TABLE OF CONTENTS

I 1 2 3 4 5 6 7 8 10 11 12 ACKNOWLEDGEMENT INTRODUCTION NEED FOR STUDY OBJECTIVES SCOPE OF THE STUDY INDUSTRIAL PROFILE COMPANY PROFILE COMPETITOR ORGANISATION & DEPARTMENTION OVER VIEW SWOT ANALIZES CONCLUSION BIBLIOGRAPHY AND REFERENCES

INTRODUCTION The summer project plays a vital role in every MBA students career. The summer project helps them to understand about the working environment where they are doing their project. This also helps as a stepping stone for a MBA student to pursue his/her Full time project. The effective utilization of this project will definitely help the students in their career. My project is about the overall study on the Performance of INTEGRAL COACH FACTORY . In this study I am going to analyze about the performance of the ICF, facilities available in the ICF, services provided in the ICF, their award and reward details, certification & departmental functions. Based on my study I am going to prepare a SWOT analysis report for ICF. I have collected the departmental details and the other essential details with the help of concerned department HODs and the project guide. The company helped me a lot in collecting the details that what I need to furnish in this project.

NEED FOR THE STUDY The main need for this project is to get an idea about MBA Main Project To study the overall function of ICF Chennai. To study about the functions of internal departments. To know the problems in the organization and to find the remedies. To study the company structure with respect to each department To know about the various types of polices they track on To study the Strength, Weakness, Opportunities, Threats of ICF

OBJECTIVE OF THE STUDY Primary Objective The foremost objective of this project study is to get an idea about how an organization functions as a team.

Secondary Objective To gain knowledge on office management To know the daily activities of ICF. To know the service details available in ICF. To gain knowledge on office management To know the achievements of ICF. To know the diversification of departments To gain knowledge about different facilities offered by ICF

SCOPE OF THE STUDY It infers the current state of affairs of ICF. It gives solution to the current obstacles pertaining to success It delivers more information for development of this organization. It offers the functional details about the departments. It directs to improvise the preparation & Implementation of action plan.

INDUSTRY PROFILE INDIAN RAILWAYS: Indian Railways, with 62000 km of route are the worlds second largest railway system under a single management in the last four decades. Since independence the Indian Railways has played a vital role in the socio-economic development of the country as well as preserving its unity and integrity, by linking together the diverse regions through its vast network and also contributing to the countries defense preparedness. The Railways system continues to be the main lifeline of the country carrying the bulk of long distance passengers and goods traffic. As a result majority of routes have been carrying mixed traffic with an accent on the volume of the traffic moved rather than the attainment of the high speeds. INDIAN RAILWAYS set up at a glance: Indian Railways are the largest National undertaking of the Government of India Transportation of men and materials on an extensive scale is their business. Their capital assets are approximately Rs.6000 Cr. Railways set the face for Industrial Development, which depends on transportation. They also helped to balance the economy of the country and promote economic growth. In view of the above importance, a separate Railways Minister has been formed at the Central level. The Railway Board assists the Railway Ministry. The Railway body is a corporate body and is responsible to advice the Railway Minister on all major issues of policy and decision-making. The railway board consists of a chairman and six members in charge of different portfolios like Transportation Engineering, Mechanical, Electrical Staff and Finance. The senior most members are the chairman and also the ex-officio principal secretary to the Railway Ministry. The Technical Directors of various branches for carrying out technical functions.

A Director, Joint Director and Deputy Director will assist each member. Finance Commissioner is also responsible for the preparation of the Railway Budget and other budgetary reviews.

MR (Minister for Railways)

MOSR (Minister of State for Railways)

Chairman / Railway Board

Member Member Mechanical Transport

Member Engineering

Member Electrical

Member Staff

Member Finance

Director

Joint Director

Deputy Director

For Administrative purpose, the entire Indian Railways are divided into Sixteen Zonal Railways and their respective Head Quarters are as given below: NAME OF THE ZONAL RAILWAYS Southern Railway Northern Railway Western Railway Central Railway South Central Railway South Eastern Railway North Eastern Railway North East Frontier Railway Eastern Railway North Central Railway South Western Railway East Central Railway East Coast Railway West Central Railway North Western Railway South East Central Railway HEAD-QUARTERS Chennai New Delhi Mumbai Mumbai

Secunderabad Kolkatta Gorakhpur Maligoan Kolkatta Hubli Hajipur Bhubaneswar Jabalpur Jaipur Bilaspur

Allahabad

In addition to the above, the following production units and offices are working directly under the control of Railway Board:

ORGANOGRAM OF INDIAN RAILWAYS

Northern Railway Southern Railway South Eastern Railway Western Railway Central Railway Eastern Railway South Railway Eastern Railway North Frontier Railway

ICF RCF DLW DCW

RDSO RSC, BARODA

SOME MISCELLANEOUS FACTS ABOUT INDIAN RAILWAYS: The total route length of Indian railway is approximately 63,000 kms. The first electric train was opened in February 1925 on Mumbai suburban railway on Mumbai Victoria Terminus (VT) Kurla branch line. As on 31st march, 2004 the electrified route was 17,503 kms. The Indian railway largest in the Asia and second largest in the world after the USSR. The total number of railway station in India is more then 7,000. The Indian railway operates approximately 7,525 trains daily covering 7,031 railway stations. The largest platform in India is at Kharagpur. The length is 2,733 feet. It is situated in west Bengal. The longest railway tunnel is Konkan railway tunnel i.e. 65 kms. The longest rail bridge is across Godavari River. The length is 10,052 feet. The largest marshalling yard is at Mughalsarai. The third class in the Indian railway was abolished in 1974. Now there are seven classes- AC-1st, AC-2T, AC-3T, Sleeper, AC chair car, first class and second class. Railway set up a fund in 1974 to give financial assistance to victims of railway accidents. As per the latest data Indian railway have more then 1.5 million employees The Indian railways have 7,817 engine, 46,119 coaches and 2, 28,170 wagons.

COMPANY PROFILE

INTEGRAL COACH FACTORY: The Integral Coach Factory was built in collaboration with M/s. SWISS car and Elevator Manufacturing Corporation Ltd., Switzerland. The Factory was originally planned for an annual production of all steel broad gauge unfurnished second class coaches. These coaches were expected to be furnished by the different railways in their own workshop. Initially the production was planned to assemble 200 nos of coaches using the assemblies from the collaborators in knockdown condition and later this was followed by regular manufacture of coaches right from the detailed components. As they believed that the coaches from ICF could be furnished most economically, railway Ministry took a decision to build a furnishing annexed to the Integral Coach Factory, so that every coach built in this factory could be turned out fully furnished. The first coach fully furnished in ICF utilizing the temporary facilities was dispatched on 21 st of February in the year 1957. The construction of the permanent furnishing annexed was completed during 1962 and the first fully furnished coach from this annexed was turned out on 16th of January in the year 1962. To meet the increased demand of the zonal Railways production was gradually stepped up. In stepping up of the production, the production plan was recast for diversify production. This factory is now fully geared to produce a number of varieties of Broad Gauge, Meter Gauge and Electrical Multiple Unit Stocks, including cars and Air conditioned Coaches, Double Decker Coaches as well as Track Recording Cars. This factory has already produced coaches of sixty different designs. Even though ICF was built to the domestic needs of coaching stock a break through was made on the front during April 1967, by exporting two-meter-gauge bogies, to Thailand. A number of bogie tracks as well as varieties of fully furnished coaches designed and built according to buyer specifications have already been exported to various countries.

OBJECTIVES OF ICF :

The main objectives to be achieved are as follows:(a) To manufacture all metal light weight coaches from ordinary II class to most complicated types of coaches i.e., A.C., and D.C., EMUS., A.C Express, Rajdhani Express etc., of late, Integral coach Factory has entered into export market also supplying coaches to foreign countries. (b) Manufacture of (i) Components required for storage and subsequent issue to the Production. (ii) Spares for other Railways for the maintenance of ICF coaches. (iii) A little portion of capital works and work for outsiders are the Activities of the ICF. (c) Since the production consists of limited repetition work and a definite number of coaches is to be more suitable and accordingly this has been introduced.

EXPORT: Integral Coach Factorys achievements on the export front have been enviable since its inception. Against stiff international competition from more advanced countries like Japan, Britain, France, etc., Integral Coach Factory secured several export orders most of which are repeat orders. So far, 359 bogies and 485 coaches including air-conditioned coaches have exported to 11 Afro-Asian countries, Integral Coach Factory has bagged a number of awards for Export Excellence also. Recently Integral Coach Factory has manufactured and supplied 15 coaches to Vietnam National Railways (VNR) and 27 coaches to Tanzania Railways Compartments. (TRC).

THE DIVISIONS OF ICF 1. SHELL DIVISION: 2. FURNISHING DIVISION: SHELL DIVISION: Since most of the manufacturing activities are involved in shell division, this division has numerous General Purpose (GPM) and Special Purpose Machines (SPM). This division has nearly 950 machines shell division makes the shell of coaches out of Carten Steel Sheets. Bogie details are forged, machined and assembled in this division. Body shells are wheeled onto bogies and are sent to furnishing division. In value terms, the value of shells does not vary substantial. However based on the type of coaches furnished the value of coaches vary between the two extreme points. While furnishing the ordinary second class coaches cost Rs. 10 lakhs, the cost of furnishing DMU, DPC is Rs. 1.20 Cr. Hence, the cost of manufactured coaches is ultimately determined by the type of coaches furnished. FURNISHING DIVISION: It furnishes the shell that is the interior decorations and all electrical installation which associates are filled to it. Hence there are no big or heavy machines in this division. However in furnishing most of the materials are procured from trade and fitted into the coaches. Hence, the study is limited to shell division only.

MANUFACTURING PROCESS IN SHELL DIVISION: The authority for manufacture of components or assembly thereof is communicated through the issue of Route Cards. The route cards contain instructions to shops regarding the Operation to be carried out in the various shops and load centres in their sequence. The materials and tools to be used and Time required for setting up machines and operations.

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The Route Cards bears all relevant particulars per work orders system of classification as also drawing number of the components along with the route card, all other documents (viz) Job cards, Material Requisition. Squad Job cards, Idle Time cards are also sent duly providing all the relevant information required for each Batch / Work Order. The computer on advice prepares almost all their documents form Production Engineer. However, the batches are subdivided into sub-batches, handwritten job cards are issued by Production Engineer. Complete manufacturing and painting of outer skeleton of shell and bogies are carried out in Integral Coach Factory. It is further divided into many shops under which there are different shops, which take care off various machining and fabricating process.

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COMPETITORS ICF does have two main competitors as far as India is concerned but While exporting they need to compete with many Overseas Coach manufacturers. Competition in India Rail Coach Factory (RCF) Bharat Heavy Electricals Limited Factory Rail Coach Factory (RCF One of the significant Competitor of ICF in India is Rail Coach Factory (RCF ) which was Established in 1986. it is the second coach manufacturing unit of Indian Railways. The RCF is in the town of Kapurthala in the Indian state of Punjab It has manufactured around 16,000 passenger coaches of 51 different types including self propelled passenger vehicles. This output constitutes over 35% of the total population of coaches on Indian Railways. RCF is at the threshold of setting an all time record by manufacturing more than 1400 coaches during the Financial Year 2005-06 including around 150 stainless steel coaches and 260 AC 3 Tier coaches in corten steel shell design. RCF is equipped with CAD centre and CNC machines to undertake design and manufacture of bogies, shell (both with stainless steel and corten steel) Bharat Heavy Electricals Limited (BHEL) BHEL is one of the oldest and largest state-owned engineering and manufacturing enterprise in India in the energy-related and infrastructure sector which includes Power, Railways, Transmission and Distribution, Oil and Gas sectors and many more. It is the 12th largest power equipment manufacturer in the world.BHEL was established more than 50 years ago, ushering in the indigenous Heavy Electrical Equipment industry in India.

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MAJOR ACHIEVEMENTS IN THE HISTORY OF ICF

ICF has obtained the ISO: 9001, ISO: 14001 and ISO: 18001 certificates for the QMS, EMS and OHSAS systems respectively. Manufacturing of 3 tier Sleepers during the year 1960-1961. Export of Bogies to Thailand during 1967. Export of Coaches to Taiwan during 1971 Manufacturing of double Decker coach during 1975 Manufacturing of Coaches for Calcutta Metro during 1981-1982. Export of 32 coaches to Nigeria during 1982-1983. Export of 9 MG III class coaches to Bangladesh during 1984-85. Manufacturing of overhead equipment maintenance tower car during 1995-96 ISO 9001 certification during 1996-97 Manufacture of Air-conditioned Military Ward Car for Indian Army during 1996-97 Export of 27 coaches to Tanzania during 1997-98. Manufacturing of A/C Accident Relief Medical Van during 1999. Manufacture of Stainless steel A/C coach during 1999-2000. Manufacturing of Garib Rath coach during 2006-2007. Export of 41 coaches to Angola during 2006-2007. ICF has turned out 42,038 coaches in the year of 2010 ICF has introduced 450 new designs in the year 2010 alone ICF has dispatched first rake of air-conditioned EMU coaches for the Kolkata Metro System in the year 2010.

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PRODUCT PROFILE

ICF has been meeting the needs of the Indian Railways for varied types of coaches, however sophisticated the Type may be .Some of the important types are: 1. SELF PROPELLED COACHES Electric Multiple Units for suburban services in Metropolitan cities; Diesel Rail Cars Metro Coaches for Kolkata Metro Railways Diesel Electric Multiple Units & Diesel Hydraulic Multiple Units for non-electrified routes and Mainline Electric Multiple Units for long distance inter-city commuter ship. Accident Relief Trains / Medical Vans OHE Inspection Cars

2. AIR-CONDITIONED & NON-AIRCONDITIONED PASSENGER COACHES Air-conditioned Sleeper Coaches of first & second class; Air-conditioned Chair Cars of first and second class; Double Decker Coaches with seating capacity for 148 passengers as against the conventional 90 passengers. 3. SPECIAL COACHES Air-conditioned & Non-air-conditioned Pantry Cars High Capacity Power Cars for Shatabdi & Rajdhani Express Trains Air-conditioned Military Ward and Saloon Cars for Indian Army. Air-conditioned Saloon Cars, Dining Cars, Bar & Restaurant Cars, luxury suites for luxury tourist trains like Palace on Wheels (WR),Deccan Odyssey (CR), The Golden Chariot (SWR), Royal Rajasthan on Wheels (NWR) and Maharajas Express of IRCTC Lifeline Express for operation of hospital on wheels. Jet Deflector Crane Cars, Inter Communication Coaches for DRDO

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EXPORT Against stiff international competition from more advanced countries like Japan, etc., ICF secured several export orders, most of which are repeat orders. So far, 359 bogies, 11 stainless steel coach shells and 481 coaches including air-conditioned coaches have been exported to 13 Afro-Asian countries. ICF has bagged a number of awards for Export Excellence also. DESIGN & DEVLOPMENT EFFORTS Complementing the existing design capacities and facilities, a fully computerised Design & Development Cell has been set up with sophisticated state-of-the-art computer designing facilities and testing equipment both for coach components and raw materials .D&D Centre uses 3-D modelling on Solid Works platform for generating 3-D drawings and IDEAS software for Finite Element Analysis .Strain gauge testing and squeeze test are done on prototypes before commencement of series production. IMPORTANT PRODUCTS OF ICF IRCTC Maharaja Coach Jan Shatabdi Non AC Chair Car High speed Self Propelled Accident Relief Train Deccan Odyssey Aero Dynamic Nose Cabin Self Propelled Ultrasonic Rail Testing Car Coach for Jammu & Kashmir World Class Coach Life Line Express AC/DC EMU Coach for MRVC Stainless Steel Pantry Car AC/DC EMU First stainless steel AC Coach Diesel Electric OHE Relief Medical Van Export to Tanzania Export to Vietnam AC Sleeper coach fitted with Biological Toilet BG Palace on Wheels Main line EMU Coach Diesel Electric Multiple Unit Rajdhani - Air Brake Coach Shatabdi Power Car Kolkata Metro Coach 15 ORGANISATION AND DEPARTMENTALISATION

ICF consists of departments on functional basis in accordance with the system in vogue in Indian Railways. It comprises of Administration Personnel Mechanical Electrical Civil Engineering Production Finance and Accounts IT Center

For the purpose on Technical, Financial and Cost control, the factory has been broadly divided under the following departments: Production shops. Service departments inside the workshops. Service departments outside the workshops. Stores departments. General departments.

There is a separate group of numbers for each of the above departments have been allotted for the purpose of easy identification. The group of numbers is further classified into units to bring about as complete a departmentalization as possible of the different kind of works done and of expenditure incurred in each department For purpose of production control, each of the production shops has been further subdivided into sections. The various machines and different types of work done have also been grouped under load centers. 16

PERSONNEL DEPARTMENT The Personnel department is headed by Chief Personnel Officer (CPO).The major areas of concern of Personnel Department are Human Resource Development and Staff welfare.. It deals with issues related to people such as compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, administration, and training.

ORGANISATIONAL CHART OF PERSONNEL DEPARTMENT

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DIFFERENT SECTIONS IN PERSONNEL DEPARTMENT 1. Recruitment Section: This section Deals with recruitment of Group D and Group C staff duly maintaining recruitment rosters, Conducting selection for recruitment of Act Apprentices, placing indent on RRB after getting details from all cadre sections, dealing the matters connected with RTI in PB, making arrangement for selection conducted by RRB, by way of booking Officer In Charge, Senior invigilators and Invigilators, Receipt of Railway Board letters and maintaining Rule Books. 2. General Section: This section deals with maintenance of Book of Sanction, Issue of Medical Cards to Retired employees, sending of PCDO to Railway Board, Dealing with Parliament Questions, looking after training program of ICF staff including officers which involves money, maintaining of Imprest cash, dealing with cash awards, arranging project work and implant training to the students of Engineering Colleges. 3. Receipt & Dispatch Section: The Receipt of tapals pertaining to Personnel Branch, registering all kinds of tapals in Computer and despatching of tapals and files to the sections of PB and other departments, maintaining of Stock and non-stock items, drawal of stationery, placing indents for non-stock items, maintaining of protocol of peons, looking after the attendance of PB staff. Also dealing with matters connected with official language. 4. S1 A section: This section deals with cadres of Stenographers, Design Staff and Civil Engineering Artisan staff. Also dealing with cadres of Canteen staff like Cook trade and ICF Hospital staff 5. S1 C section: This section deals with Cadres of all Ministerial staff of Personnel Department, Engineering Department and Stores Department, including ward keeping staff of Stores Department. It also deals with cadre of Welfare wing. 6. S5 Section: This section deals with cadres of all Group D staff such as Helper trade, Peon trade, Staff of Horticulture, staff of CHI. 7. Gazetted Section: This section deals with cadres of all Group A and Group B Gazetted Officers of ICF including the officers of Medical Department. 18

8. Reservation Cell: This section deals with all reservation subjects. They also Collect every months shortfall in SC, ST and OBC communities, sending quarterly statement of Shortfall to Railway Board, replying to Railway Board in connection with SC, ST and OBC communities. 9. Quarters section: This section deals with allotment of quarters for ICF staff. Also dealing with cancellation of quarters and arranging for eviction of quarters whenever necessary. 10. S4 Section: This section deals with Forwarding of applications of Mechanical Department Staff, Issue of NOC for obtaining Pass Port, getting sanction of Ex India leave and issuing permission under Railway Service (Conduct) Rules.1966.

11. S3 Electrical Section: This section deals with cadres of All Electrical Department Supervisors and artisan staff.

12. S4A Section: This section deals with cadres of Fitter General, Fitter Mill Write, Carpenter, Serang and Wood Machinist trades.

13. S4B Section: This section deals with cadres of Welder, Black Smith, MDM RR, trades.

14. S4C Section: This section deals with cadres of Painters, Machinist General trades.

15.DAR Section: This section deals with matters in connection with DAR, such as issue of Standard Forms in DAR, conducting enquiries, imposing penalties based on the directions of Disciplinary Authorities

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16.Labour Welfare Section: This section deals with all kinds of welfare activities. Conducting of Staff Council Elections and meetings, Canteen Committee meetings, SBF committee meetings, permission of gate meetings, looking after the activities of ICF Kalyana Mandapam, ICF Kambar Arangam, both the Statutory and Non statutory canteens, Handicraft Centres, Holiday Homes ,dealing with Railway Week Awards, arranging for assembly of staff at the Lawn for taking pledges on important days and so on. 17. S2 Section: This section deals with cadres of all Supervisory staff of mechanical department. 18. Settlement Section: This section deals with matters of Settlement Benefits such as Pension, Family Pension, Commutation of Pension, Gratuity, Insurance and leave salary & Dismissed employees and families of deceased employees. 19. Confidential Section: This section deals with matters of confidential nature such as issue of Panel and select list by arranging selections with directions of selection committee, Compassionate Ground Appointments, maintaining of Confidential Reports of employees. 20.Pass Section: This section deals with issue of all kinds of passes such as Privilege Pass, PTOs, Duty Passes, Kid Passes, Settlement Pass, R.C.Pass, Scholar pass and so on. This also deals with matters of issuing of ID cards. to those who are retiring, voluntarily retiring, medically unfitted, Compulsorily retired, Removed

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ACCOUNTS DEPARTMENT

FUNCTIONS OF ACCOUNTS DEPARTMENT The Accounts Department of the ICF Administrations is mainly responsible for : Keeping the accounts of the ICF in accordance with the prescribed rules The check with reference to Rules or orders (known as INTERNAL CHECK) of transactions affecting the receipts and expenditure of Railway Prompt settlement of proper claims against the Railway Tendering as part of its important functions, advice to Administration whenever required or necessary in all matters involving Railway Finance Compilation of Budgets in consultation with other departments and monitoring the budgetary control procedures as may be laid down in the relevant orders and code rules from time to time Generally discharging other management accounting functions such as providing financial data for management reporting, assisting inventory management, participation in purchase/contracting decisions and surveys for major schemes in accordance with relevant rules and orders and Seeing that there are no financial irregularities in the transactions of the Railway.

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STRUCTURE OF ACCOUNTS DEPARTMENT

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MECHANICAL DEPARTMENT Mechanical department of ICF is responsible for designing & developing the rail passenger coach .

DESIGN & DEVELOPMENT DIVISION OF ICF The design cell has a Design & Development wing. A CAD Centre is installed which assists in evolution and preparation of new drawings faster. Design office has designed more than 400 types of coaches to three different gauges 1676mm, 1067mm and 1000mm. It has produced over 3,00,000 drawings for coach layout and coach components. Design office takes care of the changes in the availability of the new materials, standardization, obsolescence, feed back reports from the user Railways and recommendations by various standing committees and study groups on the Indian Railways. With the changing requirements of the Railways, the design office is challenged to drastically cut down the design cycle time. The design office can proudly take the credit of development of the following new designs in the past three years

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ORGANIZATIONAL STRUCTURE OF MECHANICAL ENGINEERING DEPARTMENT

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SHELL DIVISION The coach manufacturing starts from Shell Division, where the body shell and bogie assemblies are done. The body shell assembly is of all welded integrated design, and it consists of Underframe, Sidewall, Roof and Endwall assemblies. A Shell is made of a set of 2 Sidewalls, 2 Endwalls, 1 Roof and 1 Underframe fitted on two Bogies.

Activities of Shell Division Sheet metal shop produces all sheet metal items required for the manufacture of Underframe, Sidewall, Endwall and Roof. Main Assembly shop assembles the Underframe, Sidewall, Endwall and Roof to form a tube like SHELL. Bogie Frame manufacturing shop manufactures Bogie Frames by Laser Cutting, Press Brakes and Submerged Arc Welding machines. The components are then assembled in jigs and welded to get bogie frames.

Bogie frames, Bolsters, Springs and Wheels are assembled together and Bogies are tested in Bogie Testing machine before they are sent for wheeling.

Final Assembly for fitment of Doors, Partition Frames and Wheeling of Bogies onto the Shells.

The Shells fitted on the Bogies are despatched to Furnishing Division for painting and furnishing work.

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FURNISHING DIVISION Aesthetic look, comfort and safety are very much essential for pleasant journey. Furnishing Division takes care of the above by furnishing the interior of the coaches.

Activities of Furnishing Division Furnishing of coaches is done in stages, viz. Grit Blasting, Painting in Automatic Paint Booths, Drying in Ovens, Lettering, Flooring, Wiring, Paneling on Side Walls, Window fixing, Partition Panelling, Plumbing, Floor Moulding, Lights & Fans fixing, Seats, Berths and Racks fixing, Airconditioning where required, Brake fitment and Buffer height adjustment The Furnishing Division also does assembly of Self Propelled Coaches where Engine/Electrics for DEMUs and Transformers/Motors for EMUs are fitted, commissioned and tested before despatch. MATERIAL INPUTES WSED IN FURNISHING OF COUCHES COMPREG, Plywood, NFTC, PVC sheets, Recron/PU cushion, feather touch Vinyl cloth, stainless steel lavatory inlays are used to achieve good interior design, best passenger amenities and long life of the coach under tough running conditions. Technological Upgradation in Furnishing include: Use of UIC Rubber Vestibules, Roof Mounted A/C Package Units in coaches Fitment of Controlled Discharge Toilet System Use of polycarbonate seats in MRVC EMUs Use of FRP in Aerodynamic Nosecones of DEMUs Stainless steel paneling, handholds and grab rails in MRVC EMUs 27

ELECTRICAL DEPARTMENT Activities of Electrical Department of ICF : Operation and maintenance of Electric Locos, EMU, MEMU, Overhead Head Electrical Equipment (OHE) its Maintenance and operation, Planning, Electrical Coaching stock operation & maintenance and Electrical general power supply, Air conditioning, Diesel Generating set operation and maintenance ORGANIZATIONAL STRUCTURE OF ELECTRICAL DEPARTMENT AT ICF

The Electrical Department at ICF works under the overall control of the Chief Electrical Engineer[CEE]. The Electrical Design Wing is headed by Chief Design Engineer/Electrical[CED]. The Maintenance and Construction Organisation is headed by Chief Electrical General Engineer[CEGE]. Chief Electrical Engineer/Quality Control and Commissioning is responsible for Inspection and Quality Assurance of the components and coaches. 28

OVERVIEW OF ELECTRICAL BRANCH OF ICF a. Designs- The Electrical Design Wing is responsible for evolving new designs of coaches, equipments and sub systems, drawings and specifications for components and assemblies. The Design Wing is also responsible for issuing necessary interfaces for electrical equipments for incorporation in the Shell design and inputs required for Production Wing. This wing is also responsible for developing expertise in design of new generation self-propelled coaches, EMUs, DEMUs, Air-conditioned, Non Air-conditioned coaches and luxury trains for user railways. b. Production The Production Wing is responsible for manufacturing of harness, installation of electrical equipments, wiring and complete electrical furnishing of the various types of coaches. The Production wing has developed the expertise in handling of different types of self-propelled coaches including 3 phase AC DC EMUs, EMUs, DEMUs, Ac & non AC coaches including luxury trains for RTDC & IRCTC. c. Inspection - The Inspection Wing is responsible for Quality assurance of electrical components and systems used for manufacturing of the coaches. This Wing is also responsible for undertaking prototype inspection of newly developed components/equipments. This Wing is also responsible for testing and commissioning of self-propelled coaches and AC coaches to ensure quality and reliability. d. Contracts and Development- The Contracts & Development Wing is responsible for liaising with the purchase department for ensuring timely availability of materials for coach production, customer complaint redressal and discharge of warranty obligations, failure analysis and corrective and preventive actions, development of new Items for coach production and development of additional sources for limited source items. e. Maintenance - The Maintenance Wing is responsible for maintenance of Plant & Machinery including numerically controlled & CNC machines, EOT cranes etc. This Wing is also responsible for maintaining power supply for Factories, ie. Shell & Furnishing, D&D Wing, Hospital, Colony etc. The construction activities associated with new projects, safety works and replacement works of Plant & Machinery are also undertaken by this Wing. This Wing also is undertaking number of green energy projects such as installation of Wind Mill and Solar energy systems. 29

STORES DEPARTMENT The Stores Department is performing the function of Materials Management to achieve the objective of procuring goods of right quality in right quantity at right time form right vendor at right price. In addition Stores Department is also handling various other activities pertaining to supply chain management and disposal of scrap which are as follows. Warehousing of Materials. Distribution of Materials to consignees. Inventory Management. Fabrication and Distribution of Uniforms. Disposal of Scrap.

The Stores Department has many depots for stocking and distribution of stock items required for day to day . To achieve better transparency in purchase, the procurement calendar of all items to be procured through advertised tenders has been placed on the ICF web site. This has enabled prospective tenderers to keep track of tenders being called by the railway and to participate in tenders of their interest. Along with the procurement calendar, tender notices and tender documents for advertised tenders are also being placed on the web site, which can be accessed and down loaded directly by interested parties. Stores Department has also introduced Electronic Procurement of materials wherein the vendors can submit their offer against Electronic Tender from remote places using his digital signature in secured manner as provided in Government of India IT Act 2000.

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ORGANIZATIONAL STRUCTURE OF STORES DEPARTMENT

Stores department are headed by controller of stores [COS]

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INFORMATION TECHNOLOGY DEPARTMENT The main function of IT department is to collect & maintain data from all the departments. It is a service department. They maintain four modules , they are as follows Financial management information system (FMIS) material management Product planning Payroll

ORGANIZATIONAL STRUCTURE OF INFORMATION TECHNOLOGY DEPARTMENT

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Executive data process manager [EDPM] leads the IT department, under him/her system analyst[SA] & Programmer works. IT engineers are also part of the department whose role is to check the data which is being updated. The FOUR modules of IT Department are explained below : PAYROLL : Payroll is all about employees salary details,. pay roll details comes from administration office if he/she belongs to officer category , if he/she belongs to labour category then it is from time office. MATERIAL MANAGEMENT: Material management is scientific technique, concerned with Planning, Organizing &Control of flow of materials, from their initial purchase to destination.. In simple , deals with managing available resources in the ttores. IT departments gets all the details regarding available & required materials from stores & they update their data as per the information given by store PRODUCTION MANAGEMENT : Product management is more of planning & designing of a product as per the requirement of railway board. Planning & designing are done by mechanical department, therefore , IT department gets details from mechanical department for data collecting regarding product management FMIS: FMIS is all about the cost involved in the process of production. Combination of labour cost & material cost.

NEW IMPLEMENTATION IT department of ICF is going to implement Enterprise resources planning (ERP) , which helps to interlink all the above mentioned modules. Which will help them to perform better .

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MEDICAL DEPARTMENT The Medical Department of ICF provides comprehensive health care to its employees both serving and retired and their families. In addition many other administrative needs & National needs are also fulfilled. Icf provides free medical service to icf employees and this free sevices are offered throughout their life in Indian railway hospitals which are exclusively for their employees & they do take care of their employees health . Incase the railway hospitals lacks in facilities for any diseases then the patient will be sent to private hospital with whom they have tie up and the entire bill of the that employee will be paid by icf. Right now Indian railway hospitals have tie-up with many private hospital , for eg Apollo hospital , Vijaya hospital etc..

ORGANIZATIONAL STRUCTURE OF MEDICAL DEPARTMENT

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OVERVIEW OF MEDICAL DEPARTMENT OF ICF It provides Curative, Preventive, and Rehabilitative Health Services to ICF employees at free of cost. It provides Occupational health services, including pre-employment and in-service periodical Medical examinations, examination under Workmen's Compensation Act, monitoring of safety environment of workshops etc. It offers Medical relief during Accidents. It provides Emergency Medical assistance to Railway passengers who take ill during their journey. It Enforces the Prevention of Food Adulteration Act within ICF premises. Monitoring of quality of drinking water in ICF premises and Colonies. It offers Reproductive and Child Health Services including Family Welfare and immunization of vulnerable groups. Implementation of National Health Programmes.

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SECURITY DEPARTMENT Security department performs duties relating to ensuring safety and security to Railway Property & employees . The Role and Duties of the Railway Protection Force , as envisaged in the RPF Act are: To protect and safeguard Railway Property & employees . To remove any obstruction in the movement of Railway Property To do any other act conducive to better protection and security of Railway Property,

The Security Department is headed by the Inspector General cum Chief Security Commissioner, Railway Protection Force.

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SWOT ANALYSIS SWOT analysis is a strategic planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieve that objective. The technique is credited to Albert Humphrey, who led a convention at Stanford University in the 1960s and 1970s using data from Fortune 500 companies. A SWOT analysis must first start with defining a desired end state or objective. A SWOT analysis may be incorporated into the strategic planning model. Strategic Planning, has been the subject of much research.

Strengths: attributes of the person or company that are helpful to Weaknesses: attributes of the person or company that are harmful to Opportunities: external conditions that are helpful to achieving the Threats: external conditions which could do damage to the objective(s).

achieving the objective(s).

achieving the objective(s).

objective(s).

Identification of SWOTs are essential because subsequent steps in the process of planning for achievement of the selected objective may be derived from the SWOTs. First, the decision makers have to determine whether the objective is attainable, given the SWOTs. If the objective is NOT attainable a different objective must be selected and the process repeated. The SWOT analysis is often used in academia to highlight and identify strengths, weaknesses, opportunities and threats.It is particularly helpful in identifying areas for development.

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CONCLUSION This summer project has helped me a lot to know about the working environment of INTEGRAL COACH FACTORY and their functions. For this study I visited the various departments and collected the details that I needed. This gave me an opportunity to interact with high level officers. This study provided me lots of learning opportunities in terms of new ideas as well as advanced concepts. It offered me an opportunity to learn the skills that would lead to a successful project development. It also helped to learn the technique of Human Resource Management. I have prepared a report by analyzing the performance of INTEGRAL COACH FACTORY facilities available and functions of the departments in INTEGRAL COACH FACTORY. Based on my study, I have prepared SWOT analysis for this organization. I have also prepared some Findings and Suggestions for the organization on the basis of my report.

The overall study about the organization function was encouraging and solution oriented. I was able to observe various problems solving ability by the company.

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