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FINALTERM EXAMINATION FALL 2006 MGT501 - HUMAN RESOURCE MANAGEMENT (Session - 2 ) Marks: 60 Time: 120min

StudentID/LoginID: Student Name:


Center Name/Code:

______________________________
______________________________ ______________________________

Exam Date: All questions are compulsory.

Thursday, February 15, 2007

false 1 mark each, 3 short questions 5 marks each and

SR

This exam consists of 15 Multiple Choice Questions (MCQs), 5 fill in the blanks, 5 true/
2 descriptive question

10 marks each.

secure enough time for remaining subjective question. For each Multiple Choice Question, read the choices available and select the choice which you consider is the correct answer.

Reply the short question and long descriptive question keeping in view the marks allocated for each question. This examination is closed book, closed notes and closed neighbors. The use of notes, handouts, books or any other helping material is strictly prohibited in the centre during the exam. Do not ask about the contents of this examination from anyone. You may wish to pace yourself with your own watch, but the supervisor will be the official timekeeper of the test. Failure to comply with the supervisors directions may result in your test being cancelled. Please comply with supervisors directions to avoid any unpleasant event.

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Time management is very important. Objective type questions may be solved first to

Question Marks Question Marks


Question

1 11
21

2 12 22

3 13 23

For Teacher's use only 4 5 6 14 24 15 25 16 26

7 17 27

8 18 28

9 19 29

10 20 30

Total

Marks Question No: 1 ( Marks: 1 ) - Please choose one

Utilizing the human resource management principles you can avoid:

? ? ?

Hiring the wrong person for the job

Having your company taken to court because of your discriminatory actions

Having your company cited under federal occupational safety laws for unsafe practices All of the given options

Question No: 2

( Marks: 1 )

A ________ work team is a formal group of employees who operate without a manager and are responsible for a complete work process or segment:

? ? ? ?

Self-managed

Cross Departmental

Quality circle

Problem solving ( Marks: 1 ) - Please choose one

Question No: 3

A forecasting method in which each successive level of the organization, starting with the lowest,
and forecasts its employee requirements in order to provide an aggregate forecast of employment

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- Please choose one

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needs is:

? ? ? ?

Simulation

Bottom-Up Approach

Zero-Base Forecasting

Managerial judgment ( Marks: 1 ) - Please choose one

Question No: 4

Different factors can influence the effectiveness of recruiting process in negative manner and can become hurdles. They may include:

? ? ? ?

Image of the Organization

Government Influence

Labor Market Influence

All of the given options ( Marks: 1 )

Question No: 5

The basic principle or condition that facilitate learning is:

? ?

Education

Experience

Participation

None of the given options

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- Please choose one

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Question No: 6

( Marks: 1 )

- Please choose one

According to _______ Career Path, an employee progresses vertically upward in the organization from one specific job to the next.

? ? ? ?

Traditional

Lateral Skill

Dual

Network

Question No: 7

( Marks: 1 )

- Please choose one

? ? ? ?

Point method

Ranking method

Factor comparison method

Classification method ( Marks: 1 ) - Please choose one

Question No: 8

An approach to health care where providers negotiate a rate for health care for a covered life over a period of time is called:

? ?

Vision Care

Capitation

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In _____ raters assign numerical values to specific job components, and the sum of these values provides a quantitative assessment of a jobs relative worth.

? ?

Defined-Contribution

None of the given options ( Marks: 1 ) - Please choose one

Question No: 9

A persons motivation to exert a certain level of effort is a function of: expectancy, _________, and valance.

? ? ? ?

Relatedness

Extinction

Instrumentality

Reinforcement ( Marks: 1 ) - Please choose one

Question No: 10

Environmental conditions that cause accidents at workplace include all except:

? ? ? ?

Noise

Dust and fumes

Defective Equipment

Stress ( Marks: 1 ) - Please choose one

Question No: 11

Employee Handbook serves many purposes including:

? ?

It helps employees learn about company at their own pace.

Provides references regarding policies, rules, and benefits.

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SR

? ?

Ensures HRM policies will be consistently applied.

All of the given options. ( Marks: 1 ) - Please choose one

Question No: 12

_______ does not require employees to join the union; however as a condition of employment, each nonunion member of the bargaining unit pays the union the equivalent of membership dues as a kind of tax, or service charge, in return for the union acting as the bargaining agent.

? ? ? ?

Agency Shop

Union Shop

Closed Shop

Question No: 13

( Marks: 1 )

- Please choose one

The avoiding style of conflict management is based on:

? ? ? ?

Low concern for self and others

Low concern for self, high concern for others

High concern for self and for others

Moderate concern for self and others ( Marks: 1 ) - Please choose one

Question No: 14

________ occur when management decides to terminate its relationship with an employee due to economic necessity or a poor fit between the employee and the organization.

Quits

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Open Shop

? ? ?

Retirements

Voluntary Separations

Involuntary separations ( Marks: 1 ) - Please choose one

Question No: 15

____ leaders solve problems and make decisions by themselves based upon information available at the time.

? ? ? ?

Participative

Transformational

Autocratic

Democratic ( Marks: 1 )

Question No: 16

A _________ is a set of interdependent parts that processes inputs into outputs. Question No: 17 ( Marks: 1 )

_________ is the systematic process of collecting and making judgments about all the important information related to a job. Question No: 18 ( Marks: 1 )

The purpose of _________ of applicants is to remove individuals who obviously do not meet the position requirements. Question No: 19 ( Marks: 1 )

_________ is the practice of permitting employees to choose, with certain limitations, their own working hours. Question No: 20 ( Marks: 1 )

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_________ means employees can notify the wrongdoings of the management.

Question No: 21

( Marks: 1 )

- Please choose one

Due to globalization, religion and culture based diversity is decreasing in organizations.

? ?

True

False

Question No: 22

( Marks: 1 )

- Please choose one

Screening interviews are used to verify information provided on resume or application blank.

? ?

True

False ( Marks: 1 )

Question No: 23

Large organizations routinely conduct compensation surveys to determine prevailing pay rates within labor markets.

? ?

True

False ( Marks: 1 ) - Please choose one

Question No: 24

The rate of employee separations in an organization is known as turnover rate.

? ?

True

False

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- Please choose one

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Question No: 25

( Marks: 1 )

- Please choose one

Benefit is the money that a person receives for performing a job.

? ?

True

False ( Marks: 5 )

Question No: 26

Describe how diverse workforce affects human resource management practices? Question No: 27 ( Marks: 5 )

Why do you believe that Performance is the function of Ability, Motivation and Opportunity?

Question No: 28

( Marks: 5 )

Question No: 29

( Marks: 10 )

What steps might a manager take to socialize new employees at a leather apparel company?

Question No: 30

( Marks: 10 )

As a student, you have been subjected to a form of performance appraisal through the course grades that you have earned. Discuss whether you feel that the sources of errors present in the performance appraisal process have been encountered in your personal experiences. How might grading system eliminate such problems?

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What are employee assistance programs? Do you believe that employee assistance programs are a good idea?

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