Tawam hospital is a Ministry of Health Hospital built in 1979.

The hospital started as 227 bed referral/ acute care general hospital serving the national population. Since then it's been uninterrupted growth. In 1993 the Tawam Dental Centre opened. By 1997 expansion included a new polyclinic and day surgery. The number of beds increased to around 477. Today, the Tawam Hospital provides a major portion of the medical services for the United Arab Emirates through a full range of diagnostic and management facilities for patients ranging in age from the neonate to the elderly. The hospital is the referral centre for Oncology, neurosurgery and paediatric surgery. it is affiliated wth the Faculty of Medicine and Health Sciences of the Emirates University. Tawam Hospital has an excellent reputation, both in the Middle East and in the West for the quality of patient care provided, and for the research papers published in most reputable journals. LOCATION AND SIZE Tawam Hospital is considered one of the advanced medical centres in the Middle East. Located 14 Kilometres from the centre of Al Ain, the hospital is approximately 100 miles from the coastal cities of Abu Dhabi and Dubai. It's easily accessible to the general population as well as to accident victims. The services of the 477 bed Centre are at a high level of professional standards. The administration requires that the quality of services rendered and the general operating standards of the centre meet the standards of European and North American hospitals. In addition to providing excellent care for patients, Tawam Hospital trains appropriately educated nationals for administrative, professional and technical positions. There are continuing education programmes and specific training programmes for nationals in various technologies. MEDICAL SERVICES The hospital project contains facilities for a full range of acute, tertiary, secondary and primary patient care services for both inpatients and outpatients. Tawam Hospital has the following clinical units: OR/RR, Intravenous Therapy, Male/Female Units, Royal/VIP, Medical Units, Oncology, Speciality Clinics, Paediatrics Medical & Surgical, Dialysis, Emergency Room, ICU/CCU, Outpatients Department, Community Health, NICU and Maternity. This hospital complex also incorporates an MRI and ESWL/Lithotrypsy Unit and Radiotherapy unit. There is a new polyclinic and day surgery. The Nursing Service has its own management structure under the Director of Nursing. GENERAL INFORMATION The staff of Tawam Hospital come from many parts of the world.

Employment contracts are for one or two years and often renewable. The standard work week is 48 hours. The number of hours in a shift vary somewhat from department to department. The standard work week is Saturday through Thursday ( till 13:00 hrs ). Support services normally work from 08:00 hrs to 17:00 hrs. Depending upon their specific work areas, technical employees may work the same hours, or from 07:00 hrs to 16:30 hrs. The Nursing Department operates on a 12 hour shift system. Nursing personnel are expected to rotate between day and night shifts. For those who qualify, overtime is paid for time worked in excess of 48 hours per week.

Tawam Hospital
Al Ain, United Arab Emirates 011-971-3767-7444 (tel) 011-971-3767-7634 (fax) webmaster@tawam-hosp.gov.ae www.tawam-hosp.gov.ae Specialties: dentistry, oral and facial surgery, cancer

Profile
Tawam Hospital is located 100 miles from Dubai. The hospital's nursing staff of 900 represents 33 different nationalities. The hospital earned JCI accreditation in 2006. Johns Hopkins International manages Tawam Hospital, which has 477 beds. It is a full-service hospital, with several specialties. The Department of Oncology is the cancer referral center for the UAE and other Gulf states. Established in 2004, the 46-bed department includes hematology, radiology, and palliative care. The Dental Centre is a free-standing dental hospital 15 minutes from the main hospital. The center was one of the first dental facilities in the Gulf region to provide a complete implant dentistry service, specializing in one- and two-stage dental implant replacements. Two clinics treat oral and facial surgery. There are 16 general dentists and 14 consultants who represent every clinical specialty. The Department of Surgery covers all subspecialties except for cardiovascular surgery. The department has six fully equipped operating rooms, and more than 4,000 inpatient and outpatient surgeries are performed each year. Common procedures include orthoscopic surgery for knee and hip replacements; ear, nose, and throat (ENT) surgery using endoscopes; prostatic surgeries; neurosurgery; and reconstructive surgeries, especially to treat burn cases. Tawam's Clinical Nutrition Department has a unique service to manage inherited metabolic diseases such as disorders of amino acid metabolism and fatty acid oxidation.

GENERAL INFORMATION Tawam hospital is a Ministry of Health Hospital built in 1979. The hospital started as 227 bed referral/ acute care general hospital serving the national population. Since then it's been uninterrupted growth. In 1993 the Tawam Dental Center opened. By 1997 expansion included a new polyclinic and day surgery. The number of beds increased to around 477. Today, the Tawam Hospital provides a major portion of the medical services for the United Arab Emirates through a full range of diagnostic and management facilities for patients ranging in age from the neonate to the elderly. The hospital is the referral center for Oncology, neurosurgery and paediatric surgery. It is affiliated with the Faculty of Medicine and Health Sciences of the Emirates University. Tawam Hospital has an excellent reputation, both in the Middle East and in the West for the quality of patient care provided, and for the research papers published in most reputable journals. The staff of Tawam Hospital come from many parts of the world. Employment contracts are for one or two years and often renewable. The standard work week is 48 hours. The number of hours in a shift vary somewhat from department to department. The standard work week is Saturday through Thursday ( till 13:00 hrs ). Support services normally work from 08:00 hrs to 17:00 hrs. Depending upon their specific work areas, technical employees may work the same hours, or from 07:00 hrs to 16:30 hrs. The Nursing Department operates on a 12 hour shift system. Nursing personnel are expected to rotate between day and night shifts. For those who qualify, overtime is paid for time worked in excess of 48 hours per week.

LOCATION AND SIZE Tawam Hospital is considered one of the advanced medical centers in the Middle East. Located 14 Kilometers from the center of Al Ain, the hospital is approximately 100 miles from the coastal cities of Abu Dhabi and Dubai. It's easily accessible to the general population as well as to accident victims. The services of the 477 bed Center are at a high level of professional standards. The administration requires that the quality of services rendered and the general operating standards of the center meet the standards of European and North American hospitals. In addition to providing excellent care for patients, Tawam Hospital trains appropriately educated nationals for administrative, professional and technical positions. There are continuing education programs and specific training programs for nationals in various technologies.

MEDICAL SERVICES The hospital project contains facilities for a full range of acute, tertiary, secondary and primary patient care services for both inpatients and outpatients. Tawam Hospital has the following clinical units: OR/RR, Intravenous Therapy, Male/Female Units, Royal/VIP, Medical Units, Oncology, Specialty Clinics, Paediatrics Medical & Surgical, Dialysis, Emergency Room, ICU/CCU, Outpatients Department, Community Health, NICU and Maternity. This hospital complex also incorporates an MRI and ESWL/Lithotrypsy Unit and Radiotherapy unit. There is a new polyclinic and day surgery. The Nursing Service has its own management structure under the Director of Nursing.

RECREATION SERVICES FOR EMPLOYEES The recreation office, swimming pool and Center are located in the Female Compound and provide facilities for all Tawam employees and their dependants. Open daily from 7:00 hrs till 22:00 hrs. The center incorporates games rooms, "Revels" where there are facilities for table teens, pool, darts, board games etc. Exercise/Dance Room, Snooker Room, Weight & Conditioning Room, TV/Video Room Etc. A new recreation center is also currently being completed which will offer superb facilities. It is in the final stages of completion. Facilities will include: Swimming Pool, Gym, Video Library, Aerobics Rooms, Games Room & Restaurant. In addition to "in-house" events , the Department arranges for other activities taking place in and around Al-Ain. Al-Ain, Abu Dabi and Dubai are interesting, bustling places. There are shopping centers and malls offering a good selection of goods at very affordable prices. Hotels offer excellence in both services and in their first class restaurants, most of which hold outdoor barbecues or brunch on Fridays.

TRANSPORTATION A free bus service is provided to transport employees to and from the airport on commencement and completion of their contracts with Tawam Hospital.

There is a free bus service for all hospital employees every half hour to Al Ain from 6:30 hrs until midnight. A free hospital service runs to Abu Dhabi, Dubai and Shaijah.

HOUSING Some photos of typical housing SINGLE FEMALES Free air-conditioned furnished, prefab type, accommodation is provided by the hospital. Single females are required to live on the hospital compound and are accommodated in a single or double prefabricated unit. The single unit consists of approximately 500 sq. feet of living space including livingldining area, kitchen, shower and bedroom. Cooking utensils, ware, cutlery, ironing board, one set of sheets, towels and blanket are provided. Employees may be required to share accommodation, All utilities are provided and repairs are carried out free of charge. SINGLE MALES Single male staff are usually accommodated in furnished air-conditioned apartments in and around the town of Al Am. FAMILY UNITS Family units are also available both on the hospital compound or at nearby locations for candidates on a married status contract. New Accommodation A new housing complex is due for completion in late 1998. This will comprise an apartment complex on the Tawam Hospital campus. These are single apartments comprising living room, bathroom, kitchen and bedroom. It will be situated on landscaped surroundings.

CONTRACT AND BENEFITS SCHEDULE You will be eligible for accompanied/ unaccompanied status contract and will receive the following benefits.

Contract, one year and often renewable.

Air transport, economy class, from point-of-hire to Abu Dhabi for initial mobilization and air transport from Abu Dhabi to point-of-hire at end of contract. End of contract entitlements (Bonus) consisting of one month salary for each year worked. Ticketing, a return ticket to point-of-hire once a year. Vacation, Up to grade level 4 (Senior Staff Nurse) 45 days + 12 days public holiday. Grade 4+, 50 days + 12 days public holidays. Housing, including utilities, appliances, linens, etc. provided. Uniforms, provided. Transportation, from hospital to housing and back and shopping trips, including trips to Abu Dhabi, Dubai,Shargah, provided. Medical care and dental care provided free at the hospital. Access to subsidized meals in Hospital project cafeterias. Emergency Leave, available. Salary paid in local currency by end of each Gregorian month. This income is Take Home pay since there are No Taxes in UAE.

Tawam Hospital Maintains JCI Accreditation

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In This Article
Abu Dhabi Health Services Company

Michael E. Heindel - CEO Tawam Hospital.

Al Ain, 7th January, 2010: Tawam Hospital, in affiliation with Johns Hopkins Medicine, has once again received international accreditation from the Joint Commission International (JCI). The JCI improves the quality of patient care by assisting international health care organizations, public health agencies, health ministries and others evaluate, assess and demonstrate the quality of patient care.

Tawam Hospital was one of the first Joint Commission International accredited government hospitals in the UAE. Receiving JCI accreditation provides assurance that the standards, training and processes used to survey the performance of health care organizations meet the highest international benchmarks for accreditation entities. Ahlam Al Sheiban, Director, Department of Performance at Tawam Hospital, said that to maintain the level of care and meet such high international standards is a great endorsement of the hospital's commitment to its patients. "We are determined to provide quality patient care in terms of medical treatment and emotional support. Our patients are always our number one priority, and to ensure their well-being and satisfaction, this accreditation recognizes that Tawam Hospital is at the forefront of administration procedures, staff qualifications, safety, leadership, and technology.
"The end results depend very much upon a cumulative and consistent team effort from every individual and every department at the hospital and it is their professionalism and dedication that results in the accolades received from the surveyors." she added.

Tawam Hospital has been heavily involved in community projects throughout 2009, including the mobile mammography initiative for Breast Cancer Awareness Day, which resulted in a 500% increase in the number of screenings from 2008. The hospital has also organized a number of high-level conferences on key issues including kidney disease, pain management, pediatrics and leading medical research, and initiated educational campaigns on breastfeeding and palliative care.
Carl Stanifer, CEO of SEHA said, "One of our goals is to have all of SEHA 's hospitals earn this distinguished seal of accomplishment. We are very proud and congratulate all of the people at Tawam Hospital whose hard work and dedication to excellence helped achieve this honour again.

"Accreditation is the gold standard of excellence in the healthcare industry. Accreditation is attainable only through collaboration among all organization staff members. Providing high quality care is a team effort and one that gives employees a feeling of prestige to work in an accredited organization," he added. Michael E. Heindel, CEO of Tawam Hospital commented that, "While our work is focused on the overall care of our patients, it is great to receive verification that we are doing things right. It is good to know that we are meeting the highest expectations and delivering on our promises. It is reassuring to know that patients being treated at Tawam are in the best hands. This accreditation lets our community know that not only are we tested, but we are trusted." JCI standards focus on the areas that most directly impact patient care, which include access to care, assessment of patients, infection control, patient/family rights, and education. "This accreditation is essentially a confirmation of best practice and we will continually strive to achieve the highest standards of evidence-based care," added the chief executive. Tawam Hospital is owned and operated by SEHA, the Abu Dhabi Health Services Company which is responsible for the curative activities of the public hospitals and clinics of the Emirate of Abu Dhabi. -EndsAbout Tawam Hospital Tawam Hospital in affiliation with John Hopkins Medicine is a premier, 477-bed tertiary care facility located in Al Ain, Abu Dhabi, the largest of the United Arab Emirates. Tawam serves as a regional referral center for specialized medical care and a national referral center for oncology services. Though it offers services in all specialties, the hospital is best known for its neonatal care, emergency medicine, intensive care, oncology services and state-of-the-art cardiac care. Tawam Hospital is the first government hospital to receive JCI accreditation in the UAE. About Johns Hopkins Medicine International Johns Hopkins Medicine International (JHI) facilitates the global development of the Johns

Hopkins Medicine mission: to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. As the international access point to thousands of Johns Hopkins experts in medicine, nursing, public health and health care administration, JHI coordinates treatment for out-of-town patients who travel to Baltimore and for local patients with limited English proficiency. It also provides services in hospital management, health care consulting and clinical education through strategic alliances and affiliations in the Middle East, Latin America, North America, Europe and Asia. About Johns Hopkins Medicine A more than $5 billion enterprise, Johns Hopkins Medicine unites physicians and scientists of the Johns Hopkins University School of Medicine with the organizations, health professionals and facilities of JHHS. The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Diverse and inclusive, Johns Hopkins Medicine educates medical students, scientists, health care professionals and the public; conducts biomedical research; and provides patient-centered medicine to prevent, diagnose and treat human illness. Johns Hopkins Medicine has provided international leadership in the education of physicians and medical scientists in biomedical research and in the application of medical knowledge to sustain health since The Johns Hopkins Hospital opened in 1889. The Johns Hopkins Health System includes four acute-care hospitals -- The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Howard County General Hospital, and Suburban Hospital -- and other provider and managed care organizations which together provide an integrated health care delivery system. For more information about Johns Hopkins Medicine, please visit: www.hopkinsmedicine.org. About SEHA SEHA is health in Arabic. The Abu Dhabi Health Services Company - whose corporate identity is SEHA - is an independent, public joint stock company created to manage and develop the curative activities of the public hospitals and clinics of the Emirate of Abu Dhabi. SEHA is committed to providing quality, cost effective healthcare on par with international standards measured through accessibility, affordability, choice and satisfaction. SEHA manages eight hospital systems totaling 12 facilities, 2,644 licensed beds, 62 Ambulatory and Primary Health Clinics, 2 blood banks, an educational autism center and is one of the largest employers in the Middle East with more that 15,00 employees. For further information, contact James S. Ferrier, Corporate Marketing Manager at jferrier@seha.ae or Salama Al Mazrouei, Sr. Corporate Marketing Specialist at smazrouei@seha.ae. For media enquires, please contact: Sumaya Al Harrasi Section Head , Business Development Tawam Hospital Tel.: +971 3 7075131

Mobile: +971 504487831 Fax: +971 3 7075192 Email: sharrasi@tawamhospital.ae Zeina El-Hakam ASDA'A Burson Marsteller Public Relations - Dubai www.asdaa.com T: +971 4 3355 969 M: +971 50 877 3400 F: +971 4 3356 080 Email:z.hakam@asdaa.com Press Release 2010