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Project on Product level Planning Project on Stitch & Style Garments Ltd Islamabad Pakistan Submitted to,
Sir, Awais Mufti
SUBMITTED BY
MBA
2nd SEMESTER
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Contents
Marketing Management.........................................................................................................2 Project on Product level Planning..............................................................................................2 Submitted to,...............................................................................................................................2 MBA ...............................................................................................................................................2 Contents...........................................................................................................................................3 V A L U E S....................................................................................................................................6 Board of Directors.......................................................................................................................8 Shahbaz Azeem...........................................................................................................................8 Maliha Asif.................................................................................................................................8 Farhan Munsif.............................................................................................................................8 Linette.........................................................................................................................................8 Imran Hameed.............................................................................................................................8 Management Team......................................................................................................................9 Shahbaz Azeem...........................................................................................................................9 Mir Moatazid...............................................................................................................................9 Ather Hameed Butt.....................................................................................................................9 Feruza Amirova..........................................................................................................................9 Department Republic of Uzbekistan...........................................................................................9 ChenOne, Head Designer...........................................................................................................9 Samantha Miki............................................................................................................................9 Auditors.......................................................................................................................................9 Legal Advisor..............................................................................................................................9 Bankers......................................................................................................................................10 Location.....................................................................................................................................10 P R O D U C T S...........................................................................................................................10 ......................................................................................................................................................10 T H E E C O N O M I C R E V I E W........................................................................................17 ITEM.....................................................................................................................................19 Cardigans..............................................................................................................................19 Gender.......................................................................................................................................20 Age Group.................................................................................................................................21 Color..........................................................................................................................................21 ..............................................................................................................................................21 B A L A N C E S H E E T...........................................................................................................23 I N C O M E S T A T E M E N T................................................................................................24
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EXECUTIVE SUMMARY
In this report, we have tried to present some information regarding our garment industry. The idea to start this business was first seem to be like a dream but as we put our efforts we realized that we can do some better work regarding our project. Each of us invested in the business according to their resources and we also got some loans from banks. Our main objective was to come up with some quality outwears and to stand side by side with other garment manufacturers. To meet this objective we appointed some highly qualified people from different academic backgrounds and experiences. Our product line as compared to our competitors was not that much satisfying but we struggled hard to bring some quality stuff for our consumers to satisfy their demands and needs. To reach that extent of high quality we have a complete cycle quality control. For distribution we have regional sale offices in different major cities nationwide. As far as market is concerned, our target markets are mostly middle class but we are also providing products to the upper class. As we have to design outfits for the consumers, we have to keep in mind that they belong to different cultural backgrounds and different geographical sectors. As we have studied the economic condition of Pakistan very thoroughly, we observed that after 9/11 events our economic conditions were not stable. Surprisingly, we have increased our foreign reserves. As our garment industry is linked with the textile industry. Every event related to textile industry, affects our industry directly or indirectly, either in good way or bad way. In a very short span of time our sales growth was quite impressive. We also mentioned the sales forecast for the coming five years. Our industry is providing full rights to its employee
5|Page according to Pakistans rule and regulations, such as education, safety, health, and a good environment. We are looking forward to start exports in the future and for this purpose we are analyzing foreign markets, this will result in creating an image of Stitch & Style Garments Ltd.
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MISSION STATEMENT
Quality is achievement of accuracy, precision and consistency. We bring quality to endorse our designed outfits. And we are fully committed to satisfy the needs and wants of our consumers.
VALUES
To conduct business as a responsible cooperate citizen and take constructive interest in supporting education and environmental causes.
OBJECTIVES
To create a brand name and image in the world of fashion keeping in mind the culture and values in Pakistan.
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To promote the tradition of Pakistan and to bring all sort of upcoming fashion trends to our consumers.
To satisfy the needs and wants of our customer, how they want to look, wear, and how they want to be.
A reliable manufacturer and supplier of good quality garments, by maintaining cost and quality, leadership in the national as well as international competitive environment.
BACKGROUND
Stitch & Style Garments Ltd. belongs to the group of Iqraians. The group is mainly
consisting of three members who graduated from Iqra University Karachi in 1992 and the group is in business since 1994. These few years of operational excellence, experience and
8|Page expertise have all formed a combined strength to empower the group as a leading name in fashion garments, synthetic textiles and trendy clothes in Pakistan. The group employs more than 200 people in the country. The group started its business from Islamabad. But with the huge success in few years it expanded its business all over the Pakistan and now it serving in the major cities of Pakistan.
Shahbaz Azeem
I.C.M.A., M.Sc Economics (Quaid-e-Azam) Islamabad HangTen, Finance Manager (Karachi) (1995 1998) Ex-CEO Al-Falah Textile Mill, Faisalabad (1999 2002)
Maliha Asif
MBA Executive Iqra University, Islamabad Aruj Garments, Sales Manager (1994 1999) Bonanza Garments, Regional Manager (Lahore) (2000 2002)
Directors
Farhan Munsif
MTM (U.S.A.), MBA Marketing Iqra University, Islamabad For Al-Karam, Managing Director (1994 1997) ICI Limited Assistant Managing Director (1997 2000) Givenchy, Marketing Executive (Doha Qatar) (2000 2002)
Linette
MBA Finance (Pakistan), MBA Quality Control (U.K.) Nike, Public Relation Officer (U.K.) (1991 1998) ChenOne, Branch Manager (U.A.E.) (1998 2000) Chancler Textile, Quality Control Manager (2000 2002)
Company Secretary
Imran Hameed
LLB, MBA H.R.M. Lahore
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Kohinoor Textile Mill, Legal Consultant (1990 1995) Lawrencepur Fabrics, Company Secretary (1996 2000)
Management Team Chief Executive Officer (CEO) Chief Financial Officer General Manager Plant
Suleman Khan
M. Sc (Operation & IT Management) Worcester, U.S.A. InstaPhone, Sales Manager (Islamabad) (1992 1996) Kohinoor Textile Mill, Marketing Executive (1997 2001)
Head Designers
Feruza Amirova
MFD Central house of Officers, Fashion Design Department Republic of Uzbekistan ChenOne, Head Designer
(1996 2000)
Samantha Miki
Bachelors in Fashion Design Santa Marcelina College Brazil Textilion, Designer (1998 2001)
Auditors
Legal Advisor
10 | P a g e Bankers Location Main Office Habib Bank Ltd. PICIC Commercial Bank Islamabad
2nd Floor, Kulsoom Plaza Blue Area Tel: (092 51) 2100506-9 Fax: (092 51) 2100510 E-mail: stichandstyle_info@yahoo.com Plot No. # 7, Street No. # 5 I 9/3, Islamabad
Plant Showrooms
Islamabad
Jinnah Super Market Tel: (092 51) 2855644
Lahore
Liberty Market Tel: (092 42) 5870346
Karachi
City Center Tel: (092 21) 5674881
Peshawar
The Mall Tel: (092 91) 5434138
Quetta
Agha Siraj Complex, Jinnah Road Tel: (092 81) 450180
PRODUCTS
In the field of manufacturing, quality of products is important for getting repeat business and establishing a name in the market place, we sacrifice some what on hourly quantity to keep a high standard of quality. We strive hard to improve the techniques and achieve diversity with quality and standard to stay on top of the game now as well as in the future. For work or leisure, we are manufacturing comfortable and sturdy range of Trousers, Pants and Denim Jeans etc. The woman of today has to keep up with the changing world. Stitch & Style Garments
Ltd., as a connoisseur among Pakistan Garments Manufacturers, has the latest collection of
11 | P a g e ladies-wear. We have a wide range of collection of smart and stylish dress, which are specially made for manly choices. Our garments are manufactured by qualified staff and treated on highly equipped plant. We ensure that our quality will satisfy our costumers. To make it sure material is being processed carefully, tested in a well equipped and the most modern laboratory to monitor the production of high quality garments. The principle that we follow is:
CHECK
KNOW
REACT
SUCCESS
We provide our consumers with the best quality and a variety of outwears with all colors to fit according to their needs.
ITEMS
SEX
PRODUCT INFO.
COLOURS
STYLES
SIZES S,M,L,XL,XX L
Shirts
Male Female
Male
blue (different shades) Black Maroon green (different shades) White Gray Black blue (different shades) White brown ( different shades) Red black blue (different shades) Yellow green (different shades)
round neck v - shape half sleeves full sleeves collars full sleeves half sleeves collars
14",15",16"17"
300 - 375
Male Female
S,M,L,XL,XX L
250 - 325
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S,M,L,XL,XX L
Cardigans
Male Female
(cotton, woolen)
Pants
Male
Dress Pants (cotton, wrinkle free, stone wash) Cargo Pants (cotton, polyester)
Male Female
Male Female
Jeans
Black Gray Brown blue (different shades) White different color combinations Black navy blue Gray Brown off white Black Brown Gray Blue off white black (different shades) blue (different shades) Brown
round neck v - shape open front full sleeves half sleeves straight fitting plate/plate less
450 - 800
24,26,28 30,32,34,36,39
400 - 600
S,M,L
350 - 550
24,26,28 30,32,34,36,38
400 - 650
QUALITY CONTROL PROCESS We are totally committed for quality. We always assure quality to our customer. The checking of quality takes a whole procedure; like first we check the raw material, which is checked for variation, stability batch-continuity and hairiness, etc. before stitching starts. After a detailed inspection, the raw material is sent to the stitching department. The quality controllers in the stitching department again check the stitched fabric before it gets transferred to the washing section. In the washing section the fabric is tested for shrinkage and skewing. The material is rechecked in the stitching section. In the stitching section the team of quality controllers ensures that the specifications and the quality of the garments are being met. After stitching the garments are again inspected 100% before being packed. Finally, the garments are packed and a random inspection is done on the packed shipment.
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Our marketing and sales is very wide extended all over Pakistan and different cities in Pakistan come under the network of our sales.
The sale process involves one segment is the local sale. Two techniques namely regional sales and our showrooms carry out local sale. Around 250 to 300 customers exist only in Karachi and approximately 500 customers are in Punjab; this shows the potential of the market. Following are the key points that are important for making this venture a success: Assurance of consistent quality. Surety of on time delivery. Competitive rates. Cost efficiency. Better services to the customer i.e. claim settlement etc. Better communication development with customers.
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MARKET ANALYSIS
Pakistan is the fourth largest cotton producer in the world, and is an important player in the global textile market. Its knitwear industry is the highest value added textile sector in the country, and is distinguished by the high quality of its raw material and the competitive value of its end product. Total knitwear capacity in Pakistan is about 50 million dozens of pieces. There are about 600 knitwear factories of various sizes in Pakistan. Today this industry is a source of direct employment to the workforce for more than 20,000 knitwear exports is a major foreignexchange source for Pakistani economy1. Before going into market analysis we want to specify that our garments industry is directly related to the textile industry because we have to deal with them at every moment. In garment manufacturing sector the demand for garments increasing rapidly within the country as well as in foreign countries especially for Pakistani garments. In order to meet the demand of our customers we will try our level best to increase the production. The existing suppliers/manufacturers of work wear in the country are very less in number. There are about 70 75 establishments all over the country who are exclusively involved in the manufacturing and exporting of work wear. Out of these manufacturers/exporters, about 8% are based in Lahore, 34% in Karachi, and 57% in Sialkot. Some other areas like Gujranwala, Kasur, and Faisalabad also have some work wear stitching units. The Pakistani manufacturers are contributing a share of 4.5% in the total work wear exports to European Union states2. In spite of having a very strong textile base and huge market, work wear segment could not be developed effectively by our apparel industry during the past years. This is because that the
15 | P a g e concept of the work wear is relatively new in the international as well as in the local markets as compared to the traditional woven and knit-based garments. There is also a lack of awareness about this sub-sector of clothing in our country. TARGET MARKET In Pakistan most people are living below the poverty line and few people have luxurious facilities provided. The following facts and figures will clarify the whole picture:
Population in % 40% 45% 8% 6% 0.90% 0.10% Population in million 8.8 9.9 1.76 1.52 0.2 0.02 Rs. / month 3,000 3,000 - 7,000 7,000 - 15,000 15,000 50,000 50,000 - 150,000 150,000
Below poverty Poverty Lower Middle Class Middle Class Upper Class Rich
Source: Dawn3 Our main target market is the lower middle class, middle class, and upper class. Our first aim is to focus on these areas. As far as our prices are concern, we are providing good quality stuff within the resources of above-mentioned categories. We are actually targeting the people of ages 17 to 45 approx. because they are 54 % of our total population (Appendix). As population is not evenly distributed all over Pakistan, so it is very difficult to analyze that how much people are living in rural, urban, suburban areas.
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(Appendix) The Pakistans population is not equally distributed like some provinces are heavily populated and some are not that much populated. Here is the population distribution for different cities of CONSUMER BEHAVIOR As we are approaching the customers of different backgrounds having different traditional values, believe, and cultures, therefore, when we design, we keep these factors in mind. As fashion trend varies from place to place, we have to remain up to date with the upcoming trends and fashion according to the regions (Punjab, Sindh, N.W.F.P., Balochistan). We also have to remain in touch about the climatic changes as to where and when supply the summer and winter clothing. As in different parts of Pakistan people use to wear Shalwar Kameez and they do not like Pants and Shirts. Like in Balochistan majority of people living there normally wear Shalwar Kameez but there are few cities in Balochistan where people usually wear Pants and Shirts. While in Punjab , Sindh, and N.W.F.P. mostly people are well educated and the trend of clothing is a bit different from rural areas. In the cities people wear Pants and Shirts and this trend is now so much in their daily life that without Pants and Shirts they do not even feel comfortable. In Islamabad there would be hardly few people who are still wearing Shalwar Kameez, otherwise, most of the people in Islamabad like to wear casual dresses. Formal dressing is preferred more in feudal areas of Balochistan, Punjab, N.W.F.P., and even in Sindh.
17 | P a g e As the trends are changing rapidly and people in Pakistan are moving towards westernize culture, so they are moving away from their own culture and values.
18 | P a g e (7.0%) in terms of value during the year 2001-2002, by moving to US $ 882 million from US $ 827 million in the previous year5. As such the Government is not providing the garments industry with any sort of benefits and incentives, what we are getting are only the benefits that are limited for the textile industry. Following are the factors that are effecting directly or indirectly to our industry World Trade Organization (WTO) has provided Pakistani spinning industry to explore the new markets. It has also made it possible to reach the markets that were previously protected by duties. Textile industry in Pakistan is provided with some tax incentives. Especially in case of spinning mills these incentives have caused the spinning units to outnumber weaving and knitting mills. There is a gap available and increasing the production of value added goods to the desired level could fill this gap. These incentives provide a good opportunity of the industry to control its expense and to invest in the value addition activities. This will help industry to grow and come out of the stagnation. The bumper cotton crop of around 12 million bales produced this year and the cotton imported last year has caused the cotton prices to be lower in the market. Cotton price has hit the record lows this time. This again provides an opportunity for the spinning industry to buy cotton a low price and provide quality yarn to its customers.
COMPETITOR ANALYSIS
We have Textilion, Chen One, Soorty, Aruj Garments and along with them there are other units that are in weaving and knitting business and producing good quality garments. This has resulted in cutthroat competition in the market. This industry is highly competitive but the market is expansionary. Locally, there are large numbers of garment manufacturers and some of the weaving and knitting units that are our main competitors. However, the market size is large enough to provide room to all the players.
19 | P a g e The competitors mentioned above are manufacturing almost on the same product line and they have good image in the local market as well as in the foreign market. Beside all this facts these companies are doing good job but they are bit expensive and these garments, which are made by these companies, are mostly not in the approach of ordinary people (middle class) because their prices are high. Here is the comparison of the prices:
ITEM
ChenOne Rs.
Stitch & Style Rs. 350 650 250 400 450 800
This problem also has its roots in government policies of charging higher tariff to the machinery used in the weaving and knitting industry.
Pakistan also has no textile engineering industry where these machines can be fabricated. Any shortfall in the cotton crop can result in serious losses and under capacity utilization for the industry.
In 1995 Pakistan suffered the imposition of anti-dumping duty on 100% cotton yarn by Japan, which has continued till today. In the same way imposition of provisional anti-
20 | P a g e dumping duty on Grey cloth and bed linen by the European Union countries is expected to result in reduction in exports of these commodities. Other potential threat that might affect the textile and clothing industry is to retain its shares in the international market after the implementation of WTO. Despite that Pakistan is the fourth largest exporter of cotton; Pakistan's share in global textiles and clothing trade is less than 3 per cent. This is not only because of Government policies as well as industrialist are also responsible for this situation. For this purpose they have to think and review there polices regarding textile industries. They should give some subsidies to textile industry that they these industries can survive in critical situation of WTO. Government should explore some new markets. Asia pacific markets are emerging as new players in the world knitwear trade. China, Hong Kong, Vietnam, Korea can give tough time in the coming years, so our local garment manufacturers have to do some better quality work with innovation.
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44% 56%
Male Female
Age Group Age group is the factor that affects the overall impact of our designers thinking.
28%
15% 17 - 19 23% 19 - 21 21 - 23 23 +
34%
Color In our survey people helped us by giving us such options regarding different color combinations.
12% 4% 5% 5%
22%
Quality Conscious or Price Conscious Quality and price are the factors which consumer always keeps in mind first while shopping.
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Expense per Month (Wardrobe) People usually take care of how they look like and that is very much dependent on how much you spend on your wardrobe.
Rs.500 - Rs.1,000 29% 29% Rs.1,000 Rs.1,500 Rs.1,500 Rs.2,000 15% 27% Rs.2,000 & above
Designer Clothes or Self made There is a wide variety of designer clothes available in the market but still some people prefer designing clothes for themselves.
This survey has helped us a lot in making our products according to the needs of customers, and these types of surveys should be done rarely to innovate accordingly. Furthermore, as the
23 | P a g e world is becoming too fast and people do not even get time to have lunch with their families so it would be a difficult task for one to go to a tailor and design their own dresses. So we are trying our level best to overcome all this possibilities just to make our consumers satisfied in terms of quality as well as price.
BALANCE SHEET
Rs. ASSETS: Current Assets Cash Debtors (A/R) Bills Receivable (N/R) Stock in Hands (Inventory) Investments Total Current Assets Fixed Assets Buildings Land Plant & Machinery Furniture & Fitting Total Fixed Assets Total Assets LIABILITIES: Current Liabilities Creditors (A/P) Bills Payable (N/P) Total Current Liabilities Fixed Liabilities Long-Term Loans Capital: Shahbaz Farhan Maliha Linette Total Capital Net Income Total Fixed Liabilities Total Liabilities & Capital
Rs.
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INCOME STATEMENT
Rs. Income from Sales Gross Sales Sales Return Sales Discount Net Sales Cost of Goods Sold Opening Stock Purchases Purchases Discount Net Purchases Cost of Goods Available for Sale Closing Stock Cost of Goods Sold Gross Profit Operating Expense Selling Expense Sales Salaries Advertising Expense Insurance Expense; Selling Store Supplies Expense Total Selling Expense General Expense Office Salaries Taxes Insurance Expense; General Office Supplies Expense Miscellaneous General Expense Total General Expense Net Profit from Operations Other Expenses & Incomes Interest Income Interest Expense 12,000 (6,000) 7,000,000 200,000 15,000 5,000 15,000 2,500,000 300,000 45,000 15,000 200,000 2,000,000 (12,000) (50,000) (25,000)
Rs. 20,000,000
Rs.
(75,000) 19,925,000
5,080,500
3,060,000
6,000
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Net Income Sales Tax (35%) Total Net Income (Excluding Sales Tax) 3,148,000 1,101,800 2,046,200
OTHER INFORMATION
REMUNERATION OF CHIEF EXECUTIVE AND DIRECTORS
Chief Executive Basic Salary House Rent Utilities Total Number Of Persons Rs.224,000 Rs.95000 Rs.5,000 Rs.324,000 1
Salaries & Benefits (Executives) Chief Financial Officer General Manager Plant General Manager H.R. General Manager Marketing Head Designer
Salaries And Benefits (Non-Executives) Foreman Supervisor Labor Electrician Office Boys Data Entry Operator Security Guard Driver
per month Rs.9,000 Rs.7,500 Rs.6,000 Rs.5,500 Rs.4,000 Rs.4,001 Rs.3,500 Rs.6,500 Rs.46,000
Rs.5,474,000
* These salaries and benefits are provided to the non-executives on 12-hour shift basis.
SALES FORECAST
(For the year 2003)
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Jan. Rs. 708,124 560,139 952,154 Feb. Rs. 655,400 552,246 800,554 March Rs. 652,298 676,002 722,543 April Rs. 713,254 692,321 100,054 May June July August Sept. Oct. Nov. Rs. Rs. Rs. Rs. Rs. Rs. Rs. 693,451 726,441 704,655 685,246 684,251 689,565 694,667 704,556 696,464 696,674 685,497 674,683 564,989 567,687 98,000 5,000 1,000 7,562 23,556 234,968 388,724 Dec. Rs. 790,065 590,346 531,864
2220417 2008200 2050843 1505629 1496007 1427905 1402329 1378305 1382490 1489522 1651078 1912275
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In 2004 our sale will decrease drastically from Rs.19,925,000 to Rs.10,220,354 because of the W.T.O. issue. As W.T.O. is affecting third world countries, it will also affect our economy and garments industry. W.T.O. will open the gates between the developed countries and the developing countries for trade, this will affect our local market to a great extent
SOCIAL RESPONSIBILITIES
We always remain conscious of our responsibilities towards the society in which we operate. Our emphasis remains primarily on education and health, and our funding toward these sectors has been doubled. We have the citizen foundation under which we have opened a primary school in our plant locality. The company also supports tertiary level education and provides considerable funding.
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S A F E T Y, H E A L T H A N D E N V I R O N M E N T
Our company maintains a strong commitment to safety, health and environment performance in all its operations and this applies to the safety of everyone involved in or affected by our operations. This includes employees, contract partners in the work place, and our customers and is achieved through its leadership, the dedication of its staff and the application of the highest professional standard of work. All new employees are given an orientation on security, safety of man and machinery and fire fighting and also assigned an adviser to continually guide them in this regard.
FUTURE OUTLOOK
We want to give a brand name to our products like GUCCI, GAP, and Christian Dior etc. for that we have to struggle hard for which we are fully committed. We want to expand our business internationally and planning to export our products in Middle East countries, the new emerging states of Far East Asia and Hong Kong etc. for which we are starting our export operation in 2005 INSAHA-ALLAH We want to increase of our product line like sports wear, footwears, glasses, fragrances etc.
RECOMMENDAT IONS Stitch & Style Garments Ltd. is a typical Pakistani business. In a short span of time we
have increased our sales very rapidly and this become possible just because of our wellqualified management. Following are few of the recommendations for Stitch & Style
Garments Ltd.
They have much more capability to increase their quality production or they can increase their efficiency. They need efficient marketing and advertising campaign throughout Pakistan.
29 | P a g e As the WTO threat is coming ahead, they have to deal with WTO policies regarding textile industry in Pakistan. For this purpose they have to adopt new technologies for mass customization, e.g., three-dimensional, non contact body measurement and digital printing will be learnt about and implement fast. They need extensive market research for forecast the consumer preference in fashion and styles and necessary R. & D. to be able to meet such demands in minimum possible time. They have ability to face tough competition in cut and sew industry from Far Eastern and Latin American market. They have good and well-established competitors in the market and have to establish themselves, like they can come with some brand name. As in Pakistan most of the products lack branding, otherwise, Pakistan is producing high quality raw material as well as products.
CONCLUSION Stitch & Style Garments Ltd. is a good running business at present, if they keep on
working with the same potential they would definitely be one of the best garment manufacturers in Pakistan as well as create impressive brand image all over. They have better resources to use in a better way. They are committed to customize their products according to the consumers. As compared to their competitors they have started a new business very effectively and they are maintaining and improving their quality. We would like to end up by saying; that Stitch & Style Garments Ltd. is doing a great job and good luck with their future plans.
APPENDIX
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Market Analysis
Population World Ranking Population Density Urban Population < 15 years 15-64 years > 65 Population Doubling Time Sex Ratio (Male : Female)
145.5 Million 6 166 persons/ Sq. Km. 32.52% 43.40% 53.09% 3.50% 33 years 108.5 : 100
1 2 3
4