NCB Introduction: The National Commercial Bank was the first Saudi bank to be licensed and the biggest

in the Kingdom and a leading financial institution in the Region. NCB provides the highest standards in Islamic banking, with a customer-focused approach that emphasizes service, quality convenience, and innovation. The Bank initiated business in the name of The National Commercial Bank under Royal Decree on 20 Rabi Thani 1373H (26 December 1953). The National Commercial Bank owns 90.424% of NCB Capital, the Premier Investment bank in the Kingdom, and owns 64.68% of Turkiye Finans Katilim Bankasti (TFKB), the leading bank in Islamic Banking in Turkey.

Key Facts & Figures: The Banker ranked NCB as # 1 in the Middle East & # 126 in the World according to its Tier 1 Capital. Best Private Banking in KSA by Euromoney. The NCB is the largest Bank in the Arab world. The Banks paid-up capital is SR 15,000 million (US$ 4,000 million). At year-end 2010, the Bank has operated 284 branches throughout the Kingdom, dedicated exclusively to Islamic Banking services. At year-end 2010, the Banks customers had surpassed 2.3 million clients. At year-end 2010, the Bank employees throughout the Kingdom had reached a total manpower of 5,443 of which 89.4% are Saudis. At year-end 2010, the Bank has operated 1626 Automated Teller Machines throughout the Kingdom. Over 89% of customer transactions had been successfully executed through alternative delivery channels during fiscal year 2010.

Business Need NCB IT department has more than 30 in-house projects with approx. 150 developers and testers. To increase the efficiency of the IT Department, minimize bugs, reduce time to production and improve the quality of the development process. NCB needed to establish more effective communication and collaboration between development teams, which were spread out on three different floors of NCB IT building. The company also needed a global solution for testing and quality management that would provide a central focal point for all testing documentation, test scripts and information. Challenge As a result of several projects, NCB development efforts were spread out among different teams and vendors. It was having difficulty combining components from different teams to create its applications, delaying product releases and driving up development costs. Solution Royal Cyber Inc. implemented IBM Rational Team Concert which is one of the main CLM Rational Jazz application. Based on the IBM Jazz platform, the RTC application supports distributed teams by providing communication in context, event feeds, integrated chat and automated traceability. Facilitating communication between the companys development teams and vendors, helps reduce inconsistencies between different platform components. In addition to providing a more modern, intuitive interface for the companys developers, Rational Team Concert delivers dashboards and reports to help projects stay on track, work items to help track changes through the development lifecycle and advanced source control functionality that supports component-based development. To meet the QA teams testing requirements, Royal Cyber Inc. implemented IBM Rational Quality Manager another application of CLM, built on the Rational Jazz platform. The CLM Rational Jazz platform enables collaboration amongst business stakeholders and software developers while Rational Quality Manager software supports a geographically distributed team by executing Rational Functional Tester Scripts from anywhere via Jazz and other Internet technologies. Benefits Improves communication and collaboration between development teams, resulting in greater productivity and reduced costs. Increase the efficiency of the NCB IT department, reduce time to market and improve the quality of the development process. Reduces the time required to debug applications through a common communication platform, improving operational efficiency. Centralized and organized system for testing documents and central scripts repository have helped the bank reduce development and the reuse of frequently used scripts.