TABLE OF CONTENTS 1 .INTRODUCTION 1.1.HISTORY 1.2.MISSION STATEMENT 1.3.SERVICES PROVIDED BY BANK 1.4.AWARDS AND ACHIEVEMENT 1.5.BRANCH NETWORK 2.

ORGANIZATIONAL STRUCTURE AND HIERARCHY 2.1 ORGANIZATIONAL STRUCTURE 2.2 HIERARCHY OF HR DEPARTMENT 3.HRM PRACTICES FOLLOWED IN BANK 3.1 PLANNING 3.2.RECRUITEMENT 3.3 SELECTION 3.4 TRAINING AND DEVELOPMENT 3.5 COMPENSATION 3.6 PPPERFORMENCE MANAGEMENT 4.TOPIC OF STUDY DURING INTERNSHIP4.1. TRAINING a. HIERARCHY OF TRAINING b. AREAS OF TRAINING c. WHO NEED TRAINING d. TRAINING NEED ASSESSMENT PROCESS e. TRAINING METHODSf. EVALUATION OF TRAINING PROGRAMME 4.2.EMPLOYEE DEVELOPMENT aON JOB DEGREE AND CERTIFICATIONS b. ASSESMENT CENTRES c. PERFORMANCE APPRAISAL d. EMPLOYEE ASSISTANCE PROGRAME 5.ANALYSISOFFINDINGS a. COMPETITORS ANALYSIS 6.RECRUITEMENT AND SELECTION PROCESS 6.1.RECRUITEMENT 6.1(a) INTERNAL SOURCES 6.1(b) EXTERNAL SOURCES 6.2SELECTION 6.2(a) INTERVIEW 6.2(b) ORIENTATION

6.2(c) CONFIRMATION 7.SWOTANALYSIS 8.CONCLUSION 9.RECOMMENDATIONS 10.BIBLIOGRAPHY

INTRODUCTION 1.1 Brief History Askari Commercial Bank Ltd. (ACBL) was Incorporated in Pakistan on October 09,1991,ACBL commenced its operations in April 1992, as a public limited company, and hassince expanded into a nation-wide presence of more than 50 branches, handled by theh u m a n c a p i t a l o f m o r e t h a n 1 6 0 0 e m p l o ye e s a n d h a s l o w e s t t u r n o v e r i n P a k i s t a n i Banking Sector.The Bank is listed on the Karachi, Lahore & Islamabad stock exchanges and the initial public offering was over subscribed by 16 times.A C B L i s p r i n c i p a l l y e n g a g e d i n t h e b u s i n e s s o f b a n k i n g a s d e f i n e d i n t h e B a n k i n g Companies Ordinance, 1962.As at December 31, 2002, the Bank had total assets of PKR 70.313 billion, with over 250,000 banking customers.ACBL has a Correspondent Bank Network in more than 95 countries with about 167 banks. ACBL is the only bank with its operational Head Offic e i n t h e t w i n c i t i e s o f Rawalpindi-Islamabad, w h i c h h a v e r e l a t i v e l y l i m i t e d o p p o r t u n i t i e s a s c o m p a r e d t o Karachi and Lahore; this created its own challenges and opportunities, and forced us to evolve and outward-looking strategy in terms of our market emphasis. As a result, ACBLdeveloped a geographically diversified assets base instead of a concentration and heavyreliance on business in the major commercial centers of Karachi and Lahore, where mostother banks have their operational Head offices. MISSION STATEMENT To be the leading private sector bank in Pakistan with an international p r e s e n c e , delivering quality service through innovative technology and effective human resourcem a n a g e m e n t i n a m o d e r n a n d p r o g r e s s i v e o r g a n i z a t i o n a l c u l t u r e o f m e r i t o c r a c y, maintaining high ethical and professional standards, while providing enhanced value toall our stakeholders, and contributing to society. 1.3 Services Provided By ACBL Askari Mortgage Finance.Askari Business Finance.Askari Personal Finance.Askari Travelers Cheques.Askari Master Card.Askari Bank's Cash Management Service.Askari Car Leasing.Touch n Pay (Utility Bills Payment) . 1.4 Awards and Achievements

ACBL has recognition of achieving the following firsts in Pakistani banking;First Pakistani Bank to offer on-line real-time banking on a countrywide basis.First Bank with a nation-wide ATM network.

First Bank to offer Internet Banking services.First Bank to offer e-Commerce solutions.Different institutions and magazines have also awarded them at different occasions, someare; The Best Bank in Pakistan by the Global Finance magazine for the years 2001 & 2002. Best Consumer Internet Bank award for Pakistan by Global Finance for the year 2000. Best Presented Annual Accounts a w a r d s f o r 2 0 0 0 a n d 2 0 0 1 f r o m t h e I n s t i t u t e o f Chartered Accountants of Pakistan and the Institute of Cost and Management Accounts of Pakistan,Prizes from the South Asian Federation of Accountants for The best Presented Annual Accounts for the financial sector, in the SAARC region . 1.5 Branch Network T he system of Regional and Area offices has been introduced since 1999 for effectivesupervision and control of branches. The Bank's branch network has been divided into 4regions: North Region Central Region . S o u t h R e g i o n W e s t R e g i o n . Under this system the R e g i o n a l h e a d s h a v e t h e p r i m a r y r e s p o n s i b i l i t y f o r business development, profitability, productivity, operational efficiency and credit quality . Words of President and Chief Executive - Kalim-ur-Rehman ; Assets make things possible,People Make things happen 1 ORGANIZATIONAL STRUCTURE OF ASKARI BANK