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114 5th Street NE Mason City, IA. 50401 (641) 424-3232 or (641) 210 1449 sharon_n2005@yahoo.


Professional Profile
Career Objective A highly motivated, very competent individual, looking for a rewarding IT position in an organization. Looking for the right opportunity to enhance the skills and knowledge learned from a higher education in Information Technology. Personal Profile Very quick learner with excellent problem-solving skills. Proficient in P.C. maintenance and repair, desktop applications. Knowledgeable with Windows Server Active Directory and DNS. Very confident in my abilities to problem-solve and research known issues to work towards a positive solution. Work well in team and individual settings. Great attention to detail and providing cost-effective solutions to all tasks encountered. Listed on North Iowa Area Community College Deans List all semesters. Member of Phi Theta Kappa Honor Society. Skills Summary
Microsoft Office 2010 Skilled in all Office applications Linux OS Easily navigates in command line for network and defense tasks Windows Server 2008 Experience with Active Directory and DNS Information Data Assurance Able to harden systems to create secure networks with workable security policies Ethical Hacking Ability to monitor and secure networks from possible attack using current tools Windows Workstation Proficient in past and present Microsoft operating systems W7, Vista, XP configuration Customer User Support Basics of running a help desk and service agreements IT Essentials I and II Patient and proven problem-solving for update and repair of computer technology SQL Databases Knowledgeable in design and implementation of small database systems Home/Office Network Setting up a home network with router and WAP

Professional Experience
ICEAGE National Cyber Defense Team member-2010 NIACC Cyber Defense team National competition that recreates network scenarios and teams try to protect against intrusion, held at Iowa State University

Information Technology Department Work Study Perform updates on class room workstations and maintaining optimal performance of systems. Repair of systems to include removal and installation of internal system parts. Problem solving and research of issues that arise on systems.

Prometric and Vue Test Center Technician Certified technician for the test center located at North Iowa Area Community College. Assists with clients logging onto test center, intake of necessary requirements to take certifications. Monitoring the center for security.

Community Involvement
Comprehensive Systems of Mason City, IA. Installation and repair of computer systems for use by the clients. Updated equipment to enable the necessary learning tools used on the computers by the instructor and the clients to learn independent life skills. Installed software programs that teach clients simple math, reading, and educational games as well as fun time. Instructed teacher and clients on use of programs and keep in contact in case of further needs. Donated various software programs for use in the classroom. This project was completed as part of IT Essentials and used project management software and tools to complete tasks.

Work History
2009- Emergency Project Jobs- Federal program for flood clean-up in the Mason City limits, included removal of trees, debris left by the 2009 flood that occurred in Mason City. Completion of job enabled funding for education. 2004-2008- Woodharbor Doors and Cabinetry- Production of door and cabinet panels in a saw mill. Operation of computerized and manual saws to fill customer orders. 2000-2003- Pella- Production of storm doors. Operation of various saws and small tools in the production of storm doors. Quality inspection of material used in production and inspection of finished product.

North Iowa Area Community College, Mason City, Iowa Graduate May 2012 Associate of Science and Business in Information Technology PC Tech/Desktop Specialization Member of Phi Theta Kappa Honor Society NIACC Deans List for all semesters

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