James A. ReVeal revealja@yahoo.com http://www.linkedin.

com/in/jimreveal 314-780-0390 Professional Summary

Information Systems Specialist | CCNA Configured routers and switches Designed and maintained company web site using HTML/CSS, self-taught skills Provided on-site hardware and software support Installed hard drives, CD-ROM/DVD-ROM drives, RAM, network cards, modems, routers, printers, monitors, external hard drives, and power supplies Provided help desk support for our clients - supported a pharmacy database program Installed and upgraded PCs and network devices Performed software demonstrations for sales presentations Trained new customers on the use of company software Business Administrator | Office Manager Responsible for all daily operations of a small business Receptionist - scheduled clients and answered their questions, answered phone Inventory Clerk - ordered and stocked all supplies Database Administrator - Filemaker Pro Bookkeeping - maintained financial records with Excel, prepared weekly summaries Accounts Receivable - received payments: credit and debit cards, checks, cash Banking made deposits, maintained petty cash Advertising designed advertising for local newspapers and Internet sites Clerical work - prepared brochures and other promotional materials for health fairs PR Agent - scheduled and participated in health fairs as part of the PR campaign Health Care Professional | Nuclear Medicine Technologist Analyzed Access database to evaluate patient test results to assess sensitivity of testing Worked with a pharmacy computer database to track patient doses Prepared radio-pharmaceuticals using aseptic technique Performed laboratory duties using centrifuges, dose calibrators, tongs and syringes Calculated concentrations of drugs and patient doses Performed quality control checks on the pharmaceuticals such as pH testing Applied chromatography to analyze the prepared pharmaceutical Phlebotomy: Drew blood samples from patients Injected radioactive tracers into the veins of patients Acquired ECGs and basic ECG interpretation Acquired blood pressure readings Assisted with the administration of stress tests on patients Imaged patients using a computerized camera Processed and printed diagnostic images to maximize quality and accuracy

Archived images and the pharmacy database, made daily backups Worked directly with other health care professionals - doctors, nurses, technologists Coordinated tests and appointments for clients to provide high quality, efficient service

Certifications Cisco - CCNA

Comp TIA - A+ Hardware Oracle - PL/SQL CNMT (Nuclear Medicine)

Technical Skills
Networking:

Cisco CCNA, Configuring Routers and Switches using CLI, Installed Network
Cards, Set-up Wireless Networks, Set-up Cable Modems and Routers, Knowledgeable of The OSI Model, TCP/IP Model, Network Topologies, Ethernet Architectures, Hubs and Repeaters, Bridges and Switches, Routers, HDLC, PPP, Frame Relay, Cable Types: Coaxial, Twisted Pair, and Fiber Optic, Routing Protocols : RIP, EIGRP, and OSPF, IP Addressing IPv4 and IPv6, VLSM, Subnetting, ACL, ARP, DNS, DHCP, FTP, HTTP, NAT, PAT, POP3, SMTP, TCP/IP, Telnet, VTP and WAP Software: Cisco IOS, MS Office Suite Access, Excel, Word, Outlook; Filemaker Pro Database, IDXrad - radiology computer system; Firewalls COMODO, Zone Alarm, E-Trust; Antivirus Avast!, Avira, AVG, Nortons, BitDefender, McAfees AV, Spybot; Anti-Spyware Spy Sweeper, Malwarebytes, Spyware Doctor, Super Anti-Spyware, Ad-Aware, Internet Washer; Utilities Advanced System Optimizer, System Mechanic, Norton Utilities, Partition Magic, PerfectDisk, Diskeeper; Back-Up Software Acronis True Image, Genie Backup Manager, Norton Ghost Operating Systems:

Cisco IOS, UNIX, Mac OS, MS-DOS, Windows 3.1, 95, 98, 2000, NT, Me, XP, Vista,
Windows 7 Hardware: Installation of Hard Drives, CD-Rom/DVD-Rom Drives, RAM, Network Cards, Modems, Routers, Printers, & Monitors, External Hard Drives, Power Supplies

Programming: PL/SQL, Visual Basic, HTML, CSS, Designed Company Website

Experience

Easy Way Auricular Therapy Auricular Therapist, Information Technologist, Web Site Designer, Database Manager 2006 to 2011 Business Administrator | Office Manager see professional summary Web site design - HTML and CSS Web site maintenance uploading frequent updates such as sale information Hardware and software support - maintained computer and Internet service Applied auricular therapy using a hand-held device that emits a mild electrical current Educated my clients about the procedure, addressing all questions and concerns Provided nutritional therapy and exercise training Metro Heart Group Nuclear Medicine Technologist (NMT) Skills summarized above in professional summary BJC Barnes & Barnes West Positron Emission Tomography (PET)Technologist

2002- 2006

1997-2002

UNIX commands to operate scanner and manipulate data - process, image, and archive Senior technologist responsible for advanced IT issues new software, training staff Liaison with non-technical staff, explained technical issues in a non-technical manner Contact person for outside IT vendors and computer support technologists Assisted the computer network engineers to set-up a new network between hospitals Technical trainer - advanced training on a new computer so I could train the staff

Cardinal Health Information Systems Specialist 1996 - 1997 Skills summarized above in professional summary

Education:
Cisco CCNA 2011 Comp TIA A+ Hardware Certification 2006 Techskills St. Louis, MO MS Access, Oracle Certification PL/SQL 2002 University of Missouri - Saint Louis Introduction to Computers and Visual Basic Introduction to Networks Accounting, economics, and information technology

Saint Louis University Certificate Nuclear Medicine Technology Southern Illinois University Bachelor of Arts Biology, pre-med curriculum Calculus, statistics, inorganic and organic chemistry, physics Working in health care is all about providing excellent customer service in a very professional manner. As a technologist, I often interacted with patients who were ill and quite anxious. Through years of working in this stressful environment, I have developed great communication skills. An essential component to being a medical technologist is the ability to put patients at ease by actively listening to determine their concerns. Once Ive obtained an understanding of my customers needs I am able to gain their confidence and reassure them. Only after ensuring my customers are relaxed and calm do I then begin to explain the medical procedure. My strength has been my ability to explain complicated medical procedures to patients in a manner that is easy to understand for the non-technical person. I speak their language. I believe my people skills working with anxious patients and medical professionals will be very useful as a network engineer. Working with people in the stressful environment of health care has taught me patience and strengthened my problem-solving skills. I am a good listener and I have learned to stay calm and think clearly while under duress. Accuracy and attention to detail are of primary importance when performing tests for patients, especially tests involving dangerous materials such as radiation. I worked in a pharmacy and was responsible for calculating doses of radiopharmaceuticals to be injected into patients. Ensuring that just the right amount of tracer is used is essential to maintain patient safety and to obtain the highest quality images. One has to maintain full concentration at all times and be conscientious about providing professional and ethical service. This is very challenging in the hectic, fast-paced environment of a hospital, but with proper time management it can be done. Years of experience have taught me to be very organized and efficient. One has to learn to prioritize ones work when dealing with the ill or injured. When dealing with patients, we call this prioritization triaging. I learned to manage my time and stay on schedule to ensure that my patients received timely treatment. Many of my computer skills have been self-taught. I am fully capable of doing independent research and finding technical papers online from Microsoft and other software companies and then successfully following the procedures. I was able to set-up my computer for dual-booting by following material that I found online. I have taught myself HTML and CSS from books and have designed multiple websites using my skills, including an e-commerce business that I setup myself. Through independent studying, I was able to obtain these certifications: CCNA, Comp TIA A+, and Oracle PL/SQL. I have worked in a variety of environments from business offices to hospitals. I have worked in an accounting department as an inventory clerk and I have worked as an office manager. I have worked in departments of various sizes from two to twenty employees so I know how to work as a team with my co-workers. For the last five years, I have worked entirely independently while managing all aspects of a small business. I have been successful working alone because I am self-motivated and I know it takes hard work and dedication to be successful in any endeavor. You can depend on me to be prepared and to be there every day giving it my all.