Drill Down

March 2012

How to Effectively Communicate Constructive Criticism in the Workplace

Guiding employees toward meeting performance and productivity metrics means you must provide constructive feedback on a routine basis. As you interact with employees on the floor and in private reviews, apply constructive criticism strategies, such as coaching techniques, for the most effective means of keeping your staff on track, suggests website Business Performance. Both verbal and nonverbal communications demonstrate to employees that they can rely on you for direction as much as you rely on them to drive the business forward. Step 1 Recognize employees for what they do well, advises Business Performance. Express appreciation when employees meet or exceed your expectations and standards. Thank teams for their collaborative productivity. Step 2 Discuss areas in which employees need improvement with a supportive attitude and approach. Clarify your desire for your workers to succeed and to grow with the company. Step 3 Express your understanding of the mechanics of employees tasks. Ask for feedback about what works well and what needs attention, solutions or improvement. Step 4 Use a coaching approach to construct employee criticism, recommends Business Performance. Provide an objective evaluation of employee performance. Suggest areas that need improvement. Ask employees for input about how they can improve their problem areas. End with a compliment on what they do well. Step 5 Make eye contact to convey impartiality and earnestness. Give employees your complete attention when communicating vital performance information, suggests Dr. Barton Goldsmith in an article published on BankersOnline.com. Step 6 Make your points once; repetition carries the risk of you sounding like you are nagging. Ask an employee if he understands what you say. Express confidence in his ability to meet your needs. Invite employees to bring problems and solutions to your desk as they attempt to imple-

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!! Happy Birthday !!
Mark Osborne Barrie Hess Christopher Deel Gerald Shortt Adam Stiltner 3/11 3/12 3/12 3/24 3/27

1st Quarter 2012 Safety Meeting Monday, April 9th 2012

2012 May 12th - Company Picnic June 2nd - Yard Sale July 19th - Relay for Life Survivors Dinner August 18th - RMEF Banquet

1st Runner Up : Jason Keen 2nd Runner Up : Ronnie Church

Employee of the Month Nominees

!!Important Information!!
In order for prescription safety glasses to be in compliance, they MUST HAVE Z87.1 STAMPED SOMEWHERE ON THE GLASSES. Also if side shields are not permanently attached, disposable side shields must be attached and worn on every shift you work.

Patrick Lane Ronnie Church Dewayne Keen Paul Vandyke John Taylor Jason Keen

Chris Deel Willie Dye Jamison Jewell Kenny Christian Kile Viars Luke Harris

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Beginning in January of 2012, we will be awarding a safety recognition award on a monthly basis. This award has been named to honor the founder of this Company, Noah Horn. It If you hold a commercial drivers license (CDL), will be called Noahs Safety Recognition Award. you will be asked for some information by your state driver licensing agency, including a copy of your medical This award will be given on a monthly basis to a division card and information about the type of driving you do. within Noah Horn Well Drilling, Inc. based on the following All states are identifying interstate CDL drivers criteria: collecting their medical certificates, and entering their Inspections performed by Safety Department of Noah medical qualification status into their driving records. Horn Well Drilling, Inc. States have until January 30, 2014, to get all CDL deriv Inspections performed by Safety Department of our cusers into the system. tomers. January 30, 2014, is also the date when inter Inspections performed by other departments of Noah state CDL drivers will no longer have to carry their Horn Well Drilling, Inc. Inspections performed by other departments of our cus- medical cards, and their employers will no longer need a copy of those cards in their drivers files. Employers tomers. Inspections performed by other entities (insurance com- will instead need to obtain driving records to verify medical qualification. panies, OSHA, DGO, etc.).

CDL/medical card merger rule

Number and severity of personal injury, property damage and near miss incidents. Attitude and a willingness to participate and cooperate. Significant contribution made by division to the effectiveness of the company.

Each division may win multiple awards throughout the year. If for some reason, no division qualifies for the monthly award, no award will be presented for that month. Each member of the winning division qualifies will receive a certificate and an additional $100 safety bonus. In order to qualify, an employee must have worked a minimum of 10 shifts or 10 days during the month in which the award was received. The safety bonus awarded will be added to the quarterly safety bonus. The certificates will be presented at the annual company Christmas dinner.
Dave Wilson Vice President, Safety and Health Office: 276-935-5902 Cell: 276-870-5508 Fax: 276-935-1809 dave@noahhorn.com Rhudy Keith, JR.

All new licensees, including those applying for a commercial learners permit and those seeking to renew or upgrade their license or permit, will need to provide their medical cards and/or other information to the state beginning January 30, 2012. Within two years after that, states will have to collect the same items

Director-Safety and Health Office: 276-935-5902 Cell: 276-596-4796 Fax: 276-935-4039 rhudy@noahhorn.com

Remember to report all accidents to your supervisor and to our Safety Department IMMEDIATELY! Failure to do so can result in disciplinary action.
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Noah Horn Well Drilling

PO Box 269 Vansant, VA 24656 Phone: 276-935-5902 Web: www.noahhorn.com

Matt Yates Josh Lester Will Shelton Daniel Osborne Adam Stiltner Kevin Matney

Joe Day Chris Deel Ralph Coon Kevin Kennedy Anthony Joyce Matt Mullens

Support our Local Chapters The February 2012 Safety Award winners was the members of the office. There will be an award poster put in next months issues for everyone to see.
SOUTHWEST VIRGINIA COALFIELDS CHAPTER ROCKY MOUNTAIN ELK FOUNDATION

http://www.swvaelk.com
SOUTHWEST VIRGINIA CHAPTER NATIONAL WILD TURKEY FEDERATION http://www.swvanwtf.com