Role of HR in Managing Workforce Diversity

Questionnaire

Section 1: General Information

Name of the Organization

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Name of the person filling this questionnaire

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Position held by the person filling this questionnaire: __________________________________________

Nature of Business:

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Total Workforce strength as of August 31st 2011:

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Domestic / Indian MNC / MNC

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Strength of the HR Function

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Total revenue in previous quarter (optional)

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Average age of your organization

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Gender Ratio

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Certifications received by your organization (ISO, SEI CMM, Six Sigma etc.)

Registered Office at:

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Presence in other locations in India:

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Mission Statement of your Organization:

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Section 2: Workplace Diversity

1. How do you perceive diversity? What is your opinion on diversity?

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2. What is the diversity profile of your organization?

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3. Is your organizations commitment to diversity concurrent with its mission statement?
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4. When you have open positions, do you insist on a diverse screening committee and make
additional outreach efforts to ensure that a diverse pool of candidates has applied?
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5. Do you have any recruitment policies regarding employment of physically handicapped,
mentally challenged or differently abled persons? What are the effects of the same?
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6. When you hire a new employee, do you not only explain job responsibilities and expectations
clearly, but orient the person to the campus and department culture and unwritten rules?
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7. How can recruitment be effectively targeted to diverse groups?
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8. How do you overcome bias in the interviewing process, questions, and your response?
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9. Who is responsible for monitoring and driving diversity issues in your organization?
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10. Diversity can have effects on group cohesiveness, OCB and conflicts in a positive or negative
manner. How has diversity affected your organization?
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11. Is a diverse workforce more productive than a non-diverse one? If so, why?
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12. Do you ensure that assignments and opportunities for advancement are accessible to everyone?
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13. How do you make the job sound appealing to different types of workers?
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14. Does diversity lead to the formation of various sub-cultures within the organization?
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15. How does diversity affect talent retention?
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16. Does a mere change in policies alone help eliminate workplace discrimination?
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17. Do you rigorously examine your unit's existing policies, practices, and procedures to ensure that
they do not differentially impact different groups? When they do, do you change them?
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18. Do you implement diversity training? Do you find that the training helps change attitudes and
behaviors?
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19. Are you willing to listen to constructive feedback from your staff about ways to improve the
work environment? Do you implement staff suggestions and acknowledge their contribution?
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20. Do you have sufficient higher management backing when it comes to managing diversity issues?
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