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SERVE AND DELIVER

Voice introduces Serve and Deliver a showcase of the groundwork that is being done in the various communities, municipal regions, as well as the local heroes and exceptional projects. Be the voice of local government.
Award received by Chris Hani District Municipality for developing and rolling out an environmental and climate change mitigation and adaptation, and a blueprint that can be replicated across the continent.

Three Crowns and Hangklip High School students exchanging information about the sustainable commons project as part of their curriculum.

COMBATING CLIMATE CHANGE Chris Hani District Municipality Chris Hani District Municipality (CHDM) has been recognised for its work in the global battle against climate change. On 4 November 2011, CHDM was presented with an award recognising best innovation in the public sector, at the 9th Public Sector Innovation Conference hosted by

the Creative Problem Solving Institute. The municipality, along with the Development Bank of Southern Africa, the Department of Education and Eskom, has been instrumental in the establishment of a school-community project that encourages students to innovate alternative energy designs. Submissions included a greenhouse made of recycled plastic bottles, a solar cooker and a solar water heater. A total of 170 learners and staff from the Three Crowns School in Lady Frere benetted from this pilot project, which intends to improve their learning experience and lives through an Integrated Biogas System. The beauty of these submissions is in their simplicity. The fact that the projects are made from readily-available materials means that they can easily be replicated throughout the CHDM jurisdiction. The impressive example set by CHDM in the area of environmental health demonstrates an acknowledgement of the important role of local government in taking action against climate change through the education and mobilisation of the communities on the ground. (Eastern Cape)

The greenhouse to keep the house warm during cold days and cool during hot days.

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REDUCING WATERBORNE DISEASE OR Tambo District Municipality OR Tambo District Municipality are taking action in water access and supply. Through the establishment of the Regional Water Supply Scheme (which cost R206 million and created over 4 500 temporary jobs in the area) it was hoped that the project would contribute to a reduction in incidences of waterborne diseases. The steps taken by municipal authorities to tackle water supply and sanitation in the Eastern Cape are impressive. It is hoped that municipalities throughout the country will learn from these experiences and implement similar projects to provide the basic human right of access to clean water in their communities. (Eastern Cape)

EDUCATING THE YOUTH Amathole District Municipality On 6 February 2012 the Amathole District Municipalitys Executive Mayor, Councillor Nomasikizi Konza embarked on a week-long programme to promote education of rural youths in the Eastern Cape. Councillor Konza and the mayoral committee visited a number of rural schools, such as Nkintshana Senior Primary School in Xhora and JS Skenjana High School in Dutywa, to address learners and distribute vital items of clothing. The series of school visits were part of a drive to promote the Adopt a School Programme, whereby local businesses are encouraged to support a local school in any way they can, either nancially or through the donation of various resources. Amathole District Municipality has demonstrated an acknowledgement of the importance of education in the development of these rural communities where many residents survive on old-age grants or child grants received from the government. In a speech made at JS Skenjana High School, Mayor Konza stressed the importance of a holistic solution that included a variety of stakeholders in the promotion of education, saying: We are [also] calling on everyone who is involved in the education of a child parent or teacher to prioritise the educational needs of our children over anything else. We cannot and dare not compromise in the issue of education. Our future is in your hands. (Eastern Cape)

Councillor Nonzukiso Matiwane, Portfolio Head: Health and Community Services, anked by Francois Nel, Director: Health and Community Services (right) and WESSA representative (left).

One of the methods of growing vegetables.

THE LEGACY OF A LOCAL HERO 25 February 2012 Thousands descended on Bloemfontein to pay their last respects to Isabella Winkie Direko, the Free States former Premier and distinguished community leader. Direko was honoured with an ofcial provincial funeral and ags ew at halfmast throughout the Free State. Born in 1929 in Botshabelo, Bloemfontein, Direko became involved in politics in the 1940s. She was elected as an MP in 1994 and also served as a member of the National Council of Provinces from 1994 to 1999, but she will be most remembered by citizens of the Free State for her involvement in community development. Before The late Free State Premier Isabella she began her formal career as a politician she was a successful teacher and taught Winkie Direko. a number of ANC leaders. She was also appointed a chancellor at the University of the Free State where she became the rst black person and woman to hold the position. Direko was instrumental in the establishment of Bloemfonteins branch of the National Institute of Crime Prevention and Reintegration of Offenders (NICRO). She used the NGO to put pressure on magistrates to pay attention to the conditions afforded to detainees and organised legal assistance for community members charged with political cases. In 1993 Direko was named Bloemfonteiner of the Year for her outstanding contribution to the local community. (Free State)

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IMPROVED WATER SUPPLIES Joe Gqabi District Municipality Water supply projects are top of the agenda for most Eastern Cape municipalities. These have visibly taken action to increase access to clean water within their communities. Many areas within this region are very rural and access to infrastructure is very low. In the past, people within these communities have been left with no other option but to source their water from high risk sources such as dams, rivers and boreholes. Owing to the support from the Municipal Infrastructure Grants (MIG) fund and commitment from local leaders, projects have been implemented to improve water supplies. One example of such a project is that executed by Joe Gqabi District Municipality, namely The Mt Fletcher Bulk Water Supply Scheme. The total cost of this project was just under R81 million. Not only has this scheme increased access to a clean water supply for the communities of Mt Fletcher and its 19 surrounding villages, but it has also enhanced economic growth in the area through the creation of 182 job opportunities. (Eastern Cape) AUSTRALIA SOUTH AFRICA PARTNERSHIP The Australia South Africa Local Governance Partnership (ASALGP) ofcially comes to an end in March 2012, although many of the relationships it has spawned are expected to continue. ASALGP supports the development of South African local government through a practical partnership; building skills, ability and knowledge of people in local and provincial government to help provide services to people living in poverty. One of the key objectives of the ASALGP was the creation of long-term relationships between South African and Australian municipalities. The partnership programme saw the linking of municipalities in South Africa and Australia over time with the goal of sharing knowledge and experience in specic areas where both municipalities had an interest. These included nancial management, performance management, service delivery and intergovernmental relations. Below are some of the 14 partnership programme activities that were begun: PUBLIC PARTICIPATION TECHNIQUES Matjhabeng Local Municipality Three people from Matjhabeng Local Municipality travelled to Australia and were hosted by Brisbane City Council to nd out more about public participation techniques used there. As a direct result of the study tour, Matjhabeng intends to launch a new approach to gender equity in public participation, especially through ward committees. Brisbane is also examining a system similar to ward committees for Brisbane City as a result of the visit of the South Africans. MICRO ENTERPRISES THAT PROVIDE SERVICE Umkhanyakude District Municipality The partnership between Umkhanyakude District Municipality and Wanneroo in western Australia was about creating a relationship to share knowledge and expertise on local economic development for the creation of jobs. Much learning has been achieved through this relationship for the municipal staff and womens businesses about micro enterprise (ME) support and the contribution that MEs can make in terms of local economic development and poverty reduction. It is hoped that the relationships created as a result of this project will provide opportunities for people to share their successes and achievements and learn more about other local government initiatives, and that this in turn will enable them to better fulll their mandate of providing quality services to their communities. ECONOMIC OPPORTUNITIES FOR WINEMAKERS Letsameng Municipality The partnership between Barossa in South Australia and Letsameng Municipality in the Free State enabled the exchange of information, knowledge and people in relation to the role of winemaking in developing tourism. Andrew Cameron and Kevin Hoskin of the Barossa area of South Australia near Adelaide also successfully completed their return leg to South Africa. These two passed on information about local economic development opportunities in schools regarding winemaking, as well as lots of helpful information about how municipalities work in Australia. Barossa and Letsameng have since signed a formal memorandum of understanding between them about their work together over the years. (Free State)

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CITY OF JOBURG IN UPGRADE Efforts to get people moving more safely and efciently have been completed in Ivory Park, Diepsloot, Zola and Orange Farm, with ve projects designed to support walking and public transport. In Zola, Soweto, 50 jobs were created in a R2.6 million project that included laying a 1.6km sidewalk, kerbs and streetlights, upgrading stormwater pipes, installation of sub-drainage and also decorating the area with public art. A project in Orange Farm created 64 jobs when R2.85 million was spent laying a 1.9km sidewalk and upgrading storm-water drainage. Two projects costing R4.5 million were completed in Ivory Park, with new sidewalks at Swazi Inn and Emthonjeni. The construction also involved laying kerbs and storm-water pipes, creating taxi lay-bys, landscaping and installing urban furniture. Finally, in Diepsloot, R5 million was spent on improvements, including two pedestrian bridges. Funds for the projects came from the Citys Expanded Public Works Programme (EPWP) and the work was to maximise job creation. (Gauteng) IMPROVEMENT IN NUMBERS OF THEFT INCIDENCES Over the last 12 months, an average of 1.7 incidents were recorded per day throughout Ekurhuleni, a big improvement from four to ve daily incidents experienced in the past. Measures taken to combat theft include pepper gas systems installed in 211 substations, cable theft alarms in 68 substations and 11 tted with camera systems. (Gauteng) COMMUNITY CENTRES CATERED FOR West Rand District Municipality Last year the WRDM realised there were no community centres to cater for the social needs of residents in the area, and decided to construct a multi-purpose community centre (MPCC). Plans included a community hall, library, post ofce, clinic, and a base for the SAPS, social development, and home affairs ofcers. During the design stages numerous challenges were experienced from both private and governmental sources, which resulted in delays and added expenses. The development was postponed and existing but unused buildings in the area are instead being refurbished to provide those facilities. This has meant that the existing general dealer shop has been refurbished and a disused garage converted into a community hall. In addition, a disused farmhouse has been converted into the ofces that will be used by the SAPS, Department of Social Development and Department of Home Affairs. (Gauteng)

SUCCESS FOR HOUSING DEPARTMENT Ekurhuleni Metropolitan Municipality The Regularisation and Transfer of Ownership Programme (RETRO) designed to transfer stateowned houses and ats to qualifying occupants has seen more than 20 000 properties transferred. Other successes include: Improved sanitation services achieved by installing 1 064 chemical toilets at informal settlements Refurbishment of 10 rental complexes and ve hostels Relocation of 130 families from the sewer line at Ramaphosa Informal Settlement, and relocation of a further 3 252 families from Bapsfontein Informal Settlement to more suitable land. (Gauteng)

FREE BASIC ELECTRICITY IMMINENT Ekurhuleni Metropolitan Municipality A funding agreement to supply free basic electricity (FBE) to Eskom-supplied areas in Ekurhuleni that was signed in 2005 has been extended until 2013. More than 69 000 customers will receive 100 units of free basic electricity. Efforts to reduce cable, copper and electricity theft are costing R30 million a year, but are beginning to pay off. (Gauteng)

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KROMDRAAI WATER PIPELINE REFURBISHED West Rand District Municipality Several projects have been undertaken to upgrade sections of the West Rand District Municipality (WRDM) in recent months. One key water supply initiative is to refurbish the 7.5km Kromdraai Water Pipeline, funded by the Department of Local Government and Housing. The pipeline provides communities in the area with safe and reliable potable water, instead of them relying on boreholes, rivers, rain or tankered water. The pipeline will

also supply water to Katlego Arts and Craft Facility, which was constructed by the WRDM to enhance economic development in the area. The existing pipeline will be widened and the pressure increased, but the project is currently on hold after the Cradle of Humankind Management Authority (CoHMA), which governs the heritage site, requested that activities be curtailed until some concerns were addressed. Submissions have been made to the CoHMA and responses are imminent so construction can proceed. (Gauteng) STRONGEST LINK IS LITERACY Ekurhuleni Metropolitan Municipality The Strongest Link reading programme to help youth build their reading, comprehension and speaking skills was recently presented to 1 700 learners from 78 schools. To encourage adult literacy, the adult basic education training (ABET) Multimedia/Face to Face Programme was also presented to six facilitators and 45 community members in KwaThema, Tembisa West and Vosloorus libraries. In addition, computer literacy training was provided to 22 unemployed youths who have Matric exemptions and are members of libraries, to create opportunities for them to nd employment. To reduce drowning fatalities, a Learn to Swim programme has also been implemented at 10 primary schools. (Gauteng) COMMUNITY SAFETY DEPARTMENT Ekurhuleni Metropolitan Municipality The Community Safety Department (Emergency Services Personnel) took part in the Japan Earthquakes Rescue Mission in March 2011. The department also trained more than 90 community members in re prevention and safety awareness under the Community Emergency Response Team (CERT) Programme. The trainees were from Makause, Marathon, Bapsfontein, Gugulethu/Everest and Empilisweni informal settlements. (Gauteng) IMPROVING SERVICES IN KROMDRAAI West Rand District Municipality Two informal communities reside on WRDM land known as Portion 26, one with 39 families and the other with 45 families. The WRDM has demarcated 39 portions of land for the 39 families, and installed a high-level water tank connected to an existing borehole and linked to communal standtaps. Due to dolomitic ground conditions, one chemical toilet was provided for every three families. One roller bin was provided for three families and a skip for solid waste was also provided. Health and hygiene awareness and water conservation programmes were conducted with the community. Similar improvements will soon be provided for the community of 45 families. (Gauteng)

WARNING: WATER AND WASTEWATER Due to water being such a scarce resource, the Department of Water Affairs (DWA) has set a target for the Vaal River catchment/drainage area. Each municipality must reduce its volume purchased from Rand Water to pre-set sub-targets. The river system is running short of sufcient potable water to meet the ever-increasing demand. Serious water demand management will have to be implemented to curtail an increase in potable water purchased in the next nancial year, including pressure management initiatives. ENVIRONMENTAL DEPARTMENT NEWS Ekurhuleni Metropolitan Municipality 1 023 jobs were created through the Expanded Public Works Programme (EPWP), with fencing and alarms installed in numerous parks and wheelchair ramps constructed at all major metro parks and cemeteries. Rodent infestation in Ekurhuleni is being dealt with through a project that has seen more than 50 000 rodents killed in Katlehong, Thokoza, Vosloorus and Tembisa. In Tembisa volunteers are involved in the trapping programme. The planting of fruit trees has also been implemented in Tembisa 1 and 2, Kwa Thema, Duduza, Tsakane, Wattville, Daveyton and Katlehong. Five community nurseries are being constructed to train community members at Kempton Park, Boksburg, Alberton, Brakpan and Vlakfontein Cemetery. Work on the R140 million OR Tambo/Leeuwpan Environmental Education and Narrative Centre is continuing, to create an environmental education facility, regional park and rehabilitate wetlands. Environmentally friendly construction methods are being used as this project is in a natural area close to Leeuwpan bird haven. The architects designed Ekurhulenis rst green building, with straw bale construction, cob wall construction, green roof technology, thermal mass earth oor, evaporative cooling system, earth tube technology, solar energy, Trombe wall technology, rainwater harvesting and black water harvesting. (Gauteng)

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ACCURATE ELECTRICITY DEMAND Efforts to save electricity and protect the environment have also seen 14 900 solar water heaters installed in numerous hostels, council-owned housing stock and low cost housing. Ekurhuleni is now achieving 97.2 percent accuracy in electricity demand meter readings, after installing automated systems that provide readings on a 30-minute basis, recording what every customer consumes, every 30 minutes. Managing large meters in this way removes revenue risk in terms of failures of meters or fraud. The Eastgate Substation, a public-private partnership between Ekurhuleni and Liberty Life, has been completed and will provide additional capacity for Eastgate Shopping Centre and future developments in the area. Almost 5 000 meters have been protected in the past nancial year to reduce vandalism and tampering. The result has been a dramatic increase in electrical units sold in areas such as Langaville and Geluksdal. (Gauteng)

FUNDZA CENTRE PROGRESSES Mbombela Local Municipality At the Mpumalanga Provincial Executive Committee Lekogtla held late last year, Councillor Cathy Dlamini, Executive Mayor of Mbombela Local Municipality, highlighted municipal plans for the International Convention Centre that is being built in the province. She said that the Fundza Centre which will include a museum, cultural village and a science centre would not only serve as a conference venue but also as an educational resource for the youth of the area. Additional plans include the creation of a recreational hub around the centre, including a canal, botanical gardens and a reptile park. (Mpumalanga)

INTENSIFIED STRATEGY IMPROVES HEALTH The accessibility of primary health care (PHC) services is increasing service hours at strategic PHC facilities to 12 hours or 24 hours or to render services on Saturdays. The number of clients tested through the HIV counselling and testing programme during the 2010/2011 year was 683 923, up enormously from the previous years 170 576. The campaign was launched by President Zuma in 2010 in Ekurhuleni and has been rolled out to all PHC facilities in the region. This wellness campaign includes screening for diabetes mellitus, hypertension and anaemia, pap smears and TB and is on-going. The number of clients with access to antiretroviral therapy has increased by 20 276 to 29 560. This dramatic increase may be due to the intensied strategy of rolling out antiretrovirals at 86 percent of PHC facilities, as well as the Philinathi Private Public Partnership (P4) where doctors treat AIDS patients in hard-to-reach areas. Immunisation campaigns have also been conducted to improve the health of children. Successes include administering 46 216 inuenza vaccines and running 14 Mom and Baby Edu-shows to increase baby health awareness. The National Polio Eradication Awareness Week in April 2011 and National Immunisation Awareness Week in August 2011 were also very successful. The Community Support Programme (CSP), which uses volunteers who are paid a stipend and who were trained to provide HIV and AIDS support in all 101 wards, is ongoing. The number of volunteers was increased to 276, and support networks in the communities were strengthened by 15 team leaders and 15 trainers. More than 1 440 000 people were reached through the Community Support Programme doorto-door HIV and AIDS programme. Finally, ve new health facilities were built and commissioned in 2010/11, namely Katlehong North Clinic, Reedville Clinic, Wannenburg Clinic, Slovo Park Clinic and Tsakane X10 Clinic. (Gauteng)

CHILDHOOD LEARNING GROWS Molemole Local Municipality In 2010, the Molemole Local Municipality (MLM) identied service delivery gaps in terms of early childhood learning centres existing within the municipality in general, and in Ga-Sako, Ga-phasha and Ga-makgato in particular. According to statistics provided in the 2011/2012 IDP, the majority of the population in MLM is children in the 0 to 19 age group, with the 0 to 4 age group contributing some 12 percent of total population. There is a need for additional pre-schools to be provided to service the community. Building commenced in August 2011 and is due to be completed in early 2012. (Limpopo)

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HERO, ROLE MODEL AND WOMAN OF WORTH Mash Malibe is the CEO, owner and founder of Red Carpet Marketing and hails from Bushbuckridge, Mpumalanga. After completing her university education, Malibe was employed as a marketing manager at Joburg City Auto. The experience and networking opportunities that Johannesburg gave Malibe were important in helping her forge her future career path. As a result of the economic downturn, Malibe was retrenched. This meant returning to Nelspruit unemployed and pregnant, with limited corporate job opportunities. She says: Rather than complain about my situation, I saw an opportunity for me to use my skills and contacts Id made in Johannesburg to set up my own business. Malibe chose to start Red Carpet Marketing in Mpumalanga because it was an unsaturated market where she knew the community would support her. She now holds an impressive client base, including the IDC, BBC and MTN and she is using her skills to drive a variety of projects to uplift her local community. Coming from an area where patriarchy is prevalent, Malibe is not simply a female role model in her own right, she has taken steps to tackle gender inequality head on by celebrating

Mahlatse Malibe

the achievements of other successful women. This she has done through the rst Annual Women of Worth Awards Ceremony, which she hosted in 2011. Malibe, not content simply to use her skills to grow her company, is now planning to share her knowledge with other budding entrepreneurs in the area through a social media summit where she will showcase the benets of social media resources.

Programme Directors lead proceeds at Mainstreaming and Community Development Seminar.

Above and below: Focus Group discussions on Mainstreaming Transversal Issues.

MAINSTREAMING COMMUNITY DEVELOPMENT Mbombela Local Municipality December 2011 A workshop on community development was held at the Mbombela Local Municipality. Turnout was impressive, with 19 of Mpumalangas 21 municipalities having representation. The workshop focused on transversal issues such as HIV/AIDS, gender, youth development, people with disabilities and the elderly and built a SALGA Mpumalangas Guide for Community Development. Mandy Mthethwa, Community Development Project Manager and event facilitator said: Not enough emphasis is put on transversal issues within our communities. The issue of HIV/AIDS is very real here in Mpumalanga, and it is no longer sufcient to hold a single event on World AIDS Day; the problem needs to be mainstreamed. It is in the hands of the councillors to arm themselves with the knowledge to assist citizens in dealing with this challenge correctly. Mthethwa commended Ehlanzeni District Municipality for its role in leading the way in community development through the appointment of a manager to deal with transversal issues. Steve Tshwete Local Municipality was also showcased for the steps taken in mainstreaming the elderly. (Mpumalanga)
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Handing over of wheelchairs by the mayor of Gamagara to her community. (Left to right) Mrs Dehoj, family of the beneciary, the GDF Manager Mr Lepulane Maboshego, Mr Hlakodi of Maphalane Disability Trust, the Mayor of Gamagara Maria Diniza, the Acting Board Chairperson of GDF Mr Bodumele and (front) Mr Dehoje, the beneciary.

SUPPORTING ALL SOCIETY Gamagara Local Municipality Throughout the country, people with disabilities nd that they are excluded from mainstream society and have subsequently been prevented from accessing fundamental social, political and economic rights. It is important to be aware of the fact that disability does not simply affect the disabled individual but their family and the immediate community as well. Gamagara Local Municipality has been working with various stakeholders such as the Gamagara Development Forum and Mphalane Disability Trust to improve the lives of the disabled and restore the human dignity of these people, as well as the affected households who have members that suffer from various disabilities. Through discussions with organisations working with the disabled in the area and with community workers, the municipality identied people who were in need of extra support. On 13 December 2011, Councillor Maria Diniza, mayor of Gamagara, presented 50 wheelchairs to those in need within the community. In her speech, Cllr Diniza showed her appreciation to various groups and individuals who had taken steps to assist and alleviate the suffering of the disabled and their families. She emphasised the importance of these groups and their willingness to work with the municipality to improve the lives of those struggling with physical disabilities, saying that this work is central to helping build better communities. (Northern Cape)

BEST PRACTICE COMMENDATION Khara Hais Local Municipality Khara Hais Local Municipality was commended for its Best Practices in Town Planning at the 2011 SALGA Northern Cape seminar on spatial and integrated development planning. This seminar proved to be a knowledge-sharing platform for urban practitioners on their role in addressing development challenges facing communities in the Northern Cape. It was also an opportunity for municipal managers, IDP managers, town planners and the councillors responsible for economic development and planning in their respective municipalities. At the seminar, Khara Hais Local Municipality was called upon to highlight their best practice methods. Conrad Geldenhuys, Head of Town Planning at Khara Hais, addressed the delegates through an articulate presentation drawing upon the municipalitys experience in town planning. Geldenhuys cited factors such as good working relations with councillors, good time management and the delegation of decision-making powers in line with approved policies as keys to successful town planning and land use management. The presentation also acknowledged some of the challenges faced by municipalities in their ventures, such as lack of cooperation between different spheres of government, political intervention and lack of expertise on the part of town planners. (Northern Cape)

LOCAL HERO FOCUS: MERCIA PHENZA At the Northern Cape Community Builder of the Year Awards ceremony held in Kimberley in December last year, Mercia Phenza of the Keimoes Diocese HIV/AIDS Team was honoured for her commitment to the battle against HIV/AIDS in her community. The event, organised by a range of a Northern Cape social development partners, the Sowetan, Old Mutual and the SABC, celebrates individuals who have made a signicant impact in improving lives within their local communities. Awards are presented in the following categories: youth, adult, senior citizen and disabled. Phenza was presented with the award in the adult category. The faith-based HIV/AIDS programme run by Phenza reaches out to communities in the Kalahari along the Orange River, serving both the local people of Khoisan descent and the migrant workers of Tswana descent who travel to the area to harvest grapes. Phenza and her team were recognised for their ingenuity in creating a context-sensitive HIV/AIDS project. Their programme focuses predominantly on prevention among youth and their approach has been effective due to a high percentage of solid family units within the area. (Northern Cape)

Please email any and all news bulletins to alexisk@picasso.co.za. Add Serve and Deliver in the subject line.
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