagiati First Senior Vice President / / / / /
35 Mr. Suwat Charoenvijitchai First Senior Vice President
36 Mr. Chatchai Payuhanaveechai First Senior Vice President /
37 Mr. Pongpichet Nananukool First Senior Vice President
38 Ms. Pannee Lertchanyakul First Senior Vice President /
39 Mr. Yuthchai Chusakpakdee First Senior Vice President / / /
40 Mr. Atipat Asawachinda First Senior Vice President / / / / / /
41 Mr. Chongrak Rattanapian First Senior Vice President
42 Mr. Silawat Santivisat First Senior Vice President /
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 1 2 3 1 2 3 4 5 6 7
Annual Report 2011
Structure
Name
Position
KASIKORNBANK
Subsidiaries
Associated
Companies
Related
Companies
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 1 2 3 1 2 3 4 5 6 7
Note:
1) Subsidiaries, Associated and Related Companies shall comply with the definitions of the Office of the Securities and Exchange Commission, which shall include directorship in other companies
as specified by the Bank of Thailand.
2) X = Chairman : / = Director : // = Executive Director
3) List of Subsidiaries
1 KASIKORN ASSET MANAGEMENT CO., LTD. 10 PROGRESS APPRAISAL CO., LTD. 19 PROGRESS TRAINING CO., LTD.
2 KASIKORN RESEARCH CENTER CO., LTD. 11 PROGRESS MANAGEMENT CO., LTD. 20 PROGRESS MULTI INSURANCE BROKER CO., LTD.
3 KASIKORN SECURITIES PCL 12 PROGRESS FACILITIES MANAGEMENT CO., LTD. 21 Thanyathanathavee Co., Ltd.
4 KASIKORN LEASING CO., LTD. 13 PROGRESS SERVICE CO., LTD. 22 Thanyathamrongkij Co., Ltd.
5 KASIKORN FACTORY AND EQUIPMENT CO., LTD. 14 PROGRESS LAND AND BUILDINGS CO., LTD. 23 Thanyanithiwattana Co., Ltd.
6 Phethai Asset Management Co., Ltd. 15 PROGRESS STORAGE CO., LTD. 24 KHAO KLA Venture Capital Management Co., Ltd.
7 K-SME Venture Capital Co., Ltd. 16 PROGRESS H R CO., LTD. 25 Muangthai Group Holding Co., Ltd.
8 PROGRESS SOFTWARE CO., LTD. 17 PROGRESS SERVICE SUPPORT CO., LTD. 26 Muang Thai Life Assurance Co., Ltd.
9 PROGRESS PLUS CO., LTD. 18 PROGRESS COLLECTION CO., LTD.
4) List of Associated Companies
1 Processing Center Co., Ltd. 3 Thai Digital ID Co., Ltd.
2 Muang Thai Insurance PCL
5) List of Related Companies
1 Phukha Holdings Co., Ltd. 5 Thaveepramoth Co., Ltd.
2 Superlite N.K.S. Holding Co., Ltd. 6 National ITMX Co., Ltd.
3 Nikornkij and Sons Co., Ltd. 7 Tri Danai Co., Ltd.
4 B.I.P.-1990 Co., Ltd.
6) Independent directors do not hold any directorship in Subsidiaries and Associated Companies.
43 Mr. Suradech Kietthanakorn Investment Banking /
Business Head
44 Ms. Kwannet Rattanaprug First Senior Vice President
45 Mr. Sammit Sakulwira First Senior Vice President /
46 Ms. Siranee Phoophat First Senior Vice President
47 Mr. Suwat Techawatanawana First Senior Vice President
48 Mr. Porvarate Chetphongphan First Senior Vice President /
49 Ms. Sansana Sukhanunth First Senior Vice President /
50 Mr. Thawee Teerasoontornwong First Senior Vice President / /
51 Mr. Boonchan Kulvatunyou First Senior Vice President
52 Mr. Maytee Phanachet Capital Markets Product
Management Head
53 Mr. Art Wichiencharoen First Senior Vice President / /
54 Ms. Sukonrat Bhurivatana First Senior Vice President / /
55 Ms. Sarunya Leelarasamee First Senior Vice President
56 Mr. Photjanart Sangpruaksa First Senior Vice President /
57 Ms. Sopa Noonate First Senior Vice President /
58 Mr. Vallop Vongjitvuttikrai First Senior Vice President
59 Ms. Wasana Surakit Department Head,
Financial Accounting
Management Department
60 Ms. Nisanat Ouvuthipong Department Head,
Financial Planning Department
301
302
Annual Report 2011
Structure
Remarks:
1) The common shares held include those of spouse and minor children.
2) The number of shares held by Mr. Banthoon Lamsam dropped, after excluding shares held by his children reaching legal age.
Percentage of
Shares Held
(%)
Increase/
(Decrease) in
KBank Shares
Held in 2011
KBank Shares
Held as of
31 December
2010
KBank Shares
Held as of
31 December
2010
Position Name No.
1 Mr. Banyong Lamsam Chairman 3,364,420 3,364,420 0 0.141
2 Pol. Gen. Pow Sarasin Vice Chairman 344,388 374,388 30,000 0.016
3 Mr. Banthoon Lamsam Chief Executive Officer 4,580,000 1,580,000 (3,000,000) 0.066
& President
4 Mr. Sukri Kaocharern Director 9,200 9,200 0 0.000
5 Mr. Somchai Bulsook Director 291,960 291,960 0 0.012
6 Ms. Sujitpan Lamsam Director 100,000 100,000 0 0.004
7 Prof. Khunying Suchada Kiranandana Director 1,000 1,000 0 0.000
8 Professor Dr.Yongyuth Yuthavong Director - - - -
9 Dr. Abhijai Chandrasen Director and Legal Adviser 10,000 10,000 0 0.000
10 Ms. Elizabeth Sam Director 24,000 24,000 0 0.001
11 Professor Dr. Pairash Thajchayapong Director - - - -
12 Mr. Hiroshi Ota Director - - - -
13 Ms. Kobkarn Wattanavrangkul Director 2,100 2,100 0 0.000
14 Mr. Somkiat Sirichatchai Senior Executive Vice President - - - -
15 Mr. Predee Daochai Senior Executive Vice President 110 110 0 0.000
16 Mr. Teeranun Srihong Senior Executive Vice President 24,600 24,600 0 0.001
17 Mr. Krisada Lamsam Senior Executive Vice President 8,880 8,880 0 0.000
18 Ms. Kattiya Indaravijaya Executive Vice President 40 40 0 0.000
19 Ms. Sansana Sukhanunth First Senior Vice President - - - -
20 Ms. Wasana Surakit Department Head, 80 80 0 0.000
Financial Accounting
Management Department
21 Ms. Nisanat Ouvuthipong Department Head, 92 92 0 0.000
Financial Planning Department
As of December 31, 2011
CHANGES IN KASIKORNBANK SHARES HELD BY DIRECTORS AND EXECUTIVES IN 2011
Annual Report 2011
Structure
Chief Executive Officer and President
Mr. Banthoon Lamsam
Senior Executive Vice President
Mr. Somkiat Sirichatchai*
Mr. Predee Daochai*
Mr. Teeranun Srihong*
Mr. Krisada Lamsam*
Executive Vice President
Mr. Pakorn Partanapat
Mr. Thiti Tantikulanan
Mr. Surasak Dudsdeemaytha
Mr. Prasopsuk Damrongchietanon
Ms. Kattiya Indaravijaya**
Dr. Adit Laixuthai
Mr. Songpol Chevapanyaroj
Mr. Vasin Vanichvoranun
Mr. Wirawat Panthawangkun
Mr. Krit Jitjang
Mr. Somkid Jiranuntarat
Mr. Pipit Aneaknithi
Mr. Patchara Samalapa
Mr. Ampol Polohakul
Dr. Pipatpong Poshyanonda
Mr. Chatchai Payuhanaveechai
Mr. Chongrak Rattanapian
First Senior Vice President
Ms. Patcharin Vongsiridej
Mr. Tawit Thanachanan
Mr. Chartchai Sundharagiati
Mr. Suwat Charoenvijitchai
Mr. Pongpichet Nananukool
Ms. Pannee Lertchanyakul
Mr. Yuthchai Chusakpakdee
Mr. Atipat Asawachinda
Mr. Silawat Santivisat
Mr. Suradech Kietthanakorn
Ms. Kwannet Rattanaprug
Mr. Sammit Sakulwira
Ms. Siranee Phoophat
Mr. Suwat Techawatanawana
Mr. Porvarate Chetphongphan
Ms. Sansana Sukhanunth
Mr. Thawee Teerasoontornwong
Mr. Boonchan Kulvatunyou
Mr. Maytee Phanachet
Mr. Art Wichiencharoen
Ms. Sukonrat Bhurivatana
Ms. Sarunya Leelarasamee
Mr. Photjanart Sangpruaksa
Ms. Sopa Noonate
Mr. Vallop Vongjitvuttikrai
Mr. Pattanapong Tansomboon
Mr. Pipavat Bhadranavik
Mr. Nopadej Karnasuta
Mr. Vichai Tangjettanaporn

Corporate Secretariat Division
Office of Corporate Secretary
Senior Vice President
Ms. Marisa Watthaphanich***
Ms. Prayoonsri Katanyutanon***
First Vice President
Ms. Nuchsran Ratanachuchote
Ms. Pranee Visitkitchakarn
Mr. Surapong Bumroongsook

Corporate Communications and Relations
Department
Senior Vice President
Ms. Chitravinee Vannakorn***
First Vice President
Mr. Rungsee Buranaprapapong

Corporate Strategy Management
Division
Corporate Strategy Department
Senior Vice President
Ms. Porawan Rungsang
First Vice President
Mr. Anurak Tantipipattana***

K-Transformation Project
Senior Vice President
Ms. Pranee Tirasest
Ms. Sawakon Makasawat
Ms. Varaluck Aphikulvanich
Mr. Wichai Jermhansa
First Vice President
Ms. Charassri Charoenpol
Mr. Sorrasak Pheongrattana
Ms. Supin Makboonprasith

Compliance and Audit Division
Compliance Department
First Vice President
Mr. Weeravej Sirichatchai***

Internal Audit Department
First Vice President
Mr. Krisana Tesprasit
Mr. Passakorn Onpanich-aree***
Ms. Peerapat Wongcharoenwatana
Ms. Pimpavee Sirivallop
Ms. Phoranee Rhuwadhana
Mr. Siripong Nandhasri

Risk Asset Review Department
First Vice President
Mr. Kittichat Darnvachirakul***
Ms. Visinee Samakasevee

Effective on March 1, 2012
* Domain Coordinator
** Chief Financial Officer
*** Department Head
MANAGEMENT TEAM
303
304
Annual Report 2011
Structure
Corporate Business Division
Corporate Segment Management
Department
First Vice President
Ms. Chutima Mokkhasmit***
Multi-Corporate Business Department
Senior Vice President
Ms. Chanoksuda Chitrattana
Mr. Dithichai Limpodom
Mr. Surat Leelataviwat
First Vice President
Ms. Kasemsri Charoensiddhi
Mr. Panya Kongkapaisal
Ms. Patcharee Uthairatanakit
Mr. Patinya Honsawek
Mr. Vongpat Bhuncharoen

Large Corporate Business Department
Senior Vice President
Ms. Sarunya Bunyaratavej
Mr. Surin Seubvongpataya
First Vice President
Mr. Chanathat Santiboon
Ms. Jiraporn Luengtrirat
Ms. Juthatip Tasma
Mr. Kant Nilubol
Mr. Noppadol Khuwattanasil
Mr. Noppawit Thothoetwilai
Ms. Patcharee Chamnong
Mr. Prasong Hanpiyavatanasakul
Mr. Worravit Pongchumrus
Corporate and SME Products
Division
Corporate Portfolio Management
Department
First Vice President
Ms. Tamonwan Kulsiriruangyos***

Corporate Credit Product Management
Department
First Vice President
Mr. Ittiporn Intravisit
Ms. Narasiri Arthachinda
Mr. Niasinn Lamsam***
Mr. Nopporn Nuchniyom
Mr. Visuth Suvimolpan
Securities Services Department
First Vice President
Mr. Decha Ngamthanaphaisarn***

Global Business Development
Department

Corporate Channel Management
Department
First Vice President
Ms. Yukol Rompo***
Cash Management Department
Senior Vice President
Ms. Hataiporn Chiemprasert***
First Vice President
Ms. Anchalee Charasyosvuthichai
International Trade Product
and Business Process Development
Department
Senior Vice President
Mr. Kittipan Jamprawit***
Corporate Business Sales and Services
Department
First Vice President
Mr. Peerapol Karjornkiatsakul***
International Trade and Factoring
Processing Department
Senior Vice President
Ms. Sriyupa Mahaleelakul***
First Vice President
Dr. Patcharaporn Chinavicharana***
SME Business Division
Medium SME Segment Management
Department
Senior Vice President
Mr. Nathapol Sukhum***
First Vice President
Mr. Chaiyot Tunpisut
Small SME and Micro Segment
Management Department
First Vice President
Ms. Chalarat Phinitbenchaphol***
Business Marketing Management
Department
SME Customer Relationship
Management Department
First Vice President
Mr. Varatad Tantivorawong***
SME Business Network 1
First Vice President
Ms. Ajaree Thanapongporn
Mr. Chalom Patan
Mr. Surapong Siwalai

*** Department Head
Annual Report 2011
Structure
SME Business Network 2
Senior Vice President
Mr. Akadej Chotivanich
Mr. Austapol Samittivatwong
First Vice President
Mr. Anan Chongsuviwatwong
Mr. Charat Siriphongvuttikorn
Mr. Charnchai Boonpattanaporn
Mr. Niwat Yongpaibool
Retail Business Division
Retail Portfolio Management
Department
First Vice President
Ms. Panlapa Srisogsai***

Consumer Segment Management
Department
First Vice President
Ms. Supaneewan Chutrakul***
Database Marketing and Campaign
Management Department
First Vice President
Ms. Tananart Lorthong***
Retail Deposit and Investment Products
Management Department
Senior Vice President
Ms. Manaviga Piyapimook***
Credit Card Product Management
and Marketing Department
First Vice President
Mr. Kamphon Sutthiphichet***
Unsecured Credit Product Operation
Department
First Vice President
Mr. Nimit Polchai***
Customer Relations Department
First Vice President
Ms. Satinee Srirattanapong***
Private Banking Department
Consumer Sales Management
Department
First Vice President
Ms. Rojarek Simapivapan***
Retail Business Development
Department
First Vice President
Mr. Parames Promburee***

Housing Loan Product Management
and Marketing Department
First Vice President
Mr. Alongkot Boonmasuk***
Personal Loan Product Management
and Marketing Department
First Vice President
Ms. Onthida Boonpiamsak***
Retail Payment and Foreign Exchange
Products Management Department
First Vice President
Mr. James Rama Phataminviphas***
Consumer Bancassurance Business
Management Department
Senior Vice President
Ms. Kitiya Rerkpooritat***
First Vice President
Mr. Tassapong Budsayaplakorn
Retail and SME E-Business Department
First Vice President
Mr. Krittapat Praimanee***
Mr. Srihanath Lamsam
Service and Sales Network 1
Senior Vice President
Mr. Lertsak Supitayakul

Service and Sales Network 2
Senior Vice President
Mr. Weeranant Chuensuwan

Service and Sales Network 3
Senior Vice President
Mr. Tanong Sombutpanit

Service and Sales Network 4
First Vice President
Mr. Worakit Panutat
Service and Sales Network 5

Service and Sales Network 6
Senior Vice President
Mr. Manus Pinthong

Service and Sales Network 7
First Vice President
Mr. Chalermpant Pookpant
Integrated Marketing Communication
Department
First Vice President
Mr. Kritapas Kusmith***
*** Department Head
305
306
Annual Report 2011
Structure
Business Channel Management
Department
Senior Vice President
Mr. Mogul Posayapisith***
Sales and Service Network
Development and Support Department
Senior Vice President
Mr. Kittipong Koomman***
Consumer Financial Advisory
Department
First Vice President
Ms. Umapan Charoenying***
Affluent Wealth Management Department
First Vice President
Ms. Janchai Angsamaporn***
Electronic Channel and Sales
and Service Network Operation
Support Department
First Vice President
Mr. Phole Dhanashoti***
Capital Markets Business
Division

China Business Division
China Business and Overseas Office
Management Department
Senior Vice President
Mr. Anan Lapsuksatit
Mr. Pattarapong Kanhasuwan***
First Vice President
Mr. Chat Luangarpa
Mr. Chaivudh Chaiphan
Mr. Kin Chong Choi
Ms. Rungrat Taechawinyutham
Enterprise Risk Management
Division
Integrated Risk Management
and Analytics Department
Senior Vice President
Dr. Wichai Narongwanich***
First Vice President
Dr. Sanphet Sukhapesna
Ms. Udomluk Tantbirojn
Mr. Wirot Tantiapikun

Credit Policy and Risk Management
Department
First Vice President
Ms. Pichavadee Charupattanapornkit
Mr. Thitipat Na-Pombejra

Credit Underwriting Department
Senior Vice President
Ms. Rattanapun Srimaneekulroj***
Mr. Worawit Kiatthawee-anand***
First Vice President
Ms. Chatuporn Suvimolpan
Mr. Jittipol Jantanarat
Ms. Monta Voraprasit
Ms. Nardsinee Boonsunanondha
Ms. Nartsinee Sarnvanichpitak
Ms. Nidapa Sutiratana
Ms. Sukontha Chaisataworawong
Legal Department
Senior Vice President
Mr. Cheewin Prangchaikul***
First Vice President
Ms. Pokkes Wongkittiruk
Asset Quality Management Department
First Vice President
Ms. Mookda Soontornsingha
Mr. Phaisarn Vorasetsiri***
Mr. Wichai Yongchaitrakul
Asset Quality Management Network
First Vice President
Mr. Somyos Boonma
Asset Quality Management Network 1

Asset Quality Management Network 2
First Vice President
Mr. Sittiporn Damsaengsawat
Asset Quality Management Network 3
Asset Quality Management Network 4
Asset Quality Management Network 5

Asset Quality Management Network 6
First Vice President
Mr. Pongchet Mangkalaphiban
Retail and SME Business Collection
and Recovery Department
Senior Vice President
Mr. Chitcharoen Phichitkurugarn***

Finance and Control Division
Central Treasury Department
First Vice President
Dr. Karin Boonlertvanich***
Ms. Nipaporn Roongrattanapitak
Financial Planning Department
First Vice President
Ms. Nisanat Ouvuthipong***
*** Department Head
Annual Report 2011
Structure
Financial Accounting Management
Department
Senior Vice President
Ms. Wasana Surakit***

Systems Division
Process Development Department
First Vice President
Mr. Prasong Chanwitgan
Ms. Sujira Suthiworapunchai***
Information Management Department
Senior Vice President
Ms. Soopanit Rojanasaranrom***
First Vice President
Ms. Patcharee Chitrabumrung
Ms. Usa Coasol
Information Technology Management
Department
Senior Vice President
Ms. Orn-Anong Thonguthai***
First Vice President
Ms. Bunga Setasathid
Mr. Jarung Kiatsupapong
Mr. Satit Kriyansom
Ms. Suvanee Panubuse
Mr. Suvichai Lovichit
Information Technology Planning
Department
First Vice President
Ms. Pensiri Dudsdeemaytha***
Dr. Piyawat Jirapongsuwan
Treasury and Capital Markets Operation
Department
First Vice President
Ms. Bunvarong Bunyaviroj***
Credit Processing Department
SME Credit and Housing Loan Approval
Processing Department
First Vice President
Mr. Dolapar Petpiroon
Mr. Somsit Ussavanuphap***
Mr. Thanit Shumnij
Cash and Payment Processing
Department
Senior Vice President
Mr. Banjoed Jareyanukeja***

Ground Building and Facilities
Management Department
First Vice President
Mr. Pornchai Yongnoppakul***

Procurement Management Department
First Vice President
Ms. Choompit Wattanachai***
Ms. Somsri Lertsarunyapong
Mr. Surimet Phothongsunan
Ms. Tikumporn Papraisawang

IT Services Sourcing Management
and Governance Department
Senior Vice President
Mr. Winij Panamaeta***
IT Infrastructure Management
Department
First Vice President
Mr. Mongkol Uechitanantakul
Mr. Surose Petchakich***
Mr. Wichai Sinboonmee
IT Quality Assurance
and Risk Management Department
First Vice President
Mr. Yongyut Yodinlom***

IT User Service Department
First Vice President
Mr. Chalongchai Sasibutra***

Human Resource Division
Human Resource Management
Department
Senior Vice President
Ms. Duenpen Pawakranond***
Ms. Oratai Trimungklayon
First Vice President
Ms. Nitaya Phithaksphongs
Mr. Prasit Ongarttrakul
Ms. Sunan Siriaksorn***
Employee Relations Department
Senior Vice President
Mr. Thanawat Duang-Udom***
First Vice President
Mr. Pennung Chaiyachit
Mr. Wiwat Rumratana
Human Resource Development
Department
First Vice President
Ms. Passamon Vichitkamthorn***

*** Department Head
307
308
Annual Report 2011
Structure
Type
of Share
Proportion
of Total
Shares Held
(%)
Total Number
of Shares
Held
Total Number
of Paid-up
Shares
Location of
Corporate
Headquarters
Name of Company No. Type of Business
The following is a list of companies in which KASIKORNBANK made investments, in the form of shareholding of 10 percent or more of the total number of shares issued.
1 KASIKORN ASSET MANAGEMENT CO., LTD. Bangkok Mutual Fund Management 27,154,274 27,154,274 100.00 Common Share
Tel. 0 2693 2300 Fax 0 2693 2320
2 KASIKORN RESEARCH CENTER CO., LTD. Bangkok Services 100,000 100,000 100.00 Common Share
Tel. 0 2273 1144 Fax 0 2270 1218
3 KASIKORN SECURITIES PCL Bangkok Securities 100,000,134 99,995,762 99.99 Common Share
Tel. 0 2696 0000 Fax 0 2696 0099
4 KASIKORN LEASING CO., LTD. Bangkok Auto Leasing 90,000,000 90,000,000 100.00 Common Share
Tel. 0 2696 9999 Fax 0 2696 9988
5 KASIKORN FACTORY & EQUIPMENT CO., LTD. Bangkok Equipment Leasing 1,600,000 1,600,000 100.00 Common Share
Tel. 0 2290 2900 Fax 0 2276 9710
6 Phethai Asset Management Co., Ltd. Bangkok Services 335,000,000 335,000,000 100.00 Common Share
Tel. 0 2694 5000 ext. 5208 Fax 0 2694 5205
7 K-SME Venture Capital Co., Ltd. Bangkok Joint Venture 20,000,000 20,000,000 100.00 Common Share
Tel. 0 2693 2333 Fax 0 2693 2323
8 PROGRESS SOFTWARE CO., LTD. Bangkok Services 100,000 100,000 100.00 Common Share
Tel. 0 2225 7900-1 Fax 0 2225 5654-5
9 PROGRESS PLUS CO., LTD. Bangkok Services 230,000 230,000 100.00 Common Share
Tel. 0 2225 2020 Fax 0 2225 2021
10 PROGRESS APPRAISAL CO., LTD. Bangkok Services 5,000 5,000 100.00 Common Share
Tel. 0 2270 6900 Fax 0 2278 5035
11 PROGRESS GUNPAI CO., LTD. Bangkok Services 200,000 200,000 100.00 Common Share
Tel. 0 2273 3900 Fax 0 2270 1262
12 PROGRESS MANAGEMENT CO., LTD. Bangkok Services 60,000 60,000 100.00 Common Share
Tel. 0 2275 1880 Fax 0 2275 1889-91
13 PROGRESS FACILITIES MANAGEMENT CO., LTD. Bangkok Services 50,000 50,000 100.00 Common Share
Tel. 0 2273 3288-91 Fax 0 2273 3292
14 PROGRESS SERVICE CO., LTD. Bangkok Services 20,000 20,000 100.00 Common Share
Tel. 0 2273 3293-4 Fax 0 2273 3292
15 PROGRESS LAND AND BUILDINGS CO., LTD. Bangkok Real Estate Development 1,879,000 1,879,000 100.00 Common Share
Tel. 0 2275 1880 Fax 0 2275 1889
16 PROGRESS STORAGE CO., LTD. Bangkok Services 30,000 30,000 100.00 Common Share
Tel. 0 2273 3833 Fax 0 2271 4784
17 PROGRESS HR CO., LTD. Bangkok Services 10,000 10,000 100.00 Common Share
Tel. 0 2270 1070-6 Fax 0 2270 1068-9
18 PROGRESS SERVICE SUPPORT CO., LTD. Bangkok Services 40,000 40,000 100.00 Common Share
Tel. 0 2470 5420 Fax 0 2888 8882
19 PROGRESS COLLECTION CO., LTD. Bangkok Services 50,000 50,000 100.00 Common Share
Tel. 0 2273 3210 Fax 0 2273 2559
20 PROGRESS TRAINING CO., LTD. Bangkok Services 17,000 17,000 100.00 Common Share
Tel. 0 2470 6273 Fax 0 2470 3198
Note: Total number of paid-up shares and total number of shares held include common shares and preferred shares.
As of December 31, 2011
INVESTMENTS OF KASIKORNBANK IN OTHER COMPANIES
Annual Report 2011
Structure
Note: Total number of paid-up shares and total number of shares held include common shares and preferred shares.
21 Thanyathanathavee Co., Ltd. Bangkok Holding 114,865,000 114,865,000 100.00 Common Share
Tel. 0 2470 6330 Fax 0 2470 2652
22 Thanyathamrongkij Co., Ltd. Bangkok Holding 114,865,000 114,865,000 100.00 Common Share
Tel. 0 2470 6330 Fax 0 2470 2652
23 Thanyanithiwattana Co., Ltd. Bangkok Holding 449,930,000 220,465,700 49.00 Common Share
Tel. 0 2470 6330 Fax 0 2470 2652
24 Processing Center Co., Ltd. Bangkok Services 500,000 150,000 30.00 Common Share
Tel. 0 2237 6330-4 Fax 0 2237 6340
25 Muangthai Group Holding Co., Ltd. Bangkok Holding 45,865,949 11,925,147 26.00 Common Share
Tel. 0 2274 9400 ext. 4010 Fax 0 2276 1997-8
26 WTA (THAILAND) Co., Ltd. Bangkok Trading 1,000 249 24.90 Common Share
Tel. 0 2699 1609 Fax 0 2643 1881
27 National ITMX Co., Ltd. Bangkok Services 500,000 92,300 18.46 Common Share
Tel. 0 2650 6800
28 Muangthai Holding Co., Ltd. Bangkok Holding 45,600,000 4,560,000 10.00 Common Share
Tel. 0 2274 9400
29 Advance Micro Tech Co., Ltd. Bangkok Trading 600,000 60,000 10.00 Common Share
Tel. 0 2739 4095-8 Fax 0 2739 4099
30 Ban Somthavil Co., Ltd. Bangkok Real Estate Development 1,000,000 100,000 10.00 Common Share
Tel. 0 2332 0352-71 ext. 2344 Fax 0 2332 0372-4
31 Khunka Palang Thai Co., Ltd. Bangkok Energy & Utilities 10,000 1,000 10.00 Common Share
Tel. 0 2716 1600 Fax 0 2716 1488
32 Palit Palangngan Co., Ltd. Bangkok Energy & Utilities 10,000 1,000 10.00 Common Share
Tel. 0 2716 1600 Fax 0 2716 1488
33 Seacon Development Public Co., Ltd. Bangkok Services 5,740,000 574,000 10.00 Common Share
Tel. 0 2721 8888 Fax 0 2721 9444
34 T S C Innovation Co., Ltd. Bangkok Telecommunications 30,000,000 3,000,000 10.00 Common Share
Tel. 0 2682 9700 Fax 0 2682 9709
35 Unitas Co., Ltd. Bangkok Land Rental 110,532 11,053 10.00 Common Share
Tel. 0 2249 0491 Fax 0 2249 0503
36 WEI POA Co., Ltd. Hong Kong Agro-Industry 5,500,000 550,000 10.00 Common Share
37 Zin Suapah Co., Ltd. Bangkok Services 6,000 600 10.00 Common Share
Tel. 0 2221 5895 Fax 0 2221 5895

Type
of Share
Proportion
of Total
Shares Held
(%)
Total Number
of Shares
Held
Total Number
of Paid-up
Shares
Location of
Corporate
Headquarters
Name of Company No. Type of Business
309
OTHER INFORMATION

311 Reference Information
312 Major Shareholders
313 Awards and Commendations
311
Annual Report 2011
Other Information
KASIKORNBANK PCL conducts commercial banking business, securities business, and other related business under
the Financial Institution Business Act, Securities and Exchange Act and other related regulations.
Head Office : 1 Soi Rat Burana 27/1, Rat Burana Road, Rat Burana Sub-District,
Rat Burana District, Bangkok 10140, Thailand
Company Registration Number : 0107536000315 (formerly PCL 105)
Telephone : 0 2222 0000
Fax : 0 2470 1144-5
K-Contact Center : 0 2888 8888 (Thai)
0 2888 8888 (English)
0 2800 8888 (Mandarin)
Website : www.kasikornbankgroup.com
Registrar - Ordinary Shares : Thailand Securities Depository Company Limited
The Stock Exchange of Thailand Building,
62 Ratchadaphisek, Klong Toei, Bangkok 10110
Tel. 0 2229 2800 Fax 0 2359 1259
- KASIKORNBANK Subordinated : KASIKORNBANK PUBLIC COMPANY LIMITED
Debentures No. 1/2008, due for redemption in 2018 1 Soi Rat Burana 27/1, Rat Burana Road,
- KASIKORNBANK Subordinated Rat Burana Sub-District, Rat Burana District, Bangkok 10140
Debentures No. 1/2009, due for redemption in 2019 Tel. 0 2222 0000
- KASIKORNBANK Subordinated Fax 0 2470 1144-5
Debentures No. 1/2010, due for redemption in 2020
- KASIKORNBANK 8 1/4% Subordinated Bonds due 2016 : The Bank of New York Mellon,
One Wall Street New York, N.Y. 10286, U.S.A.
Tel. (1) 212 495 1784 Fax (1) 212 495 1245
Auditors : Mr. Nirand Lilamethwat, CPA No. 2316
Mr. Winid Silamongkol, CPA No. 3378
Ms. Somboon Supasiripinyo, CPA No. 3731
Ms. Wilai Buranakittisopon, CPA No. 3920
KPMG Phoomchai Audit Limited
Empire Tower, 50-51 Floor, 195 South Sathorn Road,
Yannawa, Sathorn District, Bangkok 10120
Tel. 0 2677 2000 Fax 0 2677 2222
Legal Adviser : Dr. Abhijai Chandrasen
22 Soi Soonthornsaratoon (On Nut 21/1),
Sukhumvit 77, Suan Luang District, Bangkok 10250
Tel. 0 2730 6969-76 Fax 0 2730 6967-8
Names, Offices, Telephone and Fax Numbers of Referenced Entities
REFERENCE INFORMATION
312
Annual Report 2011
Other Information
KASIKORNBANKs common shares at September 9, 2011
Registered capital : 3,048,614,697 shares, at Baht 10 per share, totaling Baht 30,486,146,970
Paid-up capital : 2,393,260,193 shares, at Baht 10 per share, totaling Baht 23,932,601,930
The Bank has scheduled the record date on September 8, 2011, to determine the list of shareholders entitled to receive dividend
and the shareholders register book closing date on September 9, 2011 to compile the list of shareholders.
List of the rst 10 major KBank shareholders
Rank Name
1 THAI NVDR CO., LTD. 596,569,130 24.927
2 STATE STREET BANK AND TRUST COMPANY 201,977,965 8.439
3 CHASE NOMINEES LIMITED 42 120,243,900 5.024
4 STATE STREET BANK EUROPE LIMITED 113,429,867 4.740
5 NORTRUST NOMINEES LTD. 74,454,926 3.111
6 HSBC (SINGAPORE) NOMINEES PTE LTD. 55,175,660 2.305
7 STATE STREET BANK AND TRUST COMPANY FOR AUSTRALIA 44,953,502 1.878
8 CHASE NOMINEES LIMITED 1 43,550,291 1.820
9 THAILAND SECURITIES DEPOSITORY COMPANY LIMITED 36,917,854 1.543
FOR DEPOSITORS (THAI SECURITIES - HOLDER ACCOUNT)
10 SOCIAL SECURITY OFFICE (2 CASES) 29,492,850 1.232
OTHERS 1,076,494,248 44.980
Total paid-up capital 2,393,260,193 100.000

Thai Shareholders 1,221,041,351 51.02
Foreign Shareholders 1,172,218,842 48.98
MAJOR SHAREHOLDERS
Number of
Common Shares
Percentage of
Common Shares
313
Annual Report 2011
Other Information
In 2011, KASIKORNBANK received many awards
and commendations, i.e.
KASIKORNBANK
In Recognition of Management
Best Domestic Bank in Thailand 2011 for the second
consecutive year, from Asiamoney magazine
Asia Risk Awards 2011, House of the Year,
Thailand from Asia Risk magazine
Asia Pacific Top Company for Leaders 2011
based on a survey and rating conducted by
Aon Hewitt, Fortune magazine and The RBL Group
Excellent Labour Relations and Welfare Award 2011,
in the large enterprise with labour union category
for the sixth consecutive year (2006 - 2011),
from the Ministry of Labour
NACC Integrity Awards 2011 for the second
consecutive year (2010 - 2011) from the Office
of National Anti-Corruption Commission (NACC)
SET Award of Honor for Continuous Excellence
in Corporate Governance Report (2008 - 2011),
from the SET Awards 2011 ceremony organized by
the Stock Exchange of Thailand (SET) and Money
and Banking magazine, as a listed company that
has complied with good corporate governance
principles
The Assets Platinum Awards in 2011, for the second
consecutive year (2010 - 2011), from The Asset
magazine; the top award granted to an organization
demanstrating excellence in 6 aspects, namely;
Financial Performance, Management Acumen,
Corporate Governance, Social Responsibility,
Environmental Responsibility, and Investor Relations
KBank executives represented the Bank in receiving the SET Award of Honor for
Continuous Excellence in Corporate Governance Report (2008 - 2011)
and the Best Investor Relations Award for listed company with market
capitalization of over Baht 10 billion for the second consecutive year (2010 - 2011),
from the SET Awards 2011 organized by the Stock Exchange of Thailand
and Money & Banking magazine.
KBank executives represented the Bank in receiving the Asia Pacific Top Company
for Leaders 2011 award based on a survey and rating conducted by Aon Hewitt,
in cooperation with Fortune Magazine and The RBL Group.
AWARDS AND COMMENDATIONS
314
Annual Report 2011
Other Information
Corporate Governance Asia Annual Recognition
Awards 2011 for the seventh consecutive year,
organized by Corporate Governance Asia magazine.
Asian Corporate Director Recognition Awards 2011
for the second consecutive year (2010 - 2011),
from Corporate Governance Asia magazine,
to KASIKORNBANK CEO and President
Banthoon Lamsam
Four awards based on Corporate Governance
Poll 2011, from Asiamoney magazine:
1. Best Overall for Corporate Governance
2. Best for Responsibilities of Management
and the Board of Directors
3. Best for Shareholders Rights
and Equitable Treatment
4. Best for Investor Relations
Best Investor Relations Award for listed company
with market capitalization over Baht 10 billion,
for the second consecutive year (2010 - 2011)
from the SET Awards 2011 ceremony,
organized by the Stock Exchange of Thailand (SET)
and Money & Banking magazine. The Bank has
received this award for the fourth time.
Best Investor Relations Officer, for the third consecutive
year (2009 - 2011), based on SAA Awards for Listed
Companies 2011, organized by the Securities
Analysts Association.
Two awards based on the 1
st
Asian Excellence
Recognition Awards 2011, organized by
Corporate Governance Asia magazine:
1. Asias Best CEO (Investor Relations)
2. Best Investor Relations by a Thai Company
Thailand Energy Awards 2011, in the Excellent Energy
Efficiency Building category by the Department
of Alternative Energy Development and Efficiency,
the Ministry of Energy
KBank executive was presented with the NACC Integrity Award 2011 by the National
Anti-Corruption Commission (NACC) for the second consecutive year (2010 - 2011).
KBank executive represented the Bank in receiving the Corporate Governance Asia
Annual Recognition Awards 2011 by Corporate Governance Asia magazine for
the seventh consecutive year.
315
Annual Report 2011
Other Information
Certificate of Witness for Good Deeds
with Volunteer Spirit from the Endless Transmission
of Goodness Program of the Committee on
Public Relations for the Celebrations on the Auspicious
Occasion of His Majesty the Kings 7
th
Cycle Birthday
Anniversary, December 5, 2011, for KASIKORNBANKs
voluntary activities during the floods and other events.
In Recognition of Service
Best Retail Bank of the Year 2011 for the fouth
consecutive year (2008 - 2011), voted by
customers and the public who attended
the 11
th
Money Expo 2011, organized by
Money & Banking magazine
Two awards based on the International Excellence
in Retail Financial Services Awards 2011,
organized by The Asian Banker magazine:
1. Best Retail Bank in Thailand
for the second consecutive year
2. Best Retail Banking Brand
Thailands Most Innovative Companies 2011,
in the service business category for the second
consecutive year (2010 - 2011), based on
the Thailands Most Innovative Companies 2011,
organized by the Faculty of Commerce
and Accountancy, Chulalongkorn University
and Krungthep Turakij newspaper
Top Winner of IDC Enterprise Innovation Awards 2011
for the second consecutive year (2010 - 2011),
from IDCs Asia/Pacific, a leading IT researcher
Two awards based on the Thailand ICT Excellence
Awards 2010, organized by the Thailand Management
Association (TMA) in cooperation with the National
Electronics and Computer Technology Center
KBank executive represented the Bank in receiving the Best Retail Bank
in Thailand from The Asian Banker for the second consecutive year
KBank executive represented the Bank in receiving the Asia Risk Award 2011,
House of the Year, Thailand, from Asia Risk magazine.
316
Annual Report 2011
Other Information
(NECTEC), Software Park Thailand, and College of
Innovative Education of Thammasat University (CITU):
1. Innovative Project Award - in recognition of
the Banks K-My ATM
2. Business Enabler Award in the Finance
and Banking sector - in recognition of the Banks
online payment service via K-Credit/Debit Card
with Verified by Visa and One Time Password
(VbV OTP) sent by SMS for online shopping
Two awards by Visa International (Asia Pacific)
Co., Ltd.:
1. VISA Business Performance Award 2010 -
in recognition of the Bank as the card issuer
with the highest volume of VISA card spending
in Thailand for 2010
2. VISA Debit Innovation Award 2010 - in recognition
of the Banks excellence in debit card products,
card supplementary services, consistent marketing
activities via innovations and online media
to meet customers needs
Best Bank Website award for the fifth consecutive
year (2006 - 2010), for being the most visited
banking site based on the Truehits Web Awards 2010,
organized by www.truehits.net
Best SME Bank in Thailand 2011 for the second
consecutive year (2010 - 2011) based on The Asset
Triple A Transaction Banking Awards 2011
organized by The Asset magazine
Best Trade Finance Provider 2011
for the fourth consecutive year (2008 - 2011),
from Global Finance magazine
Best Trade Finance Bank in Thailand 2011
based on a survey from GTR Asia Leaders
in Trade Awards 2011, organized by
Global Trade Review magazine
Best Trade Finance Bank in Thailand 2011 from
The Asset magazine, based on The Asset Triple A
Transaction Banking Awards 2011
KBank executives represented the Bank in receiving the Best Foreign Exchange
Bank 2011, the Best Cash Management Bank 2011 for the third consecutive year
(2009 - 2011) and the Best Trade Finance Bank 2011 for the third consecutive year
(2009 - 2011), from FinanceAsia magazine.
KBank executive represented the Bank in receiving the Best SME Bank,
Thailand 2011, for the second consecutive year and the Best Trade Finance Bank
in Thailand 2011 from The Asset magazine.
317
Annual Report 2011
Other Information
Best Trade Finance Bank 2011
for the third consecutive year (2009 - 2011)
from FinanceAsia magazine
The Asian Banker Achievement Award for
Cash Management in Thailand for the second
consecutive year (2010 - 2011), from The Asian
Banker journal, based on The Asian Banker
Transaction Banking Awards 2011
Best Cash Management Bank 2011
for the third consecutive year (2009 - 2011),
from FinanceAsia magazine
Four awards based on the ThaiBMA Best Bond
Awards 2010, organized by the Thai Bond Market
Association (ThaiBMA):
1. Best Bond House for the fourth consecutive year
(2007 - 2010)
2. Deal of the Year for the fourth consecutive year
(2007 - 2010)
3. Most Creative Deal
4. Sales of the Year
Two awards based on The Asset Triple A Country
Awards 2011, organized by The Asset magazine:
1. Best Debt House Thailand 2011
for the fourth consecutive year (2008 - 2011)
2. Best Domestic Bond House Thailand 2011
Best Domestic Debt House in Thailand 2011
from Asiamoney magazine
KAsset executive represented the company in receiving the Readers Digest
Trusted Brand 2011 Awards Gold Winner for Investment Fund Company category,
voted by readers of Readers Digest magazine in Thailand, for the fourth
consecutive year (2008 - 2011).
KBank executive was presented with the VISA Business Performance Award 2010
and the VISA Debit Innovation Award 2010 from VISA International (Asia Pacific) Ltd.
318
Annual Report 2011
Other Information
Best Bond House 2011 from Alpha Southeast
Asia magazine
APAC Renewable / Solar Deal of the Year 2010 -
in recognition of Natural Energy Development /
Lopburi Solar based on the Deals of the Year 2010,
organized by Project Finance magazine
Bond (Corporate) Deal of the Year in Asia Pacific -
in recognition of Baht 4 billion PTT 100-year debenture
based on the Deal of the Year 2011, organized by
The Banker magazine
Two awards based on the FinanceAsia Achievement
Awards 2011, organized by FinanceAsia magazine:
1. Best Local Currency Bond - in recognition
of Thailand Baht 40 billion Inflation-Linked Bond
2. Best Thailand Deal - in recognition of Thailand
Baht 40 billion Inflation-Linked Bond
Best Foreign Exchange Bank 2011
from FinanceAsia magazine
Best Foreign Exchange Bank for Corporates
and Financial Institutions 2011
by Alpha Southeast Asia magazine
Three awards based on the FX Poll 2011,
conducted by Asiamoney magazine:
1. Best Domestic Provider of FX Services
in Thailand, as Voted by Financial Institutions
2. Best Domestic Provider of FX Services
in Thailand, as Voted by Corporates
3. Best Domestic FX Provider of Single-Bank
Electronic Trading Platform in Thailand,
as Voted by Corporates
Five awards based on the Fixed Income Poll 2011,
conducted by Asiamoney magazine:
KLeasing executive represented the company in receiving the Best Car Leasing
of The Year 2011 award for the second consecutive year (2010 - 2011)
at the 32
nd
Bangkok International Motor Show, organized by Grand Prix
International Co., Ltd.
KSecurities executives represented the company in receiving the Outstanding
Securities Company Award at the SET Awards 2011, organized by
the Stock Exchange of Thailand and Money & Banking magazine.
319
Annual Report 2011
Other Information
1. Overall Best Domestic Credit Service Provider
in Thailand
2. Overall Best Domestic Interest Rates Services
in Thailand
3. Overall Best Interest Rates Research & Market
Coverage in Thailand - THB
4. Overall Best for Credit in Thailand
5. Overall Best for Interest Rates in Thailand
KASIKORN ASSET MANAGEMENT CO., LTD.
Readers Digest Trusted Brand 2011 awards
Gold Winner for investment fund company category,
voted by readers of Readers Digest magazine
in Thailand. KAsset was the only asset management
company granted this award for the fourth
consecutive year (2008 - 2011).
Best Thailand Onshore Fund House based on
the Asian Investor Investment Performance
Awards 2011, organized by Asian Investor magazine
KASIKORN SECURITIES PCL
Five awards based on the SAA Awards
for Analysts 2011, organized by
Securities Analysts Association
1. SAA Awards for Analysts 2011 by Retail
Investors - Overall: Best Research House
2. Medias Most Favorite Analyst
3. SAA Awards for Best Analyst 2011 by Retail
Investors (Energy & Petrochemicals)
4. SAA Awards for Best Technical 2011
by Institutional Investors
5. SAA Awards for Best Analyst 2011
by Institutional Investors (Banking)
Outstanding Securities Company Award based on
the SET Awards 2011, organized by the Stock
Exchange of Thailand and Money & Banking magazine
Two awards based on Asias Best Analysts,
organized by THE WALL STREET JOURNAL:
1. Asias Best Analysts for Banking
2. Asias Best Analysts for Property
KASIKORN LEASING CO., LTD.
Best Car Leasing of The Year 2011, for the third
consecutive year (2009 - 2011) a national award
granted to KLeasing for its hire purchase
and leasing service, with an acceptable reputation
in terms of performance, vision, business plan,
and service quality satisfaction from car producers,
dealers, and general customers, based on
the 32
nd
Bangkok International Motorshow,
organized by Grand Prix International Co., Ltd.
KASIKORNBANKGROUP

321 KASIKORNBANK
Domestic Branch
Foreign Exchange Booth
K-Safe Deposit Box Center
THE WISDOM Exclusive Center
THE WISDOM Corner
THE WISDOM K-Safe Deposit Box Center
K-WePlan Branch
Corporate Business Center
Corporate & SME Service Center
SME Business Center
Overseas Ofce
347 K Companies
321
Annual Report 2011
KASIKORNBANKGROUP
KASIKORNBANK
Head Office
Address : 1 Soi Rat Burana 27/1, Rat Burana Road, Rat Burana Sub-District, Rat Burana District,
Bangkok 10140, Thailand
Telephone : 0 2222 0000
Fax : 0 2470 1144-5
K-Contact Center : 0 2888 8888 (Thai), 0 2888 8888 (English), 0 2800 8888 (Mandarin)
SWIFT : KASITHBK
Website : www.kasikornbankgroup.com
Financial Servicing Branches and Offices
Domestic Branch 816 Branches
1. Bangkok Branch 286 Branches
2. Upcountry Branch 530 Branches
Foreign Exchange Booth 99 Branches
K-Safe Deposit Box Center 2 Branches
THE WISDOM Exclusive Center 9 Branches
THE WISDOM Corner 19 Branches
THE WISDOM K-Safe Deposit Box Center 3 Branches
K-WePlan Branch 207 Branches
Corporate Business Center 8 Centers
Corporate & SME Service Center 62 Centers
SME Business Center 114 Centers
Overseas Office 8 Branches
K Companies 5 Companies
KASIKORNBANKGROUP
322
Annual Report 2011
KASIKORNBANKGROUP
DOMESTIC BRANCH
No. Branch Tel. Fax No. Branch Tel. Fax
286 Bangkok Branches
1 All Seasons Place 0 2251 4610-4 0 2251 4615
2 Asok 0 2204 0188-92 0 2204 0193
3 Ban Mo 0 2225 3089-90 0 2225 3291
4 Ban Thad Thong 0 2215 4674-5 0 2215 5971
5 Bang Bon 0 2899 8330-7 0 2416 4396
6 Bang Khae 0 2801 0610-9 0 2454 2891
7 Bang Khen 0 2930 1234-7 0 2513 9040
8 Bang Khun Non 0 2882 5818 0 2882 5495
9 Bang Khun Thian 0 2878 0023-4 0 2878 0526
10 Bang Krabu 0 2669 0870-6 0 2669 0877
11 Bang Lamphu 0 2281 5187-90 0 2629 0947
12 Bang Mot 0 2870 0224-30 0 2428 2025
13 Bang Pakok 0 2874 4764-5 0 2428 3523
14 Bang Phlat 0 2885 3333-6 0 2434 6197
15 Bang Pho 0 2912 6790-3 0 2585 7700
16 Bang Rak 0 2630 6370-7 0 2266 7540
17 Bang Son 0 2910 8768-9 0 2587 0094
18 Bang Su 0 2587 0219-21 0 2587 0652
19 Bang Yikhan 0 2883 0163-9 0 2433 1337
20 Bangkok Hospital 0 2716 5534-8 0 2716 5539
21 Big-C Bang Bon 0 2417 2351-5 0 2417 2356
22 Big-C Bang Pakok 0 2428 9833-5 0 2428 9857
23 Big-C Hua Mak 0 2314 3061-2 0 2314 3720
24 Big-C Lat Phrao 2 (Soi 9) 0 2512 0463-4 0 2512 0458
25 Big-C On Nut 0 2311 1021-5 0 2311 1017
26 Big-C Phetkasem 2 0 2421 7631-2 0 2421 7622
(Phuttha Monthon Sai 3)
27 Big-C Pracha Uthit 0 2464 3808-9 0 2464 3919
28 Big-C Ram Intra 0 2551 4001-3 0 2551 4005
29 Big-C Rama II (Tha Kham) 0 2416 5037-8 0 2416 8062
30 Big-C Rama II 2 0 2451 3756-7 0 2451 3760
(Kan Kheha Thonburi 3)
31 Big-C Rama IV 0 2259 7132-6 0 2259 7137
32 Big-C Rat Burana 0 2873 1268 0 2873 1269
33 Big-C Ratchada Phisek 0 2248 0290-4 0 2248 0295
34 Big-C Ratchadamri 0 2250 5430-4 0 2250 5435
35 Big-C Rom Klao 0 2543 8273-7 0 2543 8278
36 Big-C Sai Mai 0 2536 0403-6 0 2536 0422
37 Big-C Saphankhwai 0 2616 7468-70 0 2616 7471
38 Bo Bae Tower 0 2282 9674-6 0 2282 9803
39 Bukkhalo 0 2877 6689-96 0 2477 2812
40 Central Bang Na 0 2398 7240-2 0 2398 8483
41 Central Bang Na 2 0 2398 5820-1 0 2398 5827
42 Central Chit Lom 0 2255 4804-8 0 2255 4809
43 Central Lat Phrao 0 2541 1543-5 0 2541 1548
44 Central Lat Phrao 2 0 2541 1631-4 0 2541 1635
45 Central Pin Klao 0 2424 3595-6 0 2424 2834
46 Central Plaza Grand 0 2160 3813-7 0 2160 3818
Rama IX
47 Central Ram Intra 0 2521 2813-4 0 2521 1140
48 Central Rama II 0 2872 4250-2 0 2872 4555
49 Central Rama III 0 2673 6338-9 0 2673 6240
50 Central World 0 2251 0231-5 0 2251 0236
51 Chakkrawat 0 2225 5807-8 0 2225 9675
52 Chaloem Phrakiat 0 2143 9653-7 0 2143 9658
Government Complex
(A Building)
53 Chaloem Phrakiat 0 2143 9648-52 0 2143 9659
Government Complex
(B Building)
54 Chamchuri Square 0 2160 5085-9 0 2160 5090
55 Charansanitwong 11 0 2412 0068-71 0 2412 8296
56 Charoen Krung 0 2623 2609-12 0 2623 2614
57 Chatuchak Plaza 0 2265 9502-6 0 2265 9507
58 Chok Chai 4 0 2539 8735-7 0 2530 4584
59 Chong Nonsi 0 2285 2071-3 0 2678 0844
60 Court of Justice 0 2512 8130-4 0 2512 8135
61 CP Tower 0 2238 3044-8 0 2238 3049
62 Crystal Design Center 0 2102 2470-4 0 2102 2475
63 Cyber World 0 2645 2314-8 0 2645 2319
64 Dao Khanong 0 2877 5671-2 0 2476 4463
65 Din Daeng 0 2248 1841 0 2248 1843
66 Ekkamai 0 2714 1081-8 0 2714 0410
67 Empire Tower 0 2670 1755-8 0 2670 1759
68 Energy Complex (PTT) 0 2537 0352-6 0 2537 0357
69 Esplanade 0 2660 9224-8 0 2660 9229
Ratchada Phisek
70 Fashion Island Ram Indra 0 2519 4813-6 0 2519 4817
71 Fortune Town 0 2246 7519-23 0 2246 7524
72 Hua Mak 0 2732 2560-3 0 2375 6487
73 Huai Khwang 0 2692 1375-9 0 2276 1820
74 IT Square 0 2576 0691-5 0 2576 0696
75 Jewelry Trade Center 0 2236 6063-7 0 2236 6068
Building
76 Kasetsart University 0 2579 4510 0 2579 4595
Bang Khen
77 Khlong Chan 0 2733 7136-40 0 2733 7141
78 Khlong San 0 2437 0260-2 0 2439 3344
79 Khlong Thom 0 2221 3239-40 0 2221 3868
80 Khlong Toei 0 2671 2042-7 0 2249 5011
323
Annual Report 2011
KASIKORNBANKGROUP
No. Branch Tel. Fax No. Branch Tel. Fax
81 King Mongkuls Institute of 0 2326 4771-5 0 2326 4776
Technology Ladkrabang
82 King Phet 0 2612 0463-74 0 2612 1550
83 Kluai Nam Thai 0 2367 3111-7 0 2367 3109
84 Lad Krabang 0 2326 0874-7 0 2326 0863
Industrial Estate
85 Lat Krabang 0 2739 0187-94 0 2326 7198
86 Lat Phrao 10 0 2938 7425-9 0 2512 5565
87 Lat Phrao 25 0 2938 3040-2 0 2513 1603
88 Lat Phrao 67 0 2933 0960-8 0 2539 3273
89 Lat Phrao 71 0 2530 3866-9 0 2530 3624
90 Lat Phrao 92 0 2530 4958-60 0 2530 4966
91 Lat Phrao 99 0 2530 0545-7 0 2530 0548
92 Lotus Bang Kapi 0 2375 0211-4 0 2375 0198
93 Lotus Phetkasem 81 0 2489 2071-5 0 2489 2076
94 Lotus Ram Intra 109 0 2175 3435-9 0 2175 3440
95 Lotus Rama IV 0 2672 7953 0 2671 4661
96 Lotus Sukhaphiban 1 0 2947 9271-3 0 2947 9103
97 Lotus Sukhumvit 101/1 0 2361 3966-70 0 2361 3971
98 Lotus Sutthisan 0 2276 9067-9 0 2276 9095
99 Lotus Town in Town 0 2514 9037-41 0 2514 9042
100 Lotus Wang Hin 0 2578 6341-5 0 2578 6346
101 Lumphini 0 2287 1021-3 0 2287 1061
102 Maha Phruttharam 0 2639 0740-9 0 2236 5566
103 Mahboonkrong Center 0 2216 4820 0 2216 4821
104 Makro Charansanitwong 0 2411 3274-6 0 2411 4410
105 Maxvalu Laksi 0 2521 7932-4 0 2521 7942
106 Maxvalu Phattanakan 0 2722 1004-8 0 2322 2589
107 Min Buri 0 2918 7708-12 0 2518 1475
108 Money Park 0 2686 3940-2 0 2686 3943
Mahboonkrong Center
109 Na-Na Nua 0 2655 0735-7 0 2253 0298
110 Nang Loeng 0 2629 8810-7 0 2629 9379
111 Nawamin City Avenue 0 2907 2010-3 0 2907 2110
112 N-Mark Plaza Bang Kapi 0 2378 1527-8 0 2378 2383
113 On Nut 0 2742 5080-4 0 2332 5285
114 On Nut 39 0 2322 6514-5 0 2721 3031
115 Or Tor Kor Market 0 2278 3137-41 0 2278 3145
(Chatuchak)
116 Pantip Pratu Nam 0 2254 7140-4 0 2254 7145
117 Paradise Park 0 2787 1922-5 0 2787 2149
118 Phahon Yothin Main 0 2273 3337 0 2273 1399
119 Phasi Charoen 0 2869 7462-6 0 2869 7128
120 Phat Phong 0 2637 0041-8 0 2637 0477
121 Phat Phong 2 0 2634 3072-5 0 2634 3069
122 Phetkasem 51 0 2801 3626-9 0 2454 2975
123 Phetkasem Avenue 0 2809 2747-8 0 2809 3313
Bang Khae
124 Pho Sam Ton 0 2891 0037-8 0 2465 4660
125 Phra Khanong 0 2711 0203-8 0 2711 1682
126 Phran Nok 0 2866 1323-7 0 2866 1328
127 Pin Klao 0 2884 6380-90 0 2433 9920
128 Platinum Fashion Mall 0 2121 9544-8 0 2121 9549
129 Pracha Niwet 1 0 2954 3334-7 0 2589 2914
130 Pradit Manutham 0 2515 0506-10 0 2515 0511
131 Pratu Nam Pathum Wan 0 2208 0112-7 0 2208 0096
132 Prawet 0 2726 0484-7 0 2726 0494
133 Pure Place 0 2372 3589-93 0 2372 3594
Ramkhamhaeng 110
134 Ramkhamhaeng 2 0 2397 7185-9 0 2397 7190
135 Rat Burana Main 0 2871 3650-5 0 2871 3645
136 Ratchadamri 0 2253 4997-9 0 2253 1423
137 Ratchawat 0 2243 7815-7 0 2668 5637
138 Robinson Ratchada Phisek 0 2248 6923-7 0 2248 6928
139 Samre 0 2438 0050-1 0 2437 8236
140 Sanam Pao 0 2617 2315-6 0 2617 2842
141 Sao Chingcha 0 2622 0034-6 0 2622 1344
142 Saphan Krung Thon 0 2883 0172-9 0 2433 4554
143 Saphan Luang 0 2611 6183-6 0 2215 9240
144 Saphan Mai Don Muang 0 2972 5512-20 0 2552 6544
145 Saphan Phut 0 2623 7504-8 0 2623 7613
146 Sathon (Saint Louis 3) 0 2212 3533-4 0 2212 3652
147 Save-E Buddha Monthon 0 2447 9461-5 0 2447 9494
Sai 2 (Pin Klao)
148 Seacon Square 0 2721 8554-61 0 2721 8562
149 Seacon Square 2 0 2321 7432-6 0 2321 7437
150 Si Wara Town in Town 0 2559 0080-2 0 2559 0086
151 Si Yaek Bang Na 0 2745 2900-5 0 2745 2905
152 Si Yaek Kaset 0 2561 5231-2 0 2561 5475
153 Si Yaek Ratchawong 0 2225 6527-9 0 2225 5753
154 Si Yaek Saphan 0 2689 0092-8 0 2689 0694
Krung Thep
155 Si Yaek Thanon Chan-Liab 0 2678 4101-4 0 2678 4105
Khlong Chong Nonsi
156 Si Yaek Tossakan 0 2410 3503-4 0 2410 3887
157 Si Yaek Wang Hin 0 2940 4824-8 0 2940 4840
158 Siam Paragon 0 2610 9404-8 0 2610 9409
159 Siam Square 0 2658 1755-9 0 2658 1754
160 Siangkong 0 2639 4041-5 0 2237 4990
161 Silom Main 0 2232 5001 0 2234 7445
324
Annual Report 2011
KASIKORNBANKGROUP
No. Branch Tel. Fax No. Branch Tel. Fax
162 Silom Soi 1 0 2233 0721-5 0 2233 0726
(Zuellig House Building)
163 Silom Soi 22 0 2235 2540-4 0 2235 2545
164 Siriraj 0 2411 0232-4 0 2411 0520
165 Siriraj Hospital 0 2418 4124-5 0 2418 4245
166 Soi Chalaem Nimit 0 2688 4250-4 0 2291 1079
(Pha Du 1)
167 Soi Charoen Rat 7 0 2291 9280-1 0 2291 9812
168 Soi Charurat 0 2651 7093-8 0 2253 3537
169 Soi Khubon 0 2509 2169-70 0 2509 2680
170 Soi Udomsuk 0 2361 7666-7 0 2361 7668
171 Soi Viphavadi Rangsit 2 0 2276 8511-3 0 2276 8725
(Ho Kankha)
172 Soi Watcharaphon 0 2509 0013-4 0 2509 0019
173 Somdech Phra Debaratana 0 2354 3226-7 0 2354 3791
Madical Center
(Ramathibodi Hospital)
174 Song Prapha-Don Muang 0 2566 4345-6 0 2566 4347
175 Southern Bus Terminal 0 2894 6020-4 0 2894 6025
Phuttha Monthon Sai 1
176 Suan Chatuchak 0 2617 6040-7 0 2272 0857
177 Suan Chatuchak Weekend 0 2272 4790-3 0 2272 4802
Market
178 Suan Mali 0 2224 5970-1 0 2224 6173
179 Suan Phlu 0 2679 4246-53 0 2213 1362
180 Sukhaphiban 1 (Bang Bon) 0 2454 4331-2 0 2454 4333
181 Sukhumvit 1 (Bumrungrad) 0 2255 2324-8 0 2255 2329
182 Sukhumvit 101 0 2741 7661-5 0 2741 8352
183 Sukhumvit 11 0 2253 8623-4 0 2255 8600
184 Sukhumvit 15 0 2253 7381-5 0 2253 7386
185 Sukhumvit 18 0 2261 4054-8 0 2261 4059
(Exchange Tower)
186 Sukhumvit 21 0 2260 0112-6 0 2260 0117
(Serm Mit Tower Building)
187 Sukhumvit 23 0 2261 4060-4 0 2261 4065
(Interchange Building)
188 Sukhumvit 33 (Bang Kapi) 0 2261 0151-7 0 2261 0164
189 Sukhumvit 57 0 2714 1089-93 0 2390 0784
190 Sukhumvit 6 0 2255 1861-5 0 2255 1866
(Two Pacific Place Building)
191 Sukhumvit 71 0 2392 5012-6 0 2392 5017
192 Suntowers Building 0 2273 8186-90 0 2273 8191
193 Surawong 0 2639 4056-60 0 2639 0927
194 Sutthisan 0 2616 9990-5 0 2616 9997
195 Suwinthawong Nong Chok 0 2988 0680-5 0 2988 0692
196 Talat Min Buri 0 2540 7972-4 0 2540 8146
197 Talat Phattanakan 0 2321 7426-7 0 2321 7425
198 Talat Phlu 0 2891 4022-9 0 2891 4278
199 Talat Wongsakon Sai Mai 0 2563 4357-61 0 2563 4362
200 Talat Ying Charoen 0 2521 4354-5 0 2521 4361
201 Taopoon 0 2911 3126-8 0 2911 3129
202 Tesco Lotus Bang Khae 0 2454 8304-8 0 2454 8309
203 Tesco Lotus Lat Phrao 0 2939 3682-4 0 2939 3265
204 Tesco Lotus Min Buri 0 2540 2740 0 2540 2772
205 Tesco Lotus Pin Klao 0 2433 2530-3 0 2433 2543
206 Tesco Lotus Pracha Chuen 0 2587 2010-4 0 2587 2015
207 Tesco Lotus Rama I 0 2219 1836-40 0 2219 1842
208 Tesco Lotus Rama II 0 2415 4514-8 0 2415 4510
209 Tesco Lotus Rama III 0 2294 3703-4 0 2294 3712
210 Tesco Lotus Sukhaphiban 3 0 2916 6743-4 0 2916 6881
211 Tha Phra 0 2868 0125-35 0 2457 8812
212 Tha Rua Sathu Pradit 0 2295 0123-5 0 2294 6661
213 Thai Airways International 0 2513 6243-6 0 2513 6982
214 Thammasat University 0 2226 0536-7 0 2226 0643
Tha Phra Chan
215 Thanam Ratchawong 0 2224 5490-1 0 2224 9244
216 Thanon Asok Din Daeng 0 2641 8660-2 0 2247 7552
217 Thanon Bang Khunthian- 0 2416 6184-5 0 2416 6362
Chaythale
218 Thanon Bang Na-Trat Km. 4 0 2397 3570-2 0 2397 3568
219 Thanon Chan 0 2212 9788-9 0 2673 0438
220 Thanon Charoen Nakorn 36 0 2862 7920-2 0 2862 7924
221 Thanon Charoen Rat 0 2437 0256-8 0 2437 0259
222 Thanon Convent 0 2233 8601-5 0 2233 8606
(Liberty Square)
223 Thanon Ekkachai-Bang Bon 0 2453 0562-3 0 2453 0702
224 Thanon Khao San 0 2280 5904-8 0 2280 5909
225 Thanon Lan Luang 0 2628 1391-6 0 2628 1406
226 Thanon Lang Suan 0 2652 0240-2 0 2652 1987
227 Thanon Lat Ya 0 2861 4415-25 0 2438 0538
228 Thanon Maha Chai 0 2621 0764-6 0 2226 4805
229 Thanon Mangkon 0 2224 5070-1 0 2224 5178
230 Thanon Narathiwat 0 2237 9858-62 0 2237 9863
Rat Nakharin
231 Thanon Nawamin 36 0 2374 0269-72 0 2375 0986
232 Thanon Nuan Chan 0 2363 8949-53 0 2363 8954
233 Thanon Padiphat 0 2618 4168-70 0 2618 6042
234 Thanon Phanit Chayakan 0 2865 7364-5 0 2865 7367
Thonburi
235 Thanon Phattanakan 20 0 2717 8870-3 0 2319 8352
325
Annual Report 2011
KASIKORNBANKGROUP
No. Branch Tel. Fax No. Branch Tel. Fax
236 Thanon Phetchaburi 17 0 2255 5320-4 0 2255 5325
237 Thanon Phetchaburi Tat Mai 0 2318 4700-1 0 2716 5209
238 Thanon Phetchaburi Tat Mai 0 2369 1834-8 0 2369 1839
(Italthai Tower)
239 Thanon Pracha Chuen 0 2586 9352-3 0 2586 0757
240 Thanon Pracha Uthit 0 2428 7390-2 0 2428 3987
241 Thanon Ram Intra 0 2552 3060-2 0 2971 6515
242 Thanon Rama II 0 2894 0274-7 0 2416 5554
243 Thanon Rama III 0 2683 4250-3 0 2683 4264
244 Thanon Rama IX 0 2719 6809-16 0 2318 4820
245 Thanon Ramkhamhaeng 0 2314 1871-2 0 2314 1873
246 Thanon Ramkhamhaeng 151 0 2373 0981-3 0 2373 0985
247 Thanon Ramkhamhaeng 53 0 2374 0756-7 0 2375 9239
248 Thanon Rang Nam 0 2642 4611-6 0 2640 0128
249 Thanon Ratchada Phisek 0 2264 0213-6 0 2264 0221
(Sukhumvit-Rama IV)
250 Thanon Ratchada Phisek 0 2476 8856-8 0 2476 8862
(Taksin-Tha Phra)
251 Thanon Ratchada Phisek 0 2693 2460-9 0 2693 2472
Huai Khwang
252 Thanon Sathon 0 2633 8013-6 0 2633 8018
253 Thanon Sathu Pradit 0 2674 0164-70 0 2212 2900
254 Thanon Serithai 46 0 2518 2040-1 0 2518 2043
(Suan Siam)
255 Thanon Sirinthon 0 2881 9818 0 2423 0918
256 Thanon Sri Nakharin Km. 9 0 2393 5850-4 0 2361 7236
257 Thanon Sua Pa Main 0 2221 3131-8 0 2225 6573
258 Thanon Suan Phak 0 2448 5321-5 0 2448 5326
259 Thanon Suk Sawat 0 2877 0350-5 0 2877 1090
260 Thanon Sukhumvit 55 0 2178 0904-8 0 2178 0909
(Soi Thong Lo 20)
261 Thanon Sukhumvit 55 0 2712 8770-2 0 2390 0457
(Soi Thong Lo 9)
262 Thanon Witthayu 0 2252 2177-9 0 2252 2055
263 Thanon Wutthakat 0 2875 4536 0 2875 4535
264 The Avenue Ratchayothin 0 2512 6013-6 0 2512 6148
265 The Mall Bang Kapi 0 2374 4261-3 0 2374 7298
266 The Mall Bang Khae 0 2454 9023-6 0 2454 9027
267 The Mall Tha Phra 0 2477 7343-7 0 2477 7348
268 The Market Bang Pho 0 2586 7288 0 2586 7657
269 Thewet 0 2281 4182-3 0 2628 5050
270 Thiam Ruam Mit 0 2274 4200 0 2274 4203
271 Thon Buri 0 2861 4357-64 0 2438 9921
272 Thung Kru 0 2873 5140-1 0 2873 5144
273 Tops Market Place Silom 0 2101 0214-8 0 2101 0219
274 Union Mall Lat Phrao 0 2511 1227-8 0 2511 1342
275 United Center 0 2232 5305-7 0 2232 5308
276 Urban Square 0 2591 0677 0 2591 0921
(Pracha Chuen 12)
277 Victory Monument 0 2245 8140-1 0 2644 6881
278 Wang Burapha 0 2623 7681-90 0 2225 0344
279 Wat Sai 0 2893 6285-93 0 2416 5371
280 Wong Sawang Town Center 0 2586 7624-7 0 2586 9821
281 Wong Waen Rob Nok 0 2899 6930-9 0 2416 0356
(Ekkachai-Bang Bon)
282 Wong Wian 22 Karakada 0 2623 0030-2 0 2224 9860
283 Worachak 0 2621 0244-7 0 2621 0064
284 Yan Nawa 0 2675 5120-7 0 2212 3281
285 Yaowarat 0 2623 0016-9 0 2226 4806
286 Yotse 0 2224 6075-6 0 2224 4819
530 Upcountry Branches
No. Branch Tel. Fax
Central 178 Branches
Ang Thong
1 Ang Thong 0 3561 1306-7 0 3561 1346
2 Pa Mok 0 3566 1235-6 0 3566 1237
3 Wiset Chai Chan 0 3563 1242 0 3563 1262
Chai Nat
4 Chai Nat 0 5641 1264 0 5641 1331
5 Hankha 0 5645 1373-5 0 5645 1378
6 Sankhaburi 0 5648 1362-3 0 5648 1004
7 Wat Sing 0 5646 1080-3 0 5646 1085
Kanchanaburi
8 Kanchanaburi 0 3451 1203 0 3451 2382
9 Tha Muang Kanchanaburi 0 3461 3081-5 0 3461 3086
10 Tha Rua 0 3463 6859-60 0 3456 1994
Lop Buri
11 Ban Mi 0 3662 8729-32 0 3647 1675
12 Big-C Lop Buri 0 3661 5762-3 0 3661 6113
13 Khok Samrong 0 3644 1117 0 3644 1581
14 Lam Narai 0 3646 1151-2 0 3646 1153
15 Nong Muang 0 3664 8452-6 0 3643 1103
16 Thanon Surasongkhram 0 3661 7280 0 3641 3761
Lop Buri
17 Wong Wian Sa Kaeo 0 3661 3770-1 0 3641 3733
Lop Buri
326
Annual Report 2011
KASIKORNBANKGROUP
No. Branch Tel. Fax No. Branch Tel. Fax
Nakhon Nayok
18 Nakhon Nayok 0 3732 1159-64 0 3731 1854
19 Ongkharak 0 3739 1486-90 0 3739 1492
Nakhon Pathom
20 Big-C Om Yai 0 2431 1919-21 0 2431 1931
21 Huai Phlu 0 3423 9662-4 0 3438 9121
22 Nakhon Pathom 0 3425 3822-9 0 3425 2510
23 Om Yai 0 2420 5561-5 0 2420 8607
24 Salaya 0 2441 5421-5 0 2441 5426
25 Sam Phran 0 3422 5649-51 0 3432 2990
26 Talat Ong Phra Pathom 0 3427 3469-71 0 3427 3209
Chedi
27 Talat Pathom Mongkhon 0 3425 6627-8 0 3425 3554
Nakhon Pathom
28 Tesco Lotus Nakhon Chaisi 0 3433 2260-4 0 3433 2265
29 Tesco Lotus 0 3425 2227-8 0 3425 2337
Nakhon Pathom
30 Tesco Lotus Salaya 0 2482 2400-4 0 2482 2405
31 Tesco Lotus Samphran 0 3431 2134-8 0 3431 2139
32 Thanon Phetkasem 0 3423 0513-6 0 3423 0517
Nakhon Chaisi
33 Thanon Phetkasem 0 3421 3387-9 0 3421 3390
Nakhon Pathom
Nonthaburi
34 Bang Bua Thong 0 2571 5214-8 0 2571 5219
35 Bang Kruai 0 2879 3060-6 0 2447 0696
36 Big-C Bang Yai 0 2926 3235-8 0 2926 3259
37 Big-C Chaeng Watthana 2 0 2582 1162-4 0 2582 1229
(Yaek Pak Kret)
38 Central Chaeng Watthana 0 2193 8065-9 0 2193 8070
39 Central Rattanathibet 0 2969 8085-90 0 2969 8091
40 Chaeng Watthana 0 2562 8001-7 0 2562 8015
Muang Thong Thani Main
41 Esplanade Rattanathibet 0 2589 5823-6 0 2589 9705
42 Homeworks Ratchaphruek 0 2447 6740-3 0 2447 6744
43 Lotus Nichada Thani 0 2582 8120-4 0 2582 8125
44 Lotus Rattanathibet 0 2591 0199 0 2591 0525
45 Lotus Wat Ladpladuk 0 2194 5054-8 0 2194 5059
46 Muang Thong Thani 0 2980 6055-9 0 2980 6060
47 Nonthaburi 0 2967 4023-30 0 2967 2006
48 Pak Kret 0 2960 8940-5 0 2583 8919
49 Pantip Ngam Wong Wan 0 2953 6047-9 0 2953 6073
50 Saphan Nonthaburi 0 2584 5034-5 0 2584 5383
51 Talat Amphoe Bang Kruai 0 2883 6218-9 0 2883 6222
52 Talat Chao Phraya Bang Yai 0 2595 1261-3 0 2595 1264
53 Thanam Nonthaburi 0 2526 9183-4 0 2526 9508
54 Thanon Chaeng Watthana 0 2982 9760-5 0 2982 9934
55 Thanon Kanchanaphisek 0 2595 0401-3 0 2595 0790
Bang Yai
56 Thanon Ngam Wong Wan 0 2591 7895-7 0 2589 5091
57 Thanon Ratchaphruek 0 2195 2039-40 0 2195 2160
(PTT Pradapdao)
58 Thanon Rattanathibet 0 2921 1145-56 0 2594 0626
Bang Yai
59 Thanon Samakkhi 0 2573 6191 0 2573 8542
60 Thanon Tiwanon (Khae Rai) 0 2589 0030-3 0 2580 2838
61 The Mall Ngam Wong Wan 0 2550 0790 0 2550 0799
62 The Square Bang Yai 0 2195 0100-4 0 2195 0105
63 Tiwanon 8 0 2965 9070-8 0 2965 9086

Pathum Thani

64 Big-C Lam Luk Ka 0 2152 7182-6 0 2152 7187
65 Big-C Nava Nakorn 0 2520 4250-3 0 2520 4209
66 Big-C Rangsit 2 0 2995 1015-6 0 2995 1017
(Talat Si Mum Muang)
67 Big-C Rangsit Khlong 3 0 2592 2901-5 0 2592 2906
68 Big-C Rangsit Khlong 6 0 2577 0051-3 0 2577 2888
69 Future Park Rangsit 0 2958 0971-2 0 2958 0974
70 Future Park Rangsit 2 0 2958 6160-4 0 2958 6165
71 Khlong 2 Thanyaburi 0 2996 0262-3 0 2996 0181
72 Khlong 6 Thanyaburi 0 2577 2360-3 0 2577 2366
73 Khlong Luang 0 2516 2130-1 0 2516 2998
74 Lat Lum Kaeo 0 2979 3434 0 2979 3131
75 Lotus Lam Luk Ka (Khlong 2) 0 2191 1581-5 0 2191 1586
76 Lotus Lam Luk Ka (Khlong 6) 0 2569 1403-5 0 2569 1388
77 Lotus Rangsit 0 2567 4536-8 0 2567 4916
78 Lotus Rangsit Khlong 7 0 2577 2401-4 0 2577 3888
79 Nava Nakorn 0 2909 1123-5 0 2529 2904
80 Nava Nakorn 2 0 2529 1077 0 2529 1859
81 Pathum Thani 0 2978 0112-8 0 2581 1773
82 Rangsit 0 2959 0001-10 0 2531 4124
83 Talat AC Lam Luk Ka 0 2569 3513-7 0 2569 3518
(Khlong 4)
84 Talat Si Mum Muang- 0 2536 7176-9 0 2536 7171
Rangsit
85 Talat Thai 0 2529 5697 0 2529 5550
86 Thanon Bang Khan- 0 2901 6951-3 0 2901 6973
Khlong Luang
87 Zeer Rangsit 0 2992 6112-4 0 2992 6117

Phetchaburi

88 Ban Laem 0 3245 0692-4 0 3248 1118
89 Cha-Am 0 3243 3894-6 0 3247 1409
90 Phetchaburi 0 3242 6111-3 0 3242 6245
327
Annual Report 2011
KASIKORNBANKGROUP
No. Branch Tel. Fax No. Branch Tel. Fax
91 Phetphaibun Plaza 0 3240 2990-3 0 3240 2994
Phetchaburi
92 Tha Yang 0 3246 1444 0 3246 1222
Phra Nakhon Si Ayutthaya

93 Ayutthaya 0 3525 2260-2 0 3525 2256
94 Big-C Ayutthaya 0 3574 7139-43 0 3574 7144
95 Hi-Tech Industrial Estate 0 3535 1685-9 0 3535 1690
Ayutthaya
96 Lotus Ayutthaya 0 3534 5324 0 3534 5160
97 Phak Hai 0 3523 9324-5 0 3539 1298
98 Pratu Nam Phra In 0 3521 9524-7 0 3536 1123
99 Rojana Industrial Park 0 3533 2281-5 0 3533 2286
100 Rojana Industrial Park 2 0 3574 6974-8 0 3574 6979
101 Sena 0 3521 7332-4 0 3520 1551
102 Talat Bang Pa-in 0 3522 1954-5 0 3522 1849
Industrial Estate
103 Thanon Rojana Ayutthaya 0 3521 3870-2 0 3521 3875
104 Wang Noi 0 3521 5286-8 0 3521 5289

Prachuap Khiri Khan

105 Bang Saphan 0 3254 8435-7 0 3269 1249
106 Hua Hin 0 3251 1775-6 0 3251 2585
107 Hua Hin Market Village 0 3252 6290-4 0 3252 6295
108 Prachuap Khiri Khan 0 3255 0933-5 0 3261 1101
109 Pran Buri 0 3262 1992-3 0 3262 1942
110 Sam Roi Yot 0 3268 8551-2 0 3268 8553
111 Talat Chatchai Hua Hin 0 3252 1044-6 0 3252 1275
112 Thap Sakae 0 3254 6686-8 0 3267 1212

Ratchaburi

113 Ban Pong 0 3234 4679-80 0 3220 1193
114 Big-C Ratchaburi 0 3231 7313-5 0 3231 6760
115 Damnoen Saduak 0 3224 5160-4 0 3224 5165
116 Ratchaburi 0 3231 4054-5 0 3232 5834
117 Tesco Lotus Ban Pong 0 3220 1585-7 0 3220 1718
118 Thanon Sri Suriyawong 0 3231 0630-3 0 3231 0634
Ratchaburi

Samut Prakan

119 Bang Bo 0 2338 1184-6 0 2338 1113
120 Bang Khru 0 2463 6314-6 0 2463 4549
121 Bang Mek Khao 0 2703 8524-31 0 2387 2779
122 Bang Phli 0 2751 0650-4 0 2316 7827
123 Big-C Samut Prakan 0 2395 5027-9 0 2395 2452
124 Big-C Suksawat 0 2464 4281-5 0 2464 4284
125 Customs Free Zone 0 2134 1916-9 0 2134 1905
Suvarnabhumi
126 Home Pro Bang Na 0 2316 4849-52 0 2316 4856
127 Imperial World Samrong 0 2183 0732-6 0 2183 0737
128 Khlong Dan 0 2330 1133-5 0 2330 1136
129 Lotus Sri Nakharin 0 2175 7812-5 0 2175 7818
130 Phra Pradaeng 0 2818 0990-3 0 2463 1976
131 Phra Samut Chedi 0 2819 7747-50 0 2819 7967
132 Pu Chao Saming Phrai 0 2754 3348-52 0 2754 5531
133 Samrong (Pu Chao Center) 0 2757 8963-8 0 2384 3413
134 Samut Prakan 0 2395 3000-2 0 2701 7805
135 Sukhumvit 107 0 2398 5849-53 0 2398 5884
136 Suvarnabhumi Airport 0 2134 1906-10 0 2134 1911
137 Talat Bang Bo 0 2708 4056-7 0 2338 1188
138 Talat Bang Pu 0 2324 3046-50 0 2324 3051
Industrial Estate
139 Talat Nam Daeng 0 2754 7160-1 0 2754 7844
140 Talat Samut Prakan 0 2387 0995 0 2387 1794
141 Thanon Bang Na-Trat 0 2740 6611-8 0 2740 6623
Km.18
142 Thanon King Kaeo 0 2738 8025-6 0 2738 8216
Samut Prakan
143 Thanon Sri Nakharin Km.15 0 2385 7901-2 0 2385 7149
144 Thanon Sri Nakharin Km.17 0 2385 6968-71 0 2385 6977
145 Thanon Thepharak 0 2758 2403-5 0 2394 6966
146 Yes Bang Phli 0 2705 1728-9 0 2705 4130
Samut Sakhon
147 Ban Phaeo Lak Sam 0 3485 0597-9 0 3448 1463
148 Big-C Mahachai 0 3444 2860-4 0 3444 2865
149 Krathum Baen 0 3447 2006-7 0 3447 9503
Samut Sakhon
150 Om Noi 0 2420 1571 0 2420 2364
151 Phanthai Norasing 0 3445 8503-7 0 3445 8508
Samut Sakhon
152 Phutta Monthon Sai 4 0 2813 1701-7 0 2420 9978
153 Samut Sakhon 0 3481 1087-91 0 3442 3013
154 Talat Samut Sakhon 0 3481 1100-1 0 3442 7137
155 Tesco Lotus Krathum Baen 0 3447 2012-3 0 3447 3044
156 Tesco Lotus Mahachai 0 3482 7396-7 0 3482 7799
157 Thanon Ekkachai 0 3442 5605-7 0 3442 5667
Samut Sakhon
158 Thanon Ekkachai-Photchae 0 3449 4551-4 0 3449 5002
159 Thanon Rama II 0 3442 8751-5 0 3442 8756
Samut Sakhon
160 Thanon Setthakit 1 0 3481 6662-5 0 3481 6671
Samut Sakhon
Samut Songkhram
161 Samut Songkhram 0 3471 1522-3 0 3471 2433
328
Annual Report 2011
KASIKORNBANKGROUP
No. Branch Tel. Fax
No. Branch Tel. Fax
North 94 Branches
Chiang Mai
1 Big-C Chiang Mai 0 5324 9733-5 0 5324 9857
(Don Chan)
2 Big-C Chiang Mai 2 0 5324 0482-3 0 5324 0484
(Yaek San Dek)
3 Big-C Hang Dong 0 5344 7822-6 0 5344 7827
4 Bo Sang 0 5338 6850-1 0 5333 9036
5 Central Plaza Chiang Mai 0 5390 3607-8 0 5390 3612
Airport
6 Central Plaza Chiang Mai 0 5390 4102-6 0 5390 4107
Airport 2
7 Chang Phuak Chiang Mai 0 5321 1672 0 5321 2013
8 Chiang Mai University 0 5322 3371-3 0 5322 3506
9 Chom Thong 0 5334 1181-2 0 5334 1180
10 Fang 0 5345 1111-3 0 5345 1114
11 Hang Dong Chiang Mai 0 5344 2871-2 0 5344 2951
12 Lotus Kham Thiang 0 5322 7356-60 0 5322 7369
Chiang Mai
No. Branch Tel. Fax
13 Mae Chaem 0 5348 5124-5 0 5382 8192
14 Mae Rim Chiang Mai 0 5329 8171-5 0 5329 8176
15 Mi Chok Plaza 0 5323 0351-5 0 5323 0356
(Thanon Chiang Mai-Mae Jo)
16 Night Bazaar 0 5327 3487 0 5327 3552
17 Sam Yaek San Sai 0 5349 1822 0 5349 1821
18 San Pa Tong 0 5382 3503-4 0 5331 1113
19 Saraphi 0 5342 3248-50 0 5332 1591
20 Si Yaek Sanambin 0 5320 2529-37 0 5327 0825
Chiang Mai
21 Talat Pratu Chiang Mai 0 5381 4196 0 5381 4556
22 Talat Warorot 0 5325 2960 0 5325 2961
23 Thanon Chang Klan 0 5328 1850-3 0 5328 1859
Chiang Mai
24 Thanon Charoen Muang 0 5324 2855 0 5324 2901
Chiang Mai
25 Thanon Moon Muang 0 5321 8210-3 0 5321 8217
Chiang Mai
26 Thanon Nimmanhemin 0 5335 7650-4 0 5335 7655
Chiang Mai
27 Thanon Ratchawong 0 5325 1852-3 0 5323 3918
Chiang Mai
28 Thanon Si Don Chai 0 5328 2085-6 0 5327 9026
Chiang Mai
29 Thanon Suthep Chiang Mai 0 5380 8514-6 0 5380 8523
30 Thanon Tha Phae 0 5327 0151-8 0 5328 2679
Chiang Mai

Chiang Rai
31 Central Plaza Chiang Rai 0 5317 9801-5 0 5317 9806
32 Chiang Khong 0 5365 5393-4 0 5379 1112
33 Chiang Rai 0 5375 2226-9 0 5371 4003
34 Ha Yaek Po Khun Mengrai 0 5374 8311-3 0 5374 8314
35 Huai Khrai Mae Chan 0 5376 3003-4 0 5376 3004
36 Mae Chan 0 5377 1230-2 0 5377 1054
37 Mae Sai 0 5364 0786-90 0 5373 3101
38 Mae Sai 2 0 5373 2435-6 0 5373 2223
39 Pa Daet 0 5365 4282-4 0 5376 1011
40 Phan Chiang Rai 0 5372 2818-9 0 5372 2789
41 Thanon Super Highway 0 5375 4144-5 0 5371 7489
Chiang Rai
Kamphaeng Phet
42 Kamphaeng Phet 0 5571 1244 0 5571 3702
43 Khlong Khlung 0 5572 4383-6 0 5572 4390
44 Khlong Lan 0 5573 5250 0 5578 6233
Kamphaeng Phet
Saraburi

162 Kaeng Khoi Saraburi 0 3624 5429-33 0 3624 5434
163 Nong Khae 0 3632 6281-5 0 3632 6290
164 Phra Phutthabat 0 3626 6716-7 0 3626 6998
165 Saraburi 0 3622 0414-8 0 3622 0422
166 Tesco Lotus Saraburi 0 3621 4361-5 0 3621 4433
167 Thanon Sutbanthad Saraburi 0 3622 1132-3 0 3622 1941

Sing Buri

168 In Buri 0 3653 3519-21 0 3658 1722
169 Sing Buri 0 3652 0035-7 0 3651 1308
170 Talat Channasut 0 3659 1478 0 3659 1479
Bang Rachan
171 Tha Chang 0 3653 6265-6 0 3659 5237

Suphan Buri

172 Dan Chang 0 3559 5013 0 3559 5252
173 Doembang Nangbuat 0 3557 8011 0 3557 8099
174 Sam Chuk Suphan Buri 0 3557 2184-8 0 3557 2189
175 Song Phi Nong 0 3553 1943-4 0 3553 1092
176 Suphan Buri 0 3551 1522-3 0 3552 2155
177 Thanon Malaiman 0 3552 4044-6 0 3552 4047
Suphan Buri
178 U Thong 0 3540 4202-4 0 3555 1405
329
Annual Report 2011
KASIKORNBANKGROUP
No. Branch Tel. Fax No. Branch Tel. Fax
Phichit
75 Bang Mun Nak 0 5666 0758-60 0 5663 1278
76 Phichit 0 5661 1221 0 5661 2178
77 Taphan Hin 0 5662 1388 0 5662 1488
78 Thap Khlo 0 5664 1237-8 0 5665 4430
Phitsanulok
79 Central Plaza Phitsanulok 0 5533 8519-23 0 5533 8524
80 Ha Yaek Khok Matum 0 5521 1730-1 0 5524 1984
81 Naresuan University 0 5522 7064-5 0 5522 7355
82 Nong Tom 0 5536 6000-1 0 5536 6002
83 Phitsanulok 0 5524 1497-9 0 5524 1744
84 Thanon Borom Trai 0 5524 8802-3 0 5524 8819
Lokkanat Phitsanulok
Phrae
85 Phrae 0 5462 7230-2 0 5452 1483
Sukhothai
86 Sawankhalok 0 5562 3651-3 0 5564 1392
87 Sukhothai 0 5561 1101-2 0 5561 2887
Tak
88 Mae Sot 0 5554 4824-8 0 5553 2738
89 Tak 0 5554 0609-11 0 5551 1188
Uthai Thani
90 Lan Sak 0 5652 2313-5 0 5653 7003
91 Nong Chang 0 5653 1037-8 0 5653 1190
92 Uthai Thani 0 5651 1414-5 0 5651 1962
Uttaradit
93 Lotus Uttaradit 0 5540 9695-6 0 5540 9713
94 Uttaradit 0 5544 1829-31 0 5541 2082
No. Branch Tel. Fax
Northeast 85 Branches
Lampang
45 Big-C Lampang 0 5432 4554 0 5432 5244
46 Thanon Chatchai Lampang 0 5422 4830-1 0 5422 1994
47 Thanon Rob Wiang 0 5432 3501-4 0 5422 7676
Lampang
Lamphun
48 Big-C Lamphun 0 5357 5512-4 0 5357 5616
49 Lamphun 0 5356 1115-7 0 5356 1118
50 Lamphun Industrial Estate 0 5358 1376-7 0 5358 2304
51 Li 0 5397 9777-8 0 5397 9779
52 Pa Sang 0 5355 7264-8 0 5352 0227
Mae Hong Son
53 Mae Hong Son 0 5362 0337-9 0 5361 1557
54 Pai 0 5369 9119 0 5369 9285
Nakhon Sawan
55 Big-C Nakhon Sawan 0 5623 3241-5 0 5623 3141
(V-Square)
56 Lat Yao 0 5631 7640-2 0 5627 1438
57 Nong Bua 0 5632 3396-7 0 5625 1053
58 Takhli 0 5626 1520-1 0 5626 1972
59 Tha Tako 0 5636 0636-8 0 5624 9330
60 Thanon Kosi 0 5631 2885-8 0 5622 5202
Nakhon Sawan
61 Thanon Sai Asia 0 5622 9120-1 0 5622 9122
Nakhon Sawan
62 Thanon Sawanwithi 0 5631 1500-5 0 5622 1581
Nakhon Sawan
Nan
63 Nan 0 5471 0162 0 5471 0566
64 Pua 0 5479 1106-7 0 5479 1108
Phayao
65 Chiang Kham 0 5441 6340-3 0 5445 1432
66 Chun 0 5442 0186-7 0 5445 9033
67 Phayao 0 5441 2209-16 0 5443 1774
68 Si Yaek Mae Tam Phayao 0 5441 2526-9 0 5441 2530
Phetchabun
69 Dong Khui 0 5676 9223-5 0 5676 9226
70 Lom Sak 0 5674 6048-9 0 5670 1119
71 Phetchabun 0 5672 2262-3 0 5671 1163
72 Sap Samo Thot 0 5673 1168 0 5673 1169
73 Talat Huai Phai 0 5675 0045-8 0 5675 0050
74 Tesco Lotus Phetchabun 0 5672 6033-7 0 5672 6022
Amnat Charoen

1 Amnat Charoen 0 4527 0803-4 0 4551 1560

Bung Kan

2 Bung Kan 0 4249 1667-9 0 4249 1666
3 Pak Khat 0 4240 4260-4 0 4248 0016

Buri Ram

4 Buri Ram 0 4461 1056 0 4461 2590
5 Nang Rong 0 4462 4466-8 0 4463 1863
6 Prakhon Chai 0 4465 2008-10 0 4467 1483
7 Satuk 0 4462 7407-9 0 4468 1325

330
Annual Report 2011
KASIKORNBANKGROUP
No. Branch Tel. Fax No. Branch Tel. Fax
38 Khon Buri 0 4444 8011-2 0 4444 8012
39 Lotus Pak Chong 0 4432 8744-7 0 4432 8866
40 Pak Chong 0 4428 0383-6 0 4431 1387
41 Pak Thong Chai 0 4428 3970-1 0 4444 1433
42 Phimai 0 4428 7403-6 0 4447 1394
43 Sam Yaek Pak Thong Chai 0 4421 3542-3 0 4421 3541
Nakhon Ratchasima
44 Si Khiu Nakhon Ratchasima 0 4441 3202-6 0 4441 3207
45 Soeng Sang 0 4444 7150-4 0 4444 7079
46 Thanon Chomphon 0 4424 2526 0 4425 3225
Nakhon Ratchasima
47 Thanon Chomsurangyat 0 4425 1041-5 0 4425 1046
Nakhon Ratchasima
48 Thanon Mittraphap 0 4426 8239-42 0 4425 1367
Nakhon Ratchasima
49 The Mall 0 4428 8490-2 0 4428 8493
Nakhon Ratchasima
50 Wang Nam Khieo 0 4422 8023-5 0 4422 8026
Nong Bua Lamphu
51 Nong Bua Lum Phu 0 4236 0843-7 0 4236 0852
52 Si Bun Ruang 0 4235 3910-1 0 4235 3912
Nong Khai
53 Big Jieng Nong Khai 0 4242 3250-1 0 4242 3306
54 Nong Khai 0 4241 1669-70 0 4241 1058
55 Si Chiang Mai Nong Khai 0 4240 6503-5 0 4245 1449
56 Tha Bo 0 4243 1329-31 0 4243 1332
Roi Et
57 Roi Et 0 4352 2790-1 0 4351 2426
58 Thanon Thevaphiban Roi Et 0 4351 3021-2 0 4351 3023
Sakon Nakhon
59 Phang Khon 0 4273 4928-30 0 4277 1282
60 Sakon Nakhon 0 4273 3581-2 0 4271 1712
61 Sawang Daen Din 0 4272 1588-90 0 4272 1592
Si Sa Ket
62 Big-C Si Sa Ket 0 4563 4363-5 0 4563 4497
63 Kantharalak 0 4566 1159 0 4566 1160
64 Lotus Uthumphon Phisai 0 4569 2310-1 0 4569 2720
65 Si Sa Ket 0 4562 0708 0 4561 2874
66 Uthumphon Phisai 0 4569 1202-4 0 4569 1440
Surin
67 Samrong Thap 0 4456 9098-9 0 4456 9103
68 Sangkha 0 4457 1071-3 0 4457 1020
69 Surin 0 4451 1543 0 4451 4416

Chaiyaphum
8 Chaiyaphum 0 4483 8015-7 0 4481 1267
9 Kaeng Khro 0 4488 2754 0 4488 2758
10 Phu Khieo 0 4484 4900-2 0 4486 1498
11 Thep Sathit 0 4485 7005 0 4485 7131
Kalasin
12 Kalasin 0 4381 1024 0 4381 1497
Khon Kaen
13 Ban Phai 0 4327 2433-4 0 4327 2435
14 Big-C Khon Kean 0 4322 7187-91 0 4322 7192
15 Central Plaza Khon Kaen 0 4328 8060-4 0 4328 8065
16 Chum Phae 0 4331 1027 0 4331 1007
17 Khon Kaen University 0 4320 4434-8 0 4320 4439
18 Kranuan 0 4325 1276 0 4325 1683
19 Lotus Khon Kaen 0 4347 2621-5 0 4347 2626
20 Muang Phon 0 4341 4132 0 4341 4138
21 Thanon Kasikon 0 4324 1901-5 0 4324 1908
Thung Sang Khon Kaen
22 Thanon Mittraphap 0 4332 5519-24 0 4332 5442
Khon Kaen
23 Thanon Na Muang Khon Kaen 0 4322 5131-3 0 4322 5069
24 Thanon Pracha Samoson 0 4333 3761-7 0 4323 7709
Khon Kaen
25 Thanon Sri Chan Khon Kaen 0 4332 6154-5 0 4332 6156

Loei

26 Loei 0 4281 1080 0 4281 1443

27 Wang Saphung 0 4285 0920-2 0 4284 1043

Maha Sarakham

28 Maha Sarakham 0 4374 0920-4 0 4371 1242
29 Wapi Pathum 0 4379 9375-8 0 4379 9380

Mukdahan

30 Mukdahan 0 4263 1200-5 0 4263 1206
31 Talat Mukdahan 0 4261 1655 0 4261 1620

Nakhon Phanom

32 Nakhon Phanom 0 4252 2896-7 0 4251 1411
33 Si Songkhram 0 4259 9160-2 0 4259 9165
34 Tha Uthen 0 4258 1117-8 0 4258 1116

Nakhon Ratchasima

35 Cho Ho Nakhon Ratchasima 0 4492 8955-9 0 4492 8960
36 Dan Khun Thot 0 4420 4875-8 0 4420 4874
37 Hua Tha Le 0 4425 1372-4 0 4425 6394
Nakhon Ratchasima
331
Annual Report 2011
KASIKORNBANKGROUP
No. Branch Tel. Fax No. Branch Tel. Fax
No. Branch Tel. Fax
East 89 Branches
13 Tha Mai 0 3935 6810-2 0 3943 1547
14 Thanon Sri Rong 0 3932 5964-7 0 3932 1172
Muang Chanthaburi
15 Thanon Triratana 0 3932 1822-3 0 3932 1824
Chanthaburi
Chon Buri
16 Amata Nakorn Industrial 0 3821 3555-8 0 3821 3560
Estate Chon Buri
17 Amata Nakorn Industrial 0 3845 7596-7 0 3845 7598
Estate Chon Buri 2
18 Ban Bung 0 3844 3097-8 0 3844 3707
19 Bang Phra Chon Buri 0 3835 8259-63 0 3835 8264
20 Big-C Chon Buri 2 0 3838 7910-4 0 3838 7915
(Yaek Ang Sila)
21 Big-C Pattaya 3 0 3842 7630-2 0 3842 7745
(Pattaya Klang) B
22 Bo Thong 0 3821 1001-3 0 3821 1005
23 Bo Win Chon Buri 0 3834 6654-5 0 3834 6656
24 Central Center Pattaya 0 3841 5273-6 0 3841 5277
25 Central Festival 0 3804 3260-4 0 3804 3265
Pattaya Beach
26 Central Plaza Chon Buri 0 3805 3616-20 0 3805 3621
27 Don Hua Lo 0 3814 9611-5 0 3814 9616
(Amata Nakorn Chon Buri)
28 Harbor Mall Laem Chabang 0 3849 3488-92 0 3849 3582
29 Ko Sichang 0 3821 6131-2 0 3821 6133
30 Laem Chabang 0 3849 3624-7 0 3849 3628
31 Laem Thong Bang Saen 0 3815 3900-4 0 3815 3905
32 Lotus Pattaya Tai 0 3841 2661-2 0 3841 3508
33 Noen Plap Wan Chon Buri 0 3840 6305-6 0 3840 6348
34 Nong Mon Chon Buri 0 3839 2601-3 0 3839 2604
35 Nong Pru 0 3829 2444-8 0 3829 2450
36 Pattaya Klang 0 3842 5583-8 0 3842 5582
37 Pattaya Tai 0 3842 8513-5 0 3842 7696
38 Phan Thong Chon Buri 0 3845 2791-5 0 3845 2796
39 Phanat Nikhom 0 3847 3080-3 0 3847 3085
40 Robinson Si Racha 0 3831 4391-3 0 3832 4368
41 Royal Garden Plaza Pattaya 0 3841 6972-4 0 3841 6997
42 Saha Industrial Park 0 3876 2787-90 0 3876 2791
Si Racha
43 Sattahip 0 3873 9351-3 0 3843 7666
44 Si Racha 0 3831 1194-5 0 3832 2476
45 Soi Bua Khao Pattaya 0 3841 6989-93 0 3841 6994
46 Talat Ko Pho 0 3820 9101-3 0 3820 9104
47 Talat Na Klua 0 3836 7867-9 0 3822 5664
48 Talat Rong Po Chon Buri 0 3823 4069-71 0 3823 4457
Ubon Ratchathani
70 Det Udom 0 4536 1488-9 0 4536 1199
71 Phibun Mangsahan 0 4520 4817-9 0 4544 1871
72 Sunee Tower 0 4547 5921-5 0 4547 5926
Ubon Ratchathani
73 Thanon Chayangkun 0 4526 1598-9 0 4524 2803
Ubon Ratchathani
74 Thanon Phrom Thep 0 4524 3470-3 0 4525 5675
Ubon Ratchathani
75 Warin Chamrap 0 4526 9416-8 0 4526 9415
Udon Thani
76 Ban Dung 0 4227 1097-8 0 4227 1100
77 Central Plaza Udon Thani 0 4234 3906-8 0 4234 3920
78 Kumphawapi 0 4233 1992 0 4233 1993
79 Nam Som 0 4228 9174-8 0 4228 9179
80 Talat Ban Huai Udon Thani 0 4224 6419 0 4224 6274
81 Talat Muang Thong 0 4224 7050-1 0 4224 7044
Charoensri Udon Thani
82 Tesco Lotus Nadi 0 4213 0575-9 0 4213 0580
Udon Thani
83 Thanon Prajak Udon Thani 0 4224 8570-4 0 4222 2416
84 Udon Thani 0 4224 1121-2 0 4224 3320
Yasothon
85 Yasothon 0 4571 2592-3 0 4571 2679
Chachoengsao
1 Bang Khla 0 3854 1847 0 3854 1391
2 Bang Pakong 0 3883 2449-51 0 3853 2815
3 Bang Wua 0 3884 1040-2 0 3884 1043
4 Big-C Chachoengsao 2 0 3851 2581-2 0 3851 2279
(Thanon Si Sothon)
5 Bus Station Chachoengsao 0 3851 6102-3 0 3881 2087
6 Chachoengsao 0 3881 6296 0 3851 2195
7 Phanom Sarakham 0 3855 1464-5 0 3855 1025
8 Suwinthawong 0 3859 3470-3 0 3859 3475
Chachoengsao
9 Talat Khlong Suan 0 3859 5061-2 0 3859 5063
Chanthaburi
10 Khlung 0 3944 1659 0 3944 1367
11 Robinson Chanthaburi 0 3932 8804-8 0 3932 8809
12 Soi Dao 0 3938 1384-6 0 3938 1387
332
Annual Report 2011
KASIKORNBANKGROUP
No. Branch Tel. Fax No. Branch Tel. Fax
No. Branch Tel. Fax
South 84 Branches
49 Tesco Lotus Amata Nakorn 0 3845 7415-9 0 3845 7420
Chon Buri
50 Tesco Lotus Bo Win 0 3811 7048-52 0 3811 7053
51 Thanon Assumption 0 3833 8455-9 0 3833 8453
Si Racha
52 Thanon Chai Hat Pattaya 0 3805 2274-8 0 3805 2279
53 Thanon Chaloem Phrakiat 0 3841 3853-5 0 3841 3874
Pattaya
54 Thanon Liab Chai 0 3823 6264-8 0 3823 6269
Hat Chomtien
55 Thanon Pattaya-Na Klua 0 3842 0960-2 0 3842 0358
56 Thanon Phraya Satcha 0 3827 6010-2 0 3827 7854
Chon Buri
57 Thanon Sai Om Muang 0 3827 1995 0 3879 8993
Chon Buri
58 Thanon Sukhumvit 0 3827 3862-6 0 3827 3867
Chon Buri 1
59 Thanon Sukhumvit 0 3827 2055-7 0 3827 2058
Chon Buri 2
60 Thanon Sukhumvit 0 3879 4689-92 0 3879 4593
Chon Buri 3
(Si Yaek Chalerm Thai)
61 Thanon Sukhumvit Na Klua 0 3872 7450-2 0 3872 7454
62 Thanon Sukhumvit Pattaya 0 3841 6859-63 0 3841 6864
63 Thanon Wachira Prakan 0 3827 3850-5 0 3827 3856
Chon Buri
64 The Avenue Pattaya 0 3805 2240-4 0 3805 2245

Prachin Buri

65 Industrial Park 304 0 3741 4537-41 0 3741 4542
66 Kabin Buri 0 3728 1879 0 3728 1880
67 Prachin Buri 0 3721 1440-1 0 3721 2305
68 Si Mahosot 0 3727 6509-10 0 3727 6511

Rayong

69 Amata City Rayong 0 3865 0334-8 0 3865 0339
Industrial Estate
70 Ban Chang 0 3888 2875-7 0 3860 2577
71 Big-C Rayong 0 3801 1771-5 0 3801 1776
72 Eastern Seaboard 0 3865 6494-8 0 3865 6499
Industrial Estate Rayong
73 Klaeng 0 3888 4119-21 0 3867 1360
74 Laem Thong Rayong 0 3861 7084-7 0 3861 7209
75 Mab Ta Phut 0 3860 7518-21 0 3860 7525
76 Rayong 0 3861 1007 0 3861 3969
77 Talat Ban Phe Rayong 0 3889 6026-30 0 3889 6031
78 Thanon Chantha Udom 0 3861 6002-5 0 3861 6006
Rayong

Chumphon
1 Chumphon 0 7750 1418 0 7750 1029
2 Lang Suan Chumphon 0 7758 1490-2 0 7754 1071
3 Pak Nam Chumphon 0 7752 1013 0 7752 1620
4 Tha Sae 0 7759 9260-1 0 7759 9262
Krabi
5 Ao Nang Krabi 0 7569 5683-7 0 7569 5688
6 Krabi 0 7561 1333 0 7563 1465
7 Lotus Krabi 0 7565 0902-6 0 7565 0907
8 Talat Kao Krabi 0 7566 3550-1 0 7566 3512
Nakhon Si Thammarat
9 Chandi 0 7548 6490-3 0 7548 6446
10 Lotus Nakhon Si Thammarat 0 7532 4964-5 0 7532 4486
11 Nakhon Si Thammarat 0 7531 2085-9 0 7534 2891
12 Robinson Nakhon 0 7534 6317-21 0 7534 6322
Si Thammarat
13 Sahathai Plaza Thung Song 0 7542 0078-80 0 7541 2828
14 Talat Hua It 0 7534 5771-2 0 7534 5773
15 Tha Sala 0 7552 1337-8 0 7552 1336
16 Thung Song 0 7533 2423-5 0 7541 1798
Narathiwat
17 Narathiwat 0 7351 1360 0 7351 1231
18 Rue Soh 0 7357 1186-7 0 7357 1196
19 Sungai Kolok 0 7361 1578-9 0 7361 2455
Sa Kaeo
79 Aranyaprathet 0 3723 1272 0 3723 1072
80 Khlong Hat 0 3751 2251-4 0 3751 2249
81 Sa Kaeo 0 3722 0522-3 0 3724 1022
82 Talat Rong Klua 0 3723 0217-9 0 3722 6079
Aranyaprathet
83 Tesco Lotus Aranyaprathet 0 3754 1618-21 0 3754 1622
84 Wang Nam Yen 0 3725 1002-3 0 3725 1001
Trat
85 Khlong Yai 0 3958 1123-4 0 3958 1255
86 Ko Chang 0 3955 1509-10 0 3955 1508
87 Laem Ngop 0 3959 7045-6 0 3953 8297
88 Talat Thetsaban Trat 0 3952 4851-5 0 3952 4856
89 Trat 0 3952 0569-73 0 3953 2857
333
Annual Report 2011
KASIKORNBANKGROUP
No. Branch Tel. Fax No. Branch Tel. Fax
Pattani
20 Pa Lat 0 7348 5181 0 7348 5186
21 Pattani 0 7331 1518-20 0 7333 1039
Phang Nga
22 Khao Lak Phang Nga 0 7648 5380-4 0 7648 5385
23 Phang Nga 0 7643 0529-30 0 7641 1888
24 Talat Yan Yao 0 7642 1555 0 7642 1389
25 Thai Muang 0 7657 1501 0 7657 1203
Phatthalung
26 Phatthalung 0 7462 7808-9 0 7461 2214
Phuket
27 Central Festival Phuket 0 7624 9981-3 0 7624 9985
28 Choeng Talay Phuket 0 7627 1490-3 0 7632 4522
29 Ha Yaek Chalong Phuket 0 7638 1388-9 0 7638 1634
30 Hat Kamala Phuket 0 7638 6039-43 0 7638 6044
31 Hat Karon Phuket 0 7639 8041-5 0 7639 8055
32 Hat Kata Phuket 0 7633 0573-6 0 7633 0699
33 Hat Patong 0 7634 0447-9 0 7634 0198
34 Jung Ceylon Phuket 0 7636 6060-4 0 7636 6065
35 Lotus Chaofah Phuket 0 7621 6836-7 0 7621 6848
36 Lotus Phuket 0 7661 2794-8 0 7661 2799
37 Lotus Rawai Phuket 0 7638 3423-4 0 7638 3701
38 Phuket 0 7625 6400-1 0 7621 3561
39 Samkong Phuket 0 7621 7011-2 0 7621 7450
40 Thalang Phuket 0 7631 1588-90 0 7631 1584
41 Thanon Na Nai Hat Patong 0 7634 4790-2 0 7634 4927
42 Thanon Pracha Nukhro 0 7634 1152-3 0 7629 3253
Hat Patong
43 Thanon Thep Krasattri 0 7637 3520-4 0 7637 3525
Phuket
44 Tilok Center Phuket 0 7621 8068-70 0 7621 8074
Ranong
45 Ranong 0 7783 2188-9 0 7781 1345
46 Thanon Saphan Pla Ranong 0 7783 5216-8 0 7783 5219

Satun

47 Satun 0 7473 0431-5 0 7472 1358

Songkhla

48 Big-C Hat Yai 2 0 7446 9185-9 0 7446 9190
(Thanon Phetkasem)
49 Chong Khao-Mo O Hat Yai 0 7426 2631-4 0 7426 2637
50 Hat Yai Nai 0 7425 7840-2 0 7425 4843
51 Khlong Ngae 0 7445 2757-61 0 7445 2762
52 Padang Besa 0 7452 1977-8 0 7452 1980
53 Robinson Hat Yai 0 7422 3473-6 0 7422 3509
54 Songkhla 0 7444 0420-3 0 7432 1071
55 Thanon Kanchanawanit 0 7455 9159-61 0 7455 9408
Hat Yai
56 Thanon Lop Buri Ramet 0 7421 4450-4 0 7421 4455
Hat Yai
57 Thanon Nakhon Nai 0 7432 1063-4 0 7432 1065
Songkhla
58 Thanon Phetkasem Hat Yai 0 7436 6151-2 0 7424 6923
59 Thanon Ratthakan Hat Yai 0 7423 9119-22 0 7423 9129
60 Thanon Saiburi Songkhla 0 7448 7247-9 0 7431 3322
61 Thanon Si Phuwanat 0 7435 4727-9 0 7423 5770
Hat Yai
62 Thanon Supphasan 0 7422 0884 0 7424 5233
Rangsan Hat Yai
Surat Thani
63 Ban Ta Khun 0 7739 7003-4 0 7739 7055
64 Chai Buri 0 7736 7141-3 0 7736 7150
65 Chaweng 2 Ko Samui 0 7742 2252 0 7742 2762
66 Chaweng 3 Ko Samui 0 7741 3243 0 7741 4223
(Living Plaza)
67 Chaweng Ko Samui 0 7743 0267-8 0 7743 0494
68 Coliseum Surat Thani 0 7791 0035-9 0 7791 0040
69 Ko Pha-ngan 0 7737 7848-50 0 7737 7852
70 Ko Samui 0 7742 1200-1 0 7742 0141
71 Lamai Ko Samui 0 7742 4305-6 0 7742 4619
72 Lotus Surat Thani 0 7791 0056-60 0 7791 0061
73 Mae Nam Ko Samui 0 7724 8305-9 0 7724 8310
74 Phunphin 0 7731 1033 0 7731 1000
75 Si Yaek Sang Phet 0 7721 8392 0 7721 9594
Surat Thani
76 Surat Thani 0 7727 2200 0 7728 3972
77 Tesco Lotus Lamai 0 7741 8633-5 0 7741 8909
Ko Samui
78 Thanon Talat Mai 0 7728 4093-5 0 7728 4096
Surat Thani
79 Wiang Sa 0 7736 1661-3 0 7736 2007
Trang
80 Kantang 0 7523 8100-4 0 7523 8111
81 Thanon Choem Panya 0 7521 9681-2 0 7521 9853
Trang
82 Trang 0 7521 0137-8 0 7521 8200
Yala
83 Betong 0 7324 5806-7 0 7323 1386
84 Yala 0 7324 0816-8 0 7321 4190
334
Annual Report 2011
KASIKORNBANKGROUP
No. Foreign Exchange Booth Tel. Fax
1 Airport Link Phaya Thai 0 2642 4071 0 2642 4072
Station
2 Central World Plaza 0 2251 1393 0 2251 1392
3 Chatuchak Plaza 0 2265 9502-6 0 2265 9507
4 City Complex Pratu Nam 0 2253 1196 0 2253 1197
5 Mahboonkrong Center 1 0 2216 4820-2 0 2216 4820-2
ext. 19 ext. 20
6 Mahboonkrong Center 2 0 2611 7104 0 2620 9973
7 Money Park 0 2686 3936-7 0 2686 3943
Mahboonkrong Center
8 Na-Na Nua 0 2655 0735-40 0 2655 0741
ext. 120
9 Phat Phong 2 0 2237 1902-6 0 2237 1930
10 Platinum Fashion Mall 0 2121 9745 0 2121 9746
11 Silom Soi 22 0 2235 2540-4 0 2235 2545
12 Soi Rambutri 1 0 2629 5031 0 2629 5032
13 Soi Rambutri 2 0 2282 8628-9 0 2282 8661
14 Soi Sukhumvit 4 0 2253 1280 0 2253 1281
15 Suan Chatuchak 0 2272 4790-3 0 2272 4802
Weekend Market
16 Sukhumvit 1 (Bumrungrad) 0 2255 2324-7 0 2255 2328
ext. 107
17 Sukhumvit 11 0 2253 8623-4 0 2255 8600
18 Sukhumvit 15 0 2253 7381-5 0 2253 7386
19 Sukhumvit 33 (Bang Kapi) 0 2261 0150-7 0 2261 0164
ext. 144
20 Sukhumvit 6 0 2255 1861-5 0 2255 1866
(Two Pacific Place Building)
21 Thanon Khao San 1 0 2282 8959 0 2282 4122
22 Thanon Khao San 2 0 2282 7367 0 2282 7368
23 Thanon Khao San 3 0 2280 5904-8 0 2280 5909
24 Thanon Khao San 4 0 2280 2798 0 2280 2799
25 Thanon Phetchaburi 17 0 2255 5320-4 0 2255 5325
ext. 108
26 Wat Trai Mit 0 2221 9184 0 2221 9185
FOREIGN EXCHANGE BOOTH
26 Bangkok Branches 73 Upcountry Branches
No. Foreign Exchange Booth Tel. Fax
Chiang Mai
1 Night Bazaar 0 5381 9117-9 0 5327 3552
2 Thanon Tha Phae 0 5327 0151-8 0 5328 2679
Chiang Mai ext. 143
Chon Buri
3 Big-C Pattaya 3 0 3842 1750 0 3842 1751
(Pattaya Klang)
4 Carlton Pattaya Hotel 0 3842 8781 0 3842 8782
5 Central Festival 0 3804 3508 0 3804 3509
Pattaya Beach
6 Chomtien 1 Pattaya 0 3825 2862 0 3825 2863
7 Chomtien 2 Pattaya 0 3823 2320 0 3823 2321
8 Diana Inn Pattaya Hotel 0 3841 3440 0 3841 3441
9 Grand Jomtien Palace 0 3823 3628 0 3823 3769
Hotel Pattaya
10 Pattaya Klang 0 3842 5583 0 3842 5582
11 Pattaya Tai 2 0 3842 8511 0 3842 7696
ext. 150
12 PS Plaza Pattaya 0 3842 5316 0 3842 5929
13 Royal Garden Plaza 0 3841 6972-4 0 3841 6996
Pattaya ext. 109
14 Soi Bua Khao Pattaya 1 0 3841 6989-93 0 3841 6994
15 Soi Bua Khao Pattaya 2 0 3842 6170 0 3842 6171
16 Soi Bua Khao Pattaya 3 0 3841 6421 0 3841 6422
17 Summer Beach Hotel 0 3823 1845 0 3823 1846
Chomtien
18 Tesco Lotus Pattaya Tai 0 3841 3342 0 3841 2662
ext. 109
19 Thanon Chai Hat Pattaya 0 3805 2274-8 0 3805 2279
20 Thanon Chai Hat Pattaya 1 0 3842 1403 0 3842 6361
21 Thanon Chai Hat Pattaya 3 0 3841 3427 0 3841 3428
Pattaya Tai
22 Thanon Chai Hat Pattaya 4 0 3841 6430 0 3841 6431
Pattaya Klang
23 Thanon Chai Hat Pattaya 0 3841 5849 0 3841 5850
Soi 13/4
24 Thanon Liab Chai 0 3823 6264-8 0 3823 6269
Hat Chomtien ext. 109
25 Thanon Pattaya Sai 2 0 3841 6423 0 3841 6424
26 Thanon Pattaya Sai 2 0 3842 6210 0 3842 6211
(Pattaya Klang)
27 Thanon Pattaya Sai 2 0 3842 1630 0 3842 1680
(Pattaya Nua)
335
Annual Report 2011
KASIKORNBANKGROUP
K-SAFE DEPOSIT BOX CENTER
Bangkok
No. Foreign Exchange Booth Tel. Fax No. Foreign Exchange Booth Tel. Fax
28 Thanon Pattaya-Na Klua 0 3842 0960-2 0 3842 0358
29 Thanon Phra Tamnak 0 3841 6713 0 3841 6714
Pattaya
30 The Avenue Pattaya 0 3805 2240-4 0 3805 2245
31 Walking Street Pattaya 0 3842 1345 0 3842 9429
Phang Nga
32 Khao Lak Phang Nga 1 0 7648 5380-4 0 7648 5385
33 Khao Lak Phang Nga 2 0 7648 5386 0 7648 5387
Phuket
34 Amata Resort Hat Patong 0 7634 0346 0 7634 0407
35 Ha Yaek Chalong Phuket 0 7638 1710-1 0 7638 1634
36 Hat Kamala Phuket 0 7638 6039-43 0 7638 6044
37 Hat Karon Phuket 1 0 7639 8041-5 0 7639 8055
ext. 109
38 Hat Karon Phuket 2 0 7633 3551 0 7633 3552
39 Hat Karon Phuket 3 0 7639 8388 0 7639 8389
40 Hat Kata Phuket 1 0 7633 0573-6 0 7633 0699
41 Hat Kata Phuket 2 0 7633 3010 0 7633 3011
42 Hat Kata Phuket 3 0 7633 0670 0 7633 0671
43 Hat Kata Phuket 4 0 7633 1005 0 7633 1006
44 Hat Kata Phuket 5 0 7633 0817 0 7633 0818
45 Hat Kata Phuket 6 0 7633 0824 0 7633 0825
46 Hat Kata Phuket 7 0 7633 0961 0 7633 0962
47 Hat Patong 1 0 7634 0447-9 0 7634 0198
ext. 114
48 Hat Patong 2 0 7634 0060 0 7634 0069
49 Jung Ceylon Phuket 1 0 7636 6060-4 0 7636 6065
50 Jung Ceylon Phuket 2 0 7636 6745 0 7636 6746
51 Jung Ceylon Phuket 3 0 7636 6741 0 7636 6742
52 Karon Sea Sands Resort 0 7639 6429 0 7639 6430
53 Mr. Goods Seafood 0 7634 0167 0 7634 0168
Patong
54 Ocean Plaza Hat Patong 0 7634 1545 0 7634 1546
No. Branch Tel. Fax Business Hours
1 Lat Phrao 92 0 2530 4905 0 2530 4966 Monday - Friday 9.00 - 20.00 hrs., Saturday - Sunday 9.00 - 17.00 hrs.
2 Sukhumvit 6 0 2254 6848-9 0 2255 1866 Monday - Friday 9.00 - 20.00 hrs., Saturday - Sunday 9.00 - 17.00 hrs.
(Two Pacific Place Building)
55 Pisona Hat Patong 0 7634 6390 0 7634 6391
56 Thanon Bang La Patong 1 0 7634 3440 0 7634 3441
57 Thanon Bang La Patong 2 0 7634 0438 0 7634 0439
58 Thanon Na Nai 0 7634 4790-2 0 7634 4927
Hat Patong
59 Thanon Pracha Nukhro 0 7629 3198 0 7629 3253
Hat Patong 1
60 Thanon Pracha Nukhro 0 7634 1629 0 7634 1630
Hat Patong 2
61 Thara Patong Hotel 0 7634 6288 0 7634 6289
Phuket
62 Tony Resort Hat Patong 0 7634 3207 0 7634 3208
Prachuap Khiri Khan
63 Hat Hua Hin 0 3251 3858 0 3251 3859
Samut Prakan
64 Airport Link Suvarnabhumi 0 2134 6417 0 2134 6418
Station
Surat Thani
65 Chaweng 2 Ko Samui 0 7742 2252 0 7742 2762
66 Chaweng 3 Ko Samui 0 7741 3243 0 7741 4223
(Living Plaza)
67 Chaweng Center 0 7741 3641 0 7741 3642
Ko Samui
68 Chaweng Ko Samui 0 7743 0267-8 0 7743 0494
69 Hat Chaweng 1 0 7741 3871 0 7741 3872
70 Hat Chaweng 2 0 7742 2690 0 7742 2692
71 Hat Chaweng 3 0 7741 4439 0 7741 4440
72 Lamai Ko Samui 0 7742 4616-8 0 7742 4619
ext. 107
Trat
73 Ko Chang 0 3955 1483-4 0 3955 1508
336
Annual Report 2011
KASIKORNBANKGROUP
THE WISDOM EXCLUSIVE CENTER
Bangkok
No. Branch Tel. Fax Business Hours
1 Phahon Yothin Main Branch 0 2273 1212-6 0 2273 1234 Monday - Friday 8.30 - 15.30 hrs.
2 Silom Main Branch 0 2232 5001 0 2234 5145 Monday - Friday 8.30 - 15.30 hrs.
ext. 5220, 5248
3 Thanon Ratchada Phisek 0 2693 2463 0 2693 3240 Monday - Friday 8.30 - 15.30 hrs.
Huai Khwang ext. 148
4 Thanon Sathon 0 2238 2881-6 0 2238 2887 Monday - Friday 8.30 - 15.30 hrs.
5 Thanon Sua Pa 0 2226 4560-9 0 2225 6902 Monday - Friday 8.30 - 15.30 hrs.
Main Branch ext. 5600-1
6 Yaowarat 0 2623 3636 0 2226 4806 Monday - Friday 8.30 - 15.30 hrs.
ext. 113, 115
7 Central Bangna 2 0 2398 5820-1 0 2398 5827 Daily 11.00 - 20.00 hrs.
0 2398 5824-6
8 Sofitel So Bangkok Hotel 0 2562 7781-88 0 2562 7780 Daily 9.00 - 21.00 hrs.
No. Branch Tel. Fax Business Hours
9 Central Plaza Chiangmai 0 5390 3607 0 5390 3612 Daily 11.00 - 20.00 hrs.
Airport 2
Upcountry
THE WISDOM CORNER
No. Branch Tel. Fax Business Hours
1 Rat Burana Main Branch 0 2871 3650-5 0 2871 3645 Monday - Friday 8.30 - 15.30 hrs.
2 Siam Paragon 0 2610 9404-8 0 2610 9409 Daily 11.00 - 20.00 hrs.
3 Siam Square 0 2658 1755-9 0 2658 1754 Daily 10.00 - 18.00 hrs.
4 Wang Burapha 0 2623 7681-90 0 2225 0344 Monday - Friday 8.30 - 15.30 hrs.
5 Paradise Park 0 2325 9108-12 0 2325 9113 Daily 10.30 - 20.00 hrs.
6 Thanon Sukhumvit 55 0 2178 0904 0 2178 0909 Monday - Friday 8.30 - 15.30 hrs.
(Soi Thong Lo 20)
7 Central Ladprao 1 0 2541 1543 0 2541 1548 Daily 11.00 - 20.00 hrs.
8 Central Plaza Grand 0 2160 3813-7 0 2276 8725 Daily 11.00 - 20.00 hrs.
Rama 9
9 Central Rama III 0 2673 6338-9 0 2673 6240 Daily 11.00 - 20.00 hrs.
10 Sukhumvit 57 0 2392 2039 0 2390 0784 Monday - Friday 8.30 - 15.30 hrs.
0 2714 1089-94
Bangkok
337
Annual Report 2011
KASIKORNBANKGROUP
THE WISDOM K-SAFE DEPOSIT BOX CENTER
No. Branch Tel. Fax Business Hours
1 Sukhumvit 6 0 2254 6848-9 0 2255 1866 Monday - Friday 9.00 - 20.00 hrs., Saturday - Sunday 9.00 - 17.00 hrs.
(Two Pacific Place Building)
2 Lat Phrao 92 0 2530 4905 0 2530 4966 Monday - Friday 9.00 - 20.00 hrs., Saturday - Sunday 9.00 - 17.00 hrs.
0 2530 4865
3 Sofitel So Bangkok Hotel 0 2562 7781-88 0 2562 7780 Daily 9.00 - 21.00 hrs.
Bangkok
No. Branch Tel. Fax Business Hours
No. Branch Tel. Fax Business Hours
18 Central Festival Phuket 0 7624 9981 0 7624 9985 Daily 11.00 - 20.00 hrs.
19 Thanon Sukhumvit Pattaya 0 3841 6859-63 0 3841 6864 Monday - Friday 8.30 - 16.30 hrs.
Upcountry
11 Sukhumvit 33 (Bang Kapi) 0 2261 0151-7 0 2261 0164 Monday - Friday 8.30 - 15.30 hrs.
12 Central World 0 2251 0231-5 0 2251 0236 Daily 11.00 - 20.00 hrs.
13 Maxvalu Phattanakan 0 2231 3374 0 2322 2589 Monday - Friday 9.00 - 18.00 hrs., Saturday - Sunday 10.00 - 18.00 hrs.
0 2722 1004-8
0 2722 2202
14 Thanon Thepharak Km. 16 0 2750 6193-5 0 2750 7328 Monday - Friday 8.30 - 15.30 hrs.
0 2750 7326-7
15 Chaeng Watthana 0 2562 8008 0 2562 8015 Monday - Friday 8.30 - 15.30 hrs.
Muang Thong Thani 0 2562 8001-7
Main Branch 0 2562 8009-14
16 Central Pin Klao 0 2424 3595-6 0 2424 2834 Daily 11.00 - 20.00 hrs.
0 2424 3990-2
17 Phat Phong 0 2637 0041-8 0 2637 0477 Monday - Friday 8.30 - 15.30 hrs.
0 2637 0470-4
338
Annual Report 2011
KASIKORNBANKGROUP
Service Hours: Tuesday - Thursday 17.00 - 19.00 hrs.
Able to make an appointment via K-Contact Center 0 2888 8888 ext. 09 (24 hrs.) at least 1 day before the meeting
Bangkok: 34 Branches
No. K-WePlan
1 All Seasons Place
2 Bang Bon
3 Bang Khae
4 Bang Khen
5 Bang Khun Thian
6 Bang Su
7 Bang Yikhan
8 Energy Complex (PTT)
9 Hua Mak
10 Kluai Nam Thai
11 Lat Krabang
12 Lat Phrao 25
13 Phahon Yothin Main Branch
14 Phat Phong
15 Phetkasem 51
16 Phra Khanong
17 Rat Burana Main Branch
18 Sanam Pao
19 Saphan Krung Thon
20 Saphan Luang
21 Saphan Mai Don Muang
22 Siam Square
23 Silom Main Branch
24 Sukhumvit 1 (Bumrungrad)
25 Sukhumvit 101
26 Sukhumvit 33 (Bang Kapi)
27 Thanon Nawamin 36
28 Thanon Phetchaburi Tat Mai
29 Thanon Ram Intra
30 Thanon Ramkhamhaeng 151
31 Thanon Ratchada Phisek Huai Khwang
32 Thanon Sua Pa Main Branch
33 Thon Buri
34 Wang Burapha
Upcountry: 173 Branches
Central: 38 Branches
No. K-WePlan
Ang Thong
1 Pa Mok
Chai Nat
2 Chai Nat
Lop Buri
3 Ban Mi
Nakhon Nayok
4 Nakhon Nayok
Nakhon Pathom
5 Om Yai
6 Thanon Phetkasem Nakhon Pathom
Nonthaburi
7 Chaeng Watthana Muang Thong Thani
Main Branch
8 Thanon Ngam Wong Wan
Pathum Thani
9 Khlong 6 Thanyaburi
10 Nava Nakorn
11 Rangsit
12 Talat Si Mum Muang-Rangsit
Phetchaburi
13 Phetchaburi
14 Tha Yang
Phra Nakhon Si Ayutthaya
15 Ayutthaya
16 Thanon Rojana Ayutthaya
Prachuap Khiri Khan
17 Hua Hin
18 Pran Buri
No. K-WePlan
Ratchaburi
19 Ban Pong
20 Thanon Sri Suriyawong Ratchaburi
Samut Prakan
21 Bang Phli
22 Phra Pradaeng
23 Thanon Thepharak
Samut Sakhon
24 Ban Phaeo Lak Sam
25 Damnoen Saduak
26 Krathum Baen Samut Sakhon
27 Phanthai Norasing Samut Sakhon
28 Samut Sakhon
29 Talat Samut Sakhon
30 Thanon Ekkachai Samut Sakhon
31 Thanon Ekkachai-Photchae
32 Thanon Setthakit 1 Samut Sakhon
Saraburi
33 Phra Phutthabat
34 Saraburi
35 Thanon Sutbanthad Saraburi
Sing Buri
36 Sing Buri
Suphan Buri
37 Suphan Buri
38 Thanon Malaiman Suphan Buri
Data as of January 1, 2012
K-WePlan BRANCH
339
Annual Report 2011
KASIKORNBANKGROUP
No. K-WePlan
Chiang Rai
1 Central Plaza Chiang Rai*
2 Chiang Khong
3 Chiang Rai
Chiang Mai
4 Big-C Chiang Mai (Don Chan)*
5 Big-C Chiang Mai 2 (Yaek San Dek)*
6 Central Plaza Chiang Mai Airport*
7 Central Plaza Chiang Mai Airport 2*
8 Chang Phuak Chiang Mai
9 Chiang Mai University
10 Mae Rim Chiang Mai
11 Mi Chok Plaza
(Thanon Chiang Mai-Mae Jo)
12 Night Bazaar
13 Talat Pratu Chiang Mai
14 Talat Warorot
15 Thanon Chang Klan Chiang Mai
16 Thanon Charoen Muang Chiang Mai
17 Thanon Moon Muang Chiang Mai
18 Thanon Nimmanhemin Chiang Mai
19 Thanon Suthep Chiang Mai
20 Thanon Tha Phae Chiang Mai
Kamphaeng Phet
21 Kamphaeng Phet
22 Khlong Khlung
Lampang
23 Thanon Chatchai Lampang
Lamphun
24 Lamphun
Mae Hong Son
25 Mae Hong Son
26 Pai
Nakhon Sawan
27 Thanon Kosi Nakhon Sawan
28 Thanon Sawanwithi Nakhon Sawan
North: 41 Branches
No. K-WePlan
Nan
29 Nan
Phayao
30 Chiang Kham
31 Chun
32 Si Yaek Mae Tam Phayao
Phetchabun
33 Phetchabun
34 Sap Samo Thot
Phichit
35 Phichit
Phitsanulok
36 Ha Yaek Khok Matum
Phrae
37 Phrae
Sukhothai
38 Sukhothai
Tak
39 Mae Sot
40 Tak
Uthai Thani
41 Nong Chang
No. K-WePlan
Northeast: 39 Branches
No. K-WePlan
Khon Kaen
5 Ban Phai
6 Chum Phae
7 Khon Kaen University
8 Kranuan
9 Thanon Kasikorn Thung Sang Khon Kaen
10 Thanon Mittraphap Khon Kaen
11 Thanon Na Muang Khon Kaen
12 Thanon Sri Chan Khon Kaen
Loei
13 Loei
Maha Sarakham
14 Maha Sarakham
Nakhon Phanom
15 Nakhon Phanom
Nakhon Ratchasima
16 Dan Khun Thot
17 Si Khiu Nakhon Ratchasima
18 Thanon Chomphon Nakhon Ratchasima
19 Thanon Chomsurangyat
Nakhon Ratchasima
20 Thanon Mittraphap Nakhon Ratchasima
21 The Mall Nakhon Ratchasima*
22 Wang Nam Khieo
Nong Khai
23 Nong Khai
24 Pak Khat
Roi Et
25 Roi Et
26 Thanon Thevaphiban Roi Et
Sakon Nakhon
27 Phang Khon
28 Sakon Nakhon
29 Sawang Daen Din
Si Sa Ket
30 Si Sa Ket
Amnat Charoen
1 Amnat Charoen
Buriram
2 Buri Ram
Chaiyaphum
3 Chaiyaphum
Kalasin
4 Kalasin
340
Annual Report 2011
KASIKORNBANKGROUP
No. K-WePlan No. K-WePlan
Prachin Buri
19 Industrial Park 304
20 Prachin Buri
21 Si Mahosot
Rayong
22 Eastern Seaboard Industrial Estate Rayong
23 Mab Ta Phut
24 Rayong
25 Thanon Chantha Udom Rayong
Sa Kaeo
26 Wang Nam Yen
Trat
27 Talat Thetsaban Trat Branch
28 Trat
East: 28 Branches
No. K-WePlan
Chachoengsao
1 Bang Khla
2 Chachoengsao
Chanthaburi
3 Robinson Chanthaburi*
4 Thanon Triratana Chanthaburi
Chon Buri
5 Amata Nakorn Industrial Estate Chon Buri
6 Bo Win Chon Buri
7 Pattaya Klang
8 Phanat Nikhom
9 Si Racha
10 Soi Bua Khao Pattaya
11 Talat Ko Pho
12 Talat Na Klua
13 Thanon Chai Hat Pattaya
14 Thanon Liab Chai Hat Chomtien
15 Thanon Sukhumvit Chon Buri 1
16 Thanon Sukhumvit Chon Buri 2
17 Thanon Sukhumvit Na Klua
18 Thanon Wachira Prakan Chon Buri
South: 27 Branches
No. K-WePlan
Chumphon
1 Chumphon
2 Lang Suan Chumphon
Nakhon Si Thammarat
3 Chandi
4 Nakhon Si Thammarat
5 Thung Song
Narathiwat
6 Sungai Kolok
Phang Nga
7 Phang Nga
8 Thai Muang
Phatthalung
9 Phatthalung
No. K-WePlan
Phuket
10 Hat Kata Phuket
11 Jung Ceylon Phuket*
12 Phuket
13 Thalang Phuket
14 Thanon Na Nai Hat Patong
Ranong
15 Ranong
Satun
16 Satun
Songkhla
17 Chong Khao-Mo O Hat Yai
18 Robinson Hat Yai*
19 Thanon Phetkasem Hat Yai
Surat Thani
20 Chai Buri
21 Chaweng Ko Samui
22 Phunphin
23 Si Yaek Sang Phet Surat Thani
24 Thanon Talat Mai Surat Thani
Trang
25 Thanon Choem Panya Trang
26 Trang
Yala
27 Yala
Data as of January 1, 2012
* Note: Service Hours (Branch in Department Store):
Tuesday - Thursday 18.00 - 20.00 hrs.
Surin
31 Surin
Ubon Ratchathani
32 Sunee Tower Ubon Ratchathani
33 Thanon Chayangkun Ubon Ratchathani
Udon Thani
34 Ban Dung
35 Nam Som
36 Talat Muang Thong Charoensri Udon Thani
37 Thanon Prajak Udon Thani
38 Udon Thani
Yasothon
39 Yasothon
341
Annual Report 2011
KASIKORNBANKGROUP
No. Corporate Business Center Tel. Fax
1 Corporate Business Center 0 2470 2951 -
Phahon Yothin
No. Corporate Business Center Tel. Fax
7 Upcountry Branches
Chon Buri

1 Corporate Business Center 0 3845 8972-5 0 3845 8976
Amata Nakorn Industrial
Estate Chon Buri 2
2 Corporate Business Center 0 3849 3830-2 0 3849 3833
Laem Chabang

Nakhon Ratchasima

3 Corporate Business Center 0 4425 8723 0 4425 8883
Hua Tha Le
Nakhon Ratchasima

No. Corporate & SME Service Center Tel. Fax
1 Corporate & SME Service 0 2282 1822-3 0 2282 1839
Center Bang Lamphu 0 2282 1838
2 Corporate & SME Service 0 2585 7468 0 2585 9767
Center Bang Pho 0 2585 9747
3 Corporate & SME Service 0 2586 7800 0 2586 7292
Center Bang Su 0 2586 7255-6
4 Corporate & SME Service 0 2424 2543 0 2424 2166
Center Bang Yikhan 0 2424 2160
0 2424 2163
5 Corporate & SME Service 0 2877 5641-7 0 2476 0620
Center Dao Khanong ext. 200-7, 301-4 0 2877 5697
6 Corporate & SME Service 0 2537 0366-7 0 2537 0368
Center Energy Complex
(PTT)
7 Corporate & SME Service 0 2377 3522-3 0 2377 3357
Center Hua Mak 0 2377 3351
8 Corporate & SME Service 0 2314 2313-16 0 2314 2317
Center Thanon
Phattanakan 20
No. Corporate Business Center Tel. Fax
Nakhon Sawan
4 Corporate Business Center 0 5637 2231-7 0 5637 2239
Thanon Sai Asia
Nakhonsawan
Songkhla
5 Corporate Business Center 0 7422 1944-5 0 7422 1946
Thanon Phetkasem Hat Yai
Phuket
6 Corporate Business Center 0 7621 9851 0 7621 9851
Phuket
Surat Thani
7 Corporate Business Center 0 7742 6163 0 7742 6164
Ko Samui
No. Corporate & SME Service Center Tel. Fax
9 Corporate & SME Service 0 2367 3388-89 0 2367 3390
Center Kluai Nam Thai
10 Corporate & SME Service 0 2739 0191-5 0 2326 8303
Center Lat Krabang ext. 155-8
11 Corporate & SME Service 0 2513 1504 0 2513 1724
Center Lat Phrao 25 0 2513 1571
12 Corporate & SME Service 0 2273 1401 0 2273 1472
Center Phahon Yothin 0 2273 1403-11 0 2273 1635
13 Corporate & SME Service 0 2454 0278-9 0 2454 2606
Center Phetkasem 51 0 2454 2605
14 Corporate & SME Service 0 2214 6450-2 0 2214 6453
Center Saphan Luang
15 Corporate & SME Service 0 2634 0580-9 0 2234 6178
Center Silom ext. 5420-30 0 2234 9650
0 2234 5141
16 Corporate & SME Service 0 2331 0875-7 0 2331 0878
Center Sukhumvit 101
17 Corporate & SME Service 0 2261 0133-8 0 2261 0145
Center Sukhumvit 33 ext. 201-4
(Bang Kapi)
CORPORATE & SME SERVICE CENTER
Bangkok
Business Hours: Monday - Friday 8.30 - 16.30 hrs.
1 Bangkok Branch
Business Hours: Monday - Friday 8.30 - 16.30 hrs.
CORPORATE BUSINESS CENTER
342
Annual Report 2011
KASIKORNBANKGROUP
No. Corporate & SME Service Center Tel. Fax No. Corporate & SME Service Center Tel. Fax
Upcountry
Central
No. Corporate & SME Service Center Tel. Fax
Nakhon Pathom

1 Corporate & SME Service 0 2811 6845-6 0 2431 2042
Center Om Yai 0 2431 2043

Nonthaburi

2 Corporate & SME Service 0 2594 2940-2 0 2594 2943
Center Thanon
Rattanathibet Bang Yai
3 Corporate & SME Service 0 2574 6576-7 0 2574 6569
Center Thanon 0 2574 6567
Chaeng Watthana

Pathum Thani
4 Corporate & SME Service 0 2533 0874-5 0 2533 0877
Center Khlong 2 Thanyaburi 0 2533 0883-4
5 Corporate & SME Service 0 2529 1572-3 0 2529 1522
Center Nava Nakorn 0 2529 1231 0 2529 1963
Phra Nakhon Si Ayutthaya
6 Corporate & SME Service 0 3535 1691-3 0 3535 1694
Center Hi Tech Industrial
Estate Ayutthaya
7 Corporate & SME Service 0 3533 2293-4 0 3533 2295
Center Rojana Industrial Park
Ratchaburi
8 Corporate & SME Service 0 3222 2674-6 0 3222 1233
Center Ban Pong
Samut Prakan
9 Corporate & SME Service 0 2316 6642-3 0 2316 6646
Center Bang Phli 0 2316 6645
10 Corporate & SME Service 0 2134 1901-2 0 2134 1903
Center Customs Free Zone 0 2134 1904
Suvarnabhumi
11 Corporate & SME Service 0 2464 3153-4 0 2464 3578
Center Phra Pradaeng 0 2464 3577
12 Corporate & SME Service 0 2380 0601-3 0 2380 0604
Center Samrong
(Pu Chao Center)
13 Corporate & SME Service 0 2395 3085 0 2387 1192
Center Samut Prakan 0 2395 3441
14 Corporate & SME Service 0 2324 3113-5 0 2324 3116
Center Talat Bang Pu
Industrial Estate
15 Corporate & SME Service 0 2386 5165-7 0 2386 5168
Center Talat Nam Daeng
16 Corporate & SME Service 0 2178 2183-5 0 2178 2187
Center Thanon King Kaeo
Samut Prakan
Samut Sakhon
17 Corporate & SME Service 0 3442 3445-7 0 3442 3448
Center Thanon Ekkachai
Samut Sakhon
18 Corporate & SME Service 0 3481 6666 0 3481 6708
Center Thanon Setthakit 1 0 3481 6707
Samut Sakhon 0 3442 2395-6
18 Corporate & SME Service 0 2639 1314-6 0 2639 1317
Center Surawong
19 Corporate & SME Service 0 2254 5652-4 0 2254 5655
Center Thanon
Phetchaburi 17
20 Corporate & SME Service 0 2552 8329-30 0 2552 8624
Center Thanon Ram Intra 0 2552 8623
21 Corporate & SME Service 0 2417 2361-3 0 2417 2364
Center Thanon Rama II
22 Corporate & SME Service 0 2284 3760-2 0 2284 3763
Center Thanon Rama III
23 Corporate & SME Service 0 2264 0072-4 0 2264 0083
Center Thanon Ratchada 0 2264 0080-2
Phisek (Sukhumvit-Rama IV)
24 Corporate & SME Service 0 2236 7642-3 0 2236 7646
Center Thanon Sathon 0 2236 7645
25 Corporate & SME Service 0 2399 4225-7 0 2398 0477
Center Thanon Sri Nakharin
Km.9
26 Corporate & SME Service 0 2221 3131-8 0 2225 6575
Center Thanon Sua Pa ext. 6202-9 0 2226 1795
0 2226 4560-79
27 Corporate & SME Service 0 2518 2052 0 2518 2058
Center Thanon Serithai 46 0 2518 2054-5
(Suan Siam)
28 Corporate & SME Service 0 2223 7427-29 0 2223 7430
Center Wang Burapha
343
Annual Report 2011
KASIKORNBANKGROUP
North
No. Corporate & SME Service Center Tel. Fax
Chiang Mai

19 Corporate & SME Service 0 5328 2681 0 5328 2680
Center Thanon Tha Phae 0 5327 1677
Chiang Mai

Lamphun

20 Corporate & SME Service 0 5358 2693-4 0 5358 2695
Center Lamphun Industrial
Estate
East
No. Corporate & SME Service Center Tel. Fax
Chon Buri
23 Corporate & SME Service 0 3844 6329-30 0 3844 6335
Center Ban Bung 0 3844 6334
24 Corporate & SME Service 0 3874 3853-5 0 3874 3856
Center Amata Nakorn
Industrial Estate Chon Buri
25 Corporate & SME Service 0 3833 0054 0 3833 0055
Center Laem Chabang 0 3849 3620-1 0 3849 3622
26 Corporate & SME Service 0 3841 6215-6 0 3841 6245
Center Pattaya Klang 0 3841 6220-1
27 Corporate & SME Service 0 3845 7678 0 3834 6656
Center Amata Nakorn 0 3834 6654-5
Industrial Estate Chon Buri II
Prachin Buri
28 Corporate & SME Service 0 3727 4060-2 0 3727 4063
Center Industrial Park 304
Rayong
29 Corporate & SME Service 0 3865 0168-70 0 3865 0171
Center Amata City Rayong
Industrial Estate
30 Corporate & SME Service 0 3865 6342-3 0 3865 6344
Center Eastern Seaboard
Industrial Estate Rayong
31 Corporate & SME Service 0 3860 9490 0 3860 9489
Center Mab Ta Phut 0 3860 7522
Northeast
No. Corporate & SME Service Center Tel. Fax
Nakhon Ratchasima

21 Corporate & SME Service 0 4425 1752 0 4425 1727
Center Thanon Chomphon 0 4425 1773
Nakhon Ratchasima 0 4425 1776

Udon Thani

22 Corporate & SME Service 0 4222 4184-5 0 4224 7044
Center Talat Muang Thong 0 4222 4248-9
Charoensri Udon Thani
South
No. Corporate & SME Service Center Tel. Fax
Phuket
32 Corporate & SME Service 0 7621 9819-20 0 7621 9825
Center Phuket
Songkhla
33 Corporate & SME Service 0 7422 0501-2 0 7423 5772
Center Thanon Phetkasem 0 7424 6716
Hat Yai
Surat Thani
34 Corporate & SME Service 0 7791 0070-2 0 7791 0073
Center Surat Thani
344
Annual Report 2011
KASIKORNBANKGROUP
SME BUSINESS CENTER
No. SME Business Center Tel. Fax
32 Bangkok Branches
1 Bang Khun Non 0 2424 6573 0 2424 7716
0 2424 0897
2 Bang Khun Thian 0 2476 5721 0 2476 8608
3 Bangkae 0 2413 1316 0 2413 1319
4 Bangkhen 0 2513 7142 0 2513 7576
5 Bangmod 0 2428 6829 0 2428 2028
6 Dao Khanong 0 2476 3691-5 0 2476 8820
0 2877 5677 0 2877 5683
7 Hua Mak 0 2378 4561 0 2377 7544
0 2378 4567
8 Lat Phrao 25 0 2511 5890 0 2511 5899
9 Maxvalue Phattanakarn 0 2320 0059 0 2321 1972
0 2321 7033 0 2321 7030
10 Minburi 0 2518 1472 0 2518 1466
11 Phetkasem 51 0 2801 3630 0 2801 3635
12 Pinklao 0 2434 1520 0 2434 1575
13 Pravet 0 2328 8677 0 2328 8679
0 2328 7562 0 2328 7217
14 Si Yaek Wang Hin 0 2570 1861 0 2570 1865
0 2570 0510 0 2570 1783
15 Silom Main Branch 0 2634 4021 0 2234 7448
0 2237 2961 0 2237 2967
16 Sukhumvit 107 0 2399 4502 0 2399 4535
0 2399 4501
17 Sukhumvit 33 (Bang Kapi) 0 2261 4455-8 0 2261 4269
0 2260 2566 0 2260 2569
18 Thanon Suksawat 0 2476 5910 0 2476 5914
19 Thanon Bang Na-Trad 0 2397 3723 0 2397 3727
(Km.4) 0 2397 3729 0 2397 3731
20 Thanon Chaeng Watthana 0 2982 9927 0 2982 9767
0 2982 9929 0 2982 9768
21 Thanon Chan 0 2212 6974 0 2212 6942
22 Thanon Phetchaburi 17 0 2255 0142 0 2255 0146
23 Thanon Rangnam 0 2273 1221 0 2273 5313
24 Thanon Ratchadaphisek 0 2476 1667 0 2476 5611
(Taksin-Thaphra)
25 Thanon Ratchadaphisek 0 2562 7301 0 2562 7318
Huay Kwang (China)
26 Thanon Ratchadaphisek 0 2562 7319 0 2562 7336
Huay Kwang (Japan)
27 Thanon Ratchadaphisek 0 2273 3679 0 2276 5208
Huay Kwang 1
28 Thanon Ratchadaphisek 0 2273 3671 0 2276 5208
Huay Kwang 2
29 Thanon Rattanathibate 0 2594 2807 0 2594 2810
Bangyai 0 2594 2715 0 2594 2717
30 Thanon Sathon 0 2237 6474 0 2236 7152
31 Thanon Sua Pa 0 2634 4021 0 2234 7448
Main Branch 0 2223 1327 0 2222 5769
0 2225 0639 0 2222 5800
32 Thanon Tivanont (Kaerai) 0 2589 1891 0 2589 1994
No. SME Business Center Tel. Fax
Business Hours: Monday - Friday 8.30 - 16.30 hrs.
14 North Branches
No. SME Business Center Tel. Fax
1 Bang Phli 0 2317 1282 0 2317 1287
0 2316 7563 0 2316 7568
2 Big C Lop Buri 0 3642 4581 0 3642 4585
3 Hua Hin 0 3252 1270 0 3252 1330
4 Nakhonpathom 0 3425 4261 0 3425 4722
0 3425 4722 0 3425 4723
5 Nava Nakorn 0 2529 6302 0 2529 6310
0 2316 7563 0 2316 7568
6 Om Yai 0 2811 6570 0 2811 6475
7 Phra Pradaeng 0 2464 0691 0 2464 0812
8 Rangsit 0 2567 2366 0 2567 4828
0 2567 5108
9 Ratchaburi 0 3231 5052 0 3232 8166
10 Thanon Rojjana Ayutthaya 0 3533 7040 0 3533 7060
0 3533 5330 0 3533 5240
11 Sampan 0 3432 6450 0 3432 6432
12 Samut Prakarn 0 2388 0138 0 2388 0196
13 Samut Songkhram 0 3471 2014 0 3471 2018
14 Talat Bang Pa-in 0 3570 0356 0 3570 0360
Industrial Estate
15 Talat Chatchai Huahin 0 3251 5856 0 3251 2358
0 3260 1238 0 3260 2335
16 Thanon Malaiman 0 3552 5558 0 3552 6058
Supanburi 0 3552 6077 0 3552 6058
17 Thanon Setthakit 1 0 3442 4918 0 3442 4922
Samut Sakhon 0 3481 6956 0 3481 6959
0 3481 6674 0 3481 5966
18 Thanon Sudbantat 0 3621 1305 0 3621 1284
Saraburi
19 Thanon Surasongkhram 0 3641 4080 0 3641 1615
Lop Buri 0 3661 8534 0 3641 1419
20 Thepharak 0 2380 5724 0 2380 5732
82 Upcountry Branches
20 Central Branches
1 Chiang Rai 0 5360 1746 0 5360 1750
0 5371 9780 0 5371 7490
0 5371 1515 0 5371 6720
2 Ha Yaek Khok Matum 0 5530 1130 0 5530 4976
Phitsanulok
3 Kamphaengphet 0 5571 7208 0 5571 4703
4 Payao 0 5448 4343 0 5448 4344
5 Petchabun 0 5374 3686 0 5674 3690
6 Phrae 0 5453 2856 0 5453 2853
0 5541 3753 0 5541 3935
0 5452 4707 0 5452 4749
7 Pichit 0 5661 3701 0 5661 5082
345
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KASIKORNBANKGROUP
No. SME Business Center Tel. Fax
8 Si Yaek Sanambin 0 5320 2533 0 5320 2537
Chiang Mai
9 Sukhothai 0 5561 6364 0 5561 6314
0 5551 1074 0 5551 1188
10 Thanon Borom 0 5525 9310 0 5525 9417
Trailokkanat Phitsanulok 0 5525 9311 0 5525 9418
11 Thanon Chang Klan 0 5328 4991 0 5328 4950
Chiang Mai
12 Thanon Chatchai Lampang 0 5422 5145 0 5425 5147
0 5448 4343 0 5448 4344
13 Thanon Sawanwithi 0 5637 2155 0 5637 2158
Nakhon Sawan 0 5631 1850 0 5622 1580
0 5637 2089
14 Thanon Tha Phae 0 5328 0803 0 5328 0785
Chiang Mai
No. SME Business Center Tel. Fax
20 Northeast Branches
No. SME Business Center Tel. Fax
16 East Branches
1 Bang Pakong 0 3853 2628 0 3853 2627
2 Chachoengsao 0 3881 6300 0 3881 6297
0 3728 2426 0 3851 2262
3 Kabin Buri 0 3728 2426 0 3728 1188
4 Laem Chabang 0 3849 5150 0 3849 3833
5 Nongmon Chon Buri 0 3839 4054 0 3839 4005
6 Pattaya Tai 0 3842 1532 0 3842 1540
7 Rayong 0 3832 8347 0 3832 8352
0 3860 5589 0 3860 5605
0 3861 5603 0 3861 1178
8 Sriracha 0 3832 8347 0 3832 8352
9 Thanon Chantha Udom 0 3861 5801 0 3861 5804
Rayong
10 Thanon Phrayasatja 0 3882 4803 0 3828 3960
11 Thanon Srirongmuang 0 3932 5368 0 3932 5396
Chanthaburi
12 Thanon Sukhumvit 0 3879 0148 0 3879 0147
Chon Buri 1
13 Thanon Sukhumvit Naklua 0 3842 0202 0 3872 7454
14 Thanon Triratana 0 3932 1945 0 3932 1947
Chanthaburi 0 3932 1742 0 3932 1744
15 Sakaew 0 3728 1395 0 3728 1389
16 Bowin Chonburi 0 3833 7340 0 3833 7343
No. SME Business Center Tel. Fax
12 South Branches
1 Chumphon 0 7750 6651 0 7750 6654
0 7751 2189 0 7751 2191
2 Thanon Phetkasem Hat Yai 0 7422 3938 0 7422 5154
0 7423 5902 0 7423 6448
0 7333 1041 0 7333 1040
3 SongKhla 0 7431 6601 0 7431 6604
4 Talat Hua It 0 7534 4311 0 7534 4361
Nakhon Si Thammarat
5 Nakhon Si Thammarat 0 7534 4367 0 7534 5858
0 7534 4365
6 Trung 0 7559 0506 0 7559 0511
0 7559 0268 0 7521 7434
0 7559 0327 0 7559 0420
7 Krabi 0 7562 2120 0 7562 1480
8 Phuket 0 7621 4100 0 7621 4740
0 7625 6890 0 7625 6894
0 7621 4340
9 Surat Thani 0 7727 5971 0 7727 5975
10 Si Yaek Sangpetch 0 7727 5981 0 7727 5984
Surat Thani 0 7727 5985 0 7791 0124
11 Chaweng 2 Ko Samui 0 7741 3863 0 7741 3600
12 Pak Nam Chumphon 0 7752 1807 0 7752 1899
1 Buriram 0 4461 8741 0 4461 8736
2 Chaiyapoom 0 4481 3356 0 4481 3600
0 4481 6990 0 4481 6990
3 Hua Tha Le 0 4425 6984 0 4425 6985
Nakhon Ratchasima
4 Kalasin 0 4381 6944 0 4351 6362
5 Loei 0 4286 1135 0 4286 1135
6 Nakhon Phanom 0 4251 4048 0 4251 4715
7 Nong Khai 0 4242 0023 0 4242 3063
8 Nongkhae Saraburi 0 3637 0802 0 3637 0812
9 Pangkone Sakon Nakhon 0 4277 2389 0 4277 2390
10 Roi Et 0 4351 4021 0 4351 2613
11 Sakon Nakhon 0 4271 5371 0 4271 5370
12 Surin 0 4451 5867 0 4451 5864
13 Thanon Chomphon 0 4424 2884 0 4425 8200
Nakhon Ratchasima 0 4425 8200 0 4426 8211
14 Thanon Na Muang 0 4322 5774 0 4322 8370
Khon Kaen 0 4322 7877 0 4322 1506
0 4322 8077
15 Thanon Phrom Thep 0 4524 3578 0 4524 0607
Ubon Ratchathani 0 4525 6424 0 4525 6451
0 4524 0010 0 4524 0819
16 Thanon Prajak Udon Thani 0 4221 2052 0 4222 1350
0 4224 9023
17 Thanon Thevaphiban 0 4351 6085 0 4351 6362
Roi Et 0 4351 8169 0 4351 8108
18 Udon Thani 0 4224 0174 0 4224 9514
19 Wangsapung 0 4284 2127 0 4284 2129
20 Yasothon 0 4571 1243 0 4571 1395
346
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KASIKORNBANKGROUP
OVERSEAS OFFICE
Los Angeles International Branch* Hong Kong Branch
601 South Fihueroa Street, Suite 3875, Suite 3316, 33/F, China Merchants Tower,
Los Angeles, CA. 90017, U.S.A. Shun Tak Centre, No. 168-200, Connaught Road Central, Hong Kong
Tel. : (1) (213) 680 9331-7 Tel. : (852) 2526 6811-5
Fax : (1) (213) 620 9362 Fax : (852) 2868 4342
SWIFT : KASI US 6L SWIFT : KASI HK HH
General Manager : Mr. Prasertchao Thuvanuti General Manager : Mr. Chaivudh Chaiphan
E-mail : KASIKORNBANKLA@aol.com E-mail : chaivudh@kasikornbank.com.hk
Cayman Islands Branch Shenzhen Branch
P.O. Box 1034 GT, Harbour Place, 4
th
Floor, 7
th
Floor, An Lian Building, B03-05,
103 South Church Street, Grand Cayman KY1-1102, 4018 Jin Tian Road, Fu Tian District, Shenzhen 518026, China
Cayman Islands Tel. : (86) (755) 8229 1298
C/O Close Bank (Cayman) Limited Fax : (86) (755) 8222 7150
Tel. : (1) (345) 814 1574 SWIFT : KASI CN BS
Fax : (1) (345) 949 8499 General Manager : Ms. Chen Jiao
General Manager : Ms. Chananya Kongpreecha E-mail : kbanksz@szonline.net
E-mail : chananya.k@kasikornbank.com
Beijing Representative Office Shanghai Representative Office
Suite 22-C, CITIC Building, Suite 2708, China Insurance Building,
19 Jianguomenwai Dajie, Beijing 100004, China 166 Lujiazui Road (East), Pudong, Shanghai 200120, China
Tel. : (86) (10) 6500 8333 Tel. : (86) (21) 6841 9528-9
Fax : (86) (10) 6500 7899 Fax : (86) (21) 6841 9530
Chief Representative : Mr. Chavalit Nithagon Chief Representative : Ms. Nanthakorn Chatchaiskul
E-mail : kbankbj@china.com E-mail : kbanksha@uninet.com.cn
Kunming Representative Office Tokyo Representative Office
Suite 2708, Expo Building, 8F, Pacific Century Place, 1-11-1 Marunouchi,
45 Tuodong Road, Kunming, Yunnan 650011, China Chiyoda-ku, Tokyo 100-6208, Japan
Tel. : (86) (871) 310 1092, 318 2727 Tel. : (81) (0) 3 68608258
Fax : (86) (871) 310 5568 Fax : (81) (0) 3 68608201
Chief Representative : Mr. Teerapong Hongboonyarak Chief Representative : Mr. Chakrit Suwannachote
E-mail : kbankkunming@hotmail.com E-mail : kbanktokyo@gmail.com
* The new address of Los Angeles International Branch, effective from April 2, 2012 (Former address: 350 South Grand Avenue, Suite 3050, Los Angeles, CA. 90071, U.S.A.)
347
Annual Report 2011
KASIKORNBANKGROUP
KASIKORN ASSET MANAGEMENT CO., LTD.
Head Office
Company Address : 400/22 KASIKORNBANK Building, 6
th
Floor, Phahon Yothin Road, Samsen Nai, Phayathai, Bangkok 10400
Tel. : 0 2673 3999
Fax : 0 2673 3988
KAsset Contact Center : 0 2673 3888
Website : www.kasikornbankgroup.com
KASIKORN RESEARCH CENTER CO., LTD.
Head Office
Company Address : 400/22 KASIKORNBANK Building, 2
nd
Floor, Phahon Yothin Road, Samsen Nai, Phayathai, Bangkok 10400
Tel. : 0 2273 1144
Fax : 0 2270 1235
KResearch Contact Center : 0 2273 1144
Website : www.kasikornbankgroup.com
KASIKORN SECURITIES PCL
Head Office
Company Address : 400/22 KASIKORNBANK Building, 19
th
Floor, Phahon Yothin Road, Samsen Nai, Phayathai, Bangkok 10400
Tel. : 0 2696 0000
Fax : 0 2696 0099
KSecurities Contact Center : 0 2696 0011
Website : www.kasikornbankgroup.com
Business Service Center
Bangkok
Business Hours: Monday - Friday 8.30 - 17.00 hrs.
K Companies*
* K Companies mean KASIKORNBANK Subsidiaries.
No. K Investment Corner Tel. Fax
1 All Seasons Place Branch 0 2696 0623 0 2655 8027
2 Bang Su Branch 0 2696 0609 0 2910 4646
3 Central Lat Phrao Branch 0 2696 0624 0 2937 0746
4 Central Pin Klao Branch 0 2696 0620 0 2884 8215
5 Central Plaza Rama IX 0 2696 0625 0 2160 2998
Branch
6 Central World Branch 0 2696 0607 0 2646 1527
No. K Investment Corner Tel. Fax
K Investment Corner
Bangkok
Business Hours: Monday - Friday 8.30 - 17.00 hrs.
7 Dao Khanong Branch 0 2696 0604 0 2877 7861
8 Fashion Island Ram Indra 0 2696 0617 0 2947 6250
Branch
9 Lat Phrao 99 Branch 0 2696 0614 0 2932 3651
10 Phat Phong Branch 0 2696 0603 0 2637 1358
11 Phetkasem 51 Branch 0 2696 0618 0 2801 4613
12 Rangsit Branch 0 2696 0615 0 2959 2068
No. Business Service Center Tel. Fax No. Business Service Center Tel. Fax
1 Central Airport Plaza 0 5390 4600 0 5390 4611
Chiang Mai Branch
2 Thanon Sukhumvit 0 3805 2050 0 3805 2066-67
Pattaya Branch
3 Thanon Thep Krasattri 0 7637 3500 0 7637 3517
Phuket Branch
1 Phahon Yothin Branch 0 2696 0000 0 2696 0199
2 Thanon Sua Pa Branch 0 2622 9153 0 2622 9154
Upcountry
348
Annual Report 2011
KASIKORNBANKGROUP
No. K Investment Corner Tel. Fax No. K Investment Corner Tel. Fax
13 Sukhumvit 101 Branch 0 2696 0611 0 2741 8914
14 Sukhumvit 33 (Bang Kapi) 0 2696 0608 0 2662 1764
Branch
15 Thanon Chaeng Watthana 0 2696 0616 0 2982 9067
Branch
16 Thanon Ngam Wong Wan 0 2696 0619 0 2951 1308
Branch
17 Thanon Rama III Branch 0 2696 0621 0 2683 2940
18 Thanon Ratchada Phisek 0 2696 0613 0 2693 0617
Huai Khwang Branch
KASIKORN LEASING CO., LTD.
Head Office
Company Address : 400/22 KASIKORNBANK Building, 17
th
Floor, Phahon Yothin Road, Samsen Nai, Phayathai, Bangkok 10400
Tel. : 0 2696 9999
Fax : 0 2696 9966
KLeasing Contact Center : 0 2696 9999
Website : www.kasikornbankgroup.com
No. Business Service Center Tel. Fax
1 Chiang Mai 0 5341 8681 0 5341 8322
(Thanon Moon Muang
Chiang Mai Branch)
2 Chon Buri 0 3879 2131 0 3879 2132
(Thanon Wachira Prakan
Chon Buri Branch)
3 Chunthaburi 0 3934 6351 0 3934 6352
(Thanon Sri Rong Muang
Chanthaburi Branch)
4 Khon Kaen (Thanon Sri 0 4332 8561 0 4332 8562
Chan Khon Kaen Branch)
5 Nakhon Ratchasima 0 4425 1488 0 4425 2638
(Thanon Chomsurangyat
Nakhon Ratchasima Branch)
No. Business Service Center Tel. Fax
6 Nakhon Sawan (Sawanwithi 0 5633 4941 0 5633 4942
Nakhon Sawan Branch)
7 Phitsanulok 0 5524 5161 0 5524 5162
(Phitsanulok Branch)
8 Phuket 0 7623 8811 0 7623 9311
(Thanon Thepkasattri
Phuket Branch)
9 Ratchaburi 0 3232 2171 0 3232 2172
(Thanon Sri Suriyawong
Ratchaburi Branch)
10 Saraburi (Saraburi Branch) 0 3631 5921 0 3631 5691
11 Songkhla (Chong Khao-Mo 0 7424 7721 0 7424 7722
O Hat Yai Branch)
12 Udon Thani 0 4234 2144 0 4234 1122
KASIKORN FACTORY & EQUIPMENT CO., LTD.
Head Office
Company Address : 400/22 KASIKORNBANK Building, 3
rd
Floor, Phahon Yothin Road, Samsen Nai, Phayathai, Bangkok 10400
Tel. : 0 2290 2900
Fax : 0 2290 3000
KF & E Contact Center : 0 2290 2900
Website : www.kasikornbankgroup.com
Business Service Center
Upcountry
Business Hours: Monday - Friday 8.30 - 17.00 hrs.
No. K Investment Corner Tel. Fax
1 Central Festival Phuket 0 2696 0622 0 7624 8306
Branch
2 Samut Prakan Branch 0 2696 0606 0 2701 8125
Upcountry
19 Thewet Branch 0 2696 0610 0 2628 6461
20 Thon Buri Branch 0 2696 0605 0 2861 4939
21 Wang Burapha Branch 0 2696 0612 0 2623 8380
349
Annual Report 2011
KASIKORNBANKGROUP
SUMMARY OF SPECIFIED ITEMS PER FORM 56-2
Items Page
1. Company Information 311
1.1 Company
1.2 Other companies in which the proportion of shares held is 10% or greater
1.3 Other references
2. Financial Summary 2 - 3
2.1 Data from financial statements
2.2 Financial ratios
3. Nature of Business 9 - 54
3.1 Business undertakings of the Bank and affiliated companies division of work policies
3.2 Income structure
3.3 Revision in business undertakings
4. Risk Factors 55 - 69
5. Shareholders and Management
5.1 Shareholders 312
5.2 Management
5.2.1 Management Structure 230 - 241 / 284 - 285
5.2.2 Selection of Board members and management 234 - 235 / 240
5.2.3 Remuneration to directors and executives 251 - 253
5.2.4 Corporate governance 221 - 253
5.2.5 Rules of proper use of insider information 225
5.2.6 Internal control and auditing systems 248 - 250
5.3 Dividend Policy 254
6. Related Party Transactions 175 - 187 / 247 - 248
7. Management Discussion and Analysis 9 - 69
8. Financial Statements
8.1 Consolidated and the Banks financial statements 76 - 83
8.2 Auditors fees 250
Certain statements shown in this session are forward-looking statements in respect of financial position or performance of KASIKORNBANK PCL (KBank) in which KBank
has prepared such statements based on several assumptions as well as the financial and other information made available from public sources as of the date these
statements are made. Statements with words such as expect, believe, estimate, etc., are type of forward looking statements involving uncertainties and subject
to change all the time due to future events, including but not limited to, changes in global/national economic, political and regulatory. KBank is not under any obligation
to make an update to these forward-looking statements to be correspond to the current situation. Thus, the recipient shall carefully review the statements and make
independent decision prior to investing or entering into any transaction.
KASIKORNBANKGROUP helps conserve natural resources and the environment
by producing the 2011 Annual Report using more environment-friendly
materials - Green Paper and soy-based ink
Designed by Plan Grafik Co., Ltd.
KAsIKorNBANK PCL
1 Soi Rat Burana 27/1, Rat Burana Road, Rat Burana Sub-District,
Rat Burana District, Bangkok 10140, Thailand
Tel.: 0 2222 0000 Fax: 0 2470 1144-5
K-Contact Center: 0 2888 8888
SWIFT: KASITHBK
Website: www.kasikornbankgroup.com

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