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Rambabu Gottapu

Address: 13 Cedar Road, Newport, UK. NP19 0BA Telephone: 0044-07714268642


E-mail: ramgottapu@hotmail.com

Visa status: Tier 1 HS Post Study (UK)

PROFESSIONAL SUMMARY 3 Years of Experience as Customer Service Assistant and McDonalds Newport Worked as intern at Aegis Pvt Ltd, India as HR Management Trainee Strong knowledge in Human Resource Management concepts Excellent facilitation skills in Business Analysis and People Management Strong domain knowledge in interviewing, decision making and coordination Ability to work well as part of a team, as well as self-initiation ability Enthusiastic to learn new things and take new challenges Hardworking and good communicator Possess excellent interpersonal and communication skills. Ability to develop and maintain strong relationships with customers and colleagues Very strong in handling the MS Office tools and web search tools

EDUCATION
MBA in Human Resource Management and International Business Context from University of Wales, Newport 20092011 Bachelor of Technology in Electronics and Communication Engineering from JNT University 2004-2008

WORK EXPERIENCE
2010 (summer) Internship - Aegis BPO Worked as Management trainee in the HR Department of Aegis Pvt Ltd Responsible for co-ordinating my managers diary, arranging meetings and taking minutes Helped implement a new online system for advertising internal vacancies Conducted initial screening of applicants and drew up a short list of candidates for my manager to approve Customer Care Assistant at McDonalds, Newport Assist customers with purchasing store protection plans and service packages. Scheduling employee work plan and services Assist with new employee training including store policies, services, and training To be the initial contact with the customers with regards to sales To help meet targets structured by the organisation monthly, quarterly and annually Managing team members in high pressure situations

To carry out procedures that are appropriate for the effective operation of the franchisee Handling of money, accounts and inventory of the franchisee To reconcile the entire sale of the day at the end of every shift

Skills
Strategic HR decision making, HRM Strategy, New product development and maintenance, cost control management MS Office, C & Data Structures,

PROJECT AS PART OF CURRICULUM


Title: To investigate into the HR factors that lead to Retention of Staff in BPO Organization. Objectives: To access the importance of recruitment, selection, training and development of employees in employee retention To investigate into the pay, work condition and incentives offered to the employees and their effects on employee turnover To review the prominence of relationship in terms of team work, supervision, cultural and shift adjustments To explore job opportunities within the organization

PROJECT IN BACHELOR DEGREE


Title: EMBEDDED SECURITY SYSTEM FOR BANKS USING RF Components : Atmega8535 microcontroller, RF communication boards Project Description: The project was aimed to develop a high efficient transmission through RF receivers and transmitters. Below is a brief description of the project. RF transmitter is present with depositors and RF receiver is fixed to locker. RF transmitter is radiating 433MHz of frequency through an antenna. This transmitter consists of 4 switches keypad and encoder. RF receiver receives the frequency and the signal is given to the decoder. When the depositor enters the proper password then the only lock will open. By this we can reduce the power loss.