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Goals
To discuss technology in a way that might actually be useful to you in your practice Share ideas that you should be able to head home Sunday and would be able to start implementing on Monday Talk will be available to you online so you dont need to take notes
Backups Suck
Why should I bother, I have never needed it before Hard Drives Die Users Delete Files (accidentally or otherwise) Computers are replaced or upgraded
Question: Are you 100% certain your backup is working? How do you know? y
Question: Are you 100% certain you have ALL your data
Do You Backup .
Dolphin Dolphin Dolphin D l hi Dolphin Dolphin Dolphin Dolphin Dolphin D l hi Image Files Management Files Letter Templates L tt T l t SQL Database Safe Backups INI file(s) Custom Tracing Files Imaging Logo File I i L Fil
INI Files
Configuration files that control the p customization of Dolphin software You have several of them on every PC
Dolphin.ini DLS i i DLS.ini
Dolphin.ini File
Used to be located in C:\Windows folder What was One is now Two h O i
Windows Vista and 7 security changes have prompted the change d h h Main Dolphin.ini will be found in C:\Dolphin folder f ld Stub Dolphin.ini will be found in the C:\Windows folder and will have only a small subset of the information
Dolphin.ini File
Now what?
Use the Dolphin.ini and DLS.ini to know y where your Data is Roadmap to: The Working folder The Letters Template folder p Q What computer has the SQL Database
Now what?
Working Folder
Most all of your Dolphin Imaging, Letters, g q Management and Aquarium Data is conveniently located in this one place.
Dolphin SafeBackups
Dolphin makes backups of your Database p p y before critical processes work with your data DolphinPlatform.bak is a copy of your SQL Database Management Users
SafeBackups are also backups of the SQL Database performed as part of the EOD and EOM processes They keep 3 latest versions of each
Dolphin SafeBackups
Controlling SafeBackups
Verify whether you have Skip EOD Backups checked. If you want SafeBackups, then make sure it s NOT checked its checked. SafeBackups add time to the EOD process SafeBackups take up space, so consider impact on other backups Verify they are being created
Changed SQL sa password could be culprit g Q p p
Controlling SafeBackups
Backup Scripting
Process Create the script file Save on Server (somewhere that is backed up) Schedule to run with Task Scheduler Give sufficient security rights to task Verify that it works the first few times y Probably not a DIY Project
Backup Scripting
They dont change very often Usually only found where tracings are done or reviewed
Custom Logo
Custom Logo
Logo file incorporated into Page Layouts Could be located anywhere
Often its on the local hard drive somewhere
(where it will
Review so far
Were agreed that it would be good practice p to backup: The Working Folder The Dolphin.ini and DLS.ini files Dolphin ini DLS ini The Custom Analysis Files The Logo used in Page Layouts
Disaster Recovery
What would the plan be if your PC wasn t wasnt just sick, but dead? Critical systems that are hard to restore:
Digital X-ray PC Hi hl configured workstation Highly fi d k t ti Server
What to Backup?
Traditional approaches backup things on things the computers, like files. You have to choose which things to backup. You can choose everything. Wh t about: What b t
Data and settings that are on other systems
Desktops, My Documents, local configurations
All the configuration of the Server or PC that doesnt existing in a file? d t i ti i fil ?
Image Backup
Makes d li t f th M k a duplicate of the computers hard t h d drive. Includes:
Windows Applications Customizations Data that is stored on the drive Everything, its a complete and exact copy g Sometimes called a Cloning tool
Image Backup
Requires:
A Backup Application (<$85) such as:
Acronis True Image (www.acronis.com) (www acronis com) Norton Ghost (www.norton.com)
A place to put it
Portable USB hard drive (<$100)
Western Digital Passport Elite Seagate FreeAgent GoFlex Pro
Image Backup
Implement the Solution
Schedule the backup to run automatically and unattended overnight Make a recovery CD and be sure it works. Keep the CD handy. Validate the backup periodically to make sure its getting done and is reliable g g Make sure people are aware that the solution is in place p
Image Backup
Be prepared for a recovery before it happens
Who will you call for help (if needed?) Know how to use the software
Boot from the recovery CD Select Recover a Drive Select one to re-image re image Select the backup file Click Go (and pray) Reboot when complete, and you are back in business.
The more data on the drive, the longer the backup or restore will take
Cost more, typically <$900 more Saves you more if you have a Disaster! Probably NOT a DIY project
Consider your databases (SQL, Exchange) Test recovery process works with your gear
What if?
What if you could just take the picture with the camera and have it magically fly over and land on the Server? Saves: Time (and therefore $$) Wear and tear on the camera, card and reader
Wi Pics Wi-Pics
Recent AJO-DO Techno Bytes Article AJO DO
WiPics:Wirelessandbeyond AmericanJournalofOrthodonticsandDentofacial Orthopedics,Volume137,Issue1,Pages147149 A.Revankar,N.Gandedkar,S.Ganeshkar
Supports most
* any
SD Camera
Costs
A normal 4GB SD card < $20 Eye-Fi has several models:
t d l is t basic, d does C Connect X2 model i most b i and d everything that an Ortho Practice would need for $49 Online only at www.eye.fi $49. www eye fi Best Buy has several models in store
Setup
1. 1 Install the receiving application on the capture PC where your card reader is 2. 2 Set the card to save images to a folder on your network 3. Adjust 3 Adj t your imaging software to look to i i ft t l kt the network folder for new images to capture t
Caveats
Your camera must be supported Your camera must be ON to transfer Y need to h You d t have a Wi-Fi setup at your Wi Fi t t practice
Review so far
Were agreed that it would be good practice p to backup: The Working Folder The Dolphin.ini and DLS.ini files Dolphin ini DLS ini The Custom Analysis Files The Logo used in Page Layouts What about the Database?
Workgroup Edition
Not Free Abl to use more resources on Server Able t S (faster)
Demo o
Backup to a location that is in turn backed up Let support know they exist! pp y
Review so far
Were agreed that it would be good practice p to backup: The Working Folder The Dolphin.ini and DLS.ini files Dolphin ini DLS ini The Custom Analysis Files The Logo used in Page Layouts Q SQL Database
Cloud Computing
What is it? Concept is new and not well understood Buzz word B d Name some Cloud like Services
Sesame and Televox patient communications Ortho2 Edge g Internet Backup Google Apps g pp anything that the service is Internet based?
In-House Server
Server Files/Images
Backups
Office Network Firewall
Databases
Off-Site Computing
OffSite S Server a.k.a. k HostedComputing
Cloud Computing
YourData Your Data
YourApplications
Cloud Advantages
No in-house Server (?) Saves $$$ in house No in-house Backup (?) Gets done right S t llit offices h Satellite ffi have th same the performance as the main offices If it was a browser based applications, it could run on anything PC, Mac, iPad, smart phone. g y Working remotely from home or while travelling would be that same as at work
Cloud Challenges
Are you ready to have your Practice rely on your Internet connection? What about peripherals like scanners and x-ray? Wh t about other apps you might run What b t th i ht that arent Cloud based?
(Do you need a server for them?)
Dropbox
Online Storage Folder Add-on to
Wi d Windows Mac iStuff ( d iPhone, iTouch) ff (iPad, h h) Android (Droid, etc)
Dropbox
Great way to shuffle data between diverse platforms Great way to sync files between multiple devices A ti a bit like an Internet Backup Acting lik I t tB k
Each of your devices has a copy too!
Dropbox
Laptop H Home PC
Internet I t t
Web Browser Office PC iPhone, iPad, Android
Data File
Dropbox
Costs 2GB Account is Free!
Enough for most peoples needs
Pro 50 Account
50GB $10 per month, or $100 per year month www.Dropbox.com www Dropbox com
Microsoft DFS
Great tool for Multiple Office Networks Similar to DropBox, but doing it in-house on your own gear Included as part of Microsoft Server 2003 and 2008 d Requires a Server at both ends
Remote office server can be minimal
Microsoft DFS
Allows you to tailor the amount of Interoffice Bandwidth used
Small amount during day allows for best performance Wide open at night to catch up if needed
Intelligent Synchronization
S Syncs only the Bytes of i f l th B t f information th t ti that have changed in a document
Microsoft DFS
Inter-Office Inter Office Link Main Office Server Remote Office Server
Office PC
Data File
Offsite Backups
Protection from Fire/Theft/Flood Need to be encrypted to meet the needs of HIPPA
If you lose the backup drive, and there are patient files just loose on the drive you have drive, to assume they are released
Daily Notification
Regardless of the backup process or application you use, configure it to email you each time it runs if it worked on not Read the emails, they are not spam! M t applications have this feature Most li ti h thi f t Notify if it Works for peace of mind Notify if it Doesnt Work to get it fixed its No notifications means it s really messed up
Internet Backup
Server
Files/Images
Tape Drive
Internet
Portable Offsite Backups p
Internet Backup Provider
Features
Server
Databases External HardDrive Cheap(<$120) Fast(USB)orVeryFast(eSATA) Fast (USB) or Very Fast (eSATA)
Files/Images
40GB 500MBofTodaysData
Cheap? Cheap? ($50+/mo)
(~10mins)
UsuallySlow
Tape Drive
Internet
Internet Backup Provider
(~163mins)
Porta able HardD Drive $ Cheap(<$100) Fast(USB)
(~23mins)
Initial Synchronization
Sending out 80GB of data on the first g days..
Bandwidth Utilization
Sending out 80GB of data on the first g days..
Bandwidth Utilization
Configured to 384kbps max during office hours Full speed @ nighttime (about 1Mbps)
Daily Backups
Each days new data tends to be 6 to 8 y GB of new or changed information..
Hybrid Backup
Server
Files/Images
Tape Drive
Internet
Internet Backup Provider BarracudaBackupServer
Internet Backup
Great Deals for Home users Mozy.com and Carbonite.com
$5/ $5/mo f unlimited storage for li it d t
i-Drive.com
Family Plan 5 PCs or Macs $150 per year for up to 500GB total storage
Internet Backup
Business users pay per GB
Barracuda.com $50 per mo for <100GB
Requires a Barracuda Backup Server ($800+)
Carbonite.com $50 per mo for 50-100GB Mozy com $57 per mo for 100GB Mozy.com Acronis.com $500 per year for 1,000GB!
Thats < 5 cents per GB per month! That s
OakTree Storage
Internet Backup Specialized for Dolphin Users Help setting up backup Unlimited Retention of Dolphin Images Active Monitoring Disaster Recovery Service y www.OakTreeStorage.com/Dolphin
Thank You!
steve@mmeconsulting.com Presentation Online at
www.mmeconsulting.com/presentations lti / t ti