SERVICE REPORT FORM

Hotline: 1-800-88-1177 Website : www.oki.com.my

Service Report ID: 16143 CUSTOMER DETAILS Customer Name: Customer Address: Customer Contact Number: PRODUCT DETAILS Brand: Machine Details: B2200 Model: B2200 Serial Number: BB04003035A0 PDRM (Nor Shida Jailani) Request Date: E-Mail Address: 0536292222 Fax Number: 25/01/2012 14:05:25 Pejabat Pentadbiran, Ibu Pejabat Polis Daerah Batu Gajah, 31000 Batu Gajah, Perak.

Types of Service:

Carry In

Onsite

On Line Warranty Status: In Warranty Service Agreement

Depot

Pending Warranty Verification Genuine Consumable: Original Problem Description: REPAIR DETAILS Repair Action: Cannot print

Out of Warranty

Others: Please specify _______________________

Compatible

To Verify

Defective Part No.

Defective Barcode

Replaced Part No.

Replaced Barcode

Start Date / Time : ________________________

Repair Completed Date / Time: ________________________

Total Parts Cost Labour Transportation Other Charges Grand Total

RM 0 RM 0 RM 0 RM 0 RM 0

Terms & Conditions 1. Original Service Report must be presented during collection. 2. All transactions must be paid in cash. 3. Repair will be rejected when: a) Product is obsolete. (no spare parts or service manual) b) Not possible to be repaired. (ex: oxidized, liquid spilt, etc) c) Product has been repaired or modified by unauthorized party. 4. Repair warranty is valid for 1 month from collection date for the same defect. (gratis for labour excluding parts) 5. Service request is valid for 3 months from date of issue, unless, repair is not complete.

6. If the repaired product is not being claimed within 90 days after notification, either by orally or written, our company reserved the rights to dispose of the equipment to recover the cost of repair. 7. Consumer agrees that If the total cost of repair exceeds estimation, further agreement will be obtained from the consumer. 8. A minimum checking fee of RM40.00 shall be imposed for preliminary diagnosis on all requests should the consumer subsequently decides not to proceed with the repair. 9. Please back up or secure all programs and data contained in your machine. This warranty service does not cover the loss or damage to your data. 10. The company reserves the right to change the above terms and conditions without prior notice. * Terms & Conditions of warranty card apply

I/We accept the above terms and conditions. (pre-repair)

............................................................ Customer Signature / Date / Company Stamp

............................................................ For OKI Data Pte Ltd - Malaysia Rep Office

COLLECTION OF PRODUCT I certify that the above job has been done to my satisfaction

............................................................ Customer Signature / Date / Company Stamp

............................................................ For OKI Data Pte Ltd - Malaysia Rep Office