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Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
Revised March 26, 2012
This document lists the supported version combinations of Cisco Unity Connection and Connection in Cisco Unified Communications Manager Business Edition (CMBE), and the software installed on user workstations. It also contains statements on IMAP solution support and internet browser support. (For user workstation requirements, and for requirements for administrator workstations and the Cisco Unity Connection system, see the applicable version of System Requirements for Cisco Unity Connection at http://www.cisco.com/en/US/products/ps6509/prod_installation_guides_list.html or System Requirements for Cisco Unity Connection in Cisco Unified CMBE at http://www.cisco.com/en/US/products/ps7273/prod_installation_guides_list.html.)
Note
Content that references Cisco Unified Communications Manager Business Edition and Cisco Unified CMBE apply to both Business Edition versions 8.0 and earlier, and to Business Edition 5000 versions 8.5 and 8.6. The references do not apply to Business Edition 6000.
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Revised September 12, 2011
Connection 8.5 and 8.6(x), and Connection in Cisco Unified Communications Manager Business Edition 8.5 and 8.6 support the version combinations of software installed on user workstations listed in the following sections:
Messaging Client Applications for Use with Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6, page 2 Messaging Assistant and Personal Call Transfer Rules Web Tools in Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6, page 8
Americas Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Messaging Client Applications for Use with Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Revised September 12, 2011 ViewMail (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6),
page 2
Connection Web Inbox (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6), page 4 IMAP Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6), page 5 Cisco Unified Communications Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6), page 7
ViewMail (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Revised March 23, 2012
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
ViewMail Application
Cisco ViewMail for Microsoft Outlook 8.6(7)Supported with Outlook 2010, 2007, and 2003. Cisco ViewMail for Microsoft Outlook 8.6(6)Supported with Outlook 20101., 2007, and 2003 Cisco ViewMail for Microsoft Outlook 8.6(5)Supported with Outlook 20102., 2007, and 2003 Cisco ViewMail for Microsoft Outlook 8.6(4)Supported with Outlook 20102., 2007, and 2003 Cisco ViewMail for Microsoft Outlook 8.5Supported with Outlook 20102., 2007, and 2003 Cisco Unity Connection ViewMail for IBM Lotus Notes 8.5Supported with Notes 8.5.2, 8.5.1 FP1, 8.0.2, 8.0.1, 7.0.4, 7.0.3 Cisco ViewMail for Microsoft Outlook 8.6(7)Supported with Outlook 2010, 2007, and 2003. Cisco ViewMail for Microsoft Outlook 8.6(6)Supported with Outlook 20101., 2007, and 2003 Cisco ViewMail for Microsoft Outlook 8.6(5)Supported with Outlook 20102., 2007, and 2003 Cisco ViewMail for Microsoft Outlook 8.6(4)Supported with Outlook 20102., 2007, and 2003 Cisco ViewMail for Microsoft Outlook 8.5Supported with Outlook 20102., 2007, and 2003 Cisco Unity Connection ViewMail for IBM Lotus Notes 8.5Supported with Notes 8.5.2, 8.5.1 FP1, 8.0.2, 8.0.1, 7.0.4, 7.0.3 Cisco ViewMail for Microsoft Outlook 8.6(7)Supported with Outlook 2010, 2007, and 2003. Cisco ViewMail for Microsoft Outlook 8.6(6)Supported with Outlook 2010, 2007, and 2003. Cisco ViewMail for Microsoft Outlook 8.6(5)Supported with Outlook 20102., 2007, and 2003 Cisco ViewMail for Microsoft Outlook 8.6(4)Supported with Outlook 20102., 2007, and 2003 Cisco ViewMail for Microsoft Outlook 8.5Supported with Outlook 20102., 2007, and 2003 Cisco Unity Connection ViewMail for IBM Lotus Notes 8.5Supported with Notes 8.5.2, 8.5.1 FP1, 8.0.2, 8.0.1, 7.0.4, 7.0.3
Windows XP (32-bit)
1.
ViewMail for Outlook 8.6(6) and later releases support both Outlook 2010 32-bit and 64-bit.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
ViewMail for Outlook 8.6(5), 8.6(4), and 8.5 support Outlook 2010 32-bit only. Outlook 2010 64-bit is not supported.
Connection Web Inbox (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Revised February 22, 2012 Table 2 Supported Version Combinations on Workstation to Access Voice Messages by Using the Cisco Unity Connection Web Inbox
Supported Browser
Firefox 3.5 and later Internet Explorer 7.0 and later Chrome 6 and later
Note
Web Inbox over Internet Explorer 9.0 is not supported with Window 7(64 bit). Firefox 3.5 and later Internet Explorer 7.0 and later Chrome 6 and later Firefox 3.5 and later Internet Explorer 7.0 and later Chrome 6 and later Firefox 3.5 and later Safari 41
Windows Vista
Windows XP
1. Note that Safari 5 is not supported. If support is added, this section will be updated to note the change.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
IMAP Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Revised September 12, 2011 Table 3 Supported Version Combinations on Workstation to Access Voice Messages by Using an IMAP Client Application
Outlook
2010 2007 2003
Windows 7 (32-bit)
Opera
10.6 10.5 10.1
Outlook
2010 2007 2003
Thunderbird
3.1 3.0
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Eudora 7.1 and later Groupwise 7.0 and later Lotus Notes1
8.0 7.0
Thunderbird 3.0 Windows Mail Eudora 7.1 and later Groupwise 7.0 and later Lotus Notes1
8.0 7.0
Windows XP
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
Cisco Unity Connection Version 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Apple Mail
4.3 4.2
Opera
10.6 10.5 9.2
Thunderbird
3.1 3.0
5.0 4.0
Note
The IMAP clients are supports both the IPv4 and IPv6 addresses. However, the IPv6 address works only when Connection platform is configured in Dual (IPv4/IPv6) mode.
Cisco Unified Communications Client Applications (With Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6)
Revised September 12, 2011
The following Cisco Unified Communications client applications are supported for use with Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6:
Cisco Unified Personal Communicator version 8.0(x) For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
Cisco Unity Connection Version 8.0, and Connection in Cisco Unified CMBE Version 8.0
Messaging Assistant and Personal Call Transfer Rules Web Tools in Connection 8.5 and 8.6(x), and Connection in Cisco Unified CMBE 8.5 and 8.6
Revised September 12, 2011 Table 4 Supported Version Combinations on Workstation to Access the Messaging Assistant and Personal Call Transfer Rules Web Tools
Supported Browser
Windows Vista
Windows XP
Firefox 3.0 and later Safari 3.x Firefox 3.0 and later
5.0 4.0
Cisco Unity Connection Version 8.0, and Connection in Cisco Unified CMBE Version 8.0
Revised March 23, 2012
Connection 8.0, and Connection in Cisco Unified Communications Manager Business Edition 8.0 support the version combinations of software installed on user workstations listed in Table 5.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
Cisco Unity Connection Version 8.0, and Connection in Cisco Unified CMBE Version 8.0
Browser on Workstation to Access Cisco Unity Connection Web Tools Through Cisco PCA Firefox
8.6(7)-Supported with Outlook 2010, 2007, and 2003. 8.6(6)-Supported with Outlook 20101., 2007, and 2003 8.6(5)-Supported with Outlook 20102., 2007, and 2003 8.6(4)-Supported with Outlook 20102., 2007, and 2003 8.5(x)Supported with Outlook 20102., 2007, and 2003 8.0(1)Supported with Outlook 2007 and 2003
Internet Explorer
Opera
10.5 10.1
Outlook
2010 2007 2003
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
Cisco Unity Connection Version 8.0, and Connection in Cisco Unified CMBE Version 8.0
Browser on Workstation to Access Cisco Unity Connection Web Tools Through Cisco PCA Firefox
Messaging Client on Workstation to Access Voice Messages Cisco Unified Personal Communicator3.
8.6(7)-Supported with Outlook 2010, 2007, and 2003. 8.6(6)-Supported with Outlook 20101., 2007, and 2003 8.6(5)-Supported with Outlook 20102., 2007, and 2003 8.6(4)-Supported with Outlook 20102., 2007, and 2003 8.5(x)Supported with Outlook 20102., 2007, and 2003 8.0(1)Supported with Outlook 2007 and 2003
Internet Explorer
7.1(1) 7.0(2) and 7.0(1) Eudora 7.1 and later Groupwise 7.0 and later Lotus Notes4.
8.0 7.0
IMAP Client
Windows XP
8.0(2)Supported with Notes 8.5.1, 8.5, 8.0.2, 8.0.1, 7.0.3, 7.0.2 and 6.5.6(XP only) 8.0(1)Supported with Notes 8.5.1, 8.5, 8.0.2, 8.0.1, 7.0.3, 7.0.2 and 6.5.6(XP only)
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
10
Cisco Unity Connection Version 8.0, and Connection in Cisco Unified CMBE Version 8.0
Browser on Workstation to Access Cisco Unity Connection Web Tools Through Cisco PCA Firefox
Messaging Client on Workstation to Access Voice Messages Cisco Unified Personal Communicator3.
Safari
7.1(1) 7.0(2) and 7.0(1) Apple Mail 4.2 Entourage 12.2 Eudora 6.2 Groupwise 7.0 Lotus Notes4.
8.0 7.0
IMAP Client
Opera
10.5 9.2
Not supported
Firefox
IMAP Client
5.0 4.0
Footnotes for Table 5Connection 8.0, and Connection in Cisco Unified CMBE 8.0
1. 2. 3.
ViewMail for Outlook 8.6(6) and later releases support both Outlook 2010 32-bit and 64-bit. ViewMail for Outlook 8.6(5), 8.6(4), and 8.5 support Outlook 2010 32-bit only. Outlook 2010 64-bit is not supported. For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html. Users can listen to messages by using Lotus Notes, but cannot forward, reply to, or compose messages. ViewMail for Outlook 8.5 and later are supported for use with Windows XP 32-bit only. It is not supported for use with Windows XP 64-bit.
4. 5.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
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Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x
Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x
Revised March 23, 2011
Connection 7.x, and Connection in Cisco Unified Communications Manager Business Edition 7.x support the version combinations of software installed on user workstations listed in Table 6.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
12
Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
13
Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x
Browser on Workstation to Access Cisco Unity Connection Web Tools Through Cisco PCA Firefox
Messaging Client on Workstation to Access Voice Messages Cisco Unified Messaging with IBM Lotus Sametime3.
8.6(7)-Supported with Outlook 2010, 2007, and 2003. 8.6(6)-Supported with Outlook 20101., 2007, and 2003 8.6(5)-Supported with Outlook 20102., 2007, and 2003 8.6(4)-Supported with Outlook 20102., 2007, and 2003 8.5(x)Supported with Outlook 20102., 2007, and 2003 7.1(x)Supported with Outlook 2007 and 2003 7.0(x)Supported with Outlook 2007 and 2003
3.0 2.0 8.0Supported with Connection 7.1 only 7.0 6.0 (plus SP 1)
Internet Explorer
7.1(1)Supported with Vista Business, and XP plus SP 3 or SP 2 1.2(3)Supported with Vista Business, and XP plus SP 2
7.1(1) 7.0(2) and 7.0(1) 1.2(1) Eudora 7.1 Groupwise 7.0 Lotus Notes5.
8.0 7.0
IMAP Client
7.1(3)Supported with Notes 8.0.2, 8.0.1, 7.0.3, and 7.0.2, with Connection 7.1 only 7.1(2)Supported with Notes 8.0.1, 7.0.3 and 7.0.2 with Connection 7.1 only 8.6(7)-Supported with Outlook 2010, 2007, and 2003. 8.6(6)-Supported with Outlook 2010, 2007, and 2003 8.6(5)-Supported with Outlook 20102., 2007, and 2003 8.6(4)-Supported with Outlook 20102., 2007, and 2003 8.5(x)Supported with Outlook 2010 , 2007, and 2003 7.1(x)Supported with
Windows XP
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations 2.
14
Cisco Unity Connection Version 7.x, and Connection in Cisco Unified CMBE Version 7.x
Browser on Workstation to Access Cisco Unity Connection Web Tools Through Cisco PCA Firefox
Messaging Client on Workstation to Access Voice Messages Cisco Unified Messaging with IBM Lotus Sametime3.
7.1(1) 1.2(3)
Safari
7.1(1) 7.0(2) and 7.0(1) 1.2(1) Apple Mail Eudora 6.2 Groupwise 7.0 Lotus Notes5.
8.0 7.0
IMAP Client
Not supported
Firefox
5.0 4.0
3.0 2.0
7.1(1)Supported with Linux 4.0 only 1.2(3)Supported with Linux 4.0 only
IMAP Client
Opera 9.2
Footnotes for Table 6Connection 7.x, and Connection in Cisco Unified CMBE 7.x
1. 2. 3.
ViewMail for Outlook 8.6(6) and later releases support both Outlook 2010 32-bit and 64-bit. ViewMail for Outlook 8.6(5), 8.6(4), and 8.5 support Outlook 2010 32-bit only. Outlook 2010 64-bit is not supported. For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
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Cisco Unity Connection Version 2.x, and Connection in Cisco Unified CMBE Version 6.x
For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html. Users can listen to messages by using Lotus Notes, but cannot forward, reply to, or compose messages. Users cannot use a computer microphone to make recordings with the Media Master in Cisco Unity Connection versions 7.1(2) and 7.0(x). ViewMail for Outlook 8.5 and later are supported for use with Windows XP 32-bit only. It is not supported for use with Windows XP 64-bit.
5. 6. 7.
Cisco Unity Connection Version 2.x, and Connection in Cisco Unified CMBE Version 6.x
Revised June 10, 2010
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
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Cisco Unity Connection Version 2.x, and Connection in Cisco Unified CMBE Version 6.x
Messaging Client on User Workstation Cisco Unified Messaging with IBM Lotus Sametime1.
Vista XP
Internet Explorer
7.1(1)Supported with Vista Business, and XP plus SP 3 or SP 2 1.2(3)Supported with Vista Business, and XP plus SP 2
1.2(1) Eudora 7.0 Groupwise 7.0 Lotus Notes 7.0 Opera 9.0 Outlook
2007 2003 XP Express
IMAP Client
Thunderbird 2.0 Eudora 7.0 Groupwise 7.0 Lotus Notes 7.0 Opera 9.0 Outlook
2007 2003 XP Express
Firefox
IMAP Client
Internet Explorer
Thunderbird 2.0
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
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Messaging Client on User Workstation Cisco Unified Messaging with IBM Lotus Sametime1.
2.0 2.0
Safari
7.1(1) 1.2(3) Apple Mail Eudora 6.2 Groupwise 7.0 Lotus Notes 7.0 Office Mac Entourage 2004 Opera 9.0 Thunderbird 2.0
IMAP Client
Firefox 2.0
IMAP Client
Footnotes for Table 7Connection 2.x, and Connection in Cisco Unified CMBE 6.x
1.
For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html. For the latest information on Cisco Unified Personal Communicator, including requirements and support, see the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html. Users cannot use a computer microphone to make recordings with the Media Master.
2.
3.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
18
Eudora 6.1.2 Groupwise 7.0 Lotus Notes 7.01. Netscape 6.0 Opera 8.0 Outlook
2003 XP Express
Thunderbird 1.5 Apple Mail Eudora 6.1.2 Groupwise 7.0 Netscape 6.0 Office Mac Entourage 2004 Opera 8.0 Thunderbird 1.5 Netscape 6.0 Opera 8.0 Thunderbird 1.5
2.
Firefox 1.5
1.
Requires Connection 1.2(1) SR2, available at http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240. (Click Unified Communications Applications > Voice Mail and Unified Messaging > Cisco Unity Connection > Cisco Unity Connection Version 1.2 > Unity Connection Software > All Releases > UnityConnection v.1 > 1.2(1) SR2.) Users cannot use a computer microphone to make recordings with the Media Master.
2.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
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Thunderbird Apple Mail Eudora 6.1.2 Netscape 6.0 Office Mac Entourage 2004 Opera 8.0 Thunderbird Netscape 6.0 Opera 8.0 Thunderbird
1.
Firefox 1.0.4
1.
Users cannot use a computer microphone to make recordings with the Media Master.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
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Third Party Plug-ins Support with Cisco ViewMail for Microsoft Outlook Statement
Third Party Plug-ins Support with Cisco ViewMail for Microsoft Outlook Statement
Added December 2, 2011
Cisco does not claim any compliance to third party proprietary plug-ins with Cisco ViewMail for Microsoft Outlook. However, Cisco provides support for Cisco plug-ins software with Cisco ViewMail for Microsoft Outlook. For issues with any third-party products contact the third-party vendor for support.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R) Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. 2012 Cisco Systems, Inc. All rights reserved.
Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
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Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations
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