CSQA R-II Subjective Questions-5 Duration: 45 Minutes

Case 1: Your organization requires a metrics program to be implemented. However the management focus
is only one net profit. How would you impress on the need to measure cost overruns and schedule
overruns?

Case 2: State and explain 3 processes in the SDLC phase that will follow the 80-20 rule

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CSQA R-II Subjective Questions-5 Duration: 45 Minutes

Case 3: There was an issue /problems noticed in an IT dept. You were asked to peruse the data to analyze
the problem and prepare a solution for the problem in a detailed fashion Sample of the statement is as
follows:
• Problem noticed by desk
• Keyboard not working
• Terminal 221 not working
• Terminal 201 not able to log in
• Correction done by help desk
• Network card replaced
• Application error
• Network connection error
Mention the action steps u will initiate the action. Result Expected from the action

Case 4: Develop Standards on Meetings.

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CSQA R-II Subjective Questions-5 Duration: 45 Minutes

Case 5: You are the QA manager. One of the user groups in your Organization has reported unacceptable
defect levels in module 1 of a new development project. The project Team Leader says that
a) the defects were due to insufficient skills of a fresh batch of trainees allocated as team members
b) since a release was already announced, meeting the schedules was the main objective
c) the user group made changes to standards half way through the development
What steps would you recommended the project follows to avoid repetition of the problem and why?

Case 6: What is change control ? Who is responsible for it ? Who is responsible for assuring it ? What is
involved in it ?

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CSQA R-II Subjective Questions-5 Duration: 45 Minutes

Case 7: Differentiate between product quality and process quality. As a QA person list the same.

Case 8: There seems to be a problem in a system such that 1000 wrong payments are being made. The
entry in the adjustment and cheque writing process seems to have problem. Error due to this is one percent.
Each of it has an impact of $1000.
a) Estimate the loss because of the problem.
b) How do we reduce the probability?