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Corporate Snapshot
SmartConnect Technologies
Genesis 2010 (India/Dubai/South Africa) Focus on Unified Interaction Management across channels/verticals Blended shore delivery models Full-fledged managed-services offering across portfolio Specializing in delivering Extended Services Staff 30+
Management Team
Worked with many of the top technology companies Implemented several Product Lifecycle Management and services deals Structured and managed JVs and partnerships between leading US and Offshore companies Set-up Indian offshore operations for various US tech-majors Over 100+ years of collective Unified Interaction Management solutions experience across BPO/BFSI/Retail/Telco etc Proponents & successful deployments of Private-Cloud architecture
Management Team
Over 20+ experience in TMT space, 10+ years of entrepreneurial ventures Led various start-2-growth ventures successfully Involved in various funding rounds over $10m for various start-up ventures(recently Jafco Asia-Consilium) Instrumental in setting up Indian operations of Genesys/Greenplum/Premiere Global Services thru a BoT initiative (iSmart Panache) TechSupport, Professional Services, University etc. Instrumental in the BPO-led GTM initiatives of Genesys suite in 2007, spearheading the TDM-2-IP solution transition Involved in introducing rapid-deployment of CC solutions, virtualization & cloud-computing for enterprise rollout of contact-center Led successful GTM of Genesys practice, awarded best-JAPAC partner in 2009 Entrepreneur (4 start-ups), builder (3 M&A/JVs) and change agent (5 turnarounds).
Enterprises Today
Mobility helps
Its omnipresence, ensures you are connected to enterprise all the time. Lower capital cost and operating costs. Enables you to cut down infrastructure cost drastically. Enables to you to cut time delays to ensure a better productivity and lower operating costs.
Our Offering
Business driven solutions in the enterprise mobility space domain expertise Services to design and develop end to end product Outsourced Product Development Provide measurable benefits to global enterprises using existing products and components Time to Market advantage To work with existing product companies to add cost effective offshore development and value additions using our experience in the Retail, Cargo and other enterprise domains.
Mobility Applications
Consulting
Solutions architecture, Value propositions Product conceptualization, architecture and management Enterprise Applications/Solutions Multi-channel integration Enterprise-Apps Integration (using Middleware) Business Intelligence
Platform
Client Projects
Mobile Marketing Platform Content delivery platform Integrators to 3rd party ERPs/SCMs/CRMs L & D Framework SCM for Retail Distribution and Route Accounting Mobile application to handle in-line sales & support
Vertical Focus
Portfolio IP
Education (mLearning, Online tests) Retail (Enquiry, Ordering, Inventory, SCM, Survey .) Healthcare (Patient Survey, mHealth.) Manufacturing (SCM, Ordering, Financials, Survey) Contact-centre/UC apps
SmartMobi
Apps Framework
Access Control (premise/cloud) Device security User Management (LDAP) On-device data encryption Password policy enforcement Data storage / erase
Enterprise Branding Secure Management / Maintenance / Enhancements Multi-vendor/OS support (iOS / Android / Windows) Seamless integration (enterprise applications) Manageability / Scalability SoA/WebServices architecture SaaS architecture/deployment Least TCO
Platform / SP Independence
SmartMobi-MDM
The Mobility Server acts as an intermediary between the Customers enterprise tools and the mobile client application The mobility server is a Java based solution built on opensource platforms. The core objective of the Mobility Server is
Developers to develop enterprise applications that share mobility concepts Developers to customize the developed application by integrating with existing enterprise IT Infrastructure Administrators in enterprise to manage the application in terms of provisioning and access control.
Overall Architecture
Devices
SmartConnect Technologies. All Rights Reserved
Mobility server
Product Architecture
Functional Modules
User Management
Access Control
Alert Management
Provisioning
IMEI, Macid Role based (RBAC) Password Policies Network Policies Import profiles from external applications / create users Group assigning Role mapping Alert mapping Device Mapping Preferences setting Work-Flow management
Provisioning
Alert Type PUSH/PULL Escalation mechanism Privilege setting Routing mechanism UI rules Set exception rules Manage Read Receipts
Escalation Matrix process/group based SMSC integration Enable/Disable/Suspend
Group assigning
System
System Management
Real-time Dashboard generation Audit trail reports Device Provisioning Version controller & Update management Health monitor Deployment management Platform Management iOS, Android, Blackberry and Windows Mobile
Highly Secure. Triple DES Encryption of data while over the air. Multi pass encoding TEA Architecture allows complete abstraction behind firewalls (DMZ and SZ) Compliant with Open Mobile Alliance device management specifications
We Serve !!!!
CONNECT! Edge
Proven, Verified Resources
Top-Notch Skills
Complete, unique and hard-to-find skill-sets Global experience skill sets Impeccable quality comparable with global standards Agile Implementation Process
Questions !!!
SmartConnect
Orchestrate | Channelise | Unify
2010-12 SmartConnect Technologies. All Rights Reserved.
The information herein is for informational purposes only and represents the current view of SmartConnect Technologies (and its associates/group companies), as of the date of this presentation. Because SmartConnect must respond to changing market conditions, it should not be inter preted to be a commitment on the part of SmartConnect, and SmartConnect cannot guarantee the accuracy of any information provided after the date of this prese ntation. SmartConnect MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.