1.

Introduction
VMH is a website for the remotely located areas, where guidance, proper medical health facilities are not available. This website will help such areas by providing them with medical aid online. VMH is committed to helping patients take control of their health and receive medical attention. Users can connect through the Internet or approach any nearby kiosk agent to get these services.

2. How access Virtual Medical home Website

The URL for the Virtual Medical Home Website is: www.vmh.com .

2.1 To Register Simply choose a User type from the dropdown list and click on the Sign up button on the Virtual Medical Home page. This will redirect you to your respective registration page where you can fill out an online form. Fill all the details carefully, fields with ( * ) are mandatory and click save to submit .Successful submission will lead you to your personal account Home page. 2.2 Login /Logout Simply choose a User Type from the dropdown list, enter your User Name and Password, click on Login button. Successful login will lead you to your personal account Home page. Click on the Logout button present on menu bar of your personal home page to logout and reach the websites Home Page. 2.3 Access as Patient Upon logging in as a Patient you will be able to perform the following functionalities. 2.3.1 View/Edit Profile Click on the Profile button on menu bar choose to either View/Edit Profile or Change Password .You will be redirected to a page where we can see all your personal profile details, click on Edit button, make changes (only fields

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with (*) can be changed ) and then click on Update button to save changes or Cancel to ignore changes . To Change Password: Fill in your old password and the desired new password, click on change password button to save changes.

2.3.2

Taking Appointments Click on the Appointment>Take Appointment menu button, you will see a list of doctors who are available, select a doctor from this list according to your preference by clicking on Select button. Fill in the Description field of appointment request form and click on Get Appointment.

2.3.3

How to Upload test reports While sending further symptoms (responses to prescription) you will see Symptom Page. Fill in the symptoms field and click on Browse, select the file to upload. Click Attach Test Reports, successful attachment is indicated by message File Uploaded Successfully. Checking appointments status Click on the Appointment>Appointment Status menu button, you will see a list of your appointment requests with a status field. The Status- pending indicates request is in process, canceled indicates that your request will not be entertained by that particular doctor and confirm indicates that your request has been accepted and a prescription has been send to you.

2.3.4

2.3.5

Viewing prescription history Click on Prescriptions menu button to view the prescription history (list of all prescriptions given). Click on View full prescription to see the full prescription send by the doctor. Click on Send more symptoms for further communication with the same doctor, refer to 2.3.2, 2.3.3 for further help.

2.3.6

Send complaints and view response Click on Complaints>Send Complaints menu button to see the complaint form. Select a doctors name (to complaint against) from the Complaint against dropdown menu, fill in the details and click on Make complaint.
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Click on Complaints>View Response menu button to see the list of responses. Click on Select to view response details.

2.3.7

Feedback Click on Feedback menu button to see the Feedback form. Fill in the details and click on Send Feedback.

2.4 Access as Doctor Upon logging in as a Doctor you will be able to perform the following functionalities. 2.4.1 View/Edit Profile Refer to section 2.3.1

2.4.2

Give Appointments and Prescriptions Click on Appointments to see a list of appointment requests made to you. To ignore a request click on Ignore and then Confirm buttons, else click on Select to send prescription for that particular appointment request. On the prescription page fill in the Observations, Test, Prescriptions fields. Click on Download test report to view any attachments sent with that appointment request. Finally click on Give prescription. Give E-appointments by replying to appointment requests in form of prescription and by mentioning date, time for a physical appointment in the same form if required.

2.4.3

Feedback Refer to section 2.3.7

2.5 Access as Kiosk Upon logging in as a Kiosk you will be able to perform the following functionalities. 2.5.1 View/edit Profile Refer to section 2.3.1

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2.5.2

Register Patient Click on Register Patient menu button and follow procedure defined in section 2.1 Access to patients account Click on Patients List, select a patient from the displayed Associated Patients List. On clicking Select button you will be redirected to that Patients personal account home page. All functionalities of that patient can be accessed from here on, also refer to section 2.3

2.5.3

2.5.4

Feedback Refer to section 2.3.7

2.6 Forgot Password Contact admin@gmail.com by sending an email with your User ID and Mobile phone numbers to receive an SMS of your password, which you should change immediately after logging in.

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