Gartner IT Infrastructure Operations & Data Center Summit 2012

14 15 May | Mumbai, India gartner.com/in/datacenter

hoT TopiCs Business Value of iT Technology innovation and Adoption The Journey to Cloud Virtualization evolution security, Business Continuity, Disaster recovery Mobility and its impact on Data Center Management sustainability & Green iT

eArlY BirD DisCoUnT Register by 16 March 2012 and save INR 5000

Delivering Accelerated Business Value: Virtualization, Mobility and Cloud

TABle of ConTenTs
2 3 4 5 6 7 8 9 10 11 Event Introduction The Gartner Advantage About the Summit Gartner Research Meet the Analysts Summit Format Keynotes Track 1 Track 2 Interactive Sessions Advisory Board Solution Showcase 12 How to Register Indian organizations are increasingly seeing IT as a strategic asset, as they plan for business growth in 2012. IT professionals including those involved in the data center are increasingly becoming relevant in creating organizational impacts around areas such as new business initiatives, productivity improvement quality improvement and business process reengineering. Indian data center managers are driven by cost, efficiency, agility and performance. While infrastructure build up will continue to attract high investments over the next few years, the impact of fast maturing technologies such as Cloud Computing, Fabric based infrastructure and Virtualization are also being assessed in equal furor. Confusion prevails as we add to the conundrum issues such as security, business continuity and operational effectiveness and the need to follow tried and tested best practices. The inaugural, IT Infrastructure Operations and Data Center Summit in India will help you to analyze the relevance of these various technologies and will discuss some of the best practices to ensure risk mitigation and investment protection. Irrespective of a hosted or a captive data center footprint, attendees will receive strategic as well as tactical advice to ensure organizational success and personal learning. Built around following two tracks, this event will empower you to make informed decisions in 2012 and beyond: Track 1: Enabling Data Center Transformation: Aligning with the Business Track 2: Future of the Infrastructure and Management Technologies: Managing the Complexity Naveen Mishra Principal Research Analyst, Research, Gartner 2 Rutuja Vadhavkar Director, Events Program Management

Register today at gartner.com/in/datacenter or call +91 80 2222 2079

The GArTner ADVAnTAGe

Gartner is the worlds leading information technology research and advisory company. We deliver the technology-related insight and intelligence necessary to make the right decisions, every day from vendor selection and cost-of-ownership to forecasts on market demand and future predictions. Our rigorous and unbiased analysis is based on proven methodologies that push through market hype to get to the facts. We publish tens of thousands of pages of original research annually. Our pivotal advantage: Over 800 analysts who deliver independent thinking, actionable guidance and data analysis to more than 60,000 clients in 10,000 distinct organizations worldwide. (In fact, our analysts answer 250,000 client inquiries every year.) Experts in their chosen field, they are constantly focused on what will make the difference between success and failure in our clients businesses. Gartner Summits deliver a wealth of new ideas, practical and relevant advice unavailable anywhere else, and the confidence to make better decisions about your strategy and projects going forward. Save Money Avoid costly mistakes and make the right investment decisions to derive maximum value from your infrastructure and operations initiatives now and in the future. Save Time Learn, analyze, evaluate and decide your next steps, having gained insight and information into the future of infrastructure and operations. Gain Resources Access an unrivalled pool of Gartner analysts to gain timely advice and strategic guidance about your strategies and initiatives. Gain Confidence Get insight into what leading organizations and your peers are doing to establish best practices for infrastructure and operations.

GArTner preDiCTs:

At Ye 2016, more than 50% of Global 1000 companies will have stored sensitive customer data in the public cloud.
Register by 16 March 2012 and save INR 5000

ABoUT The sUMMiT

Whats new?
Data center modernization, consolidation and transformation in a converged and cloud driven world: What is the impact of the continued push to the cloud on data center transformation and modernization plans? How will data centers evolve in global financial and geopolitical uncertainty, and how important is fabric computing and the continued drive to infrastructure convergence? Cloud computing continues to struggle with gaining customer confidence: Investment in private cloud concepts is increasing rapidly across all industry sectors. How will you plan the virtualization cloud journey private to public if indeed you should? What are the top CIO priorities for data center technologies and how can IT staff and data center managers articulate the value of their plans to the CIO? Prominence and importance of mobility in the enterprise: Key trends and directions in mobile devices and their impact on the data center, how to balance device desire with IT effectiveness and business value in a secure environment. Securing and managing the risk associated with increased consumerization and Cloud: How should you plan to secure your IT infrastructure in wake of Cloud and Mobile Devices?

Why Attend?
It is a unique moment for the data center heightened risks, unbounded opportunities and signicant challenges. Develop the right cloud computing strategy public, private or hybrid. Learn to manage the risk and security challenges associated with todays IT. Maximize virtualization across the entire IT environment. Assess the practicality and timing of emerging technologies. Improve your business continuity management maturity easily and economically. Build and maintain a cost effective facility without limiting exibility. Achieve IT operational excellence with the right frameworks, architectures and best practice. Validate the direction of your initiatives and special projects use the frameworks, tools, processes and governance to drive success (and avoid failure). Interact and mix with your peers network and share the experience of your peers in a variety of interactive settings.

Who should Attend?

The Must-Attend event for senior business and IT professionals responsible for: Data Center Modernization and Optimization Infrastructure, Networks, Servers and Storage IT Architecture Mobile Device Management IT Operations Asset Management Data Management Business Continuity/Disaster Recovery Networking Security in the Data Center

Business executives interested in strengthening the business through improved IT services.

Powerful tools to navigate, manage and decide

To get the most out of your Summit experience, weve created a range of tools to help you plan your agenda and manage your goals and objectives of attending.

online Agenda Builder

A powerful planning tool designed to help you view, organize and select an agenda based on the following criteria: Analyst profile Schedule analyst one-on-ones Session descriptions Date and time Schedule a roundtable Activities by day

Agenda Builder mobile

Manage your agenda using your mobile device. This app compatible with iPhone, BlackBerry and Android devices has all the Agenda Builder features to create your personal agenda. Plus, you can send and receive messages to attendees, access all social media channels, participate in session polling and view event announcements.

Visit the Gartner IT Infrastructure Operations & Data Center Summit 2012 website and click on Agenda or go to ab.gartner.com/dci1.

Justify your attendance

Our Justification Toolkit makes it easy to demonstrate the value of your Summit experience. It includes a customizable letter, cost-benefit analysis, cost optimization highlights, top reasons to attend and more. Find it at gartner.com/in/datacenter.

Register today at gartner.com/in/datacenter or call +91 80 2222 2079

MeeT The AnAlYsTs

Gartner analysts draw on the real-life challenges and solutions experienced by more than 45,000 clients worldwide. This value, combined with our deep analysis of technology and service vendors, is unrivalled.
Matthew J Boon Managing VP
Cloud Computing Virtualization Vendor Management Data Center Modernization and Consolidation IT Cost Optimization

Worldwide expertise at your fingertips ensure that you do not miss out on having your questions answered by the Gartner experts on infrastructure operations and Data Center research. Philip Dawson Research VP
Virtualization Data Center Modernization and Consolidation Enterprise Applications Suites and ERP Cloud Computing Infrastructure and Operations Leaders

David Cappuccio Research VP

Data Center Modernization and Consolidation Virtualization IT Cost Optimization Cloud Computing

Milind Govekar Research VP

ITIL and Process Improvement Cloud Computing Data Center Modernization and Consolidation Virtualization IT Cost Optimization

Partha Iyengar VP Distinguished Analyst

VP Distinguished Analyst, Gartner Outsourcing Vendor Management IT Strategic Planning

Stephen Kleynhans Research VP

Microsoft Windows 7 and Office Virtualization Integrating Apple into the Enterprise

Rakesh Kumar Research VP

Data Center Modernization and Consolidation IT Cost Optimization Virtualization Cloud Computing IT Strategic Planning

Biswajeet Mahapatra Research Director

ITIL and Process Improvement IT Cost Optimization Virtualization Cloud Computing Business Value of IT

Naveen Mishra Principal Research Analyst

Data Center Modernization and Consolidation Cloud Computing Virtualization New Market Opportunities

Aman Munglani Research Director

Market & Competitive Intelligence Management Go-to-Market Planning Cloud Computing Virtualization Negotiating Software Contracts

Tom Scholtz VP Distinguished Analyst

Information Security Program Management Risk Management Business Continuity Management IT Governance Information Security Technology and Services

Naresh Singh Principal Research Analyst

Data Center Modernization and Consolidation Virtualization Market & Competitive Intelligence Management Portfolio Strategy New Market Opportunities

Joe Skorupa VP Distinguished Analyst

Data Center Modernization and Consolidation New Market Opportunities Communications Infrastructure Modernization Virtualization Acquisitions and Alliances

AnAlYsT one-on-one sessions

Many attendees tell us that a one-on-one session is worth the price of admission, all by itself. Roll up your sleeves with a Gartner analyst and explore the best ways to move your strategy forward. The Gartner IT Infrastructure Operations & Data Center Summit offers you the unique opportunity to meet privately with one of our analysts in a 30-minute consultation completely focused on helping you craft actionable solutions to current challenges. For further details on how to schedule a private meeting with an analyst of your choice, go to gartner.com/in/datacenter.

Register by 16 March 2012 and save INR 5000

sUMMiT forMAT
CUsToMiZe YoUr AGenDA
From your time at the Summit you want to take away guidance that matches your present needs, not just in terms of topic but also in terms of the maturity of your initiatives, your specific focus and the type of advice youre looking for. Each Gartner session has been identified with icons to help you locate the sessions that give you the most value.

The Summit provides a unique mix of Gartner research presentations, guest keynote addresses, real-life case studies, interactive panel discussions and selected industry sessions to provide you with a holistic view of the I&O and data center landscape. Information, insight and advice are channeled through an increasingly targeted and focused approach, taking you from the high-level strategic view all the way to your specific issue.
Plenary Sessions
In our renowned plenary sessions, youll hear what todays leading figures are thinking. Gartner Analysts and invited experts will give you strategic insights, thought-provoking points of view and forward-thinking advice that will help shape your planning.

Maturity Level
Foundational: If you are at the early stages of your initiative, or are a newcomer to this space, these sessions will give you the necessary understanding and first steps Advanced: If you are an advanced practitioner, these sessions are designed to take your initiative, or understanding, to the next level

Track Sessions
Presented by Gartner Analysts, invited guest speakers and industry presenters, these sessions focus on the issues that matter most to you and provide realworld information that will help you make better decisions and drive successful results.

To the Point Sessions NEW

Sometimes you just want to hear the Top 5 Things You Want to Know about a trend, a technology or an approach. Gartner Analysts provide top concepts, key trends or a quick overview of a particular topic, in a condensed format.

Perspective
Business: Sessions geared toward business leaders, or IT professionals who need to understand the challenges and opportunities from a business, organizational, or cultural perspective Technical: Sessions that address technical concepts, details, and analysis

Workshops
Presented by Gartner or guest experts, these workshops provide an opportunity to drill down on specific how to topics in an extended, small group session. The courses are designed for an intimate and interactive learning experience. Reserved for end-users only.

Gartner Analyst User Roundtables (AUR)

Moderated by a Gartner Analyst, these roundtables are a great forum for exchanging ideas and hearing what your peers are experiencing around a particular issue. Reserved for end-users only.

Gartner Analyst One-on-One Meetings

Meeting face-to-face with a Gartner analyst is one of the key benefits of attending a Gartner Summit. Personalize your 30-minute private appointment to discuss your specific issue and walk away with invaluable, tailor made advice.

Solution Showcase Networking Reception

Get to know your fellow attendees, identify who has the same issues, and make new friends and relevant connections during the networking reception.

GArTner preDiCTs:

Through 2015, more than 85% of fortune 500 organizations will fail to exploit big data for competitive advantage.
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Register today at gartner.com/in/datacenter or call +91 80 2222 2079

keYnoTes
Gartner Opening Keynote: Top 10 Trends and how they will impact Data Centers and IT
Strategic Planners have long realized that efficient planning must be accomplished by looking from the outside in. Internal, market and societal trends are rapidly converging and will have dramatic effects on both data center and infrastructure and operations planning. Will virtualization and big data continue to be the key focal areas of IT, or will new mobile platforms, tablets and context aware applications take front stage? And what will be the impact of social networks and the growing voice of the collective on new employees, and how will that impact IT? How will cloud computing, fabric-based systems and the relentless drive for density and power efficiency affect data centers? This presentation highlights these and other crucial trends to watch during the next five years. What societal pressures will have the greatest impact on data centers? What key technologies will have the greatest impact? Which issues driven by these outside trends will surface and have the greatest impact? David Cappuccio, Research VP, Gartner

Gartner Keynote: Emerging Trend: Digital Convergence and the Internet of Everything
The migration of IT technology and digitization into the enterprise front office R&D, products and services, customer relations has enormous implications for IT organizations and for CIOs and their direct reports. This session explores the trends, issues and emerging best practices, building on a current theme of the CIO research team. Partha Iyengar, VP Distinguished Analyst, Gartner

Gartner Locknote: Gartners Four Scenarios for the Future of the Data Center
Will your data center be in-house, a hybrid cloud, or in the ether, as digital natives bring their own cloud-based applications? Will a rebounding economy fund broad application development, or will a long term recession make you look to new sources like cooperative development? These scenarios help you prepare for, and capitalize on an uncertain future. Joe Skorupa, VP Distinguished Analyst, Gartner

GArTner preDiCTs:

By 2015, application development projects targeting smartphones and tablets will outnumber native pC projects by 4-to-1.

Register by 16 March 2012 and save INR 5000

TrACk 1 Enabling Data Center Transformation: Aligning with the Business

Transformation and modernization is typically a high impact long term initiative for Infrastructure and Operations team. With the increased business focus on agility and performance, data centers managers are willing to challenge conventional ways of designing, procuring and delivering infrastructure and services. However, concerns around optimizing legacy infrastructure remain. Business needs are driving penetration of multiple consumer access devices which is raising concerns around mobile device management and related security threats. This track would provide necessary insights on the relevance of following technologies coupled with best practices of deployment: Data Center Strategy & Design Virtualization Cloud Computing & Security Mobility DR & Business Continuity
Securing Next-generation Virtualized Data Centers and Private Clouds The Economics of Data Centers

Virtualization and the adoption of cloud computing models will force fundamental changes in information security infrastructure. This presentation will discuss best practices for securing virtualized data centers and how security strategies must change as this evolves to private cloud computing models. Well also discuss how security can be improved using virtualization and cloud computing models. How will next-generation virtualized data centers weaken security and how should organizations address this? How will virtualization security evolve to support private cloud and hybrid cloud computing models? How can security be improved using virtualization and cloud computing capabilities? Tom Scholtz, VP Distinguished Analyst

The economics of the data center model is changing. Increasing complexity in the demand and capacity supply curve coupled with a complex balance of capital and operational expense means that data center managers will have to better understand the financial models. What are the key issues for managing the economics of tomorrows data center architecture? What technologies and processes should you be focusing your investment on? How is ongoing complexity impacting the economics of the data center Rakesh Kumar, Research VP

Understanding and Managing SaaS and Cloud Computing Risks

Adopting Employee-Owned Devices Without Anarchy

Cloud Computing and SaaS bring unique technology, data control, compliance and vendor viability risks that are difficult to assess and control. Organizations considering cloud-based services must understand the associated risks, defining acceptable use cases and necessary compensating controls before allowing them to be used for regulated or sensitive information. This presentation will examine the practices being carried out by todays enterprise What are the main client concerns and risk elements for cloud-based services? How can service providers react to risk, security and contractual issues? How can organizations assess the risks and benefits of their cloud-aware service sourcing strategies? Tom Scholtz, VP Distinguished Analyst

Employee-owned devices are already in your organization and you can accept them or be overwhelmed by them. Bring Your Own Device (BYOD) programs can be a way of managing this increasingly complex device landscape. This will not eliminate the problems of security and compliance or associated costs but increase the need for new architectures, processes and support models. What are the challenges presented by employee-owned devices in the enterprise? How will technology facilitate working with non-companyowned computing and communications devices? How will enterprise policies need to change to ensure that risk is contained? Steve Kleynhans, Research VP

Register today at gartner.com/in/datacenter or call +91 80 2222 2079

TrACk 2 Future of Infrastructure Technologies and Management: Managing the Complexity

Foundational infrastructure technologies such as server, storage, and networking will continue consuming a significant amount of India IT Budget in near future. IT professionals are struggling with the rapid developments in these technologies such as fabric based infrastructure-is not only redefining the hardware infrastructure landscape but the entire IT operations and management process as well. The changing vendor landscape is further adding to the confusion. This track will provide insights into the future roadmap, competitive landscape and best practices for: Server Storage Networking Infrastructure Operations & Management

Reshaping Storage Infrastructures to Support Virtualization and Big Data Initiatives

Will Fabric Computing Transform the Concept of the Server?

The design point of storage infrastructures is moving past meeting service level agreements and regulatory requirements to supporting an agile compute environment that is increasingly characterized by its use of server, storage and desktop virtualization and analytics software. Supporting these evolving application deployment models requires understanding the following key issues. How do server and desktop virtualization affect storage infrastructure design, costs and usability? How is big data different from traditional online and database applications? What are the benefits and risks of using internal, public and hybrid cloud storage? Aman Munglani, Research Director

Fabric-based infrastructures are challenging the traditional concept that the brains behind IT service delivery emanate foremost from the server as application host. However, the Web, cloud, platform as a service (PaaS), software as a service (SaaS), fabric and appliances will force IT to think differently. What is the servers role in the future of computing? This presentation challenges our basic assumptions about the traditional IT world. Is the server as a concept still relevant in the new world of integrated systems? What forces will shape the IT evaluation and procurement processes? What happens to traditional server vendors who have bet their business on servers as lynchpin versus alternatives? Naveen Mishra, Principal Research Analyst

Key Data Center Network Challenges and How to Cope With Them

Delivering Integrated IT Service and Support

This session will address one of the major challenges related to network sourcing that data center managers face in their data center evolution. Vendors with broad portfolios often make the claim that operating a singlevendor network will reduce ongoing operational costs and, therefore, offset any premium prices for equipment and yearly maintenance costs. When looking at the individual cost components, it is clear that the only area with enough variability to offset the often large delta between vendors is labor. This session would cover: What is driving network upgrades today? What are the myths and realities of the operational and financial challenges facing single and multivendor network architectures? What are the best practices to enable network architects to take advantage of multivendor opportunities? Joe Skorupa, VP Distinguished Analyst
Register by 16 March 2012 and save INR 5000

India has been one of the pioneers in IT Services and Support. However in the past, this has somehow not been a key focus area for many IT organizations. Recently this has become a key focus area as there is a lot of scope for improvement in service delivery, cost optimization and improving the efficiency of overall IT. In this session we will look at some of the best practices for delivering integrated IT Service and Support. How is IT service and support evolving to meet todays business demands? How can integrated process disciplines increase service quality? What are the best practices for delivering integrated IT service and support? Biswajeet Mahapatra, Research Director

inTerACTiVe sessions
enD-User CAse sTUDies
The Summit features a number of end-user case study presentations from senior IT and business executives from leading organizations across various industries. The case studies bring the practitioners own valuable experiences and insights from technology selection, to solutions adopted as well as highlights of strategy, lessons learned and mistakes to avoid. Check for the latest developments and additions at gartner.com/in/datacenter

Workshops
Workshops provide you with a forum to listen to subject-matter experts, interact with fellow delegates and work together to develop best practices that can be put into practical use after the Summit. The workshops provide an opportunity to delve deeply into specific critical topics including markets, technologies and business issues. Please Note: These workshops are for end-user organizations only. Pre-registration is required and attendance is on a first come, first-served basis as numbers are limited.
Virtualization in the Data Center: Server, Storage and Networking

Join key Gartner infrastructure and virtualization analysts to workshop the continued evolution and maturing virtualization technologies. Discover best practices and advice on how to continue the journey to a virtualized and ultimately cloud-centric data center. Naveen Mishra, Aman Munglani and Naresh Singh
Best Practices of Data Center/Server Consolidation

Recent survey findings suggest that consolidation has emerged as one of the high priority areas in India. This workshop will discuss the best practices recommended by Gartner in an environment allowing for peer exchange. Rakesh Kumar and Naveen Mishra

GArTner AnAlYsT/ User roUnDTABles

Moderated by a Gartner Analyst, these sessions are a great forum for hearing what your peers are experiencing on issues similar to those you face. Be prepared to join the discussion and share best practices and practical advice. These roundtables are for end-user organizations only. Please Note: Pre-registration is required and attendance is on a first come, first-served basis as numbers are limited. Best Practices on Business Continuity Management

Tom Scholtz
Best Practices of Managing Bring Your Own Device (BYOD)

Steve Kleynhans

MAGiC QUADrAnT sessions

Brief,analyst-led theater presentations focused on a Magic Quadrant related to the marketplace.
x86 Server Virtualization Magic Quadrant Magic Quadrant for WAN Optimization Controller

Naveen Mishra 10

Joe Skorupa
Register today at gartner.com/in/datacenter or call +91 80 2222 2079

ADVisorY BoArD
With Special Thanks to our Advisory Board

Amrita Gangotra Director IT (India & South Asia), Bharti Airtel Ltd

Srinivas Gururaja Rau Director, Fidelity

Venkateswaran Krishnan VP IT, L&T Finance

Vijay Mahajan VP, Corporate IT, Mahindra & Mahindra Ltd.

Subhakanta Satpathy Sr. VP and Head of IT, Axis Bank

solUTion shoWCAse
The Summit helps you develop a shortlist of technology providers who can meet your particular needs. We offer you exclusive access to some of the worlds leading technology and service solution providers in a variety of settings. Visit the Solution Showcase, attend the Solution Provider Sessions and join in the Networking Reception for informal relationship building.
plATinUM sponsor

sponsorship opporTUniTies
For further information about sponsoring this event: Telephone: +91 80 6768 4016 Email: india.exhibits@gartner.com

GArTner preDiCTs:

By 2015, the total cloud market will be worth $176.8 billion.

Register by 16 March 2012 and save INR 5000

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3 easy ways to register

Web: gartner.com/in/datacenter Email: india.registration@gartner.com Phone: +91 80 2222 2079 eArlY-BirD offer
Register by 16 March 2012 and save INR 5000

pricing
Early Bird Price (offer ends 16 March 2012): INR 30,000 + applicable taxes (currently 10.3% service tax) Standard Price: INR 35,000 + applicable taxes (currently 10.3% service tax) Public Sector Price: INR 28,000 + applicable taxes (currently 10.3% service tax) Gartner clients
A Gartner ticket covers both days of the Summit. Contact your Account Manager or e-mail apac.events@gartner.com to register using a ticket.

YoUr eVenT reMinDers

14 15 May | Grand Hyatt Mumbai | Mumbai, India Register by 16th March for Early Bird savings! Build your own agenda online now Book a 30 minute One-on-One with your preferred Gartner analyst Join our online communities #GartnerDC Gartner DC Xchange

Bring your team and save!

Weve designed a program that will help teams of four to 25 maximize the conference experience while on-site and long after the event is over.

Team benefits include:

Team meeting with a Gartner analyst (end users only) Optional team meeting(s) with select executives from vendor organizations Advice and support on building personalized agendas Dedicated on-site support for the team

Team discounts on registration rates:

1 complimentary registration reward with 3 paid registrations 2 complimentary registration rewards with 5 paid registrations 3 complimentary registration rewards with 7 paid registrations 4 complimentary registration rewards with 9 paid registrations 5 complimentary registration rewards with 11 paid registrations For more information email apac.teamsend@gartner.com or contact your Gartner account manager.

3 eAsY WAYs To reGisTer

Web: gartner.com/in/datacenter

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Email: india.registration@gartner.com Phone: +91 80 2222 2079