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Information Technology Leadership Interview Guide

MBA515 Management Information Systems


New England College of Business
Week 1 Group Assignment
INTRODUCTION/ CONTEXT
First, thank you for taking time out of your schedule to spend
some time talking about information technology and its role at
our company. Our working group for the MBA program is
putting together a presentation of how each of our IT roles and
departments impacts our businesses. Were asking questions of
technology leadership to better understand:
The relationship between the technology platforms/systems
used and how to manage them
The process of using technology to inform business and
strategy decisions
The role of technology leaders as business process experts
Thanks again, and lets get started.
DISCUSSION
Involvement in Strategy
1. How does your organization integrate IT with its business
process? Are there barriers to collaboration?
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2. What role does IT play in making decisions about new
products or services?
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3. What role does IT play in adding a competitive advantage to
the business?
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4. What is the outlook for your IT budget with your organization


and amongst your competitors? Do you feel as if your
organization is in a more favorable position?
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Involvement in Operations
5. What is your role as CIO (or ______) and how does that fit
into the company's structure?
6. What role does IT play in helping create products or services
that comply to industry regulations, (use your own industry
standard such as IEEE, FERPA, HIPPA, etc)?
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7. Do you outsource a certain percentage of development/work?
IF YES: How do you expect this percentage to increase over
the next couple of years? IF NO: Is it important to have some
percentage outsourced? Why/why not?
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8. As outsourcing carves away large slices of the traditional IT
function, technologists are being asked to serve as business
process experts, project organizers and vendor managers, roles
that require leadership and interpersonal skills. What are the
changes IT needs from business managers to foster an alliance
between the two functional areas and ensure the Technologist
can fill these critical roles?
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9. How much of your organizations IT department is geared
towards security and risk mitigation? Does working in a
regulated environment cause additional challenges? If so, then
please indicate a top challenge.
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Involvement in Change:
10. How does IT act as a change agent within our organization?
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11. What opportunities are available to IT managers now as
opposed to in prior years?
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12. What do you see as the future of IT/IS in our industry?
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13. Is mobile technology and social media to your organization?
IF YES: How has IT played a role in this? IF NO: Why?
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14. Should our company focus on being a leader in technology in
our market space? IF YES: What are the top 3 things you
would do to drive to leadership? IF NO: Why?

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Follow up with Online Survey


Thanks again for your time and help. Ill send you a link to an
online survey that asks you to rate several items. It is only a few
minutes long and will help us to add some quantitative data to
our presentation. We need it submitted by Wednesday evening
is that ok? Also, the online survey is confidential so we will not
know who submitted. Thank you!
DEMOGRAPHICS:
Ask these questions of your interviewee only if you do not know the
answer:
What is your title:
What is your industry sector:
How many years have you been in IT:
How many years have you worked in this sector:
What is your reporting line: CEO CFO COO CIO Other