Reating Rganizational Xcellence: World Class Competitiveness

World Class Competitiveness
CREATING ORGANIZATIONAL EXCELLENCE

KARACHI: APRIL 23-25, 2012 LAHORE: MAY 28-30, 2012 Excellence is not an accomplishment. It is a spirit, a never ending process. Tom Peters and Robert Waterman defines organizational excellence as continuous innovation in companies. They found that excellent companies were brilliant on the basics and managed to keep things simple in a complex world. In this highly interactive three half day course, participants will learn practical tools and techniques to bring about the needed changes in their organizational culture to create sustainable organizational excellence. This course is recommended for senior managers in organizations, particularly those who are or would become decision makers, role models and catalysts to bring about culture change in their organizations. Course Fee: Non-Members Rs.15,000; Members Rs.14,000; Contributory Members Rs.13,000
ENTERPRISE RISK MANAGEMENT

KARACHI: MAY 14-17, 2012 The creation of an enterprise risk management (ERM) framework is a fundamental governance responsibility. ERM offers a framework for effectively managing uncertainty, responding to risk and harnessing opportunities as they arise. This training program demystifies the key elements of ERM. It leads participants through the process of identifying and dealing with risks, and developing a unified approach to risk management. This program provides participants with detailed understanding of risk management standards, and how to apply the required tools and techniques to improve organizations risk management process. Course Fee: Non-Members Rs.16,000; Members Rs.15,000; Contributory Members Rs.14,000
HOW TO IMPLEMENT AN ERP SYSTEM

KARACHI: APRIL 02-05, 2012 In this workshop, participants will be introduced to the concept of an Enterprise Resource Planning (ERP) System and how it evolved from the material replenishment systems. The workshop is designed to provide concepts concerning the integrating nature of ERP. It will challenge the participants to focus on their own organization as an integrated whole and to assess how an ERP system can aid to link an organization together for optimal results. Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,000
World Class Competitiveness
STRATEGIC MANAGEMENT
BHURBAN: APRIL 23-25, 2012 In todays global and indigenous environment which is dominated by fast paced change, an international financial contagion, an emergent recession, spiraling cost of inputs, food inflation, growing unemployment, nascent protectionism and serious terrorism and law and order issues the challenge facing all strategists is to correctly envision the future and develop competitive but flexible strategies. This program will provide strategy makers a forum to intensively discuss and understand key strategic issues and an opportunity to develop insights into how to develop effective market oriented strategies which will provide their organizations a competitive advantage and edge. Course Fee: Non-Members Rs.30,500; Members Rs.27,500; Contributory Members Rs.25,500
WORKSHOP ON DEVELOPING CORPORATE IMAGE

KARACHI: FEBRUARY 13-15, 2012 Organizations which have been in business for a reasonable length of time develop a corporate profile or image. What are the key dimensions of a corporate image? What types of corporate image exist, how can we measure our corporate image, most importantly, how can we manage and improve our corporate image? These questions will be the subject of this workshop. Course Fee: Non-Members Rs.9,000; Members Rs.8,000; Contributory Members Rs.7,000
Anybody can become angry, that is easy; but to be angry with the right person, and to the right degree, and at the right time, and for the right purpose, and in the right way, that is not within everybody's power, that is not easy.
Aristotle
Communication
ASSERTIVENESS SKILLS
KARACHI: APRIL 03-05, 2012 LAHORE: JUNE12-14, 2012 Assertiveness is highly correlated with effective and persuasive communication; one which produces results. It is for this reason that today assertiveness is considered to be a key management skill. Assertive managers produce results and create success for themselves and their organization and command respect and appreciation from their colleagues and peers at work. Being assertive means when you learn to say NO without being aggressive or meek, it means feeling successful and not feeling guilty about it. It is the ability to formulate and communicate one's own thoughts, opinions and wishes in a clear, direct and non-aggressive way. Assertiveness is a skill which allows you to stand up for your rights in an appropriate manner, express your feelings, reach out to others and build equal relationships. Being assertive is the fundamental right of human beings so why not start practicing it now. Course Fee: Non-Members Rs.9,000; Members Rs.8,500; Contributory Members Rs.8,000
BASICS OF BUSINESS ENGLISH

KARACHI: MARCH 19-23, 2011 LAHORE: MAY 14-18, 2012 In spoken or written communication a working knowledge of the basic rules of the language provides clarity and effectiveness. Basic grammatical, punctuation and spelling mistakes are very common in business communication but a little guidance can do wonders. This five-day workshop is designed to provide an intensive guideline and practice in the use of proper English and is suitable for all executives and managers who need to improve their basic English skills. Course Fee: Non-Members Rs.10,000; Members Rs. 9,000; Contributory Members Rs. 8,500
CONFLICT MANAGEMENT
LAHORE: MARCH 20-22, 2012 KARACHI: JULY 10-12, 2012 Conflict is a disagreement among two or more individuals or groups. The modern view regarding conflict is that it is inevitable and when it is channelized properly, it can actually be used for enhancing performance. The hallmark of a progressive organization is the way it uses the free flow of information to achieve its goals; this free flow often results in conflict and becomes detrimental to the organization. The program aims at recognizing effects of dysfunctional and suppressed conflict, and at exploring how conflict can be handled cordially and constructively in the organization, so that organizational interests are held paramount. Course Fee: Non-Members Rs. 8,500; Members Rs. 8,000; Contributory Members Rs. 7,500 3
Communication
EFFECTIVE COMMUNICATION SKILLS

KARACHI: APRIL 30 MAY 04, 2012 LAHORE: JUNE 11-15, 2012 Communication is a manager's most important activity and he spends 90% of his time on it. Yet it is amazing how ineffective many managers are at the process. With effective communication, managers can make people, departments and organizations work more efficiently. This course is designed to teach managers effective skills in communication and to improve their communication styles. Course Fee: Non-Members Rs.14,000; Members Rs.13,000; Contributory Members Rs.12,000
EFFECTIVE LETTERS, REPORTS AND PRESENTATIONS

LAHORE: MARCH 12-16, 2012 KARACHI: MAY 28JUNE 01, 2012 Writing is an essential skill for every manager. Effective writing can influence decisions, win contracts, impress clients and ease clerical burden. This course lets participants develop and use effective writing styles, language and organizational techniques. Course Fee: Non-Members Rs.11,500; Members Rs.11,000; Contributory Members Rs.10,000
IMPROVING SPOKEN ENGLISH SKILLS

LAHORE: MARCH 26-30, 2012 KARACHI: JUNE 04-08, 2012 Prolific command over written and spoken English is not an added but essential qualification which every professional must have. The dilemma in our country is that, English has been used as a medium of instruction but not taught as the distinct language. The Grammar Translation (GT) Method, which is focused in our institutions, encircles writing and reading and without enough emphasis on listening and speaking, we cannot make this language our core strength. The rapidly growing corporate world requires those who can communicate well and gain profitable options without zero-waiting time. It is the right and ripe time to move ahead and overcome this deficiency. Contents: Concept of Phonetics & Phonology, Phonemes Received Pronunciation Difference between Grammar-Translation Method and Direct Method Vocabulary Styles in usage of words and sentences Intonations Assimilation Elision
Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,500
Communication
NEGOTIATION SKILLS
KARACHI: APRIL 24-26, 2012 LAHORE: MAY 28-30, 2012 ISLAMABAD: JUNE 26-28, 2012 Negotiation skills are essential for all managers, be it negotiating with unions, suppliers, customers, employees or creditors. This program will help managers to develop the skills, styles and confidence necessary to negotiate effectively. The program is especially appropriate for line or specialist executives who wish to understand the negotiation process. Course Fee: Non-Members Rs. 12,000; Members Rs. 11,500; Contributory Members Rs. 11,000
PRESENTATIONS SKILLS FOR MANAGERS

LAHORE: MAY 14-17, 2012 KARACHI: JUNE 18-21, 2012 ISLAMABAD: JULY 09-12, 2012 Managers have to spend a lot of their valuable time, preparing for a formal or an informal presentation. This course is designed to impart skills that will help managers deliver their presentations with confidence and ease, so that audiences could easily grasp what is presented to them and get appropriately influenced. Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,000
THE ART OF TECHNICAL WRITING & ITS ADVANTAGES

LAHORE: JUNE 18-22, 2012 In a world of rapid technological development, companies are trying to find easy and effective ways to help customers/potential customers understand the advantages of their new products/services. This course will provide a better understanding of writing techniques to enable you to use better words for a variety of technical subjects. Instructions Business correspondence and resumes User guides Technical reports: structure & process Organizational policies and procedures Types of technical reports: an overview Recommendation & feasibility reports Business plans Abstracts, introductions, & conclusions Proposals Oral presentations Progress reports Course Fee: Non-Members Rs.10,000; Members Rs. 9,000; Contributory Members Rs.8,500
Economics
EFFECTIVE ECONOMIC POLICY MAKING (NEW)

ISLAMABAD: APRIL 16-20, 2012 Understanding of the basic economic principles, specifically with the perspective of Pakistans economy is vital for the success of a business. The understanding of economics makes our decisions effective by reducing the costs and enhancing the benefits of our choice. The ongoing momentum of globalization and increased pressure for sustainability has also made the knowledge of economics a key element for success. Business managers equipped with the understanding of economics are exceptionally well-positioned to play a leading role in the future business landscape. PIM has designed this course to give managers an understanding of economics in a simplified, businessrelated and effective manner. It covers a broad spectrum of economic issues like economic growth, inflation, unemployment, imports and exports, budget, monetary policy and WTO. Course Fee: Rs. 5,000/- per participant
ECONOMICS FOR JUNIOR EXECUTIVES (NEW)

KARACHI: APRIL 09-12, 2012 LAHORE: JUNE 04-07, 2012 The executives in a business are life blood of an organization. They are the ones who execute the strategies developed by the top management. It is therefore very important to equip them with the relevant knowledge that is critical for understanding and executing those strategies. The understanding of economics allows the executives to see the dimension of the top management with a broader perspective, and makes their decisions effective by reducing the costs and enhancing the benefits of their choices. The ongoing momentum of globalization and increased pressure for sustainability has also made the knowledge of economics a key element for success. PIM has designed this course to give Junior Executives an understanding of economics in a simplified, business-related and effective manner. Course Fee: Rs. 5,000/- per participant
Our true wealth is the good we do in this world. None of us has faith unless we desire for our neighbors what we desire for ourselves.
Prophet Muhammad (PBUH)
Economics
IMPROVING PROFIT THROUGH ECONOMIC PRODUCTION

LAHORE: FEBRUARY 20-23, 2012 KARACHI: MAY 07-10, 2012 This course is designed to give insights about the economic approach to production. It focuses on how to maximize the output while minimizing the costs and thus increase efficiency and profitability of the business. The course will also discuss 'production in highly competitive environment' and how the decisions relating to production and pricing change in different market structures. Managers and executives of Purchasing, Production and Sales & Marketing departments, who are affected by production decisions and wish to understand how to effectively maximize profits and output. Course Fee: Rs.5,000/ participant
UNDERSTANDING PAKISTANS ECONOMY FOR EFFECTIVE DECISION MAKING

LAHORE: MARCH 26-30, 2012 Understanding of the basic economic principles, specifically with the perspective of Pakistans economy is vital for the success of a business. The understanding of economics makes our decisions effective by reducing the costs and enhancing the benefits of our choice. The ongoing momentum of globalization and increased pressure for sustainability has also made the knowledge of economics a key element for success. Business managers equipped with the understanding of economics are exceptionally wellpositioned to play a leading role in the future business landscape. PIM has designed this course to give manages and understanding of economics in a simplified, business-related and effective manner. It covers a broad spectrum of economic issues like economic growth, inflation, unemployment, imports and exports, budget, monetary policy and WTO. Conference Fee: Non-Members Rs. 10,000; Members Rs. 9,000;Contributory Members Rs. 8,000
Moral excellence comes about as a result of habit. We become just by doing just acts, temperate by doing temperate acts, brave by doing brave acts.
Aristotle
Financial Management
ACCOUNTING CONCEPTS AND PRACTICES

LAHORE: JULY 16-19, 2012 A fundamental knowledge of financial statements, budgeting, and accounting terminology is a core management skill incumbent upon all business professionals. This course provides an overview of the tools and techniques that financial managers and general managers use to assess and predict the financial condition of the firm. Objectives: State the objectives of financial reporting Define each component of a multi-step income statement, and prepare a multi-step income statement Define each asset and liability category on the balance sheet, and prepare a classified balance sheet Evaluate liquidity and profitability To furnish information useful in making investment and credit decisions To provide information useful in assessing cash flow prospects To provide information about business resources, claims to those resources, and changes in them Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,500
CORPORATE FINANCIAL MODELING USING EXCEL (NEW)

KARACHI: APRIL 09-11, 2012 This course takes spreadsheets as an effective management tool both for financial analysis and for coordinating its results and actions with the business functions like marketing, sales, production, service operations etc. Taking an integrative approach the course will cover the practical applications of Microsoft Excel. The areas which will be covered are Financial Statements and Cash Budgeting with the use of spreadsheets. Capital Budgeting covers capital structure, the cost of capital, and leverage; the basics of capital budgeting, including taxes and depreciation; applications, such as new facilities, equipment replacement, leasing versus buying, and risk analysis of capital budgets and the potential impacts of unforeseen events. This course is the ideal tool for managing your firms short-term operations and long-term capital investments. Course Fee: Rs. 8,000/- participant.
COST AND MANAGEMENT ACCOUNTING FOR NON-FINANCIAL MANAGERS

KARACHI: MARCH 26-28, 2012 LAHORE: JUNE 18-20, 2012 The course offer an opportunity to the non-financial managers who are concerned with cost production or cost of product. The aim of this course is to provide participants with a clear understanding of the cost accounting system. Participants will be able to calculate the cost, analyze the variances and can also budgets the costs, expenses and sales. Course Fee: Non-Members Rs. 12,500; Members Rs. 11,500; Contributory Members Rs. 10,500 8
FINANCE AND ACCOUNTING FOR NON-FINANCIAL EXECUTIVES

ISLAMABAD: MARCH 05-07, 2012 KARACHI: APRIL 09-11, 2012 LAHORE: MAY 07-09, 2012 The course is intended for executives who do not have an accounting background, or who desire to brush up their financial accounting. It provides extensive exposure to concepts and practices of financial accounting, as well as to certain tools of financial analysis. Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory Members Rs. 14,000
FINANCIAL ANALYSIS: CONCEPTS AND TECHNIQUES

LAHORE: APRIL 02-05, 2012 KARACHI: MAY 21- 24, 2012 The course is intended to develop skills to assess the overall financial position of the firm. Its strengths and weaknesses; and the financial implications of alternative course of action? This course will help in evaluating the performance of the organization, the course is useful for managers involved in corporate planning and control, as well as for personnel of DFI's and banks involved in the financial evaluation of clients. A basic understanding of accounting is a prerequisite. Course Fee: Non-Members Rs. 11,500; Members Rs. 11,000; Contributory Members Rs. 10,000
FINANCIAL MANAGEMENT COURSE

LAHORE: JUNE 04-07, 2012 The course offers an opportunity to managers to understand and develop a conceptual framework of financial management with respect to the business context in Pakistan. Issues pertaining to profitability, risk and liquidity of commercial organizations will be addressed in the course. This course has been designed for managers, executives, and departmental heads to understand and develop a decision-making framework of financial management. Course Fee: Non-Members Rs. 11,500; Members Rs. 11,000; Contributory Members Rs. 10,000
To study and not think is a waste. To think and not study is dangerous.
Confucius
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WORKING CAPITAL MANAGEMENT (NEW)

KARACHI: APRIL 16-17, 2012 LAHORE: JUNE 25-26, 2012 In todays market Working Capital has become a significant tool for cost reduction. This course closely examines specific elements of working capital. It looks at how a firm manages its short-term resources through the optimization of current assets and current liabilities. Using cost-benefit analysis, the individuals learn to employ tools allowing him/her to make strategic decisions about the firms ability to finance its current assets. The goal of this training session is to present participants the tools & the application of those tools. Topics to be covered: Introduction to Working Capital Types of Working Capital Working Capital Estimation Management of Cash & Marketable Securities Receivables Management Inventory Management Financing Of Working Capital
MANAGERIAL ACCOUNTING CREATING VALUE IN A DYNAMIC BUSINESS ENVIRONMENT (NEW)

KARACHI: JULY 09-12, 2012 The world of business is changing dramatically. The breakneck pace of technological innovation, the dynamic growth and ever changing face of e-business, the growth of information technology and the Internet, and the explosion of international commerce have made the business arena far different than in the past. Partly as a result of these changes, the role of managerial accounting is very different that in was even a decade ago. Today, managerial accounting serve as internal business consultants, working side by side in cross functional teams with managers from all areas of the organization. This course is designed to better prepare managers to understand the critical role that managerial accounting information plays in the overall success of an organization. The course is recommended for senior managers, decision makers, head of departments, and executives who are concerned about the Cost Volume Profit analysis, Inventory Costing, Pricing Decision, Capital Budgeting and Strategic Profitability and Balanced Scorecard. Course Fee: Non Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,000
All that is necessary for evil to succeed is that good men do nothing.
Edmund Burke
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General Management
DEVELOPING MANAGERIAL COMPETENCIES SKILLS

LAHORE: JULY 09-11, 2012 All organizations need competent managers to be able to reach their objectives both effectively and efficiently. Management Research, over the last twenty years, has determined that a managers competence depends on his / her Competencies. Competencies in essence are a persons set of capabilities and reflect what a person can do effectively. This research has also helped in developing a model of Management Competencies which are highly correlated to sustained high level managerial performance. This course will: Introduce the Competency Model to participants Help participants identify their own Managerial Competencies Suggest ways and means to improve / strengthen Competencies Help develop approaches / Strategies for use of the Competency Model to improve organizational performance.
DEVELOPMENT COURSE FOR SUPERVISORS

KARACHI: MARCH 19-23, 2012 LAHORE: JULY 02-06, 2012 A companys reputation and image is critical to its success and growth in todays highly competitive business environment. Where credibility and goodwill are the buzzwords, a favorable image is imperative; especially when a company faces serious issues or unforeseen crises. The Public Relations discipline not only looks after a companys reputation but also, influences opinion and aims to establish & maintain mutual understanding between an organization and its publics. Familiarity with and knowhow of PR tools is hence, absolutely essential for PR managers and executives, product & brand managers, marketing managers & executives and advertising professionals. Course Fee: Non-Members Rs. 10,000; Members Rs. 9,500; Contributory Members Rs.9,000
DEVELOPMENT COURSE FOR MANAGERS

LAHORE: MAY 07-11, 2012 KARACHI: JUNE 18-22, 2012 The purpose of this course is to review in detail the selected phases of management. To develop an analytical approach to the practical problems of management, to stimulate and provide direction for the self development of managers and to encourage continual improvement in the competence, efficiency and effectiveness of management personnel. Senior and middle management executives will benefit the most from this course. Course Fee: Non-Members Rs. 14,000; Members Rs. 13,000; Contributory Members Rs. 12,500 11
General Management
EMPOWER YOUR SUB-ORDINATES THROUGH DELEGATION (NEW)

LAHORE: APRIL 23-24, 2012 KARACHI: JUNE 20-21, 2012 Delegation is the transference of the authority and responsibility for carrying out certain tasks. Successful delegation implies that those to whom the tasks are delegated, know what they have to achieve, actually want to achieve it, have the means to achieve it and also have the ability to achieve it. Yet, lack of knowledge to delegate properly is one of the most significant causes of failures in organizations. This course aims to improve understanding of delegation, so that managers work smarter and not only harder. Course Fee: Non-Members Rs. 6,000; Members Rs. 5,500; Contributory Members Rs.5,000
EXECUTIVE SECRETARIES COURSE

LAHORE: MAY 14-18, 2012 KARACHI: JUNE 25-29, 2012 This course has been designed to train and develop personal secretaries so that they may be able to provide effective administrative support to their executives and run the office efficiently. Correspondence and filing responsibilities, secretarial services, information handling, dealing with people, managing time, etc. will be discussed. Course Fee: Non-Members Rs. 10,000; Members Rs.9,000; Contributory Members Rs. 8,500
HOW DO EFFECTIVE MANAGERS ORGANIZE THEMSELVES

KARACHI: APRIL 23-26, 2012 LAHORE: JUNE 25-28, 2012 Effective managers are those managers who can use their TIME most effectively and efficiently. This course provides managers the technology and methodology essential for effective time management in the organizational and personal environment. Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,000
HOW TO CONDUCT EFFECTIVE MEETINGS

KARACHI: MAY 07-08, 2012 Meetings are a vital cog in the day-to-day running of most organizations. They are an integral part of the communication and problem solving processes critically important across functions and organizational levels. However, valuable time, effort and energy is frequently lost through poorly conducted and organized meetings. After attending this course participants would be able to successfully and effectively plan and execute meetings. Course Fee: Non-Members Rs. 7,000; Members Rs. 6,000; Contributory Members Rs. 5,000 12
General Management
HOW TO IMPROVE MORALE, MOTIVATION AND COMMITMENT

LAHORE: MAY 07-11, 2012 KARACHI: JUNE 18-22, 2012 More than ever before, morale, motivation, and productivity are key issues for today's managers. The work force has become increasingly differentiated in terms of its mobility, aspirations, training and responsiveness to incentives. The relationships between morale, motivation and productivity are no longer simple and straightforward. This workshop examines how these elements work together, how to diagnose dysfunctions and intervene positively through appropriate motivational strategies. Course Fee: Non-Members Rs. 13,500; Members Rs. 12,500; Contributory Members Rs. 11,500
IMPROVING WORKPLACE EFFECTIVENESS THROUGH CREATIVITY AND INNOVATION

KARACHI: APRIL 16-19, 2012 LAHORE: JULY 16-19, 2012 Creativity leads to innovation which is the driving force behind a successful organization. Through group and individual creativity successful problem solving can be achieved relating to any kind of work place situation. Small scale innovation further results in improved efficiency and smoother work flows. Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,000
Leaders aren't born they are made. And they are made just like anything else, through hard work. And that's the price we'll have to pay to achieve that goal, or any goal.
Vince Lombardi
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General Management
KNOWLEDGE MANAGEMENT AND ORGANIZATIONAL DEVELOPMENT

KARACHI: MAY 07-10, 2012 LAHORE: JUNE 26- 29, 2012 Knowledge Management (KM) refers to a range of practices used by organizations of identify create, represent, and distribute knowledge for reuse, awareness and learning across the organization. Knowledge Management programs are typically tied to organizational objectives and are intended to lead to the achievement of specific outcomes such as shared intelligence improved performance, competitive advantage, or higher levels of innovation. Knowledge transfer (one aspect of Knowledge Management) has always existed in one form or another, for example through on-the-job peer discussions, formal apprenticeship, corporate libraries, professional training and mentoring programs. However, since the late twentieth centuryadditional technology has been applied to this task, such as knowledge bases, expert systems, and knowledge repositories. Course Contents: Approaches to knowledge Schools of thought in knowledge management Key concepts in knowledge management - Tacit versus explicit knowledge - Knowledge capture stages - Adhoc knowledge access Drivers of knowledge management Knowledge management enablers Knowledge management roles and organizational structure Knowledge management lexicon Related definitions Cases
LEADERSHIP EFFECTIVENESS TRAINING (FULL DAY)

BHURBAN: MARCH 12-14, 2012 Whatever the context; the world, societies, nation states, organizations or families, powerful and inspiring leaders are the key difference between success and failure. Effective leadership is dramatic in its impact it inspires trust, passion, enthusiasm, commitment, motivation and performance. The absence of leadership is equally dramatic in its effects, without leadership there is a loss of direction, confusion, apathy, stagnation and abysmal performance. Today, on global basis, leadership training is the most popular and frequently used management development tool as there is a clear evidence that leadership training is effective and often produces dramatic improvements in minimal time. This course will train participants to effectively use Situational Leadership to become: An overview of Leadership Leadership Context Leadership Dynamics Leadership Style and Success Making the Transition from Manager to Leader Course Fee: Non-Members Rs. 30,000; Members Rs. 27,500; Contributory Members Rs. 25,500 14
General Management
MANAGEMENT BY OBJECTIVES
KARACHI: MARCH 13-15, 2012 LAHORE: APRIL 02-04, 2012 Experience throughout the ages has proven that people produce the best results when they buy-in to and are committed to the goals they are being asked to achieve. There is no better way to ensure commitment and buy-in to goals than allowing people to set their own goals and objectives. In organizations the best way to do this is to use Management By Objectives. This course will, in a practical and systematic format, provides managers at all levels with an overview of MBO and information about installing and using MBO effectively in their organizations. Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory Members Rs. 9,000
MANAGERIAL SKILLS FOR WOMEN

KARACHI: MARCH 19-22, 2012 Women are increasingly joining the workforce in unconventional professions and as they do so, they face not only professional challenges but also gender issues. Women managers therefore, need to learn managerial skills from the perspective of the Pakistani environment, requiring successful planning, assertiveness and problem solving skills. Course Fee: Non-Members Rs. 8,000; Members Rs. 7,500; Contributory Members Rs. 7,000
MANAGEMENT COURSE FOR JUNIOR EXECUTIVES

LAHORE: APRIL 09-20, 2012 KARACHI: JULY 09-20, 2012 PIM's very popular 2-week MJE is an ideal vehicle for giving first exposure in management to those who are about to begin their management careers, and to those who have recently been promoted to the management cadre. It covers, in considerable depth, the process of management and the functions of administration, modern concepts and practices in all functional areas of management e.g. Organizational Behavior and Management, Personnel Management, Marketing Management, Operations Management, Administrative Control, Financial Management etc. Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory Members Rs. 13,000 A little knowledge that acts is worth infinitely more than much
knowledge that is idle.
Khalil Gibran
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General Management
PRINCIPLES OF GOOD MANAGEMENT

LAHORE: MARCH 19-23, 2012 KARACHI: MAY 28-JUNE 01, 2012 This program depicts the development of management thinking over the past 120 years, from the three distinct earlier schools to contemporary management. It provides managers with an in-depth knowledge of all the managerial functions, and how these can be used in our organizations. It also features the most significant pathfinders, thinkers and practitioners-whose ideas continue to shape management today. Managers learn about the practical principles of good management that make their organizations excel. Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,000
PROBLEM SOLVING AND DECISION MAKING SKILLS

KARACHI: MARCH 26-30, 2012 LAHORE: MAY 28 JUNE 01, 2012 This course will provide a conceptual framework for rationale, accuracy and efficiency in problem identification and effective decision making. The workshop is designed for senior and middle level managers involved with the decision making process. Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory Members Rs. 14,000
SKILLS IN ADMINISTRATION
LAHORE: APRIL 23-27, 2012 KARACHI: JUNE 11-15, 2012 Administration is a process through which hundreds of activities are initiated, coordinated and controlled. The main instrument for administration are the rules, policies, procedures and work system which are designed to ensure that work gets done effectively with minimum time, effort and money. The course is designed for junior and middle level managers who want to enhance their administrative capabilities. Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs .10,500
SUCCESSFUL SMALL BUSINESS MANAGEMENT

LAHORE: APRIL 30- MAY 03, 2012 Small Business forms the back bone of all economies, more so in a developing country like Pakistan. This program is tailor made to clarify various strategies and steps involved in stating and effectively running a small business. This program will provide insights to all functional areas of management like Marketing, Finance and Production from the perspective of small business concerns with limited capital and human resource. Course Fee: Rs.4,000/-Per Participant
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General Management
SKILLS IN GOAL SETTING AND WORK PLANNING

KARACHI: APRIL 02-06, 2012 LAHORE: JUNE 11-15, 2012 In this course extensive exposure to exercises will help participants to learn the concepts of corporate planning and its linkage with corporate objectives and the strategy for the accomplishment of each goal. The focus will be to help participants to learn the art of negotiating goals with others, monitoring and control on goals and their achievement. Course Fee: Non-Members Rs. 13,000; Members Rs. 12,000; Contributory Members Rs. 11,000
SKILLS IN SUPERVISION
KARACHI: FEBRUARY 20-24, 2012 LAHORE: JUNE 04-08, 2012 This one-week course has been designed to develop employees to discharge supervisory responsibilities effectively. Major areas covered in the program include basics of management, communication, human relations and productivity. Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,000
TEAM-WORK: GETTING PEOPLE TO WORK TOGETHER

LAHORE: APRIL 16-20, 2012 KARACHI: JULY 02-06, 2012 Poor team-work is a phenomenon which many organizations suffer from. Getting people to work together in a cooperative and collaborative manner calls for skills and attitudes on the part of managers and group members which experience alone does not teach. This course has been specially designed to help managers improve team-work and organizational effectiveness and will benefit managers at all levels. Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory Members Rs. 14,000
No matter how deep a study you make. What you really have to rely on is your own intuition and when it comes down to it, you really don't know what's going to happen until you do it.
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Konosuke Matsushita
Human Resource Management
EMPLOYEE COUNSELING FOR INCREASED PERFORMANCE

KARACHI: APRIL 02-04, 2012 Successful organizations globally have acknowledged that the source of competitive advantage today is the talent it employs. The prime focus of managers and HR practitioners has shifted to managing a quality workforce which is the critical success factor. However, to ensure that employees are utilized to their full potential, it is also necessary to develop and guide them appropriately. Employee counseling is focused towards guiding employees to resolve concerns that are affecting their professional and personal growth. It is a common misconception that counseling implies giving advice. Employee counseling is focused towards facilitating employees explore possibilities of solutions for challenges that they are facing, whether they relate to their own productivity at work, becoming assertive with team members or making a choice regarding career options. This course is focused towards developing counseling skills of managers as well as HR practitioners who need to focus on increasing the productivity of employees by providing them guidance and an opportunity to explore their potential through a process of self-catharsis and self-development. Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory Members Rs. 7,000
HOW TO CONDUCT SUCCESSFUL SELECTION INTERVIEWS

KARACHI: APRIL 16-18, 2012 Develop your interviewing skills to pick the one who fits! This course is designed for HR managers, recruiters, as well as professionals who are involved in the recruitment process. It will aid participants in conducting effective selection interviews, hence sharpening their skills to obtain relevant information from interviewees by utilizing different techniques. The topics covered will include: Developing an interviewing plan Evaluating resumes Determining what type of questions to ask and not ask during an interview Learning how to deal with different types of interviewees Interpreting body language How to avoid common interviewing mistakes
Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs.6,000
Knowing is not enough; we must apply!
Goethe
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HOW TO DEVELOP & IMPLEMENT A PERFORMANCE MANAGEMENT SYSTEM

KARACHI: JUNE 04-07, 2012 Today it is globally recognized that Human Capital is a key driver of organizational excellence and growth. To tap the full capability of Human Capital, it is essential to accurately measure its contribution. Hence, the requirement of identifying a valid measurement methodology has become of prime importance for HR practitioners. An effective performance management system provides a tool that allows top management to determine the contribution of human capital to the organizations growth and how it can be enhanced further. This course is focused towards the development, implementation and monitoring of such a system for an organization keeping in perspective the individual needs of an organization. It is targeted towards HR managers who are involved in developing, implementing and managing the entire performance management process. Course Fee: Non-Members Rs. 12,000; Members Rs. 11,500; Contributory Members Rs. 11,000
INTRODUCTION
TO HUMAN RESOURCE MANAGEMENT

KARACHI: MARCH 19-23, 2012 LAHORE: JUNE 25-29, 2012
The course is designed to provide a sound basis of the field of HRM and how is HRM different from personnel management. The aim of the course is to provide the participants with the latest tools and techniques in the field with special reference to the Pakistani scenario. Course Fee: Non-Members Rs. 12,500; Members Rs. 11,500; Contributory Members Rs. 10,500
STRATEGIC HUMAN RESOURCE MANAGEMENT (FULL DAY)

LAHORE: JUNE 11-13, 2012 The Internet has changed the world we live in. Never before has it been so easy to access information, communicate with people all over the globe and share articles, videos, photos and all manner of media. Moreover, the growth of Internet usage has resulted in declining effectiveness of traditional media: television, radio, newspapers and magazines. This rapid change is redefining the way organizations interact with its customers. To effectively compete in todays digital economy companies must make smart use of internet and capitalize more on e-Marketing communications. e-Marketing requires specialized skills which if employed effectively can generate significant value. This four days course will equip the participants with the e-Marketing concepts and applications that they require to maximize the profitability of their organizations. This course is valuable for individuals and professionals who want to learn the tools and techniques for managing e-Marketing activities. The course is highly beneficial for marketing/advertising executives and managers in strategy, planning, account services, creative and media roles. Course Fee: Non-Members Rs.27,500; Members Rs.25,500; Contributory Members Rs.23,500
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TRAINING TECHNIQUES FOR TRAINERS

KARACHI: FEBRUARY 20-24, 2012 LAHORE: APRIL 16-20, 2012 Managers have to be good trainers for both the organization's success as well as for their own success. It is a key responsibility of managers to train and develop their subordinates however, organizations pay little attention to equip their managers with the necessary skills and knowledge to carry out these responsibilities successfully. This course is beneficial for all managers. Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory Members Rs. 13,000
TRAINING NEEDS ANALYSIS

LAHORE: MAY 14-16, 2012 For effective development of employees the proper identification of training needs in critical. Training needs analysis is a key part of every managers role but, unfortunately, seldom are managers equipped to deal with this specialist task. The primary objective of this 3-day course is to provide the participants with relevant tools and techniques to assess the training needs within their respective roles. Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,000
WORKSHOP ON PREPARING HUMAN RESOURCE POLICY MANUAL

KARACHI: JUNE 18-22, 2012 This course is on how to develop a HR Policy Manual to provide guidance and direction to businessmen and executives who will be coping with Human Resource issues in the coming decade. The workshop will be of particular interest to: Human Resource Managers Personnel Administrators & Practitioners Administrative & Office Managers Government Administrative Personnel Instructors, Trainers and Teachers Others involved in defining personnel policies The Participants will secure the following benefits: Useful ideas on how to plan & organize a Human Resource policy Practical tips on preparing a policy manual Objective recommendations on what subjects to include in a policy manual & topics to be avoided Hands-on development of a manual Time-saving checklists, worksheets & reference charts How to carefully write personnel policies to achieve clear understanding & interpretation Workshop Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,500
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Information Technology
3D PRESENTATION SKILLS USING POWERPOINT & FLASH TOOLS

KARACHI: MAY 07-10, 2012 LAHORE: MAY 21-24, 2012 Presenters or speakers charged with the responsibility to prepare presentations have to spend a lot of their valuable time in designing and formatting a presentation. Microsoft PowerPoint and Macromedia Flash are considered as top-notch presentation tools of the industry. By using combination of these two, you can create high quality, media rich presentations to mesmerize your audience. This course is designed to impart skills that will help presenters to prepare powerful multimedia presentations with confidence and ease, so that presentations will become livelier and audiences could easily grasp what is presented to them and get appropriately influenced. During the course participants get thorough understanding of the capabilities of Microsoft PowerPoint and Flash tools and integrate these tools effectively and efficiently into their own environment. This course is designed for executives/managers/presenters that used to make and deliver presentations and presentation designers/IT professionals wishing to enhance their existing presentation skills by learning how to create exciting multimedia presentations. Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs 5,500
ADVANCED MS OFFICE
KARACHI: MARCH 12-16, 2012 This course is designed for experienced users of Microsoft Office. It familiarizes them with the advanced features of Word, Excel and PowerPoint and shows them how to create macros in Excel using Visual Basic for Applications (VBA). The course comprises:
Word Long/complex documents Table of contents, index, etc Style sheets and themes Drawings and diagrams Templates Document security Customization Macros PowerPoint Managing presentations Charts Tables Templates & Color Schemes Animation Multimedia Customized presentations Excel Data manipulation Formulas and functions Tools Macros Working with Shared Workbooks
Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs 5,500
Everyone thinks of changing the world, but no one thinks of changing himself.
Leo Tolstoy
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Information Technology ADVANCED MS ACCESS 2010 WITH MY SQL 5 SERVER 2008

LAHORE: JUNE 11-15, 2012 The database solutions of today require a seamless integration of specific user requirements with MS Access objects. Utilizing macros, VBA, SQL and embedded expressions, you can create fully distributable applications within Access. Microsoft SQL Server 2005 is the leading relational database management system and is extensively deployed around the world. The combination of low cost, ease of maintenance and high speed makes MS SQL Server 2005 ideal for many application areas. In this hands-on course, you gain the skills necessary to create intelligent forms by manipulating properties, executing methods, and incorporating business logic to create a complete solution. You will also learn how to administer and maintain MS SQL Server 2005 databases while addressing scalability and reliability issues. Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs. 5,500
ADVANCED MS EXCEL
KARACHI: APRIL 02-05, 2012 LAHORE: APRIL 09-12, 2012 KARACHI: JULY 16-19, 2012 This course is designed for existing Excel users who have a working knowledge of the Excel and wish to further develop their spreadsheet skills by using the more complex features of the application. Course Contents Overview of the Excel Create and use worksheet templates Define and use custom lists Customize Excel defaults Use Goal-seek and Solver to find answers Customize Excel toolbars Specify, sort, filter, Advanced Filter & extract more complex data using list management functions Pre-Requisites Basic knowledge in MS-Excel or any other spread sheet is assumed. Course Fee: Non-Members Rs. 7,500; Members Rs. 7,000; Contributory Members Rs 6,500 Use the Advanced Excel Formulae Import and export data from other sources Record a macro for automating tasks Attach a macro to a command button and a toolbar button Write your own function in Excel using VBA
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ADVANCED MS OFFICE 2010

LAHORE: MAY 07-11, 2012 This course is designed for experienced users of Microsoft Office 2010. It familiarizes them with the advanced features of Word, Excel and PowerPoint and shows them how to create macros in Excel using Visual Basic for Applications (VBA). The course will cover the following: MS Word: long/complex documents, Table of contents, index etc, Style sheets and themes; Drawings and diagrams; Templates; Document security; Customization; Macros MS Power point: Managing presentations; Charts; Tables; Templates & Color Schemes; Animation; Multimedia; Customized presentations MS Excel: Data manipulation; Formulas and functions; Tools; Macros; Working with Shared Workbooks Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs 5,500
COMPUTERS & INTERNET SECURITY: THREATS & COUNTERMEASURES

KARACHI: APRIL 10-12, 2012 LAHORE: JULY 03-05, 2012 Attacks on systems due to weaknesses in Microsoft Windows operating system and connectivity to the Internet are continually becoming both more frequent and more sophisticated. According to a recent survey, 92% of security breaches that occurred were put down due to lack of employee awareness of computer security. You are the first line of defense for the system(s) you use! You have the choice of whether to inadvertently expose your system(s) to a high degree of security risk or whether to use proven measures that substantially reduce security risks. The aim of this course is to provide a greater understanding of the major issues surrounding computer & Internet security and the counter controls to ensure smooth, uninterrupted computer operations. During this three days course participants will learn skills pertaining to computer and Internet security threat identification and respective prevention tools and techniques. This course covers all major areas of computer protection that are relevant to the needs of executives, managers, IT personnel or anyone who uses computers and facing problems due to increasing number of Internet threats to their computing resources. Course Fee: Non-Members Rs. 7,000; Members Rs. 6,500; Contributory Members Rs. 6,000
The key to successful leadership today is influence, not authority.
Kenneth Blanchard
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DATA ANALYSIS & BUSINESS DECISION (FOR ADVANCED USERS) IN EXCEL (NEW)
LAHORE: JUNE 18-20 , 2012 In business environment, it is vital that decisions are made quickly and accurately. In this course use Excel techniques to build dynamic and sophisticated spreadsheets. Develop Interactive Dashboards, Key Performance indicators. You learn to perform "what-if" analysis, apply functions, manipulate PivotTables and present your results to make better decisions for planning, budgeting and more. Course Outline: Overview of Microsoft Excels advanced features Developing Excel Interactive Dashboards, KPI. Dashboards Excel reporting techniques using functions/formulae Summarize and analyze large amounts of data using PivotTables and Pivot Chart Reports. Consolidate and process multidimensional worksheets External Data Connectivity and integration. Automate Excel processes using ActiveX Controls and VBA Macros Perform what- if analysis for developing business plans Automate Excel Processes using Scenarios, Goal Seek, and Solver.
Course Fee: Non-Members: Rs. 7,500/- Members Rs. 7,000/- Contributory Members Rs. 6,500/-
EFFECTIVE DISASTER RECOVERY PLANNING FOR IT INFRASTRUCTURE

KARACHI: APRIL 23-26, 2012 Information Systems have now become an integral part of business. The extensive usage of computer applications and networks, coupled with the explosive growth of the Internet, has led to a great deal of concern about system and network availability and integrity. Organizations are vulnerable to outages that affect their capability of utilizing systems for mission-critical purposes. A disaster recovery plan involves analyzing an organizations risks and articulating a plan for addressing those risks. This course provides practical methods and techniques that can be followed in order to develop an effective disaster recovery plan. Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,000
If one does not know to which port is sailing, no wind is favorable.
Seneca
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IMPLEMENTING ERP: R12 GENERAL LEDGER

LAHORE: MAY 14-16, 2012 Oracle General Ledger provides highly automated financial processing. It can import and post 42 million journal lines per hour, making it the fastest and most scalable general ledger on the market. It also provides tools for effective management control and real-time visibility to financial results everything you need to meet financial compliance and improve your bottom line. Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs. 5,500
IMPLEMENTING ORACLE 11g DATA GUARD

LAHORE: JUNE 18-21, 2012 Oracle Data Guard provides the management, monitoring, and automation software to create and maintain one or more standby databases to protect Oracle data from failures, disasters, human error, and data corruptions. Administrators can use either manual or automatic failover to a Data Guard standby database to maintain high availability for mission critical applications. Hands-on exercises provide you with practical experience with Oracle 11g Data Guard. Exercise include: Building a fault-tolerant database, Enabling fast recovery with flashback database, Creating an Oracle 11g Data Guard environment etc. Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs. 5,500
IMPLEMENTING SAP BUSINESS FINANCIALS (NEW)

LAHORE: MAY 02-04, 2012 SAP Business One is affordable, easy-to-use business management software designed specifically for small and midsize business. It enables enterprises to manage their critical business functions across sales, distribution and financials, all in a single intenerated system. With SAP Business One, enterprises can instantaneously access a complete and up-to-minute view of their business, so that they can respond to customers faster and grow their business more profitably. Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,000
Never doubt that a small, group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.
Margaret Mead
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IMPLEMENTING SQL SERVER 2008 FAILOVER CLUSTER (HA)

LAHORE: MARCH 19-21, 2012 SQL Server 2008 provides a full range of technologies that allow organizations to reduce downtime and maintain high levels of availability. In order to achieve these goals, an enterprise database administrator must implement failover clustering, log shipping, database mirroring and peer-to-peer transactional replication. This course offers enterprise SQL Server administrators the skills to maintain a large number of constantly available database servers. Throughout this course, a series of extensive hands-on exercises provides you with practical experience implementing high-availability solutions. Exercises include: Installing a SQL Server Failover Cluster, Backing up and restoring databases with advanced features, mirroring a database etc. Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs. 5,500
INTRODUCTION TO MS OFFICE 2010

KARACHI: JUNE 18-21, 2012 This course teaches you how to effectively use the new Microsoft Office 2010 Suite through comprehensive training sessions and engaging workshops. Allowing the user to get familiar with the all new version of industrys leading office automation program. New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2010 edition. This course will train you how to best meet your needs through the use of Word, Excel, PowerPoint and Outlook. Course Fee: Non-Members Rs. 7,000; Members Rs. 6,500; Contributory Members Rs. 6,000
LEARN MICROSOFT ACCESS FOR BUILDING BUSINESS DATABASES

KARACHI: APRIL 23-27, 2012 LAHORE: JUNE 04-08 , 2012 Databases have become the integral part of organizations information systems, so they need to be planned and developed efficiently. Microsoft Access is a database of choice for many small to medium businesses. Using Microsoft Access it is possible to develop flexible databases applications like Payroll Processing System, Inventory Control System and other similar systems for storing and manipulating business data. This hands-on course offers detailed understanding of all the demanding features of this powerful database management system and give the participants required skills to integrate Microsoft Access in their own business environment. This five days course is designed for anyone who is charged with the responsibility of developing, managing and maintaining databases in their organization. Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,500
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LEARN MICROSOFT OFFICE 2007 IN 5 DAYS

KARACHI: MAY 21 - 25, 2012 This course teaches you how to effectively use the new Microsoft Office 2007 Suite through comprehensive training sessions and engaging workshops. Allowing the user to get familiar with the all new version of industrys leading office automation program. New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2007 edition. This course will train you how to best meet your needs through the use of Word, Excel, PowerPoint and Outlook. Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs. 5,500
LEARN MICROSOFT OFFICE 2010 IN 5 DAYS

LAHORE: MARCH 05-09, 2012 This course teaches you how to effectively use the new Microsoft Office 2010 Suite through comprehensive training sessions and engaging workshops. Allowing the user to get familiar with the all new version of industrys leading office automation program. New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2010 edition. This course will train you how to best meet your needs through the use of Word, Excel, PowerPoint and Outlook. Course Fee: Non-Members Rs. 6,500; Members Rs. 6,000; Contributory Members Rs. 5,500
PLANNING AND CONDUCTING INFORMATION SYSTEMS AUDIT

KARACHI: JUNE 04-08, 2012 The mark of excellence of a professional program is determined by the value & recognition it bestows on the individual who achieves it. Due to the dynamic nature of information technology, it has become necessary to continuously redefine audit, control, security requirements and processes. To meet the needs of management, audit committees, government regulators and other constituents, auditors are required to be updated with new practices, trends and technology. This course will give an idea about Information Technology (IT) security and control practices, and will provide a forum for discussion and brainstorming as well. Course Outline: The IS Audit Process Management Planning and Organization of IS Technical Infrastructure and Operational Practices Protection of Information Assets Disaster Recovery and Business Continuity Business Application System Development, Acquisition, Implementation and Maintenance Business process Evaluation and Risk Management Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory Members Rs. 13,500 27
Marketing Management
BETTER FIELD SALES MANAGEMENT

LAHORE: APRIL 02 - 06, 2012 KARACHI: JUNE 25-29 , 2012 The basic thrust of this program is on presenting the field sales manager's job as consisting of three elements; leading a team, motivating subordinates to perform and controlling a profit centre. This course is considered a "must" for managers, involved in sales management and administration. Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,500
BLUE OCEAN STRATEGY

TAP THE UNCONTESTED MARKET SPACE FOR SUSTAINABLE GROWTH IN SALES AND PROFITS
KARACHI: MARCH 12- 15, 2012 LAHORE: JULY 09- 12, 2012 In todays business environment, most of the industries are facing growth challenges. There are several causes which are attributed to this situation. They include,
1. 2. 3. 4. 5. 6. 7. Industry boundaries are defined and accepted. Competitive rules of the game are known and common to all the players. Companies try to outperform others on these known rules to grab market share in a defined market. Market spaces have become crowded with many players. Prospects for profits and growth have been reduced. Brands have become commodities. Competition has become cutthroat.
All these factors turn the market into Red Ocean. The solution of this problem lies in Blue Ocean Strategy. Blue Ocean strategy helps marketers identify new untapped market spaces where there is no competition. This leads to building a distinctive sustainable competitive advantage. That competitive advantage ensures long term (at least 10 to 12 years) sustainable growth in revenue and profits. This work shop will help participants explore the key concept, processes, and tools of designing and executing Blue Ocean strategy for their organizations success. Course Fee: Non-Members Rs. 16,000; Members Rs. 15,000; Contributory Members Rs. 14,000
There are basically two types of people. People who accomplish things, and people who claim to have accomplished things. The first group is less crowded.
Mark Twain
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BRAND MANAGEMENT
KARACHI: MAY 07-10, 2012 The objective of the marketing function is only achieved through effective brand management. Brand Management gives personality to a product, increasing its perceived value in the marketplace. Products are viewed in terms of their market value and therefore, brand management is a highly rewarding challenge. The principles, techniques and concepts behind brand management have evolved highly in an intensely competitive market of today, where competition has become globalized with the information revolution. It is therefore, critical to learn cutting edge strategies and tactics for effective brand management. Course Fee: Non-Members Rs. 12,000; Members Rs. 11,500; Contributory Members Rs. 10,500
CRITICAL CUSTOMER AND COMPETITOR ANALYSIS FOR WINNING MARKET

LAHORE: FEBRUARY 27- MARCH 01, 2012 KARACHI: JUNE 18 - 21, 2012 If you know yourself and your enemy, in a hundred battles, you will never fear the result. Sun Tzu Marketing is not all about competitors but understanding your customers. Decreasing differentiation, borderless marketing, and environmental uncertainties have forced marketers to battle for the customers. Marketers must track targets and identify new markets and at the same time, preempt competitors and new entrants. This program helps you analyze customer value, track psychographic shift and enhance service quality. Learn to build and prioritize resources to satisfy, retain, and build customer loyalty better than competitors. Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory Members Rs. 8,500
CUSTOMER RELATIONSHIP MANAGEMENT

KARACHI: JUNE 04 - 07, 2012 LAHORE: JULY 02 - 05, 2012 In todays competitive business environment, better customer relationship act as a key to the organizational success. The more we understand the relationship dynamics of our customers the better we are in developing a loyal and more profitable customer base. This course is designed to create the basic awareness of the concepts and applications of customer relationship management in modern business context and the use of technology by the organizations in developing and maintaining the strong relationships with their customers. In this four days workshop, we will use real life case studies to apply the concept of CRM in local and global business environment and identify the business processes in organizations that need a change in order to become more customer-focused and profitable. Course Fee: Non-Members Rs. 9,500; Members Rs. 8,500; Contributory Members Rs. 7,500
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DEVELOPING EFFECTIVE PUBLIC RELATIONS STRATEGY

LAHORE: JULY 16 - 18, 2012 A companys reputation and image is critical to its success and growth in todays highly competitive business environment. Where credibility and goodwill are the buzzwords, a favorable image is imperative; especially when a company faces serious issues or unforeseen crises. The Public Relations discipline not only looks after a companys reputation but also, influences opinion and aims to establish & maintain mutual understanding between an organization and its publics. Familiarity with and knowhow of PR tools is hence, absolutely essential for PR managers and executives, product & brand managers, marketing managers & executives and advertising professionals. Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs.6,000
EFFECTIVE COMPLAINT HANDLING

LAHORE: FEBRUARY 28 MARCH 01, 2012 KARACHI: JUNE 26 - 28, 2012 Do managers like customer complaints? Do Businesses need complaints? Is complaint a good thing or a bad thing for your business? This 3 days workshop will discuss: Why people/customers make complaints How to handle complaints How to turn them into a value creating opportunity for your organization and for the Customers of the company Complaints point out where we need to improve our human skills, products and organizational processes and shows us that how we can build loyal & satisfied customers through effective complaint handling and management systems. Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs .6,000
The young do not know enough to be prudent, and therefore they attempt the impossible -- and achieve it, generation after generation. Pearl S. Buck
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EVENT MANAGEMENT SKILLS

KARACHI: APRIL 09 - 12, 2012 LAHORE: JUNE 25 - 28, 2012 Event Management is an area, which has grown rapidly in recent years and has become established as an important element in the Promotional Mix. The emergence of Event Management as professional skills is now firmly established as required skills in professional environment. The objective of this course is to provide participants with the skills they need to work in Event Management; to ensure that any event, from a departmental meeting to a full-scale conference, is a complete success. This course will give you a good grounding in all the essentials of Event Management; in this four days course you will also research and plan a fictional event, troubleshoot issues as they arise. Course Contents Overview of Event Management Purpose and importance of Event Management Event management Planning Managing Resources and Budgeting Fulfilling Clients expectations Promoting the Event Evaluation of the Event Course Fee: Non-Members Rs. 7,500; Members Rs. 7,000; Contributory Members Rs. 6,000
FORECASTING TECHNIQUES FOR MANAGERS

KARACHI: MARCH 26 - 30, 2012 LAHORE: JULY 02 - 06, 2012 Frequently there is a time lag between awareness of an impending event or need and occurrence of that event. This lead time is the main reason for planning and forecasting. If the lead time is zero or very small, there is no need for planning. If the lead time is long, and the outcome of the final event conditional on identifiable factors, planning can perform an important role. In such situations Forecasting is needed to determine when an event will occur or a need arise, so that appropriate actions can be taken. This course has been designed to fulfill that need. Furthermore given the broad range of forecasting methods currently available, the greatest gains in the practice of forecasting will come from more and better applications and implementation, not new methods. Therefore it is the managers knowledge and use of existing methods, in their specific organizational context, that hold the greatest promise. Course Fee: Non-Members Rs .11,000; Members Rs. 10,000; Contributory Members Rs. 9,500
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RESEARCH TECHNIQUES FOR DECISION MAKING

KARACHI: MARCH 12 - 14, 2012 LAHORE: MAY 28 - 30, 2012 Research plays a vital role in effective decision making as it allow us to develop and analyze our choices and their alternatives comprehensively. The areas that will be covered are: 1. 2. 3. Basic understanding of effective research techniques Case studies related to products and ideas that succeeded or failed Application of the tools and techniques learned This will allow us to understand the basic tools of research that will enhance our decision making. Analysis of the pitfalls of conducting research and how to effectively avoid them. To apply the research tools learned participants will develop new ideas for products & markets and experience the real time challenges in research. Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,000
SELLING COMPETENCIES
LAHORE: MARCH 26 - 29, 2012 KARACHI: MAY 14 - 17, 2012 Sales jobs vary from cold-calling telemarketers to consultative sales professionals who can spend years developing a lead into a sale; the products they sell range in cost from less than a hundred dollars to millions. Todays business world, which is characterized by cut throat competition, even a small edge can make a difference between success and extinction. Hay/McBers research has identified a set of key characteristics that can apply to any kind of selling. This course would help you identify these competencies and your level of expertise in each one. It will provide you insight into how you can go about further strengthening those competencies in which you are already strong, as well as developing those which require polish. At the end of this four half day program you will not only have received feedback on how well you demonstrate certain behaviors that are essential for effective selling, you will also go through a process to improve the same. Course Fee: Non-Members Rs. 10,000; Members Rs. 9,500; Contributory Members Rs. 9,000
Instead of saying that man is the creature of circumstance, it would be nearer the mark to say that man is the architect of circumstance.
Thomas Carlyle
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STRATEGIC MARKETING PLANNING - (FULL DAY)

LAHORE: MAY 28-30, 2012 The fast paced business environment, where the competition is cut throat, requires marketing activities that are better planned and controlled to pre-empt environmental and competitive threats with due consideration given to the companys marketing assets and brand position. This workshop is designed to provide the participants with concepts and skills in strategic marketing beyond basics and fundamentals. it takes a closer look at the key strategies, customer insights and knowledge that are invaluable to the success of an organization Course Fee: Non-Members Rs. 20,000; Members Rs. 19,000; Contributory Members Rs. 18,000
SUCCESSFUL SELLING OF FINANCIAL PRODUCTS- PERFECTING THE ART OF SELLING & COACHING (FULL DAY NEW)
KARACHI: JUNE 04-05, 2012 LAHORE: JULY 23-24, 2012 Cultivating good relationships with customers will help financial institutions increase sales, employee morale, customer retention and improve customer loyalty. Successful Selling of Financial Products will give participants just what they need to become an outstanding relationship manager and to meet and exceed their sales goals. Topics to be covered: Develop a complete profile of a customers financial needs in order to understand short and longterm product needs Cross Sell products and services Respond to questions and objections from clients Identify sales and service referral opportunities Offering customers complete package of services to meet their needs Calling on business customers Interpret clues and identify client needs Cultivating existing business relationships & managing the client contact process Course Fee: Non-Members Rs. 12,000; Members Rs. 11,000; Contributory Members Rs. 10,000
Good thoughts are no better than good dreams, unless they be executed.
Ralph Waldo Emersonb
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Operations Management
DISTRIBUTION AND CHANNEL MANAGEMENT

KARACHI: MAY 02-03, 2012 In the marketing mix, all other Ps are easy to copy except the place. Strategy around the place is powerful. It is woven around networking and relationship with customers, distributors, wholesalers, and retailers. Organizations look at their Channel Excellence as one of its Sustainable Competitive Advantage. In addition, distribution activities have to be scientifically researched, planned, and monitored through a team of sales organization. This team must be motivated, energized, evaluated and coached with a continuous improvement drive in an organization. Course Fee: 15,000/- per participant
EFFECTIVE PURCHASE MANAGEMENT

LAHORE: MARCH 12-16, 2012 KARACHI: MAY 14- 18, 2011 Purchasing is a managerial process that goes far beyond simply buying materials. It includes planning and policy procedures that cover a wide range of related activities. In analyzing business operations, the phrase value-added concept expresses the difference between the cost of the component materials and the selling price of a finished product. The average company purchases goods and services valued at more than half of what it sells. An organizations profit is thus, to a large extent, determined by how effectively it procures and manages these materials. The efficiency of any organization is correspondingly contingent on the availability of component parts and materials of the right quality, in the right quantity, at the right time, at the right price, from the right source, and with delivery at the right place. Failure in any of these areas increases costs and decreases profit and can precipitate an economic crisis. In an increasingly globalized economy, buyers find it necessary to become world-class customers. They need to know their business so that they can effectively and efficiently satisfy the increasingly complex needs of their internal customers. This course as a whole is designed to present the principles and procedures that represent the most professional approach to purchasing in the private, public and nonprofit sectors of our economy. This approach focuses mainly on industrial or commercial purchasing in contrast to purchasing by household consumers. Course Fee: Non-Members Rs. 11,500; Members Rs. 11,000; Contributory Members Rs. 10,000
The world is filled with willing people; some willing to work, the rest willing to let them.
Robert Frost
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HOW TO IMPROVE THROUGH CUSTOMER SERVICE (NEW)

LAHORE: APRIL 09-13, 2012 Services are undergoing a transformation from the traditional concept of a service transaction to one of an experience. In Pakistan, successful growth of the service sector will depend on Innovation and Skilled Management that will promote an environment of continuous improvement in both Quality and Productivity. Creating a competitive advantage through Service Operations requires a thorough understanding of the service process and its contribution in organizational excellence. This professional training has been designed to give participants in-depth knowledge of the concepts and tools that are now being employed by companies around the world as they craft efficient and effective service operations. This training will focus mainly on three areas namely, (a) Understanding Services, (b) Designing the Service Enterprise, and (b) Managing Service Operations. This course is designed for managers and officers working in service organizations like Banks, Hospitals/clinics, Restaurants, Resorts, Clubs, Theme parks, Hotels, Airlines, Public dealing offices, Aftersales-service centers, etc. Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,500
INVENTORY MANAGEMENT (NEW)

LAHORE: APRIL 09-13, 2012 KARACHI: JULY 09- 12, 2012 This course provides participants with an operational knowledge and understanding of inventory management principles and techniques. Topics include: inventory fundamentals, ordering techniques, replenishment policies, Just-in-time (JIT), and inventory performance measurement. Basic methods of planning and controlling inventory in manufacturing, and distribution will be covered. Course Fee: Non-Members Rs. 7,000; Members Rs. 6,500; Contributory Members Rs. 6,000
IMPLEMENTING 5S
KARACHI: APRIL 17-19, 2012 LAHORE: JUNE 05- 07, 2012
5S encompasses a total facility-wide process of implementing and sustaining improvements that will last.
5S methodology, a simple yet powerful practice, helps guaranteeing product quality, ensuring safety and increasing the bottom line by identifying and eliminating waste in workplace. It has consistently proven its worth in organizations across the globe. 5S Implementation requires an all-encompassing workplace methodology. Such a holistic implementation moves 5S away from being just another methodology and to an intervention that can change the hearts and minds of the employees, irrespective of the state of maturity of the organization in improvements. This course, Implementing 5S is intended for the senior and middle managers of organizations of any size, type and industry. The focus of the course is to explain the rationale behind 5S methodology, present a case for it, and suggests a road-map for implementing and sustaining 5S methodology. Course Fee: Non-Members Rs. 7,000; Members Rs. 6,500; Contributory Members Rs. 6,000 35
KAIZEN: TOOLS FOR CONTINUOUS IMPROVEMENT

LAHORE: APRIL 02-06, 2012 KARACHI: JUNE 11-15, 2012 It is an established fact that KAIZEN is the single most important concept behind Japans economic miracle. It is this concept and its practice that has enabled Japanese organizations to consistently create customer-satisfying products of superior quality, and meet the competition head-on. KAIZEN is gradual, unending improvement, doing little things better, setting and achieving ever-higher standards. It is the ability to adapt processes to changing customers and market requirements, and doing it fast. It is a corporate culture complete with all the tools and techniques to make it happen. Aims of the Course: To present a clear understanding of what KAIZEN is How it is different from the western management practices? Different KAIZEN tools How these tools can be effectively applied in Pakistani industry? To present some Pakistani KAIZEN success stories
MAINTENANCE MANAGEMENT: FROM BREAKDOWN MAINTENANCE TO TOTAL PRODUCTIVE MAINTENANCE (TPM)

LAHORE: APRIL 30 MAY 04, 2012 KARACHI: JUNE 25 - 29, 2012 Organizations spend large amount of capital on plants, machines, equipment, building and other physical assets. Therefore, it is imperative that these assets are maintained at peak condition with lowest overall cost to the organization. The objective of this course is to present and compare various maintenance management approaches so that participants of the course could discover the best approach for their organization. This course also proposes how an effective maintenance Management Plan can be implemented in any organization. Indented for the Maintenance Managers, Plant Managers, Manufacturing Managers and Operations Managers at middle and senior levels this course also conveys as to what it takes to establish a typical Maintenance Management Department the pitfalls and dos and donts. Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500
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MATERIALS HANDLING AND WAREHOUSING

KARACHI: FEBRUARY 20 - 24, 2012 LAHORE: JUNE 18 - 22, 2012 This course is designed for people working in the fields of material and/or operations management who need the concepts, techniques, and terminology of material handling and warehousing activities. Techniques of material control, effective warehousing, and the use of appropriate material handling are covered. Completion of this course will significantly improve the participants knowledge of material handling and warehousing which can be used in the working environment. Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory Members Rs. 8,500
MANAGEMENT OF PRODUCTION OPERATIONS

KARACHI: MARCH 05 - 09, 2012 Production Operations Management may be defined as the management of the direct resources required for production and is recognized today as a critical functional area within every organization. Today modern concepts like Lean Manufacturing, Supply Chain Management, Business Process Reengineering, and TQM have revolutionized the field of Production Operations Management. Creating a competitive advantage through production operations requires an understanding of how the operations function contributes to productivity growth. This course presents the elements that comprise the field of Production Operations Management and introduces key operations management tools and concepts like Process Analysis & Selection, facility location, facility layout, lean manufacturing systems, Job shop scheduling & control. The course is designed for people involved in production operations like Production Managers, Production Supervisors, Plant Managers, Industrial Engineers, process & facility designers, etc. Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,500
MANAGING IN A DOWNTURN (NEW)

KARACHI: MARCH 26 - 29, 2012 LAHORE: MAY 21 - 24, 2012 Companies are struggling to balance persistent pressures to cut costs in resonance to the sour economy. It is not an easy task and requires picking cost-reduction targets carefully. Furthermore, business managers are trying to hold-on to their market shares and meet revenue targets. Downturn is here and as per our economists, it will be here for a while. Managers need to understand how to work in this environment. Companies that carefully plan and execute are the ones that produce results during the downturn. Course Fee: Non-Members Rs. 12,000; Members Rs. 11,500; Contributory Members Rs. 11,000
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PRODUCTION PLANNING, SCHEDULING AND CONTROL

LAHORE: MAY 14-18, 2012 This course provides the participants with the latest techniques for achieving maximum customer service with minimum inventory investment and ensuring efficient (low-cost) plant operations of the manufacturing facilities. Topics include: Production Planning and Control, Sales & Operations Planning, and Manufacturing Resource Planning (MRP II). Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500
PRODUCTIVITY IMPROVEMENT TECHNIQUES (NEW)

LAHORE: MAY 21 24, 2012 Pakistani organizations today need to identify ways to improve productivity in order to remain competitive in the current business world of cut-throat competition. Productivity measures are essential to assess the long term health of an organization that helps in determining that whether the organization is progressing or moving backwards. Enhancing productivity means an increase in the profits and decrease in the costs. All organizations, whether in service or manufacturing business, need to apply modern productivity improvement techniques in order to cope with the global challenges and to discover their business processes that need re-evaluating and/ or re-engineering. This course is designed to provide the participants with the latest tools, techniques, and methodology used by world class organizations for enhancing organizational productivity. Course Fee: Non-Members Rs. 11,000; Members Rs. 10,000; Contributory Members Rs. 9,500
SUPPLY CHAIN MANAGEMENT

LAHORE: MARCH 05 - 09, 2012 KARACHI: JUNE 04 - 08, 2012 Organizations all over the world are going through significant changes, refocusing on core activities and divesting themselves of many of the support functions traditionally carried in-house. We are on the brink of a major movement toward outsourcing the logistics function. This development has led to the broader concept of logistics that encompasses the functions of both suppliers and customers in an integrated supply chain. The topics include value chain analysis, strategic partnerships and alliance, international operations, network optimization, best practices and benchmarking. Course Fee: Non-Members Rs. 17,000; Members Rs. 16,000; Contributory Members Rs. 15,500
The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it.
Michelangelo
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TRANSPORTATION MANAGEMENT (NEW)

KARACHI: MARCH 26 - 29, 2012 Transportation has been defined as the function of planning, scheduling, and controlling activities related to mode, vendor, and movement of inventories into and out of an organization. Transportation management is the tool used to improve management of a firms transportation processes both inbound and outbound. This course has been designed for Materials/Logistics and Supply Chain managers who want to upgrade their knowledge and skills in this area. Course Fee: Non-Members Rs. 8,000; Members Rs. 7,000; Contributory Members Rs. 6,000
BUILDING POWERFUL SELF CONFIDENCE FOR SUCCESS (NEW)

KARACHI: MAY 07 10, 2012 LAHORE: JULY 09 12, 2012 A full economic recovery is not only dependent on restoring consumer confidence, but on building or re-building employee confidence. Confidence is recognized as the key ingredient between someone who is successful and someone who is not. This program focuses on how to eliminate your feats and build rock solid self-confidence. We all have the ability to become unstoppable by applying the science of self-confidence. Course Fee: Non-Members Rs. 12,000; Members Rs. 11,500; Contributory Members Rs. 11,000
When one door closes another door opens; but we so often look so long and so regretfully upon the closed door, that we do not see the ones which open for us.
Alexander Graham Bell
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Project Management
ADVANCED MICROSOFT PROJECT

LAHORE: MAY 07 10, 2012 KARACHI: JULY 16 19, 2012 Microsoft Project is designed to assist business managers in developing project plans, handling resources, managing budgets and tracking progress. Better understanding and customization of Microsoft project will really help business managers to effectively monitor and control their projects. This course is designed for professionals interested in improving their current knowledge of Microsoft Project to take advantage of advanced features. This training program will provide complete understanding of the advanced features of Microsoft Project including resource handling, exchanging project data, handling multiple projects, customizing Microsoft project environment, project reporting and implementing project central for project communication. Course Fee: Non-Members Rs.12,000; Members Rs.11,500; Contributory Members Rs.11,000
CONTRACTS MANAGEMENT
LAHORE: FEBRUARY 27 MARCH 01, 2012 KARACHI: JUNE 18 21,2012 Are your projects being derailed by outsourcing with high hidden costs? Due to poor internal contracts management, are contracted services exceeding budget and schedule? Are contracts being terminated or tied up in claims or litigation? If these sound familiar, your organization needs to develop professional Contracts Managers, who can manage your contracts in an efficient way. Contracts management training prepares you to understand the complete project cycle from acquisition planning and source selection to contracts administration up to final claims management. Through this course, youll learn how to use the core set of contracting skills needed to: Manage risk effectively. Evaluate price and cost proposals efficiently. Define, establish and justify "fair and reasonable" prices. Use proven techniques for conducting successful negotiations.
Contracts management training is for you if you are a contracts manager, a project manager, a contracts administrator, a sales or business development manager, a contracts proposal writer, a member of a source selection team or a commercial contracts professional who wants to strengthen his or her abilities. With shrinking project profits and increasing customer demands for international level management, organizations and individuals need to invest in Contracts Management skills to survive and compete in an extremely competitive future. Let us help you get started on the road to contracts management success today. Course Fee: Non-Members Rs. 15,000; Members Rs. 14,000; Contributory Members Rs. 13,500
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Project Management
EFFECTIVE PROJECT PROPOSALS

LAHORE: FEBRUARY 20 22, 2012 KARACHI: MAY 21 - 23, 2012 In order to win a potential project the comprehensive proposal must contain all the necessary information. This course has been designed for professional who are responsible for generating project proposal. The course will be covering the following topics: Table of Contents Executive Summary Introduction Scope of Services Project Plan Resource Requirements Terms and Conditions Case Study
INTRODUCTION TO PROJECT MANAGEMENT

LAHORE: FEBRUARY 27 - MARCH 02, 2012 KARACHI: MAY 21 - 25, 2012 The importance of Project Management to a companys profitability and to its market responsiveness is more critical today than ever before. Everyone needs the skills to complete a project on time and under budget, without compromising quality targets. This is a practical hands on course for those who are new in the area of project management as well as for those who want to refresh their knowledge and skills in project management. The course will cover the following topics: Project Management overview introduces the basic principles and processes of project management. Initiating a Project introduces the techniques to define the project missions and correlate project goals and objectives to corporate initiatives. Planning a Project provides the methods to define and develop detailed project plan using PERT/CPM. Executing and Controlling a Project introduces modern techniques to monitor and control project activities and deliverables, measure project progress and manage the Triple constraints and respond to changing project environment-Using PERT/CPM. Closing a Project provides methods to formalize acceptance to bring the project to an orderly close and conduct a Lessons Learned session. Course Fee: Non-Members Rs. 17,000; Members Rs. 16,000; Contributory Members Rs. 15,000
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Project Management
PLANNING & SCHEDULING WITH PRIMAVERA P6 V8

LAHORE: JULY 09 13, 2012 This course provides hands-on training for Primaveras Enterprise P6 Course. Participants will gain a thorough background in the concepts of scheduling and planning. This five-day course leads you through hands-on workshop that creates and tracks an entire project to completion. Course Fee: Non-Members Rs. 20,000; Members Rs. 19,000; Contributory Members Rs. 18,500
PROJECT MONITORING AND CONTROL

LAHORE: APRIL 16 - 19, 2012 KARACHI: JUNE 18 - 21, 2012 Project monitoring allows project managers and project stakeholders to continuously evaluate the performance of projects against agreed parameters, whereas project control provides effective mechanisms to keep projects on track. This training program enables participants to understand the tools and techniques for effective monitoring and control during the life of a project. The program will provide comprehensive knowledge about the methods for project monitoring and evaluation. It will also assist in understanding project reporting requirements and developing effective strategies for controlling projects. Course Fee: Non-Members Rs. 13,000; Members Rs. 12,000; Contributory Members Rs. 11,000
It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.
Charles Darwin
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Personal Effectiveness
HANDLING DIFFICULT PEOPLE

KARACHI: MARCH 06-09, 2012 LAHORE: MAY 28-31, 2012 Do you have to deal with irate, rude, impatient, emotional, persistent or aggressive people? Do you come home from work stressed out from having had to deal with difficult people all day? Businesses are learning the importance of having employees who are capable of handling all types of difficult people and situations. Employees who succeed in this area are in great demand. This four-day workshop encompasses techniques on how to manage difficult behavior of people and turn it into constructive and positive behavior. Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory Members Rs. 7,500
IMPROVING PERSONAL EFFECTIVENESS

LAHORE: MARCH 05 - 09, 2012 KARACHI: MAY 21 - 25, 2012 This course has been designed to help participants to make self-analysis from different angles and identify their weaknesses and strengths so that they may be able to determine the required course of action to improve their skills, knowledge and personality. The course is based on self-learning through questionnaires tests and exercises. Course Fee: Non-Members Rs. 13,000; Members Rs. 12,000; Contributory Members Rs. 11,500
PERSONAL IMAGING
KARACHI: APRIL 02-03, 2012 LAHORE: JUNE 12-13, 2012 Imaging is a communication tool which expresses our strengths, weaknesses, attitudes and attributes. It should be a genuine expression of ourselves, but that expression has to be appropriate to the culture, environment and situation in which we are functioning. In todays fast paced business world, impressions regarding competence, intelligence and reliability are formed within seconds and are usually based on appearance- hence the importance of first impressions cannot be underestimated. Knowing how to manage your personal presentation so that you are quickly seen as effective and confident is as critical as any business skill on a resume. Discover the right image for your workplace and discover a new confident, successful future. And see your corporate image enhance across all staff for best effect. This two day program helps you discover your best potentials by mastering your visual image, selfimage and attitude. Discover a new you with Style, Grooming, Business Dining and Social Etiquette. The Program is suitable for all managers who think that improving personal imaging will open new doors in professional advancement. Course Fee: Rs.4,000/- Per Participant 43
Personal Effectiveness
STRESS MANAGEMENT
LAHORE: FEBRUARY 27 - 29, 2012 KARACHI: MAY 15 17, 2012 Stress is known as the silent killer. Its continued impact, which is seldom felt by an individual, weakens the human system and eventually leads to a breakdown of psychological and physical health. Todays managers, burdened by ever increasing demands of information age management, are becoming increasingly vulnerable to stress induced problems and decisions. This three-day program is aimed at providing Chief Executives and Senior Managers with a comprehensive understanding of stress loaders in their personal and organizational lives and helps them to develop effectiveness stress management strategies. Course Fee: Non-Members Rs. 9,000; Members Rs. 8,000; Contributory Members Rs. 7,500
THE POWER OF POSITIVE THINKING

KARACHI: FEBRUARY 27 - MARCH 01, 2012 LAHORE: JULY 09 - 12, 2012 The Power of Positive Thinking Workshop is a powerful program with life-changing tools that will help you achieve your peak performance. This workshop is an opportunity to optimize your energy and target it in the direction of great productivity and personal achievement. Positive thinking can make us more resilient, creative and better able to handle setbacks. People who think positively are also more likely to experience job satisfaction, see the opportunities in a situation, welcome challenges, and learn lessons from difficult experiences. In this workshop we will examine the advantages to thinking positively, and look at common barriers to actually doing it. Participants will also have an opportunity to consider their own negative mental habits that may be holding them back from reaching their full potential. Simple, yet effective exercises will help build positive attitudes, to transform negativity into peak performance and reduce fear and stress. Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500
I'm a great believer in luck and I find the harder I work, the more I have of it.
Thomas Jefferson
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Quality Management
IMPLEMENTING QUALITY CIRCLES

KARACHI: MAY 22-24, 2012 LAHORE: JULY 17-19, 2012 First developed in Japan, Quality Circles is an approach which involves employees and allows them to solve their own job-related problems in an organized way. After successful implementation of Quality Circles in Pakistan by some of the leading global organizations, Quality Circles are attracting attention of all types of organizations - MNCs, Public, Private, Government as well as defense organizations. Pakistani organizations are starting to realize that Quality Circles produce remarkable results in cost reduction, safety and improvements in productivity, quality, and work environment. Organization now recognize that Quality Circles are implementable in Pakistan, and are suited to the business needs and economic environment of Pakistan. The purpose of this course is to enable the participants to immediately jump start the implementation of Quality Circles in their organizations. Course Fee: Non-Members Rs. 7,500; Members Rs.7,000; Contributory Members Rs.6,500
INTERNAL AUDITING FOR ISO 9001:2008

LAHORE: APRIL 23-26, 2012 KARACHI: MAY 28-31, 2012 This course provides an understanding of the internal auditing process for the ISO 9000 series standards, and is based on the requirements of ISO 9001:2008 standards and the ISO 19011 Guidelines for Auditing Quality Systems. It will provide the participants with techniques for conducting quality system audits and involves presentations, exercises and role-plays. Topics include: Introduction to ISO 9001:2008 Difference between auditing process based systems and compliance audit Quality Systems Auditing Phases: Planning, Execution, Reporting and Follow-up Course Fee: Non-Members Rs. 10,500; Members Rs. 9,500; Contributory Members Rs. 8,500
QUALITY ASSURANCE AND MANAGEMENT

KARACHI: MARCH 05 - 09, 2012 LAHORE: APRIL 09 - 13, 2012 The course objectives are to broaden the knowledge of professionals and engineers involved in Production and Quality Assurance. It is also intended to familiarize the participants with the tools and techniques of Modern Quality Control and Assurance. After attending this course participants will have a working knowledge of a number of systems and techniques so that they improve the existing systems in their companies. Course Fee: Non-Members Rs. 10,000; Members Rs. 9,000; Contributory Members Rs. 8,500 45
Quality Management
SIX SIGMA -THE BREAKTHROUGH MANAGEMENT STRATEGY

KARACHI: FEBRUARY 20-24, 2012 LAHORE: JUNE 04-08, 2012 Six Sigma is the most important initiative GE has ever undertaken. Jack Welch, Ex-CEO, General Electric Why businesses across the globe are climbing the Six Sigma bandwagon? Why Six Sigma is termed by some professionals as the most powerful breakthrough management tool ever devised? Because Six Sigma is a smarter way to manage a business. It puts customers first. It uses facts and data to drive better solutions. It is a business process that allows companies to dramatically improve their bottom line by designing and monitoring everyday business activities in ways that produces major returns on investment, improve quality while increasing customer satisfaction. Six Sigma results in extraordinary cost savings as well as opportunities to retain customers, capture new markets and build a reputation for top performing products. It provides specific methods to recreate the process so that defects and errors never arise in the first place. Topics covered include: Why Six Sigma is the right solution to achieve your business objectives? Why its knowledge is becoming an essential part of job description of business executives? What are the key elements of Six Sigma? What is Six Sigma methodology? How it works? How you can effectively implement it in your organization? Why and how is it suitable for organizations of all types and sizes? Course Fee: Non-Members Rs. 11,000; Members Rs. 10,500; Contributory Members Rs. 10,000
Effective leadership is putting first things first. Effective management is discipline, carrying it out.
Stephen Covey
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ADMISSION
In case of course cancellation, due to unavoidable reasons, PIM will not be responsible for boarding and lodging expenses of the participants. PIM reserves the right to reject and cancel any nomination without assigning any reason. PIM reserves the right to disallow the participant from attending the course in case of behavioral issues. Applications for the registration in the courses along with the course fee should be forwarded to the Program Office, Pakistan Institute of Management, Management House, Shahrah-e-Iran, Clifton, Karachi-75600. Enquiries on Telephones: (021) 99251718 EPABX: 99251711-14 & 35876954 Fax Nos: (021) 99251715-16, E-mail: pimkhi@pim.com.pk, Web Site: http://www.pim.com.pk For courses at Lahore applications alongwith the course fee should be forwarded to the Program Office, Pakistan Institute of Management, Management House, 70-B/2 Gulberg-III, Lahore-54660. Enquiries on Telephones: (042) 99263137 EPABX: 99263133-35 & 35761893 Fax: (042) 99263138 & 35761894, E-Mail: pimlhe@wol.net.pk
PIM MEMBERSHIP
INDIVIDUAL ASSOCIATE MEMBERSHI: PIMs Individual Membership offers an opportunity to join an elite group of professionals. An individual can apply for the membership by paying Rs. 600/- annually. INSTITUTIONAL MEMBERSHIP: PIMs Institutional Membership is open to business and corporate organizations in the private and public sectors. To date we have over 250 institutional members. The annual subscription, applicable from the date of submission of the form along with appropriate amount is shown below. Subscription is based on the total strength of an organization:
EMPLOYEE STRENGTH
1 501 1001 1501 Above to to to to to 500 1000 1500 2000 2000
ANNUAL FEE
Rs. 5,000 Rs. 10,000 Rs. 15,000 Rs. 20,000 Rs. 25,000
CONTRIBUTORY MEMBERSHIP: PIMs Contributory Membership is open to service and industrial

organizations. Organizations can become a contributory member by paying an advance amount of Rs.120,000/. this amount is adjusted during the year when employees attend courses during the year. The Contributory Members are entitled to the maximum discount in course fee offered by PIM.
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EVENING EDUCATIONAL PROGRAMS

PIMS EVENING MBA Objective
The objective of PIM's Evening MBA Program is to provide in-service managers an opportunity to upgrade their qualifications and equip themselves with a qualitative, practical, and professional MBA degree while they continue to hold their jobs.
Course Design & Duration

PIM's Evening MBA Program is designed to provide in-service managers with a comprehensive exposure to management theory and practical skills so that they can become better professionals, effective leaders, capable managers and more productive organizational members. The teaching methodology is PIM's time tested and successful mix of theory lectures, cases studies, group discussions, real life projects, computerized simulations and practical research. Students are evaluated comprehensively not only through examinations but through a continuous process of observation throughout their academic session to accurately evaluate their learning levels. PIM is offering 2 MBA programs; Regular MBA as well as an Executive MBA. Classes are held in the evening there by allowing in-service managers and students to undertake this academic upgradation with ease. Details of MBA programs can be obtained by the calling PIMs MBA Office Ph: 021-99251720. PABX: 021-99251711-14.
TRAINING FOR INTERNATIONAL CERTIFICATION

There has been a lot of demand for international certification from our valuable clients. PIM offers training on Certified Information Systems Auditor (CISA)
Certified Information System Auditor Program (CISA)

The objective of this program is to develop an understanding of the scope and areas to be tested in the CISA examination and prepare the participants for the exam. CISA certification has numerous benefits some of them are: Employee is able to apply state of the art information system audit, security and control practices and techniques. Help in business continuity and Disaster Recovery
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MANAGEMENT EDUCATION FOR PROFESSIONAL DEVELOPMENT

There has been a long-standing demand for PIM to offer a professional management program in the evening for working executives who need a professional qualification other than an academic MBA.
THE OBJECTIVE
The objective of these Programs is to provide participants an opportunity to upgrade their professional knowledge and skills in their respective fields through an intensive and structured learning experience. The duration of all these Diplomas is 4 months with the exception of Diploma in Modern secretarial Practices which is for 3 months. Classes are conducted twice a week in the evenings from 6:00-9:00 P.M.
PIM offers diplomas and certificates in 1. Diploma in Accounting and Finance 2. Diploma in Administrative Skills 3. Diploma in Communication and Interpersonal Skills 4. Diploma in Human Resource Management 5. Diploma in Marketing and Sales Management 6. Diploma in Managerial Skills 7. Diploma in Modern Secretarial Practices 8. Diploma in Project Management 9. Diploma in Quality Management
10. Diploma in Supply Chain Management 11. Diploma in Service Management 12. Certified Microsoft Office Professional Program 13. Chartered Financial Analyst (CFA) 14. Basics of Supply Chain Management 15. PMP Diploma Preparation in 2 Weeks 16. Spoken English Program
Diploma in Accounting and Finance. Duration: 4 months

This diploma designed to provide basic knowledge and develop practical skills for the working managers who have no or little background of accounting and finance. The program will ensure that the participants have a good understanding of modern day finance and accounting.
Diploma in Administrative Skills Duration: 4 months

Diploma in Administrative Skills is designed to address the growing need of professionals wanting good administrative skills. Effective Administration is essential for the success of an organization. This diploma will enable participants to develop and apply knowledge of principles in performing administrative duties. 49
Diploma in Communication and Interpersonal Skills Duration: 4 months

The Diploma is designed to enable managers / executives to improve the quality of communication with teams, departments and within the organization. The importance of communication cannot be underestimated as almost 75% of managerial time is spent on communication. The program would help participants to develop networking, public speaking, impression management and organizational communication skills.
Diploma in Human Resource Management Duration: 4 months

The Diploma provides an overview of the main HRM in order to provide a conceptual and practical basis for student learning. It develops such theories by examining the main techniques involved in managing Human Resources. It also encourages students to draw on their own experience to develop a clear understanding and practical working knowledge of Human Resource Management.
Diploma in Marketing and Sales Management Duration: 4 months

This Diploma is designed for sales professionals who are interested in gaining an insight into the process for improving performance effectiveness and also increase their chances for promotion. Diploma in Marketing & Sales Management is designed to give marketing sales professionals an in depth exposure to various components of marketing sales functions and their relation to overall organizations marketing strategy and will help in developing concepts which will be the basis of forming selling strategies.
Diploma in Managerial Skills Duration: 4 months

The Diploma is designed to provide knowledge, develop and enhance managerial competencies in managers so that they can become more productive organizational members. At the end of the diploma you would have an Overview of Management, would be able to develop Organizational Strategy, Manage and Achieve Organizational Goals, Manage Organizational Performance, enhance your Communication Skills as well as have an understanding of Finance and Information Technology.
Diploma in Modern Secretarial Practices Duration: 3 months

The changing role of the traditional secretary in todays business environment demands a new approach to secretarial training. Secretaries are assuming a wider range of responsibilities once reserved for managerial and professional staff. Many secretaries and assistants now provide training and orientation for new staff, conduct Internet research, disseminate information and ensure the smooth running of equipment and communication software in the office. This course provides an ideal opportunities for graduates and intermediates to enhance their skills & marketability when looking for a job.
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Diploma in Project Management Duration: 4 months

Diploma in Project Management will emphasize the importance of Project Management and familiarize participants with the skills necessary to initiate, plan, implements, monitor and close projects. This diploma would prepare participants for Preparation of International certification Project Management Professionals, (PMP) examination conducted by Project Management Institute . PMI , USA.
Diploma in Quality Management Duration: 4 months

Diploma in Quality Management provides an easy to understand and practical approach to equip professionals to achieve consistent peak performance, continual improvement and Competitiveness. The diploma will help getting prepared for the ASQs International Certification examinations.
Diploma in Supply Chain Management Duration: 4 months

Diploma in Supply Chain Management gives the participants an excellent familiarization with concepts and techniques in the subject and the material is based on a body of knowledge that has evolved over the past 50 years. The program is organized with a strong emphasis on management of business logistics, which is the basic foundation for the subject. After completing the program, the participants will strengthen their knowledge of supply chain management and the program of studies will provide knowledge that can be used in their work environment. It will also provide a basis for further study leading to National/International certification.
Diploma in Service Management Duration: 4 months

Diploma in Service Management has been designed to give participants in-depth knowledge of the concepts and tools that are now being employed by companies around the world. At the end of the diploma the participants will have an in-depth practical knowledge of managing Service Operations.
Certified Microsoft Office Professional Program Duration: 3 months

Microsoft Office is the industry standard for office automation. From documentation, reporting, spreadsheet calculations and multimedia presentations to emailing and database management, Microsoft Office is the ultimate choice of the businesses. As technology continues to expand in businesses across the world, the demand of the highly skilled and qualified Microsoft Office professionals has greatly evolved. Whether you want to stand out in the job market or to improve and upgrade your skills in the new version of Microsoft Office, this program will prepare you to take on these challenges. 51
Basics of Supply Chain Management Duration: 2 months

PIM is offering preparatory classes based on the Torny Arnolds book, which will help professional to appear in the CPIM Certification in Operation Management. This is the first of five examination to be taken in-order to be Certified in Production and Inventory Management. This is an 8-week program with classes being conducted twice a week.
Chartered Financial Analyst (CFA) Duration: 3 months

Chartered Financial Analyst (CFA) is a professional exam offered by CFA Institute, Virginia, USA. CFA is a widely recognized international professional designation setting global standards for knowledge, competence, skills and ethics in investment and finance. The CFA exam has three levels of exam. PIM is currently offering preparatory classes for Level 1 exam only. Regular tests and exams would be conducted to assist candidates with their preparation.
Spoken English Program Duration: 2 months

With the world changing at such a rapid pace the need to understand and communicate effectively and efficiently has become even more important. The Spoken English Program is structured so that every student can practice and improve English vocabulary, articulation and pronunciation, debate as well as become an efficient listener. The duration is three months, two days a week, to make it comprehensive and yet practical to attend.
All evening course timings are twice a week, 6:00 pm to 9:00 pm.
One who asks a question is a fool for five minutes; one who does not ask a question remains a fool forever. Chinese Proverb
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CONSULTING SERVICES
PIM the premier management training and consultancy organization in the country, offers consulting services in the following areas: Strategic Planning Development & Implementation Organizational Development Marketing Management & Research Financial Management & Restructuring Human Resource Management & Systems Development Production Operations Management Quality Systems Information & Data Management
PIM, with over 5 decades of proven experience in the Management Development field, is in the unique position to provide qualitative, realistic and balanced solutions to organizational challenges. We offer quality solutions for enhanced competitiveness and efficiency. Organizations can contact PIM for the services by communicating in confidence to the Institute.
INDUSTRY-SPECIFIC & IN-COMPANY TRAINING

PIM also designs and runs management development programs especially tailored to meet the needs of individual companies. Tailor made courses have a number of advantages:
The whole content is directly relevant to company needs All managers get the same 'message' thus aiding corporate development as well as individual development Top management can be involved in the program and ensure that desired benefits are achieved It is possible to develop a large number of managers in a comparatively short period of time
Courses can be customized and tailored to suit the needs of our client organizations. They can vary in terms of contents, duration, or number and mix of participants. In-house designed courses may be conducted either at PIM, or at other locations chosen by the client. Enquiries should be addressed to the Director, PIM.
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PIM
a pioneer in the field of executive development in Pakistan, specializes in the training and development of managers from business and industry. Its primary mission is to serve the growing and complex needs of organizational managers to achieve managerial excellence. Towards this end, PIM seeks to contribute to the enhancement of managerial skills through training, education, consultancy and research. Since its inception in 1954 more than 166,441 managers have participated in its courses. PIM was established by the Government of Pakistan to promote management development in the country. It functions under the Ministry of Industries and Production with an autonomous Board of Governors appointed by the Federal Government. PIM is a self sustaining non-profit organization. Its linkage in the past with the Harvard Business School and with Arthur D. Little, P-E International and Ashridge Management College gives it strong international institutional support. PIM is widely recog nized in Pakistan and abroad as the leading management development institute in the country. The Institutes full time faculty consists of professionals from a multidisciplinary group of highly qualified and trained counselors, having academic and as well as industry experience. With state of the art training centers at Karachi and Lahore the faculty is able to train as many as one hundred and fifty managers per week. Services offered by PIM include customized in-company courses, continuing education programs EMBA, diplomas and management consultancy service. PIM is well recognized for its consultancy services in strategic planning, human resources management, marketing management and organization development.
KARACHI
LAHORE
GOVERNMENT OF PAKISTAN, MINISTRY OF INDUSTRIES & PRODUCTION
PAKISTAN INSTITUTE OF MANAGEMENT

Management House, Shahrah Iran, Clifton, Karachi -75600 Telephones: (021) 99251718 EPABX 99251711 -14 - 35876954 Fax Nos: (021) 99251715 & 99251716 E-Mail: pimkhi@pim.com.pk Web Site: http://www.pim.com.pk Branch Office: 70-B/2, Gulberg-III, Lahore-54660 Telephones: (042) 99263133-35 - 35761893 ,Fax No. (042) 99263138 - 35761894 E-Mail: pimlhe@wol.net.pk
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Reating Rganizational Xcellence: World Class Competitiveness

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Reating Rganizational Xcellence: World Class Competitiveness

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World Class Competitiveness

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