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Curriculum Vitae April 2012

PERSONAL INFORMATION
Name Address Mobile Phone E-Mail Web Pages LUIS Filipe VIDIGAL Rosado Pereira Rua Jos da Costa Pedreira, n 12 8 Esq. 1750-130 LISBON - Portugal +351 963459044 vidigal.luis@gmail.com Blog: http://mudaroestado.blogspot.com Facebook: http://www.facebook.com/lvidigal Linkedin: http://goo.gl/4p1zG Portuguese Passport Special n. V112226 1949 May 4th Married Administrative Modernization and IS/IT Consultant Institute of Informatics of the Ministry of Finances and Public Administration (Retired since 1st January 2011) PHD Student on Social Sciences (specialty on Public Administration) Scholar phase concluded with grade 19 and finishing dissertation about eGovernment and life events ISCSP - Technical University of Lisbon - 2010 Social and Political Sciences Degree ISCSP - Technical University of Lisbon - 1974; Management Degree ISLA - High School of Management Lisbon 1972; Large specialization in IS/IT Participation in around 170 training initiatives, totalizing more then 2300 hours

Nationality Date of Birth Marital Status Actual Position University Degree and Professional specialization

KEY QUALIFICATIONS:
1. 38 years of experience on Administrative Modernization and Information Technology; 2. National and international consultant on e-Government and IT Governance; 3. Large experience as invited Professor on high schools and qualified professor on specialized

training areas;
4. Invited Lecturer and speaker in around 150 events in more then 20 countries; 5. UNCSS Codes: 91160, 911140, 740000.
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1. LANGUAGES: Language Portuguese (Mother language) French English Spanish Read 5 5 5 5 Speak 5 4 4 3 Write 5 3 4 3

2. MANAGEMENT EXPERIENCE ON PUBLIC ADMINISTRATION

Date: Country: Organization: Position:

2003-2007 Portugal Institute of Informatics of the Ministry of Finances and Public Administration Member of the Board of Directors, with responsibilities in: Coordination and standardization of IS/IT in Portuguese Public Administration Public Procurement on IS/IT (Electronic Invoices, etc.) Strategic Planning and Enterprise architecture (Business, Information, Application and Technological) Management of Human Resources Information and Training areas, etc. 1998-2001 Portugal General Directorate for IT on Tax and Customs Deputy Director General with responsibilities in: Strategic and operational planning Information Management Management of Human Resources, etc. 1992-1998 Portugal Secretariat for Administrative Modernization Deputy Director General with responsibilities in: IT on Administrative Modernization Information and electronic services for the Citizen (Infocid) 1987-1991 Portugal Institute of Informatics of the Ministry of Finances Director of Services on Training, Technical Documentation, Juridical Informatics and Information Market

Date: Country: Organization: Position:

Date: Country: Organization: Position:

Date: Country: Organization: Position:

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3. OTHER RELEVANT ACTIVITIES ON PUBLIC SECTOR

Date: 2004 - 2007 Country: Portugal Organization: Institute of Informatics of the Ministry of Finances and Public Administration Function: Coordinator of the Decision and Document Management System of the Ministry Decision Network 2004 Portugal Ministry of Finances and Public Administration SIGRAP Information System for Management of Public Resources (Coordinator of the business and information architecture) 1998 Portugal Ministry of Agriculture Advisor to the Minister for IS/IT areas 1997-1999 Portugal Permanent Member of the Task Force for Information Society in Portugal Co-author of the Green Paper for the Information Society in Portugal, on behalf of the Deputy Prime Minister; Coordinator of the task force for the National Initiative for Citizens with Special Needs in the Information Society 1997 Belgium (Brussels) European Union Member of the Strategic Requirements Board Government on Line Local and Regional Aspects (Digital Cities and Regions) DGXIII European Commission 1994-1995 Portugal and France (Paris) PUMA Committee (OECD) Member of the Policy Group of PUMA Committee (OECD) for the "Case Study on Administrative Modernization in Portugal" 1989-1998 Portugal Secretariat for Administrative Modernization Creator and Executive Co-coordinator of the INFOCID - Interdepartmental System for Information to the Citizen (National information infrastructure including 56 departments from all the Ministries with multimedia kiosks all around the country, Internet, Information Centers, etc.), actual Citizen Portal 3

Date: Country: Organization: Function:

Date: Country: Organization: Function: Date: Country: Organization: Function:

Date: Country: Organization: Function:

Date: Country: Organization: Function:

Date: Country: Organization: Function:

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Date: 1989-1993 Country: Portugal, Norway, Switzerland, USA and Israel. Organization: ICA - International Council for Information Technology in Government Administration Function: Member of the Board, responsible for the organization of international conferences in Jerusalem and Atlanta and National Representative from 2001 to 2007 Date: Country: Organization: Function: 1986-1991 Portugal Institute of Informatics of the Ministry of Finances Creator of the INFOJUR - Interdepartmental System for Juridical Information (actual Digesto), member of the Inter-ministerial Commission Legislative Informatization named by the Prime Minister and coordinator of an expert system in Smalltalk for accessing to legal information

38 years of experience on Administrative Modernization, IT/IS Management

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INTERNATIONAL EXPERIENCE

Date: Country: Organization: Function: Description: Date: Country: Organization: Function: Description:

March 2012 Mozambique (Maputo) National Institute for ICT Professor Tools and methodologies for ICT and e-Government evaluation September 2008 December 2010 Angola (Luanda) World Bank through CESO-CI Consultant (Twinning Project) Strategic Plan for ICT on Taxes and IT Governance on National Directorate for Taxes November 2009, November 2010 and November 2011 Angola (Luanda) ENAD / INA Professor Training for High Civil Servants on Innovation and Evaluation on Public Sector 30th April 9th May 2007 Mozambique (Maputo) ISuTC High School for Transportation and Communication Professor Seminar about e-Government April 2007 Brazil (Braslia) European Union Consultant / Professor Invited expert to help Brazilian Government to improve Debureaucratization, on behalf of EU and included on Project EuroBrasil 2000 April / May 2005 Brazil (Braslia) European Union Consultant (Twinning Project) Invited expert to help Brazilian Government to create an e-Government evaluation system, on behalf of EU and included on Project EuroBrasil 2000 29th-30th November 2002 Bulgaria (Sofia) European Union Consultant 1st. International Conference European Experience in e-Government Development; IPAEI; Speaker about Critical Success Factors for eGovernment A Practical Approach 5

Date: Country: Organization: Function: Description: Date: Country: Organization: Function: Description: Date: Country: Organization: Function: Description:

Date: Country: Organization: Function: Description:

Date: Country: Organization: Function: Description:

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Date: Country: Organization: Function: Description:

15th 18th August 2000 South Africa (Entabeni) Oracle / Bull Consultant African Conference about Tax into the 21st century Speaker about Technology and Taxation. The future of the tax Office June / July 2000 Jordan (Amman) Jordan Royal Court Consultant (Twinning Project) Invited expert to help on the preparation of the Jordanian Strategic Plan for e-Government (Jordan e-Government Strategy Study: Consultancy) 25st 26th June 1999 Slovenia (Ljubljana) OECD / SIGMA Consultant Meeting of Managers in Slovenia - Speaker about Information to the Citizen 21st 25th June 1999 Poland (Warsaw) OECD / SIGMA Consultant (Twinning Project) and Professor Project Friendly Administration - Formulation of a comprehensive communications and promotion strategy for civil service; Professor of the seminar Image in Public Sector and speaker on the Conference for top managers, about The role of IT in the Administrative Modernization The Portuguese experience 15th 17th July 1998 Romania (Bucharest) OECD / SIGMA Consultant Marketing the concept of the public as a client of the administration in Romania; for top level officials 31st March 3rd April 1996 Romania (Bucharest) OECD / SIGMA Consultant (Twinning Project) Invited Expert on a mission about Administrative Information System for the citizens in Romania - Information System for Citizens 1996 Brazil (Braslia) 6

Date: Country: Organization: Function: Description:

Date: Country: Organization: Function: Description: Date: Country: Organization: Function: Description:

Date: Country: Organization: Function: Description:

Date: Country: Organization: Function: Description:

Date: Country:
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Organization: Government of Brazil Function: Member of the Mission Description: Bilateral cooperation on Administrative Modernization and member of the mission to prepare the visit of the Portuguese Prime Minister to Brazil Date: Country: Organization: Function: Description: January 1995 Latvia OECD Consultant Invited expert to provide a conference about Portuguese initiatives on Administrative Modernization January 1995 Turkey OECD Consultant Invited expert to provide a conference about Recent Public Management Developments in the Member Countries of the OECD March 1994 United Kingdom Brunnel University of the United Kingdom Consultant (Twinning Project) Invited expert to the PICT Program about Electronic Service Delivery in the Public Sector Policies for Effective Innovation Since 1994 Central and Eastern European Countries and Middle East OECD Consultant (Twinning Projects) Invited Expert on Missions about Administrative Modernization

Date: Country: Organization: Function: Description:

Date: Country: Organization: Function: Description:

Date: Country: Organization: Function: Description:

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4. OTHER IMPORTANT ACTIVITIES IN HIS CAREER

Invited consultant for Document Management in the Ministry of Economy (January - June 2008); President of the Jury of the Excellency on Services Award itSMF 2007 and member of the Jury of the Fernandes Costa Award (2003 - 2006), of the Descartes Award (1993 1997), of the Multimedia XXI Award (1998) and of the Information Society Editorial Award (1998 and 1999); Creator and Executive Co-coordinator of the SIAE - Interdepartmental System for Information to the Enterprises; Co-coordinator of the Portuguese partner of the EBR project (European Business Register); Member of the Permanent Group for Statistics of the Information Society included on Statistics Advisory Board (from 2003 until now); National representative in the TAC Committee, Telematics in Administration Committee of the European Union; Member of the Board of the PROFAP (Portuguese Programme for training in the Public Administration) until January 1998; Participation in the Evaluation Commission of Public Competition INOTEC - Net of Technological Innovation, invited by INETI (National Institute of Engineering, Technologies and Innovation) - 1998; Member of the User European Group and the National Group of Experts for the preparation of 5th Framework Program for Research and Development in the European Union; Participation in the Strategical Study developed by the Coopers and Lybrand for the Secretary of State of the Health - 1996; Participation in the group for Structural Change of the LNEC (National Laboratory of Civil Engineering); Production and maintenance of many Websites related with civic and associative organizations; Coordinator of IS/IT in the Exhibition Respublica, organized in 1992 by the SMA, about the evolution of the Public Administration in Portugal; Participation in the PIA Project (Public Information Access) included in the ESPRIT Program on behalf of the Institute of Informatics - 1991; Creator and responsible for the INFORMAO & INFORMTICA Magazine in 1988 and 1989, and member of the Technical Commission until 1992 April; Coordination of the preliminary study and elaboration of the Contract Specifications for the installation of a Scientific and Technical Information Network for the Ministry of Employment and Social Security 1988

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5. POSITIONS ON CIVICAL AND ASSOCIATIVE ORGANIZATIONS

Date: 2003 - actuality Country: Portugal Organization: APDSI - Portuguese Association for Promotion and Development of Information Society Function: Creator and Member of the Board Date: 2005 - actuality Country: Portugal Organization: itSMF Portugal - The IT Service Management Forum Function: Chairman of the Board (2008-2010) President of the General Assembly (2005-2008 and 2011- ) 2007 - actuality Portugal IPBPM Portuguese Institute for Business Process Management Member of The Consultation Expert Group

Date: Country: Organization: Function:

Date: 2006 - actuality Country: Portugal Organization: FNGIS - Forum Non-Governmental for Social Inclusion Function: Date: Country: Organization: Function: Permanent member 1991-1996 Portugal INCITE - Portuguese Association for Technical and Scientific Information Member of the Board

Date: 1989-2007 Country: Portugal, Norway, Switzerland, USA and Israel. Organization: ICA International Council for Information Technology in Government Administration Function: Member of the Board (1989-1993) and National Representative (2001-2007)
6. RELEVANT ACTIVITIES IN THE PRIVATE SECTOR

Date: Country: Organization: Function:

1979-1987 Portugal CLIMEFIRE Clinics of Physical Medicine and Rehabilitation Member of the Board and General partner with about 150 workers and more than a thousand daily patients in consultations and treatment

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7. EXPERIENCE AS PROFESSOR

School: Local: Function: Course: Subjects: Duration: School: Local: Function: Course: Subjects: Duration: School: Local: Function: Course: Subject: Duration: School: Local: Function: Course: Subject: Duration: School: Local: Courses:

High School of Administrative Sciences Lusofona University Portugal - Lisbon Invited Professor Public Administration and Management Information Systems in Public Administration and Information Technology 60 hours / Year each subject From 2007 to actuality ISCTE University Institute of Lisbon Portugal - Lisbon Invited Professor Advanced Training for Top Managers in Public administration Information and Communication Process Simplification 16 hours / Year Management and Business High School (ISG) Portugal - Lisbon Invited Professor MBA for Executives IT Governance 25 hours / Year - 2007 Management and Business High School (ISG) Portugal - Lisbon Invited Professor Postgraduate in IT Governance The CIO's role in the IT Governance 25 hours / Year - 2006 National Institute of Public Administration (INA) Portugal Oeiras Coordinator and professor of the following courses: Innovation and Evaluation on Public Services IT Governance; Content production for the Web; Evaluation of the Websites; Web 2.0 e-Government; Design and production of Web Portals in the Public Administration; Quality, Usability and Management of Websites; Design and Management of Electronic Forms; Challenges of the Information Resource in the Public Sector; Internet - Basic and advanced; Multimedia Technologies; Technologies for e-Learning; Technologies for Human Communication; Measures of Administrative Modernization; 10

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Duration: School: Local: Course: Subjects: Duration: School: Local: Course: Subject: Duration: School: Local: Subjects: Duration: School: Local: Subject: Duration: School: Local: Subjects: Duration: School: Local: Subjects:

New Technologies in the Communication with the Citizen among others From 1983 until now, about two thousands hours of training experience Portuguese Catholic University and Calouste Gulbenkian Foundation Portugal - Lisbon Training of Media Professionals of the PALOP (African Countries of Portuguese Official Language) Traditional Media and the News Measured; Information Technologies for the Citizen. 12 hours / Year CIDEC / ISCTE Technical University of Lisbon Portugal - Lisbon Postgraduate of "Economy and Enterprise Management Information Technology 17th Nov 3rd Dec 1991 Psicoforma Portugal - Lisbon Human and Enterprise development; Process Reengineering 30 hours / Year 90s INCITE - Portuguese Association for Technical and Scientific Information Portugal - Lisbon Multimedia Technologies: New challenges and opportunities for the Information professionals 12 hours / Year 90s Many Municipalities in Portugal Portugal Administrative Modernization; Information Technology. From 1990 until now CEFAP Training Center for Public Administration of Azores Region Portugal - Azores, Angra do Heroismo Electronic Forms; Multimedia Technologies; Content production for Intranets; The role of Managers in the Administrative Modernization From 1990 until now COPRAI/AIP Portugal - Lisbon Management Computing 11

Duration: School: Local: Subjects:


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Duration: School: Local: Subjects: Duration: School: Local: Subjects: Duration: School: Local: Subjects: Duration: School: Local: Subjects: Duration:

New Technologies and Organizational Change; Planning and Information Systems. 80s and 90s

NE Formao Portugal - Lisbon Management Computing and the Organizational Change May 1988 SOGP - MESS Portugal - Lisbon Management Computing and the Organizational Change 08th -11th May 1987 CEGOC Portugal - Lisbon Management of Human resources; Methods and Techniques of Management; Organization and Simplification of Administrative Work. 80s Institute of Informatics Portugal - Alfragide Techniques and procedures for Archiving; Psicossociology for Organizational Change; Human problems in Organizations: 80s

CO-AUTHOR OF PUBLISHED BOOKS

Title: Chapter: Publisher: Year: Title: Chapter: Publisher: Year: Title: Chapter: Publisher: Year:

Information Society The Portuguese Experience IT Governance for a Real Time Government Silabo Editions 2007 Information Systems in Organizations The Dark Side of the Electronic Public Administration A Socio-Technical Approach Silabo Editions 2005 The Future of Internet The Revolution of Public Administration in Portugal and world-wide for the next years Centro Atlntico 1999

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8. CIVIC AND SCIENTIFIC STUDIES AND ACTIVITIES

Coordinator, as member of the Board of the APDSI, in the following working groups and studies:

Development of NGO for Information Society on Portuguese Spoken Countries (2010) Open Standards (2010) Services Science A new area of knowledge (2007) The role of Information Society in the Social Inclusion" (2007); E-Democracy in Portugal" (2007); Re-invention of a basic process in the relationship between the Public Administration and the citizen (House on Time) (2007 February); Geo-Competitive (2006 January); "Open Source Software - Opportunities for Portugal (2004 September); E-Procurement Situation in Portugal (2003 December); Basic processes in the Public Administration for citizens and entrepreneurs (2003 July); Changing State Machine Best practices and international strategic developments (2003 January).

Associated Editor of the IJPIS - International Journal of Public Information Systems, published by the Mid Sweden University. ISSN 1653-4360 Member of the Advisor Board of the CXO Magazine Information Technology for Executives Creation and maintenance of numerous civic and associative Web sites

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PUBLISHED ARTICLES AND DOCUMENTS Date


2012.03 2012.03 2012.01 2011.01 2010.12 2010.07 2010.05 2010.02 2010.02 2010.01 2007.07

Publication
ISCSP Academic Paper ISCSP Academic Paper SAPO TEK http://goo.gl/waamT Interface Administrao Pblica iGOV.ESPECIAL "e-Government: The State of the Art iGOV Doc #10 Computerworld and iGov Interface Administrao Pblica iGov Interface. Administrao Pblica Interface. Administrao Pblica

Title
Differences between Public and Private Sector Epistemology for a Real Time Government Paradoxes on Management of Government Resources Inversion of priorities using ICT e public sector ICT and internal work in Public Administration Towards a Digital Revolution in Public Administration Coordination of ICT in Public Administration 36 measures to reduce public expenses with ICT It is not easy to be a CIO in Public Administration New challenges on IT Management in the Web 2.0 and Cloud Computing Era Information Management in State Administration Interview: We have to avoid euphonies when we are far away from structural measures http://www.algebrica.pt/Arquivo/Newsletters/eap/262/index.htm

2007.02

CXO

2007.01.27 Expresso Dossier Inovao e Tecnologia 2006.09 CXO 2006.05 CXO 2006.04.10 Newsletter Altos Quadros 2006.03.30 Computerworld 2006.01.02 Revista Media XXI 2005.10.03 Computerworld 2005.07.12 2005 2005.02 2005.01 2005.01 2005.01.03 2004.11 2004.11.04 2004.05/06 2004.06 2004.05 2004.04.01
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Funcionrios Pblicos devem ser intermedirios dos excludos da SI ( mesa com Lus Vidigal): IT Governance A Importncia crescente da gesto dos sistemas e tecnologias da Informao Uma carreira ainda mal emancipada O ROI e a Reforma do Estado Vo ser os funcionrios pblicos os sujeitos da transformao

Situao e perspectiva de utilizao do software livre na AP A Sociedade de Informao em Portugal Incluir ou discriminar As administraes pblicas j no podem ficar indiferentes ao software livre Diario Econmico Reestruturar e modernizar a AP Computerworld Pensar global e actuar local Computerworld Um Estado sem soberania e cada vez mais vulnervel Jornal de Negcios On Viver a cidadania na Sociedade da Informao line Personal Website Os bastidores da AP electrnica em plena campanha poltica Personal Website Os bastidores da AP electrnica e a conteno do dfice Personal Website Governana, Interoperabilidade, Arquitecturas e Atitudes para o e-Gov Polticas & Gesto Por uma coordenao mais clara e solidria do e-Gov em Portugal Prefeitura do Rio de A Sociedade de Informao em Portugal Janeiro Cadernos Link As Arquitecturas de Sistemas de Informao tm uma viso holstica e interdisciplinar - A propsito do Framework de Zachman Computerworld Servios electrnicos e cidadania em plena Sociedade da Informao Computerworld Desafios para um Portal reinventado 14

2004.02 Personal Website 2003.12.18 Computerworld 2003.10 Personal Website 2003.10 2003.10 2003.09 2003.08 2003.07 Centroatlntico.pt magazine Computerworld Personal Website

Manifesto pela Burocracia Electrnica H lugar para o Open Source na AP Portuguesa Poupar tempo ou gastar tempo na Internet? Nos servios pblicos, no lazer e na cidadania O Futuro pulsar electrnico da AP. A incerteza do e-Government em Portugal Os caminhos incertos da Reforma do Estado, e o seu impacto na Sociedade e no Mercado Jogadas de Vero Viso, estruturas e pessoas para o e-Government Os verdadeiros projectos transversais ainda esto por fazer Portal do Cidado Requiem ou evoluo do Infocid? A Burocracia na Sociedade da Informao Ser que cumprimos o 2003 da Iniciativa Internet? A cidadania activa e as novas comunidades virtuais A inevitabilidade da AP Electrnica em tempos difceis

Personal Website Informao & Informtica 2003.07.18 Euronotcias 2003.04 Personal Website 2002 Revista APTA 2003.10 Personal Website 2002.07 Personal Website 2002.05 Interface Administrao Pblica 2002.03 Formar 2002.01 Personal Website 2001.08 Personal Website 2001.08 Personal Website

A Burocracia na Sociedade da Informao Pessoas e Tecnologias. O Desafio da AP Electrnica Carta ao Ministro da Reforma do Estado A propsito do exerccio de cargos pblicos. Uma questo de carcter 2001.08 Personal Website A propsito da avaliao dos sites da AP 2001.06 Personal Website O papel das TIC na descentralizao dos servios pblicos 2001.04 Estudo Uma oportunidade nica para a prestao de servios electrnicos. Novos rumos para a reforma da AP 2001.04.18 Apresentao Administrao Pblica Electrnica. Cooperar para melhor servir o cidado 2001.01 Personal Website Count down para o e-Government em Portugal 2001 Computerworld e-Government 2000.10 Conference Manifesto against electronic bureaucracy Automation without innovation is bureaucracy 2000.04 Interface Administrao No Burocracia Electrnica Pblica 2000.03 Conference The role of IT in the Administrative Modernization The Portuguese experience 2000.03.30 Conference Manifesto contra a Burocracia Electrnica. Novas tecnologias para uma nova reforma do Estado 1999.02 Informao & A Sociedade da Informao acessvel a todos Informtica 1998.11 Conference A Revoluo das Administraes Pblicas em Portugal e a nvel mundial nos prximos anos 1998.10 Conference Towards an Information Society and Open Government 1998.10.24 Conference The new role of ICT on the relationship between the Public Administration and the citizen 1998.10 Conference New Paradigms for Electronic Government: Cooperation doesnt meanto lose power
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1998.09/10 1998.09.11 1997.11.27 1997.10.13

Administrao Tutorial Conference Conference

1997.10.01 Electronic Government International 1997.09.15 Electronic Government International 1997.06 Net.news 1997.04.09 Conference 1996.10 1996.10 1996.08 Conference Conference Conference

Como se fabrica um Funcionrio Pblico Infocid Information for the citizen in Portugal A Internet e a Sociedade da Informo Innovative administrative reform and focus on the needs of the citizens: ways to achieve na improved quality of service A single window for citizenship in Portugal (Part II) A single window for citizenship in Portugal (Part I) As Tecnologias da Informao na Modernizao Administrativa O Papel da Internet na abertura e Modernizao da Administrao Pblica Pessoas e Organizaes em rede Modernizar ou Burocratizar Electronicamente? Reinventar a AP Informao, Tecnologias e Sistemas interdepartamentais Infocid Information for the citizen An open window to the entire Portuguese Public Administ. Multimdia ao Servio do Cidado How to achieve real benefits from IT A Modernizao Administrativa moderniza-se Infocid na Internet e Quiosques Multimdia Infocid abre 300 postos de Informao Recent Public Management Developments in the Member Countries of the OECD (OECD - AnKara) Portuguese initiatives on Administrative Modernization (OECD Riga) Infocid Informao ao Cidado Infocid Multimdia ao servio do cidado A Tecnologia ao Servio dop Cidado A Informao ao alcance dos seus dedos As Novas Tecnologias e os Profissionais da Informao o caso Infocid Internet. Apresentao em Portugal As Novas Tecnologias Multimdia e o Papel dos Profissionais de Informao e Documentao Improving Public Services An International Case Study Video O Papel da Informao na Modernizao Administrativa num contexto europeu

1996.06.27 Conference 1996.01/02 1995.10.22 1995.10 1995.09 1995.02.24 1995.01 Conference Conference - Malta Cyber.net Microsoft Valor Conference

1995.01.27 Conference 1994.12 Informao & Informtica 1994.08 Incite Informa 1994.07.28 Semana Informtica 1994.07.18 Pblico 1994.01.26 Conference 1994.01 1993.10 1993.10 1993 Incite Informa Cadernos BAD CCTA CCE/Marconi

Creation and maintenance of a personal Blog Mudar a Mquina" Using IS/IT in Administrative Modernization, since 2005 http://mudaroestado.blogspot.com

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9. SPEAKER OR MODERATOR IN CONFERENCES AND SEMINARS FROM 2000 UNTIL NOWADAYS:

2012 Apr 18th ICT Strategy of XIX Government, Presentation and debate with CIO from universities and local authorities, Eurocloud, Porto 2012 Mar 22nd Conference Real Time Government, Coordinater and Keynote Speaker, APDSI, UNL, Lisboa 2011 May 27th XIV Annual Meeting of Portuguese Association of Organizational Sociology, Panel about Innovation and Social Cohesion, UAL, Lisbon 2011 May 26th Conference about Evolutionary Systems and Change Management in Public Administration, Quidgest, Lisbon 2011 May 24th - Annual Conference of itSMF Portugal, Keynote Speaker about The importance of international certificates on internationalization, Technical University of Lisbon. 2010 Jun, 30th Conference about The Impact of e-Invoice for the reduction of Public Deficit Moderator and speaker, APDSI Lisbon Forum 2010 Jun, 2nd Conference The Future of Work in the Knowledge Society Speaker about Changing the work in Public Administration, APDSI 2010 May, 25th Geographic Information Systems Symposium Panel moderation Serving the citizen wit GIS, APDSI Communications Foundation 2010 May, 24th Seminar ANACOM Keynote Speaker, Dematerializing Processes in the Public Administration 2010 April, 8th Conference Microsoft, Keynote Speaker, Main trends for the evolution of ITIL in Portugal 2009 Nov 26, Annual Seminar 2009 of itSMF Portugal about ICT Certification, Processes and People, Value and Credibility, Openness, Technical University of Lisbon 2009 Oct 21-22, IDC Directions 2009 Moderation of a Panel 2009 Oct 15-16, Creative Learning, Innovation Marketplace, Program Committee, Congress Centre of Lisbon 2009 May 25, 6th Annual Conference of itSMF Portugal, ICT on Business Openness and Final Panel, Lisboa 2008 Nov 27, Annual Seminar 2008 of itSMF Portugal about IT Governance and ISO/IEC 20000, Openness and moderation, Fundao Cidade de Lisboa 2008 Oct 24, Seminar APCER - - Portuguese Association of Certification, about Certification on ICT Conference about Certification Process ISO 20000 in Portugal, ISEGI, Lisboa 2008 Oct 23, Alfresco Iberia Roadshow (Document Management in Open Source) Moderator, SIBS, Lisboa 2008 Oct 10-11, 7th Arrbida Forum Rethinking the Future of Information Society, How to Mobilize Portugal, Final Conclusions, Arrbida Monastery 2008 Oct 14-15, IDC Directions 2008 Moderator of Panel, Congress Centre of Estoril 2008 Jun 19-20, Seminary Balance of Portuguese e-Government Moderator, APDSI, Lisboa 2008 Jun 4, ITIL Seminar Keynote about Convergence of Standards and Best Practices, Staffandline / ISCTE, Lisboa 17

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2008 May 27-28, 5th Annual Conference of itSMF Portugal, Convergence of Practices Openness and Final Panel, Lisboa 2008 Apr 29, Journalism Day Keynote Speaker, High Scholl of Social Communication, Lisboa 2008 Jan 31, Conference "Pros & Contras on the Application of Art 35 of Constitution", about To be or not to be Thats the question Identity in Question, in Fundao Calouste Gulbenkian, APDSI, Lisboa 2007 Nov 16, Seminar SIAP Information Systems in Public Administration (6th edition), about Electronic Contracts; Torres Vedras; Moderator of the Seminar 2007 Oct 23; Annual Seminar 2007 of itSMF Portugal ITIL v3 and Services Science; Lisbon; Speaker about Services Science 2007 Oct 15-16; eLearning Lisbon 07; EU Conference; Relator of the Plenary Panel Delivering on the Lisbon Agenda 2007 Oct 12-13; Arrbida Forum: The New Lisbon Strategy; APDSI; Arrbida Monastery; Coordinator of a Working Group 2007 Oct 10-11; Directions 2007 IT Governance: Driving Competitive Advantage while Transforming IT; IDC; Estoril; Moderator 2007 Sept. 20th; Free and Open Software: Expectations and Realities; APDSI; Lisbon; Organiser of the Conference and Moderator of the Panels 2007 May 14th, ConfTech 2007 Conference about SIMPLEX and e-Government Realities and expectations 2007 02nd-03rd May; Invited Professor in a Seminar about e-Government in the IsuTC High School for Transportation and Communication - Mozambique (Maputo) 2007 11 Apr; E-Inclusion - A challenge for Portugal; APDSI; Lisbon; Organizer and coordinator of the conference 2007 15th Mar; Portugal in 2046 - Conference integrated in the commemorative cycle of conferences of the 60 Years of the LNEC; Lisbon; Speaker "the Future of e-Government Expectations and realities" 2007 14th Mar; Seminar of Information Systems; IPVC- Escola Superior de Tecnologia e Gesto; Viana do Castelo; Speaker Challenges for the future of e-Government" 2007 08th-09th Mar; Invited Professor in MSc in Innovation Management in the Public Service (Beyond e-Government Delivering the Vision) Channels of eDelivery The European Dimension; Belfast (North Ireland) 2007 23rd Jan; Workshop on Interoperability (ATHENA Project); INA; Oeiras; Speaker "Management of Information Resources in a Real Time Government" 2006 27th-29th Nov; Conference "Human resources"; IFE; Estoril; Speaker "The importance of the Call Centre in the relationship with the Citizen in a context of State Reform" 2006 09th Nov; Workshop "Strategic Initiatives for the State Reform - Which role for IT? APDSI; Coimbra; Moderator and General Reporter 2006 02nd-03rd Nov; 4th National Congress of Public Administration: New Models in the Public Administration ; INA; Lisbon - FIL; Speaker "Management of Information Resources in a Real Time Government - We need to open the Pandoras Box to face the Future" 2006 26th-27th Oct; 6th Conference E-GRH Management of Human Capital in the 21st Century 18

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Human Dimension in Technology; Human Resources Magazine; Lisbon; Panel Moderator: Evolution of IT solutions for MHR

2006 23rd-25th Oct; Architecture Practitioners Conference; The Open Group; Lisbon; Speaker Enterprise Architecture in Public Administration: Time and Space Challenges 2006 19th Oct; 1st Meeting Public Administration: The Process of Modernization and the Great Technological Challenges; Sol-S e SOLSUNI; Lisbon; Speaker "The Great Technological Challenges in the Modernization of the Public Administration" 2006 28th Mar; Seminar on Free Software in the Public Administration; Interface AP; Lisbon; Moderator and Speaker "Free Software - A strategic option for Portugal" 2006 22nd-24th Mar; 13th ERSI - Meeting of Managers of IS/IT in Public Administration - IT Governance; II; Vimeiro; Organizer and General Reporter 2006 06th-10th Mar; XIII SINFO Technology for the future; IST; Lisbon; Speaker eGovernment 2005 27th-28th Oct; Seminar "Electronic the Public Administration"; Azores- DROAP; Angra do Herosmo ; Speaker E-Government" 2005 26th-27th Oct; 6th Conference e-Management of the Human resources the human dimension in technology - Management of Human Capital in the 21st Century; Recursos Humanos Magazine; Lisbon Fundao Cidade de Lisboa; Moderator 2005 17th Apr a 8th May; Eurobrasil Project 2000; CESO UE; Braslia (Brasil) Min.Planejamento Oramento e Gesto; Consultant and Speaker "Contributions for Development and Construction of Quality Indicators in Electronic Government" 2005 13th-15th Apr; 13th ERSI - Meeting of Managers of IS/IT in Public Administration - The Role of ICT in the Resources Management of the Public Administration; II; Vimeiro; Organizer and General Reporter 2005 4th-6th Feb.; International Conference and Exposition on Communications and Computing; IIT / IETE; Kanpur (ndia); Speaker Future of e-government in a real world 2004 24th Nov; Conference "The Information of the Public Sector: Access, reuse and commercialization "; APDSI; Lisbon; Speaker "Information of the Public Sector: Are we opening the Pandora box? 2004 22nd Apr; Forum. Central Public Administration Best practices in the State Modernization; Interface; vora; Moderator 2004 22nd-23rd Apr; 1st Administrative Seminar of the West of Portugal on Modernization in the Schools; Campelos; Speaker "Electronic Public Administration - the next years" 2003 10th-11th Nov; 1st National congress of Public Administration - the Change Dimensions; AIP; Lisbon - FIL; Speaker "The future electronic heart beat of the Public Administration - changing the work for the nets" 2003 3rd-6th Sep; Annual Conference Public Law and Modernising State; EGPA e IIAS; Oeiras INA; Speaker "New Information Technologies" 2003 26th-28th Jun; Internet - How to democratize their usage; Cmara Municipal; Abrantes; Speaker "Changing the State Machinery" 2003 27th-30th May; 32nd World-wide Congress of Human Resources and Training Management of Knowledge, Intelligence and People - the Challenge of the 21st Century; IFTDO / APG; Lisbon FIL; Speaker "New ways of Working and Management in the Information and Knowledge Society. 19

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Challenges on electronic Government "

2003 12th-14th Mar; 11th ERSI - Meeting of Managers of IS/IT in Public Administration The EGovernment Project. Organizational models and Human resources in the Electronic Public Administration; II; Vimeiro; Moderator of the Panel: The Vision of the Market to built the Electronic Public Administration 2002 29th-30th Nov; 1st. International Conference European Experience in e-Government Development; IPAEI; Sofia (Bulgaria); Speaker Critical Success Factors for e-Government A Practical Approach 2002 12th Nov; CITI Seminar - e-Government in Azores; CITI; Azores; Speaker "A perspective about e-Government" 2002 8th-10th Oct; VII International Congress about State and Public Administration Reform; CLAD; Lisbon; Speaker - "The Commandments of e-Government" 2002 2th7-28th Jun; e-Government - Electronic Public Administration. The vision for 2005;INA; Estoril; Speaker "Opportunities and constraints for e-Government in Portugal" 2002 17th Apr; IX Seminar of Public Administration - Managing the New Reality. 5th Week of the Public Administration; Minho University - CEAP; Braga; Speaker "New ways to provide public services" 2002 14th-15th Mar; 3rd INA Meeting The Reinvention of the Public Service - From Bureaucracy to Management; INA; Lisbon; Speaker "People and Technologies: The challenge of Electronic Public Administration" 2001 21st-23rd Nov; Administrative modernization in Schools: Creating the difference for the performance; PRODEP III; Oliveira de Azemis; Speaker "The new technologies in the State Reform and the role of active citizenship" 2001 19th-20th Nov; the dark side of governance. Citizenship, Public Administration and Society; INA; Lisbon; Speaker "New technologies for the active citizenship" 2001 6th Nov; Reciprocal Training Programme; INA; Oeiras; Speaker Trends in e-Government 2001 27th-29th Jun; XVI International Congress on the Training and Development of Senior Civil Servants; NSPA; Warsaw (Poland); Moderator and reporter of a Working group: E-Democracy, digital divide, privacy risks and benefits of the digital revolution as applied in institutions. 2001 18th-19th Jun; 2001 Forum Renewing Public Administration. Decentralization in the Public Administration; ISCSP; Lisbon; Speaker "Decentralization and Service to the Citizen" 2001 - May; 1st International Congress B2B2001; Speaker "Modernizing Public Administration Electronic Procurement and process automation" 2001 18th-19th Apr; E-Gov 2001Conference; IIR; Lisbon; Speaker "Electronic Public Administration. Cooperation for better serving the citizen" 2001 15th-17th Mar; 3rd Global Forum Fostering democracy and development through eGovernment; OECD; Naples (Italy); Speaker Service to tax payers on-line tax returns and payments 2000 29th Nov; Conference Accessibility to Websites in Public Administration Universal Web Access Design; /INA; Alfragide; Speaker "Accessibility for all in public information and citizenship" 2000 23rd-24th Nov; CSS Conference Information Management The Invisible Link; CSS; Scotch Wales (UK); Challenging electronic bureaucracy The Infocid Experience 2000 16th Nov; 10th Annual meeting of the Guide Share Europe (Portuguese Region); GSE; Lisbon; Speaker "Electronic Public Administration An opportunity for Portugal" 20

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2000 30th-31st Oct; II Seminar of the Administrative Modernization. The ways to the Quality in Schools; DREN; Maia; Speaker "The Information Technologies in the Administrative Modernization" 2000 19th-21st Sep; 34th ICA Conference Government Solutions for an Interconnected World; ICA; Ottawa (Canada); Speaker Manifesto against Electronic Bureaucracy 2000 15th-18th Ago; Tax into the 21st century; Oracle / Bull; Entabeni (South Africa); Speaker Technology and Taxation. The futur of the tax Office 2000 17th-19th May; 9th ERSI - Meeting of Managers of IS/IT in Public Administration Outsourcing in the Public Administration; II; Peniche; Speaker "Managing the uncertainty in an high risk area" 2000 30th-31st Mar; 2nd INA Meeting - Modern Public Administration From means to results; INA; Lisbon - Gulbenkian; Speaker "Manifest against the electronic bureaucracy: new technologies for the new State Reform"

From 1986 to 1999, Speaker or Moderator in more than 90 national and international conferences and meetings (Some titles not translated)
1999 25th-26th Jun; Encontro de Dirigentes da Slovenia; OECD - PUMA; Ljubljana (Slovenia); Speaker Information to the Citizen 1999 14th-18th Jun; Project Friendly Administration - Formulation of a comprehensive communications and promotion strategy for civil service; OECD - SIGMA; Warsaw (Poland); Formador do curso sobre Image in Public Sector e speaker numa Conferncia para altos dirigentes: The role of IT in the Administrative Modernization The Portuguese experience 1999 20th May; Informao do Sector Pblico: Um recurso Fundamental para a Europa; Midas net; Lisbon - INETI; Participante de Painel 1998 14th-15th Dec; Seminrio Luso-Galaico sobre Reforma e Modernizao da AP; IGAP; Oporto; Speaker O papel das Tecnologias de Informao na Modernizao Administrativa em Portugal 1998 26th-28th Nov; Estratgia Empresarial e Gesto de Sistemas de Informao; Nova Frum; Lisbon FEUNL ; Speaker As TI na Administrao Pblica portuguesa 1998 12-13th Nov; Siemens Frum - ISBACC; WG 5; Government of Viena (ustria) ; Speaker IT on TAX and Customs 1998 21st-22nd Oct; As Tecnologias de Informao na AP; Confer Frum; Lisbon; Speaker O contributo da Sociedade da Informao para a modernizao da AP 1998 14th Oct; 11th Annual Seminar - Quality Service Delivery The Millennium Challenge; Civil Service IT; Dublin (Irlanda); Speaker Modernizing the Public Administration - The Portuguese experience 1998 12th Oct; International Seminar An Overview of the Information Society; Misso para a Sociedade da Informao; Lisbon - CCB; Moderador 1998 4th-6th Oct; 3rd International Conference on Information and Communication Technologies in Public Administration; ICTPA 98; Sinaia (Romania); Speaker The Role of ICT on the Citizen 1998 24th-25th Sep; Electronic Government Services in Europe- 1 International Seminar; CESI - EIPA; Maastricht (Holanda); Speaker The Role of Pilot Projects in the Development of the Electronic Government Infocid Portugal 1998 11th Sep; Tutorial Information Security in Electronic Commerce; Misso para a Sociedade da Informao; Lisbon - Gulbenkian; Speaker Infocid Information for the citizen in Portugal 1998 15th-17th Jul; Marketing the concept of the public as a client of the administration in Romania; OECD - SIGMA; Bucharest (Romania); Formador de altos quadros romenos 1998 11th Jul; Seminrio As Novas Tecnologias como Factor de Formao e Integrao Social dos Deficientes Visuais; ACAPO; Linda-a-Pastora; Speaker Tecnologias para os cidados com necessidades especiais 1998 16th-18th Jun; Electronic Government: improving performance ; ICT; Haia (Holanda); Speaker Presentation on Infocid 1998 18th-20th May; Forum: Connective Intelligence Workshop about Public Debates on the Internet; BRACE; Amsterdam (Holland); Speaker Infocid: a Portuguese Public Network for Citizen 1998 9 May; VII Encontro Nacional da ANFUP: A ANFUP rumo ao Sculo XXI; ANFUP; Coimbra - University; Speaker Novas Tecnologias na Modernizao Administrativa 1998 18 Mar; Seminrio sobre A Modernizao Administrativa das Universidades; ANFUP; Coimbra - University; Speaker Simplificao de Procedimentos 1998 17-20 Mar; European Business Information Conference; EBIC 98; Lisbon; Speaker Towards an Information Society and Open Government
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1997 17 Dec; Colquio Aplicaes de Cartes e Meios de Identificao Electrnicos; Ordem dos Engenheiros; Lisbon; Participante de Painel CV/LV Apr 2012 21

1997 27 Nov; Seminrio A Internet e as Intranets; DAMAG; Lisbon Academia da Marinha; Speaker A Internet e a Sociedade da Informao 1997 21st Nov; 1s Jornadas da Modernizao Administrativa; SMA; Lisbon - FIL; General Raporteur 1997 27th-30th Sep; 31 ICA Conference - Integrated Service Delivery Changing the role of government; ICA; Sidney (Austrlia); Coordenador de Grupo de Trabalho 1997 13th-15th Oct; Public Service in Europe Cycle de 3 Sminaires; CESI; Brussels (Belgium); Speaker Innovative administrative reform and focus on the needs of the citizens: ways to achieve an improved quality of service. 1997 8th-9th Oct; 3rd Annual International Summit on Service to the Citizen; organized by Government Technology and the Institute for Government InnovationI; Denver Colorado (USA); Speaker on the Panel Best Practices in the World Portugal and Ireland 1997 6th Oct; Government on-line and democracy:Lessons, issues and future prospects A white paper of contributed chapters from around the world; G7; Denver Colorado (USA); Speaker INFOCID A single window for citizenship in Portugal 1997 18th-20th Sep; Information and Communication Technologies in Public Administration; EU CEEC Inform. Society; Prague (Rep. Checa); Speaker Open Government with a Single Window in Portugal 1997 7th Jul; Modernizao de um Servio Pblico no contexto actual; IDICT; Lisbon; Speaker Informao e Tecnologia 1997 7th-9th May; 6th ERSI - Encontro de Responsveis de Sistemas de Informao e Informtica O Estado Aberto na Sociedade da Informao; II; Sesimbra; Speaker Acesso Digital Informao Pblica 1997 23rd Apr; Frum Aprender e ensinar com a Internet; vora.net; vora; Speaker INFOCID Informao ao Cidado 1997 9th-11th Apr; 2 Exposio Internacional de Tecnologias de Informao para a rea Empresarial; CyberExpo 97; Lisbon - FIL; Speaker O papel das Tecnologias de Informao na Modernizao da Administrao Pblica 1997 9th Apr; Administrao Pblica As TIs e a Reinveno da AP; Factor Equilbrio; Lisbon; Speaker O papel das Tecnologias de Informao na Modernizao da Administrao Pblica 1997 18th Mar; Internet97; Centro Atlntico; Lisbon; Speaker A Sociedade da Informao e a Internet 1997 27th Feb; Strategic Requirements Board Government on line Local and Regional Aspects (Digital Cities and Regions); EC; Brussels (Belgian); Invited expert 1997 21st-23rd Jan; X Jornadas de Gesto e Administrao Pblica Administrar Portugal; ISCSP; Lisbon - ISCSP; Speaker As TI na Modernizao Administrativa 1996 26th-27th Nov; II Seminrio s/ TI para o Planeamento e Gesto Municipal URBITEC 96; Speaker INFOCID Uma Infraestrutura Multimdia ao Servio do Cidado 1996 27th-28th Jun; Access to Public Information: A key To commercial growth and Electronic Democracy; CE; Stockholm (Sweden); Speaker Infocid Information for the citizen An open window to the entire Portuguese Public Administration 1996 26th Jun; Seminrio A Administrao Pblica, as redes e as fontes de informao; INA; Lisbon - Gulbenkian; Speaker Redes Nacionais e Internacionais 1996 19th-21st Jun; Interministerial Conference on Administrative Reform; OECD - SIGMA; Ljubljana (Slovenia); Speaker The Portuguese experience on Administrative Modernization 1996 9th-12th Jun; Public Service in Europe Seminar; CESI; Brussels (Belgina); Speaker Infocid Information for the Citizen. An open window to entire Portuguese Public Administration 1996 16th-17th May; Spring 96 COMCOM; CCTA; Rosebery Court Norwich (England); Speaker The International Dimension 1996 6th May; Sesso Governamental; SMA; Lisbon Me de gua; Apresentao do INFOCID (Sistema Interdepartamental de Informao ao Cidado). 1996 18th-19th Mar; INTERNET96 - 2 Congresso Internacional de Produtos e Servios Internet; Centro Atlntico; Lisbon; Moderador 1995 22nd-27th Oct; 29th ICA Conference Getting the most from IT; ICA; La Valleta (Malta); Speaker How to achieve real benefits from IT 1995 20th Oct; Euromtodo O novo quadro metodolgico para a aquisio de bens e servios de SI/TI; INA; ; Participante de Painel 1995 17th Oct; Workshop on Information and Citizen EU DGXIII-E-2; Luxemburgo 1995 26th-30th Jun; ABC95 - 3rd International Summer School on advanced Broadband Communicarions; RACE Projects Brain and Iber; Aveiro Madrid Npoles; Videoconferncia - Speaker Telecoms for better public Administration 1995 26th-28th Jun; 2nd Encontro de Ministros das APs dos 5 + 1; PCM; Lisbon; Participante em equipas de trabalho 1995 Jun; Public Administration Reform Programme PHARE/EU; CESI; Tallinn (Estnia); Assistncia Tcnica e Conferncia para dirigentes 1995 30th-31st May; Seminrio Modernizao, Qualidade e Renovao dos Servios Pblicos; SMA; Lisbon - FIL; Speaker Comunidades Virtuais: INFOCID e o SIAE 1995 03rd-07th May; Frum P.A.95 6 Mostra Convegno dei Servizi ai Cittadini ed alle Imprese; PCM (Italy); Roma (Italy); Speaker Administrative Modernization in Portugal 1995 30-31 Mar; Recent Public Management Developments in the Member Countries of the OECD; OECD - PUMA; Paris; Speaker
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Public Management Reform Strategies in Portugal: A case study 1995 27-28 Jan; International Symposium Public Administration Reform in a Market Economy; OECD SIGMA Ministry of State Reform; Riga (Letnia); Speaker Portuguese initiatives: Administration / Enterprises Commission, INFOCID Project, Debureaucratisation day 1995 23 Jan; The Meeting on Public Management Developments in OECD Member Countries; OECD; Ankara (Turkey); Speaker The Portuguese Experience on Administration Modernization 1994 28-29 Nov; Feira Portugal Telecom Seminrios; Portugal Telecom; Lisbon; Apresentou o Painel: As Telecomunicaes na AP 1994 27-28 Oct; Jornadas Qualidade Global; CNHQ; Santarm; Speaker Modernizao Administrativa 1994 15-16 Jun; 2 Seminrio sobre as Novas Tecnologias na Modernizao Administrativa; SMA; Lisbon - FIL; Speaker INFOCID Sistema Interdepartamental de Informao ao Cidado 1994 30 May; Seminrio para Chefias Administrativas: O Papel das Chefias Administrativas na Modernizao da Administrao; CEFAPA; Graciosa; Speaker - Qualidade em Servios Pblicos Compromisso com o Cidado 1994 24-25 May; Multimedia94; 3iC Consultores; Lisbon; Participante no Painel 1994 4 Mar; Electronic Service Delivery: Themes and Issues in the Public Sector A Frum Discussion; PICT; Londres (Inglaterra); Perito convidado 1993 14-15 Dec; 2 Congresso de Modernizao Administrativa: Qualidade nos Servios Pblicos Compromisso com o Cidado; SMA; Lisbon - CGD; Participante em equipas de trabalho 1993 22-26 Nov; Frum Multimdia; Frum Telecom; Lisbon; Apresentou o Painel: Aplicaes Multimdia nos Servios 1993 8-10 Nov; II Jornadas de Informao para a Juventude; Instituto da Juventude; Lisbon Universidade Catlica; Speaker A Informao Multimdia disposio do Cidado 1993 25-29 Oct; 27th ICA Conference IT in Public Administration Competing for quality; ICA; Versailles (Frana), Participante no Painel Business Advantage through Emerging Technologies Getting Value for Money 1993 30 Sep; INFOCID - UK Government Video; Best Practices seleccionadas pelo CCTA; 1993 19th-23rd Apr; I Convegni di Quaternaria93 4 Frum per la P.A.; PCM (Italy); Roma (Italy); Speaker Administrative Modernization in Portugal 1992 25th-30th Oct; 26th ICA Conference IT Coordination and cooperation; ICA; Jerusalem (Israel); Presidente do Comit de Programa 1992 5th Jun; Workshop Os Impactes das Tecnologias de Informao na AP; II; Alfragide; Apresentou o Painel: Administrao Pblica caminhos metodolgicos possveis 1992 27th May; Workshop Exchanging Information with the Public; CDW; Londres (Inglaterra); Speaker Infocid Experience of na Interdepartamental and Citizen Oriented Information System in Portugal 1992 2nd-3rd Apr; Encontro Nacional sobre Gesto da Informao INFORWARE: A aposta dos anos 90; INCITE; Vimeiro; Apresentou as concluses 1991 22nd-24th Nov; 2 Congresso de Informtica nas Autarquias; CMC; Cascais; Speaker Bases de Dados de interesse comum na AP 1991 28th -1st Nov; 25 ICA Conference Anniversary Conference. The economics of IT in Government are the benefits real?; ICA; Atlanta (USA); Presidente do Comit de Programa 1991 9th-10th Jul; As novas Tecnologias da Modernizao Administrativa; SMA/CEGER/II; Lisbon - FIL; Speaker As Fontes de Informao Nacionais e Comunitrias 1991 20th Jun; Apresentao Pblica do INFOCID; PCM; Lisbon Palcio Foz; Apresentao aos membros do Governo 1991 23rd-24th May; II Seminrio da CPRM Marconi sobre servios de valor acrescentado Reforar a Competitividade das Empresas; CPRM - Marconi; Estoril; Apresentou o Painel: Servios Interactivos Profissionais 1991 22nd-23rd May; Colquio Informtica e Tribunais; GDISJ.; Lisbon - Gulbenkian; Speaker Bases de Dados no Instituto de Informtica. Um Infocentro ao servio da AP 1991 09th Jan; Seminrio Videotex; RIMA/NIXDORF; Lisbon; Apresentou o Painel: Utilizadores SOFTNET 1990 Dec; 1st Congresso de Informtica nas Autarquias; CMC; Cascais; Speaker: Modernizao Administrativa em Portugal 1990 30th Oct-02nd Nov; 24 ICA Conference Management of the IT function A question of quality; ICA; Interlaken (Sua); Membro do Comit de Programa 1990 18th-19th Oct; EURIM Conferncia Europeia sobre gesto da informao; ASLIB/INCITE; Lisbon; Speaker Videotex in the Portuguese information market 1990 24th May; Conferncia sobre Informtica Jurdica (Prof. Jon Bing); II; Lisbon; Speaker O papel do Instituto de Informtica no Mercado da Informao O Projecto INFOJUR 1990 17th May; Videotex Day; Telepac; Lisbon; Frum Picoas; Participou no Painel 1989 17th-20th Oct; 23rd ICA Conference Renewal and modernisation of public administration; ICA; Oslo (Noruega); Membro do
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Comit de Programa e Speaker Information Technology and trends of Administrative Modernization in Portugal 1988 21st-25th Nov; CIBI 88 I Convencion Iberoamericana de Informticos; Fundao CITEMA; Madrid (Espanha); Speaker As Tecnologias da Informao face a Modernizao Administrativa em Portugal 1988 27th-30th Nov; Reunin de Expertos sobre Polticas de Informtica; CREI; Mrcia (Spain); Speaker As Tecnologias da Informao face a Modernizao Administrativa em Portugal 1988 21st-22nd Nov; 1st Encontro dos Servios de Formao da Administrao Pblica; DGAP SEO - MF; Vimeiro; Speaker A formao nas novas Tecnologias da Informao 1988 2nd Nov; Information Management: Que caminhos para os servios de documentao e informao em Portugal?; BN/British Council; Lisbon; Speaker Das Tecnologias de Informao Gesto da Informao. Uma nova perspectiva para os vrios profissionais da informao 1988 27th-30th Oct; 22 Organizao
nd

ICA Conference Office information systems today reality and expectations; ICA; Estoril ; Membro da

1988 21st-23rd Mar; II Encuentro Hispano-Luso de Informacion Cientfica y Tecnica; Fundacion Salamanca - CREI; Salamanca (Espanha); Speaker Base de Dados de Informao Jurdica no mbito da Modernizao Administrativa em Portugal 1988 10th-11th Mar; Pblicos e Servios Pblicos - Uma nova relao; SMA; Lisbon; Raporteur de Grupo de Trabalho 1988 29th Feb-02nd Mar; Informtica e Gesto; Unisys; Saint-Paul de Vince (France); Speaker Implementao de um Banco de dados de informaes jurdicas como instrumento de Modernizao administrativa, no mbito do papel actual de promoo tecnolgica e de Infocentro, que compete ao II. 1986 24th-28th Nov; 1st Reunio TISA Tecnologias da informao e Sistemas Administrativos; LNEC; Lisbon; Speaker Os problemas de comunicao e de poder na informatizao e na mudana organizacional

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10. RELEVANT CONFERENCES AND TRAINING PARTICIPATION To be updated since 2007 2007 21 Nov, Conference APDSI Ethics in the Information Society; Lisbon; 2007 15 Nov; Gartner Briefing Business Process Management as a Discipline and the role of BPM Technologies; Lisbon; 2007 -12-14 Nov, Annual Conference of itSMF of United Kingdom (R)evolution, Brighton UK; 2007 29-30 Oct, Lisbon Research and Policy Workshops on Science, Technology and Social Change integrated in the EU Portuguese Presidency 2007 Technologies, contents and services for social inclusion: Facing the digital divide and the emergence of ambient assisted living, Lisbon; 2007 19th-21st Sept; 4th Ministerial eGovernment Conference Reaping the Benefits of eGovernment; EU; Lisbon; 2007 17th Sept; Debate sobre Inovao, Aprendizagem e Desenvolvimento; INA; Oeiras; 2007 9th July; Conference Innovate in Portugal: Reflections about policies and their implementation; Forum IED Policies for innovation; Instituto de Estudos para o Desenvolvimento; Lisbon 2007 27-28th June; IDC eGovernment & eHealth; CCB; Lisbon 2007 30th May; IDC Outsourcing & BPO; CCB, Lisbon 2007 23rd May; Anual Conference 2007 itSMF; People in the center of best practices, Lisbon 2007 14-15th May; CONFTECH 2007; FCT-CIDI ; Lisbon 2007 10th May; Round Table organized by the French Embassy and EUROGROUP about Transformations of the Public Sector, the Portuguese reality and the French experience; Lisbon; 2007 29th Mar; IBM SOA Architect Summit 2007; Lisbon; 2007 15th Mar; Sun Microsystems 2007 Services Event; Lisbon; 2007 16th Feb; Conference of Prof Manuel Castells - "The Social State"; Fundao Gulbenkian; Lisbon; 2007 11th Jan; Round Table - Customer Relationship Management and the Customer Experience; Gartner; Lisbon; 2006 29th Nov; Meeting of Free Software in the Public Administration; Torre do Tombo; Lisbon; 2006 17th-1th Oct; Course NORTON 2006 of Professor Davis F. Norton Balanced Scorecard - Driving Alignment; IIR, Lisbon; 2006 05th Sep; Gartner briefing Business Process Management: Whats Really New? ; Lisbon; 2006 20th Jun; Gartner briefing Enterprise Architecture: Lets Get Real; Lisbon; 2006 18th May; Gartner briefing Guided architecture the Services (SOA): Instructions of as to use; Lisbon; 2006 05th May; Gartner briefing Architecting and Organizing for Effective Information 25

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Security; Lisbon; 2005 19th-23rd Dec; Seminar for Top Managers; INA; Oeiras 40 Hours; 2005 29th Sep; eGovernment Digital evolution of the central and local Public Administration; IDC; Lisbon; 2005 05th-06th Mar; The Network Society and the Knowledge Economy: Portugal in the global context; Presidency of Portuguese Republic; Lisbon; 2004 10th Dec.; Enterprise Architecture; Dirio Econmico e LINK; Lisbon; 2004 16th-17th Nov; Heidelberg Meeting; SAP e Hewlett-Packard; Heidelberg (Germany); 2004 19th-21st Oct; 38th ICA Conference e-Gov FAQs: Searching for the right answer; ICA; Limassol (Cyprus); 2004 13th-15th May; Seminar Performance Evaluation; Hay Group; II, Alfragide; 2004 03rd-05th Mar; 12 ERSI - Meeting of Managers of IS/IT in Public Administration The New phase of the e-Government; II; Peniche; 2003 10th Nov; Gartner briefing The IT Measurement Imperative Managing Cost in Difficult Times; Lisbon; 2003 30th-31st Oct; 2003 Forum Competitiveness, innovation and qualification: Strategies, politics and challenges; AIP; Lisbon; 2003 16th-18th Sep; 37th ICA Conference Real-Time Government: Collaboration at the next level; ICA; Tallinn (Estnia); 2003 18th Jun; Gartner briefing Business Value and IS Performance: In search of the Holy Grail; Lisbon; 2003 30th Apr; Gartner briefing Business Value of IT Requires Aligned Business and IT: Which comes second? Lisbon; 2003 13th Feb; Gartner briefing Web Services: Business Drivers and Management; Lisbon; 2002 14th Mar; Gartner briefing Government Service delivery and CRM: Does E Equal Better? Lisbon; 2002 28th Jan-01st Mar; Pedagogical Training for Professors; INA; Oeiras; 2001 07th Nov; E-Government Seminar; SAP; Lisbon; 2001 19th Jun; Conference "e-Learning in the Public Administration"; INA; Oeiras; 2001 08th Jun; Seminar "Public Institutes and Organic Structuring"; INA; Lisbon; 2001 28th-30th Mar; 10th ERSI - Meeting of Managers of IS/IT in Public Administration Electronic Services in the Public Administration; II; Aveiro; 2000 20th Nov; Seminar Better Regulation. Better Administration; MREAP / INA / British Embassy; Lisbon; 2000 Oct. "Course about Enterprise Architecture ", Professor Amndio Vaz Velho; Lisbon; 2000 18th Nov; Meetings Join up 2000; Sterling Software; Lisbon; 2000 12th-13th Jul; Seminar "Impacts of Globalization on Taxes"; AGT; Lisbon; 26

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2000 07th Jun; Arthur Andersen Seminar Customer Relationship Management; Arthur Andersen; Lisbon; 2000 10th-12th May; 1st Conference of Quality on EU; Portugal 2000; Lisbon; 2000 10th-11th Apr; e-Europe a Web of Knowledge; Portugal 2000; Lisbon; 2000 27th-28th Mar; E-biz 2000 Iberian IDC Forum; IDC; Lisbon; 2000 24th-26th Mar; 8th ERSI - Meeting of Managers of IS/IT in Public Administration Year 2000 - The day after; II; Luso; 2000 02nd Mar; Oracle Solutions for the Public Administration; Oracle; Lisbon; 2000 27th-29th Jan; Eurofedop Conference Civil Service; Eurofedop - STE; Lisbon ; 2000 27th-29th Jan; The Public Service in Europe and the rest of the World. Where are we going?; STE; Lisbon.

From 1973 to 1999, participation in more than 100 courses, conferences and meetings (Some titles not translated)
1999 20th-23rd Sep; Conferncia Tcnica do CIAT; CIAT; Oporto; 1999 26th Feb; Seminrio Nacional - Dar voz Sociedade da Informao As Tecnologias da Linguagem no 5 Programa-Quadro; Agncia de Inovao; Lisbon - Picoas; 1998 26th Nov; Customer Relationship Management. A Arte de bem fidelizar; C focus; Lisbon - CCB; 1998 12th-13th Nov; Siemens Forum ISBACC Vienna 98; WG 5; Viena (ustria); 1998 01st-02nd Oct; Conferncia Servio Pblico, Gesto Privada e Regulao; INA; CCB; Lisbon; 1998 15th Sep; European Commission Conference Information Society Day Europe 99; ISPO; Lisbon - EXPO; 1998 13th Jul; Dia do Cidado Informado; PCM; EXPO; Assinatura do Protocolo com a SIBS; Lisbon; 1998 30th Mar; Workshop internacional: Internet: Regular o qu? Como? Para qu? ; Fundao Friedrich Ebert; Lisbon; 1998 11th-13th Mar; 7th ERSI - Encontro de Responsveis de Sistemas de Informao e Informtica A Administrao Pblica para o sculo XXI A Gesto das Pessoas, dos Sistemas e das Tecnologias da Informao num ambiente em ( R ) Evoluo; II; vora; 1997 26th Nov; Ano 2000 A Realidade Portuguesa; Misso para a Sociedade da Informao; CCB; Lisbon; 1997 19th-2nd Jun; Internet World Portugal; Portugal Internet/ World97; Lisbon; 1997 16th Apr; O Livro Verde para a Sociedade da Informao em Debate; INA; Lisbon; 1996 31st Oct; Telecomunicaes para o Sculo XXI; MOSAICC; vora; 1996 11th Apr; Tecnologias de Informao na AP; Factor Equilbrio; FIL; Lisbon; 1996 25th-26th Mar; Internet: A Administrao Pblica e o Ciberespao; INA; Oeiras; 1996 20th-22nd Mar; 5th ERSI - Encontro de Responsveis de Sistemas de Informao e Informtica O Papel da AP na Construo da Sociedade da Informao; II; Tomar; 1996 11th Mar; Green Paper on Access to and exploitation of public sector information in the information society; EC; Luxemburg; 1996 - Feb; Organizou visita a Portugal de altos funcionrios hngaros sobre Modernizao Administrativa; OECD - SIGMA; Lisbon; 1995 22nd-26th Nov; Frum Multimdia; Lisbon; 1995 17th Oct; Workshop on Information and Citizen; EC; Luxemburg; 1995 11th-12th Jul; Frum 2000 Workshop sobre Estratgia e Planeamento na Gesto e Administrao Pblica; ISCSP; Lisbon; 1995 16th-17th Mar; 4 ERSI - Encontro de Responsveis de Sistemas de Informao e Informtica TIS Solues de Sucesso para a AP; II; Costa da Caparica; 1995 24th-25th Feb; Encontro sobre Renovar a Administrao: Um desafio, uma aposta; PCM - SEMA; Sesimbra; 1994 28th-29th Nov; Seminrios TELECOM; Lisbon; 1994 24th-25th Nov; II Congresso Ibrico O EDI nos Anos 90; EDI; Lisbon; 1994 27th Oct; Humanizao e Qualidade; Ministrio da Sade; Lisbon; 1994 17th-21st Oct; 28th ICA Conference - Redefining and redesigning the business of Government; ICA; Viena (ustria);

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1994 29th Mar; Portugal na Internet; Agncia de Inovao; LNEC/FCCN/PUUG/SAI; Lisbon; 1994 09th-10th Mar; ENS Conference; CCE; Brussels (Belgium); 1994 17th-18th Feb; Workshop Os problemas da Gesto Pblica na Nova Europa; STE; Lisbon; 1994 09th-11th Feb; 3rd ERSI - Encontro de Responsveis de Sistemas de Informao e Informtica Valor acrescentado mediante as TI na Administrao Pblica: Por qu e Como? ; II; Sesimbra; 1994 26th-28th Jan; 5th Congresso Nacional de Bibliotecrios, Arqivistas e Documentalistas; BAD; Lisbon; 1994 20th Jan; Information Super Highways; Oracle; London (England); 1993 12th Nov; Impactes das TIs na Administrao Pblica; II; Alfragide; 1993 08th-10th Nov; 2nd Jornadas de Informao para a Juventude; Instituto Portugus da Juventude; Lisbon; 1993 16th Jun; Deontologia e tica do Servio Pblico; SMA; Lisbon; 1993 01st-03rd Apr; Multimdia93; Multimdia; Oporto; 1993 Feb; ENS-European Nervous System; CCE/Marconi; Lisbon; 1992 18th Dec; A Anlise de Valor dos Produtos e Servios de Informao e de Documentao; INCITE; Lisbon; 1992 03rd-04th Dec; 2 ERSI - Encontro de Responsveis de Sistemas de Informao e Informtica - A Adopo da Informtica como um suporte Eficcia da Administrao Pblica; II; Sesimbra; 1992 25th-26th Nov; Os servios avanados de Telecomunicaes e o Desenvolvimento Econmico; OECD/ICP; Lisbon; 1992 26th Jun; Seminrio: A Modernizao Administrativa em Frana; SMA/OECD; Lisbon; 1992 02nd-03rd Jun; Encontro Nacional das Equipas dos Planos Sectoriais de Modernizao; SMA; Lisbon GEP (Min. Justia); 1992 13th-14th May; Modernizao do Estado Instituies Pblicas Que modelos de Gesto? ; CEGE; Lisbon; 1992 22nd Apr; O Projecto de Servio da Administrao Pblica Central e Local; Homens & Sistemas; Lisbon; 1991 27th Sep; Raiar Rede de Acesso Informao de mbito Rodovirio; GEP MOPTC; Lisbon; 1991 07th-08th May; 2nd Congresso Nacional da Segurana Social Desafios Nacionais Cooperao Internacional; DGSS; Lisbon; 1991 14th Mar; Seminrio Apresentar com Sucesso; Prolgica; Lisbon; 6 Hours; 1991 06th-07th Mar; Encontro (IN)Formao Profissional Situao Actual e Perspectivas; I.E.F.P.; Lisbon; 12 Hours; 1990 26th-27th Nov; I Congresso Nacional da Modernizao Administrativa; SMA; Lisbon Palcio Foz; 1990 21st Jun; Concepo de Bases de Dados (Para Dirigentes); II; Alfragide; 6 Hours; 1990 07th-08th Jun; Seminrio da CPRM Marconi sobre servios de Telecomunicaes de Valor Acrescentado; Marconi; Guincho; 12 Hours; 1990 23 Apr; Reunio de peritos organizada pela JNICT sobre O Desenvolvimento do Mercado Portugus de Servios de Informao; JNICT; Lisbon; 1990 19th-20th Apr; I Seminrio O Videotex e o Desenvolvimento da Agricultura; MAPA - Projecto AGRI; Elvas; 12 Hours; 1990 18th Apr; Conferncia sobre Informao e Desenvolvimento Econmico; ISEG - CEGE; Lisbon; 7 Hours; 1990 Apr; Visita ao Sistema Israelita de Informao Parlamentar; Jerusalm (Israel); 1990 28th Apr -3 Mar; 3 Congresso Nacional de Bibliotecrios, Arqivistas e Documentalistas; BAD; Lisbon Universidade de Lisbon; 24 Hours; 1990 09th-10h Mar; Seminrio Residencial para Dirigentes Ingls para Reunies e Negociaes; INA; Sintra; 12 Hours; 1990 Mar; Sistemas Abertos (distribudos) o Futuro! Ferreira & Bento; Lisbon; 1990 21st-22nd Jan; Encontro dos Servios de Formao da AP; DGAP - MF; Lisbon; 12 Hours; 1990 19th Jan; Jornada Nacional Formadores da AP; DGAP - MF; Lisbon GEP (MJ); 6 Hours; 1989 26th-27th Nov; Workshop sobre Mercado Portugus de Informao; Programa IMPACT I e II CEE/Challenge; 12 Hours; 1989 05th-06th Jun; Seminrio sobre Fontes de Informao Comunitrias; CCE/INCITE; Lisbon; 12 Hours; 1989 13th Apr; Seminrio para Dirigentes O Estado da Arte e as Tendncias das TIs para os anos 90; ICL/II; Sintra; 6 Hours; 1989 Apr; Visita ao Sistema Noruegus SIST de Informtica Jurdica e ao Institutt for Rettsinformatikk da Universidade de Oslo; 1989 02nd-03rd Feb; 1st Workshop sobre Videotex; Transdata/IAPMEI; Sintra; 15 Hours; 1989 30th-02nd Feb; Workshop UNIDAS 1100; II/Unisys; Alfragide; 30 Hours; 1989 10th-12th Jan; Information Technology for Professional Managers Seminar; ICL; Ascot (England) 1989 Jan; Visita Fabrica e ao Centro de Investigao da ICL; Manchester (England);

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1989 - Tendncias das TIs numa Administrao Pblica para o futuro; ICL; Estoril; 1988 21st-22nd Nov; I Encontro Nacional de Servios de Formao da Administrao Pblica; DGAP; Lisbon; 1988 Nov; Visita ao Sistema Espanhol IBERLEX de Informao Jurdica; Madrid (Spain); 1988 02nd-04th Mar; Fourth Generation Languages The Information Advantage; Unisys; Saint Paul de Vince (France); 1988 14th-15th Jan; INFORDOC Informao, Informtica, Documentao; INCITE; Vimeiro; 1987 02nd-03rd Nov; III Encontro Nacional de Sociologia Industrial, das Organizaes e do Trabalho; APSIOT; Lisbon; 1987 29th-30th Oct; Gesto e Organizao das Tecnologias da Informao na Belgium e Inglaterra; OECD; Lisbon; 1986 Automatic Library Systems; Unisys; Saint Paul de Vince (France); 1986 23rd May; Informao Especializada para o Desenvolvimento Seminrio Internacional; IPSD; Lisbon; 1985 May; II Encontro de Tcnicas de Organizao e Recursos Humanos; SEAP; Lisbon; 1985 29th Apr-07th May; Anlise Estruturada de Sistemas (Concepo Geral e Detalhada) - YOURDON; II; Alfragide; 60 Hours; 1985 Planeamento da Informtica na Administrao Pblica; DGRF; Lisbon; 1984 May; I Encontro de Tcnicas de Organizao e Recursos Humanos; SEAP; Vimeiro; 1984 19th-30th Mar; Organizao e Mtodos; INA; Oeiras; 60 Hours; 1984 - Gesto e Planeamento de Projectos Informticos - COCOMO; II; Alfragide; 30 Hours; 1983 - Anlise Funcional TSI - Estagirios ; II; Alfragide; 60 Hours; 1983 - Lgica da Programao TSI - Estagirios; II ; Alfragide; 30 Hours; 1983 Tcnicas de Tratamento Automtico de Informao TSI - Estagirios; II ; Alfragide; 30 Hours; 1983 - Sistemas de Explorao TSI - Estagirios; II ; Alfragide; 30 Hours; 1983 - Conceitos sobre Organizao de Informao TSI - Estagirios; II ; Alfragide; 60 Hours; 1983 - Introduo Informtica TSI - Estagirios; II ; Alfragide; 60 Hours; 1982 II Encontro de Tcnicos de Organizao; DGOA; Lisbon; 1982 Introduo aos Computadores; II; Alfragide; 1981 09th-11th Dec; II Jornadas de Informao para o Desenvolvimento; GTPDIES; Lisbon; 1981 09th-20th Mar; Formao para Tcnicos de Informtica com experincia nas reas de desenvolvimento de projectos; II; Alfragide; 30 Hours; 1979 17th-21st Dec; Trabalho de Equipa e Conduo de Reunies; II; Alfragide; 30 Hours; 1978 Planeamento da Informtica na Administrao Pblica; DGRF; Lisbon; 1978 Introduo Anlise Funcional; II; Alfragide; 1975 Autogesto e Servios de Pessoal; APDCP; Lisbon; 1975 Gesto de Pessoal na Funo Pblica Francesa; Embaixada de Frana/SEAP; Lisbon; 1974 Anlise e Qualificao de Funes; SCP; Lisbon; 1974 Autogesto e Servios de Pessoal Experincia Jugoslvia; APDCP; Lisbon; 1974 Tcnicas de Criatividade e Inovao; CEGOC; Lisbon; 1974 Aperfeioamento de Dirigentes; OECD/SAP; Lisbon; 1974 Novas Tcnicas de Qualificao de Funes; INII; Lisbon; 1974 Tcnicas de Planeamento; SAP; Lisbon; 1974 Mudana Organizacional; OECD/SAP; Lisbon; 1974 Organizao e Direco; INII; Lisbon; 1973 Novas Tcnicas de Qualificao de Funes; INII; Lisbon.

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