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April 2010
Introduction
The current version of our Core Competency Framework has been in place for some years how, having been introduced in the early days of the Professional Skills for Government framework. Since then Government Skills have introduced various updates, including an expansion of the menu of core skills. As well as this, the Civil Service-wide Leadership framework has been refreshed. And within the Home Office there have been developments such as the introduction of our well-being framework. All of these things mean that the time has been ripe for us to look again at our own CCF. But they dont mean that we need to sweep away what we already have and start afresh as we did when the current framework was introduced. So, the new version is very much an evolution of what we already have. And the purposes of the CCF remain unchanged. It forms the basis for our recruitment and selection processes. It is important for performance management, not just the formal process but also what happens on a day-to-day basis. It does this in two ways. First, for all staff, it sets out clearly whats needed to be fully effective these days: in other words, expectations of you as a member of staff, and what your responsibilities are for example, for your development, for supporting others, for your performance. And, second, by the same token, additional expectations of managers and leaders are set out not just for delivering performance but also for building well-being and morale. The CCF contains six core competencies: Leadership Managing Self and Others Working with Others Communication Analysis and Use of Evidence Financial Management Programme and Project Management Within each competency there are a set of skills which are described by behavioural indicators. These behavioural indicators are not designed to be comprehensive but provide a clear sense of what is expected at different grade levels.
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COMMUNICATION
WRITE EFFECTIVELY HOW MIGHT I DEMONSTRATE THIS SKILL IN WHAT I DO AND HOW I DO IT?
Someone at AA/AO and equivalent levels should be able to say: I write in a clear, accurate and structured way, using plain language, and to suit the audience Someone at EO-SEO and equivalent levels should, additionally, be able to say: I produce written information which sets out key issues, options and actions in a clear and well-structured fashion Someone at G7/6 and equivalent levels should also be able to say: I present complex written information effectively on a range of issues, using appropriate methods I distil complex data into clear, concise, concepts that others can grasp using illustrations and comparisons to help them understand things clearly
SPEAK EFFECTIVELY
Someone at AA/AO and equivalent levels should be able to say: I speak clearly and effectively to accommodate different audiences and levels of understanding Someone at EO-SEO and equivalent levels should, additionally, be able to say: I adopt an appropriate communication style to suit the needs of the audience Someone at G7/6 and equivalent levels should also be able to say: I articulate issues openly and present convincingly, leading others to accept key conclusions
ACTIVELY LISTEN
Someone at AA/AO and equivalent levels should be able to say: I clarify understanding by asking appropriate questions Someone at EO-SEO and equivalent levels should, additionally, be able to say: I demonstrate understanding of others points of view/positions Someone at G7/6 and equivalent levels should also be able to say: I respond to others in a way that encourages and progresses communication
USE ICT
I am able to use the basic desktop functions (e.g. Outlook, Word, Excel, PowerPoint, explorer) I am able to use the appropriate technology to do my job effectively
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FINANCIAL MANAGEMENT
WORK WITH FINANCIAL INFORMATION HOW MIGHT I DEMONSTRATE THIS SKILL IN WHAT I DO AND HOW I DO IT?
Someone at AA/AO and equivalent levels should be able to say: I understand basic financial information Someone at EO-SEO and equivalent levels should, additionally, be able to say: I ensure my own and my teams financial data are accurate I work confidently with financial data, interpreting reports and identifying appropriate actions Someone at G7/6 and equivalent levels should also be able to say: I work confidently with financial data and include all relevant financial information when making decisions I interpret trends and the consequences of my decisions on activities I ensure that all business areas and projects are supported by sound financial analysis
FINANCIAL MANAGEMENT
MANAGE RISK AND DELIVER ASSURANCE (INCLUDING PROPRIETY AND REGULARITY) HOW MIGHT I DEMONSTRATE THIS SKILL IN WHAT I DO AND HOW I DO IT?
Someone at AA/AO and equivalent levels should be able to say: I operate within financial rules and procedures using financial systems and tools effectively Someone at EO-SEO and equivalent levels should, additionally, be able to say: I monitor risk in accordance with the organisations risk and internal control framework I actively support the financial management of the organisation including the principles of propriety and regularity and fraud prevention measures and I challenge inappropriate actions Someone at G7/6 and equivalent levels should also be able to say: I lead by example when incurring expenditure and managing business relationships and risks I promote and enforce appropriate business rules I ensure that business continuity plans are in place and regularly updated I regularly review and update risk plans
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